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    INDUSTRIAL VISIT REPORT

    OF

    BALAJI WAFERS PRIVATE LIMITED

    Report Prepared & Presented by

    GHETIA SOHIL M.

    F.Y.B.B.A.

    Guided By :-

    Prof.:- S. ParamshivanmaProf.:- Om Terraiya

    Name & Address of Institute

    Shree Gyanyagna College of Science & ManagementYOGIDHAM,Kalawad Road,

    Rajkot 360005.

    Academic Year

    2005-2006

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    PREFACE

    It has been strongly observe that theoretical knowledge alone

    cannot succeed. Rather its practical use is of immense significance for

    the survival of human beings. Let it has been well aspect that

    small/medium scale industries play an indispensable role in stimulating

    economic problems. Small-scale industries have huge employment

    potential. NIP 1991 was a watershed year for India which witness

    rapid transformation in the industrial development of India.

    In view of significant role played by industries in the economic

    growth, Saurashtra University has incorporated industrial visit in B.B.A.

    course which provide an excellent opportunity to the students to

    understand felt-need of an industrial establishment.

    Industrial training helps a student to increase his or her knowledge

    and skills about managing a business or industry effectively and

    efficiently. Hence, a project report has to prepared which in hence the

    skill of a student.

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    ACKNOWLEDGEMENT

    The progress of human being in every field is because they pass on

    their heritage from one generation to another. Generation dies but their

    knowledge is passed on to next. Witch after confirming the old facts &

    adding its own experience in turn passes all these to next generation.

    I would like to express my deep sense of gratitude towards few

    people who have supported & helped me to be whatever I am & to

    achieve whatever I have.

    First of all I want to acknowledge the key persons behind this effort

    Prof. S. Paramshivanma and Prof. Om Terraiya. They have been

    guiding, encouraging & motivation me through out the project. They

    have quenched my thirst of knowledge.

    I am highly obligate to my college and Saurashtra University for

    sending me to do my project report.

    More aver I would like to mention my sense of respect & thanking

    gesture for Mr. Chandubhai Virani, the Managing Director of the Balaji

    Wafers Private Limited for allowing me to do my project report.

    Finally yet importantly, the help & support of my friends and

    colleagues have made this venture successful. Therefore, I would like to

    thank them all from care of my heart.

    - Sohil M. Ghetia

    DECLARATION

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    I, undersigned, Ghetia Sohil M. the student of F.Y.B.B.A.,

    Gyanyagna College of Science & Management, Here by declared that

    this Project Report is my own work and it has been carried out under the

    guidance of Prof. S. Paramshivanma & Prof. Om Terraiya. This report

    has not been submitted to any other University for examination.

    Place :-

    Date :- Signature

    Shree Gyanyagna College Of Science &

    Management

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    CERTIFICATE

    This is certify that Ghetia Sohil M. the student of F.Y.B.B.A. has

    successfully carried out this Project Report under guidance of Prof. S.Paramshivanma & Prof. Om Terraiya.

    Prof. S. Pramshivanma Prof. Om Terraiya

    INDEX

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    1. Introduction

    2. General Information

    3. Production Department

    4. Financial Department

    5. Personnel Department

    6. Marketing Department

    7. Future Plan

    8. Special Achievement

    9. Suggestion

    10. Conclusion

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    1. Introduction

    As we are quite familiar with fact that industrial visit is must for students

    of F.Y.B.B.A.. It was our first visit. Our professor Mr. Om Terraiya has

    arranged a visit at Balaji Wafers Pvt. Ltd., which is one of the biggest potato

    wafer producer in Gujarat.

    We are visited Balaji Wafers Private Limited at Rajkot. Then after we

    are started to draw the location chart then we are collected so many

    information as per our need.

    Name of the Unit :- BALAJI WAFERS PRIVATE LIMITED.

    Full Address :- Balaji Wafers Private Limited,

    Vajdi [Vad],

    Kalawad Road,

    Tal. : Lodhika.

    Rajkot 360003.

    Registered Office :- Balaji Wafers Pvt. Ltd.

    Vajdi [Vad],

    Kalawad Road,

    Tal. : Lodhika,

    Rajkot 360003.

    Bankers :- State Bank of India.

    Corporation Bank.

    Phone No. :- 91-0281-2783755/56/89/90/91/92.

    Fax :- 91-0281-2783747.

