5. shared service business offers capacity and crisis

Part V

Lisa Martinez 2014@Copyright Wicked 408.638.9016

Vision Capability Assessment Phase 1 ◦ Communication Approach

Metrics Success Probability Assessment ◦ Proving what works examples 1-4

Offers – Families First – New Child Development ◦ Level 1 basic new family child care

◦ Level 2 with bio-metrics and parentage w/Support

◦ Level 3 0-5 Year old and Senior with Google Glass and Food Program

Offers – Families First Foster Care

Offers – Families First Grandparents Rights - Elders

Person Centered New Security and Resilience

Person New

0-5 X

K-5 O

6-8 O

9-12 X

13-16 X

Workforce X

Seniors X

Adopting NIEM ◦ Using Pattern Language

◦ Personal Cloud

TMN Server – Linux

Resilience ◦ Crisis

Violence

Prevent

Respond

Monitor

CDD

DHS

IRS

CFP

Copyright @2013 Wicked Design Solutions

Lisa Martinez 408-638-9016

Expected =x

Optional = 0

Variables in Crisis Prevent Mitigate Respond Recover

Lives with both parents x x

Financial Sustainability x xx xx

Safe Child Care x x xx xx

Healthcare x xx xx xx

Food x xx xx xx

Housing x xx xx xx

Education x x xx xx

Access to Grandparents x xx x x

Lisa Martinez Wicked Design Solutions Copyright @ 2014

Concept Map Crisis Awareness and Challenge Offer

Families from Birth Title IV

Nutrition Food Services

Supported By

Mentored By

Zero to Five

K-5th 6-8th 9-12th 13-20th Workforce Seniors

1. Design Vision and Strategy WICKED 2014@copyright Lisa Martinez 408.638.9016

All humans grouped for a minimum viable system

Students

High Probability of Success

Proven in Santa Clara County, CA

10 Years

Every County has a resource and subsidized child

care agency

Minute Menu is a cloud solution

Local clients and db server in

Washington, DC

Adopt NIEM (new)

Copyright @2014 Wicked Design Solutions Lisa Martinez 408-638-9016

Variables True or

False

None

Lives with both parents

Sustainable Income

Safe Child Care

Healthcare

Food

Housing

Education

Access to Grandparents

0-5 yrs.

k-5th

6-8th

9-12th

13-20th

Workforce

Seniors

Understanding the whole child to apply the right amount of effort to restore

wellness

Wellness Variables

Qualify the skills are in range of the students strengths ◦ WWW.Playprelude.com - GAME

Prelude A tool to help people gain a self awareness and better prepare teams through strengths based

strategies.

