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Main Title Goes Here:Subtitle Goes Here

Facilitator Guide

Authors Go Here

This is a publication of the Communication and Media Department at the State University of New York at New Paltz. The training manual was created as a course assignment in CMM 430 (Instructional Communication and Workplace Learning) under the direction of Dr. Jason S. Wrench. The content of this report is the responsibility of the author(s) and is not necessarily endorsed by the Communication & Media Department, Dr. Jason S. Wrench1, or SUNY New Paltz.

© DATE by AUTHORS LISTED HERE.

This work is licensed under the Creative Commons Attribution – NonCommercial - ShareAlike 3.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by-nc-sa/3.0/ or send a letter to Creative Commons, 444 Castro Street, Suite 900, Mountain View,

California, 94041, USA.

Any reproduction, distribution, or derivative use of this work under this license must be accompanied by the following attribution: “© The AUTHORS LISTED HERE. Reproduced with permission of the State University of New York at New Paltz’s Communication and Media Department.” Any derivative use must also be licensed under the same terms. For permissions beyond the scope of this license, contact Dr. Jason S. Wrench at [email protected].

This publication may be available in alternate formats upon request.

Dr. Jason S. Wrench, SUNY New Paltz, 1 Hawk Drive, CSB 50 New Paltz, NY 12561(845) 257-3499 or [email protected]

In the proud tradition of SUNY, the State University of New York at New Paltz is committed to providing high quality, affordable education to students from all social and economic backgrounds. We are a faculty and campus community dedicated to the construction of a vibrant intellectual/creative public forum which reflects and celebrates the diversity of our society and encourages and supports active participation in scholarly and artistic activity. SUNY New Paltz is an active contributor to the schools, community institutions and economic/cultural life of our region. We are selective in admitting students who show promise of thriving in a learning environment which is challenging, student-centered, and personalized. Our goal is for students to gain knowledge, skills, and confidence to contribute as productive members of their communities and professions and active citizens in a democratic nation and a global society.

1 This template was created for use with Wrench, Johnson, and Citera’s (2015) book Title Goes Here.

Table of ContentsMain Title Goes Here: Subtitle Goes Here 1

Table of Contents 3

Preface 1About the Facilitator Guide 1Section 1: Getting Started 1Section 2: Theoretical Background 1Section 3: Training Materials 1Section 4: Reproducible Masters 1Section 5: Sample Participant Materials 1Section x: Add Other Sections as needed 1About WorkplaceLearning.info 1About the Participant Guide 1

Getting Started 2Overview of Training Session 2Purpose 2The purpose of this training session is to … 2Target Audience 2This training session is targeted for individuals… 2Time Frame 2This training program is designed to be administered in 1 hour, 4 hour, and 8 hour timeslots. 2Learning Objectives 21) 22) 23) 24) 25) 2Introduction 2Introduce the general idea of the training program in one or two paragraphs. 2About Materials 2Discuss any assessments or major training materials here briefly. 2About Microsoft PowerPoint© Presentation Materials 2Microsoft PowerPoint materials are very important for many learning contexts to focus learner attention on the presentation. To help workplace learning professionals organize their training sessions, the PowerPoint slide decks are available on www.WorkplaceLearning.info. 2

The PowerPoint© Slide deck is protected under the same creative common copyright as the Facilitator Materials and the Participant Workbook. 2Understanding Experiential Learning 3Write 1-2 pages explaining the experiential learning process you utilized to create this training workshop. 3Background Information 3Explain any information that is necessary about the learning model you utilized in the creation of these materials or information about adult learners in general. 3Learning Models 3Explain 3Adult Learning 3Explain 3Learning Styles 3Explain 3Technical Development 3Discuss any technical development (of measures created) here. 3Participants 3Explain 3Data Analysis 3Explain 3Reliability 3Explain 3Validity 3Scoring information 3References 3About the Development Team 4About the Developers 4About SUNY New Paltz 4About the Communication & Media Department 4

Getting Started 5Overview of Training Session 5

PrefaceAbout the Facilitator GuideThe facilitator guide is divided into X number of sections. PowerPoint slide decks can be found at www.workplacelearning.info.

Section 1: Getting StartedWrite a short explanation of what your readers are to find in Section 1.

Section 2: Theoretical BackgroundWrite a short explanation of what your readers are to find in Section 2.

Section 3: Training MaterialsWrite a short explanation of what your readers are to find in Section 3.

Section 4: Reproducible MastersWrite a short explanation of what your readers are to find in Section 4.

