7145376 recruitment stategies

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Strategies for Business Growth  The Busin ess Center  | Growth Online Home Here we present a list of important business growth strategies to improve each of the ve fundamental engines/components of a company mar!et strategies" product and services strategies " organi#ation strategies" people strategies" and nancial strategies$ Market Strategies %top& Defnition' This component includes the company(s relationship with e)isting and potential clients/customers" its !nowledge of changing needs and opportunities in the mar!et" the way it identies and reaches its clients/customers" the *uality and speed of service it provides" mar!eting" advertising" and the selling and management s!ills its possesses$ +)amine management(s assumptions" perceptions" predispositions about the mar!et" and determine to what e)tent they are valid$ ,se one or more of the following -ar!eting strategies' ,se" improve .. mar!eting materials advertising trade shows direct mail mar!et research public relations etc$ ,se one or more of the following ales strategies' 0or ales sta1 .. increase their selling time" increase their numbers" increase their !nowledge" s!ills engage sales reps" distributors enhance customers( !nowledge of what(s o1ered etc$ +)pand our business within the segments we serve or e)pand into other segments or e)pand our geographical area or change the 2 of sales we ma!e within our e)isting client base" segments" or geographical areas$ 3etermine what the competition has going for it" and then e)ceed them$ +valuate new opportunities in the mar!et..in terms of ac*uisitions" new produc ts/servic es" collaboratio ns with others" etc$ 45ttract4 the mar!et to us . by immediately implementing cleanliness 6 organi#ing wor! to the ne)t highest level and by managing our nances better$ %This can invo!e a response and ma!e the mar!et come to us$& 3etermine what our uni*ue strengths are" and incorporate this information in our mar!eting and sales e1orts$  Addi tional R eading  This topic i s further discussed in the boo! The 7ital Corporation$ %-895&  Products & Services Strategies %top& Defnition' This component refers to the capacity of the company to deliver products and services$ 8t includes the range and *uality of products/services it mar!ets" the

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technical !nowledge and s!ill of sales and service sta1" and the level of technologyincorporated in its products/services and utili#ed to carry on business$

• 8mprove the technology of our products/services by adding one new dimensionto it$

• 5ttune our products/services to meet a psychological need of theclient/customer" so that it provides greater en:oyment" security or educationalvalue$

• +)amine every technology our company employs and identify ways to reducecost$

• -atch our products/services as closely as possible with the needs of the mar!et$

• -a!e improvements in our organi#ation %structure" activities" systems" :obpositions" procedures" rules" regulations& that will improve the development andoperation of our technology %including product/services&$

• 8ntroduce new or improved technologies internally that will improve thefunctioning of our own organi#ation$

• Become fully !nowledgeable about all new emerging technologies that are

directly or indirectly related to our business$

• 8dentify and adapt new technologies to better meet the needs of our customers$

• ;or! closely with our vendors to introduce new products/services$

• Continuously e)pand and upgrade the product/service !nowledge and technicale)pertise of our people$

• -a!e an e1ort to completely satisfy e)isting and potential clients/customers$

• -a!e our clients/customers happier by ma!ing our employees happier$ 8f weshow more interest in our employees" thereby ma!ing them happier" they willinteract better with our client/customers$

3etermine what our uni*ue strengths are" and develop products/services thatincorporate" or further incorporate these strengths$

• 8mplement the value 4<uality4 in every possible area$

 Additional Reading This topic is further discussed in the boo! The 7ital Corporation$ %-895&

 

Organization Strategies%top&

Defnition' This is the component that holds everything together and forms it into aliving whole$ Organi#ation consists of the structures" systems" policies" procedures andactivities of a business" the manner in which it e)ercises authority" ta!es decisions"communicates" coordinates and integrates its activities$

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• +stablish clear :ob descriptions for every position" and create a system wherebythe responsibilities and authority of each position are clear to other people in thecompany$

• 5naly#e the :obs of e)ecutives" managers" and supervisors to identify tas!s thatcan be delegated to lower levels and the conditions necessary to ma!e thatdelegation e1ective$

• Conduct an analysis of ma:or activities in the company %such as selling" order

ta!ing" etc$& to identify ways to increase speed" reduce cost" eliminateunnecessary steps" and improve *uality$ 5lso" insure there are systems for everyactivity$

• 5sses the e1ectiveness of important systems in the company %e$g$ accounting"budgeting" personnel" information" planning& in terms of their speed" theirpersonnel re*uirements" *uality of wor!" cost of operations" and whether fullybeing utili#ed$

•  Try to coordinate and integrate any two systems to create a powerfulorgani#ation$

• =G>OB5> T95T+G? 0O9 75>,+@ 5pply the value to every activity %and sub.activity& to every system %including every procedure&" and to every :ob position

tas! %and sub.tas!& in the company$• 8mplement organi#ational values such as coordination" integration" discipline"

freedom" standardi#ation" teamwor!" and communications$

• 3etermine whether we can innovate any new systems that will further improveour performance$ 3etermine if there are systems successfully employed by othercompanies that could be used by our company$

 Additional Reading- To review a detailed chapter on the power of Organization in the boo! The 7italCorporation" please clic! here$ %-895&

 

People Strategies%top&

Defnition' This component covers the energies" abilities" s!ills" and attitudes ofemployees that can be harnessed for growth$ Aeople and companies grow together$ Those companies that provide ma)imum opportunities for their people to grow" ndma)imum opportunities for their own growth$

• 9ecruit people with a high level of energy and good health$

• 9eview wage and salary scale" and ensure that the compensation for everyposition is not only fair" but perceived as fair$ ;henever necessary" educatepeople to understand the true value of the company(s benets pac!age$

• >in! compensation directly with performance for every :ob$

• 8ntroduce prot.sharing or e*uity programs to ma!e our people 4owners4 of thecompany$%ee The Highest 7alue..Commitment To Aeople&

• 3evelop the physical and technical s!ills of our people through formal trainingprograms$

• 9ecruit people with the right type of personality to wor! well in our company and

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implement its values$

• +stablish formal and informal programs to give social recognition to highperformers in every department" not :ust in sales$ +very day ma!e it a point togo out and nd someone doing something right and recogni#e it$

• 3evelop the interpersonal and organi#ational s!ills of our people through formaltraining programs$

• 3ene clear paths for career development in the company and put in place an

e1ective performance appraisal system to evaluate people(s performance andhelp them to ac*uire higher level abilities$

• 9ecruit people with the highest possible level of education and e)perience$

• 3evelop the managerial and psychological s!ills of our people through formaltraining and personal guidance$%ee The Highest 7alue..Commitment To Aeople&

• Give greater personal attention to the people you wor! with %not to their wor!&and encourage them to do li!ewise with their people$

• 5ctively involve and encourage our people to come forward with ideas andproposals to increase eciency" improve communications" foster cooperation

and promote harmony within the company" and between the company and itscustomers and its vendor$

• 9ecogni#e and reward individual e1orts to improve the functioning of ourorgani#ation$

• Give our people personal attention$%ee The Highest 7alue..Commitment To Aeople&

• trive to provide our people with continuous opportunities to increase theirincomes$

• Arovide regular" on.going training for every employee

• Give regular feedbac! to individuals on their performance and what they can do

to improve$%ee The Highest 7alue..Commitment To Aeople&

• -aintain clear and e1ective two.way communication with all employees$

• 8mplement psychological values such as respect for the individual" personalgrowth" freedom" and harmony to the highest level$

Further Reading This topic is further discussed in the boo! The 7ital Corporation

Finance Strategies%top&

Defnition' This component denes the way in which the company manages" monitorsand utili#es capital resources for its growth$ 8t includes the *uality of systems and s!illsfor accounting" budgeting and nancial management" cash and credit management"control over purchasing and inventory" access to capital$

• 3etermine of our company is e)ploring and ta!ing advantage of everyconceivable source of nance to ma!e our business grow$

• 3etermine what can be done to improve accuracy and timeliness of accountingso that information on performance is available as soon as possible after theday" wee!" the month" or the :ob is over$

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• 3etermine how our company can utili#e nancial information as a positiveinstrument for trac!ing and monitoring performance on !ey activities$

• 3etermine what type of indicators we can develop as positive motivating tools tohelp managers and employees evaluate their own performance$

• 3etermine what are the !ey areas in which the company can save money byimproving performance$ 3etermine what can be done to raise performance inthose areas$

• 3etermine what can we do to generate a more positive attitude in our companyregarding the way money is used to motivate employees and vendors

• Deep e)penditure within or below budgeted levels$

• 45ttract4 money to us . by immediately implementing cleanliness 6 organi#ingwor! to the ne)t highest level and by managing our nances better$ %This caninvo!e a response and ma!e money come to us$&

• 9eview some personal growth" 4inner strategies4 that can help you attractmoney$

Additional nfor!ation

.To learn how to develop a strategic plan" clic! here$

.To do an evaluation of your company" clic! here$

.To learn about the power of business values" clic! here$

.To learn the !eys to business success" clic! here$

.To read mini thoughts insights into business success" clic! here$

"he #ighest $alue% o!!it!ent "o People

'( )o( Posner

 The Business Center  | Growth Online Home 

Aerhaps the highest value of all is a company(s commitment to its people$ 8t can be at the level of

fair compensation and :ob recognition all the way to the concern for the well.being and growth of its people$

Compensation5t the most basic level we can compensate our employees with better pay" or otherwise 4sharethe wealth$4 ?ou could review wage and salary scales and insure that the compensation for everyposition is not only fair" but perceived as fair$ ?ou could also lin! compensation directly withperformance for every :ob$

Education5t the ne)t level we can insure that the sta1ers are well trained" and have the s!ills and

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!nowledge to perfectly carry out their :obs$ How much or how often should you train yourpeople 5s much and as often as possible" and !eep on training them$ There is no more powerfulway to energi#e your people and your company for nonstop growth$

 The fundamental principle of education is that it is possible to teach the ne)t generation in a fewyears the essence of what the entire society or world has learned about a sub:ect over manycenturies$ The fundamental principle of formal training is that it is possible to teach any capableperson in a relatively short period of time the !nowledge and s!ills for a :ob which others haveac*uired through long years of wor! e)perience$

-a!e the e1ort then to develop the physical and technical s!ills of your people through formaltraining programs$

Social Recognition The individual is more than :ust an animated and intelligent machine functioning independent ofothers$ +ach person has a social personality that responds to attention and recognition fromothers$ Companies that recogni#e the social needs of their people and create opportunities fortheir fulllment of those needs release powerful energies in their people$ The simplest way to tapthese energies is to create standards by which people can evaluate their own performance$ Thengive people the recognition they deserve for achievement of these levels$

pecically establish formal and informal programs to give social recognition to high performersin every department" not :ust in sales$ +very day ma!e it a pint to go out and nd someone doingsomething right and recogni#e it$

Career Paths5t the ne)t level the company can create opportunities for continuous promotion and careerdevelopment$ 3evelop clear paths for career development in the company and put in place ane1ective appraisal system to evaluate people(s performance and help them ac*uire higher levelabilities$

 Attention

5n even greater way to show commitment to people is to simply give them ma)imum attention$8f you loo! closely at companies that continue to perform at high levels year after year" you willnd that these are companies which !nowingly or un!nowingly believe in the power of attentionand encourage their managers to shower it on their people for their growth and the growth of thecompany$ Certainly managers can learn these s!ills if they don(t have these in full$ 5lso" it shouldbe pointed out that there is also a subtle and important distinction that should be made betweenta!ing interest in employees for the sa!e of accomplishing wor! and ta!ing interest in them fortheir own sa!e as individuals$

Personal GrowthAerhaps the greatest way to commit to your people is to care about the personal growth of yourpeople$ This is an emotional concern for your people that is at the level of a parent(s concern for

the well.being of a child$ 8f a company shows in specic ways how it is concerned for thepersonal growth of its people" success for the company can be innite$%?ou can also refer your people to the personal growth area of this site which has many fresh"innovative ideas on personal growth$&

 

YOUR COMPANY.3oes your company show a real commitment to people

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.8f you are not sure as! around do a survey to nd out$ ,se the areas above as a generalguideline$

.;hich of the above areas should you focus on to show more commitment to people

FUR!"ER REA#$NG

-For additional thoughts a'out a co!pan(*s co!!it!ent to the value of people+ clickhere,

%"his topic is further discussed in a chapter of the 'ook "he $ital orporation M)A.

Strategies to $nstantl&  Attract Mone( into /our 0ife

'( )o( Posner

Aersonal Growth Center | Growth Online Home 

-oney is a force$ 8t is a concentrated symbol of energy and power in life$ >i!e all forces in theuniverse" money obeys certain universal laws or principles$ By understanding those laws andacting appropriately" we gain a great power over money" enabling wealth and prosperity to come

our way$

-ost of us are aware of the importance of hard wor!" determination" and drive to attract money$However" there are also other" more hidden and subtle ways to attract money" wealth" andprosperity$ ;hen followed" these methods have a tendency to instantly  attract money fromseemingly out of nowhere" defying our normal notions of cause and e1ect" and what is logicaland possible$ uch sudden and abundant results are indications of the wondrous phenomenon ofElife responseF at wor!$

Attention

8t is a basic law of life that everything . whether it is a physical ob:ect or a human being ..responds to greater attention$ -oney is no e)ception$ The best way to give attention to money isto account for it accurately and in a timely manner$ Deeping precise and up.to.date accounts ofmoney is a powerful mechanism for suddenly attracting more of it$

.One small business owner balanced eight months of bac! ban! statements in a wee!end"and received IJJJ from nowhere the ne)t day$

.5n individual noticed that an idle machine had become run.down" so he decided to cleanand ) it$ ;ithin a few days" a new wor! pro:ect suddenly sprung up where this verymachine was re*uired$ The pro:ect" using that machine" became a huge new source ofincome for the business$

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%for more on this topic clic! here& 

irculation>i!e any force" money needs to move freely in order to sustain itself$ Holding bac! on paying" orotherwise hoarding money" prevents the free Kow of energy" and thus the free Kow of money$ 0ore)ample" we have seen a number of instances where individuals were unwilling to pay the billsthey owed until they rst received payments of money due to them$ 9eversing such an attitudecan bring a sudden abundant positive response from life$

5 programmer" who had little cash on hand" was unwilling to write out chec!s for currentbills due until he received money owed him from his clients$ He had been waiting for anumber of days for this payment to come in$ He then reversed his attitude" and wentahead and wrote out the chec!s for the money he owed anyway$ ;hen he went to pic! uphis mail ten minutes later" he was surprised to discover the chec! he had yearned for inhis mailbo)$

;e have also seen instances where individuals were unwilling to spend their current funds forimportant necessities$ +ven when they had plenty of cash on hand" they hoarded it" oftenbecause of some unfounded fear$ ;hen they reversed themselves" life responded in

e)traordinary ways$

.5 web site owner was hesitant to upgrade to a better web site because of the addede)pense" even though he had the re*uired funds$ The web host provider had suggestedthe better site a number of times in the past$ ;hen the web site owner nally overcamehis reluctance to spend" he discovered to his surprise that the web host provider hadsuddenly" the day before begun o1ering this better" higher.priced sit" at a cost virtually thesame as his current siteL

.There was a man who was hesitant to spend money on a deserving friend$ ;hen hechanged his position and did so" he saw that money came bac! to him in the e)actamount he had spent on his friendL

8f you give up such attitudes and let money circulate" energy will Kow" and life will reward youwith good fortune" including the constant Kow of money in your direction$ This is proof of thesubtle principle of Einner.outer correspondenceF i$e$ life reKects on the outside yourpsychological condition inside within yourself$ 8f you ma!e your feelings or attitudes morepositive" such as overcoming an unwillingness to pay a bill or the hoarding of money" life on theoutside will respond positively to you in !ind$

0ong-ter! 1e't Owed7ery often those who su1er from money problems have borrowed in the past and have forgottento repay" even when they had the opportunity to do so$

One individual owed a friend money for over twenty years$ 5n instance after he committed topaying o1 the old debt" he received news that he had been o1ered a better place to live" afterhaving lived in the same cramped apartment for over twenty yearsL 8n addition" he e)perienceda sudden surge in his wor!load" which included higher.paying type wor!$

;e see from this e)ample how very important  it is that you pay o1 old outstanding debts$ Motdoing so may very well prevent you from ever moving beyond your current situation$

Su!s Owed to /ou

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8t is also important to collect all money owed to you" including the minutest of sums sum$ 8f youdo so" money will suddenly come to you from all directions$

.5n individual understood that one should not neglect collecting even the smallest amount owedto one$ He then decided to practice it COMC8O,>?" and see for himself what would happen$ ohe collected even the smallest amounts due to him from others %such as NJ cents and J centsL&$5fter he successfully collected on these" in the following few days he received 9s$PJJ"JJJ%Q"IJJ& for various receipts coming from une)pected sources$

.5n individual had e)hausted his ban! account$ He was in desperate straits$ He remembered thatif you collect every penny still due to you" money can come$ He then contacted the sole debt hehad on his boo!s" which went bac! nearly si) yearsL He contacted that person to secure thepayment$ The ne)t morning he received a most une)pected purchase and payment from anothersource that instantly resolved his *uandary$

"aking are of 2eglected 1uties There are circumstances where money will not come your way until you ta!e care of neglectedareas of your life$ Once you give those areas the attention they deserve" money or other goodfortune can instantaneously come your way$

5 payment for new services rendered was anticipated by a software company" but got delayedfor various technical reason$ The individual in charge remembered that several older clients hadstill not sent their payment$ He had neglected to stay on top of that matter$ Mow with the currentsituation of the new potential client" he felt there was a correlation between the receivables heneglected to !eep up on and the new payment that was having technical problems coming in$ Thus" he immediately contacted both of the older clients that owed receivables to nd out theirlatest status$ 8nstantly" thereafter %literally within seconds of hanging up on the phone with theolder clients& the money for the new client properly cleared and came in$

leanliness+ Orderliness

Aerhaps the simplest and most dramatic way to attract money is to raise your level of physicalcleanliness at home or at wor!$ -any individuals and businesses have followed this practice" andseen money suddenly rush in from all sides" often from the most unli!ely sourcesL

.5n instructor had not been contacted for new wor! for wee!s" and was in desperatestraits$ He decided to apply the principle of higher cleanliness$ His apartment was normallyclean" but he wanted to ta!e cleanliness a step further$ o he decided to clean hisrefrigerator something he was ordinarily reluctant to do$ 5t the e)act moment he nishedputting the foodstu1s bac! into the refrigerator after the cleaning" he heard a message onhis answering machine from his training company o1ering him abundant  new wor!$ Theresponse from life was instantaneous to the completion of the cleaningL

.5 consultant suggested that before he made any business recommendations to his clientthat they immediately clean up their showroom and bac!yard area$ Time passed$ The ne)ttime the consultant visited the company" he learned that there had been an une)pectedsudden surge in new orders$ This came :ust after the company implemented theconsultantRs advice about cleanliness$

;e recommend that anyone loo!ing to attract more money ta!e up this strategy immediately $ There is no faster way to attract positive good fortune .. including fresh new sources of money ..than by raising the level of cleanliness and orderliness$

%for more on this topic clic! here&

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3asting+ S4uandering FundsOne of the best strategies for !eeping a sure Kow of funds is to avoid wasting money$ Those whos*uander away funds or pay e)orbitant amounts for things that can be purchased more cheaplywill repel the arrival of more funds$ However" if you discover what it is that you waste yourmoney on" and overcome that habit life is li!ely to *uic!ly respond with instances of goodfortune$ 

Soft SpeechOne surprising way to attract money is to control our speech$ peech is an e)pression of our lifeenergy$ ,nfortunately" we e)pend a tremendous amount of nervous energy in our verbalcommunications much more than is necessary to convey our thoughts$ 8t turns out that one ofthe most powerful ways to attract wealth and prosperity is to reduce the volume of oneRs speech$

5 PS.year.old wealthy 5merican businessperson lost all J of his employees" and wasprepared to le ban!ruptcy$ 5t a relativeRs suggestion" he and his wife practiced thepsychological and spiritual disciplines of greater attention to things" higher levels ofcleanliness" bringing about greater higher harmony amongst the individuals" and softspeech$ Two years later" he was in a nancial position to retire for life$

;hen we follow the method of soft speech" or when we reduce the *uantity of the words wee)press in our speech" we bring our own life energies under control" which create the conditionfor great fortune to come our way$

%for more on this and related topic clic! here& 

hanging an Attitude5 feeling or attitude is also an e)pression of life energy$ Aositive attitudes attract energy andmoney negative attitudes do the opposite$ 8f you overcome a negative attitude .. such as anunwillingness or reluctance to do something" or the harboring of bad will towards another .. new"

fresh energies are released" which subtlely move out into the world" returning as positive goodfortune" including attraction of money$

.The president of a software company was fretting about a contract he was negotiatingwith a client$ He felt he was being pushed too hard" which raised negative feelings in himtoward certain individuals at the client company$ 5t one point" he reali#ed that having thisattitude was not helpful" so he immediately tried to bloc! out these thoughts and feelings$-oments later" he received a chec! in the mail from another client for a large sum ofmoney$ 8t turned out to be a payment for invoice that was si) months overdue the longestoverdue the company ever had$

.5 man changed his attitude about wor!ing wee!ends at a computer store$ 3uring his

employment at the store" he had been at the low end of sales amongst the do#en or twosalesperson wor!ing at the mini.chain$ 5fter thin!ing about the situation" he changed hisattitude" as he saw the benet of wor!ing on wee!ends$ ;hen he opened the store thataturday" a man wal!ed in and made a huge purchase from the salesperson" enabling himto establish the highest one.month sales of anyone in the history of the four.storefranchise$ 5s a result" he also had the highest one.month income he ever had in his life$

%for more on this topic clic! here&

1ependence on Others

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;e always hold the power to determine our own destiny$  >i!ewise" the real power to attractmoney comes from our own self.reliance" determination" and will not from any dependence onanotherRs help and support$ The power to attract money comes from the psychological viewpointthat 8 am the ultimate determinant of my fate$ 8f this is the case" then consider if you aredependent in others for funds" or similar forms of help" and change your position from one ofdependence to self.dependency$ ;ealth and prosperity will move in your direction$

Generosit( ;henever you shift your perspective from yourself to others" energy increases" and conditionsfor success reveal themselves in the form of sudden and abundant positive life responses$ Thisincludes a movement on your part away from stinginess and tightstedness" and towardsgenerosity$ +ven the smallest movement in that direction can attract sudden good fortunecoming your way" including the attraction of more money$

5 somewhat tightsted man decided to pay for the trip of his friend" who was in a little bitof nancial straits$ 8t was something he would not ordinarily do$ The ne)t day he receivedan une)pected payment for an invoice that he did not e)pect to arrive for *uite a while$

%8n this event" he perceived the correlation between the overcoming of his tightness and

the corresponding positive response from life$ 8n addition" he also noted the trend that theamount he would generously give another was almost precisely e*ual to the amount thatsuddenly came bac! to him thereafterL&

Goodwill and Generosity Too .. 5 related way to attract sudden good fortune is to feelgoodwill and gratitude towards others$ One individual inwardly sent goodwill and gratitudeto various clients and friends$ oon thereafter" there was an avalanche of good news fromthem in terms of sales" money" and other forms of good fortune$

%for more on this and related topics clic! here&

Focusing on+ Giving Attention to the 3ork at #and;e have often seen that if you focus yourself on the wor! at hand" i$e$ what life is presentingyou" rather than on the wor! that you would li!e to be doing" additional wor!" including freshsources of money will Ky in your direction$

5n instructor taught a wide variety of software applications in his classes$ One day hedecided to shift his attitude from indi1erence to one of real concern and interest in thatdayRs database class$ oon into the session" he noticed that the class was very upbeat andvibrant" as students were fully engaged in all manner of discussions$ Then after the class"he heard from a client whom he had not heard from in years$ The client was interested inhaving him wor! on a database program" which involved the very same topic area as thedayRs class$ The new wor! was potentially very lucrative$

%for more on this and related topics clic! here& 

Follow the Process of Acco!plish!ent to )ise to #igher 0evel in 0ife5 great way to attract more money is by developing a plan for improvement in your life$ 3ecidewhat it is that you really want to achieve" organi#e the details of your vision" and carry it out witha positive attitude" and with great determination" commitment" and e1ort$ 8f you follow thisprocess" you are sure to reach your goal i$e$ success" wealth" and prosperity will come your way$ometimes life will respond and bring your fast results even before you have made an e1ort$ Themere decision to act can attract a response from life$

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0ollowing this process is an e)ample of the self.conceptive power of -ind to lead our lives" ratherthan being led by the whims of Mature$ To follow this self.directed method of improvement is tofollow the fundamental process of growth and accomplishment in life$ 8f having more money"wealth and prosperity is your goal" then following this process from beginning to end will be afull.proof method for achieving that aim$

%for more on this topic clic! here&

"he 5lti!ate Solution 5sing Spirit The single most powerful way to attract more money in your life is to use the power of pirit$ 8f"for e)ample" you open yourself to the Higher Aower before commencing an important activity"substantial results .. including more wealth and prosperity are li!ely to *uic!ly and abundantlycome your way$ Often the results are simply overwhelmingL

5 woman" who was developing a school for children" was considering the price she waswilling to pay her friend to do the wor!$ 5fter a discussion" she secured the somewhatlower price that she had hoped for$ he then paid that amount so the wor! could begin$However" shortly thereafter" she reconsidered" and decided to Eo1erF the entire situationto the Higher Aower$ 5 very short time later" the engineer .. out of gratitude for being able

to build a school for children .. volunteered to return all of the money he chargedL

8f you open to the higher spiritual power before starting an event" or when in the midst of asituation" life will respond dramatically in !ind$ 8f you also overcome a wanting attitude" life canrespond overwhelming$

%for more on this topic clic! here&

n su!!ar(" we can say that anything that we do that increases energy" attracts money whileanything that we do that depletes or s*uanders energy bloc!s money from coming our way$

Giving physical ob:ects" systems" and people more attention" circulating money instead ofs*uandering it" paying o1 current and old debts instead of ignoring them" focusing on the wor! athand instead of the wor! you want to do" applying higher levels of cleanliness and orderliness inyour home or wor!" changing a negative attitude towards others or towards life" using soft andreduced speech" being self.reliant and not depending on others for monetary help" movingtowards generosity" goodness" and gratitude" and opening to spirit to consecrate an event are allpowerful strategies for releasing energy" and attracting abundant money from life$ 

For additional thoughts on issues related to prosperit( in life+ click here,

Further )eading%

-For !ore on the topic of 6life response6 You Can Ma'e (i)e Respond .+ click here

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-"o read a'out how to create luck in (our life+ click here,

-"o learn a'out what !one( !eans in ter!s of the develop!ent of our societ(+ clickhere,

"#7 G)7A" S7)7"%Opening to the 0orce %i$e$ Consecration&

'( )o( Posner 

Opening to the ForceAerhaps the greatest secret !nown to -an is the e)istence of a Aower that when accessed canattract instantaneous good fortune" solve any problem" enable ultimate success" and bring aboutgreat :oy and delight of being$ By opening to this Aower" to this spiritual  Force before ta!ing anyaction or commencing any activity" one is li!ely to notice shortly thereafter a sudden change ofluc!" as life begins to cooperate from every *uarter" and sudden and abundant positiveresponses from life come our way$

5 man was trying to gure out a comple) computer programming problem$ He stoppedrac!ing his brain" opened to this higher Aower" and forgot about his problem$ 5 minutelater" not only did a solution to his problem come to him" but the new insight suggested asolution to a host of other  related problems$

5s we see" opening to the 0orce before commencing an act has the power to attract

Einstantaneous miraculousnessF from life" as problems are instantly solved" as new possibilitiesand solutions suddenly enter our mind from out of nowhere" and as activities are completed inthe shortest period of time with the least e1ort" revealing an astonishing organi#ation andeciency$

 The process of bringing in this spiritual element to an act we about to underta!e is what we callEconsecration$F By consecrating any act" activity" event" or circumstance" we enable the spiritual0orce to ta!e over" bringing to bear its 8nnite powers$ 8n addition" rather than depending on ourown limited capacities" a consecrated act is su1used with the limitless Capacities of the 8nnite$ Thus" even if we do not have the necessary s!ill" !nowledge" or capacity in an activity" the HigherAower will compensate for what we are missing$

5nd yet" even if we have the abilities to succeed in a given act" we still might not gain thecooperation of life" as many things can still go wrong$ 5 consecrated act" however" elicits the ull cooperation of life as une)pected delays" brea!downs in e*uipment" and other diculties thatare normally beyond our control are overcome$

One other uni*ue *uality of a consecrated act is that the results that come our way aremarvellously original and creative$ Often the results include possibilities we never would haveimagined$

5 woman had an ).ray done indicating a possible growth in her chest$ he had faith anddecided to consecrate the return visit to the doctor$ The doctor" completely baUed" told

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her that his new reading of this very same ).ray %not a new one& revealed a completelynormal condition$

0inally" a consecrated act can a1ect not only our own selves" but many individuals .. such aseveryone in the local community" or the entire population of a state or a nation$ 8f a person isdeeply interested in the problem that is a1ecting the collective" and consecrates the issue withgreat intensity" life can respond overwhelmingly and eliminate the burden for the entirecommunity$

California was threatened by continuous energy shortages$ There had been several brownouts" and there was an imminent threat for more of the same in the coming days .. even inthe coming months and years$ One individual too! a great interest in this issue" andeducated himself on the sub:ect from various sides$ He then consecrated the problemdeeply$ 0rom that point on there was not a single outage" even a partial brownout for thethree years that followed$

Spiritual Results Too

Mow we begin to see that by opening to the 0orce before commencing an act" not only do we

open our own selves to its powers .. including its ability to attract instantaneous abundance" itswondrous creative faculties" and its capacity to gain the complete cooperation of life .. but it canalso be brought to bear on issues" situations" problems" and potentials a1ecting the collective$

8n addition to these wondrous practical results . such as curing an illness" solving a scientic orbusiness problem" bringing a family together" or ending a drought . there can also be spiritual results from a consecrated act" such as the arrival of a settled calm" or a profound stillness" or arichness and fullness in our being$ 8n other situations" there can arise a fresh" buoyant energythat lifts the spirits" or a sense of harmony and unity amongst the participants" or" perhapsgreatest of all" a deep and abiding :oy and delight of being felt within$

5n instructor(s class was going very poorly one morning$ othing seemed to go right$ He

then decided to consecrate the afternoon session by o1ering it to the higher Aower$ Thereafter" every conceivable thing went right$ 8n addition" a deep peace and a palpablerichness could be felt in the classroom throughout the remainder of the day$

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 This capacity of consecration to invo!e sudden and abundant creatively practical and spiritualresponse from life is indicative of the super.subtle" i$e causal nature of the 0orce$ Though we canall certainly invo!e a wonderful response from life without consecration . e$g$ by shifting ourwanting attitudes to the positive" or by ta!ing a decided action that we were previously reluctantto ta!e . the results that come through the causal nature of consecration are even greater ..greater in *uantity" *uality" and intensity$ -oreover" the causal nature of the 0orce also bringsspiritual results" including e)periences of Aeace" Aower" Dnowledge" Truth" >ove" Beauty" 3elight"Oneness" ,nity" and 8nnity$ This is the case because the 0orce is an instrument of the 8nnitepiritual 9eality" which has all of these attributes inbuilt$

Solving Past Pro'le!s8n addition to consecrating a current  act" situation" circumstance" or problem" you can also usethe 0orce to overcome past  problems" including mista!es and errors made long ago$ Byconsecrating past problems" you rid yourself of the diculties of the past so that they ceaseburden you in the present$

5 software programming company made a bid for wor! from a potential client" but hadtrouble securing it because of the client(s lac! of funds" confusion in its future direction"and other reasons$

One day" several months later" this same client surprisingly as!ed the programmingcompany bac! to submit yet another bid for wor!$ This time before the rst meeting forthe bid" the chief programmer for the software company consecrated the event" includingthe o1ering of all past di!culties" 5t a meeting that followed" the client immediately  gavethe :ob to the programming company$ 8n addition" they as!ed that the programmer notdelay and begin the wor! instantly at the client#s site$ To top it o1" when the leadprogrammer did began that wor!" he noticed that everything Kowed perfectly in thedevelopment of the program$ +$g$" what would normally have ta!en days of e1ort wascompleted in mere hours$ 8n addition" there was also a feeling of serenity and easethroughout that day$

;hen you consecrate past problems" misdeeds" mista!es" and wrong attitudes" their inKuence onus in the present can instantaneously dissolve" and result in sudden and abundant positive goodfortune in the present$ This is the case because the 0orce !nows no limitations of time .. of past"present" and future .. as it simultaneously abridges all three$ Thus" it can overcome thelimitations that the past has over the present" even as it can attract the innite abundance of thefuture to the here and now$ %ee - article on Consecration of past problems& 

hanging /ourself when )esults 1o 2ot o!e Though the results of consecrated actions and problems are truly remar!able" there areinstances where consecration will not  produce any tangible results$ This would naturally be *uitedisconcerting for those who have faith in the power of the 0orce$ 0ortunately" however there is a

very simple e)planation for this occurrence$ 8t is that in certain situations the 0orce cannot wor!its magic unless a corresponding limitation or wea!ness in our being is removed$ 5s soon as wediscover and overcome the corresponding element that is wanting in our consciousness" apreviously consecrated e1ort will suddenly bear fruit$

5n individual opened to the 0orce in order to consecrate a dicult situation he was havingwith his boss$ Though he o1ered the situation with great intensity" still there were noresults$ He then thought about it" and came to the reali#ation that for months he hadacted too wea!ly and indecisively in his relationship with his superior$ 5s a result" hedecided to confront his boss directly about the issues that were in *uestion$ Because of

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this decision and e1ort" not only were the current diculties resolved" but also a verypainful nec! problem that had been troubling him for si) months instantly  disappeared$

8n instances where consecrated e1ort brings no obvious results" it is helpful to discover acorresponding element within oneRs self that is wanting$ 7ery often it is in our attitudes" though itis often caused by our negative feelings" emotions" and opinions by our misguided notions andbeliefs and by our poor habits" missing s!ills and capacities" false actions" and other aspects ofour being$ The overcoming of one(s own limitation as it relates to the current act or issue one isconsecrating" enables the 0orce to move into action" releasing its wondrous and innite powers$8n essence" the 0orce had been waiting for the necessary opening in our being in order to springforward into action$ 

Fro! the Macro to the MicroOne of the more interesting aspects of consecration are the various levels at which it can beinvo!ed$ -any individuals have the capacity to consecrate ma%or  events in their lives" such as animportant meeting with a client" or an upcoming marriage ceremony" or the rst day of a childRsschooling$ This should be the minimum e1ort$ 8t ta!es more discipline however to consecrate lesscritical activities" such as the wor! session one is about to begin" or the class one is about toteach" or a drive one is about to ta!e$ These too will attract wonderful results$ -ore challenging

still is to consecrate the very smallest of acts" such as brushing oneRs teeth or the placing of foodin the microwave for heating$ 5nd yet" consecrating even these minor activities have anenormous power to attract wonderful results$ This is the case because the 0orce does not ma!edistinctions between the innitesimal and the very large" as it is ready to rush in with its innitepowers wherever there is an opening$

85nattached ntensit(9 ?et another interesting aspect of consecration is that the more intense the consecration" %a& themore li!ely life will respond outside ourselves" and %b& the greater will be the *uality of theresponse$ By 4intensity4 we mean that our ardor for the 3ivine Help should be sincere"passionate" deep" and full$ Conversely" we need to be careful that our ego does not get in the

way of our consecrated e1ort$ +$g$" there should be no demand or insistence on a particularoutcome$ 8nstead" we should accept the results that come" for the 3ivine is always loo!ing out forus" even if we initially misinterpret the results that come$ 8n the end" an approach of EunattachedintensityF would be ideal one that will tend to attract the greatest results in the shortest periodof time$

5 consultant was wor!ing with a client$ The discussions among the sta1 about anupcoming pro:ect reached a fervent pitch" bordering on chaos$ The consultant perceivedthat he was now in a dicult situation" and the entire pro:ect was now in :eopardy$ He alsoperceived that another pro:ect he was wor!ing on was similarly endangered$ 5s a result ofthese turn of events" he fell into a state of agitation$

 That evening he o1ered the problem to the 3ivine$ He as!ed" with great intensity" that the3ivine 0orce should resolve this burden$ 4Oh 3ivine" here is my plight$ =He then went on toe)plain it in its details$@ 8 o1er the problem to you"4 he said$ He then orgot  the problemand went to bed$

 The ne)t day when he met with the client" he was stunned that there was no furtherdiscussion of the issue that had preoccupied everyone the previous day$ He was alsoama#ed how everything seemed to go right during the dayRs training session" as lifeseemed to cooperate from all *uarters$ Aerhaps most interestingly" he noticed that therewas also a palpable calm and silence in the room throughout the day

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8n this instance" we see that as a result of the consultantRs intense" yet unattached consecration"there was a wonderful response" which too! two forms .. the practical results that solved theproblem" as well as the spiritual results that permeated the atmosphere$

5s we practice consecration on a regular basis" we will nd that intensity and ardor .. as well aspatience" positive attitude" cheerfulness" and e*uality .. will always serve us well :ust ase)pectation and demand will delay or cancel the action of the 0orce$ 

nner Orientation for Ma:i!u! )esults There is one other obstacles that we are li!ely to face in our e1ort to ma!e consecration anintegral part of our lives$ Once you ta!e up the e1ort" there is a tendency for our lowerconsciousness to ght bac! and insist on its old habits and routines$ 5s a result" our e1ortstowards consecrated action tend to thin out over time" and eventually stop$ 5t that point" wewould need to regroup" begin again" and reestablish a new rhythm for consistent consecratedaction$

;hat then can we do to prevent the reoccurrence of the obstacles presented by the unevolved"obstinate" unyielding" and inKe)ible lower nature One answer is that we can move our center ofconsciousness and frame of reference away from the surface of life to a deeper poise within$

0rom that status" we are less li!ely to nd ourselves caught up in the intensities of the surface"and thus we are less li!ely to lose our focus and interest in consecrating our actions$ Throughmeditation" concentration %i$e$ inner" one.pointed focus&" and other disciplines" we can shift ourmoment.to.moment awareness away from the surface of life . from its bubblings" allures" andintensities .. to a deeper state within$ 0rom that poise" we are more li!ely to feel that urge toconsecrate our actions" leading to ever.more fre*uent wondrous positive responses from life$ 

For additional thoughts on consecration fro! the Growth Online ;nowledge Base+click here

RE(A!E# !OP$CS 

•  To read an article on how by opening to the 0orce we can enable control over life(scircumstances" i$e$ invo!e >uc!" so that our plans to improve our life dramaticallysucceeds" clic! here$

•  To review an interview in which the purpose and power of the 0orce behind this power ofconsecration is revealed" clic! here$

 To read an interview where we discuss &'traordinary (henomena in )ie" including thetopics of consecration and 4life response4 %to invo!e rapid" even instantaneous positiveresponses from life&" clic! here$

•  To go to the >ife 9esponse Aro:ect site where we discuss in great detail the many facets ofthe miraculous phenomenon of >ife 9esponse" clic! here$

•  To read about the sage ri 5urobindo" whose philosophy advocates consecration to the0orce" clic! here$

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•  To discover yet another power of consciousness .. the power of moving to the depthswithin to enable right perception" !nowledge" decision.ma!ing" etc" clic! here$

1evelop a Strategic Plan

'( )o( Posner

 The Business Center  | Growth Online Home 

 ?ou set the direction for the company by developing a strategic plan$ 5 strategic plan that is wellconceived and implemented can really energi#e the company to new heights$

 ?ou develop a strategic plan by creating a mission statement" establish your goals and business

values" develop strategies to carry out your goals and values" and then develop specic actionplans to implement each of the strategies you set forth$ 0inally you communicate this to yoursta1" and have them implement the plan$ This process is e)plained below$

<, Build Mission State!ent

5 company(s mission denes its central purpose" sets forth its core values and long term goals"and provides guidelines for its future growth$ 5n e1ective mission statement helps a company.

