Don’t ignore CONFLICT – address it as soon as it arisesDon’t ignore CONFLICT – address it as soon as it arises

Provide OBJECTIVE GUIDANCE and support to help your team arrive at a solution

Provide OBJECTIVE GUIDANCE and support to help your team arrive at a solution

BRAINSTORM a solution collaboratively and

develop an action plan

BRAINSTORM a solution collaboratively and

develop an action plan

Hold team members ACCOUNTABLE for delivering on all steps of the action plan

Hold team members ACCOUNTABLE for delivering on all steps of the action plan

Act as a MEDIATOR – let each person explain their side of the story

Act as a MEDIATOR – let each person explain their side of the story

Download How To Guide: Developing High-Performance Work Teamsto �nd out how you can create highly focused teams that deliver superior results.

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STEPS TO SUCCESSFUL CONFLICT RESOLUTION

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