Navitaire — it’s like adding wingletsto your entire airline operation.

Achieve higher performance and profitability with Navitaire.

What’s happening behind the scenes is Navitaire. We are the airline industryinnovator in reservation, direct distribution, decision-support, revenue accounting,sales audits, operations management and recovery services. All products areoffered as hosted services from world-class data centers on three continents.And we are part of Accenture, one of the world’s largest global managementconsulting, technology services and outsourcing firms. Since our start in 1993,our customer base has grown to include many of the world’s largest hybrid andlow-cost carriers, including nearly all of the most successful start-ups of thelast decade. Whether you fly a few or hundreds of aircraft, Navitaire’s integratedproduct suite delivers:

� New Skies®, the next-generation reservation and distribution system that offersyou the greatest choice and proven cost-efficiency to increase profitability.

� The industry’s easy-to-use, yet highly sophisticated revenue management system.

� Greater operations efficiency and lower operational costs with the ability toplan, track and rapidly solve even the toughest operations and crew challenges.

� New insights into business operations via access to accurate, timely andcomprehensive reservation, flight and revenue data.

That’s why Navitaire’s customer base has nearly tripled since 2001. Our customersknow that what happens behind the scenes makes the difference between asuccessful airline and an also-ran.

Something remarkable is happeningbehind the scenes at many of the world’smost successful airlinesCustomers see it every day as they discover easier ways to bookflights, cars, hotels and whatever else their dream vacations orbusiness travel requires. Airline managers see it when operationsrun like clockwork no matter how many aircraft they fly. Airlineexecutives see it when they operate profitably in an industrythat can never take prosperity for granted.

Overall, more than 75percent of our reservations

customers’ bookings aremade via the Internet

That’s the recipe for success in today’s airline industry. Navitaire provides the toolsthat make it possible. And all of them are integrated into an easy-to-implement,hosted solution that’s been field-tested for years by dozens of the world’sleading airlines.

Integration, quick deployment and scalability are the hallmarks of Navitaire’ssuccess in helping its customers succeed — from new airline entrants to long-established players. Integration in the sense that Navitaire offers a single compre-hensive solution that includes reservations, revenue management, operations andrevenue accounting for airlines of any size. And scalability that allows airlines togrow at their own pace by leveraging our world-class, fully redundant data centers in the United States, Europe and Asia. Because of Navitaire’s hosted architecture, deployment of new products and services is faster than you maybelieve possible. New routes, new fare structures, new partners, new travel-relatedservices — Navitaire makes it easy to take your business wherever you want it to go.

Great airlines make their own rules.Navitaire helps make it possible.Create competitive differentiation, streamline operations,innovate and break a few rules to become a high performancebusiness.

Navitaire: The numbers speak for themselves

70$14.2B320M700

Navitaire’s customer list includes over70 clients and is growing every day

In 2009, our reservation services bookedmore than 320 million passengers

Over US$14.2 billion in Internetreservation sales in 2008

More than 700 employees in seven globaloffices and three regional data centers

An integrated view of your businessFrom planning to execution, Navitaire provides the technology thatincreases your flexibility and improves your business operations.Technology that lets you streamline, innovate and win market share.

Navitaire’s integrated systemsoffer advanced capabilities for

planning, distribution, operationsand business intelligence

Navitaire’s integrated offerings deliver real value by combining booking, financial,operational and customer data into a consolidated database that gives you a trulycomprehensive view of your business.

Why is this important? Because you want to know more than just the number ofpassengers on a flight — you also want to know how much revenue they representto your business. And you want to create or update one set of flight schedules forpassenger bookings, as well as crew and aircraft scheduling, rather than repeatthe schedule-entry process three times. With Navitaire, there is no need to pullinformation together from multiple database silos. We know you need cost-effective systems that empower customers, reduce redundancies, eliminate errors,optimize staffing, streamline training and provide instant information. That’s thepower Navitaire’s integrated suite delivers.

