3g alarm handling

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    ANTENNA/ASC/RET

      AuxPlugInUnit_CommunicationLostWithAsc:

     This alarm will generally require an RE to go to site. Communication with the

    ASC/RET is lost. The consequence of this alarm is that planning/optimisationwill be unable to make a tilt change to the aecte sector. Connection with

    the ASC will nee to be restore on site or a replacement ASC will be neee.

    !f the alarm is inter"failing or re"occurring# the best solution is to swap out the

    ASC.

    R$S%

    moshell &'''' (log onto the noe

    lt all (loa all )anage *b+ects

    alt (show current alarms

    lga , grep Au'-lug!n&nitCommunicationost0ithAsc (show history of current alarm

    get raio no (con1rm if noe is carrying tra2cst plug (print state of all plug in units

    get ''' (o a get on the isable pro'y number

    acl ''' (check what action you can perform on the pro'y number

    acc ''' restartAu'&nit (try restart the ASC/RET using the pro'y number

    R3C%

    moshell 44R3C4 (log onto the R3C

    lt all (loa all )anage *b+ects

    alt (show current alarms

    lst .'''' (show status of channels

      AuxPlugInUnit_CommunicationLostWithRet:

     This alarm will generally require an RE to go to site. Communication with the

    ASC/RET is lost. The consequence of this alarm is that planning/optimisation

    will be unable to make a tilt change to the aecte sector. Connection with

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    the RET will nee to be restore on site or a replacement ASC will be neee.

    !f the alarm is inter"failing or re"occurring# the best solution is to swap out the

    RET.

    R$S%

    moshell &'''' (log onto the noe

    lt all (loa all )anage *b+ects

    alt (show current alarms

    lga , grep Au'-lug!n&nitCommunicationost0ithRet (show history of current alarm

    get raio no (con1rm if noe is carrying tra2c

    st plug (print state of all plug in units

    get ''' (o a get on the isable pro'y number

    acl ''' (check what action you can perform on the pro'y number

    acc ''' restartAu'&nit (try restart the ASC/RET using the pro'y number

    R3C%

    moshell 44R3C4 (log onto the R3C

    lt all (loa all )anage *b+ects

    alt (show current alarms

    lst .'''' (show status of channels

      TmaDevice_LnaDega!e!:

     This alarm is issue by the T)A 5e6ice )anage *b+ect 7)*8 when one of 

    the two transistors amplifying the R9 signals in the Antenna System

    Controller 7ASC8 or the A!S:/;:-- Tower )ounte Ampli1er 7AT)A8 fails. !t

    inicates that the 3A gain in one of the branches on the ASC has egrae. The & signal will pass# but with ecrease le6el.

    R$S%

    moshell &'''' (log onto the noe

    lt all (loa all )anage *b+ects

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    alt (show current alarms an con1rm what sector is aecte

    st plug (print state of all plug in units

    lpr SectorAntenna

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    tilt the antenna accoring to the speci1e antenna tilt con1guration

    parameters in the RET pro1le. The causes of the alarm are%

    !. A faulty RET&!!. The RET& arm is unable to mo6e for en6ironmental reasons# for e'ample#

    antenna icing!!!. Antenna an RET& not installe

    R$S%

    moshell &'''' (log onto the noe

    lt all (loa all )anage *b+ects

    alt (show current alarms an con1rm what sector is aecte

    lpr SectorAntenna

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    lpr SectorAntenna

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     This alarm is issue by the ASC. !t inicates that the ASC is faulty an nees to be

    restarte or replace.

    R$S%

    moshell &'''' (log onto the noe

    lt all (loa all )anage *b+ects

    alt (show current alarms an con1rm what sector is aecte

    lpr SectorAntenna

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    3*TE%

    Equipment#SectorAntenna

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    3*TE%

    Equipment#SectorAntenna

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    !f no issues are seen with the ASC an the alarm still persists an RE will nee to go

    to site an in6estigate any loose feeer connections.

    3*TE%

    Some other parameters to check%

    get antennabranch super6ision (alue of implies no Antenna Super6ision.

    mom . antennaSuper6isionThreshol (escription of parameter

      Antenna(anch_"ee!eCuentTooLo*In(anch(

     This alarm is issue by the Antenna $ranch )anage *b+ect 7)*8 when one of the

    following units is faulty or a cable is faulty or isconnecte%

    ?ASC

    ?RET

    ?Antenna @umper Cable

    R$S%

    moshell &'''' (log onto the noe

    lt all (loa all )anage *b+ectsalt (show current alarms an con1rm what sector is

    aecte

    lga , grep Antenna$ranch9eeerCurrentTooow!n$ranchA (shows history of alarm

    st plug (check the current status of the ASC

    lst ret (check the current status of the ASC/RET

    lst asc (check the current status of the ASC/RET ? if isable RE will nee to atten

    acl ''' (check what action you can perform on the ASC using the pro'y number

    acc ''' restartAu'&nit (try restart the ASC

    !f no issues are seen with the ASC an the alarm still persists an RE will nee to go

    to site an in6estigate any loose feeer connections.

