5 local search steps for getting found

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Simple l Actionable l Measurable l Advice Copyright © 2010, Valens Point LLC - Confidential and Proprietary Winning the local search game Simple l Actionable l Measurable l Advice David C. Smith June 9, 2011

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Page 1: 5 Local Search Steps for Getting Found

Simple l Actionable l Measurable l AdviceCopyright © 2010, Valens Point LLC - Confidential and Proprietary

Winning the local search game

Simple l Actionable l Measurable l Advice

David C. SmithJune 9, 2011

Page 2: 5 Local Search Steps for Getting Found

Simple l Actionable l Measurable l AdviceCopyright © 2010, Valens Point LLC - Confidential and Proprietary

• 90% of online commercial searches result in offline bricks and mortar purchases (comScore)

• 82% of local searchers follow up offline via an in-store visit, phone call or purchase (TMP/comScore)

• 74% of internet users perform local searches (Kelsey Group)

• 61% of local searches result in purchases (TMP/comScore)

• 54% of Americans have substituted the internet and local search for phone books (comScore)

• 35% of all searches are local (DM News)

Why local search?

Page 3: 5 Local Search Steps for Getting Found

Simple l Actionable l Measurable l AdviceCopyright © 2010, Valens Point LLC - Confidential and Proprietary

•Who and how•Ads•ReferralsKnow•Web site/blog•Reception•NewsletterLike•Search•Expert content•Sales presentationTrust•Webinar•Evaluation•NurturingTry•Service team•New customer kit•Finance/deliveryBuy•Post project survey•Cross selling•Quarterly events

Repeat

•Results reviews•Partner intros•Peer2peer eventsRefer

© Duct Tape Marketing – all rights reserved

The Marketing Hourglass

Page 4: 5 Local Search Steps for Getting Found

Simple l Actionable l Measurable l AdviceCopyright © 2010, Valens Point LLC - Confidential and Proprietary

•Who and how•Ads•ReferralsKnow•Web site/blog•Reception•NewsletterLike•Search•Expert content•Sales presentationTrust•Webinar•Evaluation•NurturingTry•Service team•New customer kit•Finance/deliveryBuy•Post project survey•Cross selling•Quarterly events

Repeat

•Results reviews•Partner intros•Peer2peer eventsRefer

© Duct Tape Marketing – all rights reserved

The Marketing Hourglass

Starts Here

Goal

Page 5: 5 Local Search Steps for Getting Found

Simple l Actionable l Measurable l AdviceCopyright © 2010, Valens Point LLC - Confidential and Proprietary

1. Make your web pages local

friendly2. Build out your local search profiles3. Get proactive in the review game4. Get listed, cited and mentioned5. Spread the local social love

Local Search is part of your overall marketing strategy…

It’s not the strategy!

5 Actions that get you found

Page 6: 5 Local Search Steps for Getting Found

Simple l Actionable l Measurable l AdviceCopyright © 2010, Valens Point LLC - Confidential and Proprietary

Make your web pages local friendly

1. Geo Content 2. Links and External Anchor Text3. Community resource4. Local Contributors5. Local Landing Pages

1

Page 7: 5 Local Search Steps for Getting Found

Simple l Actionable l Measurable l AdviceCopyright © 2010, Valens Point LLC - Confidential and Proprietary

What makes it geo?

1. Addresses2. Maps and more3. Meta data4. hcard and snippets5. Local/mobile keywords

Page 8: 5 Local Search Steps for Getting Found

Simple l Actionable l Measurable l AdviceCopyright © 2010, Valens Point LLC - Confidential and Proprietary

Build out your local search profiles

1. Claim – Place, Bing, Yahoo

2. Keywords, Categories, and Description

3. Add Video and Images4. Google Tags and

Google Boost5. Rate and Review –

Google Places, Yelp…

2

Page 9: 5 Local Search Steps for Getting Found

Simple l Actionable l Measurable l AdviceCopyright © 2010, Valens Point LLC - Confidential and Proprietary

Build out your local search profiles

1. Org name2. Description3. Category4. Service/Product5. Images & Video

2

Page 10: 5 Local Search Steps for Getting Found

Simple l Actionable l Measurable l AdviceCopyright © 2010, Valens Point LLC - Confidential and Proprietary

Get proactive in the review game

1. List, claim, and build2. Use it to make you

better3. Monitor profiles4. Get proactive5. Consider advertising

3

Page 11: 5 Local Search Steps for Getting Found

Simple l Actionable l Measurable l AdviceCopyright © 2010, Valens Point LLC - Confidential and Proprietary

Review Sites beyond Search Engines1. Yelp.com – checkin offers

2. Insiderpages.com3. Citysearch.com 4. Local.com 5. MerchantCircle.com

1. Ask for references2. Repurpose and post3. Teach reviewing4. Give reviews5. Hold a review event

Generate Reviews

3a

3b

Page 12: 5 Local Search Steps for Getting Found

Simple l Actionable l Measurable l AdviceCopyright © 2010, Valens Point LLC - Confidential and Proprietary

Get listed, cited and mentioned1. Data compilers2. IYPs3. Memberships4. check my

listing – getlisted.org/

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Page 13: 5 Local Search Steps for Getting Found

Simple l Actionable l Measurable l AdviceCopyright © 2010, Valens Point LLC - Confidential and Proprietary

1.infoUSA2.Localeze3.Universal Business Listings

Get listed, cited and mentioned

Helpful sites:

4

Page 14: 5 Local Search Steps for Getting Found

Simple l Actionable l Measurable l AdviceCopyright © 2010, Valens Point LLC - Confidential and Proprietary

Spread the local social love

1. Start a Local Group Online2. Find and Network with

Local Bloggers3. Hold Meetups and

Tweetups4. Find local leads 5. Places – Facebook,

Foursquare, Twitter6. Location Games

Remember – it’s

5

o2o

Page 15: 5 Local Search Steps for Getting Found

Simple l Actionable l Measurable l AdviceCopyright © 2010, Valens Point LLC - Confidential and Proprietary

1. Make your web pages local

friendly2. Build out your local search profiles3. Get proactive in the review game4. Get listed, cited and mentioned5. Spread the local social love

Local Search is part of your overall marketing strategy…

It’s not the strategy!

5 Actions that get you found

Page 16: 5 Local Search Steps for Getting Found

Simple l Actionable l Measurable l AdviceCopyright © 2010, Valens Point LLC - Confidential and Proprietary

16

Questions – Comments

Checklist: Valenspoint.com/resources

[email protected]

www.ValensPoint.comTwitter: valenspoint

Twitter: davidc_smith