7 - module - modeling business processes

7/18/2019 7 - Module - Modeling Business Processes

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OracleUnified Method (OUM)

Level 3: Gatherin !e"uire#ents usin OUM

Module: Modeling Business Processes


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Learnin O$%ectivesModeling Business Processes

B the end of this !odule, ou should "e a"le to:

Portra the function of "usiness #rocess !odels in the

enter#rise.

$escri"e ho% "usiness #rocess !odels are introduced into a

#ro&ect.

Be a%are of availa"le Oracle "usiness #rocess !odel

hierarch standards.

'haracteri(e ho% future #rocess !odels are used to su##ort

sste! sco#e.


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&he OUM 'or Product 'orflo


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*+ste# *co,e

(this #odule)

(,revious #odule)

(-iscussed

in detail

in later#odules)


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2008, 2011 Oracle and/or its affiliates. All rights reserved. +

.uture Process Models

$ocu!ent triggering events that drive the "usiness.

$escri"e the #rocess that the "usiness eecutes in

res#onse to each event.

-ncludes: 'atalog of triggering events

$iagra!s that descri"e res#onse to those events


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/usiness Process Modelin 0,,roaches

nter#riseevel Business Process Manage!ent

BPM

3oBe Process Models are "rought to #ro&ect.

4olutionProvided 5uture Process Model

Pro&ectevel 5uture Process Model $evelo#!ent

6


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.uture Process Models

7

RD.011Develop Future Process

Model

Steps

1.Review existing materials(current & pre-defnedmodels)

2. Identiy triggering events

. Identiy !usiness actors".#evelop process listing and

descriptions

$.#evelop process %ow

diagrams

'.1$ *nterprise

+ta,eolder Inventory '. /andidate+ervices

'." /reate*nterprise 0unction orrocess odel

R#.1 'usiness and+ystem 3!4ectives

R#.$ +ystem/ontext #iagram

R#. /urrentrocess odel

R#." /urrent'usiness and'aseline etrics

R.1$ 'usiness 5se

/ase odel R.2 5se /ase

Implement Inputs

Envision TouchPoints


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Modelin Level *tandards

9arious re#resentations of !odel levels are in use

ach enter#rise !ust choose a standard

OM descri"es t%o standards

86lo!al *nterprise rcitecture rogram

0usion #evelopment7I


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/usiness Process Models

;

'onsider the five level !odel

3o# three levels are conce#tual 0 < 2.

4ervices o"served at 2

5ourth level is i!#le!entation s#ecific )

Process integration #ointsa##ear on lo%est level *


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1nter,rise or Industr+ Levelevel 0

3o# level "usiness functions of the enter#rise,

9er little detail re=uired



Level 2 1a#,le

Mar>et and4ellProductsand4ervices $eliver Productsand4ervices

O,eratinProcesses

Manae#ent and*u,,ort ProcessesManage5inancial?esourcesManage-33echnolog

$evelo#9isionand4trateg $evelo#andManageProductsand4ervices Manage'usto!er4ervice

$evelo#andManage@u!an'a#italA=uire, 'onstructandManagePro#ert

Managenviron!ental@ealthand4afet Manageternal?elationshi#s Manageno%ledge,-!#rove!ent and'hange

#evelop 8isionand +trategy

#evelop andanage

roducts and+ervices

ar,et and +ellroducts and

+ervices

#eliverroducts and

+ervices

anage/ustomer+ervices

c9uire:/onstruct and

anageroperty

anage0inancial

Resources

anageInormation;ecnology

#evelop andanage



/usiness 0reaevel 1

$e#icts highest level of enter#rise "usiness flo%s.

$efines "usiness %ithin the sco#e of the #ro&ect.

-s si!ilar for different "usinesses in the sa!e

industr.

3#ical ea!#les include:

-nventor Manage!ent

4ervice Manage!ent

Manage 'usto!er 4ervice


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Level 4 1a#,le$eliver Products and 4ervices

Mar>et and4ellProductsand4ervices

$eliver Productsand4ervices

O,eratinProcesses

Manae#ent and*u,,ort ProcessesManage5inancial?esourcesManage-33echnolog

$evelo#9isionand4trateg

$evelo#andManageProductsand4ervices

Manage'usto!er4ervice

$evelo#andManage@u!an'a#italA=uire, 'onstructandManagePro#ert

Manage.nviron!ental@ealthand4afet Manage.ternal?elationshi#s Manageno%ledge,-!#rove!ent and'hange

#eliverroducts and

+ervices

erorm +upply/ain lanning

rocureaterials and

+ervices

rovide/ustomer+ervices

anage>ogistics and?areousing


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/usiness Processevel 2

-ndividual core "usiness #rocesses %ithin #arent

"usiness area

Ma "e different "et%een "usinesses

$efines roles and highlevel functions

ot necessar to deco!#ose each function

a!#les include:

Manage 4ervice 'ontracts

Perfor! 4ervice #ense ?ei!"urse!ent


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Level 5 1a#,leManage ogistics and Carehousing

1+

anage>ogistics and?areousing

#efne >ogistics+trategy

lan In!oundaterial 0low

3perate?areousing

3perate3ut!ound

;ransportation

anage Returnsand Reverse

>ogistics


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0ctivit+Level 3

$e#icts detailed versions of higher level #rocesses.

Ma also "e descri"ed as use cases

-ncludes scenarios and ece#tions.

$one in Done sitting.E a!#les for #ense ?ei!"urse!ent:

sta"lish and 'o!!unicate #ense

Polic

Pre#are #ense ?e=uest

?ei!"urse #ense


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Level 3 1a#,leO#erate Carehousing

Carehouse -nventor

Agent

/ec,Inventory

ic,Itemsrom

+torage

ac,Items or+ipment

+ipItems

ite!s availa"leF

all availa"le

initiate "ac> order

"ac> orderF

no

es

Reportout-o-stoc,


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&as or *te,sevel *

Brea>s do%n activit into finer grained ste#s.

$e#icts lo%est level of detail

Ma "e descri"ed as use case scenarios.

-!#le!entation s#ecific Ma include #rocess integration

#oints.


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!e"uire#ents Ma,,in Usin Process ModelsL5 Model 1a#,le *hoin Identified Ga,

1;


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1ercise

?evie%/#date a Business Process Model

O#en our %or>"oo> to eercise ).

?evie%/u#date the current #rocess !odels %ith the u#dates

that are necessar to enhance the current "usiness

#rocesses.

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6onclusionModeling Business Processes

o% that ou have co!#leted this !odule, ou should

"e a"le to:

Portra the function of "usiness #rocess !odels in the

enter#rise.

$escri"e ho% "usiness #rocess !odels are introduced into a

#ro&ect.

A%are of Oracle "usiness #rocess !odel standards

'haracteri(e ho% future #rocess !odels are used to su##ort

sste! sco#e.


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Level 5 1a#,leProcure Goods and *ervices

2+


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2008 2011 O l d/ it ffili t All i ht d

Level 3 1a#,le6reate Purchase Orders

7 - module - modeling business processes

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