Section 5: Sample Participant MaterialsWrite a short explanation of what your readers are to find in Section 5.

Section x: Add Other Sections as neededWrite a short explanation of what your readers are to find in Section x.

About WorkplaceLearning.info WorkplaceLearning.info is a project started under the direction of Dr. Jason S. Wrench to bring open source materials using a Creative Commons License to the Workplace Learning and Human Performance Improvement community.

About the Participant Guide Write a short explanation of what your readers will find in the participant guide.

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Getting StartedOverview of Training SessionPurpose The purpose of this training session is to …Target Audience

This training session is targeted for individuals…

Time Frame

This training program is designed to be administered in 6 hour, 3 hour, and 1 hour timeslots.

Learning Objectives

1)2)3)4)5)

IntroductionIntroduce the general idea of the training program in one or two paragraphs.

About Materials Discuss any assessments or major training materials here briefly.

About Microsoft PowerPoint© Presentation MaterialsMicrosoft PowerPoint materials are very important for many learning contexts to focus learner attention on the presentation. To help workplace learning professionals organize their training sessions, the PowerPoint slide decks are available on www.WorkplaceLearning.info.

The PowerPoint© Slide deck is protected under the same creative common copyright as the Facilitator Materials and the Participant Workbook.

2

http://www.WorkplaceLearning.info/

Theoretical Background Understanding Experiential Learning Write 1-2 pages explaining the theoretical approach taken to create this training program. Please understand that many trainers do not have a background in learning theory, so it’s important to explain this facet of the training program.

Background InformationExplain any information that is necessary about the learning model you utilized in the creation of these materials or information about adult learners in general.

Learning Models ExplainAdult Learning ExplainLearning Styles Explain

Technical DevelopmentDiscuss any technical development (of measures created) here.

Participants ExplainData Analysis ExplainReliability ExplainValidity ExplainScoring information Explain

References Biech, E. (2005). Training for Dummies. Hoboken, NJ: John Wiley & Sons.

Biech, E. (Ed.). (2008). American Society for Training and Development (ASTD) handbook for workplace learning professionals. Alexandria, VA: ASTD Press.

Wrench, J. S., Johnson, D. I., & Citera, M. (2015). Title Goes Here. Dubuque, IA: Kendall Hunt.

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About the Development TeamStudents enrolled in CMM 430 (Instructional Communication & Workplace Learning) are exposed to analysis of traditional and contemporary theories of communication in context of modern complex organizations (government, industry, education, etc.). Consideration and explication of such pertinent concepts and variables as message, channel, networks, information, information flow, communication climate, communication audit, etc. are all explored in their relationship to the modern field of Workplace Learning and Human Performance Improvement.

About the Developers ExplainAbout SUNY New PaltzExplainAbout the Communication & Media Department Explain

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Training Program Overview Understanding the Format Explain the general format you utilized for creating your training.

Understanding the Icons

Objective: Alerts trainer to the learning objectives at the beginning of each module.

Key Point: Alerts trainer to specific key ideas within a training module.

Lecturette: Indicates the trainer is going to deliver a chunk of content orally.

PowerPoint Slide: Indicates PowerPoint slide can be utilized during training presentation.

Media: Alerts trainer to possible video or audio choices for a specific model.

Training Instrument: Identifies specific surveys and checklists to help people better understand themselves and the material.

Learning Activities: Introduces specific learning activities designed to make the training more interactive.

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Participant Workbook: Points out when material exists in the Participant Workbook.

Hand-out: This icon refers to materials not presented in the Participant Workbook that a trainer may want to pass out.

Discussion Questions: Provides possible discussion questions a trainer may utilize.

Clock: Indicates how long a specific part of training should last.

Trainer Notes: Special tips and advice on how to deliver specific aspects of information.

Transitions: Highlights recommended actions that will help a trainer transition between one part of a module and another.

Assessment: Alerts trainer to either Level 1 or Level two assessment opportunities.

These icons are to be used as needed in both the module explanations and the workshop timelines.

Overview of Six Modules St

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Module 1: Subtitle ExplainModule 2: Subtitle ExplainModule 3: Subtitle ExplainModule 4: Subtitle ExplainModule 5: Subtitle ExplainModule 6: Subtitle Explain

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Module 1 Subtitle Goes Here

Type Description Here.Type brief description of the module here.

Module Learning ObjectivesObjective #1: Write here.Objective #2: Write here.Objective #3: Write here.Objective #4: Write here.Objective #5: Write here.