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PLAN DISTRIBUTE

BUSINESSINTELLIGENCE OPERATE

Revenue ManagementInventoryOperations PlanningLoyalty

Revenue AccountingHosted Data Store

InternetCall Center

API SuiteGDS

Code-ShareWeb Check-In

Travel Commerce

Day of OperationsAircraft Tracking

Crew TrackingRecovery

FaresSchedulesRosters

Core ReportsData Access

CustomersPNRs

Ticketless

RostersBidlines

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New Skies andAirline Operations

Reservation and DistributionNew Skies has the integrated features you needto let your business fly even higher

Whether you are a start-up or an established carrier,Navitaire’s New Skies customer-centric reservationsystem gives your airline the flexibility to tap intoprevailing distribution channels, build market sharewith code-share services and other travel partner-ships, and provide an extra level of service that buildspassenger loyalty. With New Skies, you can:

� Choose your distribution strategy to optimizeprofits. Tailor your distribution to suit yourbusiness plans using the world’s leading Internet-based direct sales engine in combination withGDS connectivity, highly efficient call center tools,code-share services, third-party partnerships andseamless opportunities to generate higher-marginnon-flight revenue.

� Increase ancillary revenue generation. Improveprofitability and promote customer loyalty throughfully integrated sales of insurance, car-hire, hotels,activities and more, all stored within one “superPNR” reservation.

� Take advantage of many payment options.Tap into traditional payment networks, a varietyof unique low-cost payment options or introducenew payment types to accommodate local buyingpatterns, while minimizing settlement costs.

� Be ready for growth. Leverage the proven hostedtechnology that is used by over 70 of the world’smost successful airlines to support your fast growthand ever-changing needs.

� Be the most operationally efficient airlinein your market. Plan, schedule, set fares, book,check-in and generate real-time reporting on everyfacet of your business with New Skies’ full suiteof intuitive, integrated tools.

Revenue ManagementImprove yield and increase revenues up to 8%with powerful tools to transform your business

SkyPrice®, Navitaire’s integrated revenue managementand price optimization system, combines powerful,new price-sensitive forecast and optimization modelswith traditional revenue management methods. Nowyou can combine restriction-free and traditional pricingin ways that make the most sense for your business.

The SkyPrice system’s balanced approach pairs leading-edge forecast and optimization with usability toolshighly valued by carriers of all sizes. SkyPrice offers:

� Forecasting at the fare-class level for traditionalsegmented products and as a function of pricewherein your fare environment is simplified orrestriction-free.

� Option to model competitive price impacts.

� A traditional optimization application, whichassumes product independence to set seatallocations and new price optimization, whichsets optimal price levels.

� Fare valuation and revenue maximization based oneither net or gross fares with an option to includenon-flight revenue.

� A highly intuitive user interface that providesaccess to all key information to let analystsfocus on market trends, critical flights andspecial events.

� Rules-based processing options that supportfast responses to competitive changes usingmacro-level flight management.

� A built-in business analytics and reportingtool, or the ability to feed data to your ownthird-party tool.

Navitaire’s Product Portfolio — A complete suite of fully integrated services.

Airline Operations SuiteMaximize operational efficiency, minimizethe impact of disruptions

Navitaire’s Airline Operations Suite offers advancedtools to optimally manage crews and aircraft.

Geneva Airline Operations Management System

Used by over 30 airlines, Geneva’s 14 modules are acomprehensive platform to manage airline operationsand crew management planning, tracking and com-pliance requirements, while maximizing operationalefficiency. With Geneva, you can:

� Organize, plan, predict, measure and report onactivity in real time to optimize daily aircraftand crew utilization.

� Save money with automated crew sign-on monitorand web-based crew notification options.

� Easily view operational status displays with ourExecutive Ticker, which scrolls near real-timeoperational data to your personal computer.

