3-teaming final with audio and notes
TRANSCRIPT
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eaming
Entrepreneurship [email protected]
2011 Stevens Institute of Technology. All ights eserved
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Objective
How to develop, lead and manage
confict in a team in order to create
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A high perormance team
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!
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Teams have the potential
to produce bigger winsthan individuals
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Module Topics
Forming a Team
Team Processes
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The Team
CEO
VP oar!etin
g
VP oOperation
s
ChieFinancial
O"cer
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Anal#st
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3
Team $oles
%iversit#
&eadership
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Start-Up
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Growing the Business
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Team Roles
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'tart ()p *row
(E) *e+der *e+der
,+rketing -eterine unetcustoer needs
,+rketing-ecisions
)per+tions -evelop sketch of/lue tooth he+d
set
)per+tion+l-ecisions
() Ev+lu+te pricepoints
in+nci+l-ecisions
An+lyst An+lye +rketd+t+
An+lyesiul+tion d+t+
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iversit!
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"eople pre#er wor$ing with
people li$e themselves
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iversit! o# Thin$ing St!les
1&.google.co3se+rch456yers7/riggs7test7online8ie6utf9%8oe6utf9%8+56t8rls6org.oill+:en9;S:o9+
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Gender iversit!
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?oolley A. +nd ,+lone T ?h+t ,+kes + Te+ S+rter4 ,ore ?o+nB
C+rv+rd Dusiness evie une 2011.
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2'
anaging Coaching
Telling E>ploring
-irecting +cilit+te +nd*isten
Authority G+rtnership
Seeking + speci=coutcoe
)pen to +nypossi/le outcoes
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%reates a shared and
inspired vision
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%hallenge
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'rom the (eart
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'rom the (eart
Creates a s+pportive climate
P+licl# recogni-es team memeraccomplishments
Creates rit+als o celeration
%emonstrates and models high ethical ehavior
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Team "rocesses
Team &a+nch
.ehavioral /ntegration
Infor+tion E>ch+nge
(oll+/or+tive Deh+vioroint -ecision ,+king
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Team &aunch
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Team &aunch
&earn ao+t who the team memers are
'hared +nderstanding o the vision
Tas! assignments
$oles O0ectives
'trategies o doing the wor!
/ntegration mechanisms
'etting norms and e1pectations
Create a team identit#
-evelop + te+ n+e +nd slog+n
'0
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%ollaborative Behavior
''
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Group Thin$
'"
?hen the desire for h+rony in + te+overrides + re+listic +ppr+is+l of +ltern+tives
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'acilitating %reative
,brasion
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The Good and the Bad
*oodClash
.adClash
(re+tive A/r+sion
(l+sh of ide+s
thinking stylesperspectivesL
Gerson+l (onMict
(l+sh of egos+ndperson+lities L
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ecision Ma$ing
'i1 stages
-e=ne the pro/le
Identify the criteri+
?eight the criteri+ ener+te solution +ltern+tives
+te e+ch +ltern+tive
-eterine the opti+l solution
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Brainstorming
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, B l d " #
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!2
, Balanced "rocess #or
ecision Ma$ing
%ivergent Thin!ing
%ivergentThin!ing
%ivergentThin!ing
ConvergentThin!ing
Convergent Thin!ing
ConvergentThin!ing
A
.
C
*ittle Tie iven to
-ivergent Thinking.+pid (onvergence +nd
Tie Spent onIpleent+tion
,uch Tie iven to -ivergentThinking. orced (onvergence +tEndN *ittle Tie for -iscussion of
Ipleent+tion
E5u+l Tie ivento -ivergent
Thinking+nd (onvergence
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&istening to the lone voice
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(ow does it occur
!$*ehrer . Co ?e -ecide.B irst ,+riner Dooks He Oork 200&
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What single word can form a
compound word or phrase with
pine, crab and sauce
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ung9Dee+n ,+rk et. Al. Heur+l Activity )/served in Geople Solving Per/+l
Gro/les ith Insight.B Gu/lic *i/r+ry of Science K Diology 2 Q200!R: "00 9"10.
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The answer
pineapple, crabappleandapplesauce
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Team !s#unction
"2Goler eery *e+ding Te+s.B CDS &9!0'90&! C+rv+rd Dusiness School 200'.