Content to Be Covered

Write First Objective Here 5-10 minutes

Use the Facilitation notes below to understand what is to be covered in this module.

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Transition to Module 2

Module 1 Training Notes

Key Points of Module 1

● Key Point #1: Write out the key point here.● Key Point #2: Write out the key point here.● Key Point #3: Write out the key point here.

Type any notes here for instructors.

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Module 1 Activities

Activity List

● Activity #1 (materials necessary)● Activity #2 (materials necessary)● Activity #3 (materials necessary)● Activity #4 (materials necessary)

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Activity 1

Place activity 1 information here.

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Activity 2


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Activity 4


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Module 1 Activities

Activity List


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Module 1 Activities

Activity List


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Activity 1


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Activity 2


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Activity 3


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Activity 4


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Module 4Subtitle Goes Here






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Module 1 Activities

Activity List


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Activity 1


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Module 1 Activities

Activity List


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Module 1 Activities

Activity List


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Activity 4


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6 Hour Training ProgramReason for a 6 Hour TrainingExplain why someone may want to conduct this training over six hours.




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3 Hour Training ProgramReason for a 3 Hour Training ProgramExplain why someone may want to conduct this training over 3 hours.

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1 Hour Training ProgramReason for a 1 Hour Training ProgramExplain why someone may want to conduct this training over 1 hour.




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Optional Activities

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Reproducible Masters

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Level One AssessmentDear Participant: Please complete the following short survey about your experience with today’s training program. We are always looking to improve our training programs, so your input is definitely appreciated.

Program Title: Date/s:

Trainer/Facilitator’s Name:

Your Name (optional):

STRONGLY DISAGREE

DISAGREE NEUTRAL AGREESTRONGLY

AGREE

TRAINER/FACILITATOR

1. The trainer/facilitator clearly knew the content.

1 2 3 4 5

2. The trainer/facilitator encouraged us to learn. 1 2 3 4 5

3. The trainer/facilitator was clearly prepared. 1 2 3 4 5

4. The trainer/facilitator successfully engaged the entire group.

1 2 3 4 5

LOGISTICS

5. The training facilities helped facilitate learning.

1 2 3 4 5

6. The materials provided the trainees were professional.

1 2 3 4 5

7. The training facilities clean and professional looking.

1 2 3 4 5

8. The length of the training program was

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just right.PROGRAM

9. I found the content of this program to be directly useful for my job.

1 2 3 4 5

10. The training program kept me engaged the entire time.

1 2 3 4 5

11. The material covered in this training is important for people in my line of work.

1 2 3 4 5

12. This training program was better than previous trainings I’ve attended.

1 2 3 4 5

13. I would recommend that my coworkers take this training.

1 2 3 4 5

PROGRAM IMPROVEMENT SUGGESTIONS

14. Please provide any suggestions for improving this training program.

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Level Two Assessment

Question True False

Question Answer1. Enter fill in the blank question here.2.

Question Answer

1. Enter your question herea) First choiceb) Next choicec) Next choiced) Last choice (keep this as your last choice)

2. Enter your question herea) First choiceb) Next choicec) Next choiced) Last choice (keep this as your last choice)

Enter item number from Column B that matches the item in Column A

Column A Column BFirst item 1. Item to matchSecond item 2. Item to match

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Dear Participant: Recently you attended a training program (enter topic here). As a follow up to this training program, please complete the following short survey about your experience with today’s training program. We are always looking to improve our training programs, so your input is definitely appreciated.

Program Title: Date/s:

Trainer/Facilitator’s Name:

Your Name (optional):

TRAINING OBJECTIVES

In the training program you attended, we covered the following material. Looking back on this training program, did we succeed help teaching you the following:

CLEARLY DID NOT SUCCEED

DID NOT SUCCEED

NEUTRAL SUCCEEDEDCLEARLY

SUCCEEDED

1. [insert learning objective #1]. 1 2 3 4 5





CLARITY & MOTIVATION

STRONGLY DISAGREE

DISAGREE NEUTRAL AGREESTRONGLY

AGREE

6. After the training program, I was motivated to try what I learned in my day-to-day job.

1 2 3 4 5

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7. I have had plenty of opportunities to apply what I learned during the training program.

1 2 3 4 5

8. I see the utility in what I learned during the training program.

9. I have applied what I learned in the training program.

10. I will either keep applying what I learned during the training or plan on implementing what I learned in the training in the future.

ACTION PLAN

11. Please explain either why you have not applied what you learned during the training or what steps you took to apply what you learned during the training.

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Participant Workbook Sample

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