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    Managing

    HazardsRisk Management and InsuranceManual for Faith Organisations

    03

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    Contents

    General Hazard ManagementManaging Hazards 2

    General Hazard Management 2

    Manual Handling HazardsAssessing manual handling hazards in a Church environment 2

    Common hazards.And how to handle them.Lifting and handling 3

    Posture when performing lifting tasks 4

    Repetitive handling 4

    Storage methods 4

    Working at HeightsWorking on roofs 6

    Using ladders 6

    Ladder and trestle inspections 6

    Health Hazard ManagementCommon health hazards 7

    Managing health hazards in a Church environment 7

    Ergonomics and Computer UseErgonomics 9

    Setting up the workstation 9

    Planning work 9

    NoiseNoise and Churches 10

    Noise and Church neighbours 10

    Noise and Church employees 10

    Noise and the congregation 10Managing noise 10

    ChemicalsChemicals and Churches 11

    Managing hazardous substances 11

    Non-physical hazardsPersonal hazards in a Church environment 11

    Stress symptoms 11

    Handling personal hazards 11

    Work PressuresManaging work pressures 12

    DiscriminationConsequences of discrimination 12

    Dealing with discrimination 12

    HarassmentHarassment and the Church 13

    Effects of harassment 14

    Reducing the incidence of harassment 14

    Occupational Health ControlsChurches and hygiene health exposures 15

    Asbestos 15

    Legionella 15

    Legionella and Churches 15

    Food poisoning 15

    Occupational Health& Safety Act 1991OH&S and you 16

    The Churchs duty of care under the OH&S Act 16Its everyones responsibility 16

    1. OH&S policy 17

    2. Safety rules 17

    3. Housekeeping 17

    4. Consultation and participation 17

    5. Training 18

    6. Hazard management 18

    7. First aid 18

    8. Emergency response planning 18

    9. Accident reporting and investigation 18

    10. Purchasing 18

    11. Manual handling 19

    12. Occupational health controls 19

    13. Control of hazardous substances 19

    14. Contractors 19

    15. Electrical installations and equipment 19

    16. Working at heights 19

    17. Notification 19

    18. Rehabilitation 20

    19. Documentation 20

    20. Penalties 20

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    2 Ansvar Insurance Risk Management and Insurance

    A hazard is anything that couldcause injury, illness or damage.

    These can be obvious workingat heights, faulty machinery andslippery surfaces. They can bethe result of overlooking a risk injury from motor vehicles, poorhousekeeping, uneven surfaces,badly maintained tools or working

    in a confined space.This section will help you managethose hazards and as a result, makeyour Church a safer place for you,your congregation and visitors.

    The simplest way to manage hazards is to adopt the AS/NZS ISO

    31000:2009 risk management principles and guidelines.

    identify and list all the hazards in the Church and onthe property

    assess the risk from each particular hazard

    prioritise the list the first ones you should deal with are

    those most likely to cause a problem and those most likely

    to have major consequences

    look at ways to control the identified hazards

    seek professional help if necessary

    put control measures in place to reduce the risk the

    Hierarchy of Controls (Attachment J)is well worth looking at

    monitor and review risk treatment options to determine

    whether alternative measures may be more effectiveTo help you identify physical hazards, use the Hazard

    Identification List (Attachment B). Your Church may also find it

    helpful to use anAnnual Hazard Review Form (Attachment C).

    Manual HandlingHazardsManual handling is any activity that requires physical effort. This

    includes lifting, lowering, pushing, pulling, carrying, restraining

    moving or holding.

    Assessing manual handling hazards in

    a Church environment

    There is a risk in any physical activity.

    The best way to start managing any hazard is recognizing the

    risk. This can be as simple as looking at any task that involves

    manual handling and working out how best to reduce the risk

    of damage or injury.

    Take lifting for example. Identify the most difficult lifting tasks

    performed at the Church. Consider the type of load, how much

    it weighs, the area involved is the floor slippery, is it in a

    confined space etc how fit is the person doing the lifting. Then

    consider your options. Can you arrange help? Would a trolley or

    a mechanical lift help? Can it be stored somewhere else?

    General HazardManagement

    Managing Hazards

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    Lifting and handling

    Lifting and handling should be approached with care. Some

    simple planning can help you avoid sprains, long term injury

    and damage to your Church.

    How heavy is it?

    If in doubt, mechanical assistance such as trolleys, conveyors,

    cranes or jacks can help. Maybe a team of people is required.

    Its often better to wait to do it safely, than to go ahead and

    injure yourself on your own.

    Is it an awkward shape?

    If its an odd shape or heavy, ask yourself if it absolutely has to

    go where you plan and if there is an easier way to get it there.

    How many times will you move it?

    Forward planning can help you avoid double handling.

    Does it need a handle?

    Sometimes a simple change can make handling easier. This can

    include adding handles, providing grips or putting things in

    smaller packages.