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)mprove Team Member
)nteractions )se O$E ormal integrating mechanisms as tas!
re2+irements as the# ma# ecoming misaligned Schedule recurrent f+ce9to9f+ce eetings Schedule ritten st+tus upd+tes Sh+re d+t+/+ses (opy te+ e/ers on eos +nd e+ils Activities should not /e left to the description of the
individu+l
/mprove %ecision a!ing A fuy go+l th+t is not e/r+ced /eteen te+
e/ers is often the root c+use of dysfunction+l te+s Incorpor+te ore input fro te+ e/ers hose
opinions h+ve /een overlooked Spend ore tie on divergent +ltern+tives De ore syste+tic in +pplying relev+nt criteri+ to the
decision +ltern+tives"'
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Shaping )n#ormal .orms
*oal is to alter the identit# d#namics amongteam memers to etter6
;nderst+nd +nd respect e+ch of the te+s +ttri/utes
)ften + l+ck of T;ST /eteen te+ e/ers isthe pri+ry c+use of dysfunction
(re+te ore opportunities for te+ e/ers tokno e+ch other
Iprove the psychologic+l s+fety ithin the group soth+t te+ e/ers +re ore illing to reve+l theirist+kes ?ITC);T neg+tive conse5uences
(re+te + environent of self9disclosure so th+t te+e/ers c+n reve+l eleents of their identity th+t+re iport+nt to the t+sk
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Meetings
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Meetings / the Basics
%etermine clear o0ectives ?h+t do you pl+n to +chieve
Create an agenda
-istri/ute the +gend+ in +dv+nce of the eeting De cle+r on h+t you pl+n to +ccoplish
'et gro+nd r+les
*et only one person spe+k +t + tie *iit convers+tions th+t str+y o the topic
T+/le issues th+t +rent resolved.
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Ashken+s . (r+uer , TU+n A. Tr+p+ni . Silver+n -. Ceifet . -el+no . lick+n
. +nd +oni ,. uide to ,+king Every ,eeting ,+tterB C+rv+rd Dusiness evie April 2011
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Meetings / the Basics
'tart and end on time
Clari# action steps and responsiilities
The +ction pl+n is the CEAT of the eeting
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Managing %on#lict
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Managing %on#lict
Prepare
T+lk to e+ch individu+l sep+r+tely. ;nderst+nd e+chpersons perspective
*et each view on the tale
Est+/lish ground rules r+e the ission +nd iport+nce of solving the
conMict
et e+ch fr+ction to +rticul+te their vies
Orchestrate the confict Articul+te the copeting vies
Feep reinding everyone ho iport+nt it is to solve theconMict
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Groups vs0 Teams
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Groups vs0 TeamsGroup Team
Leadership Strong, clearlyfocused
Shared leadership roles
Accountability Individual Both individual and mutual
WorkProducts
Individual Collective
Meetings Efficiently run Encourages open endeddiscussion and active
problem solvingWork Discusses,
decides anddelegates
Discusses, decides anddoes real wor together
F+ten/+ch . +nd Sith -. F. The ?isdo of Te+sB C+rperDusiness 1&&!.
T " # %
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Team "er#ormance %urve
P
erformance/mpact
Team E3ectiveness
?orkingroup
Gotenti+lTe+
CighGerfor+nc
e Te+
e+lTe+
GseudoTe+
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1hat does a high
per#ormance or (OTteam loo$ li$e
(igh "er#ormance or (OT
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(igh "er#ormance or (OT
Teams Total Preoccupation
!igh performance teams thin about their tas constantly
"op priority to the e#clusion of everything else
Intellectual Intensity, Integrity and ollaboration
"hey debate loudly and passionately
"hey do not give into consensus
"hey want to find the best solution
!igh emotional Intensity
!igh performance teams behave lie they are in love
$embers don%t lie to be disturbed from their tas
Team 2uies and Module
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Team 2uies and Module
*valuation
Jui 1 ,odule Ev+lu+tion
Jui 2 ,odule Ev+lu+tion
(lick onicon for
hyperlink
,odule Survey Ev+lu+tion
http://www.surveymonkey.com/s/teammod101http://www.proprofs.com/quiz-school/story.php?title=team-quiz-2http://www.proprofs.com/quiz-school/story.php?title=teaming-quiz-1