Hospital Case Management Education

www.acmaweb.org/ct

7th Annual

Connecticut ChapterCase Management ConferenceOctober 27, 2012Mohegan Sun Casino ResortUncasville, CT

Case Managers: The Ultimate Chameleons, Adapting to an Ever-Changing Healthcare Environment

SESSION 1:

Utilization Review and Better Practice Ideas to Reduce VulnerabilitiesDay EgusquizaPresidentAR Systems, Inc

SESSION ABSTRACT:This session will explore how enhanced communication between case managers conducting utilization review and nursing can change the culture of documentation to support the patient status. The speaker will discuss how moving from a “place and chase” culture to an interactive utilization review role at the time of placement can move the organization to a more engaged system rather than a reactive environment.

LEARNING OBJECTIVES:1. Learn how enhanced communication can change the culture of documentation2. Discuss strategies to implement an interactive utilization review role at time

of placement3. Assess the benefits of having a more engaged system rather than a reactive one

SESSION 2:

Reconnecting the Homeless ProgramGladys Bukvic, MSWHomeless CoordinatorCase Management / Social WorkLawrence & Memorial Hospital

SESSION ABSTRACT:Lawrence & Memorial Hospital’s Reconnecting the Homeless program has reduced the utilization of emergency department services and dramatically improved the health status of some of our community’s most vulnerable individuals. The program is connecting individuals to housing, health care and social services bringing greater stability to their lives. The position and program started as a pilot and demonstrated outcomes that supported a full time social work case manager to interact with and provide oversight to this patient population. There is significant coordination and collaboration with other community agencies to ensure that the patient is served and duplication reduced.

LEARNING OBJECTIVES:1. Explain the unique elements of this program and how to implement them2. Demonstrate the importance of stabilizing our clients3. Verbalize the benefits of knowing and accessing community resources

SESSION 3:

The Three D’s – Dementia, Delirium and Depression in the ElderlyRajesh R. Tampi, MD, MS, FAPADirector of Behavioral Health, MasonicareAssociate Clinical ProfessorYale University School of Medicine

SESSION ABSTRACT:Dementia, delirium and depression are three common disorders seen in the elderly and are often underdiagnosed and/or misdiagnosed. These disorders are associated with significant morbidity and mortality and cause immense economic strain on the health care system. Available evidence indicates efficacy for some commonly

used treatment modalities. This session will discuss the epidemiology, neurobiology, assessments and evidence-based treatments for these important disorders in the elderly.

LEARNING OBJECTIVES:1. Define the epidemiology of dementia, delirium, and depression in the elderly2. Describe the neurobiology of dementia, delirium and depression in the elderly3. Discuss the assessment and evidence-based treatments for dementia, delirium and

depression in the elderly

SESSION 4:

Value Based Purchasing – Hospitals Face Risk and OpportunityRonald Hirsch, MD, FACPVice PresidentAccretive Physician Advisory ServicesAccretive Health

SESSION ABSTRACT:With the Supreme Court affirming the Affordable Care Act, the government initiatives to improve care and lower costs can move forward. In this session, the speaker will review Value Based Purchasing, Medicare’s first program to link payment to quality and the effects on hospitals and hospital case management.

LEARNING OBJECTIVES:1. Define Value Based Purchasing2. Describe measurements and issues in HCAPS 3. Assess the effect on hospitals and case management

SESSION 5:

CoSTARR – Community-Based Transitions of Care – Our BeginningJulie Gelgauda, LCSWDirector, Care Management Agency on Aging of South Central Connecticut

Grace Jenq, MDMedical Director of Community Based Transition ProgramAssociate Medical Director Yale New Haven Medical Inpatient Hospital Service

Lynn Triebel, RN, BSN, ACMCare Coordinator, Acute Care for the Elderly UnitYale New Haven Hospital

SESSION ABSTRACT:Yale New Haven Hospital and the Hospital of Saint Raphael joined with the Agency on Aging of Southern Connecticut and have been awarded a CMS transitions of care grant to demonstrate a decrease in hospital readmissions for patients who are 64 or older, Medicare fee for service and live within a prescribed geographic area. The discussion will present the principles of using a BOOST assessment along with coaching and case management for patients who meet the high-risk criteria, have a history of readmissions and require assistance post-discharge. The speakers will share with the attendees successes and lessons learned.