• select which mar!ets to focus on

• identify which customers to see!• dene new types of products and services for development

• determine what !ind of people to recruit

• decide what type of organi#ation to build

• set challenging" but realistic long term nancial goals

-ission statements can be brief or long$ The important thing is that they clearly communicate tomanagers and employees what they should !now about the company(s future direction$ 8npreparing a mission statement it is a good idea to begin by reKecting on what the company hasbeen in the past and is today" and then thin! about how it will be di1erent in the future$

0or e)ample'

4V?W Computers is a specialty retailer XDescribe the eeds the company *ims To Satisy @of personal computers and 8nternet products and services XDescribe the (roducts +services the company wants to provideY serving the Mapa ,alley -Describe theGeographic area the company wants to serveY$

Our mission is to become the best single source supply of integrated" customi#ed"8nternet.ready personal computers and servers in the Mapa 7alley X,ision o what thecompany wants to becomeY$ 8n order to achieve this" we will e)pand our single store

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location so we can o1er a wider variety of mid to high end products" including 8nternetservers" software" and communication devices -Overarching Goals that the companyaspires to achieve in the utureY$

;e will strive to ma!e the retail e)perience of our customers a delight by e)ceeding boththeir needs and e)pectations" by providing them with the most reliable and up to dateinformation on products and emerging technologies" and by o1ering a superior level ofcustomer service X.ore ,alues that the company wants to implement in the utureY$4

%8n dening your mission you might want to consider opportunities available to the company inthe mar!etplace$& 

=, 1e>ne Business $alues

5 value is a belief" a mission" or a philosophy that is really meaningful to the company$ 5ne)ample of a business value is' 4Customer atisfaction$4 5nother e)ample of a value is 4Being+thical and Truthful$4 +very company has one or more values" whether they are consciouslyaware of it or not$ 5nother way of saying it is that a value is a statement of the company(s

intention and commitment to achieve a high level of performance on a specic <,5>8T5T87+factor$

8n many recent business management boo!s and :ournals" developing" adopting" andimplementing values has been identied as perhaps the single !ey in the success of high growth"high prot companies$ 5 passion for a value and its implementation into the daily activities ofwor! was identied by many as the single !ey to their business success$

0or e)ample" -erc!" the pharmaceutical company became so successful in its eld because thecompany was so dedicated to the value of 4high *uality and purity of its drug products$4Because of this perceived value distributors felt secure carrying -erc! products" and feltcondent recommending the products to their customers$

;hen dening a value" it(s a good idea to try to describe it in detail$ 0or e)ample" a companymay adopt the value 4Customer 3elight$4 That(s the value(s name$ The detailed description forthe value could be something li!e' 4;e recogni#e that in todayRs highly competitive mar!etproviding e)cellent service is not sucient to satisfy customers and ensure their loyalty$ Our goalis to convert the customerRs interaction with our company into a thoroughly and unforgettablyen:oyable e)perience$4 ?ou are describing how the value can uplift a company in general" oryour company in particular$

%0or more information on developing values" clic! here$&

?, 1e>ne Goals

Goals are the broad" primary /uantitative results that management see!s to achieve in the plan$ These goals can include specic nancial performance results that you see! to achieve" such ashigher revenues or higher prots %e$g$ 48ncrease ales&$ They can also include goals to increasethe energy level in the company %e$g$ E8mprove leadership 6 directionF&" and to strengthen any ofthe ve engines %e$g$ 48mprove Organi#ational +ciency4 for improving the Organi#ation engine"or E3evelop new innovative line of products/servicesF to improve the Technology engine&$

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;hen we state a goal in general terms" it may be dicult for people to !now when or whether wehave achieved it$ +ach general goal can be bro!en down into sub parts and dened in/uantitative terms$ These are usually are dened in terms ofZ

• a dollar value of money to be raised" earned or spent• a percentage improvement on any factor such as closing ratios or customer satisfaction

• a measure of speed or time for completing a action such as new product launches

• a specic date by which an important action or result will be achieved

+)ample Goals' 01ncrease Sales by 234 in 5tr607 01ncrease (rofts by 684 in 5tr60

@, 1evelop Growth Strategies for $alues and Goals

7alues and goals tell us what we want to achieve$ trategies tell us how to achieve them$3evelop a series of strategies[ to implement each of the goals and business values you haveestablished$

0or e)ample ..

Goal' 41ncrease Sales by 234 in 5tr64+)ample trategy/Ob:ective' 0&'pand Training .urriculum on Sales and .ustomerService$4

Business 7alue' 49a'imum :tilization o Resources4+)ample trategy/Ob:ective' 0+valuate all -achinery for waste"4 4old all very old unsoldstoc! immediately4

Business 7alue' 4.oncern or (eople4+)ample trategy/Ob:ective' 0&valuate and develop the best compensation methods700Get eedbac; on how to improve things at all levels"0

%0or a listing of general strategies for business improvement" clic! here$&

[;hen you are condent in the strategy that you wish to implement for a goal" you canthen consider that strategy an ob:ective %for the goal&$ Thus for each of your goals youdevelop strategies" which when you are happy with you call your ob:ectives for the goal$

, 7valuate and Overco!e the o!pan(*s 2egative Propensities To insure that your company successfully accomplishes your goals" you will need to insure that itovercomes any internal negative habits" attitudes" values" etc$ that could retard such growth$Once you identify these negative propensities" you can incorporate them in your action plans forimprovement as e)plained below$

+)amples'

<0(eople must get to wor; on time" (unctuality is a must or a 2=>? company"0

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<0Find out why we are unresponsive to customers"0

<0Get people s;illed in areas that are lac;ing"0

How do you !now which are the company(s wanting propensities ;e would suggest youevaluate yourself against a series of *uestions to determine what is wanting in the company$+valuate the company on these %e$g$ as! a few people their opinions on these *uestions&" andthen incorporate plans for improvement in you action plans$

%Clic! here to see a list of those statements on which to evaluate the company$ There arecorresponding statements for each of a retail" manufacturing" wholesale" and service business$&

, 1evelop Action Plans to !ple!ent StrategiesCO'Dectives and Overco!ing of2egative Propensities

5t this point you might want to reorgani#e your mission statement to insure that it includes yourlatest new ta!e on things$

 ?ou are now ready to convert your strategies/ob:ectives" as well as your ideas to overcome yournegative propensities" into a set of time.bound actions for implementation$ ?ou then actuallycarry out the actions$ 5s actions are carried out you can then update progress on the actions"and identify those areas re*uiring greater attention$ Here is some of the information to includefor each action for strategy$

• @*ctionA ame0or a given strategy/ob:ective" or negative company propensity %e$g$ 4+valuate all-achinery for waste4&" enter the action to do%s&$

+$g$ for the strategy/ob:ective 4+valuate all -achinery for waste"4 enter the to do4&valuate staBCs ability to evaluate machinery74 and 0.onsult vendors on documentation

or assessing e!ciency o machinery"0

+$g$ for he negative propensity 0Get people s;illed in areas that are lac;ing0 enter the todo 0ave each pro%ect manager survey team members or lac;ing or defcient s;ills"0

• Start Date+nter the start date for the action %e$g$ E>6>8=&$

• &nd Date+nter the e)pected completion date for the action %e$g$ 6>6>83&$

• R(elect the person%s& responsible for carrying out this action$ %9ary ones&

• .urrent Status+nter the latest status in your implementation of this action %e$g$ 4On Schedule4&$

7nter into a list all of (our to do actions for each strateg(Co'Dective+ and negativepropensities that (ou want to i!ple!ent,

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E, o!!unicate the Plan to the Sta  Tell appropriate groupings of sta1 what is re*uired of them by distributing information of mission"goals" values" strategies" negative propensities" and action plans to appropriate people$ 8fnecessary gather further consensus$

, #ave Sta arr( Out PlanMote' -a!e sure the sta1 has the proper s!ills to carry out the actions$ 5lso be sure that :obpositions are optimi#ed" activities are optimi#ed" and systems are optimi#ed to carry out theplan$ 0or more on this" clic! here$

H, )evise "he Plan5 strategic plan is not intended to be a static document cast in stone$ 5s circumstances andconditions change plans must be altered in order to ta!e ma)imum advantage of emergingopportunities and to respond to new challenges$ 5fter the plan has been prepared" a variety of

circumstances may arise re*uiring you to revise the content of one or more action actions$ 8t isrecommended that you update all actions in the program at least once per month$ The mostcommon form of revisions involve changes in the start and end date" and the creation or revisionof the content of actions$

$nsuring Success

Some o the ;eys to a very successul outcome to your plan are

• Mot biting o1 more than you can chew when developing your original goals and ob:ectives$

3oing what can be done$ 8$e$ not hoping to accomplish something to broad and wide$• 8nsuring that you have the resources" organi#ational prowess" nance" etc$ to enable the

plan to wor!

• Being honest about the company(s negative propensities" and overcoming those areasthat the company is currently wea!" and including it in your action to dos$

• Having real commitment  to the plan$ 8$e$ do your 9+5>>? want to do this$ 8f not" there islittle chance for success$

• 5 complete buy in by others to the plan

• taying ocused on the plan and not drifting o1 into other areas causing the plan to getdiluted over time$ This is very importantL

• 5n unfettered determination to carry out the plan" mar!ed by intensity and focused hardwor!$

• 8mplementing values down the greatest detail of wor! %i$e$ perfect e)ecution of values&

• 5 commitment by appropriate individuals to the start and nish dates of your action todos$

 

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)70A"71 2FO)MA"O2%

• For the ke(s to 'usiness success+ click here,

• For i!portant !ini insights into 'usiness success+ click here,

• For a discussion of the process of personal growth acco!plish!ent for a personIessentiall( a strategic plan for the individualJ+ which !irrors for the !ost partthe stages of the strategic plan+ 'ut with far !ore details and with !ore of thefunda!ental philosophic 'asis+ click here,

•  /ou can use #ou*le $t+ strategic planning software fro! our sister co!pan(GuruK Software to help (ou develop a strategic plan, For !ore infor!ation+please click here,

 

Additional "houghts

Strategic Plan Follows the Process of Business Growth and 1evelop!entBuilding a strategic plan is essentially a process by which the company grows and develops tohigher levels of functioning" accomplishment" success" and :oy$ 5 company is actually alwaysgoing through this process" whether unconsciously" or consciously as when it engages in astrategic plan$ 0or more information on this process of business growth and development" clic!here$

#ow high should we a! to i!prove ourselvesL The company should enter at the ma)imum level where it is positively organi#ed" and do so withfull intensity$ By 4positively organi#ed4 we mean where the company has the full complement ofs!ills" !nowledge" e)pertise" technology" energy" will" time" sales and mar!eting prowess"

nancial stability" structure" :ob positions" levels of systemi#ation" etc$ etc$ This is the rm(s levelof e!ciency $ The company should then start at the ma'imum possible area %given the aboveconstraints& where it can more eciently function and then" on the way toward thatachievement" aim at the pea! of what can be accomplished in the underta!ing$

0or e)ample" one company wanted to ta!e itself to a whole new e)tension of its current wor! buthadn(t the s!ills" the infrastructure" the mar!eting reach" etc$ to reach this level$ till e)ecutivessaw that it could ta!e what he was currently  doing to a much higher level within the constraintsof his current eciency and organi#ation$ ;hen the rm too! the e1ort to provide the ma)imumlevel of services at his current level of eciency" wor! boomed$ +$g$ with the same e1ort thecompany was able to perform the same services as before to a higher level audience directly%without the intervention of other referral companies&" enabling its revenues and prots to*uadruple$ >ife responded from all sides to his e1ort to do the ma)imum possible at the rm(scurrent level of eciency$

;hat will then succeed for the rm is determined by its level of eciency in life$ The company(slevel of eciency is the plane of consciousness that it is currently organi#ed at$ >ife will suddenlyand abundantly respond to an aspiration to ta!e the company to a higher level within theconstraints of its current eciency and organi#ation$

Of course" the rm can raise that eciency" and aspire for and achieve at an even higher level$till at each point the rm still must :udge if it has all" or at least most  of those elements of thateciency in place before the rm ris!s placing all of its bets on something decidedly new$

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5s the company then succeeds at a higher level at its current level of eciency" the rm shouldalways aim for the highest achievement within that possibility of products and services o1ered$ That aspiration and will for the pea! will get the company to that pea!$

8f" when the rm sets out on this :ourney" and it also sheds its negative propensities and valuesrelated to the wor!" top management will see that they will ac*uire an energy in theirimagination which will in fact be the si#e of its accomplishment later on$ ?ou will see that life hasa way of responding *uic!ly and abundantly by building a bridge between what is imagined andwhat is accomplished$

Following the nspiration of the Plan.+)cellent Alanning gives +)traordinary 9esults when the mind moves away from the planneddetails to its own inner pirit which is 8nspiration$.Be ready with a consummate plan$ Do not rely on it" 8mplement the plan trusting to the pirit ofthe Alan" which is inspiration$ %-&

Business 7valuation

 The Business Center  | Growth Online Home 

Here we present a list of statements by which you can evaluate your company$ The statementsare grouped by type of business %retail" manufacturing" wholesale" and service" other&$ Considerprinting out the statements for your business type" distributing the statements to appropriatesta1" have them rate each statement on a scale of N.NJ" tally up and average the scores %e$g$ in+)cel&" and determine which areas need the most improvement$ Then develop a plan to improve

those areas that are most wanting in the company 55A$

ee assessment for this type of business' )etail  Manufacturing  3holesale  Service

 

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 N.NJ

N ;e are constantly ta!ing fresh initiatives to contact all potential customers forour products in our mar!etplace$

 

Our mar!et strategy e1ectively di1erentiates us in the eyes of the customer$

P ;e have an e1ective sales and mar!eting strategy to tap the most growingmar!ets$

] Our store layout and merchandi#ing are designed to e1ectively promote ourproducts$

 

I ;e are ta!ing e1ective measures to improve our closing ratio on traccoming into the store$

 

;e e1ectively utili#e direct mail to attract new customers$

Q Our customers are e)tremely pleased by the *uality and speed of servicewhich they receive from us$

 

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^ Our store signage and product merchandising are neat" attractive" fre*uentlyvaried" ma!ing it easy for customers to identify the features and price ofevery product$

 

S ;e utili#e e1ective systems to follow.up on every sale and obtain customerreferrals$

 

NJ ;e systematically monitor the impact of ads and promotions on store tracand sales to evaluate their e1ectiveness$

 

NN Our mar!eting plan provides for an appropriate level and blend of print" radio" T7" other advertising to reach all potential customers in our mar!et area$

 

N The information that we give our customers is timely" accurate andappropriate to satisfy their level of needs$

 

NP ;e e1ectively complement our in.store sales e1orts with sales and mar!etinge1orts that reach a greater number and broader range of customers$

 

N] +very member of our sales sta1 !nows how to listen to customers" win theircondence" and ma!e them feel happy about the products/services we o1er$

 

NI 5ll our sales people are alert" energetic and enthusiastic in the interactionswith customers$  

N Our sales people have clear sales targets that e1ectively motivate them toe)ceed past levels of performance$

 

NQ ales managers fre*uently monitor and review individual performance witheach sales person and identify ways to improve their performance$

 

N^ 5ll our sales people are highly s!illed in *ualifying customers and closingsales$

 

NS ;e have clear standards for customer service which are !nown and followedby all personnel$

 

J ;e strive to ma!e the sales e)perience entertaining" en:oyable and delightfulfor every customer$  

N ;e have a clear and in.depth understanding of the trends e1ecting consumerdemand" buying habits" and distribution in our industry$

 

Our store design" the conduct of our sales sta1 and the store environment areappealing to youth and women$

 

P ;e maintain an appropriate blend of mid and high end products to meet theneeds of our customers$

 

] ;e eagerly and enthusiastically study new technologies in search of newbusiness opportunities$

 

I Our product strategy e1ectively di1erentiates us from the competition in ourmar!etplace$  

Our product strategy avoids unnecessary duplication of product lines$

Q ;e maintain an appropriate balance of inventory in each product category tomatch our actual sales in that category$

^ Our product line integrates high margin product categories$

S ;e continuously review the products we stoc! to add new faster movingitems and reduce investment in slower moving ones$

 

PJ +very member of our sales sta1 possesses a high level of technical!nowledge about our product lines$

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PN Our technicians possess a high level and a complete range of technical!nowledge and s!ills$

 

P Our technical sta1 in service do every :ob right the rst time$

PP +very member of our technical sta1 receives regular training$

P] 5ll the demos in our stores are !ept in fully operational condition$

PI Our sales people have the !nowledge and s!ill to demonstrate the productsthey sell$

 

P ;e are entrepreneurial pioneers in mar!eting new technologies$

PQ ;e e1ectively utili#e computers to improve the speed and eciency of allaspects of our operations$

 

P^ There is good communication and coordination between the sales force"customer service" warehouse" purchasing and advertising departments$

 

PS ;e !now e)actly what products we have in stoc! and on order at all timesand this information is readily available to those sta1 who need it$

 

]J ;e have e1ective systems to monitor the satisfaction of our customers$

]N ;hen customers in*uire about the status of deliveries" installations andrepairs" we are able to immediately retrieve the information and reply$

 

] ;e have the management structure and systems in place to provide coste1ective" high *uality" timely service for our products and services$

 

]P ;e have a core team in place capable of e1ectively managing all aspects ofour business$

 

]] ;e e1ectively delegate responsibilities to people throughout the organi#ationand closely monitor their performance$

 

]I ;e assign clear responsibilities and levels of authority to people throughoutthe organi#ation$

 

] There are standard written operating procedures for all recurring activities$

]Q 5ll activities of the company are carefully planned in advance and closelymonitored during implementation$

 

]^ 9outine operations" pro:ects and paperwor! are completed on schedule$

]S 3ecisions are ta!en and e)ecuted promptly$

IJ ;e have e1ective purchasing system for managing inventory$

IN 5ll le cabinets" oces" storage facilities" and warehouses are maintained in aclean and orderly fashion$

 

I ales management provides strong" motivating leadership and e1ective

organi#ational discipline$

 

IP 9ecurring problems are dealt with by introducing new systems or byimproving e)isting ones$

 

I] ;e consciously recruit people with high energy levels$

II Our recruitment systems and procedures enable us to e1ectively identify andevaluate potential new employees$

 

I ;e are highly successful in recruiting people with the right *ualications"s!ills and personality to wor! e1ectively in our business$

 

IQ ;e have an e1ective orientation and training program in place to bring new

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employees up to high levels of performance as *uic!ly as possible$

I^ ;e have an e1ective training program in place to continuously raise the s!illsof e)perienced sales people$

IS ;e have an e1ective training program in place to continuously improve themanagerial" organi#ation and interpersonal s!ills of all managers in the

company$

 

J 5ll our people wor! together harmoniously as a team without conKicts$

N The pay scales and benets o1ered by our company are sucient to attractand retain competent people$

 

;e have performance based incentives in place that e1ectively motivate ourmanagers and sta1 to strive for high performance$

 

P Our employees feel a high level of enthusiasm and :ob satisfaction$

] ;e actively encourage the participation and initiative of our people toimprove the way we carry out all aspects of our business$

 

I 5ll employees receive regular :ob performance appraisals to help them

improve their performance and plan for their career development$

 

;e give social recognition and personal attention to employees that do agood :ob$

 

Q ;e have systems in place to capture ideas and suggestions generated at alllevels of the company" and procedures for evaluating and responding tothem$

 

^ The company encourages and supports the on.going education of all itsemployees$

 

S Our managers possess a high level of organi#ational and managerial s!ills$

QJ The company has a clear standard for the number of hours of training which

each sales person should receive every year$

 

QN Aeople within the company are self.disciplined in their wor!$

Q Our accounting system enables us to trac! all categories of recurringe)penses and compare them to past levels and industry norms$

 

QP ;e pay our bills on time$

Q] ;e collect receivables on time$

QI Our inventory system enables us to accurately account for all productswithout discrepancies$

 

Q ;e have a detailed budget for pro:ecting and controlling e)penditures$

QQ Our accounting systems are updated daily and maintained up.to.date$Q^ ;e utili#e all possible sources of capital from ban!s" investors" supplier credit"

etc$ 

QS ;e utili#e all possible means to help our customers nance their needs in acost e1ective manner$

 

^J ;e carefully control e)penditures to minimi#e costs and eliminate waste ofany description$

 

^N ;e systematically control inventory levels to ma)imi#e turns$

^ ;hen we give a *uote for a sale" the price accurately ta!es into account our

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costs and the proper amount of gross prot for the sale$

^P ;e maintain active and close relations with our ban!ers$

^] Our pricing strategy enables us to maintain high margins on e)clusive linesand be competitively priced on non.e)clusive brands$

 

^I 5ll purchases of goods/services are routed through a central purchasing

department to ensure we buy at the best prices$

 

^ Our company is highly successful in evaluating credit ris!s and minimi#ingbad debts$

 

^Q 8n evaluating product lines we ta!e into account the total annual gross marginon each line$

 

^^ Our nancial people possess all the !nowledge and s!ills re*uired to carry outtheir responsibilities e1ectively$

 

^S ;e carefully manage our cash utili#ation to maintain sucient li*uidity and toinvest surplus cash to ma)imi#e returns$

 

SJ ;e are aware of enormous untapped potentials for the growth of the

business$

 

SN ;e have the energy needed to grow the company$

S ;e are committed and enthusiastic about growing the company$

SP Aeople in the company are energetic and hard wor!ing$

S] Customers are attracted by the energy they feel in our store$

SI Our employees feel a minimum of fatigue and burnout on the :ob$

S Ahysical activities at the company are *uic! and bris!$

SQ 0resh ideas are continuously being generated and encouraged$

S^ There is a culture of positive thin!ing and a 4can do4 attitude throughout the

company$

 

SS +veryone in the company understands our mission and future direction$

NJJ Our company has clear goals and plans for its long term growth which areunderstood and endorsed by our managers and employees$

 

NJN There is clear direction of the goals and ob:ectives coming from topmanagement$

 

NJ The structure of our company %e$g$ divisions" departments" processes" teams"etc$& is right for the direction our company is moving in$

 

NJP The activities of the company are highly organi#ed and clearly dened$

NJ] _ob positions in the company are highly organi#ed" in terms of people doingthe right tas!s" responsibility" and clarity of authority$

 

NJI ystems in the company operate smoothly and eciently$

NJ The s!ill needs of people are constantly being evaluated$

NJQ Aeople are getting the training they need to meet the s!ill needs they have$

NJ^ There is e)cellent communication among people in our company$

NJS There is e)cellent teamwor! and cooperation among people in our company$

NNJ The *uality of the products and services we sell is high$

NNN Our company is fully systemati#ed$ The activities and systems in our

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company are fully organi#ed and implemented$

NN There is good coordination between the various activities" functioning withinthe company$

 

NNP 5ll activities have been systemati#ed to insure that they are e1ectivelycarried out$

 

NN] ;e have a clear and e1ective mar!eting plan$

NNI ;e are mar!eting to the right target mar!et$

NN ;e have all of the information needed to have an e1ective mar!eting plan$

NNQ ;e are aware of the economic" social" governmental" international" andindustry forces a1ecting the mar!et$

 

NN^ Top management has e)cellent attitudes toward" relations with" and interestin the sta1$

 

NNS There is harmony between members of the sta1$

NJ There is plenty of scope given for individual initiative" enterprise" andcreativity$

 

NN There is fair compensation in terms of salary scale" employee benets" bonusand prot sharing" etc$

 

N +ach employee(s talents are fully utili#ed$

NP +ach employee is given the right amount of responsibility in their :ob$

N] ;e have regular sta1 meetings to discuss new employees" new products andservices" new procedures" and get employee feedbac!$

 

NI ;e o1er a solid line of custom products/services that augment our standardo1erings$

 

N Our employee wor! schedule is ma)imi#ed for eciency$

NQ ;e have solid cash Kow$

N^ ;e o1er products/services that meet the price range re*uirements of ourcustomers$

 

NS Our ads and promotions e1ectively attract potential customers$

NPJ Considering all factors" we have the right location to attract customers to ourbusiness$

 

NPN The company has a clear perception of its mission and central purpose$

NP The company has up.to.date plans for sales" mar!eting" products 6 services"human resources" organi#ation" and budget$

 

NPP The company strives to achieve high company values" which are endorsed byothers" and are implemented in daily activities$

 

NP] Our people feel closely identied with the interests of the company and areeager for its growth$

 

NPI Aeople e)press a cooperative attitude throughout the company$ There is anappreciation of each otherRs point of view$

 

NP Aeople in the company always want to improve their performance" and ta!epride in doing the best :ob possible$

 

MA25FA"5)2G B5S27SS 7$A05A"O2%top&

 

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N ;e !now e)actly the prole" si#e" and composition of our customer base$

;e are able to anticipate and respond to the changing needs of ourcustomers$

 

P ;e have well designed and e1ective mar!eting materials$

] Our customers are pleased by the service they receive from our company$

I ;e always deliver products and services to our customers within the timeagreed upon$

 

The information we give our customers is timely" accurate and complete$

Q ;e closely observe the mar!eting strategies of other companies in ourindustry$

 

^ Our systems for communication with customers provide for smooth and *uic!e)change of information without misunderstandings$

 

S Our sales sta1 and representatives possess a high level of sales andmar!eting s!ills

 

NJ Our company employs highly innovative mar!eting strategies

NN 5ll our people have friendly attitudes and do everything possible to pleaseour customers$

 

N ;e o1er an e1ective coop program to support the advertising e1orts of ourdealers$

 

NP ;e have well dened standards for customer service$

N] ;e have regular sales meetings to discuss performance" set targets anddevelop new strategies$

 

NI ;e have e1ective systems and programs in place to support the introductionand launch of new products$

 

N Our showrooms" oces and other facilities open to the public are clean"orderly and pleasing to the eye$  

NQ Our product strategy emphasi#es those lines on which we are able to achievea dominant position in our mar!etplace$

 

N^ +very member of our sales sta1 possesses a high level of technical!nowledge about our product lines$

NS Our service technicians possess a high level of technical !nowledge and s!ill$

J Our technical sta1 in service do every :ob right the rst time$

N ;e are continuously integrating all commercially.relevant" emergingtechnologies related to our business$

 

Our customers are fully satised with the *uality of the products we produce$P ;e deliver our products and services faster than the competition$

] ;e maintain an accurate inventory system to assure the *uic! supply ofproduct to our dealers$

 

I ;e are highly creative and innovative in improving and developing newproducts and services$

 

The company utili#es the most advanced technologies to support easy andregular communication with our customers$

 

Q ;e e1ectively use computers to improve the speed and eciency of all

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aspects of our business$

^ Our product strategy e1ective di1erentiates us from the competition in themar!et place$

 

S ;e have a core team in place capable of e1ectively managing all aspects ofour business$

 

PJ The company is structured so as to minimi#e duplication of wor! andma)imi#e eciency$

 

PN 3ecisions are ta!en and e)ecuted promptly$

P 5ll operations of the company are carefully planned in advance and closelytrac!ed during implementation$

 

PP 5ll departments of the company are well.coordinated" so that information andwor! Kow smoothly bac! and forth between departments$

 

P] There are standard written operating procedures for all routine recurringactivities$

PI 9outine operations" pro:ects and paperwor! are completed on schedule$

P Our managers delegate routine wor! so they can spend their time on !eyissues to improve the performance of the company$

 

PQ 3ecision.ma!ing is decentrali#ed throughout our organi#ation" so thatdecisions are ta!en by the lowest level employee competent to do so$

 

P^ 9ecurring problems are dealt with by introducing new systems or modifyinge)isting ones$

 

PS 5ll les" cabinets" oces" storage facilities and warehouses are maintained ina clean and orderly fashion$

 

]J -eetings are carried out in an e1ective and productive manner$

]N ;hen something goes wrong it is easy to determine who is responsible andaccountable$

 

] Our recruitment procedures enable us to e1ectively identify" evaluate andchec! references on potential new employees$

 

]P ;e are highly successful in recruiting people with the right *ualications"s!ills and personality to wor! e1ectively in our business$

 

]] ;e have an e1ective orientation and training program in place to bring newemployees up to high levels of performance as *uic!ly as possible$

 

]I ;e have an e1ective training program in place to continuously raise the s!illsof our sales people$

] ;e have an e1ective training program in place to continuously improve themanagerial" organi#ation and interpersonal s!ills of all managers in thecompany$

 

]Q 5ll our people wor! together harmoniously as a team without conKicts$

]^ The pay scales and benets o1ered by our company are sucient to attractand retain competent people$

 

]S ;e have performance based incentives in place that e1ectively motivate ourmanagers and sta1 to strive for high performance$

 

IJ Our employees feel a high level of enthusiasm and :ob satisfaction$

IN ;e actively encourage the participation and initiative of our people to

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improve the way we carry out all aspects of our business$

I 5ll of our employees receive regular :ob performance appraisals to help themimprove their performance$

 

IP ;e give social recognition and personal attention to employees that do agood :ob$

I] The company encourages and supports the on.going education of all of itsemployees

 

II Our managers have a high level of organi#ational and managerial s!ills$

I Aeople within the company are self disciplined in their wor!$

IQ Our accounting system enables us to trac! all categories of recurringe)penses and compare them to past levels and industry norms$

 

I^ ;e pay our bills on time$

IS Our receivables come in and are collected on time$

J Our inventory system enables us to accurately account for all products andaccessories without discrepancies$

 

N ;e have a detailed budget for planning and pro:ecting e)penditures$

Our accounting systems are updated daily and maintained up.to.date$

P ;e utili#e all possible means to help our customers nance their needs in acost e1ective manner$

 

] Our company is highly successful in evaluating credit ris!s and minimi#ingbad debts$

 

I ;e systematically control inventory levels to ma)imi#e turns$

5ll our people consciously strive to minimi#e costs and eliminate waste of alldescriptions$

 

Q 5ll purchases are routed through a central department to ensure we buy atthe best prices$

 

^ The people in our accounting department posses all the !nowledge and s!illsre*uired to carry out their responsibilities e1ectively$

 

S ;e are aware of the enormous untapped potentials for the growth of thebusiness$

 

QJ ;e have the energy need to grow the business$

QN ;e are committed and enthusiastic about growing the company$

Q Aeople in the company are enthusiastic and hard wor!ing$

QP Our employees feel a minimum of fatigue and burnout on the :ob$

Q] Ahysical activities in the company are *uic! and bris!$

QI 0resh ideas are continuously being generated and encouraged$

Q There is a culture of positive thin!ing and a 4can do4 attitude throughout thecompany$

 

QQ +veryone in the company understands our mission and future direction$

Q^ Our company has clear goals and plans for its long term growth which areunderstood and endorsed by our managers and employees$

 

QS ;e have the right amount of production capacity in our plant and machinery$

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^J ;e are getting the right *uality of production from our plant and machinery$

^N The condition of our machinery is up to the :ob$

^ Our production sta1 have the right amount of technical !nowledge$

^P Our production sta1 have the necessary s!ills to do their :ob$

^] There is great innovation in research and development$^I There is great innovation in our products/services$

^ The product development cycle of our products/services is fast enough tomeet the needs of the mar!et$

 

^Q There is an e)cellent match between the technology of our products/servicesand the needs of the mar!et$

 

^^ Our nancial systems" such as e)penditure control" credit management" costaccounting" and budgeting" are streamlined" ecient" and responsive$

 

