2015.03.25

Introduction

2 3/31/2015

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Content

Hospital project brief

Hospital infrastructure

Hospital professional team

Hospital operations

Hospital services

3/31/2015

• Market study (School of Economics, National University)

• Project development

• Bankable Feasibility study (Solve Consulting, Austria)

• Investment

2005 - 2010 2013 - 2014

Phase I Project planning

Phase II Project implementation

• Project team

• Project implementation

• Construction /July 2011

• Equipment

• IT

• Drugs & medical consumables

• Policy & guidelines

• HR & training

Phase III Hospital opening

2011 - 2012

• Training at KUMC/Feb-Aug

• Clinical staffing /June

• Non-clinical staffing /July

• Equipment /Aug-Oct

• Training /Sep-Nov

• Moving to building/Sep

• Rehearsal /Oct

• Grand opening /May 2014/

Project timeline

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Hospital project goal

To establish a modern hospital of international standards by introducing advanced diagnostic and treatment technologies

To provide access to high quality, reliable hospital services in the country

To reduce health seeking abroad

Project started: 2005 Operation started: 2014 Investors 100% local: МCS Group Shunkhlai Group Energy Resources LLC

Infection prevention structures ( Positive, negative

pressure air cooling & heating systems, hygienic water pipes, antimicrobial coated tiers and coatings )

Medical Gas Management system Environmentally friendly infrastructure: Air outflows are

filtered and partially reused for efficiency Advanced Building Management system 24/7 monitoring

Hospital infrastructure First modern hospital facility of European standards in the country

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Hospital infrastructure First modern hospital facility of European standards in the country

- Electronic medical records

- Patient information confidentiality

- Second opinion (imaging radiology, pathology tests)

- Teleconferencing & consultations

The first digital hospital in the country with integrated

Hospital Information System (HIS)

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• Nurse call system – Тусламж дуудах систем

• Fire detection system – Галын дохиоллын систем

• Access control system – Нэвтрэлтийг хязгаарлах систем

• Video surveillance system – Камерын хяналтын систем

• Public address system – Зарлан мэдээлэх систем

Hospital infrastructure

Patients and health staff safety

3/31/2015 Intermed Hospital project introduction 9

Hospital infrastructure

Advanced medical technology

Imaging radiology:

CT (128-slice), MRI(1.5T), BDM,

mammography

Full range laboratory

Endoscopic systems

Surgical systems (Karl Storz, German)

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Hospital clinical services

Intermed hospital is a tertiary provider to provide acute inpatient care along with outpatient services, day care and health screening services.

Main clinical services: 1. Outpatient department (15 specialties) & day care 2. Inpatient department - Internal medicine - Surgery - Obstetric & gynecology - Pediatrics. 3. Health screening 4. Intensive care 5. Emergency services/ambulance & medical evacuation

Capacity: 91 beds, 4 operating theaters

Employees: 260.

3/31/2015 Intermed Hospital project introduction 11

Professional team

Dedicated medical staff:

Inspired local team of leading professionals (majority educated overseas)

52 Doctors (some trained/practiced overseas and progressive local doctors,

foreign doctors from UFH)

120 nurses

22 technicians

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Continuous medical education

Training at KUMC, local & international professional Conferences Online education (IHI, NICE, CDC, etc.,) Access to international medical library Professional journal review meeting/weekly

Intermed Hospital project introduction

Striving for clinical excellence

Evidence-based practice & Patient Safety

Evidence-Based Practice with benchmarking –guidelines and pathways

Implementing a Joint Commission International standards (JCI)

World Health Organization Universal Patient safety and Infection Control Standards

Asian Quality Assurance for Laboratories

Hospital management team

Joint management with United Family Healthcare: - International professionals: CEO, CMO, CNO and 3 clinicians from UFH assisting establishment of the best clinical practice/evidence based - Inspired local team of leading professionals (majority educated overseas)

Quality drugs & medical consumables

• Drugs: 40 % imported drugs

• Medical consumables: 100% imported

Utilization data as of December 2014

• Total 29 703 outpatient consultations

• Total 955 inpatients

• Total 140 surgeries

• Total 6000 health checkups/screening

• Total 230 deliveries

• 16900 imaging radiology, 124000 laboratory tests

• Emergency visits 1000

• International second opinion 85 of which 11 cases were referred for services overseas

Parking

Disabled friendly structures (access, elevator, wheelchair)

Membership

Patient satisfaction surveys

Patient follow-up services

Security surveillance 24/7

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Customer services

Customer services to exceed expectations Parking

Disabled friendly structures (access, toilet, elevator, wheelchair)

Membership (including VIP)

Patient satisfaction surveys

Patient follow-up services

Security surveillance 24/7

3/31/2015 Intermed Hospital project introduction 18

Health check-ups Individual health screening packages:

Basic program Special/ 40+ years old Comprehensive For visa processing

Corporate health screening/Tailored programs: Basic program Special/ 40+ years old Comprehensive School program

Membership Service contracts: UN agencies, US Embassy, corporates Direct billing : Cigna, Lamp, Mongol Daatgal, Henner, discussions

with Aetna & Bupa

Hospital services

Partners

Анагаахын Шинжлэх

Ухааны Үндэсний Их

Сургууль

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Mission:

Intermed Hospital will protect and promote population health through provision of world-class high quality health care services

Vision:

To become the first JCI accredited premier medical center in the country

Thank you