6 key messages on european standardization in the field of services francisco j. verdera

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Public hearing “European Standardization: improving competitiveness through a new regulatory framework” - European Parliament / IMCO 6 key messages on European standardization in the field of services 6 key messages on European standardization in the field of services Francisco J. VERDERA Director of International Relations and Cooperation Spanish Association for Standardization and Certification - AENOR Brussels - November 2011

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6 key messages on European standardization in the field of services Francisco J. VERDERA Director of International Relations and Cooperation Spanish Association for Standardization and Certification - AENOR Brussels - November 2011. 6 key messages on services standardization. - PowerPoint PPT Presentation

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Public hearing “European Standardization: improving competitiveness through a new

regulatory framework” - European Parliament / IMCO

6 key messages on European standardization in the field of

services

6 key messages on European standardization in the field of services

Francisco J. VERDERADirector of International Relations and CooperationSpanish Association for Standardization and Certification - AENOR

Brussels - November 2011

Public hearing “European Standardization: improving competitiveness through a new

regulatory framework” - European Parliament / IMCO

6 key messages on European standardization in the field of

services

6 key messages on services standardization1. Need for European standards on services;2. Competitive service industries (also SMEs);3. Consumers and users: Transparency &

quality;4. CEN System: Internal market for services;5. ISO: Link with the international markets;6. Completing the EU legal framework.

Public hearing “European Standardization: improving competitiveness through a new

regulatory framework” - European Parliament / IMCO

6 key messages on European standardization in the field of

services

1 The need for European standards on services• Comply with customer requirements, or beyond;• Address market trends / market needs;• Differentiation in the market;• Prevent unfair competition;• Increase market credibility;• Arrange the activity in a sector;• Lack of specific professional qualifications;• Support public policies or legislation;• Other.

Leadership: service provider industry.Participation: customers & other interested parties

Public hearing “European Standardization: improving competitiveness through a new

regulatory framework” - European Parliament / IMCO

6 key messages on European standardization in the field of

services

2 Increasing competitiveness (also for SMEs)European standards for services:•Facilitate market differentiation;•Establish & disseminate provision requirements;•Minimise the risk of private specifications.

Public hearing “European Standardization: improving competitiveness through a new

regulatory framework” - European Parliament / IMCO

6 key messages on European standardization in the field of

services

3 Increasing transparency and quality (users and consumers)European standards for services:• Facilitate subcontracting & quality

assurance;• Open for any type of conformity

assessment;• Enhance transparency and

possibility to compare amongst service providers and offers.

Public hearing “European Standardization: improving competitiveness through a new

regulatory framework” - European Parliament / IMCO

6 key messages on European standardization in the field of

services

4 Leading standardization in the field of services in Europe

• CEN System: leader of service standardization in Europe;

• CEN Guidelines for development of standards in the field of services;

• Enhancing transparency & internal market;

• Need to increase promotion.

Public hearing “European Standardization: improving competitiveness through a new

regulatory framework” - European Parliament / IMCO

6 key messages on European standardization in the field of

services

5 European service providers in a global perspective

• European NSBs also leading service standardization in ISO;

• Some sectors: better ISO standards;• Vienna Agreement, avoiding

duplication of resources;• References for the global markets

(avoiding proliferation of private specifications).

Public hearing “European Standardization: improving competitiveness through a new

regulatory framework” - European Parliament / IMCO

6 key messages on European standardization in the field of

services

6 Internal market for services & legal framework• Internal market for

services;• Directive

2006/123/CE; • Need to promote

bottom-up voluntary standards for services.

Public hearing “European Standardization: improving competitiveness through a new

regulatory framework” - European Parliament / IMCO

6 key messages on European standardization in the field of

services

European standardization in the field of services

• Promote competitiveness of providers;

and

• Customer protection.

Public hearing “European Standardization: improving competitiveness through a new

regulatory framework” - European Parliament / IMCO

6 key messages on European standardization in the field of

services

Thank you very much for your attention

AENOR•Spanish National Standardization Body;•Spanish member of CEN and CENELEC, ISO and IEC;•National information and notification point for standards and draft standards.