^S There is clear direction of the goals and ob:ectives coming from topmanagement$

 

SJ The structure of our company %e$g$ divisions" departments" processes" teams"etc$& is right for the direction our company is moving in$

 

SN The activities of the company are highly organi#ed and clearly dened$

S _ob positions in the company are highly organi#ed" in terms of people doingthe right tas!s" levels of responsibility" and clarity of authority$

 

SP ystem in the company operate smoothly and eciently$

S] The s!ill needs of people are constantly being evaluated$

SI Aeople are getting the training they need to gain needed s!ills$

S There is e)cellent communication among people in our company$

SQ There is e)cellent teamwor! and cooperation among people in our company$

S^ The *uality of our products and services is high$

SS Our company is fully systemati#ed$ The activities and systems in ourcompany are fully organi#ed and implemented$

 

NJJ The productivity of manufacturing is among the highest in the industry$

NJN The productivity %i$e$ capacity utili#ation& of our e*uipment is among thehighest in the industry$

 

NJ Top management is fully aware of the importance of technology and iscontinuously upgrading the facilities and e*uipment$

 

NJP Our engineering/design group is highly creative and innovative in improving

and developing new products/services and new methods of manufacturing$

 

NJ] ;e have a procurement and inventory system that ensures the proper supplyof tools and materials re*uired for the wor!$

 

NJI ;e utili#e a preventative maintenance program that minimi#es brea!downs$

NJ Aroduction operations are well coordinated with our sales and customerservice sta1$

 

NJQ ;e are constantly trying to reduce the production costs of our products andservices$

 

NJ^ 5 high level of cleanliness is maintained on the shop Koor and on all

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e*uipment$

NJS +veryone of on our sta1 has been through basic training in *uality controlprocedures and is familiar with the company(s *uality standards$

 

NNJ There is good coordination between the various activities" functioning withinthe company$

 

NNN 5ll activities in the company have been systemati#ed to insure that they aree1ectively carried out$

 

NN ;e have a clear and e1ective mar!eting plan$

NNP ;e have a creative mar!eting plan$

NN] ;e have the !nowledge and s!ills needed to create an e1ective mar!etingplan$

 

NNI ;e are aware of the economic" social" governmental" international" andindustry forces a1ecting the mar!et$

 

NN Top management has e)cellent attitudes toward" relations with" and interestin the sta1$

 

NNQ There is harmony between members of the sta1$

NN^ There is plenty of scope given for individual initiative" enterprise" andcreativity$

 

NNS There is fair compensation in terms of salary scale" employee benets" bonusand prot sharing" etc$

 

NJ +ach employee(s talents are fully utili#ed$

NN +ach employee is given the right amount of responsibility in their :ob$

N ;e have regular sta1 meetings to discuss new employees" new products andservices" new procedures" and get employee feedbac!$

 

NP ;e have solid cash Kow$N] The company has a clear perception of its mission and central purpose$

NI The company has up.to.date plans for sales" mar!eting" products 6 services"human resources" organi#ation" and budget$

 

N The company strives to achieve high company values" which are endorsed byothers" and are implemented in daily activities$

 

NQ Our people feel closely identied with the interests of the company and areeager for its growth$

 

N^ Aeople e)press a cooperative attitude throughout the company" andappreciate$ There is an appreciation of each otherRs point of view$

 

NS Aeople in the company always want to improve their performance" and ta!epride in doing the best :ob possible$

 

3#O07SA07 B5S27SS 7$A05A"O2%top&

 

N ;e are constantly ta!ing fresh initiatives to contact all potential customers forour products in our mar!etplace$

 

Our mar!eting strategy e1ectively di1erentiates us in the eyes of thecustomer$

 

P ;e have an e1ective sales and mar!eting strategy to tap the most growing

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 N.NJ

mar!ets$

] Our mar!eting materials e1ectively promote our products$

I ;e are ta!ing e1ective measures to improve our closing ratio on customersales$

 

;e e1ectively utili#e mailings to attract new customers$

Q Our customers are e)tremely pleased by the *uality and speed of servicewhich they receive from us$

 

^ Our literature is" attractive" and fre*uently varied" ma!ing it easy forcustomers to identify the features and price of every product$

 

S ;e utili#e e1ective systems to follow.up on every sale" obtain customerreferrals and assess customer satisfaction$

 

NJ ;e systematically monitor the impact of ads and promotions to evaluate theire1ectiveness$

 

NN Our mar!eting plan provides for an appropriate level and blend of print andsales contact to all potential customers in our mar!et area$

 

N The information that we give our customers is timely" accurate andappropriate to satisfy their level of needs$

 

NP ;e e1ectively complement our normal sales and mar!eting e1orts withe1orts to reach a greater number and broader range of customers$

 

N] +very member of our sales sta1 !nows how to listen to customers" win theircondence" and ma!e them feel happy about the products/services we o1er$

 

NI 5ll our sales people are alert" energetic and enthusiastic in the interactionswith customers$

 

N Our sales people have clear sales targets that e1ectively motivate them toe)ceed past levels of performance$

 

NQ ales managers fre*uently monitor and review individual performance witheach sales person and identify ways to improve their performance$

 

N^ 5ll our sales people are highly s!illed in *ualifying customers and closingsales$

 

NS ;e have clear standards for customer service which are !nown and followedby all personnel$

 

J ;e strive to ma!e the sales e)perience entertaining" en:oyable and delightfulfor every customer$

 

N ;e have a clear and in.depth understanding of the trends e1ecting consumerdemand" buying habits" and distribution in our industry$

 

Our literature and the conduct of our sales sta1 are appealing to youth andwomen$

 

P ;e maintain an appropriate blend of mid and high end products to meet theneeds of our customers$

 

] ;e eagerly and enthusiastically study new technologies in search of newbusiness opportunities$

 

I Our product strategy e1ectively di1erentiates us from the competition in ourmar!etplace$

 

Our product strategy avoids unnecessary duplication of product lines$

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 N.NJ

Q ;e maintain an appropriate balance of inventory in each product category tomatch our actual sales in that category$

^ Our product line integrates high margin product categories$

S ;e continuously review the products we stoc! to add new faster movingitems and reduce investment in slower moving ones$

 

PJ +very member of our sales sta1 possesses a high level of technical!nowledge about our product lines$

PN Our sales people have the !nowledge and s!ill to demonstrate the productsthey sell$

 

P ;e are entrepreneurial pioneers in mar!eting new technologies$

PP ;e e1ectively utili#e computers to improve the speed and eciency of allaspects of our operations$

 

P] There is good communication and coordination between the sales force"customer service" warehouse" purchasing and advertising departments$

 

PI ;e !now e)actly what products we have in stoc! and on order at all times

and this information is readily available to those sta1 who need it$

 

P ;e have e1ective systems to monitor the satisfaction of our customers$

PQ ;hen customers in*uire about the status of deliveries" we are able toimmediately retrieve the information and reply$

 

P^ ;e have the company structure and systems in place to provide coste1ective" high *uality" timely service for our products and services$

 

PS ;e have a core management team in place capable of e1ectively managingall aspects of our business$

 

]J ;e e1ectively delegate responsibilities to people throughout the organi#ationand closely monitor their performance$

 

]N ;e assign clear responsibilities and levels of authority to people throughoutthe organi#ation$

 

] There are standard written operating procedures for all routine and recurringactivities$

 

]P There is continuous planning going on in the company$

]] The planning in the company is of the highest order$

]I The planning process ta!es into consideration the input of people at all levelsof the company$

 

] 5ll le cabinets" oces" storage facilities" and warehouses are maintained in aclean and orderly fashion$

 

]Q ales management provides strong" motivating leadership and e1ectiveorgani#ational discipline$

 

]^ 9ecurring problems are dealt with by introducing new systems or byimproving e)isting ones$

 

]S ;e consciously recruit people with high energy levels$

IJ Our recruitment systems and procedures enable us to e1ectively identify andevaluate potential new employees$

 

IN ;e are highly successful in recruiting people with the right *ualications"s!ills and personality to wor! e1ectively in our business$

 

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 N.NJ

I ;e have an e1ective orientation and training program in place to bring newemployees up to high levels of performance as *uic!ly as possible$

 

IP ;e have an e1ective training program in place to continuously raise the s!illsof e)perienced sales people$

I] ;e have an e1ective training program in place to continuously improve the

managerial" organi#ation and interpersonal s!ills of all managers in thecompany$

 

II 5ll our people wor! together harmoniously as a team without conKicts$

I The pay scales and benets o1ered by our company are sucient to attractand retain competent people$

 

IQ ;e have performance based incentives in place that e1ectively motivate ourmanagers and sta1 to strive for high performance$

 

I^ Our employees feel a high level of enthusiasm and :ob satisfaction$

IS ;e actively encourage the participation and initiative of our people toimprove the way we carry out all aspects of our business$

 

J 5ll employees receive regular :ob performance appraisals to help themimprove their performance and plan for their career development$

 

N ;e give social recognition and personal attention to employees that do agood :ob$

 

;e have systems in place to capture ideas and suggestions generated at alllevels of the company" and procedures for evaluating and responding toproposals$

 

P The company encourages and supports the on.going education of all itsemployees$

 

] Our managers possess a high level of organi#ational and managerial s!ills$

I The company has a clear standard for the number of hours of training whicheach sales person should receive every year$

 

Aeople within the company are self.disciplined in their wor!$

Q Our accounting system enables us to trac! all categories of recurringe)penses and compare them to past levels and industry norms$

 

^ ;e pay our bills on time$

S ;e collect receivables on time$

QJ Our inventory system enables us to accurately account for all productswithout discrepancies$

 

QN ;e have a detailed budget for pro:ecting and controlling e)penditures$

Q Our accounting systems are updated daily and maintained up.to.date$

QP ;e utili#e all possible sources of capital from ban!s" investors" supplier credit"etc$

 

Q] ;e utili#e all possible means to help our customers nance their needs in acost e1ective manner$

 

QI ;e carefully control e)penditures to minimi#e costs and eliminate waste ofany description$

 

Q ;e systematically control inventory levels to ma)imi#e turns$

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 N.NJ

QQ ;e maintain active and close relations with our ban!ers$

Q^ Our pricing strategy enables us to maintain high margins on e)clusive linesand be competitively priced on non.e)clusive brands$

 

QS 5ll purchases of goods/services are routed through a central purchasingdepartment to ensure we buy at the best prices$

 

^J Our company is highly successful in evaluating credit ris!s and minimi#ingbad debts$

 

^N 8n evaluating product lines we ta!e into account the total annual gross marginon each line %gross margin ) turns&$

 

^ Our nancial people possess all the !nowledge and s!ills re*uired to carry outtheir responsibilities e1ectively$

 

^P ;e carefully manage our cash utili#ation to maintain sucient li*uidity and toinvest surplus cash to ma)imi#e returns$

 

^] ;e are aware of enormous untapped potentials for the growth of thebusiness$

 

^I ;e have the energy needed to grow the company$

^ ;e are committed and enthusiastic about growing the company$

^Q Aeople in the company are energetic and hard wor!ing$

^^ Customers are attracted by the energy they feel from us$

^S Our employees feel a minimum of fatigue and burnout on the :ob$

SJ Ahysical activities at the company are *uic! and bris!$

SN 0resh ideas are continuously being generated and encouraged$

S There is a culture of positive thin!ing and a 4can do4 attitude throughout thecompany$

 

SP +veryone in the company understands our mission and future direction$

S] Our company has clear goals and plans for its long term growth which areunderstood and endorsed by our managers and employees$

 

SI ;e have regular sales meetings to discuss performance" set targets anddevelop new strategies$

 

S Our systems for communication with customers provide for smooth and *uic!e)change of information without misunderstandings$

 

SQ ;e have e1ective systems and programs in place to support the introductionand launch of new products$

 

S^ Our product strategy emphasi#es those lines on which we are able to achieve

a dominant position in our mar!etplace$

 

SS Aurchasing operates in a smooth and timely manner$

NJJ The products we order from our suppliers arrive in a smooth and timelymanner$

 

NJN ;e always able to wor! out the best pricing from our suppliers$

NJ There is clear direction of the goals and ob:ectives coming from topmanagement$

 

NJP The structure of our company %e$g$ divisions" departments" processes" teams"etc$& is right for the direction the company is moving in$

 

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 N.NJ

NJ] The activities of the company are highly organi#ed and systemati#ed" withlittle waste in time" e1ort" money" and materials$

 

NJI _ob positions in the company are highly organi#ed" in terms of people doingthe right tas!s" responsibility" and clarity of authority$

 

NJ ystems in the company operate smoothly and eciently$

NJQ The s!ill and !nowledge of people are constantly being evaluated andupgraded$

 

NJ^ Aeople are getting the training they need$

NJS There is e)cellent communication among people in our company$

NNJ There is e)cellent teamwor! and cooperation among people in our company$

NNN The *uality of the products and services we sell is very high$

NN Company activities are systemati#ed$

NNP There is good coordination and integration between the various activities"systems" and functioning within the company$

 

NN] 5ll activities have been systemati#ed to insure that they are e1ectivelycarried out$

 

NNI ;e have a clear and e1ective mar!eting plan$

NN ;e have a creative mar!eting plan$

NNQ ;e have all of the !nowledge needed to have an e1ective mar!eting plan$

NN^ ;e are aware of the economic" social" governmental" international" andindustry forces a1ecting the mar!et$

 

NNS Top management has e)cellent attitudes toward" relations with" and interestin the sta1$

 

NJ There is harmony between members of the sta1$

NN There is plenty of scope given for individual initiative" enterprise" andcreativity$

 

N There is fair compensation in terms of salary scale" employee benets" bonusand prot sharing" etc$

 

NP +ach employee(s talents are fully utili#ed$

N] +ach employee is given the right amount of responsibility in their :ob$

NI ;e have regular sta1 meetings to discuss new employees" new products andservices" new procedures" and get employee feedbac!$

 

N ;e have solid cash Kow$

NQ The company has a clear perception of its mission and central purpose$N^ The company has up.to.date plans for sales" mar!eting" products 6 services"

human resources" organi#ation" and budget$ 

NS The company strives to achieve high company values" which are endorsed byothers" and are implemented in daily activities$

 

NPJ Our people feel closely identied with the interests of the company and areeager for its growth$

 

NPN Aeople e)press a cooperative attitude throughout the company" andappreciate$ There is an appreciation of each otherRs point of view$

 

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 N.NJ

NP Aeople in the company always want to improve their performance" and ta!epride in doing the best :ob possible$

 

S7)$7 B5S27SS 7$A05A"O2%top&

 

N ;e are constantly ta!ing fresh initiatives to contact all potential

clients/customers for our products and services in our mar!etplace$

 

Our mar!eting strategy e1ectively di1erentiates us in the eyes of theclient/customer$

 

P ;e have an e1ective sales and mar!eting strategy to tap the most growingmar!ets$

 

] Our literature and promotional materials are designed to e1ectively promoteour products and services$

 

I ;e e1ectively utili#e mailings" advertising" and other forms of mar!eting toattract new clients/customers$

 

Our clients/customers are e)tremely pleased by the *uality and speed of

service which they receive from us$

 

Q ;e have e1ective methods and systems to follow.up on everypro:ect/case/:ob" assess client/customer satisfaction" and obtainclient/customer referrals

 

^ ;e systematically monitor the impact of ads and promotions on sales toevaluate their e1ectiveness$

 

S The information that we give our clients/customers is timely" accurate andappropriate to satisfy their level of needs$

 

NJ ;e !now e)actly who the target mar!et for our products and services are is$

NN ;e have an e)cellent networ! of contacts who refer us business$

N ;e !now the best way to mar!et our products and services$NP ;e have the perfect *uantity and mi) of clients/customers for our products

and services$ 

N] ;e continuously and closely monitor the activity level of ourclients/customers" distinguishing between those that are active and inactive"and those that have short term and long term wor! potential$

 

NI +very member of our sales sta1 !nows how to listen to clients/customers" wintheir condence" and ma!e them feel happy about the products and serviceswe o1er$

 

N 5ll our sales people are alert" energetic and enthusiastic in the interactions

with clients/customers$

 

NQ Our sales people have clear sales targets that e1ectively motivate them toe)ceed past levels of performance$

 

N^ ales managers fre*uently monitor and review individual performance witheach sales person and identify ways to improve their performance$

 

NS 5ll our sales people are highly s!illed in *ualifying clients/customers andclosing sales$

 

J ;e have clear standards for customer service which are !nown and followedby all personnel$

 

N ;e strive to ma!e the sales e)perience entertaining" en:oyable and delightful

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 N.NJ

for every client/customer$

;e have a clear and in.depth understanding of the trends e1ecting demandin our professional area$

 

P ;e maintain an appropriate blend of products and services to meet the needsof our clients/customers$

 

] ;e eagerly and enthusiastically study new technologies in search of newbusiness opportunities$

 

I Our product and services strategy e1ectively di1erentiates us from thecompetition in our mar!etplace$

 

+very member of our sales sta1 possesses a high level of technical!nowledge about our product and services$

Q ;e maintain continuous feedbac! from the client/customer on how we aredoing on the pro:ect/case/:ob" and respond in !ind$

 

^ ;e e)cel at understanding the needs of our clients/customers$

S ;e e)cel at providing e1ective solutions for the needs of our

clients/customers$

 

PJ ;e are always able to focus on the issues that the client/customer deemsmost important" rather than getting side.trac!ed by our own interests orlesser issues$

 

PN ;e are entrepreneurial pioneers in mar!eting new products and services$

P ;e e1ectively utili#e computers to improve the speed and eciency of allaspects of our operations$

 

PP There is good communication and coordination between the sales force andthose performing the service$

P] ;e !now e)actly what products and services we are o1ering and this

information is readily available to those sta1 who need it$

 

PI ;e have e1ective systems to monitor the satisfaction of ourclients/customers$

 

P ;hen clients/customers in*uire about the status of our products and services"we are able to immediately retrieve the information and reply$

 

PQ ;e have the management structure and systems in place to provide coste1ective" high *uality" timely products and services$

 

P^ ;e have a core team in place capable of e1ectively managing all aspects ofour business$

 

PS ;e e1ectively delegate responsibilities to people throughout the organi#ation

and closely monitor their performance$

 

]J ;e assign clear responsibilities and levels of authority to people throughoutthe organi#ation$

 

]N There are standard written operating procedures for all routine recurringactivities$

] 5ll activities of the company are carefully planned in advance and closelymonitored during implementation$

 

]P 9outine operations" such as handling paperwor! are completed on schedule$

]] 3ecisions are ta!en and e)ecuted promptly$

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 N.NJ

]I 5ll le cabinets" oces" storage facilities" etc$ are maintained in a clean andorderly fashion$

 

] 9ecurring problems are dealt with by introducing new systems or byimproving e)isting ones$

 

]Q ;e always complete each pro:ect/case/:ob in a manner completely

satisfactory to the client/customer$

 

]^ ;e always complete the wor! for our clients/customers in a timely manner$

]S ;e have the most e1ective legal structure for our type of business$

IJ ;hen we underta!e a pro:ect/case/:ob we are clear about the time andresources re*uired$

 

IN On any pro:ect/case/:ob we !now if we are on or o1 schedule$

I On any pro:ect/case/:ob we understand which are the critical elements fromthe client/customers point of view$

 

IP ;e consciously recruit people with high energy levels$

I] Our recruitment procedures enable us to e1ectively identify and evaluatepotential new employees$

 

II ;e are highly successful in recruiting people with the right *ualications"s!ills and personality to wor! e1ectively in our professional area$

 

I ;e have an e1ective orientation and training program in place to bring newemployees up to high levels of performance as *uic!ly as possible$

 

IQ ;e have an e1ective training program in place to continuously raise the s!illsof our people$

I^ ;e have an e1ective training program in place to continuously improve themanagerial" organi#ation$ and interpersonal s!ills of all managers in thecompany$

 

IS 5ll our people wor! together harmoniously as a team without conKicts$

J The pay scales and benets o1ered by our company are sucient to attractand retain competent people$

 

N ;e have performance based incentives in place that e1ectively motivate ourmanagers and sta1 to strive for high performance$

 

Our employees feel a high level of enthusiasm and :ob satisfaction$

P ;e actively encourage the participation and initiative of our people toimprove the way we carry out all aspects of our wor!$

 

] 5ll employees receive regular :ob performance appraisals to help themimprove their performance and plan for their career development$

 

I ;e give social recognition and personal attention to employees that do agood :ob$

 

;e have systems in place to capture ideas and suggestions generated at alllevels of the company and procedures for evaluating and responding toproposals$

 

Q The company encourages and supports the on.going education of all itsemployees$

 

^ Our managers possess a high level of organi#ational and managerial s!ills$

S The company has a clear standard for the number of hours of training which

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 N.NJ

each sales person should receive every year$

QJ Aeople within the company are self.disciplined in their wor!$

QN Our accounting system enables us to trac! all categories of recurringe)penses and compare them to past levels and industry norms$

 

Q ;e pay our bills on time$

QP ;e collect receivables on time$

Q] Our inventory system enables us to accurately account for all products andservices without discrepancies$

 

QI ;e have a detailed budget for pro:ecting and controlling e)penditures$

Q Our accounting systems are updated daily and maintained up.to.date$

QQ ;e utili#e all possible sources of capital from ban!s" investors" supplier credit"etc$

 

Q^ ;e carefully control e)penditures to minimi#e costs and eliminate waste ofany description$

 

QS ;e systematically control inventory levels to ma)imi#e turns$^J Our pro:ect/case/:ob costing/estimating methods and systems accurately

reKects the actual cost needed to complete each pro:ect/case/:ob$ 

^N ;e maintain active and close relations with our ban!ers$

^ Our company is highly successful in evaluating credit ris!s and minimi#ingbad debts$

 

^P 8n evaluating products and services to purchase/utili#e we always ta!e intoaccount the costs %to ma)imi#e protability& of the items$

 

^] Our nancial people possess all the !nowledge and s!ills re*uired to carry outtheir responsibilities e1ectively$

 

^I ;e carefully manage our cash utili#ation to maintain sucient li*uidity and toinvest in the future of the business$

 

^ ;e are aware of enormous untapped potentials for the growth of thebusiness$

 

^Q ;e have the energy needed to grow the company$

^^ ;e are committed and enthusiastic about growing the company$

^S Aeople in the company are energetic and hard wor!ing$

SJ Clients/customers are attracted by the energy they feel from our people$

SN Our employees feel a minimum of fatigue and burnout on the :ob$

S Ahysical activities at the company are *uic! and bris!$SP 0resh ideas are continuously being generated and encouraged$

S] There is a culture of positive thin!ing and a 4can do4 attitude throughout thecompany$

 

SI +veryone in the company understands our mission and future direction$

S Our company has clear goals and plans for its long term growth which areunderstood and endorsed by our managers and employees$

 

SQ ;e are able to di1erentiate between each pro:ect(s/case(s/:ob(s anticipatedcost vs$ its actual costs$

 

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 N.NJ

S^ Our billing system is clear" streamlined" and !ept up to date$

SS Our fee structure is the most e1ective for our type of products and servicesand our types of clients/customers$

 

NJJ ;e are constantly developing and providing products and services that are ata higher fee or are at a more protable level than what we have o1ered in the

past$

 

NJN ;e have all of the necessary s!illed people to e1ectively carry out our wor!$

NJ +veryone is doing the wor! they should be doing$

NJP There is e)cellent communication among our sta1$

NJ] There is e)cellent communication between our sta1 and ourclients/customers$

 

NJI ;e have made a real e1ort to mar!et to potential clients/customers$

NJ ;e are continuously underta!ing fresh initiatives to develop new mar!etstrategies" and then follow through on our plans$

 

NJQ There is clear direction of company goals and ob:ectives coming from topmanagement$

 

NJ^ The structure of our company %e$g$ divisions" departments" processes" teams"etc$& is right for our company$

 

NJS The activities of the company are highly organi#ed and clearly dened$

NNJ _ob positions in the company are highly organi#ed" in terms of people doingthe right tas!s" responsibility" and clarity of authority$

 

NNN ystems in the company operate smoothly and eciently$

NN The s!ill needs of people are constantly being evaluated$

NNP Aeople are getting the training they need$

NN] +mployees feel there is a real future for them in the company$

NNI There is e)cellent teamwor! and cooperation among people in our company$

NN The *uality of products and services we provide is high$

NNQ Our company is fully systemati#ed$ The activities and systems in ourcompany are fully organi#ed and implemented$

 

NN^ 5 good number of our products and services are geared toward specic nicheareas that uni*uely ma!e us stand out in the mar!et$

 

NNS Our products and services distinguish themselves from the competition$

NJ Our technical people have all of the !nowledge and s!ills to create customersatisfaction$

 

NN The :ob/pro:ect/case is always performed/delivered and completed for theclient/customer on.time$

 

N +1ective" smooth running systems enable every :ob/pro:ect/case to beperformed/delivered in an e1ortless manner$

 

NP There is good coordination between the various activities" functioning withinthe company$

 

N] 5ll activities have been systemati#ed to insure that they are e1ectivelycarried out$

 

NI ;e have a clear and e1ective mar!eting plan$

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 N.NJ

N Our mar!eting plan is continuously being appraised and improved to matchthe needs of the mar!et$

 

NQ Our mar!eting plan incorporates the latest innovations and methods forreaching the client/customer$

 

N^ ;e are aware of the economic" social" governmental" international" and

industry forces a1ecting the mar!et$

 

NS Top management has e)cellent attitudes toward" relations with" and interestin the sta1$

 

NPJ There is harmony between members of the sta1$

NPN There is plenty of scope given for individual initiative" enterprise" andcreativity$

 

NP There is fair compensation in terms of salary scale" employee benets" bonusand prot sharing" etc$

 

NPP +ach employee(s talents are fully utili#ed$

NP] +ach employee is given the right amount of responsibility in their :ob$

NPI +ach employee has the freedom and authority to carry out their tas!s$

NP ;e have regular sta1 meetings to discuss new employees" new products andservices" new procedures" and get employee feedbac!$

 

NPQ Our employee wor! schedule is ma)imi#ed for eciency$

NP^ ;e have solid cash Kow$

NPS The company has a clear perception of its mission and central purpose$

N]J The company has up.to.date plans for sales" mar!eting" products 6 services"human resources" organi#ation" and budget$

 

N]N The company strives to achieve high company values" which are endorsed by

others" and are implemented in daily activities$

 

N] Our people feel closely identied with the interests of the company and areeager for its growth$

 

N]P Aeople e)press a cooperative attitude throughout the company" andappreciate$ There is an appreciation of each otherRs point of view$

 

N]] Aeople in the company always want to improve their performance" and ta!epride in doing the best :ob possible$

 

Additional nfor!ation%

• Clic! here to see an article describing a number of powerful business strategies$

• Clic! here to learn about the power of business values$

• Clic! here to see an article on the !eys to business success$

• Clic! here to see the main set of articles on business success at Growth Online$

• +)amine 3ouble 8tL strategic planning software which includes a powerful system fortrac!ing employee evaluations" including the statements you see above$

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"he Power Of Business $alues

'( )o( Posner

 The Business Center  | Growth Online Home

 

5 value is a belief" a mission" or a philosophy that is really meaningful to the company$ 5ne)ample of a business value is' 4Customer atisfaction$4 5nother e)ample of a value is 4Being+thical and Truthful$4 +very company has one or more values" whether they are consciouslyaware of it or not$ 5nother way of saying it is that a value is a statement of the company(sintention and commitment to achieve a high level of performance on a specic <,5>8T5T87+factor$

8n many recent business management boo!s and :ournals" developing" adopting" andimplementing values has been identied as perhaps the single !ey in the success of many highgrowth" high prot companies$ 5 passion for a value and its implementation into the dailyactivities of wor! was identied by many as the single !ey to their business success$

0or e)ample" -erc!" the pharmaceutical company became so successful in its eld because thecompany was so dedicated to the value of 4high *uality and purity of its drug products4$ Becauseof this perceived value" distributors felt secure carrying -erc! products" and felt condentrecommending the products to their customers$

8f we e)amine most companies" we will nd a particular value propelled it to success$ Here aresome e)amples'

.. ears(s commitment to customer trust %any product could be returned with a money bac!

guarantee from rural areas in the NSth century&.. 5pple Computer(s and its belief in the values of ease of use and service to society %5pplecreated the -acintosh computer to end people(s fear of the computer&.. -arriott(s values of systemi#ation and standardi#ation %which enabled it to seamlesslyduplicate its standard model hotel hundreds of times across the country&$

3hat a $alue onsists of ;hen dening a value for your company" it(s a good idea to try to describe it in detail$ 0ore)ample" a company may adopt the value 4Customer 3elight$4 That(s the value(s name$ Thedescription for the value could be something li!e' 4;e recogni#e that in todayRs highlycompetitive mar!et providing e)cellent service is not sucient to satisfy customers and ensure

their loyalty$ Our goal is to convert the customerRs interaction with our company into athoroughly and unforgettably en:oyable e)perience$4 ?ou are describing how the value can uplifta company in general" or your company in particular$

3hich $alues Should 3e 5seL

Here(s a list of values that we have found particularly powerful among the many companies wehave researched'

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O2"25O5S MP)O$7M72" The desire and ability of the company to develop and incorporate ways to improve itself$

5S"OM7) 170G#" The positive emotional response and :oy that the customer feels from interaction with thecompany(s people and products and services$

 The most successful businesses have discovered a formula that goes beyond product andservice$ Their business is providing delight to their customers by understanding their specicpersonal interests" anticipating their needs" e)ceeding their e)pectations" and ma!ing everymoment and aspect of the relationship a pleasant .. or better yet" an e)hilarating .. e)perience$%Clic! here for more info$&

17$70OP2G P7OP07 The desire and ability of the company to improve the lot of the employees wor!ing for it$

Businesses are most successful when the leaders are not merely concerned with their interests%sales" prots" success&" but with the concerns of the customers" and even more so to their own

employees$ Total concern for employees brings the business to a state of unity" which can attractinnite accomplishment$ %Clic! here for more info$&

22O$A"O2 The desire and ability of the company to venture into new" brea!through areas of opportunity$

MANM5M 5"0A"O2 OF )7SO5)7S. The desire and ability of the company to improve its performance by full utili#ation of its currentresources$

OMM"M72" "O SO7"/  The commitment of the company to focus on the social needs and aspirations of the society$

 Their greatest growth occurs at moments when companies align the development of theseinternal engines with the e)plosive emergence of new forces in society$ Companies that canattune their business strategies to reKect the evolutionary changes of society in several or all oftheir growth engines %mar!et" products and services organi#ation" people" and nance& catch thegrowing swell of the wave of social advancement$ By synchroni#ing multiple waves of thisenergy" they are catapulted forward and upward to levels ten times or more their previousposition$

%Clic! here for more info$&

;e have also found the following values to be of great importance to a company'

Communications" Cooperation %Teamwor!&" tandardi#ation" ystemi#ation" Coordination 68ntegration" Timeliness" Aunctuality" 9espect 0or The 8ndividual" responsiveness" and8ntegrity/Honesty$

For a !ore co!plete list of 'usiness values+ including a description of each+ click here,

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!ple!enting+ nstitutionalizing $alues7alues are only as good as they are implemented into the company 5T 5>> >+7+>$ _ust todescribe a value in a mission statement or values statement is useless unless it is pushed downinto and implemented at all levels of the company$ 5 value is thus institutionali#ed when itsaturates all aspects o the business when it permeates all aspects of the company" eventuallywithout encouragement or enforcement and when it systematically operates on its own throughall activities and :ob positions$ ;hen this is done" the value has an enormous potential toenergi#e the company" which leads to dramatically increased revenues and prots for the rm$5nything less than the full saturation of values at all appropriate levels of the company will notenable the value to bring the desired positive results$

 To fully implement and thus institutionali#e a value in a company the following steps need to alloccur'

N$ S707"O2 .. Choose the values that you are interesting in fully implementing in thecompany$

$ OMM"M72" .. There needs to be a full commitment to implement the chosen values$enior and middle management" and other employees need to fully commit to those

values commit to improving performance on those values$

P$ S"A21A)1S .. 5 set of standards for each activity in the company needs to beimplemented for each value$

]$ S")5"5)7 .. The company needs to have the right structure %of :ob positions" divisions"departments" etc$& to implement the values$

I$  OBS+ A"$"7S & S/S"7MS .. The company must have clearly dened :ob positions"activities" and streamlined systems to facilitate to implement the values$ 7alues need tobe incorporated into every :ob position" activity" every system$ tandard operatingprocedures and even individual :ob position tas!s need to be lin!ed to these values$

$ 7MP0O/77 )7SPO2SB0"/ .. The responsibility of each person to implement eachvalue must be clearly dened and understood %e$g$ in their :ob orientation" in their :obdescriptions" from their manager" etc$&$

Q$ S;00S .. +veryone must have the s!ills to achieve high performance on the values$+veryone must have the s!ills they need to fulll their responsibilities for the value$ 8fnecessary" additionall training should be implemented to upgrade the s!ills for valueimplementation$

For a full e:planation of how to go through each of these steps to full( i!ple!ent+ i,e,institutionalize one or !ore values+ click here,

0evels of $alue !ple!entation There are actually three levels of success that we can measure value implementation$ The rst isthe acceptance of the values amongst management with the push of upper management$ Thesecond is the acceptance of the values amongst management even without the pressure of topmanagement$ The third is when each manager believes in the values of the company andaccepts it as their very own$ ;hile the rst stage can happen fairly rapidly" the second and thirdstages ta!e a long time to develop" and indicate a mature company that can grow at veryaccelerated levels$

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E,A(UA!$NG YOUR COMPANY-S .US$NESS ,A(UES

.;hich values does your company believe in %ee full list of values$&

.;hich values is the company wea! in" and should probably adopt in the future

.How are you going to adopt these values throughout the company 5re you really committed toadopting them ;ho will be in charge of adopting them

.The ultimate power of values is the ability to e)press it in every detail and act  that the companyperforms$ How can you apply the values you are currently implementing or wish to implement toevery activity" system" standard operating procedure" and :ob position in the company$ Once yougure that out" develop a plan to accomplish this" and implement the plan 55AL /ou will 'etapping into the greatest secret of 'usiness successK

"o see additional insights on Business $alues fro! our knowledge 'ase+ click here,

 Additional $n)ormation

• For a !ore co!plete list of 'usiness values+ including a description of each+grouped '( t(pe of value ph(sical+ organizational+ and ps(chological.+ clickhere,

• "o see an article on how providing custo!er delight is a ke( to 'usinesssuccess+ click here,

• "o see an article on how co!!it!ent to people is the highest 'usiness value+

click here,

• "o see an article on how to tap into the e!erging needs of societ( as a greatvalue+ click here,

• Business values+ including !ost of the su'Dects addressed a'ove+ is discussed ingreater depth in the 'ooks "he $ital orporation+ and "he $ital 1ierence,

• 0or information on how individuals e)press personal values" clic! here$

• 0or a list of social %i$e$ society(s& values" clic! here$

•  To see how personal and business values e)press spiritual principles in the universe" clic!here %-icrosoft ;ord document&

 

"o see dozens of other !ini thoughts on the topic of $alues+ please click here$

"hese topics are covered%

 

3hat are $aluesL  "he Power of $aluesQ $alues and Success 

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"he Source of $alues in Our #u!an Makeup  "he Spiritual Source and Power of $alues

Other Growth Online Articles+ ontent )elated to $alues  Speci/c Personal ,alues

 

M+;L

7alues are powerful determinants of human accomplishment" progress" fulllment and evolution$

3iscover the power of values and how to apply them to elevate your life and your world

2ew nsights on Personal+ Business+ and Societ(*s $alues

;e(s to #ramatic Business Success

'( )o( Posner

 The Business Center  | Growth Online Home

 

 Though there are many factors that are !ey to creating business success" our analysis over theyears indicates that the most successful companies have followed the following principles$

Follow the Process of Acco!plish!ent;hat enables companies to ma!e giant  leaps and great  improvements in a short period of time8s there a process that can be learned that we can follow that will bring about radicallyaccelerated growth" protability" and success in a company ;e thin! there is$ 3evelop coregoals" strategies" and values at the top" see that they are fully committed to among tope)ecutives and managers" and then insure that they are communicated to and have the fullendorsement of everyone in the company$%for more on this topic" clic! here&

ore $alues8n many recent business management boo!s and :ournals" developing" adopting" andimplementing values has been identied as perhaps the single !ey in the success of many highgrowth" high prot companies$ 5 passion for a value and its implementation into the dailyactivities of wor! was identied by many as the single !ey to their business success$

8mplement your core business values in every system" activity" and operating procedure" down toevery act in the company$ +specially powerful values are Continuous 8mprovement" Customer

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3elight" 3eveloping Aeople" -a)imum ,tili#ation of 9esources" and 8nnovation$%for more on this topic" clic! here& 

Organize and S(ste!atize 7ver(thing-a!e everything spotless and orderly in the company$ 8nsure all :ob positions are well dened" allstandard operating procedures are dened" and activities are clear$ Turn every activity in thecompany into a system$ Then coordinate systems to one another$%for more on this topic" clic! here&

oordinate Organization o!ponents-a!e your organi#ation more 4dense4 by coordinating departments %or divisions" teams" andother components& with one another$ 0or each department %or other component& thin! abouthow it can be coordinated with every other  department %e$g$ 963 with ales" H9 with 963" etc$"etc$&$ Then implement the best coordination ideas$%for more on this topic" clic! here&

o!!it!ent to People

 Treat everyone in the company as family$ 3o everything you can to improve the morale" input"s!ills" energy" career" aspirations" and personal growth of every employee$%for more on this topic" clic! here&

usto!er 1elight The most successful businesses have discovered a formula that goes beyond product andservice$ Their business is providing delight to their customers by understanding their specicpersonal interests" anticipating their needs" e)ceeding their e)pectations" and ma!ing everymoment and aspect of the relationship a pleasant .. or better yet" an e)hilarating .. e)perience$

3o anything and everything possible to please the customer$

%for more on this topic" clic! here&

Awareness of Opportunities>ife is continuously throwing up new opportunities in every industry for those who have the eyesto perceive them$ 8t does not re*uire a visionary(s genius" :ust an open mind and a will to see$Mew opportunities are constantly emerging because society is continuously evolving" and therate of social development is greater today than at any prior time in recorded history$

3o everything in your power to be aware of" understand" and ta!e advantage of the opportunitiesin the mar!etplace$%for more on this topic" clic! here&

Align with Aspirations of Societ( The greatest growth occurs at moments when companies align the development of these internaengines with the e)plosive emergence of new forces in society$

,nderstand the social aspirations and energies of the society around you" and ma!e an e1ort toalign your business with those energies$%for more on this topic" clic! here&

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Personal Growth of #ighest Manage!ent .. Often the greatest limitations to a company(sgrowth is the limited capacities and character of its owners" and top ocials$ 8f they grow thepossibilities for the company are endless$%for more on this topic" clic! here&

OTH+9'

1eter!ine Strengths and 3eaknesses+)amine the strengths and wea!nesses of the company and ma!e a total commitment toovercome the most important wea!nesses$ One approach is to e)amine the strength andwea!nesses of each of the ve growth engines .. mar!et" products 6 services" organi#ation"people" and nance$

OpennessBe completely open to change" new opportunities" and new direction$ >eave dead attitudes"habits" and opinions behind$

5nfailing Success0ollow through on every valid initiative %goals" plans" etc$&$ Consider if there is a positive"

emotional attitude" and the persevering" unKagging eBort  to see that the initiative is carried out$

Overco!ing Pro'le!s Thin! of negatives as positives$ >oo! at problems as opportunities for improvement" change"growth$

A11"O2A0 2FO.To review a number of insights into business success" clic! here$

.To review additional strategies for business success for each of the ve ma:or growth engine ..

mar!et" products and services" organi#ation" people" and capital .. clic! here$

"he Process of Business Growth & 1evelop!ent

'( )o( Posner

 The Business Center  | Growth Online Home 

;hat enables companies to ta!e giant  leaps" enable great  improvement in a short period oftime 8s there a process that can be learned that we can follow that will bring about radicallyaccelerated growth" protability" and success in a company ;e thin! there is$

"he conscious concerted eort to take the co!pan( to the ne0t le1el  ofacco!plish!ent+ and then !ove it in that direction+ organize the eort+ and e:ecuteit through acts is the process of how 'usinesses !ake ver( rapid+ vast leaps in growthand develop!ent,

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5ctually all companies are undergoing this process all the time" though it is happeningunconsciously on its own" over a long period of times" with #igs and #ags along the road toaccomplishment$ By consciously  ma!ing this e1ort" we put the process in our own hands"enabling us to accelerate the growth and development of the company to levels limited only byour imagination$

>et(s then detail the steps of this process of business growth and development$

T59T8MG AO8MT/C,99+MT +M+9G? The business has saturated the current forms" levels of its e)istence with energy and isready to create new forms" move to higher levels for its e)cess" surplus energy$

• 788OM" 3+C88OM 389+CT +M+9G? 8MTO 0O9C+ 0O9 5CCO-A>8H-+MT There is a compulsion among leaders and others in the company to move it to the ne)tlevel$ Aerhaps there(s a new opportunity in society or in the industry for the company" orthe company has a general aspiration for improvement" increase sales" prots" mar!etshare" etc$ 8n other words" with e)cess energy at its current level the company is moved togo to a higher level based on e)ternal or internal opportunities or aspirations$ This in turnleads a vision of what it wishes to be or go or become" which is turned into a decision toma!e it happen$ This directional stage converts the e)cess" surplus energy into a orce foraccomplishment$

• O9G5M8W+3 0O9C+ T,9M +M+9G? 8MTO AO;+9 0O9 5CCO-A>8H-+MT The newly directed energy then has to be channeled through organi#ation that canconvert the directed energy into productive results and power $ Organi#ation determineswho will do what" when it will be done" how it will be done and in what se*uence so thatmanagementRs vision" goals" and values" are directed through potential strategies andplans of action" thus densifying" developing" formulating" e)panding the original vision"intent$

 The more the strategies" plans" and other organi#ing formulations are addresses throughcompany systems" activities" :obs" divisions" departments" et al %i$e$ the company(sstructure& the greater the power that is released for achievement at the ne)t higher level$

• +V+C,T8OM B? A+OA>+ T,9M AO;+9 8MTO 9+,>T %i$e$ Arotability" Growth" <uality&0inally" the results achieved by this directed and organi#ed force depend on the attitudesof its people" and the !nowledge and s!ills of individuals to carry out specifc acts toimplement management goals" values" strategies" and action plans$ Aerfectly carried outacts" through the !nowledge.lled and s!illed e)ecution of the company(s people is thenal trigger that propels it to the ne)t plateau of achievement and success$

Clic! icon below to see the energy Kow diagram$

Companies that have consciously followed this process have seen rapid" unprecedented levels ofgrowth and or protability$

Companies however normally s*uander and disperse most of their energy" leading to lowprotability" growth" and *uality$ Clic! icon below to see the dispersion of energy diagram$

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5nfailing Success There(s one other important point to be made$ To insure that the company(s movement to thene)t highest level is in fact accomplished" there needs to be  psychological commitment anddesire or the endeavor7 unrelenting eBort to accomplish it7 and complete7 persevering ollow

through to see that things are carried out as intended"

Often companies begin the process of moving to the ne)t level" but don(t follow through" eitherbecause of lac! of commitment" lost interest" lac! of e1ort" or the missing perseverance to see itthrough$ 8f one overcomes these limitations then one creates the conditions for unfailing successin moving to the ne)t level and unprecedented levels of accomplishment and success for thecompany$

YOUR COMPANY.8s there an overKowing of energy in the company at its current  level of accomplishment thatcould lead to a new level of growth and development" or is there a struggle to stay at its currentlevel %8f the latter" why is that the case" and what can be done to improve the situation&

.8f there is an overKowing of energy in the company at its current level of accomplishment" whatare the opportunities available in society" the mar!etplace" or the aspirations among people inthe company that would lead it the ne)t level of accomplishment 

FUR!"ER REA#$NG.To review a detailed description %with e)amples& of the process of business growth and

development clic! here$ %-895&

.To see how Chrysler followed a process of growth to turn a down and out company to ane)tremely protable one within a few years in the NSQJs and ^Js" clic! here$ %-895&

.To learn how to develop and e)ecute a strategic plan to consciously  control the process ofgrowth and development for your company" clic! here$

.The process of personal growth and social growth and development are similar to the process ofbusiness growth and development$ 8f you wish" clic! on these lin!s to see how$

.To read an interview on how we can learn to create innite accomplishment" success" and :oy for

ourselves" our businesses" for society by following growth and development processes thatmirror the process by which the universe was created from the One" clic! here$

For additional thoughts a'out the process of 'usiness growth and success+ click here,

RESOURCES

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.GuruL oftware(s 3ouble 8tL strategic planning software wor!s from this premise by ta!ing thecompany through a process of development that can the company to unprecedented levels ofprotability and success$

"he Process of Personal Growth and Acco!plish!ent

'( )o( Posner

Aersonal Growth Center | Growth Online Home

Hou can consciously ollow a process that will enable you to /uic;ly bring about your hearts#desire" Rather than wait around or lie to dictate its terms through ature#s slow course7 we caninstead consciously ta;e the inner initiative7 and attract lie to us7 ulflling our deepest desires inno time" 1n ollowing the process7 we not only accomplish what we set out to do7 but we do sothrough instances o the wondrous phenomenon o lie response" *s we direct the course o ourlives in this way7 we truly begin to see that we can move the outer lie rom within" *nd as these

e'periences multiply7 we begin to see that we can truly become the 9asters o lie7 that we arebeginning to e'perience a whole ew Iay o )iving"

, 5nderstanding the Process

, "he Process in "er!s of 7nerg(Flow

, A Practical )eal 3orld 7:a!ple of the Process

,se this section as a tool to implementyour own plan for greater achievement in

lifeL

.1ownload a -icrosoft ;ord form tocreate your own personal strategic planL

2ew

 

, 5217)S"A212G "#7 P)O7SS

Mormally when we ma!e progress in life it is because life presses on us to move forward$ 9arelyis it as a result of our own conscious choice and initiative$ Over the long course of our lives suchforced progress occurs in unpredictable ways" sometimes through happy" but often throughunhappy e)periences even catharsis$ urely this is not the most ecient way to progress in life$5nd yet that is the way the overwhelming ma:ority of us progress in life$ ;e call such inecient"unpredictable" life.meandering progress 4unconscious growth$4

On the other hand7 conscious growth is the ability to use the power of our minds to self.conceptuali#e that which we wish to become" and then follow a process that enables us to turnthat wish into great  results and achievement$ 8f we understand this process" and ardently followits methods in our lives" we can achieve at ten times the level we are now achieving and we cando it with one tenth the e1ort" and in one tenth of the time$ That is the overwhelming e!ciency  

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of following the process of growth and accomplishment" as opposed to our current  ineciency ofgrowth and progress$

 Then what does this dynamic" self.conscious process of personal growth and accomplishmentconsist of

1irection% ,ision2Mission and Goals The self.conscious process of growth and accomplishment begins with our vision of that which wewant to become or attain" that will" in e1ect" enable us to move to the ne)t highest level orplateau in our lives$ Aerhaps that vision comes from something we have learned" or fromsomething that has come into our eld of awareness or to our attention" or something that webelieve in or see the possibility of achieving$ This formulation of our vision o possibility  is thestarting point of the process$ 0or e)ample" an individual can imagine himself more prosperousand happier in life$

;e can then further develop that vision into a series of specic goals that we want to achieve$Goals are the further amplications and enhancement of that vision$

Organization% #e1elopment o) Strategies The process continues when we organize that vision" and its corresponding goals into a power  forachievement$ This is done by clarifying and amplifying our goals into smaller formulations" whichta!e the form of strategies to implement our goals and time bound action steps to carry our thestrategies$ +$g$ the individual who wanted to double his income decided to achieve this byo1ering specic new consulting services to his clientele and by learning new s!ills to support thenew services he wants to provide$ These were then the two strategies that would enable his goalto come true$ That person then developed specic time bound actions to dos to ma!e thathappen" by setting a time schedule for ac*uiring the s!ills" appointments for meeting withclients" and so forth$

!ple!entation and )esults The process of growth and accomplishment culminates in the implementation phase$ This iswhere we actually carry out the specic time bound action to dos that will enable our vision tobecome reali#ed$ 8n this stage we carry out these to dos through our greatest level of s;ill" andwith the highest and most positive attitudes we can bring to bear to the e1ort$ ;e then ma!e adetermined" persevering" and unKagging e1ort to see that all of the details of our plan arecarried out$ The result is that our original vision" its corresponding *uantitative and *ualitativegoals" and the specic strategies and action to dos are accomplished" enabling great  achievement" success" and happiness in life$

........

 This then is the process of growth and accomplishment that begins with one(s self.conception" avision" and culminates in great material results$ This process is in fact the very same process thatenables all creation to occur in life" and is also the very same process by which the universemanifest from a 3ivine reality$ 8t is a process of creation that releases the innite potential oflife$

1)7"O27ision

7Goals

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$O)GA2A"O2

3evelopment of trategies

3evelopment of Time Bound5ctions To 3os

$MP07M72"A"O2

.+)ecution of action to dos%through high s!ills" positiveattitudes and determined"

persevering unKagging e1ort&

$ G)7A" )7S50"S+ 170G#" OF

B72G

 

, "#7 P)O7SS 2 "7)MS OF 727)G/ F0O3 

=editing point@ 0rom our observation we have seen that the end product that we obtain in thisprocess is the culmination of a process of converting energy  into material" observable"measurable results$ To see how energy is converted into results in the process" let(s e)amine oneindividual(s conscious application of the process that enabled him to create greataccomplishment and success in life$

>et(s review a brief theoretical e)ample of how one person made the e1ort to move to the ne)tlevel of accomplishment by following the process described above'

Starting+ 7:cess 7nerg(9 is a software instructor and database developer who has attained a solid" if unspectacular levelof success in his profession$ He is ready to move onto the ne)t level in his career" to the ne)tlevel of success in life$

Because of this intensity of aspiration we can say that he has developed e'cess energy  at thecurrent  level of achievement in his life and is eager and ready to move to a higher level ofsuccess and prosperity$ He is determined to ma!e the change" and has decided to ta!e up thee1ort in full$ That is" his energy at the current level is spilling over" enabling the possibility of theutili#ation of that e)tra energy for a new level of accomplishment in his life$

7nerg( 1irected as Force for Acco!plish!ent0irst he considers what it is he wants to achieve . e$g$ what the opportunities are" where hewants to go" what he wants to become$ This is his vision$ His vision is that he wants to ta!e hisinstructor career to a higher level of technical training" and" correspondingly" wants to use this!nowledge to enhance his database development and programming e1orts as well$ 8n addition"he wants to become a developer of enterprise database solutions provider" charging at a ratetwice as high as his current rate$ He then turns them into a set of practical goals forachievement$ 5s a result of this aspiration for accomplishment" the e)cess energy is madeavailable for use i$e$ it is released and put into play$ ;hen he then ma!es the decision that this

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vision and the specic goals is what he would li!e to accomplish" then the energy is harnessed"directed" intensied into a orce for accomplishment$

;7/K%  The !ey here is that he really needs to want to accomplish that vision he needs tointensely want to see it come about$ That is his intention$

Force of 7nerg( Organized into Power for Acco!plish!ent

He then proceeds to organi#e the goals into a series of practical strategies to accomplish them$0or e)ample" our instructor comes up with several strategies to become a technical trainer andenterprise database develop$ 8n developing our strategies for the goal we should consider ourlevel of s!ills and !nowledge to accomplish the goal" our level of personal organi#ation" ourattitudes about securing the wor!" and other 4inner4 factors$ +$g$ To become a technical trainerone needs to as! if one really want to become one" whether one has the s!ills to become one"etc$ Then we can include that in our strategies$ %To ma!e this later self.evaluation of his inner andouter capacities to achieve the goal much easier" he reviews and considers the followingstrategies for great success in life$&

Me)t 9 begins to develop a set of specic time bound action to dos to carry out his strategies"and then carries them out with a relentless" persevering attitude$ 8n his case" he does so by

scheduling various classes and other self.training to gain the s!ills necessary for the position/s!illlevels he wants to rise to$ He also schedules to contact companies who can o1er him trainingopportunities in his new s!ills$

 This organi#ational plan of strategies and action to dos has the e1ect of further focusing hisenergies" turning his current directed force of energy into an even more intense focused  power  ofenergy for accomplishment$

7nerg( as Power )ead( to Beco!e Su'stance as Acco!plish!entHe then ma!es a vigorous" unrelenting" and persevering in his e1ort to carry out the time.boundaction to dos in his plan$ %9eminder' His intention to really want what he envisions to come about

.. i$e$ the degree of intention .. is critical$&

5 short time later" he begins to see results in the form of an une)pectedly rapid response ofo1ers of wor! from his contacts for technical training and database consulting at higher rates ofpay$ 5t that point the invisibly gathered energy that had become a power now has manifest asmaterial results" completing the energy conversion process$ The original e)cess energy wasdirected into a force" organi#ed into a power" and converted into a material reality$ 5lso" to insureon.going e)ecution of his plan" he analy#ed and evaluates his progress to insure he is on trac!"and whether he needs to ma!e certain ad:ustments .. e$g$ in his s!ills" or attitudes" or otherareas .. to insure prefect e)ecution of results$

"he Miracle of 0ife )esponse

On other interesting point in terms of results$ 5 number of o1ers that come to him seem to havenothing directly to do with his e1orts i$e$ they seem to come out of nowhere$ 8n particular" an oldfriend and associate calls out of the blue with a business opportunity in training$ Then suddenlyan old client calls with a big :ob$ 5nd yet another training company o1ers him a position" when itwasn(t even a company he had contacted$ 8n other words" he has e)perienced a number ofseemingly miraculous responses from life that seem on the surface to have no direct causalitywith what he has done" yet somehow mysteriously seems to relate to his e1ort from his side$ ;ecall this instantaneous miraculous phenomenon" where life suddenly responds out of allproportion and in no seemingly logical way 4life response$4 8t is an astounding secretphenomenon of life that he has e)perienced as a result of following the process of personalgrowth and accomplishment" of energy conversion to its completion$ ;e can perhaps call it the

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icing on the ca!e$ 5ctually it is the secret benet of following the process of creation$ Aerfectlyfollowing the process results in sudden" abundant" and miraculous positive responses from lifethat defy all of our perceptions of logic" cause" and e1ect" and space and time$ ;e are thuspropelled into the innite possibilities of life$ ;e will have ac*uired the greatest 4eciency4 oflife which gives us the greatest result with the least e1ort in the shortest period of time$

;ithin a month our instructor/programmer is doing wor! that is paying him at the rate threetimes higher than he was before$ He is also very energi#ed by the new type of wor! because it ismore interesting" absorbing" and challenging to him$ Aerhaps best of all he is lled with an evengreater energy" and he continually feels happy and :oyful$ He is e)periencing the greatest delightof e)istence$

5fter an initial positive e1ort" he notices that he has slac!ed o1 a bit" and is not fully followingthrough on his initial intent$ He notices he needs to reengage his vital/emotional will for theendeavor$ This is a critical point$ He sits *uietly and contemplates his vision and purpose in thee1ort" which reenergi#es him enabling him to commit more than ever to his plan$ ;or! pours in"opportunities come from every *uarter$ He(s bac! on trac! with more energy and :oy than ever$Over time he nds many clients" and achieves great success in his wor! and career$ 8n fact" hehas far e)ceeded his original intentions$ He has moved to the ne)t level of success andaccomplishment in life$

Aurchase 9oy(s newboo! of NIJ` shortessays on humanevolution andtransformation ..6A 2ew 3a( of

0iving,6

Assi!ilation and ntegrationOver time he begins to fully assimilate and integrate the s!ills he has ac*uired$ They are nowsecond nature to him$ +ven the need to be persevering has become second nature$ 8t hasbecome an additional physical s!ill of life for him$ ;henever he wants to ta!e his life forward heinstinctively !nows to ma!e a relentless" persevering e1ort to achieve it$ He doesn(t even thin!this he :ust does it$ Throughout the course of his life he sees that whenever he wishes to

accomplish anything his body" his being :ust has a passionate" intense will to see it come about$He follows that instinct" which enables him to improve himself in so many other facets of his life$

8n essence the higher level s!ills" higher position" higher income" and the instinct to ma!e apersevering attitude eventually became assimilated and integrated into his personality as valuesthat he believes in$ 0or e)ample" he has come to fully embody the personal values of 4continuousimprovement4 and 4hard wor!$4 Our hero has completely integrated these values into hispersonality and nature" thereby completing the cycle of the process of human growth andaccomplishment$

5t his new level of functioning he is lled with energy$ Aerhaps at some point that energy too will

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over.Kow" and he will be ready for another growth" another level of progress to even greaterlevels of success" achievement" and :oy in life$ He will continue his :ourney of personal growth"even personal evolution in life$

 The diagrams below show the process of energy Kow that ends in abundant results$ 8t beginswith 3irection" which ta!es the original energy one has" and turns it into a directed force for

accomplishment$ The direction is then Organi#ed" which turns the force into a Aower foraccomplishment$ ;hen it is implemented" the energy is turned into vast 9esults ofaccomplishment" success" and :oy" fullling the original vision and goals in spades$ 

Su!!ar( of 7nerg( Flow Process%7ision to -anifestation&

 

1etails of 7nerg( Flow Process%7ision to -anifestation and Beyond&

I7:cess staring 7nerg(J

$

1)7"O27ision/-ission

7Goals

IAspiration puts e:cess energ(

into pla(Qthe intention and decision to

i!ple!entderects the energ( into a )orce

for acco!plish!entJ

$

O)GA2A"O23evelopment of trategies

3evelopment of Time Bound

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5ctions To 3osto accomplish the strategies

Ithe force turned into afocused power

for acco!plish!entJ

$

MP07M72"A"O2+)ecution of action to dos

%through high s!ills" positiveattitudes and determined"

persevering unKagging e1ort&

G)7A" )7S50"S+ 170G#" OFB72G

Ie:ecution !oves energ( to!aterial for!ationJ

ASSM0A"O2 & 2"7G)A"O2.5ll is second nature

.5ble to improve in related areasof life

.0ull acceptance of related valuesISolid 'lock of energ( in

person 'uilt up at new level of successJ

 

A F73 S"7PS F5)"#7) 

"he Su' Processes of Self-onception+ Self-0i!itation+ and Self-A'sorption There are a number of sub processes that are always going on when underta!ing the overallprocess of growth and accomplishment$ 5mong them are the process of self.conception" self.limitation" self.concealment and absorption" and others$ +$g$ when we set our direction we areessentially conceiving that which we wish to be$ This is the process of self.conception$ Theprocess of self.limitation applies when 8 decide that 8 can(t underta!e everything in life at once to

raise my status 8 have to choose those few things that 8 can underta!e now$ 8n this way 8 amlimiting myself" not allowing a too wide and broad approach$ This focus is essentially the processof self.limitation$ 8 also self.limit myself when 8 don(t get distracted into underta!ing other things"losing the focus of my original intent$ The process of self.absorption applies when 8 focus andconcentrate on the wor! at hand" the vision" goals" and ob:ectives" bloc!ing out all otherinKuences$

8t is the power of self.limitation and self.absorption that is necessary to accomplish a great wor!$8t centrali#es all of one(s scattered interests and energies into a directed pinpointed force foraccomplishment$ 

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8f" when you set out on this :ourney %and you also shed all of your negative propensities%attitudes" habits& and negative values related to the wor!&" you will see that they will ac*uire anenergy in your imagination which will in fact be the si#e of your accomplishment later on$ ?ou willsee that life has a way of responding *uic!ly and abundantly by building a bridge between whatyou imagined in your energi#ed consciousness and what is accomplished$ 

Factors that 1eter!ines /our0evel of 7Rcienc(%

•  ?our level of !nowledge ands!ills 

•  ?our level of awareness ofwhat is possible

• ;hat you believe you arecapable of rising to

•  ?our intensity of aspiration 

•  ?our level of strength 

•  ?our level of organi#ation 

•  ?our current level of energy 

•  The *uality of your attitudes 

•  The values you believe in

8f you are decient in any of these you need to raise them to raise your level of eciency$ %Clic!on each to determine how$ ?ou can even ma!e that part of your plan$ +$g$ one of your goals couldbe to increase your level of organi#ation in life$ %Then come up with the details to ma!e thathappen in your plan$&

5tilizing Spiritual Powers in the Process;e see how we are using the power of mind to direct" organi#e" and accomplish in our lives$ Theprocess begins with our power of self.conception" gains the sanction of our emotions" organi#esthe details including those aspects of ourselves that need improvement" and then carrying out allof the details of the plan$ -ind directs" and the vital/emotional" and physical aspects of our beingfollow$ -ind directed is an evolutionary development and capacity of the human individual$

Beyond this he can also utili#e the inner and spiritual powers beyond mind proper to overcomethe limitation so time and space in this process i$e$ we can accomplish at ten and NJJ times ourgoals" in a fraction of the time" with the minimal outer e1ort" if one learns to marshal the innerspiritual forces and powers in life$ 8t is a further development of how the inner can move theouter$ -ind moving the outer is a rst e)ample of this$ -oving within to the depths of one(s beingone leans to move the outer world from within" bringing the innite into the nite" and abridgingspace and time$ ;e still follow the process outlined above" but now we have additionalinstruments to vastly e)pand the scope of the results we can achieve in life$ 

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, A P)A"A0 )7A0 3O)01 7NAMP07 OF "#7 P)O7SS

 

5se the Following nfor!ation as a "ool for /our Own Achieve!entK8f you wish you can copy the contents of the information shown below" paste it into -icrosoft

;ord %or similar&" and then develop there your own personal growth plan" lling in the tables withdata relevant to your own aspirations and needs$

Below we present one practical approach for turning an individual(s vision into a reality$ ;e ta!eone person(s vision and see how she organi#es it into a series of actions that when carried outends its great accomplishment$ Once you see understand this e)ample" you can follow the sameprocess for yourself$

8n this e)ample one individual will essentially following the process of growth andaccomplishment which begins by the release of energy that comes from an interest in an area oflife" the establishment goals that give direction to the that energy" and the e1ort at organi#ingthe goals into strategies and action to dos that turn the directed energy into a power for

accomplishment$ 

S"7P <% 1)7"O2 ?our 7ision/-ission and Goals

 

Chris _ohnson is a writer with e)pertise in the areas personal and business growth anddevelopment$ he is also a pro:ect management software developer" trainer" and consultant$ heis based in Morthern California" ,5$ he is ready to go through the process of growth and

accomplishment in this round of her life$

 To do this she will need sense something new that she wants to become$ This will release newenergy in her being$ Then she will need to give direction to that aspiration" which will turn thatnew energy into a directed force$ To direct that energy into a force she will need to develop aplan that e)presses a vision of what her aspiration is" e)press that vision as a set of goals" andthen e)press those goals in terms of practical strategies" and specic time.bound action to dosthat she will carry out$

Here is a summary of Chris(s statement of vision/mission" and goals$

hris ohnson*s 1irection%by developing a 7ision/-ission" and Goals

$SO2CMSSO2;hat 8 aspire for and wish to accomplish

8 want to earn NJJ"JJJ per annum$ This will provide me with amenitiesli!e a home" a garden" insurance" Ke)ibility of movement" travel" ability

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to do business from various locals" etc$

GOA0S The specic goals 8 have to enable this vision

• 5$ %Arimary& ;rite and publish boo! on personal growth$

• B$ Build up my 3es!top and erver training and consulting$

Su!!ar( of Process So Far8n the above process Chris(s energy has been released as a result of her aspiration to achievesomething$ That energy is turned into a force by a directed %i$e$ organi#ed& plan that e)presses ..the overall aspiration of that which she wishes to become" i$e$ the vision/mission" and the*uantitative and *ualitative goals she wishes to accomplish$

 

S"7P =% O)GA2A"O2 OF "#7 17"A0S.trategies for implementation

.5ction To 3os

A, till she needs to turn her gathered" focused energy into a power for accomplishment$ That is

brought along by further organizing her mission/values and her goals through specic strategiesto be accomplished$ %Thereafter %in tep P& she can turn them into action to dos to be carriedout$&

Jey Factors;hen developing her strategies" she considers several of the !ey factors that enable for successin accomplishing any goal" including her level of s!ills and !nowledge" her level of organi#ation"etc$ he evaluates these factors" and reali#es that she is decient in two of these factors %herlevel of s!ill and her level of personal organi#ation&" and ma!es it into a strategy to accomplishthe goal$

(ersonal ,alues Too

he also develops several strategies that reKect personal values" which can really energi#e hergoal$ he perceives that her boo! should be at a level that her readers will en:oy" will learn from"and can be used to improve their lives$ This strategy is !ey to developing a very a successfulboo! from which she can derive both great nancial and emotional benet$ %5lso see businessvalues$&

8n the table below" Chris lists out the strategies she will to carry out her goals$ 

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hris ohnson*s organization of the 1etails%N$ by 3eveloping trategies&

S")A"7G7S The strategies 8 will employ to accomplish my goals

Goals3 Strategies per Goal 

• 5$ %Arimary& ;rite and publish boo! on personal growth$o <, o!plete >rst draft '( fall of =o =, Spend TU of !( ti!e for its acco!plish!ent, =-@ hours per

da( conceptualizing+ writing+ editing,o ?, )ead one or two 'ook on writing techni4ues for non->ction, %8t

is a missing s!ill from among the !ey factors that enable success$&o @, She needs to reevaluate her priorities+ putting o certain

personal interests+ less i!portant activities and work in order toacco!plish this goal, %8t is the better organi#ation of her time ta!enfrom among the !ey factors that enable success$$&

o , #ave the 'ook reall( reVect the interests of the readerQ 'e at alevel that the( learn fro! enDo(+ and derive great 'ene>t fro! intheir lives, %This in essence e)presses various values that can reallyenergi#e the goal$&

• B$ Deep developing my 3es!top and erver training and consulting$o <, ontinue perfecting+ !arket+ and have a'undant sales in !(

Server =? training

o =, Perhaps oer onsite trainingCconsulting in Server toco!ple!ent desktop training

%8f this is a business plan" you might consider the following business strategies for accomplishingyour goal$& 

B, Mow Chris needs to turn her strategies into time.constrained action to dos" and ma!e a full"determined and persevering e1ort to carry them out$ ;hen she does so with all positiveattitudes" her vision is achieved in spades$

Below we see that Chris has added specic time bound action to dos to several of her strategies$

hris ohnson*s organization of the 1etails%$ by 3eveloping 5ction To 3os for trategies&

A"O2 "O 1OS

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 The time bound actions steps 8 will schedule to carry out the strategies

Goals7 Strategies 3 Action !o #os per Strateg& 

• 5$ %Arimary& ;rite and publish boo! on personal growth$ %Goal&o <, o!plete >rst draft '( fall of =

A"O2 "O 1OS 5se Microsoft ProDect

"rack co!pletion of parts and distri'utionof 'ook proDect do periodicall(.

7sta'lish !ilestone co!pletion dates for allparts+ and su'se4uent events

o =, Spend TU of !( ti!e for its acco!plish!ent, ?-@ hoursper da( conceptualizing+ writing+ editing,

A"O2 "O 1OS

o!!it to = hours of writing+ editing of new in!orningQ =-? hours of editing old in theafternoon

 

S"7P ?% MP07M72"A"O2Carrying Out 5ction Alan To 3os" and -onitoring and

5naly#ing Arogress to +nable Aerfect" Overwhelming 9esults

Mow Chris needs to carry out her action to dos by ma!ing a determined" persevering e1ort$ 5llher attitudes related to the pro:ect must be positive$

Once she begins to carry out the time.bund action to dos" she needs to monitor the progress shehas made$ 8ncluded in that analysis is whether she is on schedule" if there are things that arehindering her" including her own psychological state" whether the conception of what should bedone is right" whether there is the necessary level of focus" etc$ and also monitors how she hasbeen doing so far in carrying them out$ Here is a progress report on how she has implementedseveral of the action steps$$

hris ohnson*s !ple!entation%by Carrying Out 5ction To 3os 6 -onitoring Arogress&

7N75"O2C MO2"O)2G OF P)OG)7SS The carrying out of the action steps and the monitoring of progress

Goals7 Strategies 3 Action !o #os3 and Progress

• 5$ %Arimary& ;rite and publish boo! on personal growth$ %Goal&o <, o!plete >rst draft '( fall of = Strateg(.

A"O2 "O 1O 5se Microsoft ProDect

"rack co!pletion of parts and distri'ution

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of 'ook proDect do periodicall(. 7sta'lish !ilestone co!pletion dates for all

parts+ and su'se4uent events P)OG)7SS -- "akes persistence of eort over the

course of the proDecto =, Spend TU of !( ti!e for its acco!plish!ent, ?-@ hours

per da( conceptualizing+ writing+ editing, Strateg(. A"O2 "O 1O

o!!it to = hours of writing+ editing of new in!orningQ =-? hours of editing old in theafternoon

P)OG)7SS -- So far so good

 

2S5)2G 52FA02G S57SScriticalK.