    3*TE%

    Some other parameters to check%

    get antennabranch super6ision (alue of implies no Antenna Super6ision.

    mom . antennaSuper6isionThreshol (escription of parameter

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      Antenna(anch_"ee!eCuentToo'ighIn(anchA

     This alarm is issue by the Antenna $ranch )anage *b+ect 7)*8 when one of the

    following units is faulty or a cable is faulty or isconnecte%

    ?ASC

    ?RET

    ?Antenna @umper Cable

    R$S%

    moshell &'''' (log onto the noe

    lt all (loa all )anage *b+ectsalt (show current alarms an con1rm what sector is

    aecte

    lga , grep Antenna$ranch9eeerCurrentTooow!n$ranchA (shows history of alarm

    st plug (check the current status of the ASClst ret (check the current status of the

    ASC/RET

    lst asc (check the current status of the ASC/RET ? if isable RE will nee to atten

    acl ''' (check what action you can perform on the ASC using the pro'y number

    acc ''' restartAu'&nit (try restart the ASC

    !f no issues are seen with the ASC an the alarm still persists an RE will nee to go

    to site an in6estigate any loose feeer connections.

    3*TE%

    Some other parameters to check

    get antennabranch super6ision (alue of implies no Antenna Super6ision.

    mom . antennaSuper6isionThreshol (escription of parameter

      Antenna(anch_"ee!eCuentToo'ighIn(anch(

     This alarm is issue by the Antenna $ranch )anage *b+ect 7)*8 when one of the

    following units is faulty or a cable is faulty or isconnecte%

    ?ASC

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    ?RET

    ?Antenna @umper Cable

    R$S%

    moshell &'''' (log onto the noe

    lt all (loa all )anage *b+ects

    alt (show current alarms an con1rm what sector is aecte

    lga , grep Antenna$ranch9eeerCurrentTooow!n$ranchA (shows history of alarm

    st plug (check the current status of the ASC

    lst ret (check the current status of the ASC/RET

    lst asc (check the current status of the ASC/RET ? if isable RE will nee to atten

    acl ''' (check what action you can perform on the ASC using the pro'y number

    acc ''' restartAu'&nit (try restart the ASC

    !f no issues are seen with the ASC an the alarm still persists an RE will nee to go

    to site an in6estigate any loose feeer connections.

    3*TE%

    Some other parameters to check

    get antennabranch super6ision < alue of implies no Antenna Super6ision

    mom . antennaSuper6isionThreshol < escription of parameter

    PLU% IN UNIT

      "cuDevice%ou&_Num)e#$'*Entities,ismatch:

     This alarm is issue by the 9cu5ecice:roup )* when there are too few fans in

    operation. !t coul be the cause of a faulty or isconnecte fan unit cable or too fewfans installe on site.

    R$S%

    moshell &'''' (log onto the noe

    lt all (loa all )anage *b+ectsalt (show current alarms

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    lpr Au'-lug!n&nit

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    lt all (loa all )anage *b+ects

    alt (show current alarms

    lga , grep 9an5e6ice:roupeft9anSpeeTooow (show history of current alarm

    lpr Subrack

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      T&aDevice_Am&li-cationEo

     This alarm is issue by the Tpa5e6ice )anage *b+ect 7)*8 when there is a fault

    aecting the Transmit -ower Ampli1er 7T-A8 in a )ulticarrier -ower Ampli1er 7)C-A8

    or a Raio &nit 7R&8.

    R$S%

    moshell &'''' (log onto the noe

    lt all (loa all )anage *b+ects

    alt (show current alarms an con1rm what sector is aecte

    cab' (will show you what )C-A is faulty if you check the E5 status

    get cell ma'5l-owerCapability (the sector with the faulty )C-A will ha6e a lower

    6alue

    st plug (get the pro'y number of the )C-A to be restarte

    lpr )cpaSubrack

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      RuDevice%ou&_%ammaU&lin."ailue:

     This alarm is issue by the )anage *b+ect Ru5e6ice:roup. The alarm inicates a

    failure in one or more of the units in the gamma uplink path. Cables carry the

    gamma link between the following% the $aseban !nterface 7$$!98 an Raio

    9requency !nterface 7R9!98 boarsG the *ptical $aseban !nterface 7*$!98 boar anthe RR&G the Raio &nit !nterface 7R&!98 an the Raio &nit 7R&8. $etween all other

    boars# the physical connections are mae through the backplane of the boars.

