8100sess 5 perspec on l moodle v13
DESCRIPTION
Organisation and leadershipTRANSCRIPT
Welcome to Session Five:Perspectives on Leadership
and Management
APMG 8100 Organisations and Leadership
Session Overview
What are perspectivesDifferent perspectives on Leadership
Perspectives on competencies of leaders? Managers?
New perspectives for leaders/managers
Discussion –”TBA....”Next time ....
What are some perspectives?Personal traits and characteristics that are
associated with effective leaders.Autocratic versus democratic leadership
behaviour and the impact of each.People-oriented and task-oriented
leadership behaviour and when each should be used.
Models …….
Diverse Perspectives of Leadership
Emphasizes how leaders help followers to confront conflicting values & to effect change from conflictEthical perspective that speaks directly to – Values of workersValues of organizations and the communities in which they work
4Northouse - Leadership Theory
and Practice, Sixth Edition © 2012 SAGE Publications, Inc.
Heifetz’s Perspective
Diverse Perspectives of Leadership
Leaders use authority to mobilize followers to Get people focused on issuesAct as a reality test regarding information
Manage and frame issuesOrchestrate conflicting perspectivesFacilitate the decision-making process
5Northouse - Leadership Theory
and Practice, Sixth Edition © 2012 SAGE Publications, Inc.
Heifetz’s Perspective
Diverse Perspectives of Leadership con’t
Leaders use authority to mobilize followers to Get people focused on issuesAct as a reality test regarding informationManage and frame issuesOrchestrate conflicting perspectivesFacilitate the decision-making process
Leader provides a holding environment, a supportive context in which there is – Trust, nurturance, & empathy
Leader’s duties – Assist the follower in struggling with change
and personal growth6
.
Heifetz’s Perspective
Diverse Perspectives of Leadership
Theory of Transformational LeadershipStrong emphasis on followers’ needs, values, &
moralsLeaders help followers in their personal struggles
concerning conflicting valuesStressing values such as liberty, justice, equalityConnection between leader & follower
Raises level of morality of bothLeader’s RoleAssist followers in assessing their values &
needsHelp followers to rise to a higher level of
functioning7 .
Burn’s Perspective
Perspectives - Style Approach
Emphasizes the behavior of the leader
Focuses exclusively on what leaders do and how they act
Comprised of two general kinds of Behaviors
Task behaviorsFacilitate goal accomplishment: Help group members achieve objectives
Relationship behaviorsHelp subordinates feel comfortable with themselves, each other, and the situation
8 .
Perspective Definition
Ohio State Studies - perspectivesLeadership Behavior Description
Questionnaire (LBDQ)Identify number of times leaders
engaged in specific behaviors150 questions
Participant settings (military, industrial, educational)
ResultsParticular clusters of behaviors were
typical of leaders9 .
Ohio State Studies, c’d ; LBDQ-XII (Stogdill, 1963)
Shortened version of the LBDQMost widely used leadership assessment instrumentResults - Two general types of leader behaviors:
Initiating structure – Leaders provide structure for subordinatesTask behaviors - organizing work, giving structure
to the work context, defining role responsibility, scheduling work activities
Consideration - Leaders nurture subordinatesRelationship behaviors – building camaraderie,
respect, trust, & liking between leaders & followers
10
University of Michigan Studies - perspectivesExploring leadership behavior
Specific emphasis on impact of leadership behavior on performance of small groups
Results - Two types of leadership behaviors conceptualized as opposite ends of a single continuumEmployee orientation
Strong human relations emphasisProduction orientation
Stresses the technical aspects of a jobLater studies reconceptualized behaviors as
two independent leadership orientations - possible orientation to both at the same time11 .
Blake & Mouton’s Managerial (Leadership) Grididk & Mouton’s Managerial (Leadership) GridHistorical Perspective
Leadership Grid Components Authority-Compliance (9,1)
Country Club Management (1,9)
Impoverished Management (1,1)
Middle-of-the-Road Management (5,5)
Team Management (9,9)
Paternalism/Maternalism (1, 9; 9,1)
Opportunism
Historical PerspectiveBlake & Mouton’s Managerial Leadership Grid
Developed in early 1960s
Used extensively in organizational training & development
Designed to explain how leaders help organizations to reach their purposesTwo factors
Concern for productionHow a leader is concerned
with achieving organizational tasks
Concern for peopleHow a leader attends to the
members of the organization who are trying to achieve its goals
13 .
