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“A STUDY OF TRAINING EFFECTIVENESS MEASUREMENT AT ISPAT INDUSTRIES LIMITED, NAGPUR” S. B. JAIN INSTITUTE OF TECHNOLOGY,MANAGEMENT & RESEARCH NAGPUR: 2009-2011 Submitted by Nikita Mundhada Submitted to Prof. Mr . Sumant T ekade

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“A STUDY OF TRAINING EFFECTIVENESS

MEASUREMENT AT ISPAT INDUSTRIES LIMITED,

NAGPUR”

S. B. JAIN INSTITUTE OF TECHNOLOGY,MANAGEMENT& RESEARCH

NAGPUR: 2009-2011

Submitted byNikita Mundhada

Submitted toProf. Mr. Sumant Tekade

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INTRODUCTION TO THE STUDY

Training and development is a routine based, non-stop practice, which a growing

business organization must conduct to achieve their production target.

Evaluation means the assessment of value or worth. It simply means the act of

judging whether or not the activity has achieved the set target.

Process of training evaluation

What the learner’s skill and

knowledge are before training?

The pointat which

instructionis started

What the learner’s skill andknowledge are after training?

Training is awaste of

resources

Trainingcause

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O BJECTIVE OF THE PROJECT

1. To understand the process and importance of

training effectiveness measurement being used at

ISPAT INDUSTRIES LIMITED.

2. To measure the performance of the employees.

3. Help people grow within the organization in order

that, as far as possible its future needs for human

resource can be met from within.

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C OMPANY PROFILE

In the past 5 decades ISPAT has emerged as a resilient organization with its core

competence in Steel-making, raw material sourcing, trading and logistics,

internationally.

Ispat Industries Limited (IIL) is one of the leading integrated steel makers and the

largest private sector producer of hot rolled coils in India. Set up as Nippon Denro Ispat

Limited in May 1984 by founding Chairman Mr. M L Mittal.

Ispat’s Kalmeshwar plant makes cold rolled (CR), Galvanized and color coated sheet.

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RESEARCH DESIGN AND METHODOLOGY

TYPE OF STUDY

Descriptive research has been undertaken in this project to find out how much thetraining has been effective.

HYPOTHESIS

Training and development enhances the performance of the employees.

Training and development enhances the overall performance of the company.POPULATION

Regular employees of ISPAT industries .

SAMPLE SIZE

Participants of TPM awareness and waste elimination training program i.e. 87 and 70

employees.

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STATISTICAL TOOL

column chart

RESEARCH TOOLOnline questionnaire

(The opinion expressed by the evaluator may be biased for some employee’s.)

SOURCES AND METHODS OF DATA COLLECTION

Primary Data:-

The information was collected from online system i.e. online questionnaire.

Secondary data:-Internet

Books

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T RAINING AND DEVELOPMENT AT ISPAT INDUSTRIES LIMITED

STEPS OF TRAINING PROCESS

1. IDENTIFICATION OF THE TRAINING NEEDS

2. TRAINING PLAN

Releasing of monthly training plan

AREAS OF TRAININGTechnical Trainings (Operation & Maintenance)

Functional Trainings

Improvement Initiatives

Quality Management Systems

Safety, Health & Environment

Behavioral Trainings

IT Trainings

Cost Awareness

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3. TRAINING METHODS AND TOOLS

On the job training

Group discussionPresentation

4. TRAINING IMPLEMENTATION

5. TRAINING EVALUATION

Methodology of Measuring Training Effectiveness at ISPAT

INDUSTRIES LIMITED

After three months from the date of training, a training effectiveness

form is send to the immediate superior of the participants to get the

feedback.

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ONLINE TRAINING EVALUATION SYSTEM DEVELOPED BY

ISPAT

1.Training master entry

Training master entry helps to enter the training details.

2. Training participant’s entry

Training participant’s entry helps to enter particular training number and participant’s

employee number.

3. Training evaluation by evaluator

Evaluator rate the employees before an dafter training on their performance.

4. Training effectiveness reports

Training effectiveness report is generated.

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Training effectiveness rating is given on 4 scale rating.

1. Development barely meeting the requirement of the job and guidance and

supervision required to complete the assigned task.

2. Development adequate to meet the requirement of the job i.e. the normal

job assignments handled without supervision

3. Development exceeds of the task assigned at times.

4. Development exceeds job requirement significantly and consistently.

DATA ANALYSIS AND INTERPRETATION

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WASTE ELIMINATION TRAINING PROGRAM

0

5

10

15

20

2530

35

40

1 2 2.25 2.5 2.75 33.25 3.5

0

10

26

13

37

1 1

no of

e

mployee

s

Response

WASTE ELIMINATION PERFORMANCE INDEX

1. Development barely meeting the requirement of the job and guidance and supervision required

to complete the assigned task.

2. Development adequate to meet the requirement of the job i.e. the normal job assignments

handled without supervision

3. Development exceeds of the task assigned at times.

4. Development exceeds job requirement significantly and consistently.

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O BSERVATION

Training has enhanced the performance of the employees.

Employees are able to perform their work without any supervision.

Training has been adequate for all the employees to perform their work effectively

and without any supervision.

As rated by the evaluators, overall learning index of the employees shows that

1. Performance of some of the employees was very impressive as the development

has exceeded the job requirement consistently and significantly.

2. Training has enhanced the performance of some employees that has exceeded the

task assigned at times.

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SUGGESTIONS

The training records must be maintained, preserved properly and updated

timely.

Employees showing low performance must be given further training in order to

enhance their performance and to perform their work effectively.

Employees showing high performance must keep maintained at that level in

order to be consistent in their performance, by updating them regularly.

Proper care should be taken while selecting the trainers.

ISPAT trainers must be given continuous feedback and the training should be

performed as a continuous planned activity.

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C ONCLUSION

The assumption has been proved from the data analysis and its

interpretation that training has enhanced the performance of the employees.

When the performance of the employees increases, productivity of the

company increases. Thus, training and development has enhanced theoverall performance of the company.

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BIBLIOGRAPHY

Company reports

Google and WikipediaBooks:-

Human resource management

-aswathapa

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