    R$S%

    moshell &'''' (log onto the noe

    lt all (loa all )anage *b+ects

    alt (show current alarms

    lga , grep RbsSubrack#RbsSlot

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    leb cell (once the R& has been replace unlock the sector

      PlugIn Unit %eneal Po)lem

     The alarm is issue when all e1ne reco6ery attempts are performe for the -!& orcontact with the -!& is lost for at least 16e minutes.

    R$S%

    moshell &'''' (log onto the noe

    lt all (loa all )anage *b+ectsalt (show current alarms

    lga , grep Subrack#Slot

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    acl ''' (check what action you can perform on the boar using the pro'y number

    acc ''' manualRestart (try restart the boar

    Check that the alarm has cleare. !f the alarm is still present an RE will nee to go

    to site an o a har reset or change the RA4 boar. Con1rm the site is carrying

    tra2c.

      TxDevice%ou&_%enealS*Eo:

     This alarm can be sent from all 5e6ice :roups# all 5e6ice Sets# an all 5e6ices. The

    R$S E) ienti1es which )anage *b+ect 7)*8 is issuing the alarm. The likely causes

    of this alarm are the following%

    FA software fault

    FAn incorrect 6ersion of the software

    FA faulty con1guration# epening on a software error 7only when Rru5e6ice:roup

    issues the alarm8. !n this case it is the T4 boar that has the problem. As a

    consequence the capacity of the site is ecrease.

    R$S%

    moshell &'''' (log onto the noe

    lt all (loa all )anage *b+ects

    alt (show current alarms

    cab (con1rm the T4 boars on the site

    st plug (check the state of the T4 boars

    acl ''' (check what action you can perform on the boar using the pro'y number

    acc ''' manualRestart (try restart the boar

    Check that the alarm has cleare. !f the alarm is still present an RE will nee to go

    to site an o a har reset or change the T4 boar. Con1rm the site is carrying

    tra2c.

      RaxDevice%ou&_%eneal'*Eo:

     This alarm can be sent from all 5e6ice :roups# all 5e6ice Sets# an all 5e6ices. The

    R$S E) ienti1es which )anage *b+ect 7)*8 is issuing the alarm. This alarm

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    inicates that the component is faulty anmy nee to be replace. The following

    alarm I&plink$ase$an-ool&lJwessThan&lCapacityB will also be present on the

    R$S. This inicates that there is less harware on the site than is license for as a

    result of the faulty RA4 boar. !n this case it is the RA4 boar that has the problem.

    R$S%

    moshell &'''' (log onto the noe

    lt all (loa all )anage *b+ects

    alt (show current alarms

    cab (con1rm the RA4 boars on the site

    st plug (check the state of the RA4 boars

    acl ''' (check what action you can perform on the boar using the pro'y number

    acc ''' manualRestart (try restart the boar

    Check that the alarm has cleare. !f the alarm is still present an RE will nee to go

    to site an o a har reset or change the RA4 boar. Con1rm the site is carrying

    tra2c.

    LICENSE ISSUES  License 0e1 "ile "ault:

     This alarm is triggere when no 6ali icense Key 1le 7K98 is foun on the noe.

     The K9 may be corrupt or ha6e been elete. 0hen in6estigating this alarm please

    ensure that there are no open refs 7with $SS8 for the site. The site coul be in

    integration an the license may not be loae yet.

    CASE >% $SS are working on the site an license has not been loae yet.

    CASE =% 3o contact with the 3oe. Check for alarms on transmission. !f alarms are

    present escalate to either Transmission epartment or Telkom as necessary.

    CASE ;% Escalate to $SS to install icense Key 9ile.

    3*TE%

    9or e'tra notes on installing a K9 see ocument icense !ssues on 3oe $.

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      No!e("unction_234amLicenseNot5ali!:

     This alarm is triggere either when the >LMA) moulation license has e'pire or

    the >LMA) moulation license has been remo6e.

     

    R$S%

    moshell &'''' (log onto the noe

    lt all (loa all )anage *b+ectsalt (show current alarms

    get . license (con1rm the license installe on the noe

    get . >Lqam (shows the feature an license state on the noe

    mom . featureState>LMam (gi6es an e'planation of the feature

    st pp (checks the number of E>s on the site

    3*TE%

    Check the Con1guration ocument to con1rm what license shoul be installe on

    the site base on the number of E>s/Jarware. Also con1rm with *ptimisation what

    license shoul be installe on the 3oe. !f the featurestate>LMam is ACT!ATE5 an

    the license state is 5!SA$E5 it will result in the alarm.

     To clear the alarm

    !. set the featurestate>LMam to 5EACT!ATE5.!!. set 3oe$9unction featureState>LMam (Sets the feature to 5!SA$E5 since

    no license is installe on the site

      Pass*o! "ile "ault:

     The alarm inicates that the passwor require at Security e6el > an =# for user

    access 6ia Telnet# SSJ# 9T-# S9T- or a serial port was ne6er set or that the locally

    store passwor 1le has been foun to be corrupt.