LEARNING OBJECTIVES:1. Describe patients who are at high risk for readmissions2. Define crucial elements of engagement in selection of patients3. Apply three interventions which have had a positive effect on decreasing readmissions

IMPORTANT DATES

CONTINUING EDUCATIONParticipants may earn up to the following continuing education (CE) hours: 8.10 Nursing (based on 50-minute hour) 6.75 Nursing (based on 60-minute hour)6.75 Social Work6.75 ACM™

Online:www.acmaweb.org/ct

Mail:11701 West 36th StreetLittle Rock, AR 72211

Fax:501-227-4247

EARLY REGISTRATION

DEADLINEOctober 5

LATE REGISTRATION

BEGINSOctober 6

HOTEL DISCOUNT DEADLINE

September 28

WE MAKE REGISTERING EASY!Simply decide which method is best for you.

For a hard copy registration form, complete online registration and print to mail.There will be no refunds for cancellations; however, fees may be transferred

to another participant for the same event.

CONFERENCE DATE

October 27

ACMA MEMBER: .................................................$75

NON-MEMBER: ...................................................$95

GROUP DISCOUNT (3 OR MORE)*

ACMA MEMBER GROUP: ..................................$67

NON-MEMBER GROUP: .....................................$85*All attendees must be from the same organization. Registration and payment(s) must be submitted together)

MEMBERSHIP PACKAGE*: .............................$235*Includes 1-year ACMA & Chapter Membership.

ACMA MEMBER: . . . . . . . . . . . . . . . . . . . . . . . $100

NON-MEMBER: . . . . . . . . . . . . . . . . . . . . . . . . $125

MEMBERSHIP PACKAGE*: .............................$260*Includes 1-year ACMA & Chapter Membership.

EARLY REGISTRATION

ACMA must receive payment and registration by October 5, 2012.

REGISTRATION PRICING

LATE REGISTRATION

Received on or after October 6, 2012.

CONFERENCE SCHEDULE • SATURDAY, OCTOBER 27, 2012

7:30 am – 8:30 am Registration Networking Breakfast with Sponsors & Exhibitors

8:30 am – 8:45 am Welcome Announcements & Chapter Business Meeting

8:45 am – 10:15 am Session 1: Utilization Review and Better Practice Ideas to Reduce Vulnerabilities

10:15 am – 10:45 am Networking Break with Sponsors & Exhibitors

10:45 am – 11:30 am Session 2: Reconnecting the Homeless Program

11:30 am – 12:15 pm Lunch (provided)

12:15 pm – 12:45 pm Networking Break with Sponsors & Exhibitors

12:45 pm – 1:45 pm Session 3: The Three D’s – Dementia, Delirium and Depression in the Elderly

1:45pm–2:00pm  TransitionBreak

2:00pm–3:00pm  Session4:ValueBasedPurchasing– Hospitals Face Risk and Opportunity

3:00pm–3:15pm  TransitionBreak

3:15pm–4:45pm  Session5:CoSTARR–Community-Based Transitions of Care – Our Beginning

4:45 pm Closing Remarks

CHAPTER BOARD OF DIRECTORS

PresidentKathy Tynan-McKiernan, RN, MSN, ACM

DirectorClinical Effectiveness

Yale New Haven Hospital

President-electMaureen Zukauskas, RN, MS, ACM, CPUM

ManagerCase CoordinationHartford Hospital

SecretaryMichelle Pennington, LCSW

Medical Social Worker Social Service

The Charlotte Hungerford Hospital

TreasurerMary Bednarz, RN, ACM

DirectorCase Management

The Charlotte Hungerford Hospital

Shelley Dietz, RN, MBA, NEA-BC, CCMDirector

Care CoordinationThe Hospital of Central Connecticut

Beth Greig, RN, MSN, MBAAdministrative Director

Quality & Organizational EffectivenessSaint Francis Hospitals and Medical Center

Nancy Jubinville, RN, BSN, MS, ACMDirector

Case ManagementHospital for Special Care

Pat Morgan, RN, ACMSupervisor

Clinical Resource ManagementDanbury Hospital

Katherine Reilly, RN, MS, ACMDirector

Care ManagementGaylord Hospital

Elizabeth Ryder-Battisti, RN, ACMUtilization Review Case Manager

Midstate Medical Center

Suzanne Sullivan, MSW, LCSW, ACMSocial Work ManagerCase Management

St. Francis Hospital and Medical Center

Jill Tierney, RN, BSN, CCMDirector

Case ManagementMiddlesex Hospital

Deborah Ware, RN, MAOM, CNN, ACM Case Manager

Case ManagementLawrence & Memorial Hospital

Terri Bukowski, RN, BSNDirector

Medical ManagementBristol Hospital

Joanne Erickson, RN, MSNDirector

Business DevelopmentMasonicare

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11701 West 36th Street • Little Rock, AR 72211

7th Annual

Connecticut C

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October 27, 2012

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