7 lt_oc2005_e02_1 fault management(v12.14.50)43.pdf

7/21/2019 7 LT_OC2005_E02_1 Fault Management(V12.14.50)43.pdf

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NE Management System FaultManagementZTE University



Objectives

Be familiar with the alarm and notification

management basic functions

Be familiar with the alarm rule management

Know the alarm query and statistics methods

Know the alarm severity level and alarm box

settings



Contents

Fault Management Overview

Alarm Management Settings

Alarm Monitoring Operations

Routine Alarm Maintenance



© ZTE Corporation. All rights reserved

Fault Management System

NetNumen U31 Server NetNumen U31 Client

Alarm Box E-mail Server




Alarm Management Flow




Homepage Introduction

1. Navigation tree 2. Active alarms 3. History alarms


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Alarm Classification

Classification by

System Type

• Managed element alarm

• Communication link alarm

between alarm box and EMS


between EMS and NMS


between foreground and

background

• Performance management

alarm

• Performance data collection

delay alarm

Classification by

Fault Type

• Processing alarm

• QoS alarm

• Environment alarm

• Equipment alarm

• Communication alarm

• OMC alarm

Classification by

Severity Level

• Critical alarm

• Major alarm

• Minor alarm

• Warning



Alarm States



Contents







Setting an Alarm Box

On the NetNumen U31

client, select Fault >

Setting > Alarm Box

Setting.



Setting Alarm Sound and Color

1.On the NetNumen U31 client, select System > Preferences.

2.Select Preferences > Fault > Alarm Sound and Color Setting.



Setting a Special Alarm Prompting Method

On the NetNumen U31 client, select Fault > Setting > Alarm Prompting Setting.




Setting an Intermittent Alarm

On the NetNumen U31 client,

select Fault > Setting >

Intermittent Alarm Setting.




Creating Rules for Automatic ProcessingAlarms

If an alarm or notification complies with certain conditions,

the NetNumen U31 system is triggered to process the

alarm or notification based on alarm rules.

1. On the NetNumen U31 client, select Fault > Setting >

Rule Setting.

2. Click “+” to create a rule.




Setting a Suppression Plan TaskOn the NetNumen U31 client, select Fault > Suppress Plan Task Management.




Creating TOP Alarm Restraining RulesOn the NetNumen U31 client, select Fault > Setting > TOP Alarm Restraint

Setting.




Setting a Forwarding Template

On the NetNumen U31

client, select Fault >

Setting > Alarm

Forwarding Template

Setting.




Redefining an Alarm Severity

On the NetNumen U31 client, select Fault > Setting > Severity Regarding

Setting.

Click the drop-down list.

Select the new severity.



Contents








Alarm Monitoring Flow




Setting an Alarm Message Forwarding RuleOn the NetNumen U31 client, select Fault > Setting > Rule Setting.




Alarm Monitoring Methods

Monitors alarms on the Alarm Monitoring tab

Monitors alarms on the Topology Management tab

Monitors alarms on the alarm panel

Monitors alarms through an alarm box

Queries alarms manually

Exports Active Alarms/History alarms periodicallyand sends the information to a specified FTPserver

Views the diagnostic test result through the RRUfault analyzer




Checking Alarm Information




Locating an Alarm

• On the Alarm Monitoring tab, right-click the alarmto be located, and select Locate Alarm to NEfrom the shortcut menu.

To locate an alarm to an NE

• On the Alarm Monitoring tab, right-click the alarm

to be located, and select Open Rack Chart fromthe shortcut menu.

To locate an alarm to a rack




Forwarding an Alarm Message Manually

On the Alarm Monitoring tab, right-click an alarm whose corresponding

message needs to be forwarded, and select Forward from the shortcut

menu.




Editing Alarm Handling Suggestions

On the Alarm Monitoring tab, right-click an alarm, and select Handling

Suggestions from the shortcut menu.



Contents








Routine Alarm Maintenance Operations




Synchronizing Alarms Manually

On the NetNumen

U31 client, selectFault > Synchronize

Active Alarms.




Collecting Statistics on Historical AlarmsManually

• You can set conditions to collect statistics onhistorical alarms that comply with the conditions.

• You can save the conditions as a new template.

Collects statistics on historical alarmsbased on user-defined conditions

• You can use the templates provided by theNetNumen U31 system by default or defined byusers to collect statistics on historical alarms.

Collects statistics on history alarmsbased on templates




Creating a Periodic Alarm Statistics CollectionTask—1

Select Fault > Timing Statistic Task Management.

Click the button.




Creating a Periodic Alarm Statistics CollectionTask—2 Set the parameters as required.

Click the button.




Creating a Periodic Alarm Statistics CollectionTask—3

Click the button.




Maintaining Alarms—Setting an AlarmBackup/Deletion Task—1

1. On the NetNumen

U31 client, select

Maintenance >

Task

Management >

Show Timing

Task.

2. Select Common

Task > Historical

Data Archiving >

Alarm Data

Backup and

Deletion Task in

the left navigation

tree.





3. (Optional) To set types of alarms to be backed up and the path for saving the

backup file.

Select the type of alarms to be backed up in the Backup Description area.

Select the Remote Backup Path check box in the Backup Path area.





4.

(Optional) Enable capacity monitoring.

Set the thresholds,

and click OK.




Acknowledging Historical AlarmsAutomatically—1

1. On the NetNumen U31 client, select Maintenance > Task

Management > Show Timing Task.

2. Select Common Task > Alarm Background Task >

Automatically Acknowledge History Alarms in the left

navigation tree.

Acknowledging Historical Alarms




Acknowledging Historical AlarmsAutomatically—2

Set the number of days.

Click the button.




Backing Up Alarms Manually1. On the NetNumen U31 client, select Maintenance > System Backup

and Restore.

2. Select Backup > Backup and Deletion Alarm Data from the left

navigation tree.




Restoring Alarms Manually

1. On the NetNumen U31 client, select Maintenance > System Backup and

Restore.

2. Select Restore > Restore Alarm Data from the left navigation tree.

1.Click the buttonto select the alarm file.

2.Select the alarms to beRestored and click Open.

3.Click the button.

Exporting/Import ing Alarm Handling




Exporting/Import ing Alarm HandlingSuggestions On the NetNumen U31 client, select Fault > Setting > Handling Suggestion

Setting.

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