3 - cyber city concept
DESCRIPTION
Planning Balikpapan as Cyber City in IndonesiaTRANSCRIPT
B A L I K P A P A N C Y B E R C I T Y
envisioning the making of
Richardus Eko Indrajit - [email protected]
The World is “already” Flat
“ The explosion of advanced technologies now means that suddenly knowledge pools and resources have connected all over the planet, levelling the playing field as never before, so that each of us is potentially an equal – and competitor – of the other.”
Thomas Friedman
No Significant Barriers to Communicate
DISTRIBUTORS
SUPPLIERS
CUSTOMERS
PARTNERS
Finance and Management
Manufacturing and Production
R&D and Engineering
Procurement Distribution
Supply Chain Logistics
Marketing Advertising
Sales Customer Care
Inward Focused Core Business Process and Applications
Internet/Intranet/Extranet
New Demand across the Global Market
Power shift to customer
Global Sales Channel Reduced Cost of
Selling and Buying
Converging Touch Points
Always Open for Business
Reduced Time-to-Market
Enriched Buying Experience
Customization Self Service Reduced Barriers of
Market Entry
Demographics of the Internet User
Power Shift to Communities of
Interest
Cybermediation
Logistics and Physical Distribution
Stock Market Behavior Branding
Acceptance
Actions Everywhere
Hyper Efficiency
Life is about Networking
Services
Services
Enterprise
Commercial Service
Providers
Home
Voice
Data Video Mobility
Cyber City Characteristics
“The network is the city …”
Run All Day Unwired Access Your Data On
all Your Devices Seamlessly
Communicate
Access/ Use Your Data Anytime
Anywhere
Convergence of All Industries
Education Construction
Healthcare Retail Utility
Main Requirements
PEOPLE =users
PROCESS =applications
TOOLS =technology
Everywhere Interactions and Interactivities
Social Services Field Worker Building Inspection
Code Compliance
eGovernment Self-Service
Kiosk
Automated Meter Reading Public Safety
Communications
Legislative Staff Collaboration
Digital Video Surveillance
Emergency Operations
DOT Communications
Modern networking enables improving productivity and efficiency of city operations
Citizens’s e-Life
e-learning
web brow
sing
on-line computer gam
es
chating
digital library
digital museum
on-line shopping
mobile phones
e-ticket
home security
video on demand
video conference
remote health care
student � � � � � � �housewife � � � � � � � � � � � � �senior citizen� � � � � � � � � � � � �traveler � � � � � � � � �commuter � � � � �worker � � � � � � � � � �sales person � � � � � � � �
Full Blown Applications Spectrum
Government Field Case Management Regulatory Compliance License Applications
Public Safety Incident Mgmt Safety Inspection Legal Documentation Remote Monitoring
Education Classroom Note Taking Research Grading
Healthcare Point of Care Electronic Records Prescriptions and Order Entry
Energy & Utilities Service Calls Systems Mgmt Remote Monitoring
Retail Customer Service Inventory Mgmt
Manufacturing Machine Maintenance Logistics Plant Management
Construction & Real Estate Architectural Drawings Listing Management Site Inspection
Finance & Insurance Claims Adjustment Policy Sales Credit Applications
Telecommuting Email services Internet access
Group Activities Planning Logistics Collaboration
Convenience & Access Anytime, anywhere access Information exchange Email communication
Tourism Event planning Information
Business
Government
Citizens
End-to-End Solutions to the Public
WiFi WiMAX Private Networks 3G WAN Wire-line
NETWORK INFRASTRUCTURE
Client Devices Laptops, Tablets, Handhelds
Ruggedized Non-Ruggedized
HARDWARE
Public Safety
Traffic Mgmt eParking, etc
Land Management
Video Surveillance
Asset Management
Distance Learning Healthcare
MOBILIZED SOLUTIONS / SERVICES CATEGORIES
Automation eForms
RFID, Sensors, Smart Objects
Spatial GIS / LBS SOA, SOE, SOI
Security Data / Users
COMPUTING INFRASTRUCTURE
Bottom Line Needs
C U S T O M E R L A Y E R
L O C A T I O N L A Y E R
A P P L I A N C E S L A Y E R
INTEGRATION MANAGEMENT LAYER
IP LAYER Calling/Conferencing
Browser/User Interface
Search Engine
Messaging & Mail
Document Management
Online Support
Retailer Transaction
Electronic Publishing
Content Aggregation
Connectivity
Collaboration
Chatting
PRODUCTS AND SERVICES
KIOSK TELEPHONE TELEVISION INTELLIGENT MONITOR FAX
PE
RS
ON
AL
CO
MP
UT
ER
P
ER
SO
NA
L D
IGITA
L A
SS
ISTA
NT
IN PUBLIC IN VEHICLE
AT
WO
RK
A
T H
OM
E
FAMILIES CONSUMERS COMMUNITIES
BU
SIN
ES
S
INS
TIT
UT
ION
S
City Infrastructure
Intel Technology HT, VT, LT, iAMT, DC, MC, EM64T
SOI (Service-Oriented Infrastructure)
SOA (Service-Oriented Architecture)
Internet Service
Providers Digital Gov’t
Mobile Consumers & Workforces
Digital Homes
Digital Offices (SMB)
Enterprise
Mobile Workforce
Digital Office
Data Center Factory /
Warehouse
Sensors
Grid and Utility Computing
Communication
Grid Enabled
Storage
Grid Enabled
Compute
Grid Enabled
MessagingDirectoryDataOrchestrationResourcesSecurity
Web
Ser
vice
sW
eb S
ervi
ces
Grid Middleware Services
Utility Computing Services
