6 socio-cultural community consultation report · 2018-03-05 · program and operational plans and...
TRANSCRIPT
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Group Manager's Report No. EH3/15
Environment and Human Services Division
Date of Meeting: 11/02/2015
6 SOCIO-CULTURAL COMMUNITY CONSULTATION REPORT
EXECUTIVE SUMMARY
Council’s most recent Cultural and Social Plans were adopted in 2008 and 2009 respectively.
Since their adoption, Council has transitioned to an Integrated Planning and Reporting
Framework and now produce an overarching Community Strategic Plan that is supported by a
Delivery Program and Operational Plan.
To ensure that Council remained abreast of the socio-cultural needs of the community,
Council conducted detailed community consultation during 2014.
Key issues identified from the consultation include a community desire for better
communication with Council; more networking opportunities with each other; more local level
consultation; more collaboration and partnership opportunities to work with Council; better
promotion of volunteering opportunities and better support for volunteers; better support to
organise events and activities themselves; Council to partner more with local businesses to
promote economic development; and better local places and a concerted approach to place
making.
The results of this consultation will feed into Council’s Community Strategic Plan, Delivery
Program and Operational Plans and be used to guide future socio-cultural service delivery. It
is recommended that Council adopt the attached consultation report as a reference document
for this purpose.
RECOMMENDATION
THAT Council adopt the Socio-Cultural Community Consultation Report and use it as a reference
document to guide future service delivery in these areas.
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PURPOSE
The purpose of this Report is to present to Council the results of recent community consultation
undertaken to identify socio-cultural needs across the Shire.
BACKGROUND
The Integrated Planning and Reporting Framework for Local Government in New South Wales
practically came into effect in July 2012. All local government bodies were required to have an
adopted Integrated Community Strategic Plan by this date.
Historically, documents such as Social Plans and Cultural Plans would have input into Management
Plans and would set the strategic direction for the Council’s human service delivery.
Hornsby Council’s most recent Social Plan was adopted in 2009 and its most recent Cultural Plan was
adopted in 2008. Council also adopted its first Integrated Community Strategic Plan in 2010. Whilst
the community consultation used to develop the first Community Strategic Plan was substantial, the
consultation focused on broad Council wide issues and the detailed focus needed to direct service
provision at a socio-cultural level was arguably lost.
This issue was overcome by informally consulting with the community during occasions of service
delivery so as to ensure that they were across local community issues at the detail required to inform
both local service delivery as well as regional and state based planning initiatives.
As a best practice initiative, detailed research was commissioned in 2014 in order to confirm that
Council was planning and delivering socio-cultural services in a manner which was consistent with
community requirements.
DISCUSSION
During April and May 2014, local community consultation was undertaken to review the social and
cultural services currently provided by Council to ensure that they meet the changing needs of the
community.
The consultation process attracted a high level of community engagement and included a stakeholder
workshop, a community workshop, a telephone survey and an online survey. The key issues
identified were that the community wants:
Better communication with Council
More networking opportunities with each other
More local level consultation
The community wanted more collaboration and partnership opportunities to work with Council
The community wanted better promotion of volunteering opportunities and better support for
volunteers
Better support to organise events and activities themselves
Council to partner more with local businesses to promote economic development
Better local places and a concerted approach to place making.
Councillors were briefed on the outcomes of the comprehensive community consultation in
November 2014. Broadly, agreement was reached that the following six key themes would underpin
future service planning for socio-cultural service provision:
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Accessibility and transport
Healthy active communities
Accessing information and communication
Isolation and community connectedness
Arts and cultural expression
Vibrant and distinctive places and spaces.
It is noted that no service action plans have been developed to respond to the needs identified in the
consultation process. Actions based on the above themes will be included in the annual
Operational Plans for the relevant teams. Council’s service response will change over time but will be
delivered within the context of the existing resource allocation. It is also noted that the feedback
provided by the community should also result in the development of a number of socio-cultural policy
positions for the organisation. These will be developed following the adoption of the Socio-cultural
Community Consultation Report.
CONSULTATION
This report presents the results of detailed community consultation regarding social and cultural
needs of the community.
BUDGET
Services that reflect the socio-cultural needs of the community will be developed in accordance with
Councils approval within current budgets.
POLICY
Whilst there are no direct policy implications in Council adopting the Socio-Cultural Consultation
Report, community feedback encompassed in the attached Consultation Report will be used to drive
future policy development.
CONCLUSION
The attached Socio-Cultural Community Consultation Report provides Council with a comprehensive
framework for the future delivery of social and cultural services. The work took into account other
consultative processes being undertaken concurrently within the organisation, specifically the
Active Living Hornsby Strategy and the Community and Cultural Facilities Strategic Plan.
It is recommended that Council adopt the Socio-Cultural Community Consultation Report for the
purpose that the consultative outcomes inform future service delivery and strategy development.
RESPONSIBLE OFFICER
The officer responsible for the preparation of this Report is the Manager Community Services – David
Johnston, who can be contacted on 9847 6800.
DAVID JOHNSTON
Manager - Community Services
Environment and Human Services Division
STEPHEN FEDOROW
Group Manager
Environment and Human Services Division
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Attachments:
1. Socio-Cultural Planning Consultation Report
File Reference: F2013/00458
Document Number: D04416287
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REPORT NO. EH3/15
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1. SOCIO-CULTURAL PLANNING CONSULTATION REPORT
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