Development Purpose
Authority-Compliance (9,1) text book p..
Efficiency in operations results from arranging conditions of work such that human interference is minimal
Heavy emphasis on task and job requirements and less emphasis on people
Communicating with subordinates mainly for task instructions
Results driven - people regarded as tools to that end
9,1 leaders – seen as controlling, demanding, hard-driving, & overpowering
14 .
Role FocusDefinition
Country Club (1,9)
Thoughtful attention to the needs of people leads to a comfortable, friendly organizational atmosphere and work tempo
Low concern for task accomplishment coupled with high concern for interpersonal relationships
De-emphasizes production; leaders stress the attitudes and feelings of people
1,9 leaders – try to create a positive climate by being agreeable, eager to help, comforting, noncontroversial
15Northouse - Leadership Theory
and Practice, Sixth Edition © 2012 SAGE Publications, Inc.
Definition Role Focus
Impoverished (1,1)
Minimal effort exerted to get work done is appropriate to sustain organizational membership
Leader unconcerned with both task and interpersonal relationships
Going through the motions, but uninvolved and withdrawn
1,1 leaders - have little contact with followers and are described as indifferent, noncommittal, resigned, and apathetic
16Northouse - Leadership Theory
and Practice, Sixth Edition © 2012 SAGE Publications, Inc.
Role FocusDefinition
Middle-of-the-Road (5,5)
Adequate organizational performance possible through balancing the necessity of getting work done while maintaining satisfactory morale
Leaders who are compromisers; have intermediate concern for task and people who do task
To achieve equilibrium, leader avoids conflict while emphasizing moderate levels of production and interpersonal relationships
5,5 leader - described as expedient; prefers the middle ground, soft-pedals disagreement, swallows convictions in the interest of “progress”17
Northouse - Leadership Theory and Practice, Sixth Edition ©
2012 SAGE Publications, Inc.
Definition Role Focus
Team (9,9)
Work accomplished through committed people; interdependence via a “common stake” in the organization’s purpose, which leads to relationships of trust and respect
Strong emphasis on both tasks and interpersonal relationships
Promotes high degree of participation & teamwork, satisfies basic need of employee to be involved & committed to their work
9,9 leader - stimulates participation, acts determined, makes priorities clear, follows through, behaves open-mindedly and enjoys working
18Northouse - Leadership Theory
and Practice, Sixth Edition © 2012 SAGE Publications, Inc.
Definition Role Focus
Paternalism / Maternalism
Reward and approval are bestowed on people in return for loyalty and obedience; failure to comply leads to punishment
Leaders who use both 1,9 and 9,1 without integrating the two
The “benevolent dictator”; acts gracious for purpose of goal accomplishment
Treats people as though they were disassociated from the task
Regards the organization as a family
Makes most of the key decisionsRewards loyalty and punishes
non-compliance
19Northouse - Leadership Theory
and Practice, Sixth Edition © 2012 SAGE Publications, Inc.
Definition Role Focus
Opportunism
People adapt and shift to any grid style needed to gain maximum advantage
Performance occurs according to a system of selfish gain
Leader uses any combination of the basic five styles for the purpose of personal advancement
May be seen as ruthless and cunning
May also be seen as adaptable and strategic
20Northouse - Leadership Theory
and Practice, Sixth Edition © 2012 SAGE Publications, Inc.
Definition Role Focus
Leaders usually have a dominant grid style used in most situations and a backup style that is reverted to when under pressure
Criticisms on Style perspectiveResearch has not adequately
demonstrated how leaders’ styles are associated with performance outcomes
No universal style of leadership that could be effective in almost every situation
Implies that the most effective leadership style is High-High style (i.e., high task/high relationship); research finding support is limited
21Northouse - Leadership Theory
and Practice, Sixth Edition © 2012 SAGE Publications, Inc.