OptimizationLoad BalancingBillingOrchestrationAccountingMetering
Communication
Grid Enabled
Communication
Grid Enabled
Storage
Grid Enabled
Storage
Grid Enabled
Compute
Grid Enabled
Compute
Grid Enabled
MessagingDirectoryDataOrchestrationResourcesSecurity
Web
Ser
vice
sW
eb S
ervi
ces
Grid Middleware Services
Utility Computing Services
OptimizationLoad BalancingBillingOrchestrationAccountingMetering
Utility Computing: Policy-based SLA/QoS, dynamic resource allocation, and pay-for-use
Grid:
Virtualization, Provisioning, Aggregation of shared/pooled Resources
Converged IP Networks: Voice/VoIP, Video and Data
Example of Cyber Estate
Kiosks Site/City Information Events Guide Local amenities Sponsor information Ticketing capabilities Vending capabilities Games Security - Link with Police
Example of Cyber Rally
Value of Cyber City
Growth of IT Exports from the nation
Dispersal of Industry to Tertiary Cities
Contribution to SME Enablement
Enhanced Employment Generation Nationwide
Catalyst of Regional Development
Overall Regional
Development
Nucleating effect on Employment
generation
Secondary Industries coming up
Improvement in Basic and Social
Infrastructure
Example of SME Enablement
Incubation Services
SME ENABLEMENT
AT CYBER CITY International
Cooperation
Marketing & Training Support
Example of SME Enablement
Plug ’n’ Play Office Space
Training Support
Marketing and Information Support
Startup unit
Self Sustainable size
Example of SME Enablement
Cyber City
SME ENABLEMENT CENTER
To promote OPEN
platform
Infrastructure support
Joint initiative of and Technology Partners
Technology Support by leading companies
The Digital Community Continuum
Unwire Mobilize
Digital Community Ready Community Integration Integrated Digital Community
Utilize Extend
ü Establish Hot spots ü Provide basic Wireless
access throughout city ü Establish basic City Web
Portal ü Develop a Public IT Plan
ü Full Mobile Roaming ü eService applications
deployed by all agencies ü Inter-agency
interoperability standard established
ü Federated Services & Security established
ü Expand wireless broadband coverage (3G, Mesh, Wi-Fi, WiMAX)
ü Deploy first applications that improve city services
ü Implement network security policies
ü Anytime, anywhere wireless broadband access
ü Full deployment of efficient government services
ü Citizen access to government services and information
ü Seamless services integration across departments
Challenges in the City
Banking Shopping Taxes Working Multiple Identities
Cellular Wired WiFi Wimax
Incompatible Networks
Business Citizen Govt Employee
Disconnected Agencies
Tomorrow’s Cyber City
One Network
One Face
One Identity A single, portable identity based on strong security
An intelligent infrastructure supporting seamless access
A gateway to integrated e-Services spanning multiple agencies
Cyber City Ecosystem
Service Provider Role
Development Role
Regulator Role
1.Single window clearance and fiscal benefits under STP Scheme 2.Dispersal of industry to tertiary cities
Facilitation
1.Best Broadband connectivity solutions with VAS like IP-VPN & VoIP 2.Incubation space to SME
Creating enabling environment and providing technical infrastructure
1. Policy modification 2. Collaboration with state agencies &
educational institutions
Single Window Clearance and Infrastructure
provider
Stimulating Demand by creating enabling
environment
Interface between Govt. & Industry
ONE STOP SHOP
Building IN or Bolting OUT
Supplier Partner Headquarters Home Worker Branch
Integrated Network Foundation
Voice Management Security WLAN
Source: Cisco
Intelligent Information Network
The Connected
Home
CONSUMER COMMERCIAL
Smart Business
Communications Architecture
Service-Oriented Network
Architecture
ENTERPRISE
IP NGN
SERVICE PROVIDER
Source: Cisco
The Next Generation Network
VPNs Internet Content
Voice & Video Mobility Transport
IP Next-Generation Network
Connecting Customers with Services, Services with Networks,
and Networks with Each Other
Consumer Small/Medium Business
SP Wholesale Enterprise
Source: Cisco
Going to the New IP Network
One unified network for everything
Today Tomorrow
Telephone network
Mobile radio network
IP-Network
Multimedia Access - Advantages: • easy to handle • reliable • mobile
Internet
IP is the Heart of Communication
Everything over IP
IP over Everything
IP to and from Everywhere
Toward Business Requirements
IP
Intelligence Flexibility
Adaptability
Services
Differentiation Loyalty Revenue
Efficiencies
OPEX CAPEX Profits
Control
Service Network Business
Source: Cisco
Today’s Common Biz Model
Service Provider Subscriber
Content Providers
Service Exchange
Best Effort Over the Top
Enhanced Service Delivery
Fee Sharing Co-Branding
Source: Cisco
Issues on IT
Costs allocated do not justify the benefits
Do not align with business needs and strategy
Slow development and deployment processes
High failure rates on implementation stage
Changing so fast, as new technology emerges
Expensive by default, difficult to get supports
Complex in nature, avoid people to deal with it
Issues on IT Governance
?