Ideal for infrastructure teams

Badges of Honor Wisdom as a Service - Paid experience online virtual consultants

Professional Coaches for public or private - Paid Professional Coaching

Outsourced - Six Sigma project experts -Paid students in work experience option

Access Group X

Tax Debt X

Healthcare X

Education X

Justice System X

Federal, State, Local X

Company

Code

GL Code Sub-Account

Code

Department Code Project Code

HCA

Systems

04

A list of codes a branch was approved to

buy these types of expenses

A list of codes to recognize the benefits

10 Administration and

Operations -1 G/L for cost

Software Clients l -1 G/L for

cost and a server

No project requirements operating a

business

Resources are generalist

Suppliers are strategic

HCA

Systems

04




20 Crime Prevention -1 G/L for

cost and 1 benefits


cost and a server

Advanced investigations and task

force workers

Advanced Career Training –

Prevention and Mitigation

HCA

Systems

04




30 Emergency Response -1 G/L

for cost and 1 benefits


cost and a server

Resources are experts can design

change impacting more than one

branch

New suppliers

in both direct and indirect WICKED 2014@copyright Lisa Martinez 408.638.9016

http://www.playprelude.com/

The Risk Potential Benefits

Current Culture ◦ You really need to understand your

workforce and culture

www.playprelude.com

◦ Breaking the glass before it

shatters on your organization

www.workplacebullying.com

Self worth and esteem ◦ Complimentary career paths

◦ Self regulate based on new

learning

◦ Sovereignty

Direct access with less

administrative barriers

Tribal run social services

Wholeness with children safer

Wellness Benchmarking


Emotional Health & Safety

http://www.playprelude.com/

http://www.workplacebullying.com/

Line Theme Activity

1 Understanding Yourself Participants will reflect upon how their elemental iStar strengths are reflected in

their lives and the lives of those they know

2 Understanding Others Using examples, prompts, and knowledge gained from Prelude, participants will

develop greater understanding of the way their co-workers see the world

3 Effective Communication Participants will reflect on what other personality types need to experience for

them to successfully share their ideas

4 Practical Application Participants will choose from a roster of "test applications" and try to use their

Prelude knowledge for communication and collaboration

5 Self-Understanding &

Advancement

Using what they have learned, participants will develop some personal action

steps that allow them to better meet personal goals and contribute to their team.

iStar

Self Exploration

iTag

Self Expression

weTag

Team Work

allTag

Group Work

Star Smart Mendela

Cross cultural benchmarking strengths may serve as a tool to aid mental health scenarios.

Self - Awareness

Person Centered Income from Federal

Person New

0-5 X

K-5 0

6-8 0

9-12 X

13-20 X

Workforce O

Seniors X

Adopting NIEM ◦ Using Pattern Language

Intimacy Gradient

◦ Personal Cloud

Resilience ◦ Title IV

Families from birth – parentage

Child support and Foster Care in

tribal territory

TANF

CDD

DHS

IRS

CFP

Copyright @2013 Wicked Design Solutions

Lisa Martinez 408-638-9016

Expected =x

Optional = 0

Person Segments for agent

Populations or a person

NIEM Capability

Proven Models – Adopting Child and Adult (seniors)

◦ Food program

Reviewed or recommended based on whether other counties have the same

service organization.

Reviewed based on ability to adopt NIEM with Minute Menu

Prelude-Self, how I want others to see me, like minded Teams and others


CDD

DHS

IRS

CFP

Benefits 0-5

years

K-5 6-8 9-12 13-16

Workforce Seniors

Cyber Security and Open Source Design X X X X X X X

Child Care – Family home care new business – Livescan X X X

Families First – Birth to five year Community Support

w/Prelude

X X X X

Early Detection-certification Physical Safety and Health Life X

Violence Detection – Physical Safety and Health Life X X X X

Food Program – Physical Safety and Health LIfe X X X

Cyber threat and online reputation Economic and Social Life X X

Assumptions – Benefits Map

Engineering

Systems and Quality

Systems Design and Architecture

Advanced Learning Concepts


Revenue & Benefits

Federal Grants

States County

New Tribal Led LEA

All childcare or center providers

Tribal Title IV

FEDERAL YES

Block Grant x

Immigrant

programs Head

start

x

TANF x

Food Program x

Social Security x

Disability x

Foster Care x

Content Id

no private information

public life

Private life

economic life

social life

family life

health and safety

life

2013 @ Copyright WICKED Design Solutions

Type 2 diabetic

Physician

A manager in retail

A major retailer

IGL6 - 7 Public

IGL1-3

Private

IGL4-5

Private

Records

the view

you see Records the

way you

respond to

what you see.

Google Glasses

Wearable Mobile Technology

Records the way you respond to

what you see.

home based site visits

Sensor Data/Logging/Metadata or Raw Data from Video, Audio and Web Activity or Texting

Using google glasses to

perform home visits to aid

seniors.

Logging evidence about

any potential fraud or any

needs the older adults

may need.


Capacity Building and Crisis Management

A service management approach to people

in prevention, mitigation, respond or restore.

Variables True or

False

None


Sustainable Income

Safe Child Care

Healthcare

Food

Housing

Education


0-5 yrs.

k-5th

6-8th

9-12th

13-20th

Workforce

Seniors


wellness

Wellness Variables

Crisis Prevention Capabilities ◦ Allowing children to start life with both parents on record and equal access to both

parents – leveling the playing field for fathers and mothers to have equal roles in parenting the child. Teaching the life-skills or cause and effect of worrying about the parent before the needs of the child.

