#6. sunrise sunbeam tips

8/7/2019 #6. Sunrise Sunbeam Tips

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VI. Sunrise/Sunbeam TipsTable of Contents

Content Page #

a. Look up Master Account #, Customer Name or Order # in Sunrise VI:2 ± VI:10

b. Verify SKU or Model # Information in Sunbeam VI:11 ± VI:15

Learn more about:

y Finding customer order information when someone asks why and when a customer received a specific

marketing material, etc

y Looking up a SKU # to see what marketing material it is or what LOB it falls within (ie which Merchant or

Marketing contact should I reach out to with questions)



VI:2

8A. Look up Master Acc ount #, Customer Name or Order # in Sunrise

Log into Sunrise

1. Log into Sunrise and press Enter to continue.

2. Press Enter again.



VI:3

3. Press 5: Staples Contract Environment (United States) and Enter.

4. Press Enter again.



VI:4

5. Press 1: Order Processing Program

6. If you have the Master Account #, enter it and Press Enter. If not, skip to Step 9.



VI:5

7. An Account should appear below. For more information, type an X under the X to the far Left.

8. Review additional information. (ie Rep name, Bill to, Ship to etc)



VI:6

9. Follow Steps 1- 5. If you have the Master Account Name, enter it and Press Enter. If not, skip to Step13.

10. For more information, type an X under the X to the far Left.



VI:7

11. If multiple options show up, use the Page Up/Down to select the location you are looking for. Put an X in the far

Left column next to the location you want to find more information on and Press Enter.

12. Review additional information. (ie Master Account #, Rep name, Bill to, Ship to etc)



VI:8

13. Follow Steps 1-5. If you have an Order #, Press Shift F12.

14. Press 1 next to Option: for Order Inquiry.



VI:9

15. Enter Order # and press Enter.

16. Review additional information and press F6 to see SKUs placed in that order. (This includes Mkt SKUs)



VI:10

17. Below you will see that there were 5 total SKUs & 8 units picked for this order. (One happened tobe the Fly

Flyer!). Use Page Up/Down to see all SKUs.



VI:11

8B. Verify SKU or Model # Information in Sunbeam

1. Sign into Sunbeam by entering your User ID & Password. Then click OK.

2. Using the same Username & Password, sign in again and press Enter.



VI:12

3. Press Enter at this screen.

4. Press Enter at this screen.



VI:13

5. Select option 1 SCC Distribution Inquiries Menu.

6. Select Option 29 SCC SKU Detail/Sales Inquiry



VI:14

7. Enter SKU or Model # then press Enter.

8. Refer to: Catalog Description, Merch Name, Division, Dept, Sub-Class etc will all appear in screen below.

Note: If a SKU is a Proprietary SKU that should only be seen by certain customers, (otherwise known as a

Prop 2 SKU), there should be the # 2 to the Right of Proprietary Code. See red box below.



9. For more information on the inventory of that SKU, press F4.

Note: Inv: physically present in FCs, On Ord: marketing collateral is not yet available in FCs

y Hit Page Down button to scroll down to Contract FCs

y Cmd 03: brings you 1 level back. Hit F3 (function key F3)

y Cmd 12: brings you back to Main Menu. Hit F12 (function key F12)

#6. sunrise sunbeam tips

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