32ndAnnualFTATechnologyConference

andExhibition

FederationofTaxAdministratorsAugust7-10,2016PittsburghWestin

WELCOME

Welcome to the 32nd Annual FTA Technology ConferenceandExhibitioninPittsburgh.Weagaingatherto learnaboutnewinitiatives,discussissuesofinterestandgetinformationon new products and services in the tax and revenuemarketplace.This year’s conference features a full agendaof sessionsonnewinitiativesbygovernmenttaxauthorities,descriptionsoftechnology applications and standards, and remarks byindustryprovidersonavarietyoftopicsimportanttothetaxadministrationcommunity.Thanks toyourwillingness toshareyourknowledge,weareoffering significant sessions on useful developments on theuse of technology in taxation, as well as a special vendorSolutionsSeries.Some of you will be attending our ASC X12/E-STANDARDSworking group meeting after the close of the Conference,whichwill focusondevelopingXML-basedstateand federalelectroniccommercestandards.As always, we hope this year’s FTA Annual TechnologyConferenceandExhibitionassistsyouinyournewtechnologyefforts and that you find the time to enjoy the uniqueattractionsofPittsburgh.GaleGarriottFTAExecutiveDirector

PITTSBURGHWESTIN

SecondFloor

ThirdFloor

2016FTATechnologyConferenceandExposition

MarketingPartnersandExhibitors

CompanyName

Booth

AccutracLLC 120AgissarCorporation

109

ASRAnalytics GoldPartner 100CGITechnologies&Solutions,Inc. SilverPartner 210CSGGovernmentSolutions SilverPartner 208FairfaxImaging

102

FastEnterprises GoldPartner 104,105FedCentricTechnologies GoldPartner 212GamEffective 121ibml

204

INTRASOFTInternationalUSA

118LEONHARDKURZStiftung&Co.KG

115

LexisNexis GoldPartner 108LTASTechnologiesInc.

114

Mathtech,Inc.

112MorphoTrustUSA

122

PonderaSolutions

218Qentinel

113

RevenueSolutions,Inc. GoldPartner 207SICPA/MeyercordRevenue Goldpartner 111SourceHOV

216

Teradata BronzePartner 116TheDataEntryCompany 119

DAYSATAGLANCE

SUNDAY,AUGUST7

3:30–6:30p.m. ConferenceandExhibitorRegistration Tangent(nearescalator)6:30–8p.m. OpeningReception AlleghenyFoyer(thirdfloor)

MONDAY,AUGUST8

7:30–5p.m. ConferenceandExhibitorRegistration Tangent(nearescalator)7:30–8:30a.m. ContinentalBreakfast Rotunda(secondfloor)8:30–10:15a.m. GENERALSESSION Westmoreland(secondfloor)10:30-11:30a.m. ConcurrentSessions(secondfloor)

Session1 -WestmorelandEastSession2 -SomersetSession3 -CambriaSession4 -Pennsylvania

11:30–1:30p.m. Lunch–onyourown Noon–5p.m. ExhibitHall(Allegheny)VendorSetup

1:30–5p.m. ConcurrentSessions(secondfloor)Session1 -WestmorelandEastSession2 -SomersetSession3 -CambriaSession4 -Pennsylvania

5–8p.m. RECEPTION–ExhibitHall(Allegheny)

TUESDAY,AUGUST9

7:30–8:30a.m. ContinentalBreakfast–ExhibitHall(Allegheny)

8:30–10:45a.m. ConcurrentSessions

Session1 -Butler Session2 -Somerset Session3 -Cambria Session4 -PennsylvaniaPleasenote:therewillnotbeaformalbreakonTuesdaymorningbecausetheExhibitHallopensimmediatelyaftertheopeningconcurrentsessions.10:45–1p.m. ExhibitHall(Allegheny)andLunch (lunchservicebeginsaround11:30)

1:30–5p.m. ExhibitHall(Allegheny)–VendorBreakdown

1:30–5p.m. ConcurrentSessions(secondfloor)

