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HE AIR

Amadeus Air provides airline schedules for more than 780 airlines and availabilityinformation for flights that have seats available for sale on more than 460 airlines. TheAmadeus system stores over 500,000 city pairs and 3.9 million routings worldwide,offering you a wide range of direct flights and over 6 million connecting flight options.

AVAILABILITY DISPLAY HE AN

The Amadeus Availability shows all flights with at least one seat available for sale orwaitlist for all airlines, which have a sales agreement with Amadeus. Status codes areshown for each class of service regardless of whether seats are available.

The system contains 500,000 city pairs and 6 million flight connections for flights up to amaximum of 361 days in the future and up to 3 days in the past. Flights in the pastare shown in an availability display without an availability status.

Each time, availability is displayed; the flights are sorted following the hierarchy below:

Flight Type Definition

Non-stop A flight with no intermediate stops, and the sameflight number and aircraft.

Direct A flight with intermediate stop (s), and the same flightnumber and aircraft.

Connecting A flight with intermediate stop(s), and a change offlight number and aircraft.

Change of Equipment/Gauge A connecting flight with intermediate stop(s), and thesame flight number, but with a change of aircraft.

AMADEUS BASIC RESERVATIONS 6- 1

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To display a neutral availability display, enter:

AN19SEPMNLBKK

AN Transaction command for neutral availability

19SEP Date, DDMMM

MNLBKK City pair

System Response:

The following table explains the availability display

Component Identifies

** AMADEUS - AN ** Amadeus system identifier & the type of displayBKK BANGKOK Destination city/airport code & name

.TH Country code & state code of destination city or airport

327 Number of days between the current date & the departuredate

TU 19SEP 2-letter code for the departure day of the week & the date

0000 Departure time requested in your entry

** WI WESTINGRANDE

Amadeus instant marketing message

1 Availability line number

PR: Flight type indicator

: Code share-Leased blocked spaceEach of the airlines sells seats from the same aircraftunder its own flight number

* Code share-Wet leaseAn airline hires the aircraft & the crew from another

AN19SEPMNLBKK** AMADEUS AVAILABILITY - AN ** BKK BANGKOK.TH 327 TU 19SEP 0000**WI WESTIN GRANDE SUKHUMVIT BKK ** HEAVENLY BED IN ALL RMS** SPA PKG INCL BKFST N 50USD SPA CREDIT-170 USD >HAWIBKK4461 TG621 C9 D9 Y9 S9 U9 K9 H9 /MNL I1 BKK 1 1420 1635 E0/777 IR 3:15

T9 M9 V9 L9 Q9 W9 I9 N9 GR BR

2PR:VN 591 Y4 W4 U4 K4 H4 /MNL C2 SGN 0730 0900 0/343VN 851 Y4 S4 K4 M4 B4 /SGN BKK 1 1030 1200 0/763 5:30


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airline & markets the flight under its own 2-letter airlinecode

YY Joint service (where YY is the airline code)A flight represents a marketing agreement between two

airlines that compete over the same routeVN 591 Airline code and flight number

C9 D9 Y9 S9 U9 K9 H9T9 M9 V9 L9 Q9 W9 I9N9 GR BR

Class of service code (max 26 classes) & availability status

1-8 exact number of seats9 Nine or more seats available0 Waitlist open for a legL Waitlist open for a segmentR Seat available on request only

/ Last seat availability indicator which indicates that the seatcount for this flight can be obtained in real time from the

airlines inventoryMNL I1 Origin airport code and terminal information

BKK 1 Destination airport code and arrival terminal information

1420 1635 Departure and arrival times in the local time of the respectivecities

E Electronic ticketing indicator

0 Number of stops en route

/ Airline access Indicator ( see chapter 6-13 )

/ Full Amadeus Access

. Amadeus Access Sell* Amadeus Direct AccessBlank Standard Access

777 Aircraft equipment type code

IR Fight irregularity code

TR Traffic restriction appliesNEW Additional flightTIM Time changeEQT Equipment changeUP Connection build up progress