    Website :- www.balaji.net

    E-mail :- [email protected]

    Form of Organization :- Private Limited Company.

    http://www.balaji.net/mailto:[email protected]://www.balaji.net/mailto:[email protected]
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    2. General Information

    Index :-

    i. History of the Company

    ii. Form of Organization & Size

    iii. Organization Structure & Chart

    iv. Location

    2. General Information[i] History of The Company :-

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    The member of Virani family started the Journey of Balaji Group in a very

    very tiny size in the year 1976. Born to a farming family in the nondescript

    Dhundhoraj village in Jamnagar district, Virani brothers first tried their hands

    in diamond and agriculture kits business in the mid 1970s with a very small

    capital of Rs. 20000/- which their father Popatbhai gave them for investment.

    But the effort ended in disaster. Chandubhai and his brother Bhikhubhai next

    took up jobs in Rajkots Astron Cinema selling refreshments earning Rs. 100/-

    and Rs. 155/- per month respectively. Later when the cinema owner

    Govindbhai handed over the canteen to them on contract basis in the year

    1976. Chandubhai introduced Sandwitches with a little help from the women

    of his household who supplied him with exotic homemade masala. The

    Sandwitches soon went on to prove an instant hit in the Saurashtra region.Thats when Balaji was born.

    According to Chandubhai the huge demand existed at that time could

    not be met out of the limited supply from Saurashtra and this motivated the

    brothers to fill up the supply gap. Therefore, the semiautomatic plant was

    established with production capacity of 400 Kg. per hour. Finally, a fully

    automatic plant with production capacity of 1200 Kg. per hour, the over first

    in Gujarat was established to after excellent food production to food lovers of

    Gujarat. The tremendous entrepreneurship of these brothers in an excellent

    illustration of dynamism in business.

    Today the Balaji Snack foods business give MNCs a bite for their money

    and Balaji Wafers has emerged more than a munch for Pepsis Frito-Lay, with

    almost 70% of the States wafers market in its pocket which indeed is not a

    mean achievement in any scale.

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    [ii] Form of Organization & Size :-

    {A} Form of Organization :-

    Every business has a different form of organization that is mainly

    depending on investment and registration of that particular company.

    There are four types of organization that are as under:

    1. Sole-Proprietorship

    2. Partnership

    3. Public Company

    4. Private Company

    5. Co-Operative Society

    Here, Balaji Wafers Pvt. Ltd. is private company and follows each and

    every rules & regulations of the Companies Act. 1956.

    {B} Form of Size :-

    From the financial point of view mostly three types of company exists in

    India. They are as under :

    1. Small Scale Size2. Medium Scale Size3. Large Scale Size

    1. All industrial units whose Capital investment on plant and machinery

    is up to Rs. 3 crores of rupees are known as small-scale industries.

    2. All the industrial units with the Capital investment of more than Rs. 3

    crores and up to about Rs. 100 Crores are classified as medium-scale

    industries.

    3. Where the Capital requirement to start an industrial unit is enormous

    and where labour laws are applicable, it is known as large-scale

    industries.

    In case of Balaji Wafers Pvt. Ltd., it is a medium-scale industry because its

    initial investment is started with Rs. 30 Crores.

    [iii] Organization Structure & Chart :-

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    The organization is establishing of effective authority relationship among

    selected works, persons and work places in order for the group to work

    together efficiently. Organization is a basic activity of any business firm.

    The best definition of organization of The process of combining the

    work which individual or group have to perform with facilities necessary for its

    executions that the duties so performed proved the best channel for its

    efficient, systematic, positive and coordinated application of available

    resources.

    Organization structure is the established pattern of relationship among

    components of the organization. The prescribes relationship among variousposition and activity. So, lets think about Balaji Wafers Pvt. Ltd., we can say

    it is the good company, which has an excellent organization structure.

    BALAJI WAFERS PRIVATE LIMITED

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    CHAIRMAN

    [Mr. Bhikhubhai Virani]

    MANAGING DIRECTOR[Mr. Chandubhai Virani]

    GENERAL MANAGER[Mr. Hiteshbhai Virani]

    Production Personnel Financial MarketingManager Manager Manager Manager

    (Raghuvirsingh Parmar)(Hitesh Virani) (Suresh Sakhiya) (Nayan Tank)

    Assistant Assistant Assistant SuperManager Manager Manager Stockiest

    Supervisor Workers Accountant Dealer & Retailers Workers Clerk Customers

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    [iv] Location :-

    Location of industry is the main factor, which directly concern with the

    success and failure of any company. It plays a vital role in the development

    of the any company. Every entrepreneur of a business unit must give full

    consideration to suitable location of his enterprise because location factorsare crucial for profit maximization. An entrepreneur has to choose such type

    of location, which minimizes the lost of production as well as distribution to a

    considerable extent.

