The promotion commences at 9.00am SGT on 1 May and ends at 06.00pm SGT on 31 December 2020 (Promotion Period). All Claim Forms must be received by 06.00pm SGT on 29 January 2021.

If you have purchased an Eligible product of Philips Singapore 30-day Money Back Guarantee program andare not completely satisfied with the performance of your product(s)*, simply complete and return this form along with your product and original purchase receipt (keep a copy) to receive a refund.

Name:

Email:

Telephone: Mobile:

Date of purchase:

Store Name:

Store location:

Purchase price:

Why are you returning this product:

Which brand of the return product have you used prior to purchasing this product:

I would like to receive promotional communications – based on my preferences and behavior –about Philips products, services, events and promotions. I can easily unsubscribed at any time!

*Applicable to eligible products: Shaver Series 9000 Prestige (SP9860/13); Sonicare DiamondClean Smart (HX9924/46); Prestige Hair Dryer (BHD628/03); Prestige Straightener (BHS830/00); Premium Airfryer XXL (HD9860/91); High Speed Vacuum Blender (HR3752/01); 3200 Series Fully Automatic Espresso Machine (EP3246/70); 8000 Series Aqua Cordless Stick Vacuum (XC8147/01); Perfect Care Elite Plus Steam Generator Iron (GC9682/86); PerfectCare 9000 Series Steam Generator Iron (PSG9050/26); and Series 3000i Philips Air Purifier (AC3033/30) only.

100% Satisfaction guaranteed!or 30-day money back

30 Day Money Back

HOW TO CLAIM YOUR MONEYBACK:Step 1: Complete details on this form (available on www.philips.com.sg/promotions), including why you are returning the product.

Step 2: To claim your money back you must send back the following items to Philips Consumer Care at 622 Lorong 1 Toa Payoh Singapore 319763.

A completed claim form Your purchase receipt (please keep a copy of the original)Philips product (in its original packaging)

Terms and ConditionsThese Terms and Conditions, together with thePhilips Privacy Policy which is incorporated byreference into these Terms and Conditions(available at https://www.philips.com.sg/a-w/privacy-notice.html ), and the Money BackGuarantee Claim Form (“Claim Form”) contain theentire understanding and agreement between thePromoter and the Claimant (as defined in Clause 5)in relation to Philips Singapore 30 Day Money BackGuarantee (“Promotion”). Entry into thePromotion is deemed to be an acceptance of theseTerms and Conditions. A claim for refund in relationto the Promotion is not valid in conjunction withany other offer (to the extent permitted by law).

To be eligible to claim a refund under thePromotion, individuals must have purchased aneligible Philips Brand product listed in Clause 7below (“Eligible Products”) from a participatingauthorized Singapore retailer store or onlinestore between 9.00am on 1 May 2019 to 6.00pm on 31 December 2020 (“Purchase Period”). For the removal of doubt, internet sales viaauction sites like eBay, unauthorized vendor orsimilar are excluded from this offer.

The Promotion is valid for 30 days from the date ofpurchase as specified on the purchase receipt, andall Claim Forms in respect of purchase made duringthe Purchase Period must be received by Philips nolater than 06.00pm on 31 December 2020.

Who can participateThe Promotion is only opened to individuals who areSingapore residents of 18 years old and above(“Claimant”) who registered their products onMyPhilips.com(https://www.philips.com.sg/myphilips/login.html#tab=sign-up), opt in for their communicationpreference and submit a valid claim in accordance withthese Terms and Conditions (“Claim”). Corporations,companies, body corporate bodies, groups,organizations and any other corporate bodies and non-corporate bodies are not eligible to participate.

Employees and immediate families of the Promoter andof Promoter’s retail partners and agencies associatedwith this Promotion are ineligible to participate in thePromotion. Immediate families mean any of thefollowing: spouse, de-facto spouse, child, step-child(whether natural or by adoption), parent, stepparent,grandparent, step-grandparent, uncle, aunt, niece,nephew, brother, sister, step-brother, stepsister or 1st

cousin.