IR General irregularity indicatorDO Specific flight information appliesCNL Cancelled flight

3:15 Elapsed flying time from origin to destination (HH:MMformat)

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To customize your availability, you can add options to any of the availability entries:

Option Use To Display Availability for Sample Entry

/A A specific airline AN19JUNLHRMAD/AIB

/C A specific booking class AN19DECFCOGVA/CY

/X A specific connecting point AN13MAYNCEMIA/XCDG

HHMM

HA

HP

Flights departing 1hour before specified time AN18AUGHKGSIN0900

AN18AUGHKGSIN09A

AN18AUGHKGSIN07P

On-time Performance Indicators

For U.S. domestic flights, the availability display shows the on-time performanceindicators.

AN10SEPLAXCHI

**AMADEUS AVAILABILITY AN ** CHI CHICAGO, USIL 172 SU 19SEP 0000

**HOTEL 71 CHICAGORMS FM*

1 AA1322 F7 Y4 S4 B4 M4 H4 Q4 / LAX 4 ORD 3 0623 1207 E0.738 7 3.44

Performance Indicators:

Indicator On-Time PerformancePercentage

Indicator On-time PerformancePercentage

9 90%-100% 8 80%-89%

7 70%-79% 6 60%-69%

5 50-59% 4 40-49%

3 30-39% 2 20-29%

1 10-19% 0 0%-9%

U Unrated N New Service


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You may also combine the availability options. For example:

AN09FEBMNLLAX0500 / XNRT / ANW / CY

Changing an Availability Display HE AC

You can change any portion of an existing availability screen display by using theAvailability Change AC transaction code.

Entry Changes the

ACMAD Origin airport/city code

AC // DUS Destination airport/city code

AC5NOV Date

AC5 Date to five days later

AC-3 Date to three days earlier

AC1200 Time

AC/AAF Preferred airline

AC/AYY Current display to a display of all airlines

AC/CF Preferred booking class

AC/XFRA Connecting cityACR Return availability for the same date

ACR22NOV Return availability for a different date

ACR6 Return availability for a specific number of days after the outbound trip

ACL1 Flight on availability line number 1 to a Direct Access display( for Direct Access carriers * )

ACL1/2 2nd leg in the connecting flight on availability line number 1 to a DirectAccess display ( for Direct Access carriers * in a connecting flight)

MN Date to the next day ( Move Next day )

MY Date to the previous day ( Move Yesterday )

MPAN Display to the previous availability

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Dual-City Pair Availability

You can request two availability displays in one entry:

AN23SEPMNLHKG/ACX / CQ * 26SEPHKGSIN / ASQ / CH

AN Transaction command for neutral availability

23SEP Date, DDMMM

MNLHKG First city pair for outbound flight

/ACX/CQ Specific airline and class (optional)

* Separator (mandatory)

26SEP Date, DDMMM

HKGSIN Second city pair for inbound or onward flight

/ASQ/CH Specific airline and class (optional)

System Response:

Inboundflights begin

with line no.11

Outboundflights begin

with line no. 1

AN23SEPMNLHKG/ACX/CQ*26SEPHKGSIN/ASQ/CH** AMADEUS AVAILABILITY - AN ** HKG HONG KONG.HK 103 TU 23SEP 0000

**HOTEL NIKKO HONGKONG OFFERS SUPERB PROMOTIONAL RATES**FROM '988HKD' VALID UNTIL 31 DEC 03 SEE >HANKHKG001/SR-PRO1 CX 904 Q9 /MNL 1 HKG 0700 0855 E0/330 1:55

2 CX 900 Q9 /MNL 1 HKG 1155 1405 E0/343 2:103 CX 918 Q9 /MNL 1 HKG 1735 1935 E0/330 2:004 CX 902 Q9 /MNL 1 HKG 2010 2210 E0/330 2:00