    R$S%

    moshell &'''' (log onto the noe

    lt all (loa all )anage *b+ects

    alt (show current alarms

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    passwG rbs G rbs (resets the passwor on the 3oe $

    alt (con1rm the alarm has cleare

      U&Lin.(ase(an!Pool_UL'WLessThanULCa&acit1:

     This alarm is triggere when the installe license key 1le e1nes a capacity that is

    greater than the a6ailable capacity for 5CJ gi6en by the installe Ranom Access

    an Recei6er 7RA48 boars. !t can also be triggere ue to a J0 failure on one of 

    the RA4 boars which ecreases the a6ailable capacity below the capacity e1ne

    by the license key.

    A faulty RA4 boar 7see alarm% Ra'5e6ice:roup:eneralSwError/

    Ra'5e6ice:roup:eneralJwError8 is the general cause of this alarmG howe6er if all

    RA4 boars are operational an showing no errors this alarm will nee to be

    escalate to -lanning/*ptimisation to consier increasing the & capacity on thesite.

    R$S%

    moshell &'''' (log onto the noe

    lt all (loa all )anage *b+ects

    alt (show current alarms

    get . license (shows the license capacity for Channel Elements in the &plink

    get noebfunction a6a (shows the a6ailable Channel Elements in the &plink base

    on the a6ailable RA4 boars

    cab (con1rm the RA4 boars on the site

    st plug (check the state of the RA4 boars

    3*TE%

    &se the -rouct 3umber 7from the IcabB printout8 to search the AE4 ocument

    7-rouct *6er6iew "NCompatibilities for Jarware an Software8 to con1rm the

    number of Channel Elements supporte by the RA4 boar.

    acl ''' (check what action you can perform on the boar using the pro'y number

    acc ''' manualRestart (try restart the boar

    !f the RA4 boar restarts without any more alarms con1rm that the

    &J0essThan&Capacity alarm has also cleare.

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    alt (con1rm alarm has cleare

    get noebfunction a6a (the a6ailable Channel Elements shoul now match the

    license capacity

    !f the fault on the RA4 boar oes not clear after a restart an RE will nee to go to

    site an o a harreset or replace the RA4 boar.

      Do*nLin.(ase(an!Pool_DL'WLessThanDLCa&acit1:

     This alarm is triggere when the installe license key 1le e1nes a capacity that is

    greater than the a6ailable capacity for 5CJ gi6en by the installe Transmitter 7T48

    boars. !t can also be triggere ue to a J0 failure on one of the T4 boars which

    ecreases the a6ailable capacity below the capacity e1ne by the license key. !f all

     T4 boars are operational an showing no errors this will nee to be escalate to

    -lanning/*ptimisation to consier increasing the 5 capacity on the site.

    R$S%

    moshell &'''' (log onto the noe

    lt all (loa all )anage *b+ects

    alt (show current alarms

    get . license (shows the license capacity for Channel Elements in the 5ownlink

    get noebfunction a6a (shows the a6ailable Channel Elements in the ownlinkbase on the a6ailable T4 boars

    cab (con1rm the T4 boars on the site

    st plug (check the state of the T4 boars

    3*TE%

    &se the -rouct 3umber 7from the IcabB printout8 to search the AE4 ocument

    7-rouct *6er6iew "NCompatibilities for Jarware an Software8 to con1rm the

    number of Channel Elements supporte by the T4 boar.

      No!e("unction_Dl'*UsageExcee!sDlLicenseLevel:

     This alarm is issue by the 3oe$9unction )anage *b+ect 7)*8 when the license

    limit has been reache in the R$S. The cause of the alarm is that the license

    Channel Element 7CE8 le6el is reache in the R$S.

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    3*TE%

    0hen a site uses more Channel Element capacity than is license a grace perio

    will be triggere along with this alarm. *nce this grace perio e'pires the site will

    be limite to the license capacity an the alarm will be cleare

    R$S%

    moshell &'''' (log onto the noe

    lt all (loa all )anage *b+ects

    alt (show current alarms

    get . license (shows the license capacity for Channel Elements

    get noeb a6a (shows the a6ailable Channel Elements in the uplink/ownlink base

    on the installe J0get . grace (shows the grace perio left for & an 5

    get . limite (shows if the site is limite to the license capacity

    !. Exam&le 2% !n the e'ample below there are O ays grace perio left. *nce

    l:raceTimeeft reaches the parameter

    limite$yicensee6el will be set to True. A 6alue of "> for

    ul:raceTimeeft inicates that the grace perio has not yet been triggere for the

    &.

    &=P"*oseineCN get . grace

    !!. Exam&le 6% !n this e'ample the & an 5 grace time has e'pire 7showing a

    6alue of 8 an the parameter ulimite$yicensee6el an

    limite$yicensee6el are set to True.