9egardless of the eld or level or uni*ue circumstances" there are three essential conditions forunfailing success in any activity'

"otal co!!it!ent%  ?our decision" determination and desire to accomplish should be total andcomplete" to the point that it releases the full energies of your personality and generates anoverKowing enthusiasm to convert that determination into action$

+nergy is the basis for all accomplishment$ Human energy is released when your mind" emotionsand vital personality fully endorse and eagerly pursue the same goal$ ;here there is innerconKict or hesitation or where you act out of an understanding or accepted ideal that theemotions do not fully endorse" the release of energy will be limited and therefore the results willbe limited too$ Total commitment is based on total !nowledge and understanding of there*uirements of the act and the role of both helpful and opposing forces$

Positive opinions and attitudes% 5ll your thoughts" opinions" attitudes and motivesconcerning the activity should be fully positive$ By positiveR we mean free of all negativeelements" such as a limited or pre:udiced view of a matter" over.assertive opinions" distain forothers" self.doubt" reluctance" not ta!ing responsibility" la#iness" procrastination" holding to falsebeliefs" not listening to others" not thin!ing for one(s self" dishonesty" impatience" selshness"irritation" impatience" fear" etc$

&'ample' 5 man who wanted to increase the sales of his company utterly failed to do so" thoughhe made considerable e1ort in his attempt to penetrate the mar!et$ Then he reali#ed that hisview about the mar!et was limited that he could sell his products globally not :ust locally$ 8nessence" he gave up a limiting attitude about possibility$ 5s a result" life responded to his changeof consciousness nd within si) months his company(s sales had doubledL 

Perfect e:ecution% -a!e an e)haustive and complete physical e1ort" 5chievement in any eldre*uires an enormous investment of energy and painsta!ing physical e)ecution$ ,nfailingsuccess re*uires that the energy be full and the e)ecution perfect$ ?ou cannot achieve unfailingsuccess if your actions fall short in terms of the s!ill or e1ort or perseverance re*uired forachievement in this eld$

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F2A0 )7S50"S

5s a result of carrying out her action to dos" she has directed energy has manifested as greatresults in life far e)ceeding her original intent$ %>ife responds far in e)cess of one(s originalintention if one follows this process" and it occurs in the shortest of periods of life$& he nds thatshe has vastly improved her situation" ma!ing IJ! per annum in the rst year" and N$I- inthe second year" where :ust a few years bac! she made ]J! per year$ he has a wonderful newhome with a large garden" and she has all of he security she could ever have as!ed for$ he hasalso become a world renowned trainer in her eld$ Meedless to say her clients are also verypleased with her wor! %e$g$ her students are often contacting her letting her !now how muchtheir productivity has increased in their wor!&$ 8n addition" she now has chartered in great detailthe process that enabled her to achieve this success" and she believes she has personally madea great growth in her life$

1ownload a Microsoft 3ord for! to create (our own personal plan for i!prove!entK

N& 3ownload a form with sample data in it to see how to build a plan of personalimprovement$& 3ownload a form without data in it to build your own plan of personalimprovement from scratch$%;e recommend you download both so you see an e)ample and to build yourown plan$&

%MOT+' 5fter clic!ing above lin! %in 8nternet +)plorer&" be sure to rst select theave button to store it on your computer$ &

 A)terward Further growth3 de1elopment3 and e1olution5fter a while many of her perspectives and values change about a number of things in life" whichchanges her fundamental perspective of things in a number of areas of life$ 8t also moves her toma!e further changes in other areas$ %e$g$ she reali#es that she is often not punctual in manyfacets of her life she is not always truthful" covering up her deciencies" etc$& Over time shechanges these as well$ 5s a result Chris _ohnson is well on the road to great personal growth"development" and even evolution$

5s a result of going through this process Chris has now become a more developed and evolvedindividual$ he will now have the inner and outer propensities to ta!e her life to even greaterheights" to feel even great :oy and delight of being$$

 A FE4 S!EPS FUR!"ER

Perfecting the 3ork Once you have accomplished the vision to a lesser or greater degree write down all of the ma:oractivities involved in your wor!$ Mow write down the details of what is involved in each activity$Consider how you can perfect these activities and sub.details$ Then write up an action plan forperfection and carry it out$ ee if you do not rise to the top of your eld or to the highest level ofachievement in your designated area of interest$

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reating 05; in /our 0ife through Spirit Though you can implement your plan perfectly you still may not succeed" because there is noguarantee that life will cooperate with you$ To insure life(s cooperation" i$e create 4>uc!"4 youneed to the support of a higher power$ 0ind out more$ 

S!RA!EG$ES FOR UN#ER!A5$NG !"E PROCESS OF GRO4!" AN# ACCOMP($S"MEN! $N($FE

• 5s! yourself these *uestions .. ;hat do you really want ;hat are your priorities in life;here do you want to go ;hat do you want to accomplish 9emember it is ultimatelyyour choice to decide where you want to go$ 8f you are ready" then follow the process ofgrowth above to carry out your will for accomplishment$

• Consider how you can ta!e your life to the ne)t level of accomplishment" success" andhappiness$ Consider an opportunity" idea" s!ill" professional improvement" personal valuethat can ta!e you to the ne)t level in your life$

•  Then follow the above steps in the process of personal growth to see it through$ fromvision" goals" decision" determination" organi#ation of the details 8ncluding your limitationsrelative to the desired outcome" to the carrying out of these particulars" which ends inmanifestation of great results and :oy in life$

 For additional thoughts on the process of personal growth & acco!plish!ent+ click here$

RE(A!E# !OP$CS

• "o see a docu!ent that co!pares the process of develop!ent for societ( andfor the individual+ click here, 2ew 

• "o read an interview where the process of energ( conversion for an individual+'usiness+ and societ( are e:plained+ and even co!pared to the process '(which the universe was created+ click here,

•  The process of growth in business is also similar to the process of growth for the individual$Clic! here to nd out more$

•  The process of growth for society  is also similar to the process of growth for the individualand businesses$ Clic! here to nd out more$

•  The process of creation of the universe itself from a 3ivine ource is also similar to theprocess of growth for the individual$ Clic! here to nd out more$

•  To review another e)ample where an individual in a company ma!es the e1ort to improvehimself in a wea! area of his life by following this process" clic! here$

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• Process of Growth and Acco!plish!ent @9otherCs Service SocietyA3escribes in outline form the process by which individuals grow and accomplish in life$ 8fwe follow the process consciously it occurs *uic!ly" otherwise it ta!es a lifetime if then$ Tosee clic! here$

Business' ,tili#ing Business 7alues 

Overview+ Su!!ar(  1e>nition & Meaning  Power of $alues $alues and Mone(+ Prosperit(

;e(s to !ple!enting $alues  $alues as Spiritual Skills Miscellaneous  Speci/c ,alues

 Also See% Personal $alues  $alues in Societ(

 

Overview+ Su!!ar(%top&

 

Su!!ar( of $alues in o!pan(

•  The greatest potentials for the growth of any company are generated by a commitment tohigh corporate values$

• By values" we mean the *ualitative goals which the company strives to achieve in all itsactivities$

• 7alues release and direct energy" motivate people" generate prots and promote non.stope)pansion$

• 7alues are the !ey to energi#ing the ve growth engines of a company mar!et" products 6services" organi#ation" people" and nance$

• 7alues raise the *uality of corporate energies and elevate wor! to a higher level$

•  There are three types of values.physical" organi#ation and psychological.which di1er in thelevel and intensity of the energy they release$ %-&

5tilit( of $alues in Business%

• 7alues release energy because they motivate people$• 7alues motivate people to wor! together collectively$• 7alues are li!e ever.receding or never.ending goals$ The higher the values" the more the

energy and e1ort re*uired to achieve and sustain them$ The more you pursue them" thegreater the energy they release and put into action$

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• <uality of performance on every :ob" every activity" and every act can be accuratelyassessed in terms of values$

• Companies which rated their implementation of !ey corporate values the highest alsoreported the highest levels of revenue growth and protability in their respectiveindustries$

• 8mproving corporate performance on a single value can virtually transform the way acompany functions$

• 7alues are the most powerful way to release and harness the company(s latent" unutili#edenergies for growth$ %-&

)ede>ning the 0ost deal+ $alue After it Fades.;hen organisations fail" they move away from their original 8deals$

.Mational and international movements generally start with an idea$ 8t becomes the 8deal$ 5sdays pass" the practical dominates and the ideal goes to the bac!ground$

 To constantly renew the intellectual content of a movement is to renew its vigour$ Had =the@Congress =part of 8ndia@ dened what it meant by Arosperity =which it earlier espoused@ and howit was going to achieve it" she would not have deteriorated within thirty or forty years after

8ndependence$

5ny movement" national or international" will do well to ll its life with the needed intellectualcontent when it nds itself on a downward turn$ That organisation will become dynamic if thatcontent goes with a plan of action$ 5nyone who thin!s of lling his life with both will see theA898T moving towards him without his invo!ing it$ %-" e)tracted&

A)"07 on the !portance of Business $alues for a o!pan(

 

A)"07% A 0ist of !portant Business $alues

Personal $alues for ndividual Achieve!ent

A)"07 on Personal $alues

"houghts on $alues in Societ(

 

MSS Articles on $alues The ecret of 7alues 

1e>nition & Meaning of $alues%top&

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1e>nition of Business $alues7alues are the operational /ualities that companies see! to achieve or maintain in theirperformance$ %-&

 

1e>nition of Business $aluesBy values" we mean the *ualitative goals which the company strives to achieve in all its

activities$ %-&

 

1e>nition of $alues for a o!pan(5 value is a belief" a mission" or a philosophy that is really meaningful to the company$ 5ne)ample of a business value is' 4Customer atisfaction$4 5nother e)ample of a value is 4Being+thical and Truthful$4 +very company has one or more values" whether they are consciouslyaware of it or not$ 5nother way of saying it is that a value is a statement of the company(sintention and commitment to achieve a high level of performance on a specic <,5>8T5T87+factor$

 

$alues )eVect #ighest "houghtAersonal values for an individual" business values for the company" and social values of thesociety are a reKection of the highest principal of mind and thought" and may even be part of thespiritual domain$ 7alues release tremendous potential for success" accomplishment" andhappiness$

 

Pursuit of deal The highest levels of corporate intensity are achieved when a company accepts the greatest

challenge of them allZthe pursuit of an ideal" the striving toward a high value" the *uest fore)cellence$ %-&

 

$alues in o!pan( The single most important force in the company for progress" accomplishment" success" and :oyis its business values$

ore $alues8n many recent business management boo!s and :ournals" developing" adopting" and

implementing values has been identied as perhaps the single !ey in the success of many highgrowth" high prot companies$ 5 passion for a value and its implementation into the dailyactivities of wor! was identied by many as the single !ey to their business success$

$aluesince Tom Aeter(s boo! 1n Search o &'cellence the interest in values" especially the value offreedom and concern for the employee has e)ploded in companies$ 8t is the rst stage away fromthe ordinary functioning of business$ 8t enables a power in the company to grow beyond theusual approach$

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$alues the #eart of the orporate Personalit(5t the heart of the corporate personality is a deeper psychic center" consisting of the companyRsmost cherished beliefs" values" and true mission" which give lifelong direction to the activities ofthe corporation$ %-&

"he Ps(chic enter of the o!pan(

 The 4psychic center4 of a company is its values and direction$ The more developed these are" the

greater the capacity to achieve$ ;hen the psychic is implemented by following the process ofcreation from conception to results" the company can achieve innitely the company becomesthe leader in the world in its eld$ 8f it also opens itself to the 0orce" it revolutioni#es the world"such as through a never before seen product or service$

"he Soul of a Business is ts $alues Thin! of business values as the soul of the company$ _ust as we can reach into our deepest partsand discover our soul and True elf within" enabling us to discover our deepest purpose in life" sotoo a company can discover its own soul center and purpose where its business values lie$

 

Power of $alues%top&

Power of $alues The deepest poise for an individual" business" or society are its values$ ;hen values areimplemented or are newly developed" then outer circumstances can change ten times faster%and better& than merely trying to change things on the surface$ %-&

 

Bene>t of $alues

;e consider lower costs" more access to money" better products" more technology" etc$ the !eyto advancement" protability" and success in business$ Though these should not beunderestimated" business values .. li!e customer delight" deep concern for the well being ofemployees" ma)imum utili#ation of resources" innovation" tapping into the emergingopportunities of society" etc$ .. have NJ to NJJ times as much power to produce such results$

$alues in 3ork 7alues are lifelines$ They have great power$ 8n business one value everyone appreciates is the*uality of the product$ +very businessman as well as every customer !nows fully well the valueof *uality$ 8f you loo! at any company and nd it is ma!ing steady progress" certainly it will beadhering to values$ 8f two companies in the same industry are ma!ing small and great progress"surely the latter company will be following higher values$ +ven one great value fully followed cangive e)traordinary results$ ome of the values that are meaningful to business are' safety"security of :ob" family feeling" constant progress" reliability" honesty" ecient after.sales service"ma)imum use.value of product" courtesy" friendliness" ideals in wor!" trustworthiness" *ualityproduct and loyalty$ %-&

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Power of Business $alues-7alues release and direct energy" motivate people" generate prots and promote non.stope)pansion$

.7alues elevate our wor! from the level of mere physical activity to the level of organi#ed

eciency" emotional involvement and mental creativity$ %-&

 

$alues )aise 3ork to Spiritual Plane

7alues which are s!ills of the pirit e)pressed in physical wor! raise the wor! from the physicalplane to the spiritual plane$

%-&

 

$alues Perfect 3ork 

;or! that e)presses values becomes perfect wor!$ %-&

 

Power of $alues+nergy in each plane =physical" vital" mental" spiritual@ matures into s;ill of wor! in a single actand yields its full result to the individual when values and discipline are called into play$ %-&

 

Business $alues and 7nerg(7alues are the most powerful way to release and harness the company(s latent" unutili#edenergies for growth$ 7alues upgrade the *uantity and *uality of energy available by harnessingorgani#ational energies.the power of authority" freedom" systems" coordination andcommunication.and psychological energies.our interest" e)citement" enthusiasm" pride"emotions" innovation and inspiration$ %-&

Power of $alues in Action

7alues multiply the power of action and its results$ 7alues e)press in physical acts" in attitudes

and in thoughts$ +ach has its own power$

;e all !now that a s!illed act generates greater results than an uns!illed one$ The s!illed wor!erZcarpenter" painter" accountant" salesman" lawyer" physicianZproduces a more useful"benecial or beautiful result in a shorter period of time with less waste$ ;hat is not oftenrecogni#ed is that s!illed wor! e)pressing values produces far greater results$

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 The master chef may nd his nest dish re:ected when he fails to serve it on a clean platter$ Thes!illed driver who lac!s the value of punctuality may cause his employer to miss a crucialmeeting or a great opportunity$ The clever accountant who lac!s the value of orderliness canmisplace an important document or even a customerRs payment" as an accountant in a publicsector transport company once misplaced a draft for a crore of rupees$ The brilliant arguments of a s!illed advocate may fail to persuade when the :udge that !nows he lac!s the value oftruthfulness$ The dynamic" visionary businessman who lac!s the value of ta!ing the otherpersonRs point of view may fail to win the favour of a big customer or the support of his ownpeople at a crucial moment$

7alues e)ist in an ascending series of planes" each higher plane being more powerful than theone before it$ Ahysical values e)press in how carefully and reliably we handle material things$7ital values e)press in how pleasantly" harmoniously" generously we relate with other people$-ental values e)press in honesty" truthfulness" trustworthiness and idealism$ piritual valuese)press our faith" sincerity" patience" perseverance" goodwill and self.giving$ +very act is auniverse which can e)press many values$ The more it e)presses" the greater its power ande1ectiveness$ %-&

 

Personal $alues and the Argu!ent for 0ife )esponse5t Growth Online" we address many sub:ects related to personal" spiritual" business" andsocietyRs growth and evolution$ ;e even address the ultimate transformation of humanitythrough the power of the spirit$ 8nterestingly" however" the most popular articles at the site havebeen on the topic of Epersonal values$F ;e !now that in the last I years" values have been arecogni#able and much appreciated sub:ect that has moved to the forefront of life whether inthe classroom or the boardroom$

5nd so it was then *uite surprising that one of our readers informed us that though heappreciates our articles on personal values" he *uestions our advocacy of the phenomenon of

E>ife 9esponseF at the site$ 5fter all" the reader posits" personal values are something that hasintellectual weight and is worthy of serious consideration" whereas life response is somethingethereal and unproven$ 8mplicit in the remar! is that we should not mention life response in thesame breath as personal values$

NJJ years ago" virtually no one in the commercial sector had heard of" or even seriouslyconsidered the notion of utili#ing values in the wor!place$ To succeed in business" one neededgrit" steel" strength" capacity" and plenty of resources$ >i!ewise" wor!ers needed to be hearty"dutiful" and capable of doing the :ob$ Other factors" such as an employeeRs honesty" thecompanyRs integrity" the wor!erRs personal safety" etc$ were absent from the dialogues ofcommerce$ 9ather" wor! was organi#ed around goals to be achieved within a time period at acertain cost so that the customer got what he wanted$ 5dhering to values was considered toosub:ective .. even e1eminate .. to be worthy of managementRs attention$ 5nd yet" today we arebeginning to see that values are well on the way to revolutioni#ing many areas of society$ Of late"it seems to be on the lips of everyone from every sphere and eld of life$

0ortunately" in the last NJJ years we have seen a gradual movement away from an empirical.oriented commerce to a more values.oriented approach$ Ihat was sub%ective then << i"e" values<< has become the ob%ective and concrete now" ;hat was beyond mindRs conception then hasnow been accepted as a rational and e1ective method for uplifting all aspects of life$ 0ore)ample" leaders of corporations now engage in strategic planning in which the values of thecompany .. such as integrity" customer delights" ma)imum utili#ation of resources" etc$ .. areintegrated into its mission statement$ Mo longer are values for the intellectuals or collegeprofessors or elites$ 7alues are now lauded as being of great utility throughout society" whether

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in business" government" education .. even amongst youth$ 8n fact" a good one.half of thereaders of our articles on personal" business" and societyRs values at Growth Online are collegestudents and teenagersL ;hat was once sub:ective and Enot supported by an intellectualfoundationF has now percolated up through society" and has begun to be accepted as part of thenew ob:ective reality$

 The concept of E>ife 9esponseF is undergoing the same process of acceptance$ 8t is admired by afew" not heard of or understood by nearly everyone" and disparaged by several$ 8t is in one sensethe new sub%ective" the new functioning of life that appears to not have that necessary

intellectual weight .. a *uestionable process of life" without logical" rational" or scienticunderpinnings$ The truth is that the life response phenomenon is simply a more subtle functioning of life than personal values" and therefore escapes the modern intellectual mind$ 8t ismore dicult for the average person to fathom because it re*uires us to go a level deeper inconsciousness to perceive its startling wor!ings$ _ust as we have moved from the empirical to thesubtle to perceive the great utility of values" we need to go deeper still to see the overwhelmingpower of the life response phenomenon$ >ife response is" in case you didnRt !now" is thecondition where life instantaneously  changes with sudden good fortune due to a change in ahabit" emotion" or attitude on our part$ 8t is a miraculous.li!e phenomenon that can shape theway we loo! at life in Nst century .. even as we began to appreciate values at the end of the J th

8f you consider for a moment the great benets that values bring us" then youRll appreciate the

even greater power of life response$ 7alues" for one" energi#es every act engaged in .. increasesits e1ectivity and eciency perhaps on an order of ten times$ 8f" for e)ample" 8 spea! with thecustomer with great respect and a caring attitude" then not only will 8 more li!ely get the order"but my rm will develop a positive reputation that will cause many to Koc! to us" catapulting ourrm to the top of its eld$ How does one measure success in such situations 8s it a factor of orI or NJ times ;e do not really !now the full a1ect of implementing values in our lives becausethe results generated have not been well understood" documented" and measured .. save forcertain pioneer studies such as _acobsR and -acfarlaneRs KThe ,ital .orporation7# a profound boo!that e)plores the power of values in the business environment$

 Though great" we should !eep in mind that values bring about unprecedented success over time$+$g$ applying the value of *uality of serviceR has catapulted many companies to the top of their

elds in the years and decades that followed$ Other corporate values li!e Ecommitment to thewell being of its peopleF or Efocusing on the emerging needs of societyF have done the sameroc!eting companies to the pinnacles of success$ >ife 9esponse" on the other hand" can literallychange the conditions of life in a single moment  .. overcoming limits of space and time" andwhat we believe is possible$ 8t is miraculous.li!e phenomenon that overwhelms all previousnotions of how life wor!s$ +$g$" imagine that you change an emotion" and then suddenly twominutes later you receive the biggest order in your companyRs history" seemingly out ofnowhereL 8t is no wonder that the modern intellectual mind is s!eptical$ ;orse still" in re:ecting itoutright" the modern -ind never bothers to determine if it is a real phenomenon of life to beginwithL 8n other words" it abandons its own empirical scientic methods in ascertaining if thephenomenon e)istsL

0ortunately" -ind .. which was not highly developed in man until recent times .. has begun toshed its past folly and moved towards logic and reason$ -ore recently still" it has begun to seethat we cannot :ust measure cold fact and say that is the entire truth of things that whenconsidering any ob:ect of in*uiry" we must also accept other inKuences in the human e*uation"including the e1ect of our attitudes" emotions" beliefs" and other factors$ -ind is thus becomingmore subtle in its outloo! and understanding" and thus more capable of perceiving the variety ofpossibilities that life presents us$ One result has been -anRs recognition of the value of values ..that they are not sub:ective" as once believed" but do ob:ectively inKuence our lives often withgreat power$

-ind is capable of going deeper still$ 8t can be centered in a deeper poise in the depths ofconsciousness within$ 0rom there" mind can perceive new truths and unfoldings beyond the mere

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material facts$ 0rom an inner poise of calm and mental silence" -an opens to new forms ofperception .. including the utili#ation of insight" illumination" vision" intuition" and revelation$5nchored within" one can loo! out into the world and perceive the subtle wor!ings and unfoldingsof life$ 8n particular" from that Ewitness consciousnessF we begin to perceive the phenomenon oflife response in action$ +)periencing its power on a regular basis" it becomes to us as ob:ective tous as any empirical or scientic fact$

;hen we loo! bac! NJJ years from now" we will see how limited our current view of ob:ectivity is$;e will see that it is ob:ective to include the power of values in any analysis of success$  *nd we

will see that it is ob:ective to include the wor!ings of the life response phenomenon whenevaluating the Kow and processes of life$ -ostly" values and life response will be ob:ective to usbecause we will be able to summon up its power at will$ 8t will be the very stu1 of our daily lives$+)cept this life will e)ceed the old way by a factor of a hundred or even a thousand" as we areable to bring the innite potentials of life instantaneously into the here and now$

$alues as Spiritual Skills%top& 

$alues7alues" which are really spiritual s!ills" can raise the results of wor! a hundred.fold or more$%-&

 

$alues as Skill of #igher Mind

7alues can be described as the s!ill of higher mind %spirit&$ %-&

5ntitled4The ,niverse comes to us as values4 ..ri 5urobindo 

$alues fro! 1ivine Source5ll values ultimately are manifestations of the 3ivine and derive from a common source$ %-&

$alues as Spiritual Skills Though pirit in its original splendour is a high goal" its values of honesty" loyalty" truthfulness"cleanliness" and silence are what we can now !now and follow$ By adhering to these valuesseriously" one can bring the power of pirit to bear upon life$ 7alues" which are really spirituals!ills" can raise the results of wor! a hundred.fold or more$ %-&

 

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5ntitled The attitude that helps us ac*uire 75>,+ is the attitude that there lies a A898T behindeverything$ %-&

 

Article on #ow $alues are Spiritual Skillshttp'//www$motherservice$org/+ssays/Theecretof7alues$html

3idening Our 5niverse+ Our $aluesri 5urobindo says that the universe comes to us as values$ ;hatever values we see! is ouruniverse$ 8n this way" our conception of the universe can be widened$ Our e)perience of ouruniverse too can constantly increase$ %-" slightly modied&

$alues7alues are higher consciousness that enables a movement to the ne)t higher plane$  

Powers of Spirit ;nown in Mind through $alues The body is unconscious$ 8t has no sense of values$ The vital has emotions" feelings" attitudes"and s!ills of living$ 8f the vital endorses a value one day" it can oppose it the ne)t because it isunstable$ The middle mind is the seat of values and sentiments$ However" even the mind doesnot have to have any values it believes in$ 8n spirit values truly ta!e shape$ 8n spirit one cancome to !now spiritual powers that can be adopted as values of Oneness" Truth" Dnowledge"Aower" 3elight" >ove" Beauty" 8nnity" etc$ 7alues in mind are spiritual s!ills that incorporatespirit(s powers through mind(s thought felt through the vital(s emotions$

 

$alues and Powers of Spirit;e can devise a list of spiritual powers" including Harmony" ,nity" Oneness" Aerfection"Gratitude" elf.Givingness" %spiritual& Aeace" +*uality" %divine& Beauty" %divine& >ove" Truth"8ntegral Dnowledge" and others$ ;e !now of practical values in life li!e honesty" self.reliance"openness" tolerance" organi#ation" ma)imum utili#ation" attention" continuous improvement"simplicity" respect for the individual" etc$ ;e can associate each human value to theirappropriate spiritual power$

 

Spiritualit( "ranslated as $alues

pirituality can be translated as values of the wor! place' e)hausting our potential" paying thegreatest attention" using the available technologies to e)haustion" avoiding and eliminatingunavoidable waste by appropriate systems" saving every minute of Time that could be saved"etc$ %-&

$alues and Mone(+ Prosperit(%top&

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$alues and Prosperit(How can someone wor!ing in an oce or factory become vastly prosperous Mo one will denynow that education is the foundation of todayRs prosperity$ -oney that issues out of physicallabour is better earned when education" a mental tool" is added to it$ 8 advocate the ne)t higher TOO>$ 8t is seated in the pirit as s!ills$ ,alues are spiritual s!ills$

;hatever your vocation" when you add values to it" you will see Arosperity in abundance is theresult$ Honesty" integrity" truthfulness" fairness" and :ustice are higher values$ Aunctuality"politeness" pleasantness" record !eeping" orderliness" soft speech" cleanliness" accuracy"precision" wor!manship" and thoroughness are physical values$ Aerfection is the wider term thatcovers both$ Be where you are$ 3o what you are doing$ 5dd values to your wor!$ Go on addingthem in *uantity and *uality$ ?ou will reach the heaven of Arosperity$ %-&

 

Power of $alues to 7arn Mone(

+arning money is an act" li!e any other act of winning the elections" passing an e)am" etc$ The

components of an act are energy that comes from interest" goal that gives the direction"organisation from which power issues" and s;ills that convert that power into results$

 

+ach component goes to decide the *uantum of money earned" but the earning itself depends onthe harmonious functioning of all these components$ Mone of these components can be missedor supplied in half.measure$ Ihen all the components are ade/uately present and harmoniouslyunctioning7 the result7 the amount o money earned7 is decided by the values o eachcomponent" This is so because values are spiritual$

 

One who is earning 9s$NJ"JJJ or N"JJ"JJJ a month can raise that income ve fold" if heintroduces values at every stage and gently raises them to their ma)imum$ By this approach acompany that is marginally losing will at once become marginally protable$ The prots can beraised further by raising the values or organising better or employing any other method thecompany needs$

 There is no wor! where values do not arise$ 5ttention" organisation" comprehension" integrity"truthfulness" etc$ are :ust a few of the values we !now$ The list can be endless$

 

5 family presided over by a person whose priority is his own wants practices selsh values$ 8f hedecides to meet the needs of all others before meeting his own needs" he practises selKessvalues$ Or" he may decide to practise elf.giving" which means going all out to meet everyoneRsneeds which lie within the ambit of his duty or not$ oon he will witness a burst of income$

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Owners of companies ta!ing such an approach will discover the O93+9 for which they havebeen searching all over" li!e a needle in a haystac!" will start coming on their own$

,alues are spiritual" They can earn a vast /uantity o good money" %-" slightly modied& 

;e(s to !ple!enting $alues%top&

!ple!enting+ nstitutionalizing $alues7alues are only as good as they are implemented into the company 5T 5>> >+7+>$ _ust todescribe a value in a mission statement or values statement is useless unless it is pushed downinto and implemented at all levels of the company$ 5 value is thus institutionali#ed when itsaturates all aspects o the business when it permeates all aspects of the company" eventuallywithout encouragement or enforcement and when it systematically operates on its own throughall activities and :ob positions$ ;hen this is done" the value has an enormous potential to

energi#e the company" which leads to dramatically increased revenues and prots for the rm$5nything less than the full saturation of values at all appropriate levels of the company will notenable the value to bring the desired positive results$

 To fully implement and thus institutionali#e a value in a company the following steps need to alloccur'

N$ S707"O2 .. Choose the values that you are interesting in fully implementing in thecompany$

$ OMM"M72" .. There needs to be a full commitment to implement the chosen values$enior and middle management" and other employees need to fully commit to those

values commit to improving performance on those values$

P$ S"A21A)1S .. 5 set of standards for each activity in the company needs to beimplemented for each value$

]$ S")5"5)7 .. The company needs to have the right structure %of :ob positions" divisions"departments" etc$& to implement the values$

I$  OBS+ A"$"7S & S/S"7MS .. The company must have clearly dened :ob positions"activities" and streamlined systems to facilitate to implement the values$ 7alues need tobe incorporated into every :ob position" activity" every system$ tandard operatingprocedures and even individual :ob position tas!s need to be lin!ed to these values$

$ 7MP0O/77 )7SPO2SB0"/ .. The responsibility of each person to implement eachvalue must be clearly dened and understood %e$g$ in their :ob orientation" in their :obdescriptions" from their manager" etc$&$

Q$ S;00S .. +veryone must have the s!ills to achieve high performance on the values$+veryone must have the s!ills they need to fulll their responsibilities for the value$ 8fnecessary" additionall training should be implemented to upgrade the s!ills for valueimplementation$

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0or a full e)planation of how to go through each of these steps to fully implement" i$e$institutionali#e one or more values" clic! here$

!ple!enting $alues

•  The real power of values come from implementing them in every corporate activity$•  The implementation of values can be institutionali#ed in a company by a ve step process'

ma!ing a real commitment to the values" setting clear *uantiable standards" assigning

responsibility for achieving the values" creating the right systems for achieving andmonitoring performance on them" and training for all the necessary s!ills and attitudes$

Accessing Wualit( of Perfor!ance in "er!s of Business $alues The *uality of performance on every :ob" every activity" and every act can be accuratelyassessed in terms of values$ %-&

0evels of $alue !ple!entation There are actually three levels of success that we can measure value implementation$ The rst isthe acceptance of the values amongst management with the push of upper management$ Thesecond is the acceptance of the values amongst management even without the pressure of topmanagement$ The third is when each manager believes in the values of the company and

accepts it as their very own$ ;hile the rst stage can happen fairly rapidly" the second and thirdstages ta!e a long time to develop" and indicate a mature company that can grow at veryaccelerated levels$

7ndless Power of Business $alues7alues can never be fully and nally achieved$ The achievement of better *uality and improvedteamwor! today is no assurance that they will still be better tomorrow" any more than cleaning aroom today ensures that it will remain clean tomorrow$ 7alues are li!e ever.receding or never.ending goals$ The higher the values" the more the energy and e1ort re*uired to achieve andsustain them$ The more you pursue them" the greater the energy they release and put intoaction$ %-&

2ever 7nding Potential of Business $alues7alues li!e honesty" safety" service are also goals are permanent goals that can never be fullyattained or maintained but serve as a standard of perfection to strive for at every moment inevery activity$ 0or this reason they appear more vague than specic ob:ectives but are actuallyfar more powerful$ The constant e1ort of an organi#ation to reali#e high values in action is apowerful lever for releasing latent energies and converting them into intensity$ %-&

Perfect $alues

Aerfect values are recogni#ed only when they are perfect" not while they are partial$ ;hat ma!esa value perfect is its highest reach is unblemished$ 5n absence of compromise all along ma!esfor perfection$ ,nless values are perfect they come to nothing %with a few e)ceptions&$ %-&

Perfection in $alues that nvokes Great )esponse fro! 0ife

• Aerfection in values elevates wor! to a higher level" from the physical to the mental levelor from the mental level to the spiritual level and invo!es the higher power to e)press inour wor!$

• Aerfection of a single value evo!es powerful responses from life$ +$g$ perfect cleanlinessattracts money from endless sources$ Aerfect accuracy and *uality can lead to e)ponentiale)pansion" Harmony attracts high opportunities NJJ times greater in magnitude than thepresent operations$

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• ;hen the lowest level wor!er fully understands" appreciates" ta!es interest and feels pridein achieving perfection in the smallest" least signicant" routine action" only then it can besaid the company has full embraced and implemented a values$ 5t that point life willrespond abundantly$

• 0or the response to be great not :ust once" but ongoing" the perfection of the value mustbe a habit in the culture of the company %-" e)tracted" somewhat paraphrased&

Gradations of Bringing Out ts 5lti!ate Power when !ple!enting a $alue

 The higher the level of consciousness of the wor!er involved in implementing a value" thegreater the results$ Here is a scale from minimal to greatest power of consciousness of a wor!erto bring great results through implementation of a value'

• Hard wor! in strict obedience to instructions$ %minimum power&• Greater employee awareness and interest in the wor!• +levating the level of the physical s!ills• OverKowing enthusiasm to raise the *uality of the wor!$• +motional commitment and determination to achieve perfection$• Clear mental plans for achieving perfect e)ecution of values in the wor!• 5 sentimental attitude among those who wor! that accepts achievement of the values as

personally important to them$

• 5 clear mental conception regarding the power of values and the process by which theycan release the 8nnite powers of life in the nite$ %-&

3a(s to 7valuate $alues7alues can be evaluated in terms of energy" force" power" s!ills" results" en:oyment"accomplishment" progress" Time" pace" matter" life" mind" spirit" the twelve aspects of the piritand every !nown aspect of life$ %-&

 

Miscellaneous%top&

$alues in a Strategic Plan

8n developing a strategic plan for the future direction of the company" one considers the vision of where one wishes the company to go" and in particular e)presses them as *ualitative and*uantitative ob:ectives$ The *ualitative ob:ectives are in essence the company(s e)isting orfuture values that it wishes to implement in its plan$

 

Business $alues & 7!plo(ee Motivation.7alues motivate people to improve individual performance on their own :obs$

.7alues release energy because they motivate people$ %-&

 

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Speci>c Business $alues%%top&

 

,alue o .ommitment to (eople>Respect or the 1ndividual%Clic! here to see entries&

,alue .ustomer Delight 

%Clic! here to see entries&

 

,aluing 9a'imum :tilization o Resources 

$alue of Ma:i!u! 5tilization of )esources

-a)imum ,tili#ation of 9esources is the desire and ability of the company to improve itsperformance by full utili#ation of its current resources$ Ma:i!u! 5tilization of a )esource

>etRs face it" we live in a throwaway society$ ;e use something" and when that resource isdepleted" we discard it for a hopefully available replacement$ 8n these situations" we are normallymore concerned with the results that come from using the resource" than any interest ine)tracting the ma)imum use out of it$ However" if we were to become more conscious" and ma!eull use of that resource" not only will we increase eciency" productivity" and save money" butwe are li!ely to attract sudden and abundant good fortune in the form of more money" moresales" greater opportunities . even more of that resourceL

One company that was about to run out of an essential raw materials re*uired for themanufacturing of welding electrodes discovered that their only supplier was shutting down$ 8nresponse to this challenge" the manager decided that not a single particle of the resource shouldbe wasted$ To that end" even the shop Koor was swept clean in order to garner even the smallesttraces of the resource$ 9emar!ably" two days later" the managing director of a company thatsupplied that resource suddenly arrived . from a thousand miles away . to visit the unit$ Onrecogni#ing the managerRs problem" he had his own supplier immediately dispatch the neededmaterial directly to the desperate companyL 8n another situation" a consultant advised theproprietor of a company to clean a machine" despite the fact that it was not being used for anypurpose$ Though he *uestioned the utility %and sanityL& of this advice" the proprietor too! up theconsultantRs suggestion$ 5 day or two later" the proprietorRs cousin arrived on the scene" and wasattracted to the newly cleaned machine$ He as!ed the proprietor if he could have it for a newenterprise he was contemplating$ 8n the months that followed" the machine turned into averitable cash cow" producing substantial income for both the cousin and the proprietorL

 

 The moral of the story is the same as the previous one .. when you ma)imi#e the use of aresource" you attract sudden good fortune$ -a)imi#ing the use of a given resource is to value theob:ect in of itself . i$e$ to perceive its own uni*ue individuality and being$ ;hen you ma!e the

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most out of a resource . whether it is an ob:ect" material" time" energy" or capacity . life canrespond suddenly and abundantly to your e1orts$

Ma:i!u! 5se and 0ife )esponse;hen you utili#e your current resources to their ma)imum" life has a way of suddenly respondingwith good fortune$

 

Ma:i!u! 5se of )esourcesOne way we to give attention to things is by adopting the personal value of ma)imi#ing the wayyou use your current resources" such as money" materials" and time$ Here(s an e)ample of howone manufacturer applied the value of ma)imum utili#ation of a limited resource" which resultedin a very favorable situation for the company'

48n the manufacture of welding electrodes" >ow Carbon 0erro -anganese is one of the main rawmaterials$ The manufacturer who was supplying us suddenly informed that their plant is shutdown for maintenance and that there will not be any supply from them for the ne)t two months$

8t is an e)pensive material so the stoc! holding was minimum$ There are only very fewmanufacturers of this item and they are all located at far away places$ ;e had little time toarrange supply from other sources$ The stoc! on hand was sucient for I days of productiononly$ ;e decided that not a particle of >C0 should be wasted and alerted all the wor!ers to bee)tra careful$ The shop Koor was swept thoroughly and all the spilled material were collected"screened and used$