    How to handle common hazards

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    4 Ansvar Insurance Risk Management and Insurance

    Can you redesign the workplace?

    Would higher benches eliminate bending?

    Would shelving make it easier to store heavy items?

    Posture when performing lifting tasks

    Awkward posture results in muscle fatigue. When lifting, this

    can result in sprains, ruptures and broken bones. Make sure

    the person doing the lifting knows the posture they need to use

    and make sure there is plenty of room.

    More information on lifting techniques is available from your

    local WorkCover Authority.

    Where people sit at workstations, see that the workstations are

    well designed with often-used items kept close to the body.

    Job rotation can also help rest muscles.

    Repetitive handling

    This is usually more of an issue for industrial workplaces than

    for Churches. But its worth noting. Injury can occur from simple

    repetitive tasks like stacking chairs. It is best to get a number

    of people to help. If it takes a while, take regular breaks.

    Manual handling information and a Manual Handling Code of

    Practice is available from the WorkCover Authority in your state.

    Storage methods

    The right storage makes manual handling easier, and safer.

    Some key considerations are:

    make sure storage areas are designed to minimise

    the amount of lifting and shifting

    use adjustable shelving its the most effective way

    of using space

    keep small items on hooks and pegs or in containers

    avoid storage over head height

    store frequently used items between chest and hip level

    store light and rarely used objects at shoulder height

    reduce the need for storage by purchasing items in

    small quantities where possible dont store items on the floor or in walkways

    make sure combustible materials are kept well away from:

    sprinkler heads

    fire extinguishers

    hose reels

    lighting/sources of heat

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    As a rule, the ground is a workers best friend.

    Working at heights can present a risk to health and safety in any

    workplace. Work that exposes anyone to the risk of falling is a

    serious hazard that needs to be managed.

    Here are some simple questions that may make the work easier.

    Is it necessary?

    Can the work be avoided?

    Can all or part of the work be completed on the ground?

    Would it be better to use a professional contractor?What safety precautions do you need to use?

    Its important to know that each state has different legislation

    covering height work. Before commencing any height work,

    check the Occupational Health and Safety (OH&S) regulations

    in your state. These will give precise guidelines for the use of

    working platforms, work harnesses and other devices. Our Risk

    Services Team can also let you know the regulations applicable

    for your Church.

    Working at Heights

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    6 Ansvar Insurance Risk Management and Insurance

    Working on roofs

    Working on roofs can be extremely dangerous.Any fall can

    cause serious injury. If your roof is made of fragile materials, likeasbestos cement, it may require special handling and signage to

    warn of the dangers involved. Its best to only use experienced

    and licensed professionals for any roof work.

    Using ladders

    Ladders make simple jobs easier from changing light globes to

    cleaning gutters. Common sense is your best guide when using

    ladders or other work platforms.

    If you do need to use a ladder, please ensure:

    you use the right sort of ladder for the job its strong

    enough and long enough

    only small, light loads (of tools and materials) are used

    on the ladder

    that tools and materials are raised or lowered with

    a hand-line.

    the ladder is in a good condition

    the ladder is stored, transported and erected carefully

    the ladder stands on a stable, firm surface

    the ladder is not set up on scaffolding or elevated work

    platforms to gain extra height

    the ladder is stable throughout the project the ladder is not used in access areas or within the

    area of swinging doors

    any hot work (welding or oxy-cutting) is performed

    on the ground

    you dont use a metal ladder or wooden ladder with

    wire reinforcement if there is a risk of it coming into

    contact with live electrical parts. (These ladders should

    be permanently marked do not use where an electrical

    hazard exists).

    Ladder and trestle inspections

    It is important to ensure that ladders and trestles are kept

    in good order.

    Inspection checklist for ladders and trestles

    Extension Ladders Checked Needrepair

    Loose, broken or missing

    extension locks

    Defective locks not seating

    properly when ladder extended

    Rusted or corroded metal parts

    Worn, broken or badly

    deteriorated cords

    Trestles Checked Need

    repair

    Loose hinges

    Wobbly

    Loose or bent hinge spreaders

    Stop on hinge spreader broken

    Centre section for extension

    out of alignment

    Defective locks for extension

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    Common health hazards

    A health hazard is a hazard that can cause illness or

    non-traumatic injury to people.They can be divided into three main categories: physical,

    biological and chemical.

    Physical

    poor ergonomics

    temperature variations

    vibration

    noise

    poor lighting

    dust

    assault repetitious work

    Chemical (solids, liquids and gases)

    solvents and other chemicals

    pesticides

    paint

    gas

    resins

    acids and caustics

    Biological

    bacteria

    insect bite

    poor sanitation

    infectious diseases

    Other

    radiation

    computer use

    Managing health hazards in a Church environment

    The simple guidelines outlined on page 2 in, General Hazard

    Management can also be used to manage health hazards.

