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Issue: Contract Number & Name SM032 App C4: 16 February 2003 SM032 Appendix C4-PSMC-MS Issue 2.doc Page MS1 Printed 28/02/05 Performance Specified Maintenance Contract Project Name Transit Contract No. Contract Number

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Page 1: 25) State Highway Maintenance Contract Proforma Manual: PSMC

Issue: Contract Number & Name SM032 App C4: 16 February 2003 SM032 Appendix C4-PSMC-MS Issue 2.doc Page MS1 Printed 28/02/05

Performance Specified Maintenance Contract Project Name Transit Contract No. Contract Number

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Maintenance Specification

Table of Contents Maintenance Specification

Issue: Contract Number & Name SM032 App C4: 16 February 2003 SM032 Appendix C4-PSMC-MS Issue 2.doc Page MS2 Printed 28/02/05

1 GENERAL REQUIREMENTS 4 1.1 Contract Description 4 1.2 Limit of Works 11 1.3 Handover and Handback 12 1.4 Ownership 13 1.5 Cost Recovery 13 1.6 Pro-active Preventive Maintenance and Minor Safety Works 14 1.7 Incident Response 15 1.8 Additional Works 15 1.9 Other Contractors 16 1.10 Asset Information 17 1.11 Working Hours 17 1.12 Communication 18 1.13 Inspections 20 1.14 Existing Services 20 1.15 Publications and Standards 20 1.16 Stockpile and Disposal Areas 20 1.17 Performance Appraisal 21 1.18 Strategic Regional Management 22

2 MANAGEMENT PERFORMANCE MEASURES 26 2.1 Definitions 26 2.2 Meetings and Reporting 26 2.3 Quality Control – Management Plans 27 2.4 Quality Control – Implementation 27 2.5 Safety Management 28 2.6 Asset Management 28 2.7 Treatment Design 29 2.8 Network Control 31

3 KEY PERFORMANCE REPORTS 32 3.1 Definition 32 3.2 Key Performance Measure Year 0 Benchmark 32 3.3 Roughness 34 3.4 Texture Requirements 35 3.5 Skid Resistance 37 3.6 Rutting 40 3.7 Surfacing 40 3.8 Structural Condition 42

4 OPERATIONAL PERFORMANCE MEASURES 44 4.1 Definition 44 4.2 Pavement 45 4.3 Shoulders 47 4.4 Drainage Systems 48 4.5 Bridges 52

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Maintenance Specification

Table of Contents Maintenance Specification

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4.6 Minor Structures 55 4.7 Vegetation Control 58 4.8 Signs 60 4.9 Edge Marker Posts 66 4.10 Raised Pavement Markers 68 4.11 Sight Rails 69 4.12 Barriers 69 4.13 Pavement Lines and Markings 70 4.14 Carriageway Lighting 71 4.15 Rest Areas and Weighpits 71 4.16 Detritus 73 4.17 Litter Removal 74 4.18 Incident Response 75 4.19 Other Operational Performance Measures 76

5 COMPLIANCE MONITORING 77 5.1 Objectives 77 5.2 Benchmark Condition 77 5.3 Compliance Monitoring 78 5.4 Non-Compliance System 85

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1 General Requirements

1.1 Contract Description

This PSMC is for network management and maintenance of Length km (Lane length lane.km) of state highway within Transit New Zealand’s Region Region No., including list of SH included in network.

PSMC’s consist of a single contract for the provision of all products and services associated with state highway network maintenance, and replacing the traditional two tier multiple contract system predominantly in use elsewhere in the state highway network. It seeks to maximise the skills, expertise, innovation and systems of the roading industry to provide better outcomes and thus better value for money.

Fundamental to the PSMC concept is the need for a cooperative approach by the contracting parties. The conditions of contract seeks to remove the traditional adversarial relationship between Principal, consultant and contractor.

The PSMC is a lump sum contract. The tendered lump sum includes all costs to:

a) bring the Assets up to the contracted standard;

b) ensure the Assets comply with safety standards as they may change;

c) manage the integrity of the Assets through a cost effective long term network management and maintenance strategy; and

d) provide all inspection, identification, programming, prioritization and delivery of maintenance services necessary to achieve and demonstrate compliance with the Performance Criteria.

Monthly payments will be made to the Contractor for the Services throughout the term of the Contract, in accordance with the Basis of Payment. Payment is independent of actual works and services provided but may vary subject to adjustments provided for in the Contract Documents.

The Contractor is required to implement a system to monitor its performance and to demonstrate compliance with the Performance Criteria throughout the term of the Contract sufficient to stand scrutiny under review by the Superintendent or those nominated by the Superintendent. The Superintendent will also review the Contractor’s systems, procedures and records and may inspect the Assets to ensure the Performance Criteria are achieved. The Principal, at its cost, may contract with an independent party to conduct formal audits of the Contractor’s performance, annually or as otherwise required by the Superintendent.

