4.7.16 cheryl c's resume

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Cheryl Chadwick 11594 Madrone Ct., Auburn CA. 95602 (Cell) (941) 525-2098 (E-mail) [email protected] CAREER FOCUS Securing a top position with a company I admire and respect. I would love to grow with the chosen company and make it my top priority. I'm looking for a career, not just a job. I would like to work for a professional company where I can use my many years of hands-on, technical, problem solving and people relations experience and contribute to a company’s continued growth so that we may work together with a common goal in mind. I don’t necessarily need to acquire a technical position, only one in which I can dig into providing my problem solving and people relations skills while working as a team with my fellow colleagues. SKILLS PROFILE Knowledge of and experience with corporate companies. Excellent people relations background. Self-starter motivated individual with continued success running the entire office Experience with a diverse range of clerical and administrative duties along with the technical side of installations and support of a wide range of computer hardware, software and peripherals, basic training provided for executive level staff down to warehouse employees. Enterprise-level support experience with Active Directory, VPN installation and support, SharePoint, Outlook/Exchange troubleshooting and support, extensive printer/scanner

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Page 1: 4.7.16 Cheryl C's Resume

Cheryl Chadwick11594 Madrone Ct., Auburn CA. 95602

(Cell) (941) 525-2098 (E-mail) [email protected]

CAREER FOCUS

Securing a top position with a company I admire and respect. I would love to grow with the chosen company and make it my top priority.

I'm looking for a career, not just a job. I would like to work for a professional company where I can use my many years of hands-on, technical, problem solving and people relations experience and contribute to a company’s continued growth so that we may work together with a common goal in mind. I don’t necessarily need to acquire a technical position, only one in which I can dig into providing my problem solving and people relations skills while working as a team with my fellow colleagues.

SKILLS PROFILE

Knowledge of and experience with corporate companies.

Excellent people relations background.

Self-starter motivated individual with continued success running the entire office

Experience with a diverse range of clerical and administrative duties along with the technical side of installations and support of a wide range of computer hardware, software and peripherals, basic training provided for executive level staff down to warehouse employees. Enterprise-level support experience with Active Directory, VPN installation and support, SharePoint, Outlook/Exchange troubleshooting and support, extensive printer/scanner mapping as well as WiFi support and troubleshooting, knowledge and use of ticketing systems used to document incidents, use of Alteris Deployment for imaging and cloning, and use of Microsoft Windows (Most versions dating back to Windows 3.1) Microsoft 7 & 10Word, Excel, PowerPoint and Publisher. Knowledge of and support of computer networks and infrastructures.

Common Sense and patience for others.

EXPERIENCE

08/2011 to Present time – Self Employed doing computer repair work for local customer base and Online Web Editing for a new business owner.

07/2011 to 08/2012 – Sarasota County School Board - Leave of Absence (03/2010 Death of

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spouse and care for elderly parents reason for Leave of Absence)

09/2006 to 07/2011 – School Board of Sarasota in Sarasota, Florida Technology Professional duties consisted of the installation, support, troubleshooting and training for a wide range of computer hardware, software and peripherals provided for and/or supplied by all staff and students. Network management, troubleshooting/maintenance and support for schools Computer network. Active Directory management and support for all staff and students.

11/1999 to 09/2006 – United Parcel Service - Resigned from UPS on excellent terms to raise young children.

06/1995 to 11/1999 – United Parcel Service in Addison, Illinois - Field Service Computer Technician duties consisted of Installation, training and technical support of computer hardware, software and peripherals installed at UPS shipping vendors. Provide solutions for UPS vendors networking and computer shipping needs.

1993 to 1995 – United Parcel Service in Addison, Illinois - Administrative Office Technician duties consisted of managing department databases, manage and maintain department hardware and other supplies, perform report writing, spreadsheets and filing, provide problem solving and technical telephone skills to UPS shipping vendors and pre-setup installation of computer hardware, software and peripherals for Field Service Technicians.

1992 to 1993 – United Parcel Service in Palatine, Illinois - Engineering Administrative Assistant duties consisted of managing employee records and databases, manage and process departmental invoices, management and maintenance of hazardous materials information and manuals along with yearly department HAZMAT auditing, answering office phones, misc. filing, report writing, and managing office supplies.

1992 to 1994 – Consumers Cooperative Credit Union in Round Lake Beach, Illinois - Counter Service Representitive (Part-time) duties consisted of extensive cash handling, problems solving, and excellent customer service with a smile.

1990 to 1992 - Ambassador Airways in Naples, Florida - Assistant Manager duties consisted of running the office, management and scheduling of all outgoing flights, record keeping and management of maintenance items on all aircraft. Provide sales leads, maintaining spreadsheets and creative custom solutions for marketing sales flyers, bookkeeping and accounts receivable.

EDUCATION

Graduate of Quartz Hill High School, Quartz Hill, CA. Class of 1988

1993, K.O.R.E. Leader (Keep Our Reputation of Excellence) Employee of the month April

1995, Completed Business Development Training Course Seminar

1995-1996, DeVry Institute of Technology – Electronics Technician (Deans List)

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2008-2010, Troy University – Resource and Technology Management (Deans List)

REFERENCES AVAILABLE UPON REQUEST