Application Style approach / perspectiveMany leadership training and
development programs are designed along the lines of the style approach.
By assessing their own style, managers can determine how they are perceived by others and how they could change their behaviors to become more effective.
The style approach applies to nearly everything a leader does.
22Northouse - Leadership Theory
and Practice, Sixth Edition © 2012 SAGE Publications, Inc.
Another perspectiveDefinitionLeader-member exchange (LMX) theory:
conceptualizes leadership as a process that is centered on the interactions between a leader and
subordinates
Some theories focus on leaders: trait approach, skills approach, and style approach
Other theories focus on the follower and the context: situational leadership, contingency theory, and
path-goal theory.
23 .
Dimensions of LeadershipLMX theory makes the dyadic relationship between leaders and followers the focal point of the leadership process
24Northouse - Leadership Theory
and Practice, Sixth Edition © 2012 SAGE Publications, Inc.
LMX theory - groups
In-group/out-group status based on how well subordinate works with the leader and how well the leader works with the subordinate
How subordinates involve themselves in expanding their role responsibilities with the leader determines whether they become in-group or out-group participants
Becoming part of the in-group involves subordinate negotiations in performing activities beyond the formal job description
25 .
Subordinate
In-Group – more information,
influence, confidence, & concern from Leader
– more dependable, highly involved, & communicative than out-group
Out-Group – less compatible with Leader– usually just come to work, do their job, & go home
In-Group & Out-Group Subordinates
26 .
Out-GroupLeader
In-Group
SS
SSS
SS
SSSS
S
S
S
S
CriticismsInadvertently supports the development of
privileged groups in the workplace; appears unfair and discriminatory
The basic theoretical ideas of LMX are not fully developed•How are high-quality leader-member exchanges created?
•What are the means to achieve building trust, respect, and obligation? What are the guidelines?
Because of various scales and levels of analysis, measurement of leader-member exchanges is being questioned
27 .
ApplicationApplicable to all levels of management and
different types of organizationsDirects managers to assess their leadership
from a relationship perspectiveSensitizes managers to how in-groups and out-
groups develop within their work unitCan be used to explain how individuals create
leadership networks throughout an organizationCan be applied in different types of
organizations – volunteer, business, education, and government settings
28 .
What are perspectives on competencies of leaders? Managers?Do research and complete this and
present your answers in class
NEW LEADERSHIP / MANAGEMENT COMPETENCIESRe-think their approach to organising, leading, controlling, directing and motivating employees
Give up their command-and-control mind-set to focus on coaching, providing guidance, creating organisations that are fast, flexible, innovative and relationship oriented (strength and quality of relationships)
NEW LEADERSHIP / MANAGEMENT COMPETENCIES (2)
Leadership is dispersed throughout the org and share power; managers empower employees
New skills? The ability to create an exciting and demanding work environment; to inspire confidence in and support for org and its leadership (Samson & Daft, 2009)
NEW LEADERSHIP / MANAGEMENT
COMPETENCIES (3)Middle managers to learn to build relationships, empower employees, promote cooperation, manage conflict
First line managers to motivate employees, sustain employee energy
Stay ‘connected to customers and employees’ on a daily basis
NEW LEADERSHIP / MANAGEMENT COMPETENCIES (4)Team-building skills are crucial – diverse workforce
Learning org – values experimentation – risk taking – applies current techno – tolerates mistakes and failure – sharing of knowledge – create learning capability
Considering competencies of Leaders/managers
Complete at home and discuss your answers in class
Perspectives on Personal characteristicsof leaders
5 Leadership participation styles
DISCUSSION IN YOUR GROUPS
Appoint a spokesperson in your groups – in class
Each group to answer Q ..TBA in class of “TBA” p TBA
FOR THE NEXT sessionPlease prepare the presentation for discussion in your groups (week13)
Please read: Chapter 2 & 3 for next session Prepare “..” p…., prepare .. Q’s on p….for class discussion in groups
Prepare for the MPC test: slides session 1&2 ch 1, 4, 8, 9 &16
Prepare for the final exam by getting up to date with all your readings !Do not under-estimate the exam ! It’s 40% of your course mark – you have to pass !!!