Small / Micro Businesses

RetailService Product

Medium / Corporate

Front OfficeApplications• marketing• sales• distribution

HorizontalApplications• communication• organization• every-day tasks

Back OfficeApplications• finance/accounting• human resources• operations

WORK.COMINTRANET

Industry Content & Community

• e-mail• unified messaging (email, v-mail, fax)• notification (messaging & applications)• planner (calendar, task, contacts)• file sharing

• storefront• sales support

• surveys / research• services RFP/matching

• storefront• auctions

• account/customer management• on-line training

• industry news• daily editorial• moderated communities• trade events

• web conferencing• travel reservations• maps & directions• traffic/weather

• business directory• industry & company research• consultative content• data sheets / parts catalogs

• procurement• logistics / shipping

Work.com Product

• Internet access• bill presentment• loan finder• payroll management

• temp services• benefits management• insurance

• site hosting• domain registration• online marketing programs

• package tracking • portfolio• personal (Excite)

• sports scores• TV/movie listings

Expand sales& enhancecustomer

relationships

Save time on daily business &

personal activities

Save time & moneyby improvingoperationalefficiency

Make betterbusinessdecisions

BenefitsFeatures

User Segments

• offline marketing (PR, direct mail)

• data integration• administrative tools• personalization tools• content modules• client applications