    &Q"&mgeniJeightsN get . grace

    !n orer for this alarm to clear you must wait for the grace perio to e'pire. *ne

    other way of clearing the alarm is to upgrae the license 1le to match the a6ailable

    Channel Elements. Jowe6er this will be up to the planner/optimisation engineer to

    ecie. !n most cases this alarm can be as a result of a spike in CE usage after a siteis brought on air. All users will attempt to o a location upate an use up all

    resources causing this spike.

      No!e("unction_Ul'*UsageExcee!sUlLicenseLevel:

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     This alarm is issue by the 3oe$9unction )anage *b+ect 7)*8 when the license

    limit has been reache in the R$S. The cause of the alarm is that the license

    Channel Element 7CE8 le6el is reache in the R$S.

    3*TE%

    0hen a site uses more Channel Element capacity than is license a grace perio

    will be triggere along with this alarm. *nce this grace perio e'pires the site will

    be limite to the license capacity an the alarm will be cleare

    R#S:

    &oshell U'''' (log onto the node

    lt all (load all )anaged *b+ects

    alt (sho current alar&s

    get - license (shos the licensed ca.acity for %hannel le&ents

    get nodeb a0a (shos the a0ailable %hannel le&ents in the

    u.link/donlink based on the installed get - grace (shos the grace

     .eriod left for U3 and 43

    get - li&ited (shos if the site is li&ited to the licensed ca.acity 

    !. Exam&le 2% !n the e'ample below there are = ays grace perio left. *nce

    ul:raceTimeeft reaches the parameter

    ulimite$yicensee6el will be set to True. A 6alue of "> for

    l:raceTimeeft inicates that the grace perio has not yet been triggere for the

    5.

    &OPO"ElukhanyisweniJighSchoolN get . grace

    &OPO"ElukhanyisweniJighSchoolN get . limite

    !!. Exam&le 6% !n this e'ample the & an 5 grace time has e'pire 7showing a

    6alue of 8 an the parameter ulimite$yicensee6el an

    limite$yicensee6el are set to True.

    &Q"&mgeniJeightsN get . grace

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    !n orer for this alarm to clear you must wait for the grace perio to e'pire. *ne

    other way of clearing the alarm is to upgrae the license 1le to match the a6ailable

    Channel Elements. Jowe6er this will be up to the planner/optimisation engineer to

    ecie. !n most cases this alarm can be as a result of a spike in CE usage after a site

    is brought on air. All users will attempt to o a location upate an use up all

    resources causing this spike.

    TRANS,ISSI#N

      Loss o$ Tac.ing:

     The alarm is issue when the system clock enters loss of tracking moe. The

    6alue of the attribute# syncRefStatus is change to *SS*9TRACK!3:.

    R#S:

    &oshell U'''' (log onto the node

    lt all (load all )anaged *b+ects

    alt (sho current alar&s

    get 15 (.rints the synchroni6ation )anaged *b+ect 

    acl 15 (shos hat action you can .erfor& on the )*

    acc 15 reset3oss*f7racking (resets loss of tracking

    0hen prompte to Enter mo 53%

    Equipment#Subrack#Slot

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     This alarm can be triggere as a consequence of the primary alarm oss of Tracking.

    As a consequence of the fault# the number of a6ailable synchroniation references is

    reuce an there is only one left. Clearing the oss of Tracking alarm shoul clear

    this alarm.

    R$S%

    moshell &'''' (log onto the noe

    lt all (loa all )anage *b+ects

    alt (show current alarms

    get > (prints the synchroniation )anage *b+ect

    acl > (shows what action you can perform on the )*

    acc > resetoss*fTracking (resets loss of tracking

    0hen prompte to enter mo 53%

    Equipment#Subrack#Slot on the site when the E'change Terminal 7ET8 boar

    cannot etect any signal at the input port.

    R$S%

    moshell &'''' (log onto the noe

    lt all (loa all )anage *b+ects

    alt (show current alarms ? this will inicate what E>/!)A ink the alarm has been

    triggere for

    st pp (shows the status of the E>s on the site

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    st ima (shows the status of the !)A links

    get ima (shows what !)A ink is associate with a particular E>

    E>s that are *CKE5 an 5!SA$E5 will most likely not be e1ne in the !)A :roup

    an are waiting to be integrate. !f any E>/!)A inks are &3*CKE5 an 5!SA$E5

    use the 544 0eb Reporter to check for any acti6e alarms.

    3*TE% To check for any errors on the E> links use the following comman% pm' e>

    pm ?m >

    Consult with Transmission epartment as for the ne't steps to take.

      PD' Loss o$ "ame:

     This alarm is issue by an E> on the site when the E'change Terminal 7ET8 boar

    cannot etect anysignal at the input port.