    To assist you to identify health hazards use the Hazard

    Identification List (Attachment B). You may also find it useful

    to use anAnnual Hazard Review Form (Attachment C).

    Health Hazard Management

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    Ergonomics and Computer Use

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    Little things add up.Poor posture or repetitive actions (like typing) can lead to neck,

    wrist and back pain. Eyes can also be damaged. Anyone usingpersonal computers in an office environment should adopt safe

    work practices.

    Ergonomics

    Ergonomics is the process of designing or arranging workplaces,

    equipment, products and systems so that they fit the needs of

    the people who use them.

    Sometimes, simple changes to work methods are all it takes

    to prevent injury and illness. They not only make people more

    comfortable, they can increase productivity too.

    Repetitive strain injury is the most common problem where

    ergonomics are poor. Wrists, elbows and shoulders are most

    commonly affected.

    Its not just about furniture and equipment. Job design, lighting,

    noise, air quality, office landscaping and personal space can all

    impact the health of your workers.

    Specialist publications on ergonomics can be obtained from the

    WorkCover Authority in your state.

    Setting up the workstation

    Take a close look at the workstation. Sometimes the

    simplest adjustment can reduce fatigue and discomfort forpeople in a workstation.

    Key considerations are:

    Use a chair with good lumbar support. Adjust the

    backrest to ensure it supports the natural curve of the

    lower back.

    Adjust the height of the seat. Thighs should be parallel

    to the floor and feet kept in contact with the floor.

    Elbows should be at or about level with the home row

    on the keyboard. If the height of the chair needs to

    be adjusted, consider using a footrest to ensure feetare stable.

    Make sure the monitor is at the right height, angle and

    distance to enable viewing of the screen in comfort.

    (Australian and New Zealand Standards recommend a

    viewing distance of between 350mm and 750mm with

    a maximum of 400mm from the work surface to the

    centre of the screen.

    The situation may vary for people with graded spectacles.

    Ensure that documents are positioned at a suitable

    height. If necessary, use a document holder. These are

    usually available at low cost.

    Planning work

    One of the best ways to avoid injury during repetitive work is

    to plan the project.

    try and vary the types of tasks so that different muscle

    groups are used

    take frequent short breaks away from the desk

    pace the work

    rest your eyes look away from the screen frequently,

    preferably at something distant

    dont over-reach either place the printer, files and other

    work equipment within easy reach or in a place where you

    have to leave your chair to access them.

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    10 Ansvar Insurance Risk Management and Insurance

    Excessive noise can cause permanent damage to peoples

    hearing. When dealing with legislative requirements and

    excessive noise, many factors need to be considered. Theseinclude how loud the noise is, how often its heard and how

    long people are exposed to it.

    Noise and Churches

    Noise was not seen as a problem for Churches in the past.

    This is rapidly changing as places of worship embrace new

    technologies in their services. Public address systems and

    sound systems are now common sources of noise in Churches.

    There are three groups of people to be considered when

    thinking about noise in Churches: neighbours, employees

    and the congregation.

    Case study

    A local council recently prosecuted a Church for excessive

    noise. The Church was found guilty and the subsequent fine

    and legal costs were in the vicinity of $15,000.

    Noise and Church neighboursChurches must be sensitive to the needs of their neighbours.

    OH&S regulations have a range of obligations in relation to noise.

    Some local councils also impose noise regulations under their

    health by-laws. If, after checking the applicable regulations, you

    believe you have a noise problem, seek professional advice and

    act on it.

    Noise and Church employeesEmployers have a responsibility under OH&S and Workers

    Compensation legislation to ensure their employees do not

    sustain an injury in the course of their employment.

    Hearing loss is defined as aninjuryin this legislation. Long-term

    exposure to noise can cause hearing loss. This is not uncommon

    where people are exposed to highly amplified music.

    Check the noise levels at your Church. While noise levels are

    likely to be highest during worship services, the noise is not

    likely to be sustained over extended periods. So, it is unlikely that

    Church employees will suffer from permanent hearing damage,

    but its always worth checking for peace of mind.

    Noise and the congregationDifferent age groups have different tastes in music and worship

    styles. Some can tolerate more noise. Some cannot.

    Rather than risk losing members of your congregation, there

    are ways to manage the noise levels so everyone can enjoy

    the experience.

    Managing noise

    One option is to modify volume so that all generations can enjoy

    the service. Consider the placement of the speakers and the

    number of speakers. Keep the congregation informed, if there is

    likely to be a date where louder music is being played for

    example encourage older members of the congregation to sit

    further from the speakers.

    Noise

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    Chemicals and Churches

    It is often surprising how many common items are classed as

    hazardous substances. Detergents and oven cleaners that canbe harmful if ingested or inhaled. Glues, liquid paper, solvents

    and photocopier toners can also be hazardous especially in

    poorly ventilated offices. Petrol, poisons, gardening chemicals

    and heavy duty cleaning products in storage sheds can cause

    serious ill-health if not handled safely.

