6073568 discuss different skills that manager must have and the roles they can fill

8/11/2019 6073568 Discuss Different Skills That Manager Must Have and the Roles They Can Fill

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GROUP MEMBERS :Sharmila devi ramasame

meb040044Shukri jaffar meb040045

Ira azzura zainal abidinmeb0500!

"bdul hakim b# $he %us&ff shaukimeb050050

'&r farah(i$a b(# faizalmeb0!005!

)I)*E :

+IS,USS +I--ERE') S.I**S)/") M"'"GER MUS) /"E

"'+)/E RO*ES)/E1 ,"'-I**


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I')RO+U,)IO'

What is manager ?

A manager is a personwho plans, organizes,leads and controls the

allocation of human,material, financial, andinformation resources inursuit of the


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)1PES O- S.I**S )/")M"'"GER MUS) /"E


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*E"+ERS/IP "'+M"'"GEME')

Ability to influence topleadership

Diplomacy in advocatingchange

nergy and persistence in heface of organizational resistance

Abillity to effect result withourbeing a primary line manager

!ecognized and respected in

the organization " engendertrust Ability to motivate large

numbers of employees tochange sharing behaviour

#ranslate $ualitative to$uantitative


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)OO*S "'+)E,/'O*OGIES

(nowledge of

technology toolsAbility to accessand assess

information


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PERSO'"* BE/"IORS

*oster trust

+nnovator and ris'

ta'er#eam player

)nwaveringcommitment andenthusiasm for'nowledgeac$uisition and

sharing


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Ability to persuade Ability to form

organization Ability to present new

ideas and gathersupport

Ability tocommunicate ideasand ma'e them realand meaningful to

people

,OMMU'I,")IO'S


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PERSO'"* .'O2*E+GE "'+,OG'I)IE ,"P"BI*I)1

)nderstanding of theorganizational cultureand what transforms it

(nowledge of andalignment with theorganizational mission

)nderstanding ofbusiness process

(nowledge of conceptsand strategies

(nowledge of neworganizationalstructures and ways of


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-#&! (+//

*ostering 0reativity#o foster creativity : remove barrier and set

up a culture that stimulates creativity.

#he creative person generates new ideasand the manager can turns them intoprofits.

0reativity depends on creativite $ualities, a

supportive environment and opportunity.


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-#&! (+//

1otivating 'ill#he strongest employee motivator are Achieving results

2eing valued1ade to feel important

2eing accepted by an admired group

"ndetc..

#he 'ey is to find out what motivatespeople that you want to motivate.

omething can motivate behavior only ifbehavior leads it to.


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)1PES O- RO*ES

1anagers are role models, theyshould be good at understanding

the difference in their employeestemperaments, etc.And try to bring out the best in

each.#hey should 'now the wor' they

as' the employees to underta'e

so, if need be, they can pitch in


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)1PES O- RO*ES


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in(e

r3er

s&n

al

I')ERPERSO'"*RO*ES

)nder this role, the1anager is ta'ing ama%or portion of

responsibility to managedifferent things under1anagement.

#he following are the

most important rolesunder this i.e.,#he figure head role#he /eader3s !ole

#he /iaison !ole


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Inf&

rma(i&

n

al

I'-ORM")IO'"*RO*ES

#his is the role thatthe manager plays acoordination with all

the superiors andsubordinates tomanage the thingssophisticatedly.


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Inf&

rma(i&

n

al

I'-ORM")IO'"* RO*ES )nder this the following

are the informationalroles#he recipient role: Which

relates to receiving theinformation from theirsuperiors

#he Disseminator !ole:Which relates to passingthe information to thesubordinates

#he spo'es person role:#his relates totransmitting theinformation to those

outside of the


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+e$isi&

n

+E,ISIO' RO*E

)nder this role, the1anager plays a veryimportant and active

part and here the1anager is ta'ing fullresponsibility tomanage and decide the

things even theadministrative point ofview also.


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+e$isi&

n

+E,ISIO' RO*E

)nder this the followingare the importantdecision:

#he ntrepreneurial roleA disturbance handler

role

#he resource allocatorrole

#he negotiator role,which relates to dealingwith trade unions, insideparties and outside


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)/"'. 1OU

6073568 discuss different skills that manager must have and the roles they can fill

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