31511230/0304 © 2004 business & legal reports, inc. blrs human resources training presentations...

31511230/0304 © 2004 Business & Legal Reports, Inc.

BLR’s Human Resources Training Presentations

Training Strategies II: State-of-the-Art Classroom Training


Goals

Understand the goals and criteria for successful classroom training

Know how to design effective training sessions and motivate active participation

Realize that you have a variety of classroom training methods to choose from

Recognize the importance of evaluating employee learning and training effectiveness


Classroom Training Basics

Definition Options Subject matterUse with other learning strategies


Goals of Classroom Training

Participation Understanding Retention Application


Criteria for Successful Classroom Training

Meets needs Timely Applicable Clear and concise


Criteria for Successful Classroom Training (cont.)

Right level Interactive Useful and

challenging activities Strong links to job


Advantages and Disadvantages Of Classroom Training

Advantages Disadvantages


Keys to Adult Learning

Adults are self-directed learners Adults bring a broad base of experience

to training Adults respond best to problem- or task-

oriented approaches Adults need to know why they are learning

something


Designing Effective Training Sessions

Training objective Training method Skill and knowledge

of trainees Content Sequence Visual aids


Designing Effective Training Sessions (cont.)

Activities Feedback and clarification Time limits Group size Evaluation Additional concerns


Motivating Active Participation

Explain how trainees will benefit Get the session off to a good start Use examples and analogies Give and encourage feedback Ask questions to stimulate discussion Include engaging activities


Training Methods: Lecture

Communicate expectations

Provide handouts Make it visually

stimulating


Training Methods: Lecture (cont.)

Ask questions and summarize

Include stimulating activities

Combine with other training methods


Training Methods: Q & A

Determine training points Develop a series of questions Present training points Alternative:

Let employees ask questions


Training Methods: Demonstration

Introduce Demonstrate Highlight Practice Review and evaluate


Training Methods: Problem Solving

Select a problem Present the problem Discuss possible solutions Guide trainees to

the best solution


Training Methods: Case Study

Write up the case Present the case Highlight the key question(s) Discuss possible solutions Review issues


Training Methods: Role-Playing

Introduce Select players Perform Process Reflect


Training Methods: Additional Options

Video Games and simulationsTeam competitions Study groups


Training Methods: Additional Options (cont.)

Learning projects Observation Reading and writing

assignmentsInformation searches


To Get the Best Results

Employ a mix of training methods

Make training interactive Use a lot of visuals Change activities frequently Match methods to

subject matter


Evaluating Employee Learning

In-training monitoring Written tests Performance tests On-the-job observation Self-assessments


Evaluating Training Methods And Presentation

Employee feedback Learning indicators Behavior changePerformance improvement


Making the Link between Training and Job Performance

Plan for integration of training

Link training to the job throughout the session

Use job aids Develop an action plan Follow up


Goals

Understand the goals and criteria for successful classroom training

Know how to design effective training sessions and motivate active participation

Realize that you have a variety of classroom training methods to choose from

Recognize the importance of both employee evaluation and trainer evaluation


Summary

Classroom training can be used successfully to teach skills, transfer information and knowledge, shape attitudes and behavior, and build competencies

The goals of classroom training are to encourage participation, promote under-standing, make sure employees retain what they’ve learned, and ensure that they are able to apply it to their jobs


Summary (cont.)

There are numerous effective training methods available for you to use in the classroom—you don’t have to rely solely on lectures

The key to a successful classroom training session is to employ a variety of methods, make training interactive, use a lot of visuals, change activities frequently, and match methods to subject matter


Quiz

1. Define classroom training.

2. When you’re talking about classroom training, you are really talking about giving a lecture.

True or False

3. What are the four goals of classroom training?

4. Identify four criteria for successful classroom training.

5. Adults are usually self-directed learners who respond best to problem- or task-oriented training approaches.

True or False


Quiz (cont.)

6. It is important to use visual aids, because people tend to remember what they see better than what they hear.

True or False

7. Identify three ways you can encourage greater employee participation in classroom training.

8. Name three training methods you can use effectively in the classroom.


Quiz (cont.)

9. To get the best results from classroom training, you should use only one training method per training session. True or False

10. Identify three ways you can evaluate employee learning in the classroom.


Quiz Answers

1. Classroom training is a workplace learning strategy that removes employees from the work area and brings them together in a safe and appropriate environment, free from distractions, to teach skills, transfer information and knowledge, shape attitudes and behavior, and build competencies.

2. False. Lecture is only one of many classroom training options.


Quiz Answers (cont.)

3. The goals of classroom training are to encourage full participation of employees, promote clear and complete understanding, make sure employees retain what they learn in training, and ensure that they are able to apply it to their jobs.

4. Criteria of successful classroom training include meeting employees’ needs, being timely, being applicable to the job, being clear and concise, being at the right level based on trainees’ current knowledge and skills, being interactive, providing useful and challenging activities, and creating strong links back to the job.



5. True. Adults also bring a broad base of experience to training; and to buy into training, they need to know why they are learning something.

6. True. And people remember what they do even more than what they see, which is why it’s important for employees to participate actively in classroom training.



7. To motivate active participation, you can explain how trainees will benefit from training, get the session off to a good start with a stimulating activity, use examples and analogies that employees can relate to, give and encourage feedback throughout the session, ask questions to stimulate discussion, and include engaging activities in the session.



8. Among the options are lecture, demonstration, question and answer, problem solving, case study, role-playing, video, games and simulations, team competitions, study groups, learning projects, observation, reading and writing assignments, and information searches.

9. False. It is best to employ a variety of training methods during each session to hold employees’ interest.



10. During the session, you can monitor participation and check for understanding. At the end of the session, you can give a written test or have employees demonstrate new skills or understanding by actually performing the task. Outside the classroom, you can observe employees on the job after training to see if they are correctly applying what they’ve learned. You can also have employees fill out self-assessment questionnaires.

31511230/0304 © 2004 business & legal reports, inc. blrs human resources training presentations...

Documents

business legal reports

training effectiveness

mix of training methods

summary classroom training

training interactive

job slide

stimulating slide

concise slide