    Managing hazardous substances

    Exposure to some hazardous substances can cause many

    problems from mild rashes to fatal reactions.

    Most states have a Code of Practice that provides guidelines for

    handling hazardous substances. Copies are available from yourWorkCover Authority.

    Here are some simple steps to minimise the hazard.

    Some key considerations are:

    make sure all hazardous substances are properly

    labeled and left in their original packaging

    keep them securely stored

    make sure anyone using the chemical knows the

    dangers and uses appropriate protective clothing

    keep a register of all hazardous materials onyour property

    obtain a Material Safety Data Sheet (MSDS) from the

    manufacturer for all hazardous substances

    put copies of the MSDSs at the point of use and keep

    a copy on file

    It is important that garden sheds and other areas where toxic

    substances are kept are locked. All hazardous substances must

    be kept out of reach of children. An MSDS guidance document is

    available(Attachment T).

    Hazards are not just physical dangers they can come from work

    pressures, harassment, threats, discrimination, boredom or lack

    of recognition. These hazards real or imagined usually causea high level of stress.

    Personal hazards in a Church environment

    Different people handle stress in different ways.

    What may initially seem exciting, inspiring and challenging

    might become a negative experience if it turns out to be too

    demanding, too intense and excessively time consuming. This

    may result in physical symptoms loosely termed as stress.

    Stress can affect office staff and ministry team members which

    can result in anxiety and depression. If the causes are not

    addressed, they may result in a workers compensation or

    liability claim against your Church.

    Stress symptoms

    Managers and pastors/ministers need to be able to recognise

    when someone is feeling stressed. Some of the more common

    signs are: frequent absence from work, frequent complaints

    of headache and abdominal pain, mood swings and unusual

    or irrational behaviour.

    Handling personal hazards

    Handling personal hazards and the stress they can cause

    requires empathy and common sense.

    Chemicals Non-physical hazards

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    Church staff are, usually, dedicated workers who just want to

    help. Sometimes these people are unintentionally exposed

    to extra work pressures. Pressure that can cause anxiety,depression and, sometimes, physical symptoms.

    Managing work pressures

    There are many issues that need to be considered. Some of the

    more common include:

    The need to feel wanted. Often staff need to feel they are seen

    as more than a clerical resource or an unnoticed member of a

    not-so-important support team. Consultation with individual

    members shows them their opinion and input is valued.

    Lack of direction. Each member of staff should know exactly

    what their job is. Written position descriptions are the best way

    to define their role and responsibilities.

    Lack of self esteem. Each staff member should have a degree

    of autonomy that is appropriate to their position. Allowing them

    to handle their responsibilities increases their self-esteem.

    Lack of confidence especially around new technologies.

    Provide appropriate training. Provide regular feedback. Give

    assistance or counselling where needed.

    Overwork. Ensure staff have not taken on more work than they

    can reasonably handle.

    Boredom.Allow social interaction at work and ensure all staff

    have enough work.

    Case study

    Work pressures finally got the better of Katherine, an

    Administration Officer for a Sydney based Faith

    Organisation.

    Already suffering undiagnosed depression and family stress

    with a sick child, Katherine suffered a serious breakdown

    caused by an excessive workload and a lack of confidencedue to poor training.

    With no-one to talk to about her stresses at work, her

    breakdown was legitimate and the Faith Organisation was

    found negligent.

    Discrimination is simply abouttreating people differently.This can be because of any sort of perceived difference

    a physical or intellectual impairment, religious belief, marital

    status, race, pregnancy, ethnicity or national origin, age, political

    opinion, employment status, family status, sexual orientation

    or other specific beliefs they may hold.

    All States have anti-discrimination legislation that makes

    it unlawful to discriminate against people for who they are,

    what they may do or how they may behave in their public

    or private life.

    Consequences of discrimination

    There are many possible outcomes of discrimination. It can lead

    to compensation claims or legal action being taken against

    individuals and Churches under OH&S, Industrial Relations or

    Equal Opportunity legislation.

    Dealing with discrimination

    This can be a tricky area for anyone asked to handle the situation.

    Some guiding principles include:

    Be aware of what constitutes discrimination.

    Educate all your staff.

    Ensure pastors, ministers, management personnel,

    employees and those involved in ministry work understand

    what discrimination is.

    Take positive action.

    Make sure your people understand it will not be tolerated.

    A simple way is to have everyone help to draw up a simple

    anti-discrimination policy.

    Safety first.

    If anyone in the Church believes they are about to take any

    action that could be considered discriminatory, have themseek advice from their department leader before

    proceeding.

    Treat it seriously.

    When senior pastors or Church management become

    aware of a complaint, it must be taken seriously and fully

    investigated. It may be necessary to seek legal advice

    before carrying out the investigation.