Session1 -Butler Session2 -Somerset Session3 -Cambria Session4 -Pennsylvania

WEDNESDAY,AUGUST10

7:30–8:30a.m. ContinentalBreakfast Rotunda(secondfloor)8:30–10:45a.m. CONCURRENTSESSIONS(SECONDFLOOR) Session1 -Butler Session2 -Somerset Session3 -CambriaNoon ConferenceClose

E-STANDARDSMeetingWEDNESDAY,AUGUST10

CAMBRIA1:30–5p.m. Meeting

THURSDAY,AUGUST11Butler

7:30-8:30a.m. ContinentalBreakfast(inroom) 8:30-5p.m. Meeting

DETAILEDAGENDAFORMONDAY,AUGUST87:30–5p.m. Registration Tangent(nearescalator)7:30–8:30a.m. Continentalbreakfast Rotunda(secondfloor) 8:30–10a.m. GENERALSESSION Westmoreland(secondfloor)IntroductionGaleGarriott,FederationofTaxAdministratorsWelcometoPittsburghJohnKaschak,DeputySecretaryforTaxation,PennsylvaniaDepartmentofRevenueKeynoteAddressBrigadierGeneral(ret.)GregoryJ.TouhillDeputyAssistantSecretaryforCybersecurityandCommunications,NationalProtectionsandProgramsDirectorateDepartmentofHomelandSecurity

10:30a.m.-11:30a.m. ConcurrentSessions(secondfloor)SESSION1-WESTMORELANDEASTAdvancesinDataScience:TaxComplianceandFraudDetectionwithMulti-GenreAnalyticsandAdvancedPatternDetectionRogerFried,TeradataSESSION2-SOMERSETPortfolioManagementFrankNestore,MathTechSESSION3-CAMBRIAAMunicipality'sPerspectiveonImplementingCOTSTaxSoftwareMariRuck,KansasCitySESSION4-PENNSYLVANIASolutionSeriesOne-eServices–WhereWeAreandWhat’sNext?JoeMilackandJoshDecker,FastEnterprises11:30–1:30p.m. Lunch(onyourown)1:30p.m.–2:30p.m.CONCURRENTSESSIONS(SECONDFLOOR)SESSION1-WESTMORELANDEASTTheEvolvingCyberSecurityThreat JohnMoynihan,MinutemanGovernanceSESSION2-SOMERSETMinnesota'sVirtualAuditRoomGregTschida,MinnesotaSESSION3-CAMBRIABetterAssuringTaxpayerIdentities:2017AlabamaPilotJulieMagee,AlabamaSESSION4-PENNSYLVANIASolutionSeriesTwo-AnInsideLookatSICPA’sMedicalMarijuanaPilotProgramJulienZanchi,SICPA/Meyercord

2:45p.m.–3:45p.m. CONCURRENTSESSIONS(SECONDFLOOR)SESSION1-WESTMORELANDEASTComprehensiveModelforSecurityinToday'sWorldKathrynSalazar,RevenueSolutionsInc.SESSION2–SOMERSETChangingtheRefundTaxFraudLandscape:HowtheISACanditsAnalystCommunityofPracticeMovestheNeedleontheIdentityTheftThreatKevinCecco,IRSSESSION3-CAMBRIAMobileIdentityandDriver’sLicenseScanningTechnologiesJohnDancu,IDologySESSION4-PENNSYLVANIASolutionSeriesThree–LeveragingTechnologiestoCreate/EnableMoreEffectiveBusinessProcessesJohnBaceandTiffanyDennen,RevenueSolutions,Inc.4p.m.–5p.m. CONCURRENTSESSIONS(SECONDFLOOR)SESSION1-WESTMORELANDEASTIRSSafeguardsandCloudSolutionsSteveMatteson,IRSSESSION2–SOMERSETAutomatingandEnhancingNewJersey'sStatisticsofIncomeReportandDashboardRogerCohen,NewJerseySESSION3-CAMBRIANewMeasurestoCounterTaxRefundFraud PeterIsberg,NationalPayrollReportingConsortiumSESSION4-PENNSYLVANIAHowIdentityCanBeUsedasaWeapontoFightRefundFraudMarkDiFraia,MorphoTrustUSA5p.m.–8p.m. RECEPTION–EXHIBITHALL(ALLEGHENY)