** AMADEUS AVAILABILITY - AN ** SIN SINGAPORE.SG 106 FR 26SEP 0000BEGIN WITH THE BEST BIZ AT RITZ CARLTON MILLENIA FR 151USDWORLD'S FAVORITE HOTEL BY EUROMONEY *TO BOOK >HARZSINSIN11 SQ 001 H9 /HKG SIN 2 0800 1135 E0.744 3:3512 SQ 859 H9 /HKG SIN 2 1330 1705 E0.773 3:3513 SQ 865 H9 /HKG SIN 2 1830 2205 E0.772 3:35


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Availability follow-up entries:

1st City Pair 2nd City Pair Explanation

MDF MDS Move downMUF MUS Move up

MNF MNS Move next (the following day)

MYF MYS Move yesterday (previous day)

AC21SEP * AC * 28SEP Changes the date

ACBKK * AC * TPE Changes the origin point

AC//KUL * AC * //TPE Changes the destination

AC/APR * AC * /ACX Changes the preferred airline

SCHEDULE DISPLAY HE SN

A schedule display contains flights for all airlines that submit schedule data to Amadeusirrespective of the availability status of their flights.To display a schedule neutral display, enter:

SN11JUNMNLBKK

SN Transaction command for neutral schedule11JUN Date, DDMMM

MNLBKK City pair

System Response:

SN12JUNMNLBKK** AMADEUS SCHEDULES - SN ** BKK BANGKOK.TH 1 TH 12JUN 0000** ** NEW CONRAD BANGKOK NOW OPEN **** OPENING SPECIAL RATE 87USD *TO BOOK >HAHHBKK2591 PR 730 S4 LS Y4 BS MR XS HR MNLC2 BKK 2 1015 1230 0*734 3:15

VS K4 Q4 EC2 TG 621 C6 D6 J0 Y0 B0 M0 H0 /MNLI1 BKK 1 1440 1645 0/333 3:05

Q0 T0 K0 S0 V0 W03 LH 745 F9 A9 O9 C9 D9 Z9 I9 /MNLI1 BKK 2 2040 2240 E0/744 3:00

Y9 B9 M9 H9 X9 Q9 V9 W9 S9

Includes classes which are closed for sale


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Options used in Availability displays are also applicable in schedule displays

Entry To display a schedule for

SN11JUNSFOLGA/AUA A specific carrier

SN08FEBGUMHNL/CB A specific booking class

SN21APRPARTPE/XHKG A specific connecting point

SN19OCTCDGLHR0900 Flights departing one hour before the time specified

SN15SEPMNLCEB/AYY Airlines that do not have an availability & salesagreement with Amadeus

TIMETABLE DISPLAY HE TN

Timetable displays contain flights of all airlines between a specific city pair for a one-week period. This display shows you the frequency of flights between two airports andindicates which airlines operate on a particular day of the week. The display containsflights of airlines that participate in Amadeus.

To request for a neutral timetable display, enter:

TN12AUGMNLSIN

TN Transaction command for neutral timetable

12AUG Date, DDMMM

MNLSIN City pairTN12AUGMNLSIN** AMADEUS - TN ** SIN SINGAPORE.SG 12AUG03 19AUG031 SQ 071 D MNLI1 SIN 2 0815 1140 0 04APR03 --- 772 3:252 PR 503 X15 MNLC2 SIN 2 1020 1350 0 02AUG03 25DEC03 320 3:303 PR 503 5 MNLC2 SIN 2 1020 1350 0 01AUG03 19DEC03 737 3:304 PR 503 1 MNLC2 SIN 2 1020 1350 0 04AUG03 22DEC03 737 3:30

5 SQ 073 1 MNLI1 SIN 2 1415 1740 0 07JUL03 20OCT03 773 3:256 SQ 073 2346 MNLI1 SIN 2 1415 1740 0 05APR03 25OCT03 773 3:25TO DISPLAY CONNECTIONS ENTER -MD-


