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6 Keys to a Successful ERP Software SelectionMarch 19, 2020
Sponsored by
Produced by: Modern Distribution Management | 6309 Monarch Park Place, Suite 203 | Niwot, CO 80503 | 303-443-5060
Download handouts (PDF): visit www.mdm.com/slides or email [email protected]
John Gunderson VP, Sales, Analytics and
E-Business, MDM
Thomas P. GaleCEO, MDM
Thomas P. GaleCEO
Modern Distribution Management
John GundersonVP, Sales, Analytics and E-BusinessModern Distribution Management
Host Speaker
Produced by: Modern Distribution Management | 6309 Monarch Park Place, Suite 203 | Niwot, CO 80503 | 303-443-5060
Download handouts (PDF): visit www.mdm.com/slides or email [email protected]
Program Agenda
1.Selection Criteria Overview
2.Functionality
3. Implementation
4.Support
5. Development
6. Financial Viability
7. Technology
Overview
Functionality
Implementation
Support
Development
Financial Viability
Technology
Functionality
Your software needs to meet your requirements today, and have the ability to change as your business changes…
• Your ERP platform has to solve or enhance your current and foreseeable business processes
• Functionality is not a competitive advantage between modern ERP’s
• Enhances accuracy of information
• Reduces complexity
• Improves process flow
Functionality
Implementation
Changing software creates stress in a business. What can be done to mitigate risk?
• Implementation is the foundation of a success in
ERP
• Have a standard of success for the implementation
• Develop a stairway of continuous improvement
• Make implementation a priority
Implementation
Support
Customer support representatives, the unsung heroes of companies
• Needs to be responsive and helpful
• Look for multiple channels of support
• Modern software will have field-based help
• Is there a customer community? Local users group?
• What about their annual customer conference?
Support
Development
Your software provider should bring you ideas, not the other way around
• Look for the number of applications the provider has
• Effective development is essential for your ROI
• Understand how the updates are managed/deployed
• Upgrade timelines should be predictable and consistent
• Development should keep you in line or ahead of your
industry requirements
Development
Financial Viability
Your business partner needs the financial depth to support you long term
• Software, especially ERP, is capital intensive
• Partner with a software provider that can weather an economic downturn
• Financial strength is an outward sign of market acceptance of the software and insightful leadership
Financial Viability
Technology
Technology is the key to a successful ERP investment
Technology
• True Cloud software, simply stated, is buy and forget technology
• Never having to backup, priceless
• Near limitless scale as your business grows
• Provides a secure flexible platform that conforms to your business
• Inherently mobile – anytime, anywhere, any device
Transform Your Sales Function to Higher Performance
Topics will include:• How to best transition outside, inside and service rep roles into
more effective teams• Sales comp programs that retain the right talent to grow your
business• Integrating sales and marketing most effectively• Getting sales reps to support your online channel• Innovative sales models for creating a seamless, omnichannel
experience for customers
Visit salesgps.mdm.com to register
Join us Aug. 31 – Sept. 2 in Chicago
Produced by: Modern Distribution Management | 6309 Monarch Park Place, Suite 203 | Niwot, CO 80503 | 303-443-5060