DETAILEDAGENDAFORTUESDAY,AUGUST9

7:30–5p.m. Registration Tangent(nearescalator)7:30a.m.-8:30ContinentalBreakfast EXHIBITHALL(ALLEGHENY)8:30a.m.–9:30 CONCURRENTSESSIONS(SECONDFLOOR)SESSION1-BUTLERSecuritySummit:WhattheFutureHolds DoreenWarren,IdahoSESSION2-SOMERSETData-DrivenComplianceDecisionsMatthewDonahue,OliverWymanSESSION3-CAMBRIATheFutureofTaxpayerSelf-ServiceJasonWoodcock,RevenueSolutionsInc.SESSION4-PENNSYLVANIALodgingTaxationandBeyond–StateTaxationintheSharingEconomyKevinMilligan,Pennsylvania 9:45a.m.–10:45 CONCURRENTSESSIONS(SECONDFLOOR)SESSION1-BUTLERProactivePlanningandImplementationofaPersonalIncomeTaxFraudInvestigationUnitMegganSwisher,PennsylvaniaSESSION2-SOMERSETNewFTASystemtoFacilitateStateandIndustryExchangesTerryGarber,FTA

SESSION3-CAMBRIANewYork’sApproachtoElectronicTaxCollectionsandtheMillennialsAndrewMorris,NewYork,HolgerEbert,WellsFargo,andDavidNatelson,FirstDataSESSION4-PENNSYLVANIASolutionSeriesFour-Pre-AcceptanceInformationReturnMatchingandBiometricIdentityAuthenticationThomasVandeMerlen,FedCentricTechnologies10:45a.m.-1p.m. LUNCHINEXHIBITHALL(ALLEGHENY)1:30p.m.–5p.m. EXHIBITHALL(ALLEGHENY)BREAKDOWN1:30p.m.–2:30 CONCURRENTSESSIONS(SECONDFLOOR)SESSION1-BUTLERRecoveringRefundFraudMonies:APlanforActionTimLessard,Minnesota,andEricInkrott,GreenDotSESSION2-SOMERSETDevelopmentofaComplianceInitiativetoAddressElectronicSalesSuppressionWillHartman,AdamHovne&Panel,Pennsylvania

SESSION3-CAMBRIAChangingtheRefundTaxFraudLandscape:HowtheISACanditsAnalystCommunityofPracticeMovestheNeedleontheIdentityTheftThreatKevinCecco,IRS

SESSION4-PENNSYLVANIASolutionSeriesFive–Fraud:WhatWeDon’tKnowCanHurtUsPeterArena,ASRAnalytics

2:45p.m.–3:45 CONCURRENTSESSIONS(SECONDFLOOR)SESSION1-BUTLERGovernmentUseofBlockchaintoCollectTaxesRichardAinsworth,BostonUniversitySESSION2-SOMERSETHowServiceDesignCanTransformtheTaxpayerExperienceMichaelKellyandLindaPulik,AccentureFederalSESSION3-CAMBRIATechnologicalimpactofanIntegratedTaxProcessingSystemZaharadeenGaruba,CookCounty(Illinois)DepartmentofRevenueSESSION4-PENNSYLVANIASolutionSeriesSix–UnderstandingBigDataandBusinessTaxComplianceIssues:MoreisNotBetter,ButDifferentIs…CynthiaCaskeyandSteveLappenbusch,LexisNexisRiskSolutions4p.m.–5p.m.CONCURRENTSESSIONS(SECONDFLOOR)SESSION1-BUTLERIndiana'sFraudProgram:GettingtheGoodOnesOutandStoppingtheBadOnesMattOgdenandTomLorek,IndianaSESSION2-SOMERSETSalesTaxDeskReview-ExpandingComplianceToolstoAddressSalesandUseTaxNon-ComplianceSteveKinsinger,PennsylvaniaSESSION3-CAMBRIABasicsofXMLandItsUseinModernizede-FileTerryGarber,FTASESSION4-PENNSYLVANIATransitioningFromEncodedDatatoOCRJeffHancockandRogerSharritt,Indiana

