289 leigh watson healy outsell ssp community and innovation 28may2008 ppt1

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© 2008 Outsell, Inc. All rights reserved. Monetizing Networks and Communities Web 2.0: Beyond the Hype SSP Pre-Meeting Seminar May 28, 2008 Leigh Watson Healy Chief Analyst, Outsell, Inc.

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Page 1: 289 leigh watson healy outsell ssp community and innovation 28may2008 ppt1

© 2008 Outsell, Inc. All rights reserved.

Monetizing Networks and Communities

Web 2.0: Beyond the HypeSSP Pre-Meeting SeminarMay 28, 2008

Leigh Watson HealyChief Analyst, Outsell, Inc.

Page 2: 289 leigh watson healy outsell ssp community and innovation 28may2008 ppt1

22© 2008 Outsell, Inc. All rights reserved.

24eyes 24x7 News 43 Things 4INFO About.com ADDICTINGGAMES.CO AdGabber Advogato Aggregato Alesti Feed Reader

AllBusiness Alta Vista Babel Fish AmazonMechanical Turk Amobee AnswerBag Answers.com Applied Marketing Science, Inc. aSmallWorld

Assignment Zero Attensa Online BeanRocket Bebo Big Idea Group BioMedNet BlackPlanet.com Blinkx Blip.tv BlogLines Blue

Dot Break BrightCove Broadcaster.com BullPoo Business.com Buzznet Cambrian House CarDomain Care2

CareerBuilder City-data.com Classmates.com Clip Syndicate Community of Science Consumating Covestor Crackle craigslist

Crowdfunding.com Cyworld DailyMotion Dandelife Daum Del.ciou.us Dell Demand Media Dictionary.com Digg Dodgeball.com

DontStayIn Doostang Douban Ducati EA Online ecademy eConozco Editaste eFunda eHow

EI Village eMindsource Encarta Enchanted Learning EngageMedia Entopia EntreMate ePALS Classroom

Exchange Inc eSPIN Expert Witness Network ExpertVillage Facebook Faceparty Faculty of 1000 Faniq FeedBucket

FeedFeeds FeedLounge FeedReader.net FeedShow.com FeedZilla Fidg't Findarticles.com Flickr Flirtomatic Flock Flurl Fotki

Fotolog Free Translation FREEONLINEGAMES.COM Friends Reunited Friendster Frühstückstreff Gaia Online Gather

Generate Geni.com GlobalSpec GodTube GoFish Goldcorp Challenge Google Google Reader Google Scholar Google

Video Grabline.com Graduates.com Grono.net GuildCafe Guru.com Haystack hi5 Hoover’s Hyves Ideastorm iFilm

imeem IndiaNews InfoPlease.com Inkling Markets Inmobile InnoCentive Intota IRC-Galleria

iStockphoto ITToolbox iWiW Jaiku Jambo Jobster Joga Bonito Kaneva Kinja Kiva.org KnowledgeStorm

Last.fm Lego LibraryThing LinkedIn LiveJournal LiveLeak LookSmart.com LunarStorm Manta Marketocracy

MEETin Meetup.com MetaCafe metaRSS MiGente.com MINICLIP.COM Mixi mnemomap Mochila MOG

Monster Moreover Technologies Mososo Mozilla MSN Games MSN Soapbox Multiply Multiverse Network My

Opera Community My Yahoo! MyChances.net MyChurch My-Currency MyNewsbot MySpace myYearbook Nature Publishing Group

NBX Net Promoter NetInformer Netlog Netscape Netvibes Neurona NewAssignment.Net NewsAlloy NewsBurst

NewsGator NewsIsFree NewsNow NewsOnFeeds Newsvine Nexopia NineSigma Ning NowPublic Nuance

OhMyNews OkCupid One World TV Open Directory Project orkut Our Media OUTeverywhere Oxford Analytica

Pajamas Media Passado Pearson Education PeekVid Pickheads Pickspal Piczo Playahead Plazes Pluck

Pownce Pressrank Primary Insight ProfileHeaven Protopage PutFile QubeTV RateItAll RealArcade Reddit Reunion.com

Revver Rezzibo Rocket Rojo Round Table Group RssPress.it Rummble Ryze Salesforce.com

Science Navigation Group Scintilla Sconex Searchles SecondLife Sermo sevenload sexi Shared Insights, Inc.