SkySolver® Operations Recovery Suite

And when things don’t go according to plan,Navitaire’s SkySolver offers the industry’s only fullsuite of operations recovery optimizers. WithSkySolver, operations teams can quickly generateautomated, optimized solutions to disruptions acrossyour network within a few minutes. The suite includes:

� SkySolver-Crew to manage flight-crew redeploymentand recovery in real-time during any disruptionby quickly determining optimized low-cost crewsolutions to return crew to their original plan.

� SkySolver-Ops to rapidly determine the bestsolution for a particular disruption or combinationof disruptions to aircraft schedules.

Revenue AccountingBusiness Intelligence solutions forbottom line success

SkyLedger® Hosted Revenue Accounting Services

SkyLedger is an automated revenue accountingsystem that is seamlessly integrated with Navitaire’shosted reservation system. SkyLedger lets youmaintain the financial integrity of your accountingperiod through critical accounting controls andgeneral ledger feeds. SkyLedger provides:

� Accurate and timely revenue data through nearreal-time feeds of reservation activity that aretranslated into accounting events. The detailed datalets you perform a full reconciliation betweenreservations activity and general ledger transactions.

� Easy data access with complete audit trail viaa suite of reports covering key business activities.Use drill-down access to reach underlying bookingand accounting data to support ad hoc research orauditor requests.

� Efficient, intuitive tools, including automatedcurrency conversion, web-based interfaces andreporting to let your staff easily reconcile dataand perform quick research and analysis.

PRA System® Hosted Revenue Accounting Services

Navitaire’s full-featured PRA System offers superioraccounting controls through a complete suite ofservices to process sales, proration, refunds, first andfinal interline billings and other services. You canalso opt to include Navitaire’s sales audits to protectyour revenue through airline tariff complian ce, withautomated audits including contract fares, taxes,commissions, exchanges and refunds. From increasedrevenue recoveries to a thorough analysis of revenueleakage, you’ll notice improved efficiency and abetter bottom line.

Navitaire is a key partner in helping them achieve their success. But don’t justtake our word for it. Here is what industry leaders are saying about Navitaire:

“We view Navitaire as a very strategic partner. This partnership lets us createinnovative solutions that preserve simplicity and provide access to newcustomers — key elements to enabling Jetstar’s continued growth.”

Bruce Buchanan, Chief Executive Officer, Jetstar

“Navitaire's technology has truly enabled AirAsia’s growth from 2 millionpassengers to 7.7 million passengers in less than two years. Navitaire’sreservation services scaled easily to accommodate our growth.”

Tony Fernandes, Chief Executive Officer, AirAsia

“We wanted to partner with the company creating the platform for theairline model of the future. The move to Navitaire has achieved this goaland paid off handsomely for TUI Airlines.”

Dr. Dieter Faerber, Head of Distribution Competence Center, TUI AirlinesNavitaire’s TUI Airlines customers: TUIfly and Jet4you

“I’ve always found Navitaire to be very innovative. Navitaire has proved to be avery good partner to Tiger as we continue to grow our business here in Asia. ”

Tony Davis, President and CEO, Tiger Airways

“Navitaire’s Airline Operations Suite SkySolver system not only optimizesour operational performance, it enables us to provide the highest levels ofcustomer satisfaction. Technology is wonderful when it gives you an edge.”

Gordon Bethune, Former Chairman and CEO, Continental Airlines

“At GOL, we believe that differentiating your business model is the key to newgrowth and success. Navitaire’s technology lets us make our own rules to betterserve our customers. As a result, our market share has grown from 5 to 36percent in under five years.”

Wilson Ramos, Former Vice President, Planning & Information Technology, GOL

Navitaire is playing a key rolein the industry’s successNavitaire’s more than 70 customers range from new, low-costand fast-growing next-generation hybrid airlines to the world’slargest carriers. They all share the belief that technology should be the enabler, not the obstacle, to new and progressively moresuccessful business models.

Only Navitaire has a solution that matches your business modelNext-Generation Hybrid Carriers

As airline startups grow and prosper,they can’t afford to lose the competi-tive advantages that contributedto their initial success. Navitaire’sintegrated solutions can ensure yourcontinued growth with features thatmake it easy to:

� Leverage your retail brand to sellancillary services through websitesand call centers, including rentalcars, hotel bookings and travelinsurance.

