5 things customer service reps should never say (and what to say instead)

7

Upload: infinitoinc

Post on 30-Dec-2015

37 views

Category:

Documents

0 download

Report

Download

Embed Size (px):

DESCRIPTION

Infinit Contact shares 5 things customer service representatives should never say and what to say instead. - PowerPoint PPT Presentation

TRANSCRIPT

Page 1: 5 Things Customer Service Reps Should Never Say (and What to Say Instead)

Page 2: 5 Things Customer Service Reps Should Never Say (and What to Say Instead)

http://www.hyken.com/customer-experience-2/15-customer-service-tips-for-2015/

Page 3: 5 Things Customer Service Reps Should Never Say (and What to Say Instead)

https://experiencematters.wordpress.com/2015/01/02/what-is-customer-experience-video/

Page 4: 5 Things Customer Service Reps Should Never Say (and What to Say Instead)

https://www.linkedin.com/pulse/3-ways-use-mobile-your-advantage-colin-shaw

http://www.infinitcontact.com/

Page 5: 5 Things Customer Service Reps Should Never Say (and What to Say Instead)

http://winthecustomer.com/win-the-customer-customer-service-tips-2/?utm_source=ReviveOldPost&utm_medium=social&utm_campaign=ReviveOldPost

http://www.infinitcontact.com/

Page 6: 5 Things Customer Service Reps Should Never Say (and What to Say Instead)

http://www.cx-journey.com/2014/11/18-reasons-to-map-customer-journeys.html

http://www.heartofthecustomer.com/journey-mapping-interview-annette-franz/

http://www.infinitcontact.com/

Page 7: 5 Things Customer Service Reps Should Never Say (and What to Say Instead)

http://www.infinitcontact.com/contact-us/

Just say no to drug reps. The Physician-Pharmaceutical Industry Relationship

Eco-Reps Handbook

The AAP Evergreen Initiative...2020/07/29 · 2016 presidential election." 2. Instead of saying "this current pandemic," say "the COVID-19 Pandemic of 2020." 3. Instead of saying

Constitutional Qualifications HOUSE OF REPS. in 1789… 65 Reps. (13 states) HOUSE OF REPS. in 2013 (since 1913)… 435 Reps. If original standards were

NUT REPS BRIEFINGS

5 Things Customer Service Reps Should Never Say (and What to Say Instead)

School Reps’ Briefing The Union’s Organising Culture and our School Reps

S&P MONTHLY REPORT NOVEMBER 2010files.irwebpage.com/reports/shipping/GaPohY32AN... · bangladesh buyers bangladesh sellers are seven seas carriers as norway. other reps say $21.5m

Lv reps toolkit

5 Copywriting Phrases To Avoid Like a Plague and What You Should Say Instead

DAY 1, DAY 8, DAY 15, DAY 22 & DAY 29 - Guru Mann · Rope overhead Ext (on bench) 12 reps 10 reps 8 reps Close Hand Pushups 12 reps 10 reps 8 reps Bench Dips 12 reps 10 reps 8 reps

EDseries Online Reps

Class Reps Handbook

Alaska Senior Reps

2013.2014 nw reps

Student reps 101_final

Reps elections 2013

Eucryphia - REPS

Just say no to drug reps

***JDI Plague Reps Kritik*** - forms.huffmanisd.netforms.huffmanisd.net/debate/CX/K Answers/Plague Reps K - JDI … · Web view***JDI Plague Reps Kritik*** 1NC – Plague Reps –

T situated at Pwll Post Office. 31.pdf · 2011. 4. 8. · say "Merry Christmas" - they'll say "Happy Holidays" instead because they don't want to be "offensive". That's silliness,

Manual Del REPS

Presentacion Reps SA

Mozilla Reps Program

Deadpool Ryan Reynolds Arms Workout · 2018-01-03 · RYAN REYNOLDS 3 X 10 REPS 3 X 8 REPS 3 X 8 REPS 4 X 10 REPS 4 X 10 REPS 4 X 8 REPS 3 X 15 REPS 3 X 10 REPS 4 X 5 REPS TRAINER: