3m™ clean trace™ hygiene management software readiness tool · 2017-06-21 · tb number...

TB Number 319656.2 of 12

3M™ Clean-Trace™ Hygiene Management Software Readiness Tool This Readiness Tool evaluates your computer system’s readiness to install the 3M™ Clean-Trace™ Hygiene Management

Software by:

Evaluating if your computer meets the requirements for installation of the software

Updating any computer settings and configurations needed for installation of the software

Providing a list of additional actions required, if needed

Minimum Computer/Server Requirements Minimum requirements for installing the 3M™ Clean-Trace™ Hygiene Management Software:

Operating System:

o Microsoft® Windows® Desktop (Ultimate, Professional, and Enterprise editions):

7 (32- or 64-bit), 8/8.1 (32- or 64-bit), or 10, or

o Microsoft® Windows® Server®: 2008, 2012, or 2016

Processor: 2.0 GHz Intel® Pentium® 4 or equivalent

RAM: 1 GB (4 GB recommended)

Disk Space: 10 GB or higher

USB: 2.0 or higher

Table of Contents Minimum Computer/Server Requirements ............................................................................................................................ 1

Running the Readiness Tool .................................................................................................................................................... 2

Re-running the Readiness Tool ............................................................................................................................................... 4

Uninstalling the Readiness Tool .............................................................................................................................................. 4

Released Versions ................................................................................................................................................................... 4

APPENDIX A: Items Checked by the Readiness Tool ............................................................................................................... 5

APPENDIX B: Additional Steps for Manual Resolution ............................................................................................................ 7

Pentium® is a trademark of Intel Corporation or its subsidiaries in the U.S. and/or other countries.

3M™ Clean-Trace™ Hygiene Management Software Readiness Tool ReadMe File Number: TB.319656.2 Effective Date: June 2017 Supersedes: (New)

Technology Platform: 3M™ Clean-Trace™ Hygiene Monitoring and Management System Originating Location: St. Paul, MN


Running the Readiness Tool Run the 3M™ Clean-Trace™ Hygiene Management Software Readiness Tool as an administrator using these steps:

1. Navigate to the 3M™ Clean-Trace™ Hygiene Management Software Readiness Tool_[version number].exe file.

2. Right-click on the file and select to Run as administrator or Run with Elevated Privileges to start.

Options for running the Readiness Tool

Introductory screen


3. Select Continue. The tool checks the computer system for any updates required.

Initial check progress dialog box

Initial check completion dialog box

4. Select Continue. The tool prepares the computer system.

Preparing computer system in progress


5. The tool indicates the computer system is ready or whether additional actions are required to bring the

computer system to readiness for installation of the 3M™ Clean-Trace™ Hygiene Management Software.

Summary screen

6. A Report is generated and placed in the output folder. The output folder is available at Desktop\3M Clean-Trace

Readiness Tool.

Re-running the Readiness Tool It is recommended to re-run the readiness tool after addressing any additional actions required to bring your computer

to readiness status. A shortcut to the readiness tool is available in the output folder.

Figure 1 Output Folder

Uninstalling the Readiness Tool Navigate to your Desktop, and delete the 3M Clean-Trace Readiness Tool output folder.

Released Versions 3M™ Clean-Trace™ Hygiene Management Software Readiness Tool version 1.0.0.0; RELEASED DATE: June 2017


APPENDIX A: Items Checked by the Readiness Tool The following items are checked and resolved automatically, when possible. Use the recommendations below for

resolving issues not addressed by the Readiness Tool:

Items Checked Addressed by Tool

If not resolved, then…

User is an Administrator Contact your IT department to be set up as an administrative user.

Compatible Operating System Install software on a computer with one of these operating systems:

Windows Desktop 10, 8, 8.1, or 7 (Professional, Enterprise, or Ultimate editions)

Windows Server 2008 R2, 2012, 2012 R2, or 2016

Processor Speed Install software on a computer with processor speed of 2.0 GHz or higher.

Free RAM Install software on a computer with free RAM of 1 GB or more (at least 4 GB RAM is recommended).

Free Hard Drive Space Install software on a computer with free hard drive space of at least 10 GB.

USB Port Available on Computer Install software on a computer with USB port accessibility for connecting and synchronizing with the 3M™ Clean-Trace™ luminometer.

USB Port Not Blocked Enable a USB port on your computer using your control panel. Software requires USB for communicating with the luminometer.

Computer Restart Pending

Restart your computer before installing the 3M™ Clean-Trace™ Hygiene Management Software. See Appendix B for information on how to resolve this issue if this message persists.

Internet Information Services (IIS) Features Enabled

See Appendix B for information on how to resolve this issue.

IIS Ports Not Blocked

Contact your IT department to ensure that the following ports are not blocked either by firewall or antivirus: 9002, 9003, 9004, and 9005. See Appendix B for information on how to resolve this issue.

