3-teaming final with audio and notes

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  • 8/10/2019 3-Teaming Final With Audio and Notes

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    eaming

    Entrepreneurship [email protected]

    2011 Stevens Institute of Technology. All ights eserved

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    Objective

    How to develop, lead and manage

    confict in a team in order to create

    2

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    A high perormance team

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    !

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    "

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    Teams have the potential

    to produce bigger winsthan individuals

    #

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    $

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    %

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    Module Topics

    Forming a Team

    Team Processes

    &

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    The Team

    CEO

    VP oar!etin

    g

    VP oOperation

    s

    ChieFinancial

    O"cer

    10

    Anal#st

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    3

    Team $oles

    %iversit#

    &eadership

    11

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    Start-Up

    1'

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    Growing the Business

    1!

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    Team Roles

    1"

    'tart ()p *row

    (E) *e+der *e+der

    ,+rketing -eterine unetcustoer needs

    ,+rketing-ecisions

    )per+tions -evelop sketch of/lue tooth he+d

    set

    )per+tion+l-ecisions

    () Ev+lu+te pricepoints

    in+nci+l-ecisions

    An+lyst An+lye +rketd+t+

    An+lyesiul+tion d+t+

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    iversit!

    1#

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    "eople pre#er wor$ing with

    people li$e themselves

    1$

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    iversit! o# Thin$ing St!les

    1&.google.co3se+rch456yers7/riggs7test7online8ie6utf9%8oe6utf9%8+56t8rls6org.oill+:en9;S:o9+

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    Gender iversit!

    20

    ?oolley A. +nd ,+lone T ?h+t ,+kes + Te+ S+rter4 ,ore ?o+nB

    C+rv+rd Dusiness evie une 2011.

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    22

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    2'

    anaging Coaching

    Telling E>ploring

    -irecting +cilit+te +nd*isten

    Authority G+rtnership

    Seeking + speci=coutcoe

    )pen to +nypossi/le outcoes

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    %reates a shared and

    inspired vision

    2!

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    %hallenge

    2"

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    'rom the (eart

    2#

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    'rom the (eart

    Creates a s+pportive climate

    P+licl# recogni-es team memeraccomplishments

    Creates rit+als o celeration

    %emonstrates and models high ethical ehavior

    2$

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    Team "rocesses

    Team &a+nch

    .ehavioral /ntegration

    Infor+tion E>ch+nge

    (oll+/or+tive Deh+vioroint -ecision ,+king

    2%

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    Team &aunch

    2&

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    Team &aunch

    &earn ao+t who the team memers are

    'hared +nderstanding o the vision

    Tas! assignments

    $oles O0ectives

    'trategies o doing the wor!

    /ntegration mechanisms

    'etting norms and e1pectations

    Create a team identit#

    -evelop + te+ n+e +nd slog+n

    '0

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    %ollaborative Behavior

    ''

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    '!

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    Group Thin$

    '"

    ?hen the desire for h+rony in + te+overrides + re+listic +ppr+is+l of +ltern+tives

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    '#

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    'acilitating %reative

    ,brasion

    '$

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    '%

    The Good and the Bad

    *oodClash

    .adClash

    (re+tive A/r+sion

    (l+sh of ide+s

    thinking stylesperspectivesL

    Gerson+l (onMict

    (l+sh of egos+ndperson+lities L

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    ecision Ma$ing

    'i1 stages

    -e=ne the pro/le

    Identify the criteri+

    ?eight the criteri+ ener+te solution +ltern+tives

    +te e+ch +ltern+tive

    -eterine the opti+l solution

    '&

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    Brainstorming

    !0

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    , B l d " #

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    !2

    , Balanced "rocess #or

    ecision Ma$ing

    %ivergent Thin!ing

    %ivergentThin!ing

    %ivergentThin!ing

    ConvergentThin!ing

    Convergent Thin!ing

    ConvergentThin!ing

    A

    .

    C

    *ittle Tie iven to

    -ivergent Thinking.+pid (onvergence +nd

    Tie Spent onIpleent+tion

    ,uch Tie iven to -ivergentThinking. orced (onvergence +tEndN *ittle Tie for -iscussion of

    Ipleent+tion

    E5u+l Tie ivento -ivergent

    Thinking+nd (onvergence

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    &istening to the lone voice

    !!

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    !"

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    !#

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    (ow does it occur

    !$*ehrer . Co ?e -ecide.B irst ,+riner Dooks He Oork 200&

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    What single word can form a

    compound word or phrase with

    pine, crab and sauce

    !%

    ung9Dee+n ,+rk et. Al. Heur+l Activity )/served in Geople Solving Per/+l

    Gro/les ith Insight.B Gu/lic *i/r+ry of Science K Diology 2 Q200!R: "00 9"10.