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The following table explains the timetable display


** AMADEUS - TN ** Amadeus system identifier and the type of display

SIN SINGAPORE Destination city/airport code and name

.SG Country code and state code of destination city or airport

12AUG03 19AUG03 Date range of display

1 Timetable line number

SQ 071 Airline code and flight number

D Days of operation

1 Mon 2 Tue 3 Wed 4 Thu 5 Fri 6 Sat 7Sun

X2 except TueD dailyMNLI1 Departure airport code and terminal location

SIN 2 Arrival airport code and terminal location

0815 1140 Departure and arrival times

0 Number of stops enroute

04APR03 --- Effective and discontinue dates

--- means that flight operates indefinitely

772 Equipment Code

3:25 Elapsed Flying Time

Other entries:

Entry Requests

TN13MARMUCFRA/ALH A timetable display for a specific airline

TN13MARMUCFRA/AYY A timetable display for airlines that do not have a salesagreement with Amadeus

TNMUCFRA A timetable display for the current date

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FLIGHT INFORMATION HE DO

Amadeus flight information provides users with information on the operation of a specificflight and date as provided by the respective airlines.Sample availability:

AN10AUGHKGBOM** AMADEUS AVAILABILITY - AN ** BOM MUMBAI.IN 59 SU 10AUG 0000** UI THE ORCHID 5 STAR BUSINESS HOTEL VALUE OFFER 120USD*** AND CLUB PRIVILEGE PACKAGE 170USD **TO BOOK >HAUIBOM1501 CX 751 J9 C9 D9 I9 Y9 B9 H9 /HKG BOM 1425 1935 E1/773 7:40

K9 M9 L9 S9 V9 N9 O9 Q9

There are two ways of checking flight information:

1. Using a follow-up entry from an availability display

DO1

DO Transaction command for flight information

1 Flight line number from an availability display

2. By specifying the flight number and date

DOCX751/10AUG/HKGBOM

DO Transaction command for flight information

CX751 Flight number

/10AUG Slash & date, DDMMM

/HKGBOM Slash origin & destination airport/city codes (optional)


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System Response:

The following table explains the flight information display


*1A PLANNED FLIGHTINFO*

Type of flight information

CX751 59 SU 10AUG Airline code, flight number, number of days beforedeparture, day of the week & date of departure

APTHKG

BKK

BOM

Airport column & the 3-letter codes of the airports enroute

ARR1600

1935

Arrival time column & the arrival times at respective airports

DYSU

Arrival day of the week column & the 2-character day of theweek indicator

DOCX751/10AUGHKGBOM* 1A PLANNED FLIGHT INFO * CX 751 59 SU 10AUGAPT ARR DY DEP DY CLASS/MEAL EQP GRND EFT TTLHKG 1425 SU JCDIYBHKMLS/R 773 2:35

VNOQ/RBKK 1600 SU 1705 SU JCDIYBHKMLS/R 1:05 4:00

VNOQ/RBOM 1935 SU 7:40

COMMENTS-1.FROM BKK - DEPARTS TERMINAL 22.TO BKK - ARRIVES TERMINAL 23.HKG BKK - CLASSES SHOWN JCDIYBHKMLSVNOQ

4.HKG BOM - CLASSES SHOWN JCDIYBHKMLSVNOQ5.HKG DXB - CLASSES SHOWN JCDIYBHKMLSVNOQ6.BKK BOM - CLASSES SHOWN JCDIYBHKMLSVNOQ7.BKK DXB - CLASSES SHOWN JCDIYBHKMLSVNOQ8.BOM DXB - CLASSES SHOWN JCDIYBHKMLSVNOQ9.ENTIRE FLT- 9/ NON-SMOKING10.ENTIRE FLT- ET/ ELECTRONIC TKT CANDIDATECONFIGURATION-