    Balaji Wafers Pvt. Ltd. is situated at Vajdi, Kalawad Road in Rajkot city of

    Gujarat. The old factory is situated in Aji GIDC area. It is covered in the total

    area of 25000 to 30000 sq. meters. Due to the location of the company

    egging many advantages. The major factors are affecting Balaji Wafers Pvt.

    Ltd. are as follow:

    1. Availabilities of Raw materials

    2. Cheap Labour

    3. Quick Transportation

    4. Electricity Supply5. Nearness to Market

    6. Suitable Climate

    Let is Study in detail.

    1. Availabilities of Raw materials :-

    Balaji Wafers one of the topmost potato wafers producing inGujarat. They are producing more than thirteen items for these they

    require raw materials in big quantity. Raw materials are used by Balaji

    Wafers Pvt. Ltd. as follow :

    Potato, Banana, Magdal, Chanadal, Besan powder, Black paper,

    Edible Oil etc. The company gets all these raw materials easily.

    2. Cheap Labour :-

    Labour are the main element of production. If the labors are

    efficient then production would be of better quality and quantity most of

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    the industries are getting local. As this place is totally industrial estate

    and this is the main reason the company getting the best skilled labors.

    The company is having 75 to 100 percent of female workers.

    3. Quick Transportation :-

    As the area is covered by other industries which are situated on

    highways that is far from city and because of that there is no problem of

    transportation. The company is also having its own transportation

    named Kataria Transportation, which is owned by them and helpful in

    delivering the products.

    4. Electricity Supply :-Due to the area is having so many types of industries the

    government is ready to provides 24 hour electric power. It will be highly

    beneficial for company that it can carry their activities without any types

    of hurdles.

    5. Nearness to Markets :-

    The vital part for industry is its market. So therefore unit must be

    at that point from where company can easily supply good to sale agents

    or distributors or retailers. In this case Balaji Wafers has an

    advantages because it has its market only in Gujarat state.

    6. Suitable Climate :-

    As Rajkot is situated in middle of Gujarat, the main city of

    Saurashtra, which is having best climate around the whole year also

    favourable to the products which are produced by the company.

    Due to these above quoted advantages of the company is able to

    produce the product at a reasonable cost. This is one of the reason for

    the great demand of product.

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    3. Production Department

    Index :-

    i. Introduction

    ii. The Production Process of Potato Wafersiii. The Production Process of Banana Wafers

    iv. Product List

    v. Plant Machinery

    vi. Price List

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    3 . Production Department

    [i] Introduction :-

    Production is the process where raw material are converted into finished

    goods. All the process is differ to each product.

    Production means creation of utilities and covers all the activities of

    procurement, allocation and utilization of resource such as energy material

    etc.

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    [ii] The Production Process of the Potato Wafers :-

    First raw material i.e. potato goes in.

    In fit Conveyer belt are washed.

    Then through vertical elevator it goes to the inspection belt.

    And those poor qualities are sort out by the workers.Then it goes to paced and is paced off.

    After pacing potatoes are chapped off buy a potato sticker

    g. Potato chips are then washed by hot waters so that portion of

    sugar decreases.

    h.Than chips are sent for frying where they are fried at equal

    temperature, which is controlled by computers.

    In case of masala wafers spices are spread.

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    [iii] The Production Process of the Banana Wafers :-

    a. First raw material i.e. Banana goes in.

    b. In fit conveyer belt and are washed.

    c. Then through vertical elevator it goes to the inspection belt.

    d. And those poor quality are sort out by the workers.e. Then it goes to paced and are paced off.

    f. After pacing Banana are chapped off buy a banana sticker.

    g. Banana chips are then washed by hot water so that portion of

    sugar decreases.

    h. Then chips are sent for frying where they are fried at equal

    temperature, which is controlled by computer.

    i. In case of masala wafers spices are spread.

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    [iv] Product List :-

    BALAJI WAFERS PVT. LTD. is making around thirteen products.

    1. Potato Wafers

    2. Potato Masala Wafers

    3. Banana Wafers

    4. Banana Masala Wafers

    5. Farali Chevado

    6. Ratlami Sev

    7. Sing Bhajia

    8. Magdal

    9. Chanadal

    10. Vatana

    11. Sadi Sing

    12. Masala Sing

    13. Tikha Mitha Mix

    14. Chattaka Pattaka

    15. Chatpata Masala

    16. Namkeen

    17. Gathiya

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    [v] Plant Machinery :-

    Balaji Wafers Pvt. Ltd. is used imported machinery. They are as follows :

