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5 Ways To Demonstrate Value Using Usage Statistics
Jo AlcockCILIP Conference 2015
What do we mean by value?
What do we mean by value?
Importance that stakeholders (funding institutions, politicians, the public, users, staff) attach to libraries and which is related to the perception of actual or potential benefit
BS ISO 16439:2014 Methods and procedures for assessing the impact of libraries
What do we mean by usage statistics?
What do we mean by usage statistics?
Could include:• Use of library resources (e.g.
books, journals, electronic resources)
• Use of library space (e.g. study space, silent areas, group areas, bookable space)
• Use of library services (e.g. librarian enquiries)
• Anything else people use!
5 Ways To Demonstrate Value Using Usage Statistics
Make evidence-based collection management
decisions
5 Ways To Demonstrate Value Using Usage Statistics
JUSPJournal Usage Statistics Portal
“The library buys many different types of online resources, frommany different vendors, and all of these resources need to becontinually evaluated and assessed to see if they are returningon the financial investment DMU Library has made in purchasingthem for DMU students and staff”
http://mitchley.our.dmu.ac.uk/2014/12/03/library-e-resource-usage-cost-analysis-creating-a-template-spreadsheet/
Understand usage of open access publications
5 Ways To Demonstrate Value Using Usage Statistics
IRUS-UKInstitutional Repository Usage Statistics
“IRUS-UK provides standards-based usagestatistics that can be compared with publisherreports, so that the visibility of open accessrepository content can be highlighted”
Profile usage to understand broader context
5 Ways To Demonstrate Value Using Usage Statistics
“We were looking at the year on year comparison ofusage, and it was interesting to find unexpected trends.We intend to look at the usage profiling reports to see ifthis is a national trend or something specific to ourinstitution that warrants further investigation.”
“We use IRUS-UK to get data on activity, usage andexposure, for example trends over time to see ifdownloads are increasing… Benchmarking againstother institutions is useful, as it gives us some contextabout usage trends we see in our own repository.”
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Inform discussions with key stakeholders
5 Ways To Demonstrate Value Using Usage Statistics
“The usage statistics are used to inform importantdecisions and we really want to be sure we can rely onthe accuracy of the data; with JUSP we know we can.We will often present this information to academicsand it will be scrutinised so it’s important for us to besure that the data is reliable”
“We get a lot of requests from academics askingabout the downloads of their research, particularlyat annual review time. Sometimes departments willrequest information on how their items are doing”
Provide information to support advocacy
5 Ways To Demonstrate Value Using Usage Statistics
“I normally make the point it is important to bearchiving full text and that we attract hundreds andthousands of downloads per year and these areCOUNTER-compliant downloads using IRUS-UK”
“The most common use for repository statistics is inpresentations - we can use them to show the type ofusage, and to demonstrate the usage and broad rangeof use. For a particular item type we can talk about anews story or blog which can show a spike indownloads that corresponds to the publicity.”
Make evidence-based collection management decisions
Understand usage of open access publications
Profile usage to understand broader context
Inform discussions with key stakeholders
Provide information to support advocacy