    R$S%

    moshell &'''' (log onto the noe

    lt all (loa all )anage *b+ects

    alt (show current alarms ? this will inicate what E>/!)A ink the alarm has been

    triggere for

    st pp (shows the status of the E>s on the site

    st ima (shows the status of the !)A links

    get ima (shows what !)A ink is associate with a particular E>

    E>s that are *CKE5 an 5!SA$E5 will most likely not be e1ne in the !)A :roup

    an are waiting to be integrate. !f any E>/!)A inks are &3*CKE5 an 5!SA$E5

    use the 544 0eb Reporter to check for any acti6e alarms.

    3*TE% To check for any errors on the E> links use the following comman% pm' e>

    pm ?m >

    Consult with Transmission epartment as for the ne't steps to take.

      Loss o$ Cell Delineation on I,A Lin.:

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     This alarm is triggere when the noe cannot e'tract the AT) cells from the -5J

    frame. !f there are many similar alarms it is likely that common harware is at fault.

    Jowe6er if there is +ust one alarm# the fault is probably with one !)A link.

    R$S%

    moshell &'''' (log onto the noe

    lt all (loa all )anage *b+ects

    alt (show current alarms ? this will inicate what E>/!)A ink the alarm has been

    triggere for

    st pp (shows the status of the E>s on the site

    st ima (shows the status of the !)A links

    get ima (shows what !)A ink is associate with a particular E>

    E>s that are *CKE5 an 5!SA$E5 will most likely not be e1ne in the !)A :roup

    an are waiting to be integrate. !f any E>/!)A inks are &3*CKE5 an 5!SA$E5

    use the 544 0eb Reporter to check for any acti6e alarms.

    3*TE% To check for any errors on the E> links use the following comman% pm' e>

    pm ?m >

    Consult with Transmission epartment as for the ne't steps to take.

      Remote De$ect In!ication on I,A Lin.:

     This alarm is triggere when the remote 7far en8 noe has etecte a transmission

    fault on the !)A link. This will also trigger the alarm I!)A ink Reception &nusable at

    9ar EnB inicating that the link at the far en has become unusable.

    R$S%

    moshell &'''' (log onto the noe

    lt all (loa all )anage *b+ects

    alt (show current alarms ? this will inicate what E>/!)A ink the alarm has been

    triggere for

    st pp (shows the status of the E>s on the site

    st ima (shows the status of the !)A links

    get ima (shows what !)A ink is associate with a particular E>

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    E>s that are *CKE5 an 5!SA$E5 will most likely not be e1ne in the !)A :roup

    an are waiting to be integrate. !f any E>/!)A inks are &3*CKE5 an 5!SA$E5

    use the 544 0eb Reporter to check for any acti6e alarms.

    3*TE% To check for any errors on the E> links use the following comman% pm' e>

    pm ?m >

    Consult with Transmission epartment as for the ne't steps to take. Jowe6er in

    most cases this will nee to be escalate to Telkom.

      I,A Lin. Rece&tion Unusa)le at "a En!:

     This alarm is triggere when the !)A link at the far en becomes unusable. !t is

    likely that you will also see the alarm IRemote 5efect !nication on !)A inkB for the

    same link ? inicating that the !)A link is faulty.

    R$S%

    moshell &'''' (log onto the noe

    lt all (loa all )anage *b+ects

    alt (show current alarms ? this will inicate what E>/!)A ink the alarm has been

    triggere for

    st pp (shows the status of the E>s on the site

    st ima (shows the status of the !)A links

    get ima (shows what !)A ink is associate with a particular E>

    E>s that are *CKE5 an 5!SA$E5 will most likely not be e1ne in the !)A :roup

    an are waiting to be integrate. !f any E>/!)A inks are &3*CKE5 an 5!SA$E5

    use the 544 0eb Reporter to check for any acti6e alarms.

    3*TE% To check for any errors on the E> links use the following comman% pm' e>

    pm ?m >

    Consult with Transmission epartment as for the ne't steps to take. Jowe6er in

    most cases this will nee to be escalate to Telkom.

      I,A Lin. Rece&tion ,isconnecte!:

     This alarm is triggere when there is a con1guration mismatch between two noes.

     The !)A link in the recei6e irection is not connecte to the same remote 7far en8

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    !)A unit as the other reception links in the !)A group. !t is likely that you will see

    one or both of the following alarms% IRemote 5efect!nication on !)A inkB# I!)A ink

    Reception &nusable at 9ar EnB.

    R$S%

    moshell &'''' (log onto the noe

    lt all (loa all )anage *b+ects

    alt (show current alarms ? this will inicate what E>/!)A ink the alarm has been

    triggere forst pp (shows the status of the E>s on the site

    st ima (shows the status of the !)A links

    get ima (shows what !)A ink is associate with a particular E>

    E>s that are *CKE5 an 5!SA$E5 will most likely not be e1ne in the !)A :roup

    an are waiting to be integrate. !f any E>/!)A inks are &3*CKE5 an 5!SA$E5

    use the 544 0eb Reporter to check for any acti6e alarms.

    3*TE% To check for any errors on the E> links use the following comman% pm' e>

    pm ?m >

    Consult with Transmission epartment as for the ne't steps to take. Jowe6er in

    most cases this will nee to be escalate to Telkom.

     

    I,A %ou& Insu7cient Lin.s:

     This alarm is triggere when one or more of the !)A links ha6e faile. This reuces

    the number of !)A inks in the !)A group an the require number of linksU is less

    than e1ne.

    R$S%

    moshell &'''' (log onto the noe

    lt all (loa all )anage *b+ects

    alt (show current alarms ? this will inicate what E>/!)A ink the alarm has beentriggere for

    st pp (shows the status of the E>s on the site

    st ima (shows the status of the !)A links

    get ima (shows what !)A ink is associate with a particular E>

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    get ima require (shows the require number of links neee in the !)A group

    CASE 2: !n the below e'ample there are two &3*CKE5 an E3A$E5 E> links.

    Jowe6er there is only > E> link e1ne in the !)A group.

    &OPHO"reenburg0-KSiloN st pp

    &OPHO"reenburg0-KSiloN st ima

    !n the abo6e e'ample $SS will be require to o an !)A upgrae an a the = n

    working link to the !)A group. Vou might also nee to contact Transmission an

    con1rm what the correct con1guration is on the 544.

      I,A %ou& Insu7cient Lin.s at "a En!:

     This alarm is triggere when one or more of the !)A links ha6e faile. This reuces

    the number of !)A inks in the !)A group an the require number of linksU is less

    than e1ne.

    R$S%

    moshell &'''' (log onto the noe

    lt all (loa all )anage *b+ects

    alt (show current alarms ? this will inicate what E>/!)A ink the alarm has been

    triggere for

    st pp (shows the status of the E>s on the site

    st ima (shows the status of the !)A links

    get ima (shows what !)A ink is associate with a particular E>get ima require

    (shows the require number of links neee in the !)A group

    CASE >%!n the below e'ample there are two &3*CKE5 an E3A$E5 E> links.

    Jowe6er there is only > E> link e1ne in the !)A group.

    &OPHO"reenburg0-KSiloN st pp

    &OPHO"reenburg0-KSiloN st ima

    !n the abo6e e'ample $SS will be require to o an !)A upgrae an a the = n

    working link to the !)A group. Vou might also nee to contact Transmission an

    con1rm what the correct con1guration is on the 544.

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      'eat)eat "ailue:

     This alarm can be triggere when connecti6ity to the *SS is lost or the site has gone

    own ue to transmission.

    R$S%

    moshell &'''' (log onto the noe

    !f you cannot )*SJE to the noe check for alarms on the R3CrioramWuas;g;N

    moshell u=L=

    R3C%moshell 44R3C4 (log onto the R3C

    lt all (loa all )anage *b+ects

    alt (show current alarms

    lst .'''' (show status of channels

    pm' cell

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    UtranCell_ServiceUnavailable unavailable UtranCell=2652C1

    !!!. CASE 8 ? 3ew Site% Check if this is a new site. :enerally a new site that is not

    yet fully integrate will isplay the Jeartbeat 9ailure alarm as it is not yet

    connecte on the *SS.

    ,ISCELLANE#US

      Caie_Re9ectSignal"om'a!*ae

     This alarm is triggere by the Carrier )anage *b+ect. This alarm can be issue for

    the A!&/sA! 9 )C-A# R9!9 boar# RR R TR4 boar or the T4 boar. !f none of the boars are faulty it coul be relate to a frequency con1guration issue.

    R$S%

    moshell &'''' (log onto the noe

    lt all (loa all )anage *b+ects

    alt (show current alarms

    cab' (check the equipment on the site 7particularly the R& an 9&8

    get . fqban (check the highege an lowege of the Antenna $ranch

    Contact optimisation/planning to con1rm that the &AR9C3s an high an low eges

    are set correctly. !f they are set correctly restart the R& rele6ant to the aecte

    sector.

    st plug (shows the plug in units

    acl ''' (check what action you can perform on the -!& using the pro'y number

    acc ''' manualRestart (try restart the -!&

    3*TE% !entifying the aecte sector%RbsSubrack

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    lt all (loa all )anage *b+ects

    alt (show current alarms

    lst .'''' (show status of channels ? some carriers may be isable

    get cellOL=O

    75!SA$E58 Rnc9unction#!ubinkO>"Agam-lace#3oeSynch>OL= >

    7&3*CKE58 75!SA$E58 Rnc9unction#!ubinkO>"Agam-lace#

     3bapCommon

    leb !ublink!ub&'''' (eblock the !ubinklst .'''' con1rm the channels are

    &3*CKE5 an E3A$E5

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    Con1rm the alarm has cleare on the R$S. !f the alarm is still present escalate to

     Transmission.