Innovation is strongly encouraged under PSMC. The Contractor is expected to develop innovative ways of providing the Services and achieving the Performance Criteria.

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A risk is an uncertain event which when it occurs, may have a material effect on the extent of the Services to be performed by the Contractor or on the cost to the Contractor of performing the Services. The Principal is seeking to achieve price certainty with regard to the PSMC. In this regard the Principal seeks to allocate risks to the party best able to manage it. Except where explicitly stated to the contrary in Appendix 1.1, the Contractor bears all risk in the lump sum tendered price.

1.1.1 Services

The Services include the provision of all products and services required to achieve the Performance Criteria, other requirements as set out in the Contract Documents and best practice standards. The Services include all activities under the Roading Maintenance Output Class 2: State Highways, and the Improvement and Replacement of Roads Output Class 4: State Highways, both as defined in the Transfund New Zealand Programme and Funding Manual, unless specifically excluded below in Maintenance Specification, Clause 1.1.1. The following list of network management and maintenance activities to be performed under PSMC is indicative and should not be construed as being exhaustive:

a) all activities under Work Category 1: Pavement Maintenance including all routine pavement, shoulder, drainage and culvert maintenance;

b) all activities under Work Category 2: Area Wide Pavement Treatment including satisfying the requirements of Maintenance Specification, Clause 2.7;

c) all activities under Work Category 4: Maintenance Chip Seals including satisfying the requirements of Maintenance Specification, Clause 2.7;

d) all activities under Work Category 5: Thin Asphaltic Surfacing including satisfying the requirements of Maintenance Specification, Clause 2.7;

e) all activities under Work Category 6: Seal Widening including satisfying the requirements of Maintenance Specification, Clause 2.7;

f) all activities under Work Category 7: Bridge Maintenance except as specifically excluded below;

g) all activities under Work Category 10: Amenity/Safety Maintenance including vegetation control, litter removal, detritus, minor structure maintenance, routine minor safety works in accordance with Maintenance Specification, Clause 1.7.1 and Incident Response in accordance with Maintenance Specification, Clause 4.18;

h) all activities under Work Category 12: Traffic Services including sign (including those erected on gantries), edge marker post, raised pavement marker and pavement marking maintenance, except where listed as specifically excluded below in Maintenance Specification, Clause 1.1.1;

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i) all activities under Work Category 13: Carriageway Lighting including payment of all costs and charges associated with lighting maintenance and the supply of electricity to and electricity consumed by lighting;

j) all activities under Work Category 17: Professional Services including:

• receipt of the Assets and records from the existing service suppliers and, at the completion or termination of the Contract, handover of the Assets and records, in a format specified by the Principal, to the incoming contractors

• development and implementation of a quality plan, health and safety management plan, emergency and contingency plan, safety management and intervention plan, traffic management plans and maintenance management strategy all of which must reflect the Performance Criteria and promote the Principal’s overall objectives (see Maintenance Specification, Clause 1.1.2)

• asset management, including collection and update of asset inventory data including the RAMM database, Highway Information Sheets and Route Data Sheets

• preparation and delivery of the Forward Works Programme: Capital Works, Forward Works Programme: Maintenance, Annual Plan: Capital Works and Annual Plan: Maintenance for the contract area including provision of project feasibility reports

• provision of timely input plans and reports for Region Region No.

• resource management planning to the extent provided in the Contract Documents

• all network control activities including monitoring compliance with consents

• requiring, receiving, approving, co-ordinating and ensuring compliance with all Traffic Management Plans where required for any activity within the Limit of Works, including works by other contractors

• response to public complaints, requests and enquiries

• crash and damage reporting

• accident investigation of individual sites as requested and monitoring of crash reduction study sites

• provision of a qualified team member to participate in crash reduction studies undertaken by the Principal within Region Region No.

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• provision of a qualified team member to participate in safety audits undertaken by the Principal within Region Region No.

