289 leigh watson healy outsell ssp community and innovation 28may2008 ppt1
TRANSCRIPT
© 2008 Outsell, Inc. All rights reserved.
Monetizing Networks and Communities
Web 2.0: Beyond the HypeSSP Pre-Meeting SeminarMay 28, 2008
Leigh Watson HealyChief Analyst, Outsell, Inc.
22© 2008 Outsell, Inc. All rights reserved.
24eyes 24x7 News 43 Things 4INFO About.com ADDICTINGGAMES.CO AdGabber Advogato Aggregato Alesti Feed Reader
AllBusiness Alta Vista Babel Fish AmazonMechanical Turk Amobee AnswerBag Answers.com Applied Marketing Science, Inc. aSmallWorld
Assignment Zero Attensa Online BeanRocket Bebo Big Idea Group BioMedNet BlackPlanet.com Blinkx Blip.tv BlogLines Blue
Dot Break BrightCove Broadcaster.com BullPoo Business.com Buzznet Cambrian House CarDomain Care2
CareerBuilder City-data.com Classmates.com Clip Syndicate Community of Science Consumating Covestor Crackle craigslist
Crowdfunding.com Cyworld DailyMotion Dandelife Daum Del.ciou.us Dell Demand Media Dictionary.com Digg Dodgeball.com
DontStayIn Doostang Douban Ducati EA Online ecademy eConozco Editaste eFunda eHow
EI Village eMindsource Encarta Enchanted Learning EngageMedia Entopia EntreMate ePALS Classroom
Exchange Inc eSPIN Expert Witness Network ExpertVillage Facebook Faceparty Faculty of 1000 Faniq FeedBucket
FeedFeeds FeedLounge FeedReader.net FeedShow.com FeedZilla Fidg't Findarticles.com Flickr Flirtomatic Flock Flurl Fotki
Fotolog Free Translation FREEONLINEGAMES.COM Friends Reunited Friendster Frühstückstreff Gaia Online Gather
Generate Geni.com GlobalSpec GodTube GoFish Goldcorp Challenge Google Google Reader Google Scholar Google
Video Grabline.com Graduates.com Grono.net GuildCafe Guru.com Haystack hi5 Hoover’s Hyves Ideastorm iFilm
imeem IndiaNews InfoPlease.com Inkling Markets Inmobile InnoCentive Intota IRC-Galleria
iStockphoto ITToolbox iWiW Jaiku Jambo Jobster Joga Bonito Kaneva Kinja Kiva.org KnowledgeStorm
Last.fm Lego LibraryThing LinkedIn LiveJournal LiveLeak LookSmart.com LunarStorm Manta Marketocracy
MEETin Meetup.com MetaCafe metaRSS MiGente.com MINICLIP.COM Mixi mnemomap Mochila MOG
Monster Moreover Technologies Mososo Mozilla MSN Games MSN Soapbox Multiply Multiverse Network My
Opera Community My Yahoo! MyChances.net MyChurch My-Currency MyNewsbot MySpace myYearbook Nature Publishing Group
NBX Net Promoter NetInformer Netlog Netscape Netvibes Neurona NewAssignment.Net NewsAlloy NewsBurst
NewsGator NewsIsFree NewsNow NewsOnFeeds Newsvine Nexopia NineSigma Ning NowPublic Nuance
OhMyNews OkCupid One World TV Open Directory Project orkut Our Media OUTeverywhere Oxford Analytica
Pajamas Media Passado Pearson Education PeekVid Pickheads Pickspal Piczo Playahead Plazes Pluck
Pownce Pressrank Primary Insight ProfileHeaven Protopage PutFile QubeTV RateItAll RealArcade Reddit Reunion.com
Revver Rezzibo Rocket Rojo Round Table Group RssPress.it Rummble Ryze Salesforce.com
Science Navigation Group Scintilla Sconex Searchles SecondLife Sermo sevenload sexi Shared Insights, Inc.
Sharkle Shelfari Shockwave.com slashgeo SmartPlanet.com So You Wanna Sofomo Soundpedia Sportsvite Stage6
Steve Jackson Games StudioDell Studivz Stumbleupon Sunday Strategy Swarm of Angels Swicki Beta Swivel
Tabber TagWorld TakingITGlobal Techquila Shots TechTarget The Student Center The Well Third Screen Media ThomasNet Forums
Threadless Todou TopCoder Topix TravBuddy.com Travellerspoint Tribe.net Twango Twitter Umbria
UpToDate uVu Veoh Vimeo Visible Path Vistage International Vizu Vmix Vox
Voxant Vuze Wagerline WAYN We Are Smarter than Me WebBiographies WebEx Wikipedia
WildTangent Network Windows Live Spaces Woophy Work.com Xanga XING XpertUniverse Yahoo
Buzz Game Yahoo HotJobs Yahoo Video Yahoo! Yahoo! 360° Yahoo! Answers Yahoo! Games Yahoo! MyWeb Yahoo_mash Yelp
Yet2 YodPod Yoqoo You Are TV Your Encore YouTube YRUHRN Zaads
Zillow.com Zoints ZoomInfo Zooomr Zopa Zylom
advertising aggregators ajax annotation attention behavioral blogs
blogosphere books boomers business models citizen journalism Usability click
fraud commons Community consumer cool cooperation copying copyright
Participation culture cyberlaw design digital cocooning digital natives
distraction DRM Sharing e-books enterprise 2.0 environment epaper flat
folksonomy free fun games Conversation gaming global internet ipod
library2.0 local location-aware long tail maps marketing millennials Innovation
MMOG mobility music net neutrality networking news online open access
Web 2.0
33© 2008 Outsell, Inc. All rights reserved.