    RNC  UtanCell_N)a&Recon-guation"ailue:

    R$S oes not pro6ie the con1gure output power ue to some internal harware

    problems. Check the R$S for any J0 faults# generally with the )C-A units.

    R3C%

    moshell 44R3C4 (log onto the R3C

    lt all (loa all )anage *b+ects

    alt (show current alarms

    lst .'''' (show status of channels

    get cell

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    get cell ma'5l-owerCapability (con1rm the 6alue has change ? this 6alue is

    calculate by the R$S

    !f the alarm oes not clear the RE will nee to go to site an change the faulty

    )C-A.

     N)a&De!icate!_RncR)sContolLin.Do*n:

     This alarm is triggere when there is a temporary isturbance or interruption in the

    !ub link. !t is also generally associate with the alarm &tranCellSer6ice&na6ailable

    as all &trancells will be 5!SA$E5.

    R3C%

    moshell 44R3C4 (log onto the R3C

    lt all (loa all )anage *b+ects

    alt (show current alarms

    lst .'''' (show status of channels ? cells will be &3*CKE5 an 5!SA$E5

     This alarm inicates a problem with Transmission. !t will nee to be either escalate

    to the Transmission epartment or Telkom. 0hen this alarm is present you will be

    unable to )oshell onto the R$S. Check the 544 web reporter for any current alarms.

    *nce the Transmission issue has been cleare# con1rm that all cells an channels

    are &3*CKE5 an E3A$E5 an the site is carrying tra2c.

      UtanCell_SeviceUnavaila)le:

     This is a seconary alarm an is triggere when there is a problem with the 3$A-

    signalling on the Transmission link. !t is associate with the alarm

    3bap5eicateRncRbsControlink5own

    R3C%

    moshell 44R3C4 (log onto the R3C

    lt all (loa all )anage *b+ects

    alt (show current alarms

    lst .'''' (show status of channels ? cells will be &3*CKE5 an 5!SA$E5

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     This alarm coul inicate a problem with Transmission. !t will nee to be either

    escalate to the Transmission epartment or Telkom. Check the 544 web reporter

    for any current alarms.

      UtanCell_ExtenalResouceUnavaila)le:

     This alarm is triggere by the &trancell )anage *b+ect. !t is issue for the 3oe$

    Application -rotocol 73$A-8 Common. The likely cause is a communication failure

    between the R$S an R3C. The following alarm# I3bapCommon 

    ayer;Setup9ailureB coul also be present on the R$S.

    R3C%

    moshell 44R3C4 (log onto the R3C

    lt all (loa all )anage *b+ects

    alt (show current alarms

    lst .'''' (show status of channels ? all cells will be 5!SA$E5

    Check the R$S for any alarms.

    R$S%

    moshell &'''' (log onto the noe

    lt all (loa all )anage *b+ects

    alt (show current alarms

     This alarm coul point to a problem with Transmission. !t will nee to be either

    escalate to the Transmission epartment or Telkom. Check the 544 web reporter

    for any current alarms.

     

    UtanCell_R(SLocalCellNotA!!e!: This alarm is triggere when the R3C is trying to acti6ate the &TRA3CE but is

    unable to as there is a miscon1guration with the R$S ocal Cell on the R$S. The

    alarm &tranCell3bap)essage9ailure coul also be present for the aecte sectors.

    R3C%

    moshell 44R3C4 (log onto the R3C

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    lt all (loa all )anage *b+ects

    alt (show current alarms

    lst .'''' (show status of channels ? cells will be &3*CKE5 an 5!SA$E5

    get cell

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    R$S%

    moshell &'''' (log onto the noe

    lt all (loa all )anage *b+ects

    alt (show current alarms

    CASE 2  ? Jarware 9ailure on R$S% A faulty T4 boar on the R$S can cause the

    utrancells on the R3C to be 5!SA$E5. See alarm I-lug"!n &nit :eneral -roblemB.

    USE"UL C#,,ANDS

    I Chec.ing Pe$omance:

    RNC:

    pm' cellpm'

    utrancell (shows processor loa on ini6iual boars

    R(S:

    pm' e> pm ?m > (shows the errore secons an se6erely errore secons

    for the E> links o6er the last hour pgets e> (shows the current errors on the E> linkspm' aal=ap pmunsuc "m =

    (show all unsuccessful attempts across the aal= paths for all classes pm' ech pmnoalloweeulpgets (shows all acti6e counters on the R$S pmr (isplays all the pree1ne performance reports on the R$S get raio no (shows the current number of acti6e raio links

    II Loc.ing an! Unloc.ing site on RNC:

    R3C%

    moshell 44R3C4 (log onto the R3C lt all (loa all )anage *b+ects

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    alt (show current alarms lst .'''' (show status of channels ? con1rm if site has one or two carriers bls cell