Values and
Benefits
Costs and
Risks
Pro(s) and Con(s)
Ultimate Values
time
serv
ice
qual
ity
supp
ort
busi
ness
time se
rvic
e co
st
time de
liver
y tim
e
time
stakeholder value
Aligned
Better
Cheaper Faster
time
IT ri
sks
Secured Controlled
Source: ITGI
Business Value of IT
FINANCIAL CUSTOMERS
GROWTH INTERNAL
Business Value of
Information Technology
Source: Robert Kaplan
Value Perspective: FINANCIAL
Expand market share.
Increase revenue.
Return on investment.
Optimise asset utilisation.
Manage business risks.
Source: ITGI
Value Perspective: CUSTOMER
Improve customer orientation and service.
Offer competitive products and services.
Service availability.
Agility in responding to changing business needs.
Cost optimisation of service delivery.
Source: ITGI
Value Perspective: INTERNAL
Automate and integrate the enterprise value chain.
Improve and maintain business process functionalities.
Lower process costs.
Compliance with external laws and regulations.
Transparency.
Compliance with internal policies.
Improve and maintain operational and staff productivity.
Source: ITGI
Value Perspective: GROWTH
Product and business innovation.
Obtain reliable and useful information for strategic decision.
Acquire and maintain skilled and motivated personnel.
Source: ITGI
Information Flow Requirements among Biz Entities
Employees Customers Management Suppliers Partners
Plan – Execute – Check - Control
Resources
Human Resources
Process
Money
Market
The New Battle of Competition
How to manage the data … How to communicate the information … How to transform the knowledge … How to generate business wisdom …
Technology Behind the Key Success Factors
Data Management Technology
Information System and
Communication Technology
Knowledge Management and Business Intelligence Technology
Corporate Governance Management Technology
What Models can Bring Competitive Advantages ?
1. Back Office Communication Technology 2. Front Office Communication Technology 3. Internet and Mobile Connection Technology 4. Customers Profiling and Behaviors Assessment Technology 5. Resources Monitoring and Tracking Technology 6. Multimedia-Based Interaction Technology 7. Electronic Data Center and Management System Technology 8. Corporate Internetworking Alliance Technology 9. Business Intelligence and Security Management Technology 10. Business Applications Hosting Technology
#1 Back Office Communication Technology
Interlocal vs International Call
Fixed vs Mobile
Devices Technology
Individual vs Group Arrangement
Public vs Private
Network
Free Rule vs Specific Rules Applied
#2 Front Office Communication Technology
Interlocal vs International Call
Fixed vs Mobile
Devices Technology
Individual vs Group Arrangement
Public vs Private
Network
Free Rule vs Specific Rules Applied
Toll Free vs Premium Call
Pay per Call vs Charge Back
Waiting List vs Routing System
Manual vs Intelligent Menu
Unrecorded vs Recorded Event
#3 Internet and Mobile Connection Technology
I N T E R N E T
Email Chatting
Mailing List
Blogging
Browsing
Newsgroup
E-Business E-Commerce
#4 Customers Profiling and Behaviors Assessment Technology
#5 Resources Monitoring and Tracking Technology
#6 Multimedia-Based Interaction Technology
#7 Electronic Data Center and Management System Technology
#8 Corporate Internetworking Alliance Technology
#9 Business Intelligence and Security Management Technology
#10 Business Applications Hosting Technology
Call for Partnerships
• Can somebody provide me with that ? • As long as …
• Tailor-made products and services based on our unique needs • Customised business models as required by our company policy • Long-term alliance arrangement as opposed to one time contract • Flexible and scalable enough for my business profile and future growth • Competitive and affordable price for qualified products and services • Exclusive agreement for “our” possible-to-produce innovations • Great help desk and supporting services within 24/7 mode
The End
B A L I K P A P A N C Y B E R C I T Y
good luck with the development of
Richardus Eko Indrajit - [email protected]