3 lives.ie
DESCRIPTION
A presentation for 3 telecom, prepared by Vincent, Jonathan and IftekharTRANSCRIPT
Summary
� Objectives � Strategy � Digital Marketing Proposition � Mobile Marketing � Social Media & Brand Reputation � Actions � Control
Objectives
� To increase our market share by 30% on the 20-30 years old women’s prepaid market in the first year.
� To increase awareness of the 3Pay offer by 100% in the first year.
� To increase the 3 brand awareness by 50% in the first year.
Digital Marketing Objectives � To engage 50% more 20-30 years old
women online during the first 3 month of the campaign. (Sizzle-Extend the brand online)
� To grow by 100% the database email coverage during the first year of the campaign. (Speak-get closer to customers)
� To increase interaction by 100% during the first 3 months of the campaign with the online brand Three. (Serve-add value).
Strategy:
The Brand Three: � Personality: user-friendly telecom brand,
affordable, comes with benefits for the users.
� Brand attributes: freedom, self-expression, youth, enjoyment, drive to do ‘impossible’.
� Emotional Benefits: ◦ Connectedness to the community ◦ Positive attitude towards life
Strategy
Segmentation: ◦ Mobile Intensives (23%) ◦ Mobile Casual (24%) ◦ Mobile Restrained (53%)
Source: Business Wire 2010 Prepay market in Ireland: 70% of subscriptions, predominantly women.
Strategy Targeting: � 20-30 years old women � Urban and single � Very social and outgoing � Has a lot a free time � Social media heavy users Our insight: Young women wants to share about their life
Strategy
Positioning: Three as a conversation brand. We want to differentiate ourselves on the young women's segment. � Online value proposition:
Strategy
The Sequence: 1. Create Traffic: Advertising with
Affiliates & Social Media. 2. Engage: Audience creates content,
reacts, share, interact. Creates Traffic and engagement.
3. Convert: Audience is rewarded for participating and is presented all the benefits of 3Pay.
Digital Marketing Proposition
v Establisment of a conversation platform named 3lives. § Concept § Tactic § The Br3ath system § Implementation § Challenges to implementation
Concept of 3Lives
§ Conversation platform where women will talk about various aspects of their life
§ Dependent on « User Generated Contents »
§ Mixture between Glam.com & Twitter § 3lives refers to three different lives § Personal life: perosnal issues and drives § Social life: interests to share § Emotional life: soft part of a woman’s life
Tactic of 3Lives § Design: simple clean and minimalist § User engagement process step by step:
1. Sign up or log in with Facebook Connect 2. User information will have to be added to the
database 3. First connection will be rewarded with some
« Br3ath points » 4. User can start posting topics, comment, « Like »,
dislike and vote.
The Br3ath system
§ Point collection system refering to the notion of « lives »
§ Aims are to engage users and foster user content generation and user conversion.
Br3ath system § Each user will start with three breaths. § Each user will be awarded for her contribution. § Starting a topic- 3 points § Commenting on a topic- 2 points § Making someone member with reference- 2 points. § To stop flooding and low quality topics, a negative point system will also be
integrated. If any user ‘dislikes’ a topic, the topic poster will lose 3 points. Thus the ‘breath’ system will also be controlled by the users.
§ Everyday, the highest breath gainer will be rewarded with a small amount of bonus balance on her 3pay connection.
§ Certain amount of breath can be converted into products, discounts and vouchers.
§ To get the benefit of breaths, the user must have a 3pay connection. However, without a 3pay connection, anyone still can be a member and participate fully, but to claim rewards she must be registered with a verified 3pay connection.
Implementation � Navigation: � Frontpage: A simple minimal page with log in/ sign
up option, a Rubic’s cube displaying random tags, link to Youtube channel and 3’s advertisements.
� User page: Each user will also have her own page showing topics she started, topics she likes or comments on, and a personal messaging option.
� Log in page: Page showing two different log in options.
� Conversation page: Each topic will create a conversation page where the users can participate.
Challenge to implementation
� Categorization of the topics: relevancy � Flooding with irrelevant posts and
comments � Dealing with 90-9-1 rule � Convert users into 3pay consumers
Mobile Marketing � Mobile Application:
- Check the last top conversations, share, reply, interact. - Create your own conversation and share it on social media. - Log on with Facebook connect, check your profile and your Br3athes. - Use your Br3athes, switch to 3. - Available for iOS and androïd devices.
� Made for the “on the go” use, mobile app fits to our audience lifestyle. � Expected to receive more visits than website. � Will be marketed through: ◦ Appstores ◦ 3Lives.ie ◦ Featured posts ◦ Banner advertising on top irish apps
Social Media
� Facebook page � Facebook application � Brand Reputation Management
Facebook Page � Tactic: ◦ Take advantage of our dependency over
facebook. � Design dialogue � Enhance communication � Provide 3lives users more service (widgets…) ◦ Major aspects: Interaction, entertainment,
communication. ◦ Mottos: Listen, respond, engage
Facebook Application
� Help the people the find who of their friends are using our platform or getting them to encourage their friends to join.
Brand Reputation Management
Key words: aware – addressed - control � Company News � Press Release � Social Media � Industry Awareness � Consumer Response
Actions
Traffic building actions: � Banner advertising � Social Media advertising ◦ Facebook Ads ◦ Twitter promoted posts
� Featured Posts � SEO
Actions Affiliate strategy:
http://www.cosmopolitan.com/ http://www.allure.com/ http://www.glamour.com/ http://www.glam.com/ http://www.elle.com/ http://www.ivillage.com/ http://www.fashionmagazine.com/ http://www.glamourmagazine.co.uk/ http://www.graziadaily.co.uk/ http://www.closeronline.co.uk/
Measurement/Control
� Brand metrics ◦ Traffic: Quantification/Qualification ◦ Sales ◦ Top subjects ranking
Thank You.