21/04/2023

Rodel Dadivas

Shell Global Solution PAS

SHELL LUBEANALYSTMONITOR, BENCHMARK, IMPROVE, SAVE

CONTENT

Introducing oil condition monitoring and Shell LubeAnalyst

How benefits of Shell LubeAnalyst

Shell LubeAnalyst support

BENEFITS OF OIL CONDITION MONITORING

By using Shell LubeAnalyst customers are able to

Monitor lubricant and equipment condition, getting early warning of any problems and increasing equipment availability

Identify contaminants to the lubricant, monitor levels and address sources (e.g. fuel, water, dirt etc)

Identify metal particles in oil samples, highlighting operational problems or component wear

Optimise lubricant life – informing oil management practices and extending oil drains within safe limits

Improve maintenance scheduling and predict part replacement

Reduce the risk of breakdowns and unplanned downtime, especially for critical equipment

Identify improvement opportunities within and between sites by benchmarking lubricant management

HOW SHELL LUBEANALYST WORKS

Shell LubeAnalyst operates through a single

multi-lingual website and a network of professional

regional laboratories

1. Customer registers equipment on the Shell LubeAnalyst website

2. Customer takes used oil sample and sends to lab with sample slip

3. Lab analyses the sample and inputs the results into the Shell LubeAnalyst Expert System

4. The Expert System compares the results with the condemnation limits set based on Shell’s lubricants expertise

5. Shell LubeAnalyst generates the diagnosis and recommendation report

6. Report is available to the customer vai the LubeAnalyst website and by email

SHELL LUBEANALYST REPORTS

Customer and equipment

details

Comments and recommendation

s

Current and previous sample

results

Report status – green, amber or red

Graphs of the previous 6 samples showing trends

- Oil properties

- Water

- Pollution

Copyright of INSERT COMPANY NAME HERE

Data Analysis

Mitigated Risk & Opportunities

Recommendations

Oil & MaintenanceActions

Next Steps

ReportResult

Sample submitted to Shell LubeAnalyst

INFORMED MAINTENANCE ACTIONS BASED ON LUBEANALYST INFORMATION

Sample

Green Amber Red

No Action

Review Equipment

History & Trends

Review Oil Safety Limits

Review Equipment Database

Retain Oil

Standard Oil Managment

Routine Maintenance

Corrective Oil Action

Adjust Oil Management

Preventative Maintenance

Extend Oil Life Spare Part Sales

Change Oil

Corrective Maintenance

Equipment Trend Analysis

Preventative Maintenance

Investigate Monitor

Urgent Action

Copyright of INSERT COMPANY NAME HERE 7

HOW SHELL LUBEANALYST HELPS YOU

Shell LubeAnalyst is a uniquely global Oil Condition Monitoring service, backed up by the knowledge and experience of Shell’s network of lubricants experts.

• A consistent service available in 92 countries run on a single multi-lingual IT platform

• Diagnosis and recommendations generated from Shell’s own Expert System giving quality control

• Single database allows central visibility of reports from any customer location

• Benchmarking of data between sites highlights potential improvement opportunities

• Makes Shell technical expertise accessible to assist informed decision making

As well as the benefits that regular oil condition monitoring can deliver to customers’ operations, for equipment manufacturers it can

1. Generate data about equipment performance in the field, valuable for R&D programmes

2. Increase the efficiency and reduce the costs of equipment covered by Service contracts

3. Reduce warranty costs

4. Highlights opportunities for CRM and aftersales (parts, service contracts)

5. Offer differentiation and generate revenue through oil condition monitoring sales

June 2012

Copyright of INSERT COMPANY NAME HERE 8

USING THE VALUABLE DATA FROM SHELL LUBEANALYST

LubeAnalyst offers a wide range of standard or advanced test suites for

different equipment types

We have 41 thousand registered customer users

Our global database contains 75 million test results, 3 million samples and over 1 million registered components

This data gives valuable information about the performance of equipment in the field and can inform R&D programmes

June 2012

12%

19%

0%

32%

14%

1%

0%

0%21%

Example Red/Amber Sample Issues Contamination

Coolant LeakCoolant Leak/WearDegraded OilDegraded Oil/WearDirt/WearIncomplete CombustionIncomplete Combustion/WearAbnormal Wear

Amber11%

Green84%

Red5%

Example sample results

GLOBAL SHELL LUBEANALYST COVERAGE

Europe: Albania, Austria, Belarus, Belgium, Bosnia, Bulgaria, Croatia, Czech Rep, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland Ireland, Italy, Kazakhstan, Kosovo, Latvia, Lithuania, Luxemburg, Macedonia, Malta, Moldova, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russia, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom

Africa, Middle-East and Rest of World: Burkina-Faso, Cape Verde, Egypt, Gabon, Ghana, Guinea, Ivory coast, Mali, Morocco, Nigeria, Oman, Qatar, Saudi Arabia, Senegal, South Africa, Togo,Tunisia, UAE

The global reach (red markets) of LubeAnalyst is a unique differentiator for Shell. Shell LubeAnalyst available in some blue markets but not connected to global IT platform.