Eligible ProductsThe Promotion is only valid for purchases of thefollowing Eligible Products:

1. Shaver Series 9000 Prestige (SP9860/13);2. Sonicare DiamondClean Smart (HX9924/46);3. Prestige Hair Dryer (BHD628/03);4. Prestige Straightener (BHS830/00);5. Premium Airfryer XXL (HD9860/91);6. High Speed Vacuum Blender (HR3752/01);7. 3200 Series Fully Automatic Espresso Machine (EP3246/70);8. 8000 Series Aqua Cordless Stick Vacuum (XC8147/01);9. Perfect Care Elite Plus Steam Generator Iron (GC9682/86);

10. PerfectCare 9000 Series Steam Generator Iron (PSG9050/26); and11. Series 3000i Philips Air Purifier (AC3033/30) only.

100% Satisfaction guaranteed!or 30-day money back

The promotion commences at 9.00am SGT on 1 May and ends at 06.00pm SGT on 31 December 2020 (Promotion Period). All Claim Forms must be received by 06.00pm SGT on 29 January 2021.

Claiming ProcessTo be eligible to claim for a refund under thePromotion, Claimants must undertake the followingsteps:

Try the Eligible Products for at least 7 days from thedate of purchase, but no more than 30 days;

If the Claimant is not completely satisfied with theperformance of the Eligible Product, the Claimantmust:

i.Download the Claim Form fromwww.philips.com.sg/promotions;ii.Complete the Claim Form; andiii.Return the Eligible Product (in its original packaging)along with the fully completed Claim Form and theoriginal purchase receipt made during the PurchasePeriod must be received by Philips no later than11.59pm on 30 September 2019. The Claimant mustbring the Eligible Product in its original packaging, theoriginal receipt and completed claim form required tobe returned to Philips at the following address:

Philips Consumer Care, 622 Lorong 1 Toa PayohSingapore 319763.

Incomplete, indecipherable or illegible claims will bedeemed invalid and Philips reserves the right to rejectsuch Claim. Claimant will bear all costs associated withthe return of the Eligible Product to Philips. For clarity,the Eligible Product shall not be mailed or posted tothe Philips Consumer Care at the address specifiedabove.

Claimants must have registered their product(s) onMyPhilips.com, opt in their communication preference,retain their original purchase receipt and the EligibleProduct packaging as proof of purchase and for thepurposes of submitting a Claim. Failure to produce theoriginal proof of purchase when requested may, in the

absolute discretion of the Promoter, result ininvalidation of a Claimant’s Claim and forfeiture ofany right to a refund under the Promotion. Thepurchase receipt must clearly specify the retailer ofpurchase and that the purchase was made during thePurchase Period but prior to submitting a Claim.

The Promoter reserves the right, at any time, toverify the validity of Claims and Claimants (includinga Claimant’s identity, age and place of residence) andreserves the right, in its sole discretion, to disqualifyany Claimant who the Promoter has reason tobelieve has breached any of these Terms andConditions, tampered with the claim process orengaged in any unlawful or other impropermisconduct calculated to jeopardize fair and properconduct of the offer. Errors and omissions may beaccepted at the Promoter’s discretion. Failure by thePromoter to enforce any of its rights at any stagedoes not constitute a waiver of those rights. ThePromoter’s legal rights to recover damages or othercompensation from such an offender are reserved.

Refund ProcessRefunds will only be given once the Promoterreceives: (a) the Eligible Product (in its originalpackaging); (b) the original purchase receipt; (c) thecompleted Claim Form; and (d) validation of productregistration and opt in to communication preferencefrom Philips. Refunds will be given to Claimant incash upon Promoter’s satisfaction that the EligibleProduct complies with the requirements specified inthis clause.

The refund amount will be based on value paid forEligible product(s) and cannot be transferred,exchanged for any other product, or claimed at pointof purchase. The refund amount will also bedeductible from the value of any promotionvouchers, stated retail value of gift-with-purchasethat consumer enjoyed at the point of purchase.

