11

Welcome to Department of Food, Civil Supplies and Consumer Affairs

22

Point of Sale (POS) device deployment at FPD

33

BackgroundBackground

The Food Civil Supplies and Consumer Affairs Department The Food Civil Supplies and Consumer Affairs Department has embarked on a Comprehensive Computerization Project has embarked on a Comprehensive Computerization Project (CCP) with the primary goal of improving the targeting of (CCP) with the primary goal of improving the targeting of benefits and streamlining the functioning of the benefits and streamlining the functioning of the Department. One of the key components of the project is Department. One of the key components of the project is Individual Beneficiary Tracking (IBT).Individual Beneficiary Tracking (IBT).

This system significantly reduce the dissipation of subsidy, This system significantly reduce the dissipation of subsidy, it leaves some holes that can be used by unscrupulous FPD it leaves some holes that can be used by unscrupulous FPD owners to siphon subsidy.owners to siphon subsidy.

The cost of POS devices has come down and their reliability The cost of POS devices has come down and their reliability has improved significantly with widespread usage and has improved significantly with widespread usage and robust technology. In the changed circumstances, it is robust technology. In the changed circumstances, it is worthwhile to explore the use of POS devices deployed at worthwhile to explore the use of POS devices deployed at FPD for IBT. FPD for IBT.

44

Distribution System ChallengesDistribution System Challenges

Classic supply-chain and distributionClassic supply-chain and distributionTracking system is non-existentTracking system is non-existent No quick information on grains availability at No quick information on grains availability at

different levelsdifferent levels

FCIFCI FPS

CITIZENCitizensWSP

Kerosene/ Sugar Factory

Food grains

55

TARGETED PUBLIC DISTRIBUTION TARGETED PUBLIC DISTRIBUTION SYSTEM SYSTEM

Administrative set-up: Administrative set-up:

Three tier systemThree tier system

Commissioner at State levelCommissioner at State level Deputy Commissioner at the district Deputy Commissioner at the district

level level Tahsildar at the Taluk levelTahsildar at the Taluk level

66

Inventory

FCI Godown Allotment details

Deputy DirDC/CEO

Distribution to beneficiaries

Food grains transport

Monthly MIS report

Allotment Intimation

Monthly MIS report

Other Schemes and

activities

Authorizes FPD allotment

FPD owner submits

SmartCard / PoS and payment

MIS Report on FPD

MIS Inspection

report

Other Schemes and

activities

Allotment Intimation

STAT

ECo

mmiss

ioner/

SDC

DIST

RICT

TALU

KVIL

LAGE

Food Inspector with SmartCard/Data Storage Device

Owner with SmartCard / PoS

Fair Price shop

Commissioner

MIS Report FlowFood Grains Flow

Tashildar/EO

SmartCard / PoS

Whole sale point

InventorySmartCard

/ PoS

Payment

Monthly MIS report

Instructions

PoS Device PoS Device

Transportfood grains

77

OUR EXPECTATIONOUR EXPECTATION Entitlement CommunicationEntitlement Communication – Soon after positive – Soon after positive

identification using fingerprint, the POS should speak out the identification using fingerprint, the POS should speak out the quantity and issue price for the beneficiary. The POS can also quantity and issue price for the beneficiary. The POS can also be programmed to provide balance been entitlement in case be programmed to provide balance been entitlement in case the beneficiary has already done partial lifting of food grains the beneficiary has already done partial lifting of food grains where allowed. where allowed.

Order Confirmation Order Confirmation – The quantity that has ordered by the – The quantity that has ordered by the FPD owner should be repeated and confirmed by the FPD owner should be repeated and confirmed by the Fingerprint of the beneficiary before the order is confirmed Fingerprint of the beneficiary before the order is confirmed and receipt printing is enabled.and receipt printing is enabled.

Sales ReceiptSales Receipt – The sales receipt that is printed should – The sales receipt that is printed should provide details of the quantity and price and any other standard provide details of the quantity and price and any other standard

instructions to the beneficiary.instructions to the beneficiary. Apart from the food grain information, additional information Apart from the food grain information, additional information

on Department and Government schemes can also be on Department and Government schemes can also be communicated using the POS device and this can be communicated using the POS device and this can be customized to specific citizens.customized to specific citizens.

88

The need to physically be present and The need to physically be present and provide the fingerprint will ensure that the provide the fingerprint will ensure that the food grains is delivered to the individual food grains is delivered to the individual and practices such as pawning of cards and practices such as pawning of cards and cashing of subsidy are all but and cashing of subsidy are all but eliminated Using a POS device the data is eliminated Using a POS device the data is recorded electronically at source and data recorded electronically at source and data transfers are done without significant transfers are done without significant human interventions till they reach the human interventions till they reach the central database. This ensures the highest central database. This ensures the highest quality and integrity of the IBT information quality and integrity of the IBT information and accuracy of the allotment process.and accuracy of the allotment process.