Sharkle Shelfari Shockwave.com slashgeo SmartPlanet.com So You Wanna Sofomo Soundpedia Sportsvite Stage6

Steve Jackson Games StudioDell Studivz Stumbleupon Sunday Strategy Swarm of Angels Swicki Beta Swivel

Tabber TagWorld TakingITGlobal Techquila Shots TechTarget The Student Center The Well Third Screen Media ThomasNet Forums

Threadless Todou TopCoder Topix TravBuddy.com Travellerspoint Tribe.net Twango Twitter Umbria

UpToDate uVu Veoh Vimeo Visible Path Vistage International Vizu Vmix Vox

Voxant Vuze Wagerline WAYN We Are Smarter than Me WebBiographies WebEx Wikipedia

WildTangent Network Windows Live Spaces Woophy Work.com Xanga XING XpertUniverse Yahoo

Buzz Game Yahoo HotJobs Yahoo Video Yahoo! Yahoo! 360° Yahoo! Answers Yahoo! Games Yahoo! MyWeb Yahoo_mash Yelp

Yet2 YodPod Yoqoo You Are TV Your Encore YouTube YRUHRN Zaads

Zillow.com Zoints ZoomInfo Zooomr Zopa Zylom

advertising aggregators ajax annotation attention behavioral blogs

blogosphere books boomers business models citizen journalism Usability click

fraud commons Community consumer cool cooperation copying copyright

Participation culture cyberlaw design digital cocooning digital natives

distraction DRM Sharing e-books enterprise 2.0 environment epaper flat

folksonomy free fun games Conversation gaming global internet ipod

library2.0 local location-aware long tail maps marketing millennials Innovation

MMOG mobility music net neutrality networking news online open access

Web 2.0

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33© 2008 Outsell, Inc. All rights reserved.

Web 2.0 Definition

• A web of relationships• A web of empowerment• A platform for application development.

It is where the power of information, application, and peer-to-peer collective intelligence meet to do something – whether communing, purchasing, or practicing medicine…

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44© 2008 Outsell, Inc. All rights reserved.

Individual users, consumers, business pros, enterprises

The Web 2.0 Environment

Web 1.0 Open Web Portals/Sites - Enterprise 1.0 Portals

Search &Access

Social Networks * Mashups * User-Generated Content

Community/Sharing * Professional Networking

Expert Networks * Crowdsourcing

Blogging * Wikis * RSS * Widgets

Ruby * SOAP * XML * Open Source Software

Mobile * Ajax * CSS * SaaS * Ontologies

Web 2.0 technologies…

Manifest in web 2.0 as…

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55© 2008 Outsell, Inc. All rights reserved.

Consumer Social Networks

Networks Evolving

Collegiate Social Networks

Sharing

Conversing

Problem Solving

Crowdsourcing

Professional Social Networks

Enterprise Networks

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66© 2008 Outsell, Inc. All rights reserved.

Network Definitions – Primary Goal• Professional Networking – To network for job-seeking, sales

prospecting, or other key finding activity

• Community/Sharing – To advance and exchange professional knowledge between peers

• Expert Network – To advance professional knowledge and/or problem-solve by seeking information and guidance from experts or authoritative individuals versus authoritative content

• Crowdsourcing – To source user knowledge / contribution / activity to produce something—part of a contribution to someone or something’s “cost of goods”

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77© 2008 Outsell, Inc. All rights reserved.

Emerging Business Models Around Community

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88© 2008 Outsell, Inc. All rights reserved.