    Be seen to act.

    Any investigation must be carried out in a timely manner.

    Report it.All matters reported as potentially discriminatory should be

    reported to Ansvar Insurance. We will then be able to

    provide appropriate advice.

    Work Pressures Discrimination

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    Sometimes called bullying, harassment is any unreasonable and

    unwanted provocative action. It can be as simple as deliberately

    annoying someone, provoking a hostile response, or putting

    undue pressure on another person.

    Harassment and the Church

    While there are very few examples of harassment in Churches,

    we must remain vigilant. It can come from anywhere from your

    employees, Church leaders, volunteers or visitors. No matter who is

    causing the harassment, it is the Churchs responsibility to stop it.

    The best defence is to provide an environment where

    harassment is seen as unacceptable.

    Encourage openness. Most often bullies are able to continue

    their harassment because their victims are simply too afraid to

    report it.

    Harassment

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    Effects of harassment

    Harassment can have serious effects on your Church.

    the harassed employees can make more mistakes there is often less co-operation on all projects

    so a negative environment develops

    staff can make workers compensation claims

    valued workers may resign

    Reducing the incidence of harassment

    If your Church is aware of an alleged incident of harassment

    it must be reported to Ansvar Insurance who will provide

    appropriate advice.

    There are some very clear steps you can take to protect

    your Church from harassment:

    make a statement clearly state your intolerance

    of workplace bullying.

    listen be aware of what is occurring in the

    work environment.

    look for the signs check the workplace for

    indications of harassment.

    have a process establish clear procedures to deal

    with complaints.

    be prompt investigating all complaints immediately be firm take action quickly and stick to your decision.

    keep a record all incidents of harassment or bullying

    should be filed.

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    Churches and hygiene health exposures

    Where people may be exposed to hazards like noise, dust,

    asbestos, radiation and Legionella appropriate controls mustbe put in place. The most likely health exposures to occur in a

    Church environment are asbestos and Legionella.

    Asbestos

    Exposure to asbestos fibres in the atmosphere could lead to a

    terminal illness. Such as illness can take 10 to 20 years to manifest.

    Asbestos may be found in many places including insulation, wall

    and floor tiles, electrical switchboards, roofs, fences and lagging

    on pipes. Most forms of asbestos found in buildings are not

    hazardous unless their surface has been damaged.

    It is most unlikely that asbestos will be located in buildings

    erected after 1983.

    If your Church buildings were constructed before 1983 you

    will have obligations under Occupational Health and Safety

    legislation to ensure that asbestos is not a risk to the health

    of people visit ing your property.

    You may be required to:

    establish an Asbestos Register

    establish an ongoing inspection program

    install appropriate signage

    remove unstable asbestos warn maintenance workers of the presence of asbestos

    so they can take appropriate precautions

    If you need help to establish whether there is asbestos on

    the Church property, contact your WorkCover Authority or

    Ansvar Insurance.

    Legionella

    Legionella is a type of bacteria that can be spread through poorly

    maintained cooling towers in evaporative air-conditioning

    systems. If inhaled, this can cause Legionnaires Disease

    a pneumonia-like disease that often results in death.

    Legionella and Churches

    There is some potential for risk of Legionella at larger Churches

    with commercial air-conditioning systems. All Churches that

    have an evaporative air-conditioning system incorporating

    cooling towers need to ensure the system is properly maintained.

    This is a job best left to experts.

    Next steps

    To protect your Church and the congregation you should:

    institute a maintenance contract with a qualified andaccredited air-conditioning service company

    seek written confirmation they will service your equipment

    in line with the applicable legislation in your state

    promptly institute any necessary remedial work that may be

    recommended as a result of the regular inspections carried

    out by the contractor

    maintain a file of the service dockets supplied by the

    contractor. These need to be available for inspection by your

    WorkCover Authority.

    Food poisoning

    Care should be taken whenever food is served. With catering,

    for example, there is a very real risk of food poisoning unless

    stringent hygiene measures are in place.

    Case study

    There was an instance in Melbourne where three hundred

    people became ill as a result of a meal served at a

    religious festival.

    For more details, checkPage 18, People Protection, Food Safety.

    Occupational Health Controls

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    OH&S and you

    This act has been set up to ensure the safety of all employees.

    It applies to the relationship that exists between employers andpaid employees. It also places a duty of care on employers and

    occupiers of premises to ensure they do not adversely affect the

    health and safety of their community.

    In early 2008, the then Minister for Employment and

    Workplace Relations, the Hon Julia Gillard MP, announced

    a national review into model Occupational Health and Safety

    (OHS) Laws. Please make sure you check the government

    website www.deewr.gov.au for any changes to OHS laws.

    The legislation applies equally to all employers regardless ofsize. It includes employees, volunteers, contractors and invitees.