773 J 59 Y 323


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DEP

1425

1705

Departure time column & departure times at the respective

airports

DYSU

SU

Departure day of the week column & the 2-character day ofthe week indicator

CLASS/MEALJCDIYBHKMLS/RVNOQ/R

JCDIYBHKMLS/RVNOQ/R

Classes of service & meal code column indicating the classesof service available on that leg of the flight & the meals thatare served

Meal codes are:

B BreakfastK Continental breakfastL LunchD DinnerS SnackO Cold mealH Hot mealM Meal (non-specific)R RefreshmentC Alcoholic beverages, complimentaryF Food for purchaseP Alcoholic beverages, for purchase

Y Duty free sales availableEQP773

Equipment type column & equipment code

GRND1:05

Ground time column & the ground time at that particularairport ( format HH:MM )

EFT2:35

4:00

Elapsed flying time column & the elapsed flying time of eachleg of the flight

TTL

7:40

Total flying time column ( sum of elapsed flying times &ground times )

COMMENTS All comments about the flight are listed & numbered

CONFIGURATION773 J 59 Y 323

Equipment type, actual seating configuration of the aircraft

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AIRLINE ACCESS LEVELS

Amadeus offers airlines several types of access for availability and schedule displaysand for booking seats.

Sample Availability Display:

AN20SEPMNLKWI

**AMADEUS AVAILABILITY AN ** KWI KUWAIT.KW

1 GF 155 F7 A4 J7 C4 H4 K4 MNL BAH 1530 2005 0 / 343

GF 217 J7 C4 Y7 H4 K4 M4 BAH KWI 2105 2210 0 / 320


Access Level Indicator

The Table below describes the access levels and the indicators in an availabilitydisplay:

Indicator Access Type

/ Full Amadeus Access

Amadeus Access Sell

Amadeus Direct Access

(Blank) Standard Access

Full Amadeus Access

Offers the highest level of connectivity with actual seat availability and immediateconfirmation. This allows an airline to keep its availability displays in Amadeussynchronized with those of its own system. Schedule changes are immediate.

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Amadeus Access Sell

Offers a fully secured sale for each seat. When a request for a seat is made, Amadeuschecks the flight in the airlines own inventory system.

Amadeus Direct Access

This functionality allows you to directly access an airlines reservation system. Last seatavailability is guaranteed in an Amadeus Direct Access display (also called secondarydisplay) because of a real-time link between Amadeus and the airline.

The booking is sent to the airline at end transaction via a teletype message. After endtransaction, the booking is assumed confirmed and cannot be rejected by the airline

provided that:

The booking class was available

The sell was made within three minutes of accessing the direct access display

Entering the Direct Access mode from the neutral availability display:

ACL 4

Where:

AC availability change commandL4 Line identifier and Line number from the avail display

Entering the Direct Access Mode without the availability display:

15JAD20SEPMNLHKG

Where:

1 Direct Access Transaction code

5J Airline CodeAD Availability command

20SEP Details of the flight

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Follow up entries while inside the Direct Access Mode

Entry Explanation

15JMD To Move Down

15JMU To Move Up

1YY/ To return to the direct access displaypreviously shown

Standard Access

Offers flight availability and schedules that are updated once a week by tape and areupdated by standard AIRIMP messages. When a seat is booked, a teletype message isgenerated to the airline at end transaction. Upon end transaction, am HK status maystill be rejected by the airline within 12 hours. Beyond this, if seats remainunchanged, they are assumed to be confirmed.

For more information about an airlines access and function levels of AmadeusParticipating Carriers, which maintain their schedules and availability in Amadeus, view

the AIS page on Participating Carrier Agreement (PCA).

Entry To display the

GGPCAYY Agreement of a specific airline, YY is your preferred airline

GGPCALFUN Summarized version of function levels for all participatingcarriers

GGPCALACC Summarized version of access levels for all participatingcarriers

GGPCALCOU List of participating airlines and their respective countries

of origin

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