Crisis Mitigate Capabilities ◦ Allowing us to detect and mitigate any early signs of a disability, developmental delays,

neglect, physical or sexual abuse

Crisis Response Capabilities ◦ Allow the crisis management response contacts in the event of a crisis

Crisis Restore Capabilities ◦ Allowing us to support families from birth

Custody and Visitation from Birth – a right to have both parents

Grandparents rights – a right for children to have a backup plan if the home becomes unsafe.

Prevention Mitigation Response Restore

Strategy

and

Vision


Preschool providers

in the NCLB zones

increase capacity with

new small businesses

family child care.


• Healthcare for child and family Legal – Grandparents Rights, Father

• Safe and Crisis Prepared Increase single parents economic sustainability

• Enable – WIC Minute Menu for schools or Daycare


3. Add Senior Care and Nutrition Capability Shared housing centers with common and private kitchens in living spaces


The people side of prevention of crisis in

a service management model

Variables Access None


Sustainable Income

Safe Child Care

Healthcare

Food

Housing

Education

Access to both parents

Access to grandparents (both)

0-5 yrs.

k-5th

6-8th

9-12th

13-16th

Workforce

Seniors

Understanding the whole child to apply the right amount of effort to restore wellness


Crisis Prevention Capabilities ◦ Allowing children to start life with both parents on record and equal access to both

parents – leveling the playing field for fathers and mothers to have equal roles in parenting the child. Teaching the life-skills or cause and effect of worrying about the parent before the needs of the child. Children are not weapons.

Crisis Mitigate Capabilities ◦ Allowing us to detect and mitigate any early signs of a disability, developmental delays,

neglect, physical or sexual abuse




Grandparents rights – a right for children to have a backup plan if the home becomes unsafe.


Strategy

and

Vision


• Enable self worth and contribution to self and community

• Parents work

• Parents look for work

• Parents attend school

Improves

Public and Private Life

• New Family child care business owners

• Child Development Centers

• Exempt Family Child Care

• A select group of adults in poverty zip codes, allowed to realize the grants allocated for the lowest income populations to educate providers with a bachelors degree in Child Development

Sustains

Economic and Social life • Safe Places for care

• CPR certified

• Child Nutrition Food Programs

• Early detection of any learning delays

• Bio-metrics handprint piloted in Santa Clara County.

Mitigates

Safety and Health

Children in Care

Person Yes

0-5 year olds x

9-12 grade Aspiring Teachers X

Parents and Providers workforce x

Seniors x


National Information Exchange Model

Health and Safety

Connecting Seniors with medical providers

Connecting Seniors with mental health

Collecting Evidence with Justice System

Variables True or

False

None


Sustainable Income

Safe Child Care

Healthcare

Food

Housing

Education


0-5 yrs.

k-5th

6-8th

9-12th

13-20th

Workforce

Seniors


wellness

Wellness Variables

Crisis Prevention Capabilities ◦ Providing hope for youth, in ways that builds capacity and prevents threats before crisis

◦ Enable safe behaviors to improve life skills .

Crisis Mitigate Capabilities ◦ Allowing us to detect and mitigate any early signs of an untreated disability,

developmental delays, neglect, physical or sexual abuse

◦ Access to self awareness and better communication skills




Grandparents rights – a right for grandchildren or great grandchildren to have access to elders


Strategy

and

Vision


Many of us are often not ready or haven’t had a chance to

experience the world. ◦ Unplanned pregnancies may not be well understood nor do many realize

approaches to bridge better interactions between two estranged parents.

Enabling coaches who can build life skills and respectful interactions

Ensuring fathers are involved and parentage identified from birth

Focusing on the whole family and building healthy two parent

relationships ◦ Helping to avoid unplanned pregnancies

Because it’s not widely advertised about what futures hold for children of a single

parent.

Especially, when you are poor or a child of a single parent.