    1. Infeed Elevator

    2. Grator

    3. Destoner

    4. Peeler

    5. Roller Inspection

    6. Buffer Elevator

    7. Vertical Elevator

    8. Potatoes Distributing Machinery

    9. Slicer

    10. Blancher

    11. Shaker

    12. High Speed Belt

    13. Fryer

    14. Dry Tank

    15. Defating Shaker

    16. Inspection Counter Checking Machinery

    17. Spice Drum

    18. Spice Feeder

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    [vi] Price List :-

    Sr.No

    Name of Product WeightType ofPacking

    No. ofPackets

    WholesalePrice

    RetailPrice

    1. Potato Wafers Simple & Masala 30 gm. Cartoon 48 4.25 5.00

    2. Potato Wafers Simple & Masala 40 gm. Cartoon 42 5.50 7.00

    3. Potato Wafers Simple & Masala 75 gm. Cartoon 24 8.50 10.00

    4. Potato Wafers Simple & Masala 180 gm. Cartoon 10 17.00 20.00

    5. Banana Wafers Masala 40 gm. Bunch 20 4.25 5.00

    6. Banana Wafers Black Masala 80 gm. Bunch 10 8.50 10.00

    7. Farali Chevado 40 gm. Bunch 20 4.00 5.00

    8. Farali Chevado 90 gm. Bunch 20 7.00 8.00

    9. Farali Chevado 200 gm. Bunch 5 12.00 15.00

    10. Farali Chevado 1 kg. Packet 1 60.00 70.00

    11. Farali Chevado 2.5 kg. Packet 1 150.00 160.00

    12. Chanadal, Vatana, Magdal 15Pouch

    Bunch 30 0.80 1.00

    13. Sing Bhajiya, Ratlami Sev 15Pouch

    Bunch 30 1.60 2.00

    14. Chanadal, Vatana 40Pouch

    Bunch 20 2.40 3.00

    15. Magdal 40 gm. Bunch 20 3.30 4.00

    16. Aloo Sev 40 gm. Bunch 20 4.00 5.00

    17. Shing Bhajiya, Ratlami Sev, AlooSev, Tikha Mitha Mix, Khatta MitthaMix

    45 gm. Bunch 20 4.00 5.00

    18. Gathiya 60 gm. Bunch 20 4.00 5.00

    19. Chanadal, Vatana, Tikha Mitha Sev 60 gm. Bunch 10 5.60 7.00

    20.Magdal, Sing Bhujiya, Ratlami Sev,Aloo Sev, Khatta Mittha Mix

    100 gm. Bunch 10 6.70 8.00

    21. Gathiya 150 gm. Bunch 5 8.40 10.00

    22. Magdal 200 gm. Bunch 5 12.00 14.00

    23. Chanadal, Vatana 200 gm. Bunch 5 10.00 12.00

    24. Aloo Sev 180 gm. Bunch 5 12.60 15.00

    25.Shing Bhujiya, Ratlami Sev, KhattaMittha Mix

    200 gm. Bunch 5 12.60 15.00

    26. Chanadal, Vatana 1 kg. Packet 1 45.00 50.00

    27. Magdal 1 kg. Packet 1 57.00 60.00

    28. Masala Shing 40 gm. Bunch 20 2.60 3.00

    29. Masala Shing 100 gm. Bunch 10 5.80 7.00

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    4. Financial Department

    Index :-

    i. Introduction

    ii. Financial Planningiii. Capitalization

    iv. Source of Finance

    v. Management of Working Capital

    vi. Channel of Distribution

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    4. Financial Department

    [i] Introduction :-

    One of the most important function of the top management is to rise

    finance at a right time and in a right quantity and also to use it most

    effectively.

    Finance is in the center of the world because behind all economic

    activities the purpose of making profit. Every company depends on

    production and marketing but these two activities are depending on finance.

    Finance is a LIFELINE of business. Finance is needed for every activity to

    be performed.

    The term FINANCE can be defined as the management of the flow of

    money through an organization whether it would be a corporation, school,

    bank or government agency.

    - JOHN J. HAMPTON

    Finance department provides Bass for the company. No company can

    run without sufficient finance. Finance is the essence of any business, it is

    known as Life Blood of Business.

    Organization Chart of Finance Department

    Senior Accountant

    Assistant Accountant

    Other Staff

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    [ii] Financial Planning :-

    Financial planning means deciding in advance, the financial activities to

    carried on to achieve the basic goal of the company. Financial planning is top

    make sure that adequate funds are raised at the minimum cost and that used

    widely.A firm should be managing efficiently. This implies that the firm should

    be able to achieve its objective by minimizing the use of resources. Thus

    managing implies co-ordination and control of the efforts the firm for

    achieving the organization objective.

    Financial planning pertains only to the function of finance and includes

    the determination of the firms financial objectives financial policies and

    financial procedure.