;ithin two days" -anaging 3irector of a company manufacturing >C0 in Orissa %which is aboutNPJJ !ilometers away from Aondicherry& visited our unit" over the phone %from Aondicherry& heinstructed his plant to dispatch material to us$ 0rom the previous supplier we were buying the

material against payment$ ;here as this company o1ered us a credit of PJ days$ ;e did notnegotiate any terms with them$ They themselves agreed to supply at the same price$ ;e werefran! in telling them the precarious situation we were in$ 8n spite of !nowing our wea! situation"they did not ta!e any undue advantage$ ;e are continuing with them$4

Superstition of 3aste+)perts in management !now that avoiding avoidable waste changes a losing company into aprot.ma!ing one$ ;aste becomes a source of prestige and status" especially with the newly rich$ To them the capacity to waste is a sign of assured abundance$ 8t is a superstition$ %-&

 

Strategies for 7li!inating 3aste

• ;e carefully control e)penditures to minimi#e costs and eliminate waste of anydescription$

• 5ll our people consciously strive to minimi#e costs and eliminate waste of all descriptions$•  The activities of the company are highly organi#ed and systemati#ed" with little waste in

time" e1ort" money" and materials$

Gas in ars 3astageMot having vehicles that use petroleum get the ma)imal miles per gallon is to avoid ma)imumutili#ation of that resource$ Can we li!ewise list ways we can ma)imi#e the use of a resource

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Ma:i!al 5se of Mone(-oney .. li!e energy" money" water" and electricity .. is a resource$ -a)imi#ing its use can invo!eoverwhelmingly powerful responses from life" including the return of lots more money and otherclosely related benets$ How can we then ma)imi#e our use of money Here are severalstrategies$

 

.ommon Sense

 

On o!!on SenseCommon ense is CO--OM to more than one factor" or to all factors" which means the primarycoordination within one factor is e)tended to all factors that are outside$ %-&

"he Great Secret% Organization

'( )o( Posner

 The Business Center  | Growth Online Home 

Of all the topics at this site" who would of thought that organi#ation would be considered thegreat secret of business success Organi#ation is usually considered a rather dry topic that oftenleaves the reader disinterested or bored$ However" at Growth Online we have discovered whatma!es organi#ation in a company so compelling$ 5 company(s organi#ation is an ever.changing"dynamic" living organism" 8f we can see organi#ation in that light" then we can learn tounderstand it" shape it" and improve it$

One denition of organi#ation in a company is that capacity of a company to e)pand what anindividual can do alone infnitely  in space and time$ Organi#ation can also be e)plained as themeans that enables the other four growth engines of the company .. mar!et" technology" people"and nance .. to e)ist" and to e)pand endlessly with least eBort $ ;ithout organi#ation the full

creative potentials of the other four components of the company could never be reali#ed$

 Then how does organi#ation in a company grow more ecient and e1ective" more powerful andcreative Our research indicates that organi#ation itself consists of three basic building bloc!s$ They are _ob Aositions" 5ctivities" and ystems$ The !ey to the growth of organi#ation lies inunderstanding how each of these subunits of organi#ation develops" and how they interact withone another to form an organic whole$

 o' Positions Activities S(ste!s

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 o' PositionsStructure .. The rst thing to consider is if the structure of :obs in the company are right fortoday(s business and for your plans for tomorrow$ Therefore" its worth doing a serious analysis ofwhether or not the structure of your company contains the right ma!eup and balance of :obpositions$

 *uthority  .. econd we need to e)amine whether each :ob position in the company is matched bya level of authority for the person in that :ob to carry out the tas!s contained within the :ob$ 8naddition" the person lling the :ob needs to clearly !now who he or she is to report to %for theoverall :ob and for each tas! in the :ob&$

Distribution o Tas;s .. Third" one needs to e)amine whether the :ob tas!s that are assigned tothe individual are the right  tas!s for that position$ Aerhaps some tas!s for a :ob should not beincluded in the :ob" or some tas!s may need to be added to the :ob" or some may simply need tobe delegated to another :ob position %especially less important tas!s involved in the :ob&$ Therefore" an analysis of the content of every :ob position the company is also worthy of adetailed analysis in the company$

Right (eople7 Training .. 0ourth" once :ob positions in the company are properly allocated" and :ob

tas!s for individual :obs are ma)imi#ed for eciency" individual :ob positions need to be lled bythe right people" and each person trained to the hilt for that :ob$

Activities5n individual person carrying out a tas! is an act " which is perhaps the minutest subunit thate)ists in a company$ 8ndividual acts are lin!ed to one another in chains of acts called activities$>i!e :obs" activities can be continuously improved throughout the organi#ation as well$ +achimprovement to an activity releases fresh energy and ma!es the organi#ation more e1ective$

 Therefore" reviewing the ma:or activities in a company is a highly worthwhile endeavor$ 0ore)ample" many high tech manufacturing companies are reviewing their product development

activities" thereby ma)imi#ing the speed of products and services to mar!et" as well as theeciency and *uality of their products and services$ Therefore" a thorough activities analysis cansimultaneously ma!e the company more ecient and e1ective" releasing great energy andprosperity$

-a!e a list of all of the activities in your company %such as selling" accounting" manufacturing"human resources" information technology" etc$&$ Then determine %e$g$ through research"interviews" etc$& how each of the critical activities can be upgraded or reorgani#ed$ Thenimplement your plan for improvement$ 0ollow this up with improvements of less critical activities$

S(ste!s

 The ultimate building bloc! of organi#ation is systems$ ystems are simply mechanisms thatautomate activities" or interlin!ing activities$ ystems posses the power to carry out activitiesmuch more *uic!ly" precisely and regularly than individuals can perform them on their own$ The

 productivity o an organization is determined by the e'tent to which routine and recurring physical activities are systematized and turned into standard operating procedures"

ystemi#ation doesn(t :ust ma!e activities wor! more ecient it ma!es people more rela)ed andcheerful at wor! because the activities almost 4ta!e care of themselves$4 8n fact" the happiestpeople are often in companies that have turned most or all activities in the company intocorresponding systems$

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 Thin! about systems in your company %e$g$ computeri#ed boo!!eeping" email" sales trac!ing"sales analysis" manufacturing" credit chec!ing" etc$&$ Then thin! about the following *uestions$3o you have systems in place for every ma:or activity in the company ;hich activities needs tobe systemati#ed How should they be systemati#ed 5nd then there are the e)isting systems$How can they be upgraded to the ne)t level of eciency

oordinating and ntegration The ultimate truth of organi#ation is the ability of the three building bloc!s to wor! together$ Thereal power of organi#ation arises from its capacity for coordination and integration of people"activities" and systems$ ;hen departments and divisions move from isolation to coordination andintegration" the real power of organi#ation is released$ Coordination and integration are theadvanced tools of organi#ation$

;hen people :ob positions are more coordinated with one another" when activities are moreintegrated and coordinated with one another %e$g$ selling to accounting" manufacturing toinformation technology" and endless other connections&" and when systems are interrelated %e$g$accounting and boo!!eeping to sales trac!ing" or sales trac!ing to manufacturing" etc$&" the realpower of organi#ation is released$ This coordination and integration can lead to e)plosive energyand vitality in the company$

 Ta!e the idea of integration of systems$ uppose there are I systems in a company with aminimum of coordination and they are all coordinated to a ma)imum e)tent" the same sta1 canaccomplish twice or thrice more$ To give a simple e)ample" in a college if the timetable of thedo#en departments is not coordinated" i$e$ if each department has its own time table" the twoyear course will e)tend to ve years and twice as many classrooms must be built$

%By the way software programs and/or 8nternet sites are a powerful tool to organi#e activities intosystems$ they can also be used to integrate and coordinate e)isting systems together$ 0ore)ample" a pro:ect management program could be used to coordinate the schedules of thedi1erent department in this e)ample$&

o as! yourself the following *uestions about your company$ How can you better coordinate andintegrate tas!s among :ob positions How can you better coordinate and integrate activities inthe company to one another How can you better coordinate and integrate systems in thecompany to one another

Su!!ar(Organi#ation is a living organism that can be energi#ed to e1ect every and any thing related toit$ The secret to !eeping an organi#ation alive and youthful is to !eep it operating at itsma)imum capacity and to !eep increasing that capacity by constantly upgrading the buildingbloc!s of organi#ation %:ob positions" activities" and systems&" and then coordinating and

integrating the subunits that ma!e up that building bloc!$ 8n addition" organi#ation is ma)imi#edwhen top management develops a vision and mission" including clear ob:ectives and businessvalues" which are well communicated by top management to the sta1" and well e)ecuted by theemployees in the company$

S!RA!EG$ES

N$ +stablish clear :ob descriptions for every %ob position and create a system whereby theresponsibilities and authority of each position are clear to other people in the company$

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$ 5naly#e the :ob positions of e)ecutives" managers and supervisors to identify :ob positiontas;s that can be delegated to lower levels and the conditions necessary to ma!e thatdelegation e1ective$

P$ Conduct an analysis of ma:or activities in the company such as selling" advertising" orderta!ing" invoicing" product development" pro:ect management" purchasing" maintenance"customer service" dispatch" etc$ to identify ways to increase the speed" reduce the cost"eliminate unnecessary steps and improve the *uality of these activities$ 5fterwards e)tendthe analysis to minor activities as well$

]$ Turn every activity in the company into one or more systems$I$ 5ssess the e1ectiveness of important systems in the company in terms of their speed"

manpower re*uirements" *uality of wor! and cost of operation$ 8dentify steps to improvetheir performance on these variables$

$ Consider all the ways you can coordinate and integrate e)isting activities to one another"and then systems to one another$

 "o see Growth Online*s ;nowledge Base "houghts on Business Organization+ click here,

RE(A!E# !OP$CS

•  To learn about the importance of organi#ation for an individual" please clic! here$•  To review a more detailed analysis on the above discussion of the great secret of

organi#ation in the boo! The ,ital .orporation" please clic! here$ %-895&•  To learn about how organi#ation is a measurement of social development and evolution"

clic! here$•  To learn about how the 8nternet is the ultimate e)ample of organi#ation" and thus a driving

force of social development and evolution" clic! here$

usto!er 1elight

'( )o( Posner

 The Business Center  | Growth Online Home 

 The most successful businesses have discovered a formula that goes beyond product andservice$ Their business is providing delight to their customers by understanding their specicpersonal interests" anticipating their needs" e)ceeding their e)pectations" and ma!ing everymoment and aspect of the relationship a pleasant .. or better yet" an e)hilarating .. e)perience$

5s one ecstatic customer recently wrote to the president of an audio video retailer in Cleveland"Ohio after coming bac! for his third ma:or purchase" 48t is truly a pleasure to wal! into a storewhere the people !now your name" !now your style" your tastes and your e)pectations$4

;hen a company communicates an enthusiasm for doing business and a love of service"clients/customers tend to reciprocate the feeling$ 8f your clients/customers are satised with theservice they receive from your company" that is a good place to start" but its :ust the beginning

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of the path at the foot of the mountain$ These days" it ta!es a lot more than satisfaction to standout from the pac! and !eep clients/customers eagerly coming bac! for more$

4;e sometimes forget we are selling entertainment"4 says a retailer in 5marillo" Te)as$ 4Theemotional end of the business needs lots of attention$ ;e must be e)uberant and communicatethis enthusiasm to the customer$ -any times we tend to get lost in the business aspects andforget why people are coming to us$4

5nother retailer in 9aleigh" Morth Carolina understands the relationship between en:oyment andachievement$ Tal!ing to him" you can see that he en:oys what he does$ He attributes his successto an incessant focus on the value of customer service$ 4Customers are our best friends$ They arealways right$ ?ou have to try to e)ceed their e)pectations$ 8ts really fun to try$4 5mong otherthings" he sends fruit bas!ets to customers who buy big systems$ ince he founded his companyin NSQ^ he has never had a down year$ ales were up I2 in NSSI and another P]2 in NSS$ Hisprots are strong too$

YOUR COMPANY.How can you provide real customer delight in your company

.;hat mar!eting" sales" customer support changes can you ma!e to create customer delight

.How can you ma!e your people happier" so that they in turn can ma!e the client/customerhappier

For additional thoughts a'out a co!pan(*s co!!it!ent to the value of custo!erdelight+ click here,

5nli!ited Opportunities n "he Marketplace

'( )o( Posner

 The Business Center  | Growth Online Home 

>ife is continuously throwing up new opportunities in every industry for those who have the eyesto perceive them$ 8t does not re*uire a visionary(s genius" :ust an open mind and a will to see$Mew opportunities are constantly emerging because society is continuously evolving" and therate of social development is greater today than at any prior time in recorded history$

top for a while and thin! about it$ ;hat social changes in the past have created newopportunities for companies in your industry ;hat further changes are ta!ing place today thatmay generate new opportunities for your industry in the future

;hat are the opportunities now emerging in your industry as the result of developments intechnology" life style" social attitude" organi#ation" law or politics" devaluation of the dollar" andso on ;here is the company positioned on the wave of opportunities$

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 There are a number of things your company can and should do to foster the awareness anddevelop the perception of newly emerging opportunities$ 0or e)ample.

N$ +ncourage your clients/customers to spea! out" and >8T+M to what they say$ ;hat do theyli!e ;hat would they li!e better ;hat are their problems +7+9? A9OB>+- 8 5 AOT+MT85>OAAO9T,M8T?$

$ Deep abreast of the latest developments in your industry through conferences" seminars" and

trade :ournals$

P$ 3o not restrict your e)posure to your own industry$ Deep informed and observe trends anddevelopments in closely and distantly related industries that could conceivably have an impacton your business$

]$ 9ead the newspaper for social trends and changes in life style" not :ust for hard news$ 8maginewhat the future could be if these trends continue$

I$ Closely monitor the new initiatives of competitors$

0inally" develop specic" time.bound action plans to implement any of the above strategies to

foster awareness of new opportunities in the mar!etplace$

For additional thoughts on 5nli!ited Opportunities in the Marketplace+ click here,

 Additional $n)ormation

.To learn about how to tap into the rising aspirations of society to create innite growth and

protability" clic! here$

< This topic is further discussed in the boo! The 7ital Corporation$ %-895&

Business Growth & the Aspirations of Societ(

"he greatest potentials of 'usiness lie in tapping into the e!erging needs andaspirations of societ(, 3hen a co!pan( catches that wave+ it opens to the in>nite inlife+ and 'eco!es the pioneer institution in societ(,

 The Business Center  | Growth Online Home 

@&'cerpted rom an article by 9ira 1nternational A

4Over the past *uarter century we have studied the process of corporate growth and formulateda comprehensive theory to e)plain how and why some companies are able to grow rapidly and!eep growing$ ;e have presented detailed illustrations of that process in two management boo!sentitled The ,ital DiBerence and The ,ital .orporation$ There we have identied ve internalcombustion engines that can drive the growth of any business and outlined strategies to

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energi#e each of them$ The ve engines include' the relationship the company forges with thee)ternal mar;et " which is potentially as wide as the needs of society itself the technology or!now.how it applies to produce and delivery products and services its capacity to attract andretain talented people" releasing their energies and tapping their capacities the creativity andeciency with which the company manages capital and the capabilities of its organizationL thestructures and systems it employs to harness all these resources to meet social needs$

+ach of these engines represents an unlimited reservoir of potential energy and creativityaccessible to every business$ +ach releases ma)imum productive power only when it develops ina balanced manner with the other four$ The power of any of these ve can combine to generateepoch.ma!ing success or" if managed poorly" epoch.ma!ing failure$ -icrosoft has used all theselevers in its rise to eminence in the global software industry$

But the greatest growth occurs at !o!ents when co!panies align the develop!ent ofthese internal engines with the e:plosive e!ergence of new forces in societ(,  ocietyconstantly throws up new waves of energy that generate opportunities in di1erent elds$ 5ttimes of dramatic social change" these fresh energies forge fundamental shifts in the vee)ternal engines of society from which the internal engines of each business derive$ Mewmar!ets emerge" as the overnight delivery business did in the NSQJs$ Mew technologies spreadli!e wildre" as the automobile did after NSNJ and the computer after NS^J$ Mew ways of

managing people release far greater energy and creativity than before" as the ilicon 7alley styleof management has elevated productivity of an entire industry and inltrated revolutionary ideasinto traditional industries$ Mew systems for generating and managing capital accelerate businessdevelopment" as the growth of venture capital has over the past *uarter century$ Mew forms oforgani#ation proliferate" as mail order did at the turn of the century" franchising did from the mid.NSIJs and 8nternet has during the last decade$

o!panies that can attune their strategies to reVect the evolutionar( changes inseveral or all of these engines catch the growing swell of the wave of socialadvance!ent, B( s(nchronizing !ultiple waves of this energ(+ the( are catapultedforward and upward to levels ten ti!es or !ore their previous position, Companies thatadapt to one ma:or shift" such as advancing technology or an e)pansive mar!et" rise rapidly for

some time and then level o1" fall bac! or even disappear" as countless personal computerstartups did in the early NS^Js$ Companies that :ump a little too soon or too far get caught andcrushed under by the advancing momentum" while those that are slow to adapt may miss theopportunity altogether$

8t is no coincidence that 5T6T" 0ord and ears went on to ran! among the largest corporations inthe world$ That is a natural conse*uence of the way they tuned their internal engines to thesurging tide of social progress$$$

1uring periods of radical change+ a product that s(!'olizes people9s social aspirationor a co!pan( that aligns its purpose with societ(9s growth or an individual whoenvisions the evolutionar( need of the hour can rise phoeni:-like out of nowhere to

'eco!e the focal point for releasing enor!ous social energ( and proDecting it in anew direction, ,sually this process is unconscious and therefore partial$ But it can also be doneconsciously and comprehensively$ 8n this case the results can be nothing short of miraculous$3oing it consciously re*uires a theoretical !nowledge of the process of social evolution as well asa practical !nowledge of how to formulate appropriate strategies that synchroni#e with the livemovement of that evolution$4

For additional thoughts a'out a co!pan(*s co!!it!ent to the e!erging aspirationsof societ(+ click here,

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Additional nfo%

•  To review an article about business opportunities in the mar!etplace" clic! here$•  To review strategies for energi#ing the mar!et for you company" clic! here$•  To review an article of the role of the pioneering individual to foster growth in the society

clic! here .. clic! here$• 0or more on the ve growth engines of a business" clic! here$

Five Growth 7ngines

'( )o( Posner

 The Business Center  | Growth Online Home 

+very business consists of ve components essential for its e)istence" survival and growth ..mar!et" products and services %technology&" organi#ation" people" and nance$ Ta!e away anyone of these components and the company ceases to function$ +ach of these ve possessesunlimited potentials that can be tapped to transform the component into an engine to drive thegrowth of the company$ The ma)imum achievement results when all ve components areenergi#ed and developed in a balanced and harmonious manner$

;here the accumulated energy of the company is the fuel for growth" the ve engines utili#e thefuel and drive it to growth and protability$ _ust as more energy in the company provides morefuel for combustion" so to the well.being of each of the engines determine the nal outcome$ Together the fuel and the power of the ve engines drive the company to growth and prosperity$ The stronger the combustion the more powerful the results$

>et(s 3+08M+ each of these ve engines more closely$

N$ MA);7"' This component includes the company(s relationship with e)isting and potentialclients/customers" its !nowledge of changing needs and opportunities in the mar!et" theway it identies and reaches its clients/customers" the *uality and speed of service itprovides" mar!eting" advertising" and the selling and management s!ills its possesses$

$ P)O15" A21 S7)$7S "echnolog(.' This component refers to the capacity of thecompany to deliver products and services$ 8t includes the range and *uality ofproducts/services it mar!ets" the technical !nowledge and s!ill of sales and service sta1"and the level of technology incorporated in its products/services and utili#ed to carry on

business$P$ O)GA2A"O2' This is the component that holds everything together and forms it into aliving whole$ Organi#ation consists of the structures" systems" policies" procedures andactivities of a business" the manner in which it e)ercises authority" ta!es decisions"communicates" coordinates and integrates its activities$

]$ P7OP07' This component covers the energies" abilities" s!ills" and attitudes of employeesthat can be harnessed for growth$ Aeople and companies grow together$ Those companiesthat provide ma)imum opportunities for their people to grow" nd ma)imum opportunitiesfor their own growth$

I$ F2A27' This component denes the way in which the company manages" monitors andutili#es capital resources for its growth$ 8t includes the *uality of systems and s!ills for

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accounting" budgeting and nancial management" cash and credit management" controlover purchasing and inventory" access to capital$

 

Balancing "he Five 7ngines The performance of a company is determined by the e)tent to which it utili#es its potentials$ 5business achieves ma)imum performance when each of its ve engines is fully developed" and

when all ve are developed in a balanced and harmonious manner$ ;hen the development ofthe components is uneven" the wea!er components prevent full utili#ation of the capacities ofthe stronger ones$

0or e)ample" a company with a good reputation in the mar!et or e)cellent products will not beable to fully leverage these strengths if its people lac! critical s!ills or its organization cannotrespond *uic!ly to growing mar!et demand %as shown in the accompanying on.screen graph&$;e can also see that the company is as strong as its wea!est engine %as indicated by the blac!bar across the following chart&$

Balancing "he Five 7ngines

YOUR COMPANY.9eview the denitions of the ve engines above again$ Then thin! about how your companyrates on each of the engines based on the denition$ Be sure to indicate where there areproblem areas at your company %within the engine denition&$ Try to get other people(s feedbac!in ma!ing the determination$

.;hat changes can the company ma!e to overcome the problem areas How should it be done;hen should it be done ;ho should do it

.-a!e the changes 55AL 

."o see a list of strategies to i!prove each of the >ve growth engines+ click here,

FUR!"ER REA#$NG

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- To review a more detailed e)planation of the ve growth engines from the boo! The ,ital.orporation" please clic! here$ %-895&

RESOURCES.GuruL oftware(s 3ouble 8tL strategic planning software wor!s from this premise in evaluatingthe health of the company$

Personal Growth of #ighest Manage!ent

'( )o( Posner

 The Business Center  | Growth Online Home

Over the years we have witnessed an interesting pattern when evaluating the ultimate successof companies$ ;hen it came down to brass tac!s it was the personality" character and values ofthe chief e)ecutive or leader of the company that ultimately determined it(s success$ 0or

e)ample" one leader had us evaluate his company from stem to stern only to nd out that it wasthe leader(s reluctance to lead the company in the rst place that was the root of the problems ofthe company$ 5nother leader at another company had e)cellent leadership *ualities and a rmidea of the direction of the company" but was too la#y to carry it out$ ?et a third was lled withenergy" determination" and ambition" yet was too reluctant to delegate authority to others"creating great confusion in the company$ 8n all these instances the company and the people inthat company su1ered as a result of a personal shortcoming of the top leader$

+ach individual has a uni*ue set of habits" opinions" attitudes" values" level of organi#ation" s!ills"!nowledge" strength" and energy that together ma!e up his or her character$ 8t is oftensomething lac!ing in the character of the leader that is the chief obstacle in the operations of acompany$ This is naturally more true of a small business where the leader is the company in onesense$ +ven in a larger company the original character wea!ness of the original leaders can carryforward over decades in the company(s underlying culture$

Aerhaps the greatest thing a leader can do is identify his or her wea!ness" and then ma!e aconcerted e1ort to overcome it$ 8f" for e)ample" a leader is wea!" he needs to nd out why andbecome stronger$ 8f he is bullish and insensitive he may need to give up the reigns or have morecompassion$ 8f he is disorgani#ed he must become organi#ed$ 8f he is lac!ing in leadership s!illshe must ac*uire these$ ;hatever character Kaw one possesses must be overcome" for one(s ownsa!e and for the sa!e of the company and its sta1$

5s we have witnessed countless times in the past" any leader" manager or owner can grow as an

individual" helping the company grow in the process$ 8n fact" in the Aersonal Growth Center ofGrowth Online we describe %with many real world e)amples& how individuals can develop andgrow as people" leading to great personal success and happiness" as well as great success andprotability for the businesses they run$ ome specic topics we address are one(s personalorgani#ation" level of e1ort" psychological strength" level of energy" real desires foraccomplishment" personal values" level of giving" level of s!ills and !nowledge" and personalattitudes %a big oneL&$

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Business Growth 

General "heor( Follow Process of Growth and Acco!plish!ent Strategizing #igher 0evels of Organization 5tilize Business $alues Products and Services usto!er Satisfaction 6usto!er 1elight6. Opportunities in the Marketplace Aligning with Aspirations of Societ( o!!it!ent to People Solid Finance Perfection in 3ork

Personal Growth of #ighest Manage!ent #igher onsciousness and Business Success

Business' General Theory

Potentials of Growth and 1evelop!ent  Five Growth

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7ngines  0eadership

 

Potentials of Growth and 1evelop!ent

%main&

 /ou Beco!e that 3hich /ou Believe /ou an Beco!e5n individual" a business" a government is limited only by its beliefs$ 5 fast growing" out.ofcontrol business can become a model of organi#ation and stability and still grow at anastounding rate$ 5 giant lumbering company can double its revenues in a few years or less$

;e assume that small fast growing companies cannot easily gain control of its self" or that largecompanies with a long trac! record steady growth cannot all of a sudden be energi#ed forspectacular growth$ Could it be that this is only a mental belief That if one were to change thebelief" the reality could change Could it be that you are what you believe in" and you become

what you believe you can become 8f this is true" and we thin! it is" any company can beenergi#ed to double its prots and/or revenues in two years or less" or become anything it wishesin the timeframe it wishes$

ause of Prosperit(Arosperity is the result of intelligent industry which comes from education$ %-&

 

Business Growth vs, 1evelop!ent

Business growth is an e)tension at the same level .. e$g$ another hotel is added to a hotel chain$Business development  is movement to a higher level .. e$g$ a hotel chain that decides to caterspecically to the 8nternet traveler" or one that suddenly gives priority to the needs of itsemployees$

 

Business growth is hori#ontal e)tension$ Business development is vertical evolution$

 

5 salesperson who visits more of the same type of store is normally creating hori#ontal growth$ 8fthe salesperson went to a new type of store or begins to control his contacts with a computeri#edsystem" then that would be development$

 

ometimes development can seem li!e more of the same$ +$g$ if the motel chain was previouslyreluctant to e)pand into new mar!ets because of some bias" then the overcoming of the bias ande)tending into these areas is vertical development$ The overcoming of the attitude is the sourceof the development" not the added locations in itself$

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Factors that 1eter!ine a o!pan(*s 1evelop!ent

• COMC8O," ,BCOMC8O, +>0.COMC+AT8OM Businesses develop as a result of a self.conception that is sometimes conscious" often subconscious$ 5 noted instance ofconscious self.conception was 0red mithRs idea for establishing 0ederal +)press$

5A895T8OM .. The development of a business is fueled by the aspiration of its people$ Theaspiration of the owners and leaders is a critical determinant of how far and how fast thebusiness grows$

• 9+<,88T+ +M+9G? ,9A>, .. urplus energy is an essential condition for businessgrowth$ Only in the presence of surplus capacity can new activities be supported$ Thesame is true in business$ Companies struggling for survival or to meet the minimumre*uirements of their customers lac! the e)cess capacity needed to plan and initiate newactivities or elevate their functioning to a higher level of organi#ation$

• A8OM++9 8M38783,5> .. Mew modes of activity are introduced in a company by pioneeringindividual initiatives that are imitated and disseminated by others" di1use through thecompany" and are eventually accepted and integrated with the normal functioning of thecompany$

5,THO98T? .. 5uthority is a fundamental principle of organi#ation that is essential to thesurvival and development of companies$ Corporate authority is e)pressed more and morethrough the discipline of impersonal rules" systems" coordination of activities" policies"corporate culture and values that determine the e1ectiveness with which surplus energy isconverted by a business into productive power" rather than by top down personal e)erciseof authority by a management hierarchy$

•  T+CHMO>OG?" DMO;>+3G+" 6 D8>> .. ocial !now.how in the form of technology"practical !nowledge and s!ills determines the conversion of productive power intomaterial results in business$

• A9O3,CT878T? O0 9+O,9C+ .. The productivity of a companyRs resources is not sub:ectto any inherent limits$ 8t depends on the attitudes" information" !nowledge" organi#ationand s!ills creatively applied i$e$ on powers of mind$

• 5TT,M8MG TO OC8+T?R M++3 .. Companies develop by attuning themselves to thedirection" trends and changing needs of the wider society of which they are a part in eachof these ve ma:or areas$ This relationship is especially apparent in larger national andmultinational corporations whose development is often closely tied to paralleldevelopments in the societies in which they function$

• O9G5M8W5T8OM .. Companies depend for their development on three levels of organi#edinfrastructureZa physical organi#ation of production" transportation" communication" etc$a social organi#ation of legal" nancial" commercial" and educational systems andinstitutions and a mental organi#ation of information" technology and !nowledge$ 5ll threeare needed for the achievement of progressively more comple) forms of B,8M+activity$

• 75>,+ .. 7alues represent that highest form of organi#ation for directing human energies

in constructive and productive activities$ The *uality and height of the values set the limitson the magnitude of developmental achievements$ %-" somewhat modied&

• 0,>08>>8MG AOT+MT85> .. The utili#ation of business development potential depends on thecompanyRs level of awareness" aspiration" organi#ation" values" !nowledge and s!ills$

#orizontal and $ertical Makeup of o!pan(Hori#ontally a company is made up of its ve components .. mar!et" technology %products andservices&" organi#ation" people" and nance$ These are the engines of growth$ The uel andenergy for growth is its vertical aspect which begins with top management(s values" mission"values" and goals" which are communicated and e)ecuted down throughout the organi#ation by!nowledgeable and s!illed people$

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5ntitledCommerce has brought science to the masses through technology$ %-&

Factors of Potential in Business

8n the Js" =the 8ndian concern@ Aondicherry -il! ociety was losing money$ The government waswilling to close shop$ omeone suggested that the Cooperative Ban! ecretary was a dynamicman and he could turn it into a prot.ma!ing concern$ That ocer rose to the e)pectation of hisadmirer and made the -il! ociety a great success$ ;hat was the secret 8nside the varioussections of the -il! ociety there was plenty of potential . money7 human resources7opportunities7 advantages o the mar;et7 organisational strength7 etc$ . which when drawn upon"a losing concern becomes a protable one$ %-&

 

"ending "o All Areas of a o!pan(*s Strength Si!ultaneousl(8n every company there are about a hundred areas of strength . reputation" loyalty" credibility"

thoughtfulness" resourcefulness" dynamism" etc$ . each of which was prominent at one time$ 5tany given time" any company focuses OM>? on one resource$ 8n practice" it is one pro:ect$ 5ll theothers recede to the bac!ground and are gradually forgotten$

8t is true of any family or any individual$ 5nyone who realises such potentials and e)ercises hismind to 395; upon them will let his life or his companyRs life grow e)ponentially$ The strength iswithin$ %-&

Success is for "hose 3ho 1are and Act in An Aggressive See!ingl( Oppressive.Market

;or! goes to China from ,5 in pursuit of low cost$ _obs are lost in the ,5$ The small ,manufacturer goes out of business$

 The nation faces this crisis$ The national association of tool manufacturers is called MT-5"Mational Tool -anufacturing 5ssociation$ They are of all si#es" from million to J million$ 5few of the companies are worth between QJ and NJJ million dollars$

8n the view of the MT-5 members" this crisis is a disaster and a misfortune$ ;e see it as thegreatest opportunity for the members$ How can that be told to them

+ven if we manage to spea! it out to them" of what use is this sterile philosophy Can we ma!ethem see that this is an opportunity and inspire them to act on that basis The facts are on our

side$ ;e addressed their conference ve years ago and earlier seventeen years ago$ Out of theJJJ members" we have interviewed ]J or IJ of them$ everal of them who were doing or Pmillion ve years ago are now at Q or NJ million dollars$ That is a fact$ But there is another sideto that fact$

everal others have closed shop$ -any others are frightened of the prospect of closing$ Theinterviews clearly show that the -59D+T is aggressive" but e)panding$ Those who rise to theoccasion o aggressiveness are caught by the wave o e'pansion and move from two million toten or twenty$

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 Those who are timid" and cling to their old ways are wiped out by the aggressively changingmar!et$ uccess is for those who dare and act$ %-" edited&

 

Five Growth 7ngines%main&

Five Growth 7ngines of Business

 There are ve components to a business that are its engines of growth$ They are mar!et"technology %products and services&" organi#ation" people" and nance$ -ost fast growingcompanies are wea!est in the organi#ation component$

5 company is only as strong as its wea!est component$

 

Hori#ontally a company is made up of its ve components .. mar!et" technology %products andservices&" organi#ation" people" and nance$ These are the engines of growth$ The fuel andenergy for growth is its vertical aspect which begins with top management(s values" mission"values" and goals" which are communicated and e)ecuted down throughout the organi#ation by!nowledgeable and s!illed people$

Five Growth 7ngines+very business consists of ve components essential for its e)istence" survival and growth ..mar!et" products and services %technology&" organi#ation" people" and nance$ Ta!e away anyone of these components and the company ceases to function$ +ach of these ve possessesunlimited potentials that can be tapped to transform the component into an engine to drive thegrowth of the company$ The ma)imum achievement results when all ve components areenergi#ed and developed in a balanced and harmonious manner$

;here the accumulated energy of the company is the fuel for growth" the ve engines utili#e thefuel and drive it to growth and protability$ _ust as more energy in the company provides morefuel for combustion" so to the well.being of each of the engines determine the nal outcome$ Together the fuel and the power of the ve engines drive the company to growth and prosperity$ The stronger the combustion the more powerful the results$

Five Growth 7ngines 1etailed

 The ve engines of growth for a company are'

N$ -59D+T' This component includes the company(s relationship with e)isting and potentialclients/customers" its !nowledge of changing needs and opportunities in the mar!et" theway it identies and reaches its clients/customers" the *uality and speed of service itprovides" mar!eting" advertising" and the selling and management s!ills its possesses$

$ A9O3,CT 5M3 +978C+ %Technology&' This component refers to the capacity of thecompany to deliver products and services$ 8t includes the range and *uality ofproducts/services it mar!ets" the technical !nowledge and s!ill of sales and service sta1"and the level of technology incorporated in its products/services and utili#ed to carry onbusiness$

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P$ O9G5M8W5T8OM' This is the component that holds everything together and forms it into aliving whole$ Organi#ation consists of the structures" systems" policies" procedures andactivities of a business" the manner in which it e)ercises authority" ta!es decisions"communicates" coordinates and integrates its activities$

]$ A+OA>+' This component covers the energies" abilities" s!ills" and attitudes of employeesthat can be harnessed for growth$ Aeople and companies grow together$ Those companiesthat provide ma)imum opportunities for their people to grow" nd ma)imum opportunitiesfor their own growth$

I$ 08M5MC+' This component denes the way in which the company manages" monitors andutili#es capital resources for its growth$ 8t includes the *uality of systems and s!ills foraccounting" budgeting and nancial management" cash and credit management" controlover purchasing and inventory" access to capital$

Balancing "he Five 7ngines The performance of a company is determined by the e)tent to which it utili#es its potentials$ 5business achieves ma)imum performance when each of its ve engines is fully developed" andwhen all ve are developed in a balanced and harmonious manner$ ;hen the development ofthe components is uneven" the wea!er components prevent full utili#ation of the capacities ofthe stronger ones$ 0or e)ample" a company with a good reputation in the mar!et or e)cellentproducts will not be able to fully leverage these strengths if its  people lac! critical s!ills or its

organization cannot respond *uic!ly to growing mar!et demand$ The company is as strong as itswea!est engine$