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    The answer

    pineapple, crabappleandapplesauce

    !&

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    "0

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    "1

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    Team !s#unction

    "2Goler eery *e+ding Te+s.B CDS &9!0'90&! C+rv+rd Dusiness School 200'.

    ) T M b

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    )mprove Team Member

    )nteractions )se O$E ormal integrating mechanisms as tas!

    re2+irements as the# ma# ecoming misaligned Schedule recurrent f+ce9to9f+ce eetings Schedule ritten st+tus upd+tes Sh+re d+t+/+ses (opy te+ e/ers on eos +nd e+ils Activities should not /e left to the description of the

    individu+l

    /mprove %ecision a!ing A fuy go+l th+t is not e/r+ced /eteen te+

    e/ers is often the root c+use of dysfunction+l te+s Incorpor+te ore input fro te+ e/ers hose

    opinions h+ve /een overlooked Spend ore tie on divergent +ltern+tives De ore syste+tic in +pplying relev+nt criteri+ to the

    decision +ltern+tives"'

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    Shaping )n#ormal .orms

    *oal is to alter the identit# d#namics amongteam memers to etter6

    ;nderst+nd +nd respect e+ch of the te+s +ttri/utes

    )ften + l+ck of T;ST /eteen te+ e/ers isthe pri+ry c+use of dysfunction

    (re+te ore opportunities for te+ e/ers tokno e+ch other

    Iprove the psychologic+l s+fety ithin the group soth+t te+ e/ers +re ore illing to reve+l theirist+kes ?ITC);T neg+tive conse5uences

    (re+te + environent of self9disclosure so th+t te+e/ers c+n reve+l eleents of their identity th+t+re iport+nt to the t+sk

    "!

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    Meetings

    ""

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    Meetings / the Basics

    %etermine clear o0ectives ?h+t do you pl+n to +chieve

    Create an agenda

    -istri/ute the +gend+ in +dv+nce of the eeting De cle+r on h+t you pl+n to +ccoplish

    'et gro+nd r+les

    *et only one person spe+k +t + tie *iit convers+tions th+t str+y o the topic

    T+/le issues th+t +rent resolved.

    "#

    Ashken+s . (r+uer , TU+n A. Tr+p+ni . Silver+n -. Ceifet . -el+no . lick+n

    . +nd +oni ,. uide to ,+king Every ,eeting ,+tterB C+rv+rd Dusiness evie April 2011

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    Meetings / the Basics

    'tart and end on time

    Clari# action steps and responsiilities

    The +ction pl+n is the CEAT of the eeting

    "$

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    Managing %on#lict

    "%

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    Managing %on#lict

    Prepare

    T+lk to e+ch individu+l sep+r+tely. ;nderst+nd e+chpersons perspective

    *et each view on the tale

    Est+/lish ground rules r+e the ission +nd iport+nce of solving the

    conMict

    et e+ch fr+ction to +rticul+te their vies

    Orchestrate the confict Articul+te the copeting vies

    Feep reinding everyone ho iport+nt it is to solve theconMict

    "&

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    Groups vs0 Teams

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    Groups vs0 TeamsGroup Team

    Leadership Strong, clearlyfocused

    Shared leadership roles

    Accountability Individual Both individual and mutual

    WorkProducts

    Individual Collective

    Meetings Efficiently run Encourages open endeddiscussion and active

    problem solvingWork Discusses,

    decides anddelegates

    Discusses, decides anddoes real wor together

    F+ten/+ch . +nd Sith -. F. The ?isdo of Te+sB C+rperDusiness 1&&!.

    T " # %

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    Team "er#ormance %urve

    P

    erformance/mpact

    Team E3ectiveness

    ?orkingroup

    Gotenti+lTe+

    CighGerfor+nc

    e Te+

    e+lTe+

    GseudoTe+

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    1hat does a high

    per#ormance or (OTteam loo$ li$e

    (igh "er#ormance or (OT

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    (igh "er#ormance or (OT

    Teams Total Preoccupation

    !igh performance teams thin about their tas constantly

    "op priority to the e#clusion of everything else

    Intellectual Intensity, Integrity and ollaboration

    "hey debate loudly and passionately

    "hey do not give into consensus

    "hey want to find the best solution

    !igh emotional Intensity

    !igh performance teams behave lie they are in love

    $embers don%t lie to be disturbed from their tas

    Team 2uies and Module

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    Team 2uies and Module

    *valuation

    Jui 1 ,odule Ev+lu+tion

    Jui 2 ,odule Ev+lu+tion

    (lick onicon for

    hyperlink

    ,odule Survey Ev+lu+tion

    http://www.surveymonkey.com/s/teammod101http://www.proprofs.com/quiz-school/story.php?title=team-quiz-2http://www.proprofs.com/quiz-school/story.php?title=teaming-quiz-1