    The initial financial planning is prepared keeping in view the following

    items of expenditure viz cost of fixed assets, amount of working capital,

    promotional expenses, primary expenses, underwriting commission, cost of

    patents, goodwill and many others etc. amount proceeded for contingency.

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    [iv] Sources of Finance :-

    It is noted that the sources of finance should be less risky and we should

    get maximum benefit at low cost. Financial resources are classified as

    follows:

    Long Term Sources :-

    Equity shares capital, Debentures, Long term loan etc.

    Short Term Sources :-

    Advances from Commercial Banks, Public Deposits, Trade Credit etc.

    In Balaji Wafers Pvt. Ltd. also follows each and every steps which are inCompanies Act. 1956 and also taken loans from reputed commercial banks

    like ICICI, IDBI, IFCI, UTI. So we can say that every firm is in need of funds for

    doing their activities.

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    [v] Management of Working Capital :-

    Working capital indicates circular flow of cash i.e. a sort of a revolving

    fund starting with cash used to pay for the raw materials, labours and

    operating expenses and when finished products are ready for sale, the cash is

    recovered through sale of these goods on cash or a on credit. Thus, we havea circular cash flow from cash to inventories top receivables and back to cash.

    Generally, the term working capital refers to that part of capital which is

    not tied up in fixed assets but is used to meet the day to day requirement of

    business. It is invested in current assets like cash, stock, bills receivable,

    debtors etc.

    There are two concepts of working capital.

    Net Working Capital :-

    It represents the excess of the total current assets over total current

    liabilities. It is quantitative ness concept indicating the soundness of current

    financial position.

    Gross Working Capital :-

    It is equal to the sum of current assets only and it may represent bothowned capital as well as loan capital.

    The concept of gross capital; is financial concept whereas that of net

    concept is an accounting.

    In Balaji Wafers Pvt. Ltd., as the problems of working capital is solved

    by the manager and handled it all by perfection.

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    [vi] Channel of Distribution :-

    Distribution means the distribution of goods. The channel of distribution

    of Balaji is no complies. So customer did not wait for the products.

    A channel of distribution for a product is the route take the title of the

    goods as they move from producer to the ultimate customer of industrialuser.

    The channel of distribution of Balaji Wafers Pvt. Ltd., is as follows :

    BALAJI WAFERS PRIVATE LIMITED

    Carried & ForwardingSuper Stockiest

    Dealers

    Retailers

    Consumers

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    5. Personnel Department

    Index :-

    i. Introduction

    ii. Recruitment & Selectioniii. Job Description

    iv. Training & Development

    v. Wages & Salary Administration

    vi. Extra Facilities

    vii. Personal Record

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    5. Personnel Department

    [i] Introduction :-

    Human capital is the greatest assets of a business enterprise. Personnel

    department is mainly concerned with human being within the organization.

    The main aim of personnel department is to keep smooth relationship

    between the employers and employees in the organization. The management

    of human resources is very complicated and a challenging task for those who

    are entrusted with the responsibility of human.

    The personnel department of Balaji Wafers Pvt. Ltd., is efficient one.

    There is the good environment in the company and all are working as the

    family members of the same house the personnel officer is experienced

    person in the field of various function.

    Thus it can be said that the success of the unit mainly depends on the

    personnel functioning of the organization.

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    [ii] Recruitment & Selection :-

    1. Recruitment :-

    Recruitment is defined as It is the process to discover the source of

    manpower to meet requirements to the supplying schedule and to employ

    effective measure for attracting that manpower in adequate number to

    facilitate effective selection of an effective efficient worker.

    There are mainly two sources of recruitment.

    1. Internal Sources

    2. External Sources

    Internal sources means to select the required person from the companyitself. While external sources means to recruit the person from the outside

    the organization through advertisement, employees agencies, other

    professionals. The Balaji Wafers Pvt. Ltd. is mostly worked on external

    sources. But they also sometimes use the internal sources. They adopted

    following policy:

    1. Minimum Qualification :- For Staff Selection = Graduation

    For Production Staff = Graduation, I.T.I.

    For Operation = S.S.C., I.T.I.etc.

    2. Age Limit :-

    Minimum Age limit is 21 years and maximum is 58 years as per

    government rule.

    3. Type of Labour :-

    Skilled

    Experienced

    Contractors

    Administrative Officers

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    2. Selection :-

    Selection is the process of the choosing the right person right job, which

    is from, recruited ones.

    Following are the selection policy which is used by the Balaji Wafers Pvt.

    Ltd. Application Blank

    Interviews

    Psychological Test

    Reference Checking

    Final Selection

    Induction

    After going through all the above quoted steps the company get the

    best person for the required job.