� Enter new markets whenever andwherever it makes sense via yourown services or code-share partners.

� Cater to both business and leisuretravelers. Create unique services tosell directly to new market segments.

� Evolve your distribution channels.Opt to connect to any of nine GDS partners, online travel agents,or bypass the GDS and sell themajority of your reservations directly.

� Partner with other airlines andallow your passengers to reachnew markets served by a broadertravel network.

� Invest in hosted technology solu-tions to stay ahead of the game.Navitaire provides the functionalityand technology that enables yourrapid growth.

� Increase financial reporting confi-dence with timely, accurate revenuedata and access to comprehensiveaudit trail information.

New Airline Start-Ups

New airlines have transformed themarketplace in recent years, andNavitaire is behind the scenes in nearlyall those success stories. We can bethere for your business, too. Oursolutions will enable you to:

� Maintain control and optimizeyour distribution channels, workwith travel agents and corporatecustomers via the GDS, or sellas many reservations as possibledirectly to consumers.

� Launch with the richest set offeatures available that are built intothe industry’s reservation systemknown for proven performance.

� Meet short implementation time-lines through fast deployment ofservices.

� Minimize training costs for newemployees with intuitive interfacesand flexible, adaptive workflowoptions.

� Employ best-in-class cost controland operational efficiencies rightfrom the start. Navitaire offersa complete package of fullyintegrated services.

� Start with the right technologyplatform that will scale easilyas your business grows.

� Develop a clear differentiationin service, and establish a strongretail brand via tailored travel offersand customized websites.

Streamlining Network Airlines

Trying to revamp an established airlineis a daunting challenge. Incumbentsystems, relationships and proceduresmake it hard to determine where tobegin. Navitaire lets you improveefficiency without sacrificing serviceto the key industry partners you havecome to rely on. Navitaire’s integratedsolutions can help you:

� Keep GDS distribution, code-share,industry partnerships and customerservices oriented toward businesstravelers, but capture more ofthe leisure travel market with thedistribution channels they demand.

� Become nimble in a highly competi-tive world. Navitaire lets you instantlylaunch new fares and programs andmeasure their success real-time.

� Reduce reliance on systems thatmake it challenging to shareinformation with other internalsystems.

� Empower customer self-service,such as reservation changes orcheck-in, to make the most ofyour employees’ expertise.

� Enhance customer relationshipswith unique offers to entice themback again and again. With Navitaire,the only limit is your imagination.

What do customers experience when they fly your airline? Howdo employees feel about their jobs? What do investors thinkabout your business performance?

What happens behind the scenes provides the answers. And if what’s happeningbehind the scenes is Navitaire, you are on your way to leadership in the airlineindustry — no matter how many aircraft you fly or markets you serve. Be different.Be innovative. Break a few rules. Your customers expect it. And Navitaire can helpyou make it happen.

To learn more about what’s happening behind the scenes of successful, growth-oriented airlines and discover how we can help your airline become a highperformance business, please visit our website at www.navitaire.com.

Office Locations Data Centers

� Austin � London� London � Minneapolis� Manila � Sydney� Minneapolis� Prague� Salt Lake City� Sydney

Corporate Headquarters

333 South Seventh Street, Suite 500, Minneapolis, MN 55402-2443 USA+1.612.317.7000 phone | 877.216.6787 USA toll-freewww.navitaire.com | contactus@navitaire.com

For Sales Inquiries

+1.612.317.7605 phone | contactus@navitaire.com

Growth, Innovation, Results. Delivered.

Are you a follower or a leader inthe industry’s transformation?

333 South Seventh StreetSuite 500Minneapolis, MN 55402-2443 USA+1.612.317.7000 phone877.216.6787 USA toll-freewww.navitaire.comcontactus@navitaire.com

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Navitaire and its logo aretrademarks of Navitaire.

Growth, Innovation, Results. Delivered.