Preventing

Mental

Health

Copyright @2014 Wicked Design Solutions Lisa Martinez 408-638-9016 X - Title IV

• Enable self worth and contribution to self and community

• Parents work

• Parents look for work

• Parents attend school

Improves


• New Family child care business owners

• Child Development Centers

• Exempt Family Child Care

• A select group of adults in poverty zip codes, allowed to realize the grants allocated for the lowest income populations to educate providers with a bachelors degree in Child Development

Sustains

Economic and Social life • Safe Places for care

• CPR certified

• Child Nutrition Food Programs

• Early detection of any learning delays

• Bio-metrics handprint piloted in Santa Clara County.

Mitigates

Safety and Health

Children in Care

Person Yes

0-5 year olds x

9-12 grade Aspiring Teachers X

Parents and Providers workforce x

Seniors x



Preventing removal of children from their homes and families – for reasons outside their control. ◦ An officer being offended isn’t a good reason to put kids in jail.

We certainly can provide “youth guide to police interactions” workshops students

◦ “offending an officer” is a highly subjective reason Another point of failure measures undetected bias towards a single parent

Especially, when the placement is in foster care.

In some cases, an accusing grandparent who raised an abusive spouse

Returning children to their homes and families – that was the reason for removal and the system was supposed to re-unite families not force parents to release parental rights. ◦ Removing children rarely solves the problem ◦ In fact the scars are often hidden and children targeted by criminals for human trafficking,

sex crimes and identity theft “patsies” or “accused fraudster”

It makes no sense to remove children because people are poor ◦ Prevention introduces the wellness indicators and works with families to improve lives for

re-unification and DOES NOT remove children from their environment.


Evidence and Discreet Surveillance

Variables True or

False

None


Sustainable Income

Safe Child Care

Healthcare

Food

Housing

Education


0-5 yrs.

k-5th

6-8th

9-12th

13-20th

Workforce

Seniors


wellness

Wellness Variables

Crisis Prevention Capabilities ◦ Allowing seniors to interact with others avoiding loneliness and depression

◦ Allowing a greater quality of life during a difficult transition from self reliant to partially dependent.

◦ Mitigate threats against seniors based on targeted attacks on high risk populations

Crisis Mitigate Capabilities ◦ Allowing us to detect and mitigate any detected fraud indicators, educating the

seniors about fraudsters, logging any evidence.


Crisis Restore Capabilities ◦ Grandparents rights – a right for grandchildren to have access to their elders.


Strategy

and

Vision


• Seniors are involved in student education and mutual learning exchanges

• Innovation reaches and protects both students and seniors

Improves


• Encourages interactions with others in the assisted living centers

• Encourages teens to stay in school with shared service jobs

• Enables evidence collection for criminal fraud and white collar crime networks

Sustains

Economic and Social life • Mental health wellness

• Medical health wellness

• Healthy meals

• Safe interactions using Google Glasses to ensure workers are interacting well or mentored on ways to improve.

Mitigates

Safety and Health

Seniors

Person Yes

9-12 grade x

Seniors x



Total HP 1 Seniors over 65 Total HP 1.A Gender and HP1.B

Male:

Female:

0

500,000

1,000,000

1,500,000

2,000,000

2,500,000

VeteranNonveteran

Sen

iors

To

tal

Veteran Nonveteran

Male: 844,379 1,028,133

Female: 29,293 2,398,701

Total High Risk by Veteran Status and Gender in California

TotalCivilianover 65

0

500,000

1,000,000

1,500,000

2,000,000

2,500,000

MalesFemales

Sen

iors

To

tal

Males Females

Total Civilian over 65 1,028,133 2,398,701

California Over 65 High Risk Population by gender

Wicked Design Solutions Copyright @ 2014 Lisa Martinez 408-638-9016

• Women represent more than 50% of the population over 65

The food program is a proven model in Santa Clara County the senior center option was added and was extremely successful. ◦ A model program has the potential to serve two of the highest risk

populations while increasing economic sustainability. ◦ Debt only population increases capacity and payments into tax versus debt

only relationship.

Culturally appropriate meals enables seniors access to a higher quality of life as their independence transitions to center based housing. ◦ Many seniors no longer can live alone, but still manage most basic needs.

Most will become isolated and their health will suffer from depression or loneliness.

◦ The opportunity encourages group interactions with others who share the same appreciation for cultural norms.


5. shared service business offers capacity and crisis

Leadership & Management