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    [iii] Job Description :-

    Job descriptions a systematic record of documents, which has

    information regarding about job analysis. It includes organization position,

    functional information relation with the one job to another, responsibilities,

    job activities etc. it is essential to guide the employees or worker in gettinghim a clear picture of the job.

    They are as follows, which is set up by the personnel, manage of the

    company :

    Job Title and Position :-

    Formulation, recommendation and interpretation of all manpower,

    management policies. Guiding the recruitment, selection and placement of personnel and

    participating in the selection of the higher cadre staff.

    Advises an officer on complicated matter such as merit, rating,

    promotion, transfer etc.

    Performance appraisals of the officers.

    Checking their salaries and wages are paid according to government

    rules.

    Maintain of discipline.

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    [iv] Training & Development :-

    Training is process of learning as sequence of programmed behaviour.

    Training increases the knowledge and skill of employees. It attempt to

    improve employees performance on the current job or prepare then for an

    intended job. Training programmed is a systematic programmed whichdesigned tons, insight theories, experience of opportunities. This company

    uses method of training like the following:

    On The Job :-

    In this training method they give job instruction, job rotation, coaching,

    appreciation, versatile and organization training etc.

    We can say it is the best way to give the training to the personnel by the

    company.

    Off The Job :-

    Off the job training considers lectures, conference, case studies, rule

    playing, audio-visual and discussion etc.

    In Balaji Wafers Pvt. Ltd. employees and office staff are also gettingbenefits of training.

    In Balaji Wafers Pvt. Ltd. workers training is given mostly on the job

    so that not only employee but also management came to under the problem

    and can take corrective action to avoid it.

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    [v] Wages and Salary Administration :-

    Wages and Salary is generally refers to the reward given to employees

    for their work. The worker and employees expect a reward in a monthly from

    the organization for which he is working. This amount is called as salary of

    wages. The salary is decided on the basis of performance of the staff. Wagesare paid according minimum wages.

    The salary started from Rs. 5000.00 and paid to each and every

    employees as per the government rules and regulations. They also provide

    bonus and provident fund to their workers and employees.

    Today, the number of employees in the unit is 75 to 100 including

    managerial persons, office staff and remaining workers who get their salary

    on 5th day of particular month in the company.

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    [vi] Extra Facilities :-

    The maintain behind such service to motivated and encourage the

    employees performance and thats they dont attract towards other firm and

    not leave the present firm.

    Modern business accepts this thing that are as follows and similarlyBalaji Wafers Pvt. Ltd. do follow it.

    Canteen Facility

    Uniform

    Medical Facility

    Cultural Activities

    Transport Facilities Bonus Facilities

    Thus, we can know that and agree to say that company take keen

    interest in development of their employees and workers. Because they

    considered their employees and workers as the member of some family.

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    [vii]Personal Record :-

    Personal records is a systematic record of employees behaviour,

    performance, attitude, skill etc. personal records are necessary to the

    management gets essential information about the employees at any time and

    it is very helpful to the management for job analysis, promotion, demotionetc.

    Balaji Wafers Pvt. Ltd. maintains personal records includes the

    personal education qualification, medical fitness, native place, permanent

    address, caste, date of birth, family background.

    Thus, from it one can easily derive the idea that which kinds of

    personnel are there in the company. So one company is successful when and

    when its personnel are efficient as there are in this company.

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    6. Marketing Department

    Index :-

    i. Introduction

    ii. Advertisementiii. Sales Promotion

    iv. Marketing Research

    v. Market Segmentation

    vi. Product & Pricing Policy

    vii. Channels of Distribution

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    6 . Marketing Department

    [i] Introduction :-

    Marketing of the product is quite essential factor in modern time.

    Marketing is a comprehensive term and it includes all resources and a set of

    activities necessary to direct to customer in the process of distribution.

    Businessmen regards marketing as a management function to plan promote

    and deliver products to the clients or customers.

    Marketing is a analysis, planning and controlling of the firms customer

    impinging resources, policies, activities with a view to satisfying the needs

    and wants of chosen customer groups at a profit.

    - Philip Kotlar

    Human efforts, finance and management constitute the primary

    resources in marketing. Marketing management has become an important

    function in business. Because of consumers treated as a king of the market.

    First of all the company focuses on consumers satisfaction and there by earn

    the profit.

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    [ii] Advertisement :-

    Advertising is one of the most important parts of marketing

    department. Sometimes the demand of the product is dependant on the

    advertising.

    Advertisement is a paid form of any non-personal presentation ofgoods, services or idea by an identified sponsor.

    The main object behind advertising is to inform the consumer about the

    company. Advertisement is message design to promote a product, services

    or idea by an identified sponsor.