• compliance monitoring and reporting

• achievement monitoring and reporting

• performance appraisal activities, including satisfying the requirements of Maintenance Specification, Clause 1.18

• Consultant to list any other included professional services

except where listed as specifically excluded below in Maintenance Specification, Clause 1.1.1;

k) all activities under Work Category 20: Preventive Maintenance funded within the lump sum, in accordance with Maintenance Specification, Clause 1.7.2;

l) all activities under Work Category 30: Emergency Reinstatement including Incident Response in accordance with Maintenance Specification, Clause 4.18, and in so far as risk is not allocated to the Principal in Appendix 1.1;

m) all activities under Work Category 39: Road Reconstruction necessary to comply with the Performance Criteria;

n) all activities under Work Category 40: Pavement Smoothing necessary to comply with the Performance Criteria;

o) all activities under Work Category 60: Minor Safety Projects funded within the lump sum, in accordance with Maintenance Specification, Clause 1.7.2;

p) all other network management and maintenance activities necessary to bring the Assets up to the contracted standard and comply with the Performance Criteria, not specifically excluded below in Maintenance Specification, Clause 1.1.1.

q) Consultant to list any other included services

The Services specifically exclude:

i) investigation, design and surveillance of projects under Improvement and Replacement of Roads Output Class 4: State Highways, as defined in the Transfund New Zealand Programme and Funding Manual, that require funding additional to the lump sum (except for the provision of project feasibility reports);

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ii) maintenance of any part of the Assets which is the subject of a separate and discreet contract to the extent provided in Maintenance Specification, Clause 1.10.2;

iii) all activities under Work Category 3: Major Drainage Control including all culvert, stormwater structure and drainage maintenance

iv) the following activities under Work Category 7: Bridge Maintenance:

• structural repair and structural maintenance of bridges

• installation, maintenance and removal for bailey bridging;

v) the following activities under Work Category 12: Traffic Services:

• installation and maintenance of traffic signals, speed camera detectors, existing Transit New Zealand traffic counting station detectors and recorders, barrier arms and associated signals, moveable lane barriers, variable message signs, emergency telephones and closed-circuit televisions/cameras

• structural repair and structural maintenance of gantries;

vi) the following activities under Work Category 17: Professional Services:

• crash reduction studies (except to the extent provided elsewhere in the Contract Documents)

• legalisation of existing road reserve

• manage Transit New Zealand stock of bailey bridges

• administration of Limited Access Road declarations

• traffic counting surveys

• resource management planning (except to the extent provided elsewhere in the Contract Documents)

• General, Detailed or Special Inspections of bridges, as defined in Appendix 13.3 of the Transit New Zealand Bridge Inspection and Maintenance Manual

• rating of bridges for overload capacity

• supervision of the movement of over-weight or over-dimensioned vehicles

• Consultant to list any other excluded professional services

vii) activities under Work Category 20: Preventive Maintenance that require funding additional to the lump sum, in accordance with Maintenance Specification, Clause 1.7.2;

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viii) all activities under Work Category 25: Property Management;

ix) activities under Work Category 30: Emergency Reinstatement other than Incident Response in accordance with Maintenance Specification, Clause 4.18, and in so far as the risk is allocated to the Principal in Appendix 1.1;

x) all activities under Work Category 33: Traffic Management (except to the extent provided elsewhere in the Contract Documents);

xi) all activities under Work Category 35: Bridge Renewals;

xii) all activities under Work Category 38: New Roads and Bridges;

xiii) activities under Work Category 39: Road Reconstruction other than necessary to comply with the Performance Criteria;

xiv) activities under Work Category 40: Pavement Smoothing other than necessary to comply with the Performance Criteria;

xv) all activities under Work Category 42: Seal Extension;

xvi) all activities under Work Category 43: Transportation Studies;

xvii) all activities under Work Category 44: Strategy Studies;

xviii) all activities under Work Category 45: Property Purchase;

xix) activities under Work Category 60: Minor Safety Projects that require funding additional to the lump sum, in accordance with Maintenance Specification, Clause 1.7.2;

xx) Consultant to list any other excluded services

Guidance Note: Care should be taken to ensure that this list of exclusions and the above list of inclusions are mutually exclusive. Any service removed from this list of exclusions should be included on the above list of inclusions, and vice versa.

1.1.2 Contract Objectives

The objectives of the PSMC are for the Contractor and Principal to work with the Management Board to:

a) achieve the Principal’s overall objective:

Provide a safe and efficient state highway network with the highest level of availability to road users and which satisfies stakeholder expectations.

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b) achieve the Performance Criteria while preserving the lump sum

c) achieve best value for money for roading network maintenance

d) improve the quality of the network through improvement of delivery methods

e) accept and manage risk

f) lead the industry in introducing and trialing innovative methods and practices and the dissemination of information

g) establish and promote a co-operative culture which recognises the aspirations of both parties

h) establish Transit New Zealand’s brand name for state highway operations

1.1.3 Contract Outcomes

The Principal’s overall objective to provide a safe and efficient state highway network with the highest level of availability to road users and which satisfies stakeholder expectations is underpinned by eight outcomes.

