5 steps to social selling success, by jana gering
TRANSCRIPT
5 Steps to Social Selling SuccessJana Gering -@jana_kaye #APS15Content Manager
BetterFasterStronger
Version 5.0
1. Show up
• Communities are out there. Social selling starts with building a Content Net:• Twitter-have conversations
• Instagram-share memorable visual images
• Facebook-advertising/sharing/discussions
• LinkedIn-Business connections, B2B conversations
• Quora-find people who are asking and answering questions you care about
2. Listen.
• Social sharing is a conversation. Start by listening:• Who are the people you care about?• What do they talk about?• What questions do they ask?• Where are holding most
conversations?• How do they communicate?• What are they amplifying?• D/T/F/R
3. Bring value to the conversation
• Create your Own Content• This is you being an advisor• Pro: Unique • Con: Time-intensive
• Connect with Branded Content• This is you being a promoter• Pro: Quick • Con: Branded
• Curate 3rd Party Content• This is others amplifying your message.• Pro: Quick to share but…• Con: Requires research and relationships
4. Be Efficient to be Consistent
Find tools to help:• Schedulers• Hootsuite, Hubspot, Pocket
• Content Aggregators:• Hootsuite• Tagboard
• Measurements• Bit.ly• SimplyMeasured• Moz
• Paid/Boosted posts• Facebook, twitter, instagram
5. Be Responsive
Schedule is King, Flexibility is Queen
• Be responsive• Have fun, be human, make
conversation. (proof of trust)
• Be consistent• "Social Media Presence" means
you're paying attention (trust!)
• Be a team player• Promote others, share with
compliments, graciousness, humor. People will amplify what they like.
• Do: • Share/RT
• Think: • there are social selling communities I
might be missing
• Feel: • Encouraged that social selling is possible,
especially if you already have good sales skills.
• Remember…
Keys to Social Selling
1. Be Present2. Be a Listener3. Be a
Contributor4. Be Consistent5. Be Responsive