5 ways to totally sabotage your cookie franchise

10
5 Ways to Totally Sabotage Your Cookie Franchise

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Page 1: 5 Ways to Totally Sabotage Your Cookie Franchise

5 Ways to Totally Sabotage Your Cookie Franchise

Page 2: 5 Ways to Totally Sabotage Your Cookie Franchise

Topics of Discussion:

1. Don’t Listen to Your Employees2. Don’t Listen to Your Customers3. Do Everything Yourself4. Never Think Outside the Box

Page 3: 5 Ways to Totally Sabotage Your Cookie Franchise

#1 Don’t Listen to Your Employees

Page 4: 5 Ways to Totally Sabotage Your Cookie Franchise

To run a strong business, you’ll need to pay equal attention to both your employees and

your customers. It’s no secret that happy employees make a strong business, which in

turn makes happy customers. So why do franchise owners continue to ignore the

wishes and demands of their employees? Keep your business an open environment

where employees feel comfortable speaking their mind, and you’re opening a gateway to a

happy work environment.

Page 5: 5 Ways to Totally Sabotage Your Cookie Franchise

#2 Don’t Listen to Your Customers

Page 6: 5 Ways to Totally Sabotage Your Cookie Franchise

On the opposite end of your employees are your customers, who truly are the

lifeblood of your business. If you’re not striving every day to make sure that your

customers are happy, you’re failing at Franchising 101! In addition to gaining

more customers, it’s critical to make sure that you’re retaining existing customers who will stay customers for life. Strong

customer service is non-negotiable.

Page 7: 5 Ways to Totally Sabotage Your Cookie Franchise

#3 Do Everything Yourself

Page 8: 5 Ways to Totally Sabotage Your Cookie Franchise

In a classic case of egomania, there’s the franchise owner who insists on doing

everything himself or herself. Newsflash: it’s impossible to run a sustainable

business if you insist on doing everything yourself! A good cookie franchise is about

trust and teamwork, in addition to the desire and drive for performing well. Hire a

qualified, competent team that you can count on and watch your business flourish.

Page 10: 5 Ways to Totally Sabotage Your Cookie Franchise

Disclaimer: This information is not intended as an offer to sell, or the solicitation of an offer to buy, a franchise.

It is for information purposes only. Currently, the following states regulate the offer and sale of franchises: California, Hawaii, Illinois, Indiana,

Maryland, Michigan, Minnesota, New York, North Dakota, Oregon, Rhode Island, South Dakota, Virginia, Washington, and Wisconsin. If you are a resident of or

want to locate a franchise in one of these states, we will not offer you a franchise unless and until we have complied with applicable pre-sale registration and disclosure requirements in your state. Franchise

offerings are made by Franchise Disclosure Document only.