    Employees

    Even if you only have one paid employee, that person will

    be covered by the provisions of the legislation.

    Volunteers

    The provisions of the legislation apply equally to volunteers.

    Indeed, because of their lack of expertise in the areas in

    which they may be working, they are owed an even greater

    duty of care than a paid employee.

    Contractors

    People who are contracted to perform maintenance work

    are covered by the legislation to the extent that the Church

    must not do anything to place them at risk of injury.

    Contractors are however, responsible for their own health

    and safety in relation to things within their own control

    and knowledge.

    Invitees

    Any person who enters the Church property at the invitationof the Church is owed a duty of care under OH&S legislation.

    Such a person must not be exposed to a risk of injury.

    You must comply with OH&S requirements.

    The good news? It is often easier for Churches to address these

    requirements than it is for major industrial employers.

    The Churchs duty of care under the OH&S Act

    In broad terms, the obligations for the Church are the same as

    for any employer. They include:Providing a safe physical environment.You must provide and

    maintain buildings and equipment in good repair and provide

    safe systems of work for employees and others.

    Providing adequate facilities. This includes first aid facilities,

    adequate lighting and sufficient work space

    Managing hazards.You must establish effective methods for

    identifying and dealing with hazards.

    Safety First

    Employees must receive adequate information, instruction,

    training and supervision for all tasks Employees must be trained in the safe handling and storage

    of hazardous substances

    Material Safety Data Sheets must be made available

    All steps to ensure the safety of contractors in the

    workplace must be taken

    Personal protective equipment must be provided where

    necessary. This includes gloves for gardeners and goggles

    for people mowing lawns

    Learning from past experiences. Every accident that harmed

    or could have harmed someone must be recorded. Serious

    injuries must be reported.

    Its everyones responsibility

    Employees, whether paid or voluntary, have a responsibility

    to their employer and to their colleagues. They must:

    comply with lawful instructions

    not behave in a willful and reckless manner

    use any protective equipment provided

    follow all OH&S policies and procedures

    report all hazards to the OH&S Co-ordinator

    OH&S legislation varies from state to state. Please obtain a copyof the OH&S laws and regulations that apply in your state. They

    can be obtained from your local WorkCover Authority.

    Occupational Health & Safety Act 1991

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    Getting started

    Make someone responsible.

    Appoint an OH&S Co-ordinator. The best option is a Churchmember willing to fill the position. Someone with some

    knowledge of the OH&S requirements in your state.

    This section provides you with a structured approach to comply

    with the main provisions of the legislation. It is designed to make

    the task of complying with the legislation less onerous.

    To set up an OH&S program for your Church, read this section

    thoroughly and complete the Action Plan/Audit Tool Template

    (Attachment L). This template can also be used to audit your

    OH&S program annually, ensuring that your Church continues

    to comply with the legislation.

    1. OH&S policy

    Does my Church need a Health and Safety Policy?

    Yes.

    All Churches should have an OH&S Policy outlining their

    commitment to safety. The Health and Safety Policy

    (Attachment M)may be used as a basis for complying with

    legislation. It should be adjusted to suit the needs of your Church

    and signed by the relevant people. It should be reviewed,

    re-signed, updated and reissued annually.

    The policy should be issued to all Church leaders and displayed

    on the Church notice board.

    2. Safety rules

    Does my Church need a set of safety rules?

    Yes.

    There should be written safety rules issued on the same basis

    as the OH&S Policy.

    The rules need to be relevant to your Church and may vary

    according to the physical nature of the Church property andcongregation. See Health and Safety Rules (Attachment N)

    for an example.

    3. Housekeeping

    Is a formalised form of housekeeping necessary in the Church?

    It makes sense to.

    Documented inspections dont just keep your Church neater,

    they keep it safer. Regular inspections help you manage risks

    like trip hazards, potential causes of fire and blocked exits.

    Have inspections carried out by the OH&S Co-ordinator

    accompanied by a different Church leader or employee on each

    occasion. A fresh pair of eyes may notice hazards that someone

    inspecting on a regular basis could overlook.

    To help, we have included a checklist similar to the

    Housekeeping Checklist (Attachment O). Completed copies of the

    checklist should be signed and dated by the person carrying outthe inspection.

    All problems identified should be rectified as soon as possible.

    4. Consultation and participation

    Does my Church need to have a Health and Safety Committee?

    No.

    But you must consult with employees on all matters relating to

    OH&S. A Safety Committee is an easy way to do this.

    If you dont have a Safety Committee, you should:

    consult regularly. This could be in the form of information

    sessions at leaders meetings and/or members meetings

    on a regular basis

    take suggestions on board. Attendees should be

    encouraged to offer suggestions and ask questions

    regarding OH&S issues at these meetings.

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    18 Ansvar Insurance Risk Management and Insurance

    Occupational Health & Safety Act 1991 (contd)

    5. Training

    What health and safety training should my Church provide?