Web 2.0 Definition
• A web of relationships• A web of empowerment• A platform for application development.
It is where the power of information, application, and peer-to-peer collective intelligence meet to do something – whether communing, purchasing, or practicing medicine…
44© 2008 Outsell, Inc. All rights reserved.
Individual users, consumers, business pros, enterprises
The Web 2.0 Environment
Web 1.0 Open Web Portals/Sites - Enterprise 1.0 Portals
Search &Access
Social Networks * Mashups * User-Generated Content
Community/Sharing * Professional Networking
Expert Networks * Crowdsourcing
Blogging * Wikis * RSS * Widgets
Ruby * SOAP * XML * Open Source Software
Mobile * Ajax * CSS * SaaS * Ontologies
Web 2.0 technologies…
Manifest in web 2.0 as…
55© 2008 Outsell, Inc. All rights reserved.
Consumer Social Networks
Networks Evolving
Collegiate Social Networks
Sharing
Conversing
Problem Solving
Crowdsourcing
Professional Social Networks
Enterprise Networks
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Network Definitions – Primary Goal• Professional Networking – To network for job-seeking, sales
prospecting, or other key finding activity
• Community/Sharing – To advance and exchange professional knowledge between peers
• Expert Network – To advance professional knowledge and/or problem-solve by seeking information and guidance from experts or authoritative individuals versus authoritative content
• Crowdsourcing – To source user knowledge / contribution / activity to produce something—part of a contribution to someone or something’s “cost of goods”
77© 2008 Outsell, Inc. All rights reserved.
Emerging Business Models Around Community
88© 2008 Outsell, Inc. All rights reserved.
Business Models RecapAd-Based/Sponsored Blended Subscription Transactional
Professional Networks
Doostang
ecademy
Jobster
Ryze
Spoke
inmobile
Knowledge Sharing
Advogato
BullPoo
Covestor
eHow
GlobalSpec CR4
ITToolbox
MyVing
Scintilla
ThomasNet Forums
TechTarget
Vistage International
Community of Science
Corporate Executive Board
SERMO
The Well
Expert Networks
ALM experts.com
Experts Direct
eMindsource
Expert Witness Network
Gerson Lehrman Group
LECG
Your Encore
Oxford Analytica
UpToDate
Primary Insight
Round Table Group
Intota
NineSigma
Crowd-sourcing
AllExperts
Answers.com
Del.icio.us
Digg
Newsvine
My-Currency
Stumbleupon
Work.com
Yahoo! Answers
Yelp
Wikipedia
Marketocracy
Guru.com
AnswerBag
Swivel Preview
Faculty of 1000
Swarm of Angels
Amazon Mechanical Turk
Big Idea Group
Cambrian House
Idea Connection
InnoCentive
iStockphoto
NowPublic
Yet2
Zopa
© 2008 Outsell, Inc. All rights reserved.
99© 2008 Outsell, Inc. All rights reserved.
Work Processes Redesigned by Community-Based Innovation
New ways to gather customer input
Tribal marketing & product development
Reinventing R&D
1010© 2008 Outsell, Inc. All rights reserved.
Open Innovation Rewriting Rules of R&D
kluster
1111© 2008 Outsell, Inc. All rights reserved.
Community By and For Physicians
Source: www.sermo.com
1212© 2008 Outsell, Inc. All rights reserved.
Open Forums Redesigning Scholarly Communications
Source: network.nature.com
1313© 2008 Outsell, Inc. All rights reserved.
Ten Communities to Watch
1414© 2008 Outsell, Inc. All rights reserved.
Issues & Challenges
•Associations are MIA•Member ownership is key•Advertising not the best model• Third-party revenue is golden• Fortunes are not being made•Movement to gated communities
1515© 2008 Outsell, Inc. All rights reserved.
Who’s Poised to Disrupt
• Who can disrupt?• Information users, authors, researchers
• Providers who give direct access to users
• Those who nurture community
• Who will be disrupted?• Market research providers
• Images, news, anything users can generate
• Closed systems
• GLG & LECG vs. Sermo & Nature
• Google Facebook
• Enterprise work processes
1616© 2008 Outsell, Inc. All rights reserved.
Discussion
What Are You Seeing?
1717© 2008 Outsell, Inc. All rights reserved.
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