A)"07 on the Five Growth 7ngines of Business Success

 

0eadership%main& 

7:ecutives Follow the nner )e4uire!ents of the 7!plo(er+)ecutives in a private establishment do not go by the rules laid down" the speeches given" bythe tone of those speeches and what the top actually desires$

7ery readily they tune themselves to the real inner re*uirements of the employer$ ;henDhrushchev announced liberalisation in the ,9" he still behaved li!e talin and the ran! andle treated him as talin$ %-&

 

Managers vs, 0eaders.The distinction between managers and leaders is of paramount importance in the modern

business environment$ imply dened" managers direct" leaders inspire$ -anagers demandrespect and e)ercise authority$ >eaders respect others and enhance their freedom for individualinitiative$ -anagers promote ecient e)ecution of routine activities$ >eaders release and directthe energy of the organi#ation to propel it into higher levels and wider circles of accomplishment$+1ective managers promote hori#ontal e)pansion of the activities over which they e)ercisecontrol$ 8nspiring leaders promote vertical development and creative initiative" even in areasover which they have no organi#ational power$ +cient managers insist on strict adherence topolicy and procedure$ 3ynamic leaders strive to ma)imi#e energy" commitment" e1ort andresourcefulness$

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-anagers often mista!e the submissive behavior of subordinates as an accurate reKection oftheir own worth$ Aerceptive leaders !now their own wea!nesses and !now that others !now themtoo$

 

5lmost anyone can e)ercise authority when the power to enforce obedience is placed in hishands by virtue of his position within an organi#ation$ Great leaders are those who generate the

power for accomplishment by the strength of their own personalities in circumstances whereorgani#ational authority does not e)ist and obedience cannot be enforced$ trong managersen:oy the use of power and feel energi#ed by e)ercising their authority$ 8nsightful leadersunderstand that the only one who feels energi#ed by the e)ercise of authority is the one whoe)ercises it$

 

.Can one man and a handful of followers ma!e such a di1erence to the life of an organi#ation oranation They can and they do$ +very great accomplishment is the result of one or a few peoplewho rise above the ordinary to perform e)traordinary deeds$ ;hat ma!es them e)traordinary 8t

is not their talent or strength$ 8t is their attitude and determination$ ;hat can motivate men tosuch an attitude and determination Meither the power of authority" nor the force of compulsion" nor the threat of punishment$ 8t can only be accomplished by acts that are selfchosen in an atmosphere of freedom in pursuit of a challenging and inspiring goal that unites andbenets all rather than divides and deprives$

 

 The true essence of leadership is to create that atmosphere of freedom" pro:ect that inspiringgoal and motivate people by determination and e)ample to the highest conceivable levels ofaccomplishment$ 0or such a leader and followers" anything is possible$ %-&

 

Great 0eadership & 7!otional ntelligence.;hat ma!es a leader great 5 commanding presence Technical brilliance The drive to wor! ^Jhours a wee! Or spending thirty minutes each day in self.reKection The answer is self.reKection$ 0ollow that up with highly trained listening s!ills" persistent optimism and a bit ofempathy and you have a leader who(s not only great" but superb$

.5 steady stream of research over the past decade has consistently identied emotionalintelligence as a much more powerful predictor of professional success than intelligence ore)pertise$ Highly emotionally intelligent managers retain wor!ers and encourage the productivityand innovation that ma!e a company shine$ 8nstead of trying to micromanage" e1ective leadersbring people together and inspire them$

.?ou must create an environment where people feel valued to be creative$

.8ndividuals( self.interest diminishes empathy and limits ability to see the big picture$

.The most capable leaders demonstrate modesty and even shyness" giving credit to theorgani#ation and their co.wor!ers before themselves$

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.The self.management aspect of emotional intelligence includes acting with honesty andintegrity" especially in dicult situations$ +)ecutives must be Ke)ible" and !now when to wal!away$

.5n e)ecutive who surrounds himself with (yes( men" creates a morally neutered environment$ The emotionally intelligent leader" in contrast" is aware of others( feelings and is willing to admitmista!es$

.+motionally intelligent e)ecutives maintain accountability and are committed to ethical businesspractices while they increase a company(s prots$ %+ast Bay Business Times" e)tracted&

Business' The Arocess of Growth6 5ccomplishment 

Process of Business Growth and Acco!plish!ent The conscious concerted e1ort to ta!e the company to the ne't level of accomplishment" andthen move it in that direction" organi#e the e1ort" and e)ecute it through acts is the process of

how businesses ma!e very rapid" vast leaps in growth and development$

5ctually all companies are undergoing this process all the time" though it is happeningunconsciously on its own" over a long period of times" with #igs and #ags along the road toaccomplishment$ By consciously  ma!ing this e1ort" we put the process in our own hands"enabling us to accelerate the growth and development of the company to levels limited only byour imagination$

onsciousl( Following the ProcessCompanies that have consciously  followed the process of growth an accomplishment have seenrapid" unprecedented levels of growth and or protability$

Follow the Process of Acco!plish!ent;hat enables companies to ma!e giant  leaps and great  improvements in a short period of time8s there a process that can be learned that we can follow that will bring about radicallyaccelerated growth" protability" and success in a company ;e thin! there is$ 3evelop coregoals" strategies" and values at the top" see that they are fully committed to among tope)ecutives and managers" and then insure that they are communicated to and have the fullendorsement of everyone in the company$

Process of Growth for the ndividual+ Business+ Societ(+ 5niverse+ reation

The 1ndividual

 The individual decides to or is compelled to develop physically through higher s!ills" vitallythrough higher attitudes" mentally through higher forms of !nowledge" understanding"conception" and perception spiritually through the connection to the inner self" soul" throughhigher levels of mind %higher mind" illumined" and intuitive&" all the way to connection to theupramental realms$ 8n all these cases the urge to move to the ne)t level reKects the process$

Musiness The business through its own self.conception or is compelled to move to a higher level offunctioning" which is supported by its plan to carry out and e)ecute its aspiration to the ne)tlevel through the its organi#ation and s!ills of its people$

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Society  The society decides to consciously or is compelled to move from physical survival to vitalinteraction" commerce" etc$ to mental organi#ation and the emergence of the individual" and onto spiritual unity of life$

The :niverse The universe fullled at the physical level of inert matter is compelled to animate" to move" tobecome life" and animated and sensation.based life is compelled to develop -ind" and ultimatelyto go beyond mind to spirit %upermind&$ %+ach aspect is involved in the other&$

Stages of the Process of Business Growth and Acco!plish!ent There are a number of stages in the process of business growth and accomplishment$ They are'

• T59T8MG AO8MT/C,99+MT +M+9G? The business has saturated the current forms" levels of its e)istence with energy and isready to create new forms" move to higher levels for its e)cess" surplus energy$

• 788OM" 3+C88OM 389+CT +M+9G? 8MTO 0O9C+ 0O9 5CCO-A>8H-+MT There is a compulsion among leaders and others in the company to move it to the ne)tlevel$ Aerhaps there(s a new opportunity in society or in the industry for the company" orthe company has a general aspiration for improvement" increase sales" prots" mar!etshare" etc$ 8n other words" with e)cess energy at its current level the company is moved togo to a higher level based on e)ternal or internal opportunities or aspirations$ This in turnleads a vision of what it wishes to be or go or become" which is turned into a decision toma!e it happen$ This directional stage converts the e)cess" surplus energy into a orce foraccomplishment$

• O9G5M8W+3 0O9C+ T,9M +M+9G? 8MTO AO;+9 0O9 5CCO-A>8H-+MT The newly directed energy then has to be channeled through organi#ation that canconvert the directed energy into productive results and power $ Organi#ation determineswho will do what" when it will be done" how it will be done and in what se*uence so thatmanagementRs vision" goals" and values" are directed through potential strategies andplans of action" thus densifying" developing" formulating" e)panding the original vision"

intent$

 The more the strategies" plans" and other organi#ing formulations are addresses throughcompany systems" activities" :obs" divisions" departments" et al %i$e$ the company(sstructure& the greater the power that is released for achievement at the ne)t higher level$

• +V+C,T8OM B? A+OA>+ T,9M AO;+9 8MTO 9+,>T %i$e$ Arotability" Growth" <uality&0inally" the results achieved by this directed and organi#ed force depend on the attitudesof its people" and the !nowledge and s!ills of individuals to carry out specifc acts toimplement management goals" values" strategies" and action plans$ Aerfectly carried outacts" through the !nowledge.lled and s!illed e)ecution of the company(s people is thenal trigger that propels it to the ne)t plateau of achievement and success$

5nfailing Success To insure that the company(s movement through the process of accomplishment to the ne)thighest level is in fact accomplished" there needs to be psychological commitment and desire forthe endeavor" unrelenting e1ort to accomplish it" and complete" persevering follow through tosee that things are carried through as intended$

Often companies begin the process of moving to the ne)t level" but don(t follow through" eitherbecause of lac! of commitment" lost interest" lac! of e1ort" or the missing perseverance to see itthrough$ 8f one overcomes these limitations then one creates the conditions for unfailing success

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in moving to the ne)t level and unprecedented levels of accomplishment and success for thecompany$

5ntitled5 plan that follows the process of business growth will only be as successful as your true desireto implement it$ ;ithout this true desire at each step along the way" it is essentially worthless$

 

5ntitled8f you can carry forth your deepest aspirations" i$e$ the deepest spirit that enabled the plan ateach point along the way" rather than :ust the mere e)ecution of the plan itself" you will vastlysucceed$ Chec! at each point if you feel the deepest aspirations behind the plan$ Otherwise"abandon it" for it ill produce little$ ;hat you really wanted is what really accomplishes$

"he Process of reation for ndividual+ Business+ Societ(+ the 5niverse+ the A'solute

•  The individual decides to or is compelled to develop physically through higher s!ills" vitallythrough higher attitudes" mentally through higher forms of !nowledge" understanding"conception" and perception spiritually through the connection to the inner self" soul"

through higher levels of mind %higher mind" illumined" and intuitive&" all the way toconnection to the upramental realms$ 8n all these cases the urge to move to the ne)tlevel reKects the process$

•  The business through its own self.conception or is compelled to move to a higher level offunctioning" which is supported by its plan to carry out and e)ecute its aspiration to thene)t level through the its organi#ation and s!ills of its people$

•  The society  decides to consciously or is compelled to move from physical survival to vitalinteraction" commerce" etc$ to mental organi#ation and the emergence of the individual"and on to spiritual unity of life$

•  The universe fullled at the physical level of inert matter is compelled to animate" tomove" to become life" and animated and sensation.based life is compelled to develop-ind" and ultimately to go beyond mind to spirit %upermind&$ %+ach aspect is involved in

the other&$•  The *bsolute7 3ivine through a process of self.conception and for the purpose of 3elight

creates the ensuing level" the -any" the universe and cosmos$

#ow $ast 7nerg( for Acco!plish!ent is )eleased through 1ecentralization ofAspiration in Fir!.5ccomplishment issues from energy converted into power through direction and organisation$.+nergy issues from aspiration" determination to accomplish$.;hen the C+O aspires" the company ac*uires minimum energy$.5spiration arises through a goal accepted$ 8ntensity generated by endeavouring to reach thegoal is aspiration$.The further down in the organi#ation the aspiration is released" the greater is the energy of the

whole$ 5spiration of the C+O is monarchy$ 5spiration of the wor!ers is democracy$.;hen each individual employee aspires" the company ac*uires ma)imum energy$.The aspiration of the individual is always for his own fulllment in and through the wor! and forthat of the company in the measure he identies himself with it$ 8t is released by ac*uiring s!ill"etc$ see!ing recognition is psychological aspiration" to raise his status is social aspiration$ %-&

Self-0i!itation in Action;hen you set limits on what you should do" it enables growth$ -arriott hotels denes limits onwhat each outlet can do" which enables growth$

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Business' trategi#ing

1eveloping a Strategic Plan

 ?ou set the direction for the company by developing a strategic plan$ 5 strategic plan that is wellconceived and implemented can energi#e the company to the pinnacles of success

 ?ou develop a strategic plan by creating a mission statement" establishing your goals andbusiness values" developing strategies to carry out your goals and values" and then developingspecic action plans to implement each of the strategies you set forth$ 0inally you communicateyour plan to your sta1" and have them implement the details of the plan$

 

5ntitled

5 plan will only be as successful as your true desire to implement it$ ;ithout this true desire" it isessentially worthless$

 

5ntitled8f you can carry forth your deepest aspirations" i$e$ the deepest spirit that enabled the plan ateach point along the way" rather than :ust the mere e)ecution of the plan itself" you will vastlysucceed$ Chec! at each point if you feel the deepest aspirations behind the plan$ Otherwise"abandon it" for it ill produce little$ ;hat you really wanted is what really accomplishes$

Following the nspiration of the Plan.+)cellent Alanning gives +)traordinary 9esults when the mind moves away from the planneddetails to its own inner pirit which is 8nspiration$.Be ready with a consummate plan$ Do not rely on it" 8mplement the plan trusting to the trueessence and pirit of the Alan" which is inspiration$ %-" slightly modied&

Strategic Plan Follows the Process of Business Growth and 1evelop!entBuilding a strategic plan is essentially a process by which the company grows and develops tohigher levels of functioning" accomplishment" success" and :oy$ 5 company is actually alwaysgoing through this process" whether unconsciously" or consciously as when it engages in a

strategic plan$

A)"07 on the #ow to 1evelop a Strategic Plan in Business

#ow #igh Should the o!pan( Ai! to !prove tselfL The company should enter at the ma)imum level where it is positively organi#ed" and do so withfull intensity$ By 4positively organi#ed4 we mean where the company has the full complement ofs!ills" !nowledge" e)pertise" technology" energy" will" time" sales and mar!eting prowess"nancial stability" structure" :ob positions" levels of systemi#ation" etc$ etc$ This is the rm(s levelof e!ciency $ The company should then start at the ma'imum possible area %given the aboveconstraints& where it can more eciently function and then" on the way toward thatachievement" aim at the pea! of what can be accomplished in the underta!ing$

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0or e)ample" one company wanted to ta!e itself to a whole new e)tension of its current wor! buthadn(t the s!ills" the infrastructure" the mar!eting reach" etc$ to reach this level$ till e)ecutivessaw that it could ta!e what he was currently  doing to a much higher level within the constraintsof his current eciency and organi#ation$ ;hen the rm too! the e1ort to provide the ma)imumlevel of services at his current level of eciency" wor! boomed$ +$g$ with the same e1ort thecompany was able to perform the same services as before to a higher level audience directly%without the intervention of other referral companies&" enabling its revenues and prots to*uadruple$ >ife responded from all sides to his e1ort to do the ma)imum possible at the rm(scurrent level of eciency$

;hat will then succeed for the rm is determined by its level of eciency in life$ The company(slevel of eciency is the plane of consciousness that it is currently organi#ed at$ >ife will suddenlyand abundantly respond to an aspiration to ta!e the company to a higher level within theconstraints of its current eciency and organi#ation$

Of course" the rm can raise that eciency" and aspire for and achieve at an even higher level$till at each point the rm still must :udge if it has all" or at least most  of those elements of thateciency in place before the rm ris!s placing all of its bets on something decidedly new$

5s the company then succeeds at a higher level at its current level of eciency" the rm shouldalways aim for the highest achievement within that possibility of products and services o1ered$ That aspiration and will for the pea! will get the company to that pea!$

8f" when the rm sets out on this :ourney" and it also sheds its negative propensities and valuesrelated to the wor!" top management will see that they will ac*uire an energy in theirimagination which will in fact be the si#e of its accomplishment later on$ ?ou will see that life hasa way of responding *uic!ly and abundantly by building a bridge between what is imagined andwhat is accomplished$

nsuring Successome of the !eys to a very successful outcome to your strategic plan are'

• Mot biting o1 more than you can chew when developing your original goals and ob:ectives$3oing what can be done$ 8$e$ not hoping to accomplish something to broad and wide$

• 8nsuring that you have the resources" organi#ational prowess" nance" etc$ to enable theplan to wor!

• Being honest about the company(s negative propensities" and overcoming those areasthat the company is currently wea!" and including it in your action to dos$

• Having real commitment  to the plan$ 8$e$ do your 9+5>>? want to do this$ 8f not" there islittle chance for success$

• 5 complete buy in by others to the plan

• taying ocused on the plan and not drifting o1 into other areas causing the plan to get

diluted over time$ This is very importantL• 5n unfettered determination to carry out the plan" mar!ed by intensity and focused hard

wor!$

• 8mplementing values down the greatest detail of wor! %i$e$ perfect e)ecution of values&

• 5 commitment by appropriate individuals to the start and nish dates of your action todos$

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Business' trategi#ing

1eveloping a Strategic Plan

 ?ou set the direction for the company by developing a strategic plan$ 5 strategic plan that is wellconceived and implemented can energi#e the company to the pinnacles of success

 ?ou develop a strategic plan by creating a mission statement" establishing your goals andbusiness values" developing strategies to carry out your goals and values" and then developingspecic action plans to implement each of the strategies you set forth$ 0inally you communicateyour plan to your sta1" and have them implement the details of the plan$

 

5ntitled

5 plan will only be as successful as your true desire to implement it$ ;ithout this true desire" it isessentially worthless$

 

5ntitled8f you can carry forth your deepest aspirations" i$e$ the deepest spirit that enabled the plan ateach point along the way" rather than :ust the mere e)ecution of the plan itself" you will vastlysucceed$ Chec! at each point if you feel the deepest aspirations behind the plan$ Otherwise"abandon it" for it ill produce little$ ;hat you really wanted is what really accomplishes$

Following the nspiration of the Plan.+)cellent Alanning gives +)traordinary 9esults when the mind moves away from the planneddetails to its own inner pirit which is 8nspiration$.Be ready with a consummate plan$ Do not rely on it" 8mplement the plan trusting to the trueessence and pirit of the Alan" which is inspiration$ %-" slightly modied&

Strategic Plan Follows the Process of Business Growth and 1evelop!entBuilding a strategic plan is essentially a process by which the company grows and develops tohigher levels of functioning" accomplishment" success" and :oy$ 5 company is actually alwaysgoing through this process" whether unconsciously" or consciously as when it engages in a

strategic plan$

A)"07 on the #ow to 1evelop a Strategic Plan in Business

#ow #igh Should the o!pan( Ai! to !prove tselfL The company should enter at the ma)imum level where it is positively organi#ed" and do so withfull intensity$ By 4positively organi#ed4 we mean where the company has the full complement ofs!ills" !nowledge" e)pertise" technology" energy" will" time" sales and mar!eting prowess"nancial stability" structure" :ob positions" levels of systemi#ation" etc$ etc$ This is the rm(s levelof e!ciency $ The company should then start at the ma'imum possible area %given the aboveconstraints& where it can more eciently function and then" on the way toward thatachievement" aim at the pea! of what can be accomplished in the underta!ing$

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0or e)ample" one company wanted to ta!e itself to a whole new e)tension of its current wor! buthadn(t the s!ills" the infrastructure" the mar!eting reach" etc$ to reach this level$ till e)ecutivessaw that it could ta!e what he was currently  doing to a much higher level within the constraintsof his current eciency and organi#ation$ ;hen the rm too! the e1ort to provide the ma)imumlevel of services at his current level of eciency" wor! boomed$ +$g$ with the same e1ort thecompany was able to perform the same services as before to a higher level audience directly%without the intervention of other referral companies&" enabling its revenues and prots to*uadruple$ >ife responded from all sides to his e1ort to do the ma)imum possible at the rm(scurrent level of eciency$

;hat will then succeed for the rm is determined by its level of eciency in life$ The company(slevel of eciency is the plane of consciousness that it is currently organi#ed at$ >ife will suddenlyand abundantly respond to an aspiration to ta!e the company to a higher level within theconstraints of its current eciency and organi#ation$

Of course" the rm can raise that eciency" and aspire for and achieve at an even higher level$till at each point the rm still must :udge if it has all" or at least most  of those elements of thateciency in place before the rm ris!s placing all of its bets on something decidedly new$

5s the company then succeeds at a higher level at its current level of eciency" the rm shouldalways aim for the highest achievement within that possibility of products and services o1ered$ That aspiration and will for the pea! will get the company to that pea!$

8f" when the rm sets out on this :ourney" and it also sheds its negative propensities and valuesrelated to the wor!" top management will see that they will ac*uire an energy in theirimagination which will in fact be the si#e of its accomplishment later on$ ?ou will see that life hasa way of responding *uic!ly and abundantly by building a bridge between what is imagined andwhat is accomplished$

nsuring Successome of the !eys to a very successful outcome to your strategic plan are'

• Mot biting o1 more than you can chew when developing your original goals and ob:ectives$3oing what can be done$ 8$e$ not hoping to accomplish something to broad and wide$

• 8nsuring that you have the resources" organi#ational prowess" nance" etc$ to enable theplan to wor!

• Being honest about the company(s negative propensities" and overcoming those areasthat the company is currently wea!" and including it in your action to dos$

• Having real commitment  to the plan$ 8$e$ do your 9+5>>? want to do this$ 8f not" there islittle chance for success$

• 5 complete buy in by others to the plan

• taying ocused on the plan and not drifting o1 into other areas causing the plan to get

diluted over time$ This is very importantL• 5n unfettered determination to carry out the plan" mar!ed by intensity and focused hard

wor!$

• 8mplementing values down the greatest detail of wor! %i$e$ perfect e)ecution of values&

• 5 commitment by appropriate individuals to the start and nish dates of your action todos$

Business' Higher >evels of Organi#ation 

Overview  leanliness & Orderliness  Organizational

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o!ponents of o!pan(

S(ste!ization  oordination & ntegration  Authorit(  Misc,7Rcienc(+ etc,.

 

Overview%top&

1e>nition of OrganizationOrgani#ation is the component that holds everything together and forms it into a living whole$Organi#ation consists of the structures" systems" policies" procedures and activities of a business"the manner in which it e)ercises authority" ta!es decisions" communicates" coordinates andintegrates its activities$

1e>nition of an Organization

o

Organisations are bringing together activities so that in their coordinated action" theywould produce a greater result$o 8t would be more accurate to say that organisation is to bring together ?T+- to wor! in

union rather than activities$ %-& 

5nderstanding Organization '( onceiving ts A'senceObserve a child at ^ or N$ He is under the parental direction that has ta!en the direction ofschooling$ chool organises the child(s energies$ 9emove the parental direction$ Mow you see therole of organisation$ 8t is evident$

5 man at ]J is under his own direction i$e$ discipline$ 9emove the discipline in one year" a middleclass man will be in the slum$ One in the slum has al the slum opportunities$ By organi#ation" hebecomes a middle class person$

 The role of organising can be seen in an oce" school" army" family" etc$ when it is removed$Conceive of the rst occasion when organi#ation was introduced at rst and compare it with theunorganised state$ %-&

 

2ature of Ph(sical+ $ital+ Mental+ Spiritual Organizations

Organisations e)ist at the physical" vital" mental levels$ =and spiritual levels beyond@

AH?8C5> O9G5M85T8OM .. 8n a physical organisation" disparate individuals are broughttogether under the will of a single individual" who alone prevails$ Here all decisions restwith that single individual$ 7iolation of his will resulted in death %in earlier times&" now indismissal$ The member acts on physical written instruction$ 8n a physical organisation"we get all the benets of an organisation" but the benets are minimal$ The benets ofease of operation" saving of time" avoidance of the same operations" saving of money andgreater results$ 5 good number of our organisations are %currently& physical organisations$

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78T5> O9G5M85T8OM .. 5 vital organisation does not di1er very much from a physicalorganisation$ Here violation is not punished by death" but by ostracism$ 8nstructions aremostly oral" understood by the members$ The nest of vital organisations is that where themembers anticipate the bossRs will and act readily$ ;ritten instructions are often there"sometimes they follow$ This organisation re*uires enthusiasm" devotion" dedication$-embers act is if they are one single body$ One can venture to say the results are tentimes greater than the physical organisation$ peed is its most characteristic trait$Aunishment is ostracism" dismissal" and humiliation$ !ills re*uired here are inclusive ofphysical s!ills" but essentially are vital s!ills of relationship" especially human relationship$Cooperation is the central strategy" but coordination is essential$ peed here is seen asthe elimination of any gap in movement$

-+MT5> O9G5M85T8OM .. The modern world functions by mental organisation$ Here thee)actness is to the minute$ +ach level of organisation is inclusive of all previous levels" butmore eciently$ Alanning is rational$ 8t anticipates results by Time" pace and *uality and*uantity of results$ ;hat rules here is MOT the boss" but the 9,>+$ 9ule is to be obeyed$7iolation results in loss of promotion" reputation" but not dismissal or li*uidation$ 9ecordsare the life blood in a mental organisation$ ;hat is not recorded is not admissible fact"even if the tangible results are there$

A898T,5> O9G5M85T8OM .. elf.givingness$ 9ecognition of the inner value of the awa!enedpirit$ The spiritual organisation is meant only for those who have transcended all theprevious levels$ 5t the spiritual level" there occurs a reversal" the punishment becomesreward$ (ersonality is the determinant" (ersonality determines how much it wants toreceive$ To build up oneRs personality" one needs a spiritual organisation$ Here it is usefulto remember the N aspects of the pirit 8nnity" +ternity" ,nity" Truth" Goodness"Consciousness" Aower" Beauty" >ove" _oy" ilence" Aeace$

o Strategies trategies vary as organisations vary$ 8n the physical organisation" it isobedience" in the vital organisation it is conformity" in the mental organisation it is theobedience or adherence of the written instruction$ 8n the piritual organisation" thestrategy is self.giving$ 8n any organisation" we nd an old mi)ture of all these strategies

giving sporadic results$o Recognition One recognises the physical organisation by an order of the boss" the vital

organisation by the intention of the boss" the mental organisation by the written order$ 8nthe piritual organisation it is recognised by the inner value of the awa!ened pirit thatgives the recognition$ %-" somewhat reorgani#ed& 

!personalit( 7na'les Organization-a!ing the personal authority into impersonal policy" system" procedure is organisation$ %-&

Organization to nstitutionAower is greatest and most ecient where its e)ercise is automatic" subconscious as in thebodyRs autonomic nervous system and in the systems of a company$ 7ery true$ 5t this stage"

society calls it culture" tradition" custom" way of life$ ;e say at this stage organi#ation changesinto institution$ %-&

GM*s Power of Organization8n the rst *uarter of the Jth century" 0O93 ruled the automobile world as a colossus$ till 0ordretains its height in a great measure$ loan was an e)ecutive who :oined General -otors" whichwas a distant second in the industry$ loan rose to become the chairman of G-$ He had aninstinct for O9G5M85T8OM composed of systems$ 0ordRs pride was technology and lower price$ystems in 0ord were secondary$ teadily G- outstripped 0ord and maintained that lead$ 8t was asingular achievement of loan$ %-&

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Organization Strategies for !prove!entHere are a few organi#ational strategies for business improvement'

• +stablish clear :ob descriptions for every position" and create a system whereby theresponsibilities and authority of each position are clear to other people in the company$

• 5naly#e the :obs of e)ecutives" managers" and supervisors to identify tas!s that can bedelegated to lower levels and the conditions necessary to ma!e that delegation e1ective$

• Conduct an analysis of ma:or activities in the company %such as selling" order ta!ing" etc$&

to identify ways to increase speed" reduce cost" eliminate unnecessary steps" and improve*uality$ 5lso" insure there are systems for every activity$

• 5sses the e1ectiveness of important systems in the company %e$g$ accounting" budgeting"personnel" information" planning& in terms of their speed" their personnel re*uirements"*uality of wor!" cost of operations" and whether fully being utili#ed$

•  Try to coordinate and integrate any two systems to create a powerful organi#ation$

• =G>OB5> T95T+G? 0O9 75>,+@ 5pply the value to every activity %and sub.activity& toevery system %including every procedure&" and to every :ob position tas! %and sub.tas!& inthe company$

• 8mplement organi#ational values such as coordination" integration" discipline" freedom"

standardi#ation" teamwor!" and communications$• 3etermine whether we can innovate any new systems that will further improve our

performance$ 3etermine if there are systems successfully employed by other companiesthat could be used by our company$

Free Market o!petition+ 5nhealth( o!petition+ & #ow o!panies that areOrganized+ Attuned to the 2eeds of Societ( that Survive t The free mar!et is the surest mechanism to ensure economic democracy$ ,9 tried commandeconomy administered by the tate$ 8t only stiKed growth$

 The rules of the mar!et are a powerful antidote to the greed of men$

Before the private phone companies entered the mar!et in 8ndia" phone calls were costly andservice was poor$ One paid 9s ] for a three.minute T3 call to -adras from Aondicherry$ Ahonerepairs had to wait for days and demanded several reminders$ till the wor!men had to be paide)tra$

Mow when the competition is allowed" service is readily available and call charges are more thanhalved$

Competition is necessary for !eeping the mar!et healthy$ +ven such a competition turnsunhealthy often$ Those who are Kush with money reduce the price of the product below the costprice with a view to wiping out the smaller fries in the mar!et$ They die in vast numbers and*uic!ly too$

8n a eld where there are about a hundred small producers" unhealthy competition wipes outmost of them" sometimes all of them" e)cept one or two$

Coca.cola faced such opposition from Aepsi Cola$ +ach year the cola wars have their own season$maller fries *uic!ly vacate the eld$

Competition ensures fair price to customers$ 8t stimulates the opposition to become ecient$ Theunhealthy price wars are ruinous to cash.starved companies$ 5lso" ill.organised companies cavein under the mighty blow of an adversary armed with eciency" enormous capital andunscrupulous motives$

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8s it all 8s there something beyond it 5s usual" there is more than meets the eye$

5 fully O9G5M8+3 company cannot die whatever the competition is" however unscrupulous theyare$ Organisation is health" vitality$ 8t is healthy irrespective of the environment$

 There are various levels of organisation$ The company that faces sti1 competition will survive if itis organised enough to survive in the environment$ 5 company that is integrated with the societywill be vibrant$

5ny society is moving on certain lines$ On those lines" the society will carry great force" as the8ndian society is moving towards greater education and greater prosperity$

 To minister to THO+ needs consciously is to be vibrant$ That vibrancy is a vibration of growth$trong competition will stimulate that vibrancy$

5t a time when companies are dying li!e Kies crushed by the competition" a vibrant company willnd itself growing$ Competition is a welcome stimulus for an organised" vibrant company$

0orty new entrants in the scooter mar!et twenty years ago struc! terror in the heart of Ba:a:$ That year" he grew NJJ percent$ %-&

"he Survival of a o!pan( and ts nner Organization Thousands of companies sprout and fold up before long$ Hundreds of companies have survived ahundred years or even two or three hundred years$ Their secret is the *uintessence of organisedcommercial activity$ He who lives in tune with nature lives a long life and it is a healthy life" too$OneRs e)ternal life can be in tune with the environment$ His inner life too can be of the samevibration of the e)ternal surroundings$ That inner life is !nown as character$ Aersonality is abetter description$

 These are words of psychology$ 8n the eld of wor!" the same will be described as structure$ 8nthe language of business" they are !nown as inner organisation and outer organisation$ *

company whose inner organisation is sound cannot die " however much the mar!et changes$ There can be competition" but this company will survive it$

 There can be chaos in its outer functioning but its inner vitality will be intact and will not permitthis company to die as others who are not organised$ Organic farming has proved that those fedon its produce are immune to epidemic or endemic diseases$ Organic farming O9G5M8+ theinner Aersonality with vitality$ That company which is well organised and is full of inner vitality isinvincible$

8n NSQS when Chrysler contracted a record loss and conse*uent debt" the world unanimouslypronounced its winding up$ ome of us here in the ociety gathered information about thecompany and found it had inner original vitality but the outer functioning was in utter confusion

and chaos$ Our conclusion was if right decisions were ta!en" there was no reason Chrysler wouldfail$ ;e were observing the company with interest$

;e had a slender correspondence with the company$ The one line letter of >ee 8acocca gave us afurther insight$ ;e felt that the company would not only survive" but prosper$ ;hen it turned thecorner and released the , government from its guarantee" ChryslerRs sales reached P billionfrom the previous NN billion$ On the 0ortune IJJ list" she moved from the Prd position to theNNth ran!$ %-&

 

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A)"07 on #ow Organization is the Great Secret of Business Success 

leanliness and Orderliness%top&

leanliness in Business 7na'les 0ife )esponse

Often the very rst thing we tell our business clients is to clean or organi#e some aspect of theirbusiness one level higher$ ;e actually as! them to do that before anything elseL That gets animmediate life response %e$g$ money comes in out of nowhere" good news arrives" etc$&" whichgains the client(s trust$

leanliness in Business-c3onald(s restaurants is a prime e)ample of the power of absolute cleanliness how it canovercome mediocrity of product" and propel the company to the pinnacles of success" to the topof its industry$

 The rst sight unseen advise that a consultant gave to his client was to clean up and ma!e more

orderly the center" one level higher$ +verything that he advised after that turned out to beanticlimactic to the results received from that initial instruction$

5ntitled-a!e everything spotless and orderly in the company$

Additional 7ntries )elated to the ndividual

Organizational o!ponents of o!pan(%top&

o!pan( Organization The organi#ation of a company consists of three basic building bloc!s$ They are _ob Aositions"5ctivities" and ystems$ The !ey to the growth of organi#ation lies in understanding how each ofthese subunits of organi#ation develops" and how they interact with one another to form anorganic whole$

Organization of a o!pan( The subunits for organi#ation in the company are structure" individual :ob positions" activities"and systems$ The more organi#ed these are" the more organi#ed the company is$

 o' Positions

9e' _ob Aositions'

Structure .. The rst thing to consider is if the structure of :obs in the company are right fortoday(s business and for your plans for tomorrow$ Therefore" its worth doing a serious analysis ofwhether or not the structure of your company contains the right ma!eup and balance of :obpositions$

 *uthority  .. econd we need to e)amine whether each :ob position in the company is matched bya level of authority for the person in that :ob to carry out the tas!s contained within the :ob$ 8naddition" the person lling the :ob needs to clearly !now who he or she is to report to %for theoverall :ob and for each tas! in the :ob&$

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Distribution o Tas;s .. Third" one needs to e)amine whether the :ob tas!s that are assigned tothe individual are the right  tas!s for that position$ Aerhaps some tas!s for a :ob should not beincluded in the :ob" or some tas!s may need to be added to the :ob" or some may simply need tobe delegated to another :ob position %especially less important tas!s involved in the :ob&$ Therefore" an analysis of the content of every :ob position the company is also worthy of adetailed analysis in the company$

Right (eople7 Training .. 0ourth" once :ob positions in the company are properly allocated" and :obtas!s for individual :obs are ma)imi#ed for eciency" individual :ob positions need to be lled bythe right people" and each person trained to the hilt for that :ob$

Activities5n individual person carrying out a tas! is an act " which is perhaps the minutest subunit thate)ists in a company$ 8ndividual acts are lin!ed to one another in chains of acts called activities$>i!e :obs" activities can be continuously improved throughout the organi#ation as well$ +achimprovement to an activity releases fresh energy and ma!es the organi#ation more e1ective$

 Therefore" reviewing the ma:or activities in a company is a highly worthwhile endeavor$ 0ore)ample" many high tech manufacturing companies are reviewing their product developmentactivities" thereby ma)imi#ing the speed of products and services to mar!et" as well as the

eciency and *uality of their products and services$ Therefore" a thorough activities analysis cansimultaneously ma!e the company more ecient and e1ective" releasing great energy andprosperity$

-a!e a list of all of the activities in your company %such as selling" accounting" manufacturing"human resources" information technology" etc$&$ Then determine %e$g$ through research"interviews" etc$& how each of the critical activities can be upgraded or reorgani#ed$ Thenimplement your plan for improvement$ 0ollow this up with improvements of less critical activities$