    It will vary from Church to Church.

    Your OH&S Co-ordinator should be made aware of their legal

    responsibilities for training under the OH&S legislation.

    Basic OH&S awareness training should be provided to leaders

    who need to train others.

    An induction package should be provided to volunteer workers.

    A copy of the completed induction checklist should be kept on

    file for all volunteer workers and leaders.

    An example of an Induction Checklist can be found at

    (Attachment P).

    6. Hazard management

    How should the Church address the issue of hazard management?

    The best way to manage hazards is good housekeeping and

    regular maintenance.

    The Housekeeping Checklist (Attachment O)and an Annual

    Hazard Review(Attachment C)may help.

    When youve identified what needs to be addressed, rank the

    hazards in order of their potential to cause injury or damage.

    Address the most dangerous hazard first. Carry on down the

    list until all are rectified.

    All employees, leaders and voluntary workers should be

    encouraged to report perceived hazards to the OH&S Co-

    ordinator. These should be recorded on a Hazard Report Form

    (Attachment D). We have also included a Hierarchy of Controls

    (Attachment J). This helps you decide the best way to deal with

    potential hazards.

    7. First aid

    Has my Church a responsibility to provide trained first aiders?

    No.

    There is no legal requirement. But it makes sense to have

    trained first aiders available where possible, especially when

    there are many people on the property at the one time.

    We recommend:

    trained first aiders are available during services and major

    functions where possible

    an appropriate first aid kit is accessible at all times.

    See First Aid Guidance(Attachment Q).

    8. Emergency response planning

    Does my Church need an emergency response plan?

    Yes.

    A simple emergency response procedure should be in place.

    You can find information on what should be included on page 17

    of Property Protection.

    See page 3, Fire Protection for information about the appropriate

    fire-fighting equipment required. See also Extinguisher

    Identification and Use (Attachment R).

    9. Accident reporting and investigation

    Does my Church need to keep a record of any injuries occurring

    on the site?

    Yes.

    All incidents that cause injury or illness, or those that have the

    potential to do so, should be reported. An Incident Report form

    should be completed by the OH&S Co-ordinator and either the

    person injured or those reporting the incident. (See Attachment

    D.)A record should also be kept of incidents that cause or could

    cause damage to property.

    This helps to

    prevent a recurrence of a similar incident

    provide information to insurers if requested identify and record corrective action.

    10. Purchasing

    What responsibilities does my Church have when looking to

    purchase plant or equipment?

    Think safety first.

    When purchasing major items of plant or equipment, there are

    many matters to be considered. These can include price,

    suitability for the job and how the item will look. You must also

    consider the effects that such an item may have on the health

    and safety of people using it.

    The best way of ensuring that major purchases do not harm

    anyone is to confirm that they comply with the relevant

    Australian Standard. Non-Australian products should comply

    with an International Standard. Look for the Australian Standard

    stamp or identification plate. If you cannot find one, ask the

    manufacturer to provide proof that the product complies with

    the appropriate standards.

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    11. Manual handling

    How should manual handling be dealt with in a Church

    environment?Again, think safety first.

    You can find information on dealing with manual handling issues

    on page 2, Manual Handling Hazards. If your people risk injury

    from heavy or repetitive lifting tasks, you will need to comply

    with the Manual Handling Code of Practice. This explains how to

    identify, assess and control manual handling risks.

    If your Church needs additional help in this area, contact your

    states WorkCover Authority or Ansvar Insurance.

    12. Occupational health controlsDoes my Church have a responsibility to protect people from

    hygiene health exposures?

    Yes.

    Where people may be put at risk due to health exposures,

    appropriate controls must be put in place. This includes

    exposure to noise, dust, asbestos, radiation and Legionella.

    To establish how these can be best dealt with refer to

    Page 15, Occupational Health Controls.

    13. Control of hazardous substances

    What controls do Churches need in relation to hazardous

    substances?

    See page 11, Chemicalsfor advice on how to deal with

    hazardous substances. The Hazardous Substances Inventory

    (Attachment T)and Material Safety Data Sheet Guidance

    Document (Attachment S)provide extra information.

    14. Contractors

    Does the Church have a duty of care to contractors working

    on the site?

    Yes.

    Any contractors who come to work at your Church must be

    aware of the Churchs OH&S policy and any special safety rules

    that apply. Your Church has a duty of care for all contractors

    working at your sites.

    We recommend, before allowing contractors to work on the

    premises, they sign the Contractors Log (Attachment U). This

    shows they have received a copy of the Churchs OH&S policy

    as well as a copy of the Health and Safety Rules. (Attachments

    M and N).

    Some things to consider when contractors are on the

    Church property:

    Are they licensed? Ask for proof of relevant qualifications,such as a license for electricians and plumbers.