100% Satisfaction guaranteed!or 30-day money back

The promotion commences at 9.00am SGT on 1 May and ends at 06.00pm SGT on 31 December 2020 (Promotion Period). All Claim Forms must be received by 06.00pm SGT on 29 January 2021.

Any costs incurred by the Claimant associated withclaiming the Promotion, including accessing thePhilips’ website, telephone enquiries in relation tothe Promotion, and mailing the Claim Form are thesole responsibility of the Claimant.

The Promotion shall be governed by, and theseTerms and Conditions shall be construed inaccordance with the laws of Singapore

PrivacyThe Promoter’s collection, use and disclosure ofpersonal information (“PI”) is subject to Philips’Privacy Policy (available athttps://www.philips.com.sg/a-w/privacy-notice.html) and is incorporated into these Termsand Conditions. The Promoter collects PI in order toconduct the Promotion, and may for this purpose,disclose PI to third parties, including but not limitedto agents, contractors and service providers and toany Government authorities and agencies. Receiptsof the money for the Promotion is conditional onClaimants providing PI and without this PI,Promoter cannot process the Claim. If the Claimantopts-in by ticking the opt –in box at the time ofsubmitting a Claim Form, Claimants consent to theinformation they submit with their Claim Formbeing entered into a database of Koninklijke PhilipsN.V and/or its affiliate companies and thisinformation may be used in any media, for futurepromotional, marketing, publicity, research, andprofiling purposes including sending electronicmessages or telephoning the Claimant, without anyfurther reference or payment or othercompensation to the Claimant. All PI of the Claimantwill be stored by Koninklijke Philips N.V. and/or itsaffiliate companies and is subject to Philips PrivacyPolicy. A request to access, update or correct anyinformation or to opt out of receiving anycommunications can be made through the PhilipsPrivacy website. Each Claim Form becomes theproperty of the Promoter. Unless otherwiseindicated by the Promoter, the Promoter maydisclose PI overseas. By participating in thisPromotion, Claimant consents to the transfer ofhis/her PI overseas.

Changes to OfferIf this Claim is not interfered with in any or is notcapable of being conducted as reasonablyanticipated due to any reason beyond the reasonablecontrol of the Promoter, including but not limited tothe technical difficulties, unauthorized interventionor fraud, the Promoter reserves the right, in its solediscretion, to the fullest extent permitted by law: (a)to disqualify any Claimant; or (b) to modify, suspend,terminate or cancel the Promotion, as appropriate.

LiabilityExcept for any liability that cannot be excluded bylaw, the Promoter and the Claimant excludes allliability for indirect, special or consequential, loss ordamages (including loss of opportunity, loss ofprofits, loss of reputation, loss of data), arising in anyway out of the Promotion, including, but not limitedto, where arising out of the following: (a) anytechnical difficulties or equivalent malfunction(whether or not under the Promoter’s control); (b)any theft, unauthorized access or third partyinterference; (c) Claim at is late, lost, altered,damaged or misdirected (whether or not after theirreceipt by the Promoter) due to any reason beyondthe reasonable control of the Promoter; and (d) anytax liability incurred by a Claimant.

To the extent permitted by law, the Promoter is notresponsible for any problems or technicalmalfunction of any telephone network or lines,computer online systems, servers or providers,computer equipment, software, failure of any emailor Claim Form to be received by the Promoter onaccount of technical problems or traffic congestionon the internet or at any Website, or anycombination thereof, including any injury or damageto the Claimant’s or any other person’s computerelated to or resulting from participation ordownloading any materials in connection with thisPromotion.

100% Satisfaction guaranteed!or 30-day money back

30 Day Money Back

The promotion commences at 9.00am SGT on 1 May and ends at 06.00pm SGT on 31 December 2020 (Promotion Period). All Claim Forms must be received by 06.00pm SGT on 29 January 2021.