Business Models RecapAd-Based/Sponsored Blended Subscription Transactional

Professional Networks

Facebook

Doostang

ecademy

Jobster

LinkedIn

Ryze

Spoke

XING

inmobile

Knowledge Sharing

Advogato

BullPoo

Covestor

eHow

GlobalSpec CR4

ITToolbox

MyVing

Scintilla

ThomasNet Forums

TechTarget

Vistage International

Community of Science

Corporate Executive Board

SERMO

The Well

Expert Networks

ALM experts.com

Experts Direct

eMindsource

Expert Witness Network

Gerson Lehrman Group

LECG

Your Encore

Oxford Analytica

UpToDate

Primary Insight

Round Table Group

Intota

NineSigma

Crowd-sourcing

AllExperts

Answers.com

Del.icio.us

Digg

Newsvine

My-Currency

Stumbleupon

Work.com

Yahoo! Answers

Yelp

Wikipedia

Marketocracy

Guru.com

AnswerBag

Swivel Preview

Faculty of 1000

Swarm of Angels

Amazon Mechanical Turk

Big Idea Group

Cambrian House

Idea Connection

InnoCentive

iStockphoto

NowPublic

Yet2

Zopa

© 2008 Outsell, Inc. All rights reserved.

Page 9: 289 leigh watson healy outsell ssp community and innovation 28may2008 ppt1

99© 2008 Outsell, Inc. All rights reserved.

Work Processes Redesigned by Community-Based Innovation

New ways to gather customer input

Tribal marketing & product development

Reinventing R&D

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1010© 2008 Outsell, Inc. All rights reserved.

Open Innovation Rewriting Rules of R&D

kluster

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1111© 2008 Outsell, Inc. All rights reserved.

Community By and For Physicians

Source: www.sermo.com

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1212© 2008 Outsell, Inc. All rights reserved.

Open Forums Redesigning Scholarly Communications

Source: network.nature.com

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1313© 2008 Outsell, Inc. All rights reserved.

Ten Communities to Watch

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1414© 2008 Outsell, Inc. All rights reserved.

Issues & Challenges

•Associations are MIA•Member ownership is key•Advertising not the best model• Third-party revenue is golden• Fortunes are not being made•Movement to gated communities

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1515© 2008 Outsell, Inc. All rights reserved.

Who’s Poised to Disrupt

• Who can disrupt?• Information users, authors, researchers

• Providers who give direct access to users

• Those who nurture community

• Who will be disrupted?• Market research providers

• Images, news, anything users can generate

• Closed systems

• GLG & LECG vs. Sermo & Nature

• Google Facebook

• Enterprise work processes

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1616© 2008 Outsell, Inc. All rights reserved.

Discussion

What Are You Seeing?

Page 17: 289 leigh watson healy outsell ssp community and innovation 28may2008 ppt1

1717© 2008 Outsell, Inc. All rights reserved.

Clip Art in this document is © Microsoft, Corp. Outsell, Inc. is the sole and exclusive owner of all other copyrights in this document, including but not limited to the textual and graphic content and the organization, layout, and display of the information and data contained herein. As a user of this document, you acknowledge that you are a licensee of Outsell's copyrights and that Outsell, Inc. retains title to all Outsell copyrights in the document. You are not permitted to resell, distribute, disseminate, disclose, copy, or otherwise make use of the information contained in this document unless your organization has obtained a content license from Outsell. Wherever and whenever the document, or any portion thereof, is disseminated by your organization with the permission of Outsell, Inc., it must bear the following in a prominent location: “© Outsell, Inc. All rights reserved.”

The information, analysis, and opinions (the “Content”) contained herein are based on the qualitative and quantitative research methods of Outsell, Inc. and its staff’s extensive professional expertise in the industry. Outsell has used its best efforts and judgment in the compilation and presentation of the Content and to ensure to the best of its ability that the content is accurate as of the date published. However, the industry information covered by this report is subject to rapid change. Outsell makes no representations or warranties, express or implied, concerning or relating to the accuracy of the Content in this report and Outsell assumes no liability related to claims concerning the Content of this report.

Outsell is the only worldwide market research and consulting company that delivers must-have intelligence and advice to publishers and information providers. We analyze markets, companies, and trends, and provide fact-based recommendations for high-level executives and product development, marketing, and strategy teams. In addition, we work with information managers to benchmark spending and demonstrate best practices. Outsell invests significantly in original research each year to guide clients in optimizing their strategies, plans, and performance.