DETAILEDAGENDAFORWEDNESDAY,AUGUST10

7:30-8:30a.m. ContinentalBreakfast Rotunda(secondfloor)

8:30a.m.–9:30a.m. CONCURRENTSESSIONS(SECONDFLOOR)SESSION1-BUTLERCollaborationinCreatingaState-of-the-ArtCallCenterJulieMagee,Alabama,andTimShields,SourceHOVSESSION2-SOMERSETNewE-StandardsDevelopmentUpdateTerryGarber,FTAandRobertAnuszewski,IRSSESSION3-CAMBRIASecureDataTransfers:UpdatestoOperations&RequirementsandImpactontheSecuritySummitRodSterling,IRS9:45a.m.–10:45a.m.CONCURRENTSESSIONS(SECONDFLOOR)SESSION1-BUTLERWhyThereAreNoIdentityFraudsinFinlandTimoLaukkenan,FinlandSESSION2-SOMERSETDigitalAgeStrategiesMatthewDonahue,OliverWymanSESSION3-CAMBRIAEnhancingtheCustomerExperienceUsingTechnology,AgenciesandPayrollProvidersWorkingTogetherCharlesCollinsandDonnaMuccilli,ADP11a.m.–SpecialFeedbackSession-CrawfordSolicitingyourCommentsonHowtoImprovetheConferenceNoon CONFERENCEADJOURNS

E-STANDARDSMeeting

WEDNESDAY,AUGUST10Cambria

1:30–5p.m. ModernizedE-FileStandardsChanges(all)

THURSDAY,AUGUST11Butler

7:30-8:30a.m. ContinentalBreakfast(inroom) 8:30-5p.m. E-STANDARDSMeeting (boxlunchprovided) PayrollStandards

E-LevyStandardsE-PowerofAttorneyStandardsOtherchangesforFedStateEmploymentTaxes,MotorFuelandCigaretteTaxes

2016SolutionSeriesDetail

Monday,August810:30a.m.to11:30a.m.Presentedby:FastEnterprises

Title:eServices–WhereWeAreandWhat’sNext?Description: This presentation will provide an overview of howeServices have evolved and how GenTax states are leveragingeServices to enable greater self-service to taxpayers as well asother agency stakeholders. Thiswill include a brief discussion oflicense and registration, electronic filing, collection of debt,support for appeals and services that benefit other governmentagencies and stakeholders such as banks and employers. Inaddition, it will present suggestions on how to begin to leverageeServicestosupportandenhanceauditoutcomesatatimewhenresourcesarestretchedandtheTaxGapcontinuestogrowdespitethesignificantimprovementsinthetechnologiesusedforselectingandconductingaudits.

SessionPresenters:

JoeMilackandJoshDeckerFastEnterprises,LLC

Monday,August8

1:30p.m.to2:30p.m.Presentedby:SICPA

Title:AnInsideLookatSICPA’sMedicalMarijuanaPilotProgram

Description: In this session,SICPAwillprovideanoverviewof thecurrent state of the cannabis industry as well as discuss themedical marijuana pilot program currently underway inpartnershipwithcountyofficials inHumboldt,California.Thepilotprogram addresses key issues concerning substandard products,tracking of diversion, and appellation protection while alsoenablingreconciliationofvolumesmovinginthemarkettosupportenforcementandtaxcollection.ComelearnabouttheburgeoningcannabismarketandhowSICPA’s security solutionsprovide stateand local regulators with a system that protects against productdiversionandtamperingwhilemonitoringproductsthroughoutthesupplychain,allowingforappellationprotectionandverificationoftaxpayments.

SessionPresenter:

JulienZanchi,ProductManagementDirector,SICPA/Meyercord

Monday,August82:45p.m.to3:45p.m.Presentedby:RevenueSolutionsInc.