    In modern business world, advertising is essential for very business. No

    business can survive without advertisement. Nowadays, advertisement

    becomes a part of parcel of the commercial life.

    The advertising is the best source of increasing the sales of the

    company but it also gives basic and essential information to its customers like

    how to use the product also about the introduce of the new product in market,

    about to increase the quality. All these type of information given to the

    customer through advertisement. Balaji Wafers Pvt. Ltd. do the following

    advertisement for its products. Holdings

    Pamphlets

    Internet

    Newspaper etc.

    As this company has its fixed and also some of them are new to it but it

    is unique in all. Thus, Balajis each and every product is unique and they have

    some competitors in the market.

    Samrat Namkeen

    Kishan Wafers

    Everest Wafers & Namkeen etc.

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    [iii] Sales Promotion :-

    Promotion consists of those activities that are designed to being a

    companys goods or service to the favourable attention of customer.

    Sales promotion is a important instrument in marketing to lubricant the

    marketing efforts. Today, sale promotion is necessary and not merely aluxury of a fashion. It is not expenditure, it is an investment that can pay rich

    dividend. It is an integral part of the marketing efforts.

    Sales promotion is referred to the promotional activities. Other than

    personal salesmanship, advertising and publicity, which stimulate consumer

    and dealer effectiveness. The main objectives of sales promotion are as

    follows:

    1. Providing information

    2. Increase in sales

    3. Reducing seasonal decline

    4.To keep the memory of exiting product

    Balaji Wafers Pvt. Ltd. uses sales promotion to such extent for

    purchasing the consumer. They promote their sales through new productsalso. They have also the packing in attractive colorings nitrogen plastic

    packing. So it is also good for health rather not harmful.

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    [iv] Marketing Research :-

    Marketing research is the essential part of any company. In todays

    competitive world companies has to do market research to survive in the

    market. Marketing research may be defined as the scientific and controlled

    process of gathering of non-routing marketing information helpingmanagement to solve marketing problems. Marketing research concentrates

    on the study of product planning and development pricing policies,

    effectiveness of personal selling, advertising and sales promotion, distribution

    structure, marketing strategies, market competition, buyer behaviors and

    attitudes in the market place.

    In Balaji Wafers Pvt. Ltd., they also follows the marketing research

    procedure to find out their consumer demand. In this process first of all

    requirement of consumers are studied. They try to introduce new facilities

    every time. Thus, marketing research is an important matter not only for this

    unit but for also other unit.

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    [v] Market Segmentation :-

    Market segmentation is a subdivision of market as based upon the

    modern marketing concept, it points out that there is several demand

    schedules. Each demand schedule represents a separates market consisting

    of a group of the buyer with similar needs and characteristics of demand. Themarket segmentation is done on the basis of age, sex, family size, income,

    education, occupation, social class, life style etc. The conscious search

    conscious search is made to separate buyer into a number of segments each

    varying in size, buying power and buying behaviour limiting factors for

    market.

    Segmentation are :

    1. Rising of cost of project planning and development.

    2. Rising unit cost of production.

    3. Rising inventory cost for a variety of different lines.

    Marketing segmentation consists of taking the total heterogeneous

    market for a product and dividing it into several submarkets, each of which

    tends to be homogenous in full significant aspects.- Philip Kotlar

    In Balaji Wafers Pvt. Ltd., there is no market segmentation.

    Their market is fixed so they think that there is no need of market

    segmentation they produce item according to all classes. And which is also

    good for the society and firms reputation.

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    [vi] Product and Pricing Policy :-

    [1] For Pricing Policy :-

    Decision concerning price to be followed for a period fame may be

    called as price policies.

    Pricing decision has strategic importance in any enterprise. Good

    pricing policy is always desired by all organization.

    It is also an important element in marketing mix. Mostly we measure

    the exchange value of any product in terms of money. The price is the

    components between customers and release about what they are receiving in

    this money oriented economy price for any product is the value of the item.

    Balaji Wafers Pvt. Ltd., gives full concentration to the fixation of prices.

    [2] For Product Policy :-

    Product planning is the process of deciding the production target and

    achieving the goals of the organization. In todays competitive environment

    product planning is must. Without this company cannot achieve its target and

    wave to face many difficulties.

    In Balaji Wafers Pvt. Ltd., product planning is done of the basis of

    market research and companys own research. Citizen of India are very

    conscious of their food items. Taking this point in the mind Balaji Wafers Pvt.

    Ltd., making each of their product with perfect care like wearing cap, gloves,

    uniforma and many other things at the time of production process product

    line refers to the various offered to consumers by the organization. It

    contains all the product of the company, which are sold in the market. The

    company need not to be offering such discount but they make such type of

    prices that is reasonable.