    Are they covered? Ask for proof of current public liability

    insurance. The policy number and expiry date should be

    noted and recorded by the Church.

    Do they know the drill? Give them a brief induction

    explaining fire extinguisher locations, first aid facilities, exits

    and any unusual dangers on the Church property.

    Will they be safe? If they are to undertake hazardous work

    such as welding or working at heights, ask what

    precautions they are taking.

    Should you watch? If you believe there may be danger topeople or the premises, watch them while they work.

    Make them asbestos aware. Show them your asbestos

    register if your premises contain asbestos.

    15. Electrical installations and equipment

    What precautions should be taken with electrical installations?

    Page 11 Property Protection, Electrical Safety contains

    information about electrical installation and equipment safety.

    16. Working at heights

    Are there special precautions to be taken if people work atheights on the Church property?

    Yes.

    Page 6, Working at Heights provides information about working

    at heights. There are special precautions to be taken when

    people are working at heights on Church property.

    17. Notification

    Does the Church have a legal obligation to report

    certain occurrences?

    Yes.There are a number of events that have a legal obligation to

    be reported to the appropriate state government department or

    related body. These vary from State to State, but may include:

    Injuries to workers such as:

    a work injury that causes death

    a work related injury that has acute symptoms associated

    with a substance at work

    a work related injury requiring treatment as an in-patient

    at a hospital

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    20 Ansvar Insurance Risk Management and Insurance

    A dangerous occurrence where there was immediate and

    significant risk to any person in or near the Church property.

    This could be from: the collapse, overturn or failure of the load-bearing part

    of scaffolding, a lift or crane

    damage to or malfunction of major plant equipment

    the unintended collapse or failure of an excavation that is

    more than 1.5m deep, or of any shoring

    the unintended collapse or partial collapse of a building

    or structure under construction, reconstruction, alteration,

    repair or demolition

    the floor, wall or ceiling of a building being used as

    a workplace

    an uncontrolled explosion, fire or the escape of anyhazardous substance or gas, including steam

    an electrical short circuit malfunction or explosion

    an unintended or uncontrolled incident or event arising

    from operations carried out at the workplace

    Check your local OH&S regulations for exact requirements.

    In the event of a serious incident occurring, nothing should be

    disturbed without the permission of a government inspector.

    18. Rehabilitation

    Does the Church have a duty to help with the rehabilitation

    of an injured employee?

    Yes.

    Church employees injured in the course of their duties are a

    Church responsibility. The aim is to return them to the physical

    condition they were in immediately prior to their injury and return

    them to their former occupation or as close to that situation as

    possible. The Church has a legal obligation to help with the

    rehabilitation of an injured employee.

    Where an injury requires treatment from a medical practitioner,

    immediate notification should be given to your Workers

    Compensation insurance provider/agent for guidance onrehabilitation responsibilities.

    19. Documentation

    Should the Church keep documentation regarding health and

    safety matters?Yes.

    Your Church must keep documentation regarding health and

    safety matters.

    We recommend the following steps:

    the OH&S Co-ordinator should maintain a file on all

    OH&S initiatives

    records should be kept of all people attending OH&S

    training sessions

    simple minutes should be kept of any meetings relating

    to OH&S a new copy of the OH&S Action Plan and Audit Tool should

    be completed each year (Attachment L)

    the Annual Hazard Review (Attachment C)should be

    completed each year

    all site-specific OH&S documentation should be reviewed

    and updated on an agreed regular basis

    20. Penalties

    Will the Church face penalties if it fails to comply with OH&S

    legislation and regulations?

    Yes.Failure to comply carries severe penalties. The penalties vary but

    range from thousands of dollars for employees to hundreds of

    thousands for employers.

    Jail terms may also be imposed for extremely serious and

    repeat offences.

    Occupational Health & Safety Act 1991 (contd)

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    1300 650 540ansvar.com.au

    Every care has been taken in the compilation of information included in this book to ensure it is accurate at the time of publication. No person should rely on the contents of this publication without first obtaining advice from a qualified professionalperson. The authors and publishers are not responsible for the results of any actions taken on the basis of information contained in this publication, nor for any error in or omission from this publication. In the case studies, names have been

    changed to protect the privacy of the individuals and organisations involved. The authors and publishers expressly disclaim all and any liability and responsibility to any person, whether a purchaser or reader of this publication or not, in respect ofany actions taken in reliance, either wholly or partially, on the information contained in this publication.

    Persons using this book need to ensure that actions they may take in managing risks are taken having regard to all local legislation, regulations and codes of practice. Additional detailed information on many of the issues covered in this booklet isavailable from each states Workcover authority or from Worksafe Australia www.safeworkaustralia.gov.au

    Copyright Notice

    Copyright in this work is owned by Ansvar Insurance No part of this Work may be reproduced copied stored in a retrieval system or transmitted in any form or by any means without prior written permissio n of the Publisher save as permitted

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