3-31123_workdaywhitepapersimplifyhruk.pdf

8/9/2019 3-31123_workdaywhitepapersimplifyhruk.pdf

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Global organisations must be responsive to market realities

to drive performance, whether those realities are new

government regulations, healthcare reform, business

model shifts, or industry upswings and downturns.

Businesses achieve competitive differentiation through

simplicity and consistency across the organisation while

creating a culture of engagement and performance.

By arming managers with tools that offer real-time

insight for unprecedented visibility into the workforce,

organisations can now ensure alignment to the most

important initiatives and be agile enough to readily

absorb and adapt to external shocks.

Here are examples of different methods and strategies

that several Workday customers have taken to drive

performance:

1. Empower Talent to Build a Competitive Edge

Flextronics, a leading electronics manufacturing services

provider with a global network of over 200,000

employees in 30 countries, believes that talent is its

defining resource and competitive differentiator. Hiring,

retaining, staffing, motivating and engaging its workforce

is a top priority. With a large geographical footprint and

a commitment to entering emerging markets, establishing

consistency across key roles in the organisation is

important.

Flextronics is strategically implementing global

consistency across all positions while addressing cultural

nuances and regional laws. Retaining and hiring skilled

talent with the same leadership traits is essential to

capitalising on market opportunities and realising growth

targets.

The company has visibility — by location and by role

— into actual direct labour costs, turnover, experience

levels and other attributes that help to optimise decision-

making while achieving significant financial advantages

with this type of global insight. According to Dave

Smoley, SVP and CIO at Flextronics, “The result was

savings in the range of 30 percent.”

Flextronics took 80 systems and replaced them with

one system. By empowering managers with accurate

and real-time data from a single source of truth, andempowering employees with the ability to update their

administrative information, HR has achieved productivity

gains and can now focus on more strategic organisational

objectives. Flextronics is harnessing the power of the

cloud and an enterprise SaaS solution designed for

connectivity to implement its global workforce strategy,

resulting in significant bottom-line impact and a

competitive advantage.

“Our growth and differentiation

are founded on the talent and

effectiveness of our workforce.

The talent insight that Workday

provides has enabled us to

capitalise on market opportunities

and realise our growth targets,

giving us an edge on the

competition.”

— Denise Haylor

Vice President of Human Resources, Flextronics

Simplify HR to Drive PerformanceLeading HR Organisations Share Their Strategies


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4. Implement Best Practices to Grow Your Global Brand

Four Seasons, a global, luxury hospitality company,

places a huge emphasis on its brand and people. It’s

very important for the company to port its culture when

moving into new locations, because culture is critical to

the company’s success. Its distinctive service is the most

important thing it can give to customers — which means

the company must be able to mobilise its talent around

the world. Based on the Golden Rule, Four Seasons’

culture allows its employees, wherever they are, to

rise to the challenge of servicing the needs of guests.

In order to accomplish that goal, Four Seasons must

have a singular focus on its workforce — the company

not only keeps track of who its employees are, but also

what their needs are from a development perspective.

In addition, Four Seasons tracks employees’ career

aspirations to learn how the company can satisfy those

individuals internally.

“Talent management is the real

business of Four Seasons. We

have two sources of competitive

advantage: our brand and our

people.” “When we go into a new

location,” she continued, “it’s

vital that we bring our service

culture with us. That’s the most

important thing we deliver to

our clients, and so we need to

be able to mobilise our talent

around the world to provide it.”

— Mary Sullivan

VP of Corporate Human Resources, Four Seasons

5. Simplify Operations by Fostering an Agile Workforce

As a leading speciality chemical manufacturer with 125

years of experience, H.B. Fuller’s reach spans the globe.

To promote a culture of innovation, collaboration, and

recognition — all while driving toward superior results

— H.B. Fuller strives to keep its employees engaged

and challenged with the spirit of winning, the power

of collaboration, and the essence of courage. With

operations in four geographic regions, a workforce in 32

countries, and customers in over 100 nations, H.B. Fuller

needed to put in place a system with global capabilities

that offered unprecedented flexibility. Since implementing

Workday, H.B. Fuller executives have more time on their

hands, which allows them to focus on customer needs and

strategically manage the workforce. Having instant access

to global HR information for better decision-making

through a unified business solution allows H.B. Fuller to

achieve significant cost savings to affect the bottom line

and increase engagement from the workforce.

“Agility is key in people-centric

businesses. We no longer have

to limit our business strategies

by the inflexibility of our

systems.”

— Ann Parriott

VP Human Resources, H.B. Fuller


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Workday (U.K.) Ltd | 55 Bryanston Street | London W1H 7AA | United Kingdom

Phone: +44 (0)20 3384 4710 | Fax: +44 (0)20 7155 0401 | www.workday.com/uk

© 2012. Workday, Inc. All rights reserved. Workday and the Workday logo are registered trademarks of Workday, Inc. All other brand and product names are trademarks

or registered trademarks of their respective holders. SIMPLFYHR-091212

6. Unify Your Organisation Around a Central Mission

The companies in the Zappos family pride themselves on

providing stellar customer service externally to customers

and vendors, and internally to their employees. Achieving

such a high level of satisfaction is only possible through

aligning the entire organisation around the company’s 10

core values:

1. Deliver WOW through service

2. Embrace and drive change

3. Create fun and a little weirdness

4. Be adventurous, creative and open-minded

5. Pursue growth and learning

6. Build open and honest relationships with

communication

7. Build a positive team and family spirit

8. Do more with less

9. Be passionate and determined

10. Be humble

These core values drive all the business decisions at Zappos,

including how to utilise technology tools. Zappos is using

Workday to provide on-demand transparency of information

to employees (core value #6!), and harnessing the power of

Workday integrations to feed other systems throughout the

organisation, increasing efficiencies in areas like purchase

order management and benefits administration.

About Workday

Workday is the leader in enterprise-class, software-as-a-

service (SaaS) solutions for managing global businesses,

combining a lower cost of ownership with an innovative

approach to business applications. Founded by PeopleSoft

veterans Dave Duffield and Aneel Bhusri, Workday

delivers unified Human Capital Management, Payroll, and

Financial Management solutions designed for today’s

organisations and the way people work. Delivered in the

cloud leveraging a modern technology platform, Workday

offers a fresh alternative to legacy ERP. More than 280

customers, spanning medium-sized organisations to

Fortune 50 businesses, have selected Workday.

“With a strong core, Zappos

develops its culture, brand,

and business strategies,

while ensuring that theentire organisation is moving

together.”

— Tony Hsieh

CEO, Zappos.com

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