4a. ais

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    Chapter 4 AMADEUS INFORMATION SYSTEM

    AMADEUS BASIC RESERVATIONS 4- 1

    HE GG

    The Amadeus Information System (AIS) is a central source of reference information,which is maintained by Amadeus and by outside providers. You can request informationfrom AIS at any time, even if you are not signed in to the system. A total of 997 millionpages are available in the AIS. Categories, subjects and pages organize the informationin the AIS. To access information in the AIS page, enter:

    GG basic command meaning GO GET

    Most Helpful AIS pages:

    GGAMAPH Information Page of Amadeus Philippines

    GGAMAPHNEW Page to check the current airline exchangerate

    GGAMAPHACR To check the past exhange rates

    GGPCATG To check the agreement page of an airline

    You can print AIS pages and helps pages. The page you want to print must be displayedon your screen. You can print an entire page, a specific number of lines, only one line ora range of lines.

    AIS PRINT ENTRIES:

    GL Entire page

    GL / 45 A specific number of lines (45) startingfrom the first line currently displayed on the

    GL 5 Print line number 5 only

    GL 5 15 Range of lines ( 5 through 15)

    System response:

    SEE PRINTER FOR OUTPUT

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    Chapter 4 AMADEUS INFORMATION SYSTEM

    Online Help

    Online help is intended to provide you with the most up-to-date support in the use of theAmadeus system. It contains a detailed description of all entries and explains how touse them, gives examples and describes responses these entries generate.

    You can access the Help Page at any time. After doing so, you may continue yourprevious transaction.

    There are 4 ways to access the Help Page:

    Type of Help Transaction command Information

    By specific subject HE SIGNING IN

    By specific transaction HE JI

    Help on your last entry HE /

    Sample entry to request help about signing in:

    HE SIGN IN

    HE Transaction command

    SIGNINGIN Subject

    System Response:

    SIGNING IN EN 22APR03 0925Z

    FOR AN EXPLANATION, PLEASE ENTER: MS85FOR INFORMATION ON REMOTE OFFICE ACCESS, ENTER MS442FOR INFORMATION ON AGENT PREFERENCES, ENTER: HE PREFERENCESFOR INFORMATION ON LOCAL SECURITY, ENTER: HE LSA

    TASK FORMAT REFERENCE--------- ------------ -----------------SIGN-IN JI2345XY/GS MS127

    SIGN IN TO ONE AREA JIA0394TY/GS MS211

    SIGN IN TO MORE JIB/C0394TY/GS MS211THAN ONE WORK AREA

    AMADEUS BASIC RESERVATIONS 4- 2

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    Chapter 4 AMADEUS INFORMATION SYSTEM

    This display instructs you to use the move screen MS entries to obtain the information

    desired. For example enter MS127 for help about basic sign-in command.

    HE Steps

    Online help steps offer you a quick reminder of the steps you need to follow to performcertain different functions in the Amadeus System.

    Each procedure is followed by a list of help pages where you may find detailed additionalinformation.

    Entry:

    HE STEPS

    System Response:

    AMADEUS BASIC RESERVATIONS 4- 3

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    Chapter 4 AMADEUS INFORMATION SYSTEM

    Type the command or double click to access the page: GP PN 1

    System Response:

    AMADEUS BASIC RESERVATIONS 4- 4