4.7: rethinking services: partnering for results

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Re-Thinking Services: Partnering for Results 2011 National Conference on Ending Family Homelessness Megan Owens Hamilton Family Center hamiltonfamilycenter.org [email protected]

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Presented by Kay Moshier McDivitt4.7: Rethinking Services: Partnering for ResultsFamilies could benefit from a wider array of services than homeless programs are typically able to provide. This workshop will examine how homeless service providers are developing new partnerships to leverage quality services for families and improve housing outcomes.

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Page 1: 4.7: Rethinking Services: Partnering for Results

Re-Thinking Services: Partnering for

Results2011 National Conference on Ending Family Homelessness

Megan Owens

Hamilton Family Center

hamiltonfamilycenter.org

[email protected]

Page 2: 4.7: Rethinking Services: Partnering for Results

Hamilton Family Center

Mission: to break the cycle of homelessness and poverty. Through a Housing First approach, HFC provides a continuum of housing solutions and comprehensive services that promote self-sufficiency for families and individuals, and foster the potential of children and youth.

Page 3: 4.7: Rethinking Services: Partnering for Results

Hamilton Family Center First Avenues

Designing the Rapid Rehousing Network

Internal Strengths Internal Challenges New Ideas

Stabilizing Families with Time-Limited Rental

Assistance and Services

Stabilizing Families Who Experience DV in the

Program

Stabilizing parents under 25

Training and Technical Assistance from Youth

and DV Providers

Translation for DV Survivors

Reducing shelter length of stay

Connecting with Families in the DV System of

Care

Set-Aside “Slots” and MOU’s with Youth and

DV Providers

Page 4: 4.7: Rethinking Services: Partnering for Results

The Rapid Re-Housing NetworkHFC First Avenues: Line Staff and Client Outreach Eligibility Assessment Rental Assistance Primary Case Management

Partners: Referrals Training/Consultation Translation

HFC First

Avenues

Larkin Street Youth

Services

La Casa de la

Madres

Asian Women’s Shelter

Page 5: 4.7: Rethinking Services: Partnering for Results

The Rapid Re-Housing NetworkDomestic Violence and HMIS The Violence Against Women Act (VAWA)

barred victims' service organizations from entering victim information into HMIS

VAWA provided for victims’ service organizations to maintain a comparable internal database

MOU between HFC and DV providers created system that was acceptable to all parties

Page 6: 4.7: Rethinking Services: Partnering for Results

The Rapid Re-Housing NetworkDomestic Violence Connections

0

5

10

15

20

25

30

35

40

45

DV Entries

Other Entries

Domestic Violence Provider and All Other Entries into the First Avenues

Rental Subsidy Program October 2006-December 2010

HPRP Partnership begins

Page 7: 4.7: Rethinking Services: Partnering for Results

The Rapid Re-Housing NetworkCommunity Impacts

0

20

40

60

80

100

120

140

160

180

200

Total Entries

Shelter Waitlist Average

Entries into the First Avenues Rental Subsidyand the San Francisco Family Shelter Waitlist

October 2006-December 2010

HPRP Begins

Page 8: 4.7: Rethinking Services: Partnering for Results

The Rapid Rehousing NetworkYouth At-A-Glance

Youth Averages(13 Households)

HFC First Avenues Rental Subsidy

Families Averages(279 Households)

Household Composition1 Single Adult 1 Adult, 2 Children/Youth

Months Homeless at Intake 9 14

Income at intake$833.67 $1,291.84

Stably Housed at ExitTBD 90%

Page 9: 4.7: Rethinking Services: Partnering for Results

Hamilton Family CenterTransitional Housing and Collaborative Justice CourtsHFC Transitional Housing

TargetingCollaborative Justice Courts

Episodic homelessness Limited lease history Young head of household Domestic (past 12 months) Child welfare involvement Low education level Criminal justice history Pregnancy Childcare needs Mental health needs

DDC is a family court system serving substance abusing parents and their families involved in the child welfare system, with child dependency cases.

BHC is a criminal court system serving defendants with a diagnosed mental health disorder who are amenable to treatment.

Page 10: 4.7: Rethinking Services: Partnering for Results

Family

Judge

CPS

Case ManagerSubstanc

e Abuse

Lawyer

Transitional Housing

Therapy

Hamilton Family CenterTransitional Housing and Collaborative Justice Courts

Page 11: 4.7: Rethinking Services: Partnering for Results

Hamilton Family CenterCollaborative Justice Family Housing Outcomes

On-Going

Stably Housed

Departed Program