Microsoft Excel and Microsoft Access Installed

Update your Microsoft Access application to version 2013 or higher if you intend to import data from the previous 3M™ Clean-Trace™ Data Trending Software. Download and install Microsoft product from the Microsoft Download site – https://www.microsoft.com/en-us/download/

MfeEngine Entry in applicationhost.config


Extra DbProviderFactory Entry in machine.config


Hidden Segment Entry in applicationhost.config


Compatible Internet Browser Installed

Install software on a computer with at least one of the following:

Microsoft Internet Explorer 11 or higher

Google® Chrome™ browser version 45 or higher

Mozilla® Firefox® version 41.0.1 or higher

https://www.microsoft.com/en-us/download/


.NET Framework Configured in IIS


SQL Server 2012 Installed Microsoft SQL Server 2012 installed with the 3M™ Clean-Trace™ Hygiene Management Software.

SQL Server User Account Contact your IT department for access to the SQL Server.

SQL Server Service Status

Restart the SQL Server Browser


APPENDIX B: Additional Steps for Manual Resolution of Issues Contact your IT department for assistance with this section.

Computer Restart Pending

o Follow these steps to resolve a pending restart:

Start regedit.exe

Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager

Save the PendingFileRenameOperations parameter to a backup location

Delete the PendingFileRenameOperations parameter

Reboot and rerun the installation

IIS Ports Not Blocked

o Enable ports in Windows firewall using the following steps:

Click Start, click Run, and type firewall.cpl. This opens the Windows Firewall Control Panel applet.

On Windows 7 or Windows Server 2008 R2, follow these steps:

a) Click Advanced settings in the left column of the Windows Firewall window

b) Click Inbound Rules in the left column

c) Click New Rules in the right column

d) Select Port and click Next

e) Select TCP and enter 9002, 9003, 9004, 9005 in the Specific local ports field

f) Click Next

g) Select Allow the connection, and click Next

h) Select Domain and Private, and click Next

i) Name this rule Clean_Trace_Ports, and click Finish

j) Click Outbound Rules and repeat steps c) to h)

McAfee Antivirus Entry in applicationhost.config

o Edit and remove the entry from the applicationHost.config file using the following steps:

Click Start, Run, type explorer and click OK. This will open Windows Explorer.


Navigate to: %windir%\system32\inetsrv\config

Open the file applicationHost.config as Administrator for editing in Notepad

Edit the <globalModules> section and remove the following line:

<add name="MfeEngine" image="%windir%\System32\inetsrv\HipIISEngineStub.dll" />

Edit the <modules> section and remove the following line:

<add name="MfeEngine" />

Save the file

Restart the IIS server by executing the iisreset command on a Windows Command line

Hidden segment in applicationhost.config

o Edit and remove the entry from the applicationHost.config file using the following steps:

Click Start, Run, type explorer and click OK. This will open Windows Explorer.

Navigate to: %windir%\system32\inetsrv\config

Open the file applicationHost.config as Administrator for editing in Notepad In the ApplicationHost.config file, locate the <requestFiltering> element, and then locate the

<hiddenSegments> element In the <hiddenSegments> element, delete the entry that matches the 3M Clean-Trace directory Save and close the file

Extra <DbProvider/> Entry in machine.config

o Edit and remove the entry from the machine.config file using the following steps:

Navigate to machine.config file at C:\Windows\Microsoft.NET\Framework\v4.0.30319\Config

Create a copy of the file and move the copy to the Windows desktop

Open the file using Notepad and delete the <DbProviderFactories/> empty tag at line number 156

(outlined in red below). Do not modify any of the text between the <DbProviderFactories> and

</DbProviderFactories> tags shown.


Go back to the original machine.config file and rename to machine.config.bak

Copy the modified machine.config from the desktop to

C:\Windows\Microsoft.NET\Framework\v4.0.30319\Config. Make sure the file name is

machine.config.

SQL Server Browser Service Status

o Restart the MS SQL Server Browser Service using the following steps:

Click on the Start button

On the Start menu, right-click Computer, and then click Manage

In Computer Management, expand Services and Applications, and then click Services

In the list of services, double-click SQL Server Browser

In the SQL Server Browser Properties window, click Start

Click OK when the service starts

Internet Information Services (IIS) Features Enabled or .NET Framework Feature Enabled

o Use the following steps to manually enable IIS or .NET Framework features:

Select Start -> Control Panel -> Programs

On the left-side panel, select Turn Windows features on or off

Review and enable the components as shown in the following pictures. (Pictures are provided for

Windows 7 and 8, and Windows Server 2008 R2 and 2012 R2)


ASP.NET Windows 7

Windows 8

Windows Server 2008 R2


IIS Management Console

Windows 7

Windows 8


IIS Management Console (continued)



Windows Authentication

Windows 7

Windows 8




Common HTTP Features

Windows 7

Windows 8



HTTP Activation


Windows 8

3M Food Safety 3M Center Building 275-5W-05 St. Paul, MN 55144-1000 USA 1-800-328-6553 www.3M.com/foodsafety

3M and Clean-Trace are trademarks of 3M. Used under license in Canada. All other trademarks are the property of their respective companies. Please recycle. Printed in U.S.A. © 3M 2016. All rights reserved.

http://www.3m.com/foodsafety

3m™ clean trace™ hygiene management software readiness tool · 2017-06-21 · tb number...

Documents