99

Book keepingBook keeping

The FPD owner need not maintain The FPD owner need not maintain any books once the POS system is any books once the POS system is implemented. As there receipt gets implemented. As there receipt gets automatically printed, there is no automatically printed, there is no need for writing and maintaining need for writing and maintaining receipts. It is anticipated that the receipts. It is anticipated that the elimination of book keeping will elimination of book keeping will speed up the issue process and more speed up the issue process and more than compensate for the time spend than compensate for the time spend in recording the issue on the POS. in recording the issue on the POS.

1010

Field Force AutomationField Force Automation There are around 500 Food Inspectors in the State who look after 30 – 40 FPD (the There are around 500 Food Inspectors in the State who look after 30 – 40 FPD (the

number varies on the area of operation). The PoS devices at the FPDs combined with number varies on the area of operation). The PoS devices at the FPDs combined with a personal storage device such as a Flash Drive can provides computing and a personal storage device such as a Flash Drive can provides computing and information storage retrieval capabilities for the FCS officials in the field, typically the information storage retrieval capabilities for the FCS officials in the field, typically the food inspectors. The device is expected to perform a variety of functions including food inspectors. The device is expected to perform a variety of functions including data entry, identity verification and location determination.data entry, identity verification and location determination.

A significant number of tasks carried out by the Food Inspector can now be A significant number of tasks carried out by the Food Inspector can now be automated using the PoS device. The software can be designed to randomizing the automated using the PoS device. The software can be designed to randomizing the inspection of giving instructions to the Food Inspector on dates, times and location of inspection of giving instructions to the Food Inspector on dates, times and location of FPDs he must visit to examine and inspect the grains received, disbursed and general FPDs he must visit to examine and inspect the grains received, disbursed and general workings of the store. After inspection, he records the information on the PoS device workings of the store. After inspection, he records the information on the PoS device with his biometric fingerprint and that is time stamped.with his biometric fingerprint and that is time stamped.

The Food Inspector have a tendency to not go to the FPD shops for inspection and The Food Inspector have a tendency to not go to the FPD shops for inspection and instead claim of going to the FPD shop and forge the records. The problem has huge instead claim of going to the FPD shop and forge the records. The problem has huge implications and does not allow for transparency and allows for fraud. The food implications and does not allow for transparency and allows for fraud. The food inspector also relies on information supplied from friends and guesses are usually inspector also relies on information supplied from friends and guesses are usually made on history and context. All this would need to be addressed in a manner that made on history and context. All this would need to be addressed in a manner that would allow for compliance and no option to fraud the system.would allow for compliance and no option to fraud the system.

The process of inspection that can be adopted in a PoS enabled system is described The process of inspection that can be adopted in a PoS enabled system is described below:below:

1111

Fair Price Shop

Food Inspector

visits the FPD for inspection

Food Inspector

Food inspector gives his thumb impression confirming his identity

The handheld device

recognizes the thumb

impression

Fair Price Shop

FI Inspects Stocks and Enters Data into PoS

Device

Additionally, Photograph of FPD, Stock and

Quality of Food grains can be captured

PoS Device

PoS Device

Food Inspector

PoS Device

Food Inspector

Food InspectorFair Price Shop

PoS Device

1212

FPD Activity TrackingFPD Activity Tracking

The key FPD parameters such as opening The key FPD parameters such as opening time, closing time and other activities can time, closing time and other activities can be tracked automatically and reported on be tracked automatically and reported on a monthly basis. This data can be a monthly basis. This data can be effectively used to redress grievances and effectively used to redress grievances and complaints from citizens in the area. The complaints from citizens in the area. The person who carries out the activities at the person who carries out the activities at the FPD can also be tracked FPD can also be tracked

1313

INFORMATIONINFORMATIONWholesale Nominees :Wholesale Nominees : Foodgrains:Foodgrains:

270 - Wholesale Nominees270 - Wholesale Nominees

Kerosene Kerosene :: 355 –Wholesale Nominees 355 –Wholesale Nominees

Retailers:Retailers:

• Foodgrains:Foodgrains:Total :20,000Total :20,000 Kerosene retailersKerosene retailers :5,740 :5,740

• Number of ration cards not less than 300 in rural areas and 500 in Number of ration cards not less than 300 in rural areas and 500 in urban areas. urban areas.

1414

Scale of Issue & RateScale of Issue & Rate

AAYAAY : 28 kg rice @ Rs 3/- per kg : 28 kg rice @ Rs 3/- per kg 7 kg wheat @ Rs 2/- per kg7 kg wheat @ Rs 2/- per kg BPLBPL : unit system : 4 kg rice & : unit system : 4 kg rice & 1 kg wheat per unit @ Rs 3/- per kg1 kg wheat per unit @ Rs 3/- per kg( ( max. 20 kg rice + 5 kg wheat per card) max. 20 kg rice + 5 kg wheat per card) Kerosene: Rural Kerosene: Rural

areas:5 liters, areas:5 liters, Urban Areas:7 litersUrban Areas:7 liters Informal Rationing Areas:8 liters Informal Rationing Areas:8 liters Retail Issue Price: Rs.9.30 to Rs.10.50 per litreRetail Issue Price: Rs.9.30 to Rs.10.50 per litre

APLAPL• Non-gas cardholder is entitled to kerosene.Non-gas cardholder is entitled to kerosene.

1515

THANK YOUTHANK YOU