4.nikita mundhada
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“A STUDY OF TRAINING EFFECTIVENESS
MEASUREMENT AT ISPAT INDUSTRIES LIMITED,
NAGPUR”
S. B. JAIN INSTITUTE OF TECHNOLOGY,MANAGEMENT& RESEARCH
NAGPUR: 2009-2011
Submitted byNikita Mundhada
Submitted toProf. Mr. Sumant Tekade
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INTRODUCTION TO THE STUDY
Training and development is a routine based, non-stop practice, which a growing
business organization must conduct to achieve their production target.
Evaluation means the assessment of value or worth. It simply means the act of
judging whether or not the activity has achieved the set target.
Process of training evaluation
What the learner’s skill and
knowledge are before training?
The pointat which
instructionis started
What the learner’s skill andknowledge are after training?
Training is awaste of
resources
Trainingcause
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O BJECTIVE OF THE PROJECT
1. To understand the process and importance of
training effectiveness measurement being used at
ISPAT INDUSTRIES LIMITED.
2. To measure the performance of the employees.
3. Help people grow within the organization in order
that, as far as possible its future needs for human
resource can be met from within.
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C OMPANY PROFILE
In the past 5 decades ISPAT has emerged as a resilient organization with its core
competence in Steel-making, raw material sourcing, trading and logistics,
internationally.
Ispat Industries Limited (IIL) is one of the leading integrated steel makers and the
largest private sector producer of hot rolled coils in India. Set up as Nippon Denro Ispat
Limited in May 1984 by founding Chairman Mr. M L Mittal.
Ispat’s Kalmeshwar plant makes cold rolled (CR), Galvanized and color coated sheet.
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RESEARCH DESIGN AND METHODOLOGY
TYPE OF STUDY
Descriptive research has been undertaken in this project to find out how much thetraining has been effective.
HYPOTHESIS
Training and development enhances the performance of the employees.
Training and development enhances the overall performance of the company.POPULATION
Regular employees of ISPAT industries .
SAMPLE SIZE
Participants of TPM awareness and waste elimination training program i.e. 87 and 70
employees.
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STATISTICAL TOOL
column chart
RESEARCH TOOLOnline questionnaire
(The opinion expressed by the evaluator may be biased for some employee’s.)
SOURCES AND METHODS OF DATA COLLECTION
Primary Data:-
The information was collected from online system i.e. online questionnaire.
Secondary data:-Internet
Books
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T RAINING AND DEVELOPMENT AT ISPAT INDUSTRIES LIMITED
STEPS OF TRAINING PROCESS
1. IDENTIFICATION OF THE TRAINING NEEDS
2. TRAINING PLAN
Releasing of monthly training plan
AREAS OF TRAININGTechnical Trainings (Operation & Maintenance)
Functional Trainings
Improvement Initiatives
Quality Management Systems
Safety, Health & Environment
Behavioral Trainings
IT Trainings
Cost Awareness
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3. TRAINING METHODS AND TOOLS
On the job training
Group discussionPresentation
4. TRAINING IMPLEMENTATION
5. TRAINING EVALUATION
Methodology of Measuring Training Effectiveness at ISPAT
INDUSTRIES LIMITED
After three months from the date of training, a training effectiveness
form is send to the immediate superior of the participants to get the
feedback.
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ONLINE TRAINING EVALUATION SYSTEM DEVELOPED BY
ISPAT
1.Training master entry
Training master entry helps to enter the training details.
2. Training participant’s entry
Training participant’s entry helps to enter particular training number and participant’s
employee number.
3. Training evaluation by evaluator
Evaluator rate the employees before an dafter training on their performance.
4. Training effectiveness reports
Training effectiveness report is generated.
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Training effectiveness rating is given on 4 scale rating.
1. Development barely meeting the requirement of the job and guidance and
supervision required to complete the assigned task.
2. Development adequate to meet the requirement of the job i.e. the normal
job assignments handled without supervision
3. Development exceeds of the task assigned at times.
4. Development exceeds job requirement significantly and consistently.
DATA ANALYSIS AND INTERPRETATION
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WASTE ELIMINATION TRAINING PROGRAM
0
5
10
15
20
2530
35
40
1 2 2.25 2.5 2.75 33.25 3.5
0
10
26
13
37
1 1
no of
e
mployee
s
Response
WASTE ELIMINATION PERFORMANCE INDEX
1. Development barely meeting the requirement of the job and guidance and supervision required
to complete the assigned task.
2. Development adequate to meet the requirement of the job i.e. the normal job assignments
handled without supervision
3. Development exceeds of the task assigned at times.
4. Development exceeds job requirement significantly and consistently.
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O BSERVATION
Training has enhanced the performance of the employees.
Employees are able to perform their work without any supervision.
Training has been adequate for all the employees to perform their work effectively
and without any supervision.
As rated by the evaluators, overall learning index of the employees shows that
1. Performance of some of the employees was very impressive as the development
has exceeded the job requirement consistently and significantly.
2. Training has enhanced the performance of some employees that has exceeded the
task assigned at times.
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SUGGESTIONS
The training records must be maintained, preserved properly and updated
timely.
Employees showing low performance must be given further training in order to
enhance their performance and to perform their work effectively.
Employees showing high performance must keep maintained at that level in
order to be consistent in their performance, by updating them regularly.
Proper care should be taken while selecting the trainers.
ISPAT trainers must be given continuous feedback and the training should be
performed as a continuous planned activity.
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C ONCLUSION
The assumption has been proved from the data analysis and its
interpretation that training has enhanced the performance of the employees.
When the performance of the employees increases, productivity of the
company increases. Thus, training and development has enhanced theoverall performance of the company.
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BIBLIOGRAPHY
Company reports
Google and WikipediaBooks:-
Human resource management
-aswathapa
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