Title: LeveragingTechnologiestoCreate/EnableMoreEffective

BusinessProcesses

Description: Do you want to take advantage of new flexible ITStechnology,providetherobuste-Servicesyourcustomersdemand,increase compliance revenues, and support inter-agencycollaborationforbettergovernment?Ofcourseyoudo!Thetrickisintegrating the new technology that you want, when you want,withsolutionsyoualreadyemploy–inamannerthatdeliversrealresults. Revenue Premier allows efficient integration of variousmodulesandservices,allowingagenciestochoosewhichsolutionswillwork forthemandwhen.Comehearaboutthefreedomthatyour agencywill enjoywith an open and flexible system such asRSI’sRevenuePremier!

SessionPresenters:JohnBace,Director–RevenueSolutions,Inc.

TiffanyDennen,SolutionSalesExpert–RevenueSolutions,Inc.

Tuesday,August9

9:45to10:45Presentedby:FedCentricTechnologiesLLCTitle:Pre-AcceptanceInformationReturnMatchingandBiometricIdentityAuthentication

Description: FedCentric will demonstrate pre-acceptanceinformationreturnmatchingusinghighperformancecomputingtoidentifyfraudanderrorbeforereturnsareaccepted.Thisapproachwill maximize audit, analyst and investigator efficiency, reduceamendedreturnsandincreasecustomerservice.Alsofeaturedwillbeastateoftheartbiometricidentityauthenticationproductthatensures taxpayer identities forpriorvictimsof tax refund identityfraud while offering a transition to secure online accounts fortaxpayers.

SessionPresenters:

ThomasVandeMerlenDirectorofFraudDetectionandPrevention

FedCentricTechnologies

Tuesday,August91:30–2:30 Presentedby:ASRAnalyticsTitle:Fraud,WhatWeDon’tKnowCanHurtUs

Description: Tax fraud has evolved into complex, well organizedteams of data scientists that are hard atwork each daywith theobjectiveofgoingunnoticed.Theyare intelligentandwell fundedteamsthatareleveragingtaxprocessinginsights,identitytheftandanalytics,inordertofraudtaxauthoritiesineachStateandattheIRS.ThisSolutionSeriespresentedbyPeterArena,PhDwillprovideaninsightfullookatthenewandcomplexfraudwearefacing.

SessionPresenters:PeterArena,PhD

PrincipalatASRAnalytics

Tuesday,August9

2:45–3:45p.m. Presentedby:LexisNexisTitle:UnderstandingBigDataandBusinessTaxComplianceIssues:MoreisNotBetter,ButDifferentIs…

Description: Big Data and Tax Compliance, especially aroundbusinesses, are problems facing this nation today. This fact willcome as no surprise to anyone in the state-level administrationcommunity.ThissessionwillhighlighttheresearchfindingsfromaBusinessTaxComplianceResearchStudyproducedbyGOVERNINGInstitute, showcasing the underlying problems, best practices,viewpoints on data sharing and any unmet needs surroundingbusiness non-compliance. This presentationwill also discuss howbig data is different than traditional tax analysis or statisticalmodeling, examine the single biggest mistake agencies make inwanting “more data” or analyzing the data they have, offerexamplesof thepowerof different kindsof data and giveexpertrecommendationsregardinghowtotranslatethesestrategiesintoyourowntaxagency.

SessionPresenters:CynthiaCaskey,TaxFraudAnalystManager,LexisNexisRisk

SolutionsandFormerAssistantChiefofTaxation,NewJerseyDivisionofTaxation

SteveLappenbusch,Ph.D.,TaxandRevenueMarkets,LexisNexisRiskSolutions

FTAwishestothankthefollowingcompaniesfortheirgeneroussupportofthe

2016TechnologyConferenceandExhibition

SilverMarketingPartners

CGITechnologyandSolutionsInc.

CSGGovernmentSolutions

Intuit

BronzeMarketingPartners

ADPTeradata

WellsFargo

FTAWishestoThankOurGoldMarketingPartnersfortheirgeneroussupportofthe

2016TechnologyConferenceandExhibition