S(ste!s The ultimate building bloc! of organi#ation is systems$ ystems are simply mechanisms thatautomate activities" or interlin!ing activities$ ystems posses the power to carry out activities

much more *uic!ly" precisely and regularly than individuals can perform them on their own$ The productivity o an organization is determined by the e'tent to which routine and recurring physical activities are systematized and turned into standard operating procedures"

ystemi#ation doesn(t :ust ma!e activities wor! more ecient it ma!es people more rela)ed andcheerful at wor! because the activities almost 4ta!e care of themselves$4 8n fact" the happiestpeople are often in companies that have turned most or all activities in the company intocorresponding systems$

 Thin! about systems in your company %e$g$ computeri#ed boo!!eeping" email" sales trac!ing"sales analysis" manufacturing" credit chec!ing" etc$&$ Then thin! about the following *uestions$3o you have systems in place for every ma:or activity in the company ;hich activities needs to

be systemati#ed How should they be systemati#ed 5nd then there are the e)isting systems$How can they be upgraded to the ne)t level of eciency

S(ste!ization%top&

S(ste!ization in Business The most organi#ed companies systemati#e every activity$ Beyond that they coordinate and lin!e)isting systems to one another$ This creates a dense 4neural net4 creating a tremendousunderpinning for success$

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Organize and S(ste!atize 7ver(thing8nsure all :ob positions are well dened" all standard operating procedures are dened" andactivities are clear$ Turn every activity in the company into a system$ Then coordinate systems toone another$

o!panies Should o!puterize Full(5ny company that fully computeri#es uses all available computer programmes cannot escapee)panding ve to ten times$ Computer companies will be seen not using computeri#ation in theirown administration$ %-&

"he o!pan( an Beco!e a o!plete Full( Alive Organis! ?ou can move a company from an organi#ation to a complete organism where every part isma)imi#ed$ Complete computeri#ation can enable this so no part is left behind$

• Organisation is the rst stage of which organism is the nal stage$•  The postal system is an organisation the human body is an organism$• 5n organism consists of many organs each of which functions as an organisation$• 8t is possible to coordinate not cooperate the functions of all the internal organs of a

body$• uch a coordination can be e)tended from their central function to their cellular function$

• Cooperation is to function at di1erent points to move collectively to the same goal$• Coordination is the capacity to function in response to each move of a di1erent organ

appropriately$•  The company is dead in parts" alive in other parts" of course negatively$• Megative e)istence means it e)ists enough for survival" not to ma!e prots$•  To revive the dead parts is to revive the whole organisation$• Computerisation prevents compartmentali#ation$• 5ny company that fully computeri#es uses all available computer programmes cannot

escape e)panding ve to ten times$ Computer companies will be seen not usingcomputeri#ation in their own administration$

• 5 company is organised in all parts but e)presses only one part that it chooses" as theenergy is limited$

• Aresently companies e)pand by the mar!et.drive" not driven by the founderRs energy$• 8n a client we can computeri#e fully and that it will do the wor! fully$• ;e can bring him to a realisation that he can drive the company on his own" instead of

letting the mar!et drive it$• Computerisation can ma!e a dead organisation >87+$ %-" slightly modied&

o!panies Should o!puterize Full(5ny company that fully computeri#es uses all available computer programmes cannot escapee)panding ve to ten times$ Computer companies will be seen not using computeri#ation in theirown administration$ %-&

"he o!pan( an Beco!e a o!plete Full( Alive Organis! ?ou can move a company from an organi#ation to a complete organism where every part isma)imi#ed$ Complete computeri#ation can enable this so no part is left behind$

• Organisation is the rst stage of which organism is the nal stage$•  The postal system is an organisation the human body is an organism$• 5n organism consists of many organs each of which functions as an organisation$• 8t is possible to coordinate not cooperate the functions of all the internal organs of a

body$• uch a coordination can be e)tended from their central function to their cellular function$• Cooperation is to function at di1erent points to move collectively to the same goal$

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• Coordination is the capacity to function in response to each move of a di1erent organappropriately$

•  The company is dead in parts" alive in other parts" of course negatively$• Megative e)istence means it e)ists enough for survival" not to ma!e prots$•  To revive the dead parts is to revive the whole organisation$• Computerisation prevents compartmentali#ation$• 5ny company that fully computeri#es uses all available computer programmes cannot

escape e)panding ve to ten times$ Computer companies will be seen not using

computeri#ation in their own administration$• 5 company is organised in all parts but e)presses only one part that it chooses" as theenergy is limited$

• Aresently companies e)pand by the mar!et.drive" not driven by the founderRs energy$• 8n a client we can computeri#e fully and that it will do the wor! fully$• ;e can bring him to a realisation that he can drive the company on his own" instead of

letting the mar!et drive it$• Computerisation can ma!e a dead organisation >87+$ %-" slightly modied&

Additional 7ntries )elated to the ndividual

 

oordination and ntegration%top&

"he Power of oordination

• Coordination is to alter our wor! in such a way that another personRs wor! will befacilitated$ The sugar millRs scheduling its crushing operation in time with the farmersRcutting the cane is coordination$

• Coordination creates a new opportunity that spreads to the end of the world$• 0or personal progress one can coordinate his various faculties or talents$$$$ To locate oneRs

faculties . -emory" 8ntelligence" 8magination" Aatience" Capacity" etc$ . and intelligentlycoordinate them will raise one in his career to the position he would normally achieve atthe time of retirement$

• 5n industry which tries to consciously coordinate with the di1erent wings of the societywill soon spread all over the state or the nation$

•  Thoughtful coordination generates new institutions all over$ %-" e)tracted&

oordination in a o!pan( The highest performing companies are those that have the highest level of coordination" up"down" sideways throughout the company$ 8t is a great organi#ational value to implement" withma)imum power$ Consider how you can coordinate any thing at any level .. activities" systems"pro:ects" :obs" communication" learning" planning" feedbac!" news" results" etc$ etc$

oordinationCoordination is to see one thing in terms of another$

oordinate Organization o!ponents-a!e your organi#ation more 4dense4 by coordinating departments %or divisions" teams" andother components& with one another$ 0or each department %or other component& thin! abouthow it can be coordinated with every other  department %e$g$ 963 with ales" H9 with 963" etc$"etc$&$ Then implement the best coordination ideas$

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0inking S(ste!s+ 1isciplines as #igher Organization _ust as lin!ing any two systems in a business %e$g$ sales and r6d& can dramatically improve it" soto a great scientic brea!through can more readily come about by the coming together of twovery di1erent disciplines %e$g$ genetics with computer science" biology with chemistry" biologywith oceanography .. e$g$ to create hydrogen fuel .." even biology with psychologist" and manyothers&$ This same idea holds true for any two wor! disciplines$ 8n essence" lin!ing two systems isa particularly powerful way to create greater" more dense organi#ation which means faster"greater" richer development and evolution$

oordinating and ntegration The ultimate truth of organi#ation is the ability of the three building bloc!s to wor! together$ Thereal power of organi#ation arises from its capacity for coordination and integration of people"activities" and systems$ ;hen departments and divisions move from isolation to coordination andintegration" the real power of organi#ation is released$ Coordination and integration are theadvanced tools of organi#ation$

;hen people :ob positions are more coordinated with one another" when activities are moreintegrated and coordinated with one another %e$g$ selling to accounting" manufacturing toinformation technology" and endless other connections&" and when systems are interrelated %e$g$accounting and boo!!eeping to sales trac!ing" or sales trac!ing to manufacturing" etc$&" the real

power of organi#ation is released$ This coordination and integration can lead to e)plosive energyand vitality in the company$

 Ta!e the idea of integration of systems$ uppose there are I systems in a company with aminimum of coordination and they are all coordinated to a ma)imum e)tent" the same sta1 canaccomplish twice or thrice more$ To give a simple e)ample" in a college if the timetable of thedo#en departments is not coordinated" i$e$ if each department has its own time table" the twoyear course will e)tend to ve years and twice as many classrooms must be built$

Multiplier 7ect of ntegration of Sectors The integration of two or more sectors of social activity" organi#ation or technology leads to amultiplication of their productive power" as the combination of computer and

telecommunications has given rise to the 8nternet which integrates multiple functions includingnews delivery" education" commerce" and entertainment$ %-& 

$alue of ntegration )eVects #igher ntegration The value of integration .. such as in business where it enables smooth operation verticallybetween di1erent levels of the organi#ation in terms of plans" decisions" and priorities .. is anaspect of how each part of the ;hole of a thing can see its relationship to other parts$ Thisintegral relationship is one aspect of having the integral !nowledge of a thing" reKective of theintegral !nowledge and life one perceives from truth consciousness$

 

Also See #ar!on(+ Oneness+ 5nit( 

Authorit(%top&

;e(s to 1elegation of Authorit(

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One part of organisational e1ectivity is that the 5,THO98T? has moved down from the top andfunctions at various low levels on its own$

5uthority is e1ectively delegated$ 3elegated authority denes the personality of the wor!er$ Heis thus enthused" energised" and motivated because what he does he sees as his ownachievement$

8n 8ndia" it is still at the conceptual stage$ Top management pays lip service to delegation$

+)ecutives in a private establishment do not go by the rules laid down" the speeches given" bythe tone of those speeches and what the top actually desires$

7ery readily they tune themselves to the real inner re*uirements of the employer$ ;henDhrushchev announced liberalisation in the ,9" he still behaved li!e talin and the ran! andle treated him as talin$

8f you are presiding over a vast organisation" and you are genuinely interested in delegatingauthority" you will see that it is very hard for you to persuade the e)ecutives to act as you wish$

Aeople are not used to freedom$ They can be licentious$ ?ou cannot easily persuade people belowto act on their own$ They will" time and again" do what you had wished long ago$

uppose you successfully persuade them" you will witness the entire organisation becoming la)and no one ta!ing any substantial responsibility$

8t is an art to delegate authority and it is a science of management to ma!e that delegatedauthority have the desirable e1ect on productivity$ 8t is not enough to instruct$

8t is necessary to train$ Before training your e)ecutives" loo! into yourself$ ee how much you areH5AA? to part with the authority vested in you$

 There will be a wrench in giving it up$ >et it be a true desire that is translated into action throughinstructions followed by training$ %-" slightly edited&

 

"rading Manage!ent Authorit( for 3ork Authorit( as 7!plo(ee 7nthusias! ino!pan(-anagement believes in authority$ +)ercise of authority does wor!$ There is an alternativemethod" which is better$ 9elease the enthusiasm of the wor!er$ Then authority will besuperKuous$ Train the enthusiasm into a s!ill$ 8n that case" no supervision will be necessary at all$+ach will be conscious of his own s!ill$ 8n such an atmosphere it is not easy to ma!e the wor!erleave the factory at the closing hour$

8t is the authority of wor;  which is far better than the authority of the management$ There issomething even greater than the wor!$ 8t is the pirit of the wor!$ %-&

Authorit(+ 1elegation+ and Freedo! in o!pan(.Aower issues from authority" the capacity to control and direct energy$.Aower is personalized authority$ The ego ta!ing :oy in the capacity to control and direct energy"authority becomes Aower and taste of power$.Aower e)presses impersonally  through policy" systems" procedures$ %-a!ing the personalauthority into impersonal policy" system" procedure is organisation$&.Aower is e)ercised personally through the decisions of managers at all levels$.Aower of the organi#ation increases only in the measure authority is delegated down from owner

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to C+O to e)ecutives to lower levels$ %,sually it is wrested collectively in a revolution" individuallyby a 9ebel$ -an concedes it when the climate changes&.The delegation must be by e)ample not compulsion$ %The C+O can be educated to delegate" i$e$he can see the overwhelming advantage$ +ducation is mental discipline" i$e$ self.compulsion$&.3elegation of power is achieved only through freedom$ %9evolution is by destruction$ +volution isby education in freedom$&.Aower is greatest and most ecient where its e)ercise is automatic" subconscious as in thebodyRs autonomic nervous system and in the systems of a company$ %-&

 

!personalit( 7na'les Organization-a!ing the personal authority into impersonal policy" system" procedure is organisation$ %-&

 

0evels of Authorit( at Planes of Matter+ 0ife+ Mind+ and A'ove.The leader must !now when to be detached and when to assert authority$ 0or each level ofconsciousness/activity" there is a corresponding status of the leader$

• 9atter   subconscious .. survival .. routine matters should be handled through system andprocedure authority delegated to a system$

• )ie  conscious e)ecution of wor! .. growth areas re*uiring conscious discrimination andchoice should be handled through conscious e)ercise of authority by managers$ %The lowerthe level it can be handled" the more ecient and powerful the organi#ation$ Thecorresponding poise of the C+O here is that of the ;itness who consents and supports andintervenes only as and where necessary$&

• 9ind  planning 6 organi#ing .. development in areas in which the organi#ation is not yetfully conscious or in which thin!ing and analysis are re*uired to formulate strategy throughe)ercise of authority by -anagement Committee$ %;hen the mind of the wor!er e)ercises"organisation at his level emerges" which is the last word in eciency$ C+ORs e)ercise isleast ecient$ -anagement committee does it better$ The very best is the wor!er thin!ing

about the wor!$ He then becomes the C+O$ 0ord became 0ord by such thin!ing$& +venhere" the ob:ective should be to impart the perspective and attitude of the pioneer/leaderto e)ecutives/editors so they will ta!e development initiatives on their own$

• Supermind  evolution in areas in which the organi#ation is unconscious of the potential"the leader as pioneer must lead purely on the strength of his own !nowledge and faith$

•  The goal is to move all decisions to the lowest level at which they can be competentlyta!en$ %-&

Fro! Authorit( of 7go to !personal Authorit( of the o!pan(.+)ercise of power is irresistibly attractive to the ego$ %Mow it is the ego of C+O$ >et it move downto the ego of others$ ;hen the ego dissolves" it will be an e)plosion$ 3ecision moving downe)pands in arithmetic progression as it is still e)ercised by the ego at a lower level$ ears

e)panded by serving the ego of the customer$ ;almart serves lesser egos$ till" it is ego$ ;henthe ego of the last person dissolves" the organi#ation will ac*uire the subconscious eciency$&.Organi#ation is most e1ective where power is e)ercised impersonally with the minimum ofegoistic assertion$ %-oving away from the ego is to move towards impersonality$&.This is best achieved when the leaders of the organi#ation sub:ect themselves to the impersonalauthority of the organi#ation$ %They do so under compulsion" not by themselves$& The ownersurrenders his authority to the company management$.;hoever e)ercises authority" it is the authority of the company that is e)ercised$ %The ,president" the police ocer and the court all e)ercise authority of the society$&.8t is not the authority of the boss that needs to be protected and reinforced" but the authority ofthe company the power to fulll its aspirations$ %-&

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2on-!position of 3ill5uestion 5s a C+O of a company" one !nows that imposing one(s will over others is oftennecessary to move forward$ How goes one avoid this assertion %which often results in conKict anddisharmony& and still have the power and respect nesessary to to drive accomplishment

 *nswer 5uthority is essential for accomplishment$ 8mposing one(s will without personal egoisticassertion achieves results with a minimum of reaction in other people$ 8mposing one(s will withegoistic assertion evo!es ma)imum conKict" disharmony and is detrimental to wor!$ ince anydisturbance has a negative conse*uence and any act e)presses ego" ilent ;ill is more powerfulthan e)ternal initiative because it avoids stirring up other people$ %-&

Power Acting in Freedo! 0eads to A'use;here AO;+9 acts in freedom" man is uncompromising$ =+$g$@ The employer will be merciless ifthere is no law restraining him and if the wor!ers are timid and unorganised$

 The wor!ers will not be reasonable if the courts ta!e their side$ How far these e)pressions ofpower . assertions . will go has been seen in di1erent decades$ ;hen the situations change" itwill be a sight to see the parties on their own switching sides and becoming rational$ %-&

Authorit( "(pes in a Social 7ntit(

.ocial authority %e$g$ the pressure of the boss or management or the ruler& is better than noauthority$

.Organi#ational authority %e$g$ the authority of procedural rules in a system in a company& isbetter than social authority$

.Aersonal authority %e$g$ of the individual wor!er" such as a programmer& is better thanorgani#ational

authority$

 

5t that point the social entity evolves from an organi#ation to an institution" i$e$ it is a maturedorgani#ation$ The 8nternet may be an e)ample of this$

Authorit( in Organization & nstitution

5n authority should give way to an impersonal organi#ation$ +$g$ from 48 %or we& said you shoulddo this"4 to the fact that there is a system setting out the rules for doing this" which furthermoreyou can actively participate in$ The culmination of this is when that organi#ation matures into an

institution" where there are no signs of authority authority is vested in and emanates completelyfrom the individuals$

 

Fro! Authorit( to Authorit( of Aection8n one(s family or company where there is an established degree of good.will rela) the authoritya little$ 9eplace it by the authority of a1ection" or other high or deep concern" attention"appreciation" etc$ for those individuals$ ;atch then how the e)ternal discipline of authority givesway to inner self.discipline based on these higher values$ ee the positive energy rise" and goodfortune come one(s way$ Continually moving life from the e)ternal compulsion of authority to self.

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discipline through higher values is the evolutionary progress we see!$ %-" paraphrased ande)panded on&

 

Also See "houghts on 0eadership

 

Misc,%top&

&!ciency 

7Rcienc( To achieve more with less is eciency$ %-&

"he Greatest 7Rcienc( The greatest 4eciency4 gives us the greatest result with the least e1ort in the shortest period oftime$ %-&

Building 7Rcienc(.+ciency comes from e)perience$.+)pertise raises eciency$.3oing simultaneously wor!s that are done successively saves time" energy and money$ %-&

7Rcienc(+ciency is the means by which the goal of prosperity is reali#ed$ %-&

7Rcienc(+ciency is to enhance the volume of results$ %-& 

7Rcienc( & Plane of onsciousness The company(s level of eciency is the plane of consciousness that it is currently organi#ed at$

7Rcienc( of Organizations

5s we rise in the scale of organisations" from physical to vital to mental to spiritual the eciencyrises from one to innity$ 8nnity means it is the innity of the personality$ Aersonality is thedeterminant$ %Aaraphrase of -&

)aising 3ork fro! Ph(sical to Spiritual

9aising the eciency is in other words raising the wor! from the physical to the piritual" whichis evolution$ %-&

Scale of 7Rcienc(8t is possible to create a comprehensive scale of eciency as determined by energy" direction"organisation" values at the physical" vital" mental" spiritual levels so that we will have before ushundreds of paths of eciency rising from below$ %-&

#ow #igh Should the o!pan( Ai! to !prove tselfL The company should enter at the ma)imum level where it is positively organi#ed" and do so withfull intensity$ By 4positively organi#ed4 we mean where the company has the full complement of

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s!ills" !nowledge" e)pertise" technology" energy" will" time" sales and mar!eting prowess"nancial stability" structure" :ob positions" levels of systemi#ation" etc$ etc$ This is the rm(s levelof eciency$ The company should then start at the ma'imum possible area %given the aboveconstraints& where it can more eciently function and then" on the way toward thatachievement" aim at the pea! of what can be accomplished in the underta!ing$

0or e)ample" one company wanted to ta!e itself to a whole new e)tension of its current wor! buthadn(t the s!ills" the infrastructure" the mar!eting reach" etc$ to reach this level$ till e)ecutivessaw that it could ta!e what he was currently doing to a much higher level within the constraintsof his current eciency and organi#ation$ ;hen the rm too! the e1ort to provide the ma)imumlevel of services at his current level of eciency" wor! boomed$ +$g$ with the same e1ort thecompany was able to perform the same services as before to a higher level audience directly%without the intervention of other referral companies&" enabling its revenues and prots to*uadruple$ >ife responded from all sides to his e1ort to do the ma)imum possible at the rm(scurrent level of eciency$

;hat will then succeed for the rm is determined by its level of eciency in life$ The company(slevel of eciency is the plane of consciousness that it is currently organi#ed at$ >ife will suddenlyand abundantly respond to an aspiration to ta!e the company to a higher level within theconstraints of its current eciency and organi#ation$

Of course" the rm can raise that eciency" and aspire for and achieve at an even higher level$till at each point the rm still must :udge if it has all" or at least most of those elements of thateciency in place before the rm ris!s placing all of its bets on something decidedly new$

5s the company then succeeds at a higher level at its current level of eciency" the rm shouldalways aim for the highest achievement within that possibility of products and services o1ered$ That aspiration and will for the pea! will get the company to that pea!$

8f" when the rm sets out on this :ourney" and it also sheds its negative propensities and valuesrelated to the wor!" top management will see that they will ac*uire an energy in theirimagination which will in fact be the si#e of its accomplishment later on$ ?ou will see that life has

a way of responding *uic!ly and abundantly by building a bridge between what is imagined andwhat is accomplished$ %-&

7Rcienc(+ Silence+ Silent 3ill+ciency is sought after in e)ecution$ To achieve more with less is eciency$ Aarticipating in awedding for the conduct of which three la!hs of rupees was spent by someone who wanted to be!nown as rich" one visitor e)plained to his friend how things were unorganised$ >ac! oforganisation demands greater e)penses$ Alanned e)ecution" organised arrangements save Time$ Time saved is money saved$ He e)plained how the same wor! could have been done in twola!hs" which was self.evident to the listener$ +ciency comes from e)perience$ +)pertise raiseseciency$ 3oing simultaneously wor!s that are done successively saves time" energy and money$Coordination is to see one thing in terms of another$ 8n a function li!e a wedding" we hear from

friends" EHad you told me" it could have been done cheaper$F ;e realise that we never thought ofsuch a help$ To be informed is to be ecient$ To thin! of one wor! from the point of view of otherwor!s ma!es it ecient$

<uantum physicists are turning management consultants e)tending the theory of chaos todecision.ma!ing$ The army is !nown for its eciency$ ;ar brings out oneRs best$ 8n a family" acrisis releases all the energy$ There are occasions when a three.day wor! is done in one day"even half a day" as everyone evinces interest and o1ers cooperation$ There is something thatraises the eciency of +ciency$ 8t is the power of ilence$ ;hat we !now of eciency and all itsgreat aspects belong to the surface mind$ 8t is governed by Time" +go and thought$ Our -ind hasa depth$ 8t is Timeless and +goless$ 8t is not governed by Thought" but is ruled by ilence$

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5chieving eciency ma!es one tense$ 5cting in 8>+MC+ ma!es us *uiet" generating *uieteciency$ One may wonder how to act silently 5chieve eciency and raise its level$ upposeyou are shifting your factory and the engineers" by their best e1orts" have planned to do it in si)months and some e)perts have saved two wee!s out of it" you have a good occasion to practise8>+MT ;8>>$ The wor! is divided into si) or ten categories$ +ach category subdivides into two orthree parts$ +ach such part will split into forty or a hundred steps$ 8f you are the C+O or theowner" go through each of these categories" parts and steps mentally$ ?ou will be surprised tosee new ideas arising in the mind$ -aybe ve and a half months can still be reduced to vemonths$ 3o not spea! out your thoughts$ Be 8>+MT$ The shifting will be done in four months$ ?oucan go further$ 3onRt dwell on it in your mind$ 8t will be inner silence$ +very thought you have note)pressed will be e)pressed by someone and get incorporated in the pro:ect$ 8t is very powerful$Outer circumstances will be dramatically changed$ The I months or ] months will be reducedto four wee!s$ 8>+MC+ is powerful$ 8t achieves what cannot be achieved$ 8t strengthens+ciency$ %-&

nner 7Rcienc(;hen you live within in the depths you live your greatest 4eciency4 in life$ ?our eciency isyour ability to create great results with the least amount of e1ort in the shortest period of time$

7Rcienc( of Following the Process of Growth

Conscious growth is the ability to use the power of our minds to self.conceptuali#e that which wewish to become" and then follow a process that enables us to turn that wish into great  resultsand achievement$ 8f we understand this process" and ardently follow its methods in our lives" wecan achieve at ten times the level we are now achieving and we can do it with one tenth thee1ort" and in one tenth of the time$ That is the overwhelming e!ciency  of following the processof growth and accomplishment" as opposed to our current  ineciency of growth and progress$%-&

Skills of 7Rcienc(+ciency arises by man learning the s!ills of eciency till they become capacity to accomplish$%-&

7Rcienc(

o 9esults are physical" but far greater than the sum of the individualRs wor!" wor!ing alone$o ;e call the greater result eciency$ %-&

Mind of 3orker as 0ast 3ord in 7Rcienc(;hen the mind of the wor!er e)ercises" organisation at his level emerges" which is the last wordin eciency$ %-&

"he Skills of 7Rcienc(+ciency arises by man learning the s!ills of eciency till they become capacity to accomplish$%-&

0inguistic 7Rcienc(hortening the length without loss of sense is linguistic eciency$ %-&

Business' Optimi#ing Aroducts 6 ervices

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"hree 0evels of )elating to the Market to 1evelop /our Market & Products The mar!et e)ists at three di1erent levels$

N$ 5t the rst level" the mar!et consists of a nite number of recogni#ed needs" andcompanies compete to meet those needs$ 8f your company approaches the mar!et fromthis point of view" its growth is conned to the already established needs of the mar!et$

$ 5t the second level" the mar!et consists of needs which e)ist" but are unrecogni#ed by

society and companies" and therefore are unmet$ Companies grow by recogni#ing thoseunfullled needs" creating a general awareness of them and then meeting them$ ;hat arethe unrecogni#ed needs in your industry ;hat new dimension or incrementalimprovement can you add to an e)isting product or service that will meet a latent need ofsociety or your customers and create a new mar!et that does not now e)ist

P$ Mot every company can create a new product or a new mar!et$ But the third level ofmar!et is open to all$ There is in every industry a gap between what the mar!et actuallyneeds or wants and what companies perceive it wants$ That gap represents fertileuntapped ground for any company that can become more conscious of the mar!et(s realwants$

;hen is the last time you really and systematically as!ed your customers about theirpreferences 8f it was not today or yesterday" perhaps you should as! again$ Aut yourselfon the other side of the counter and loo!ing at things from the customer(s point of view$4 The e1ort re*uired is one of careful observation" perception" and thoughtfulness$

Four 0evels of )elating to the usto!er to 1evelop /our Market & Products There are four levels by which you can relate to the customer$ +ach successive view of thecustomer has more potential than the previous ones to open the mar!et for you$

N$ 0irst and most commonly" companies relate to the customer from the point of view of theproduct$ 8 have a product to sell$ 5nyone who buys it is my customer$ Companies with thisview have a very limited idea of who their customers are" what their needs are or how to

attract more of them$ They rely on the product to do that$$ >oo! at the customer as a member of society$ 8dentify the social characteristics of the

customer and thin! of ways to meet the needs of specic social groups$

P$ >oo! at the customer simply as an individual$ 9ecogni#e the needs and preferences thatany individual would have and cater to them$

]$ relate to the customer" not merely as an individual who shares much in common witheveryone else" but as a uni*ue individual who has uni*ue needs" preferences and identity$

Products and Services Strategies for !prove!entHere are a few product and service strategies for business  improvement'

8mprove the technology of our products/services by adding one new dimension to it$• 5ttune our products/services to meet a psychological need of the client/customer" so that

it provides greater en:oyment" security or educational value$

• +)amine every technology our company employs and identify ways to reduce cost$

• -atch our products/services as closely as possible with the needs of the mar!et$

• -a!e improvements in our organi#ation %structure" activities" systems" :ob positions"procedures" rules" regulations& that will improve the development and operation of ourtechnology %including product/services&$

• 8ntroduce new or improved technologies internally that will improve the functioning of ourown organi#ation$

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• Become fully !nowledgeable about all new emerging technologies that are directly orindirectly related to our business$

• 8dentify and adapt new technologies to better meet the needs of our customers$

• ;or! closely with our vendors to introduce new products/services$

• Continuously e)pand and upgrade the product/service !nowledge and technical e)pertiseof our people$

• -a!e an e1ort to completely satisfy e)isting and potential clients/customers$

• -a!e our clients/customers happier by ma!ing our employees happier$ 8f we show moreinterest in our employees" thereby ma!ing them happier" they will interact better with ourclient/customers$

• 3etermine what our uni*ue strengths are" and develop products/services that incorporate"or further incorporate these strengths$

• 8mplement the value 4<uality4 in every possible area$

5ntitled=9e' the development of products@ 8f you start to wor! on something" and the time is right" piecescome in from the periphery$ 8t :ust comes together$ %teve _obs&

Wualit( of the Product X Wualit( of the Manage!ent;$ +dwards 3eming became famous in the eld of management as an upholder of <uality$ Moone paid heed to him in the ,5$ o" he migrated to _apan" and made _apanese industrychallenge the ,$ 5fter that" the , industrialists sought him$ ;$ +dwards 3eming said" <ualityis not dicult to achieve" but to convince the management is dicult$RR The industrialist" theC+O" the Board" all do not want to change" but want the <uality of the product to rise$ The truthis that the <uality of the product is the <uality of the management$ 5s you are" so is the product$-an and his product are one" they are united$ They cannot be separated$ But" -ind can thin!clearly only when they are held apart$ %-&

Business' Customer atisfaction

 

usto!er 1elight To put yourself in touch with the spirit of what the client wants to accomplish is the heart of thevalue and principle of 4customer delight$4

usto!er 1elight The most successful businesses have discovered a formula that goes beyond product andservice$ Their business is providing delight to their customers by understanding their specicpersonal interests" anticipating their needs" e)ceeding their e)pectations" and ma!ing everymoment and aspect of the relationship a pleasant .. or better yet" an e)hilarating .. e)perience$

Business Boo! in 3est and ;nowing 3hat usto!er 3antsBusiness in the ;est is booming$ One of the reasons is they have changed their opinion aboutthe customer$ Originally the idea was the customer should buy what is sold or produced$ Mow

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they nd out what the customer wants and produce it$ ales have boomed$ %-& 

 /our lient*s Agenda3eferring your own agenda to the lead of the client(s is a form of the spiritual method of 4ta!ingthe other person(s point of view$4 5t the mental level it is recognition of their interests and needs$5t the vital level it is an emotional association with their will and intent" and at the physical levelit is to act and do what needs to be done$ This is in the descending scale of conception"perception" and sensation$

 

1iscovering the lient*s 2eeds8f you follow to the nth degree what the client re*uires" and ta!e appropriate action for everyneed" you will be constantly be ma!ing new discoveries" which will give you a new !nowledge"widen your hori#ons" and" as a result" energi#e you$

5fter all the True and 0ull energy is beyond your own self$ 8t is made full through the Other"including the others around you that you interact and associate with" as well as the 3ivine Otherabove and within which provides ultimate discovery" !nowledge" energy" and :oy$

3eveloping the subtle sense to perceive everything the client needs is an importantconsideration$ 5s you live more in the depths" that subtle perception will grown" and you will pic!up on even the minutest hints of client needs" which is very li!ely to be the opening of theirgreater  needs" and your corresponding great success and :oyL

Four 0evels of )elating to the usto!er to 1evelop /our Market & Products There are four levels by which you can relate to the customer$ +ach successive view of thecustomer has more potential than the previous ones to open the mar!et for you$

N$ 0irst and most commonly" companies relate to the customer from the point of view of theproduct$ 8 have a product to sell$ 5nyone who buys it is my customer$ Companies with this

view have a very limited idea of who their customers are" what their needs are or how toattract more of them$ They rely on the product to do that$

$ >oo! at the customer as a member of society$ 8dentify the social characteristics of thecustomer and thin! of ways to meet the needs of specic social groups$

P$ >oo! at the customer simply as an individual$ 9ecogni#e the needs and preferences thatany individual would have and cater to them$

]$ relate to the customer" not merely as an individual who shares much in common witheveryone else" but as a uni*ue individual who has uni*ue needs" preferences and identity$

"hree 0evels of )elating to the Market to 1evelop /our Market & Products The mar!et e)ists at three di1erent levels$

N$ 5t the rst level" the mar!et consists of a nite number of recogni#ed needs" andcompanies compete to meet those needs$ 8f your company approaches the mar!et fromthis point of view" its growth is conned to the already established needs of the mar!et$

$ 5t the second level" the mar!et consists of needs which e)ist" but are unrecogni#ed bysociety and companies" and therefore are unmet$ Companies grow by recogni#ing thoseunfullled needs" creating a general awareness of them and then meeting them$ ;hat arethe unrecogni#ed needs in your industry ;hat new dimension or incrementalimprovement can you add to an e)isting product or service that will meet a latent need ofsociety or your customers and create a new mar!et that does not now e)ist

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P$ Mot every company can create a new product or a new mar!et$ But the third level ofmar!et is open to all$ There is in every industry a gap between what the mar!et actuallyneeds or wants and what companies perceive it wants$ That gap represents fertileuntapped ground for any company that can become more conscious of the mar!et(s realwants$

;hen is the last time you really and systematically as!ed your customers about theirpreferences 8f it was not today or yesterday" perhaps you should as! again$ Aut yourselfon the other side of the counter and loo!ing at things from the customer(s point of view$4 The e1ort re*uired is one of careful observation" perception" and thoughtfulness$

On 61e!anding6 usto!ers;hen you consider a customer demanding" remember that what is being demanded is li!ely tobe the very services" features" *ualities" etc$ that satisfy customers that ollow$

5ntitled The ;esterner discovered that pleasing the customer increases business$ Though selsh" it isanother manRs point of view" a spiritual idea" as the pirit considers the other manRs prot asoneRs own welfare$ %-&

March 673 8779

Business 1evelop!ent "ips for Associates

Holland 6 Hart(s Mark Beese has an e)cellent summary of businessdevelopment tips for associates" which he presented during today(s ;eb seminar" 4"he SeniorMarketer*s Perspective% #ow Associates an 7:cel at Business 1evelop!ent in = $4

 The program was presented by the Arofessional Business 3evelopment 8nstitute %4AB384&$ heckout PB1*s upco!ing progra!s at www,PB1,org, -ar! has N^ years( e)perience witharchitecture and law rms and is Holland 6 Hart(s law rm(s 4Marketing Gu(4 %that(s his ocialtitleL&$ He and an 1u'in" 3irector of Client 9elations for 3>5 Aiper o1ered a feast of businessdevelopment ideas$ Mark identi>ed kinds of rain!akers that associates can 'eco!e%

7:a!ple <%  )elationship )ain!aker%  Nst attorney in rm to ma!e Q.gure compensation$ 5san associate he made a list of IJ people he !new" or could !now" who would be outstandingclients$ He built relationships with them over time$ -any became leaders in business" politicsand community" who trusted him for both legal wor! and referrals$

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7:a!ple =%  Specialization )ain!aker% 5ssociate speciali#ed early on in employment law forsmall and mid.si#ed companies in rural west$ tarted road.show seminars" e.mail newsletters"and built relationships with H9 managers throughout state$ He wrote" spo!e" and attended H9-and industry events to develop a reputation and build a strong boo! of business before he was apartner$7:a!ple ?%  7ntrepreneur )ain!aker%  Two associates saw an industry trend with low densityof lawyers$ They *uic!ly developed an e)pertise in nancing" permitting" etc and got veryinvolved in industry events" resulting in new clients and matters for them" and the rm$ howsenthusiasm" energy" and focus fast trac! to Aartner$7:a!ple @%  2etworker )ain!aker% 5ssociate gets very involved in local and state politics"community service" and pro bono wor!" developing a networ! of business and governmentleaders along the way$ Aeople trusted associate resulting in new wor! and clients for him andthe rm$7:a!ple %  )oadie )ain!aker% 5ssociate ta!es specialty to a di1erent geographic locationwhere the oce and city has fewer lawyers" setting up meetings" seminars" and networ!ingevents with current and potential clients$ he has two oces in two cities" growing wor! forentire group$0or the rest of his ideas" see the >eadership for >awyers blog$

-arch PJ" JJ | Aermalin!