4 steps to building a great team for your small business

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Earning your customers’ repeat business is dependent on your employees’ ability to give them a great experience. So let’s make sure your team is on the right track. In our new guide, we put together these 4 steps to get you on your way to giving your staff a customer service boost.

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Page 1: 4 Steps to Building a Great Team For Your Small Business

4 Steps to Building a Great TeamFor Your Small Business Earning your customers’ repeat business is dependent on your employees’ ability to give them a great experience.So let’s build a customer service oriented team!

Page 2: 4 Steps to Building a Great Team For Your Small Business
Page 3: 4 Steps to Building a Great Team For Your Small Business

4 Steps to Building a Great TeamFor Your Small Business Earning your customers’ repeat business is dependant on your employees’ ability to give them a great experience.So let’s build a customer service oriented team!

We know that over their lifetime, loyal customers spend 10X more than new or casual customers.

But you can’t create that loyal fan base if your employees prevent your customers from coming back because of bad experiences.

So how do you prevent that from happening? Build a staff of great empl

But you can’t create that loyal fan base if your employees pre

Whether you own the cornercoffee shop or an upscale boutique, we’re have four easy tips to make sure you build a great team for your small business.

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Page 4: 4 Steps to Building a Great Team For Your Small Business

Find great employees. First things first. Let’s find good candidates to interview.

01STEP

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4 Steps to Building a Great TeamFor Your Small Business Earning your customers’ repeat business is dependant on your employees’ ability to give them a great experience.So let’s build a customer service oriented team!

We know that over their lifetime, loyal customers spend 10X more than new or casual customers.

But you can’t create that loyal fan base if your employees prevent your customers from coming back because of bad experiences.

So how do you prevent that from happening? Build a staff of great empl

But you can’t create that loyal fan base if your employees pre

Want more detail on how to apply this to your specific business? Find me on Twitter or Google+!

Angela RodriguezCustomer Loyalty Consultantblog.fivestars.com @FiveStarsCard

If you would like to learn more ways to improve your customer service and retain more loyal customers at your small business, head to the blog!

blog.fivestars.com

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