Sep-2013

http://twitter.com/r_ganesh

11 33 55

22 44

1. Positive Psychology

3. Corporate Storytelling

5. Business Partner

2. Behavioral Economics 4. Crowdsourcing

Psychology was literally half-baked. We had baked the part about mental illness… about repair of damage. The other side’s unbaked, the side of strength, the side of what we’re good at.

-Dr. Martin Seligman, famous speech as President of APA, credited with coining Positive Psychology

PositivePsychology

1966 The Effective Executive 1978 Appreciative Inquiry (AI) 1990 Flow

2001 Now, Discover Your Strengths

Following years of happiness research, thanks to the king of Bhutan, Jigme SingyeWangchuck, the United Nations released the first World Happiness Report in April 2012

Seligman’s 3 types: The Pleasant Life, The Engaged Life, The Meaningful Life

We're very influenced by completely automatic things that we have no control over. Evolution hasn't designed us to wait for information; it has designed us to make decisions.

-Daniel Kahneman, winner of Nobel Prize for Economics in 2002

BehavioralEconomics

Predictably irrational Loss aversion Anchoring

Beware of neuromarketing

Nudge White strips on highway Choice architecture London Olympics 2012

Kahneman: It's not that people are necessarily driven by emotion—they are driven by mental computations that are incomplete or inaccurate, and they're susceptible to cognitive illusions.

I've been studying this stuff for 45 years, and I don't think I have gotten a lot smarter.

Scratch the surface in a typical boardroom and we are all just cavemen with briefcases, hungry for a wise person to tell us stories.

-Alan Kay, co-founder of Xerox PARC

CorporateStorytelling

Context enriched by emotion Appeals to both the rational and the

emotional brain

Google “corporate storytelling” Steve Denning at World Bank Xerox $100m KM database 3M trains executives

Encapsulated in proverbs

Dr. Rita Charon, medical professor at Columbia University, discovered that most of a doctor’s life revolves around stories. Patients tell them, doctors exchange them…

She launched the narrative medicine movement by writing in JAMA in 2001

Today empathy is woven into US medical curriculum

Crowdsourcing is the act of taking a job performed usually by an employee and outsourcing it to an undefined, generally large group of people in the form of an open call. It is the application of Open Source principles to fields outside of software.

-Jeff Howe, Contributing Editor of Wired and coiner of this term in 2006

Crowd-sourcing

Creative work: Threadless.com T-shirts Wikipedia!

Serious research InnoCentive: P&G - 50% of new product

ideas from1.5m PepsiCo Kurkure

Crowdfunding: Kickstarter 4 years, 22,000 projects, $200 million Ouya console received $1 million in 8

hours

In 2012 US President Obama signed the Jumpstart Our Business Startups (JOBS) Act to make it easier for small businesses to raise capital.

One of its provisions is expected to make crowdfunding models legal and safe.

A decade ago there was a clamor to 'get to the table' and to become part of the business. Today, many effective HR professionals are already at the table and need to know what to do now they are there.

-Dave Ulrich and Wayne Brockbank

BusinessPartner

Ulrich’s 1997 4-part model: Strategic Partner (org diagnosis) Administrative Expert (shared services) Employee Champion (engage and develop

talent) Change Agent (building capacity to change)

2008 Update: 4 HR roles as partner Corporate HR, Embedded HR, HR Specialists

and Service Centers Partner = creates value for all stakeholders

Deliverables (impact, results) rather than Do-ables (effort, activities)

Intellectual and Process leadership

As HR professionals assume the business partner role, the standards for HR success shift along with the expectations of their language. The question that will be asked of the HR professional is, “Why should I listen to you?”

I never trust anyone who's more excited about success than about doing the thing they want to be successful at.

-xkcd.com cartoon

Positive Positive PsychologyPsychology

Corporate Corporate StorytellingStorytelling

Business Business PartnerPartner

Behavioral Behavioral EconomicsEconomics CrowdsourcingCrowdsourcing

The real art of conversation is not saying the right thing at the right time, but leaving the wrong thing unsaid at the most tempting moment.

-Anon