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    [vii]Channels of Distribution :-

    Most production does not sell their goods directly to the final users.

    Between them stands a set of intermediates performing a varity of function.

    These intermediates constitute a marketing channel-channels of distribution

    can be viewed as set or interdependent organization improved in the processof making product or service available for the ask of consumption.

    Marketing channel are of interdependent organizations involved in the

    process of making a product or services available for use or consumption.

    There are four levels of channel of distribution between producer and

    consumers. They are as follows:

    1. Producer Consumer

    2. Producer Retailer Consumer

    3. Producer Wholesaler Retailer Consumer

    4. Producer Agent Wholesaler Retailer Consumer

    In Balaji Wafers Pvt. Ltd. they follow that 4 th method for selling its

    product. They are having chain like these in each and every city of Gujarat.

    When the product is packed by the company they first send to its areaAgents. Agents send these goods to Wholesaler of the city or area.

    Wholesaler sends these good to Retailer. Finally Retailer sells these products

    to Consumer.

    Organization Chart of Marketing Department

    Marketing Manager

    Area Sales Manager

    Sales Executive

    Sales Representative

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    7. Future Plan

    Future is always uncertain. But we make it possible to do our desire be

    making various creative efforts.

    Balaji Wafers Pvt. Ltd., has achieved great success in establishing

    good brand food items, image, prestige and reputation over the consumers

    and also in market.

    In order to meet the increasing demand of the products, the Balaji

    Wafers Pvt. Ltd. has planned to install a sophisticated and ultramodern plant

    with the production capacity of more than 1200 kg. per hour. In the

    neighborhood of Rajkot. Thus, the company is planning to sale in other parts

    of country. It is exporting the product to Rajasthan and Maharashtra.

    Balaji Wafers Pvt. Ltd., is able to make best us available resources and

    going to look forward for exporting their food items beyond the boundary. I

    wish it a very bright and successful future.

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    8. Special Achievements

    The Balaji Wafers Pvt. Ltd. is one and only on company, which

    produces many types of food items and they are also famous for their purity

    and registered purpose. The company is unique in comparison of theircompanies that are producing food items.

    The companys food products like potato wafers, Banana wafers and

    other salty products are prepared in its fully automatic plant with bacteria-

    free and stringent hygienic standards. The use of computer system ensures

    uniform quality and obviates the necessity for touch of human hands.

    The production environment makes it possible to make the products less

    lily and more nutritive.

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    9. Suggestion

    As a student I would like to give a suggestion for better future of the

    company. This company has all the best quality and ecquenics. But each and

    every human being cannot do perfect work. He will be lagging behind in

    some or other way.

    For such giant organization, I dont have any suggestions to give there is

    some eye catching loops. Then also I have some point in my mind to suggest

    for their betterment. They are as follows :

    1. Company should increase its sales promotion activities to attract new

    customers and more satisfied to its old and loyal customers.

    2. The company should invest in research and development programme.

    3. Company has opportunities to expand the business in this field and

    other field also. Hence it should explore other line of products.

    4. Give more responsibility to lower level management.

    5. Must involve lower level management in decision making process

    because due to that many innovative ideas may come.

    6. The company must improve the marketing network.

    7. Within India the company must also explore the southern state and

    must penetrate the great potential of huge marketing network.

    8. The company research to more diverfication to cater to the needs of

    both rich and poor. This will ultimate and hence the overall

    profitability.

    9. To cater to the need of millions of Indian customer, the company should

    not only a great the quality of every product but also it can follow both

    skimming pricing strategy to with stand fears competition. Since the

    present manmohan government is above to invite foreign direct

    investment in Retail Business Balaji Wafers Pvt. Ltd. must use this

    opportunity in TOTO.

    10.They should make more advertising through television, newspaper and

    holdings etc. for increasing their sales rather profit.

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    10. Conclusion

    Balaji Wafers Pvt. Ltd., is the adventure of gujarati family. Balaji brand

    name is so powerful in Gujarat. They are utilizing 100% of production

    capacity. It is located at G.I.D.C. Rajkot. in are most all the cities of Gujarat

    they have their dealers. They are trying cover market most of the state in

    India. Their quality is also good.

    At the end of this report it can be very easy to conclude that Balaji

    Wafers Pvt. Ltd., is one of the best companies in Gujarat today. In this

    company the internal relation between the workers and management are very

    well. The management of the company is well planned and very effective.

    I wish heartily best of luck and great & bright future.

    My best wishes with BALAJI WAFERS PVT. LTD.