Asia: Australia, Chile, China, India, Indonesia, Mexico, Malaysia, Pakistan, Philippines, Singapore, Thailand, Vietnam & Taiwan

Americas: Argentina, Brazil, Bolivia, Costa Rica, Canada, Columbia, Dominican Rep, Dutch Antilles, Ecuador, Guatemala, Panama, Paraguay, Puerto Rico,Peru, Suriname,Trinidad, Uruguay, USA, Venezuela

REDUCED RISK OF COSTS DURING WARRANTY PERIODS

LubeAnalyst can help to reduce costs during warranty periods

Sampling can highlight poor oil management, reducing the risk of potential equipment breakdown and repair

What are your current warranty issues?

What are the most common problems that occur during warranty periods?

Could the risk be reduced by introducing regular oil condition monitoring during the warranty period?

LubeAnalyst Support

Shell provides the Marketing materials required to promote Shell LubeAnalyst, making it easy for staff to use and explain

Support includes access to LubeAnalyst user manuals and multilingual interactive e-Learning modules

Shell can also make Technical experts available to train staff to help them understand Shell LubeAnalyst reports and to translate the results for internal use and for customers

CATERPILLAR

MWM

NewApplication Description Ap

pear

ance

/Co

lor

Met

als

Visc

Wat

er

Fuel

Dilu

tion

Glyc

ol

Neut

.No

.

Oxid

atio

n/Ni

tratio

n

Soot

Ferr

ogra

phy

Milli

pore

Slu

dge

Milli

pore

Filt

ratio

n

Parti

cle

Coun

t

Addi

tiona

lOp

tions

not I

nclu

ded

in T

est S

uite

Pric

e

Advanced: Gas Engine (Land Fill, Sour Gas, Bio Gas)

ASTMD5185 (S)

ASTMD445(M)(V100)

ASTM E2412 FTIR

Confirm with crackle

ASTM D664M (TAN)

ASTM D4739M(TBNS)

Oxidation/Nitration(OX NTR)

pHChlorine

Advanced: Gas Engine (Natural Gas)Appearance

(APR1)ASTM

D5185 (S)

ASTMD445(M)(V100)

ASTM E2412 FTIR

Confirm with crackle

ASTM D2982 (GLY)

ASTM D664M (TAN)

ASTM D4739M(TBNS)

Oxidation/Nitration(OX NTR)

None Suggested

Advanced: General Industrial Test for Compressors, Circulating Systems, Industrial Gears, Hydraulic Systems, EDM and Turbines

Appearanceand

Color (APC1)

ASTMD5185 (S)

ASTMD445(M)

(V40)

Karl Fischer ASTM D1744

ASTM D664M(TAN)

orASTM D4739

(TAC)

ISO4406 Optical

Water Separation 54°C - ASTM D1401 (WS54)Water Separation 82°C - ASTM D1401 (WS82)

Advanced: Refrigeration Compressor

Appearanceand

Color (APC1)

ASTMD5185 (S)

ASTMD445(M)

(AfterDe-

Gassing)(V40E)

Karl Fischer ASTM D1744

(KF)

ASTM D664M(TAN)

orASTM D4739

(TAC2)

Ferrography(Wear

SeverityIndex)(DRD)

Millipore0.8 micron

(MPF8)None Suggested

Advanced: Refrigeration Ammonia Compressor

Appearanceand

Color (APC1)

ASTMD5185 (S)

ASTMD445(M)

(AfterDe-

Gassing)(V40E)

Karl Fischer ASTM D1744

(KF)

ASTMD4739(TBNS)

Ferrography(Wear

SeverityIndex)(DRD)

Millipore0.8 micron

(MPF8)None Suggested

Advanced: Industrial Gear (PAG)

Appearanceand

Color (APC1)

ASTMD5185 (S)

ASTMD445(M)

(V40)

Karl Fischer ASTM D1744

(KF)

ASTM D664M(TAN)

MilliporeFiltration(Teflon)

No Method

None Suggested

NewApplication Description

SampleVolume

Req.Appearance/

Color Metals Visc Water Flash/Fuel GlycolNeut.No.

Oxidation/Nitration Soot

K2 (Standard): Gas Engine (Natural Gas) 4 OzASTM D5185

(S)

ASTM D445M

ASTM E2412 FTIR

If positive Crackle

ASTM D664M(TAN)

ASTM E2412FTIR

(OX,NTR)