The outcomes are:

a) Safety – Foster a network for road users and to support innovation in the development of techniques that: • manage traffic safely • provide road users with realistic perceptions of danger • provide consistent, safe and forgiving road environment with no surprises for

road users • provide a safe working environment for maintenance and construction activities

b) State Highway Protection - <<Monitor>> or <<Limit and rationalise>> accessways to protect the efficiency of the state highway network and control signs, glare/lighting and vegetation

c) Environment and Aesthetics - To avoid, remedy or mitigate, as far as possible, the adverse effects of highway maintenance and construction activities and road use on the environment

d) Asset Management - Optimise long term road maintenance to achieve desirable long term condition

e) Preventive Maintenance - Protect the long term reliability of the highway by proactive and innovative preventive maintenance

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f) Contract Delivery - Use a systems approach to deliver the core needs of Transit New Zealand within the lump sum

g) Culture - Encourage a co-operative environment for all parties involved in the Contract to achieve the necessary outcomes

h) Services - Improve reliability of travel, minimise travel disruptions and keep customers informed of Transit New Zealand’s business.

1.1.4 Specific Requirements

The Performance Criteria which underpin the outcomes are described in Maintenance Specification, Sections 2 – 5 inclusive. They include the:

a) Management Performance Measures, (see Maintenance Specification, Section 2)

b) Key Performance Measures, (see Maintenance Specification, Section 3)

c) Operational Performance Measures, (see Maintenance Specification, Section 4)

d) Compliance Monitoring, (see Maintenance Specification, Section 5)

1.2 Limit of Works

Appendix 1.2 defines the Limit of Works in tabular and graphical form.

The Limit of Works consists of No. of sub-networks sub-networks. Service levels for Key Performance Measures and Response Times for Operational Performance Measures vary for each of the No. of sub-networks sub-networks.

Guidance Note: Generally three or four sub-networks will provide the right balance between describing the different needs of the sub-network and administrative burden. Five sub-networks may be required for networks with extremely diverse characteristics.

The Principal has Memoranda of Understanding with each of the territorial authorities prescribing limits of responsibility. In the event that there is no Memorandum of Understanding or a Memorandum of Understanding exists but does not cover a particular thing or Service then the limits of responsibility shall be specify principles or reference document. The Contractor is responsible for fulfilling all of the obligations assigned to Transit New Zealand in these documents.

Notwithstanding the above, the Limit of Works is further described by the following:

a) where the existing state highway is located only partly within the legal road reserve, the Limit of Works shall be defined by the existing fence line, the top of a cut batter or

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toe of a fill batter, whichever is of greater offset from the road centreline but extending to the inlet or outlet structures of any culverts under the road

b) the Limit of Works with respect to carriageway lighting shall extend to the back of the montrose box

c) Consultant to list other specific Limit of Works definition

To avoid implying Transit New Zealand acceptance of unofficial or illegal crossings, the Contractor must not surface for any distance down a vehicle access or crossing intersecting with the state highway, unless that vehicle access is a local road or minor side road constructed specifically for the use of the general public.

Appendix 1.3 lists the known and current land entry agreements that have been made for access into adjoining properties to complete routine maintenance work. The Contractor must comply with the specific requirements of each agreement.

1.3 Handover and Handback

The existing network maintenance and management contracts include provision for total responsibility to be transferred to the Contractor on the Commencement Date with a requirement for one calendar months notice to the incumbent consultants and contractors.

The Principal will be responsible for negotiating with all incumbent contractors and consultants regarding handover of the Assets to the Contractor.

The following lengths of state highway have unresolved liability issues with respect to pavement design life:

a) Consultant to list by SH and RP

b) Consultant to list by SH and RP

c) …

Each of these sections will be separately handed over to the Contractor once the relevant outstanding liability issues have been resolved. At the time of handover, these sections will have a 25 year pavement design life.

The incumbent network maintenance contractor utilises various equipment and material including:

a) temporary signs and signals;

b) fencing; and

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c) miscellaneous tools and materials.

Any equipment or material that is the property of the Principal will be made available to the Contractor within two weeks of the Commencement Date at no charge.

The Contractor shall ensure continuity of all temporary works that are provided to mitigate a safety hazard.

All temporary signs, signals and fencing in the Contractors possession, that are being used to provide the Services at the completion of the Contract, shall become the property of the Principal. No payment for such equipment and materials will be made to the Contractor.

1.4 Ownership

Although ownership of the Assets remains with the Principal, the Contractor is encouraged to develop a sense of ‘ownership’.

The Contractor is expected to proactively assume responsibility on the Principal’s behalf for the implementation of Transit New Zealand policies, particularly in the areas of information management, network controls and safety.

The Contractor shall pursue a strategy of proactive routine preventive maintenance to minimize potential capital works needs due to lack of maintenance. The Contractor shall pursue a strategy of proactive routine minor safety work to minimize safety hazards.

The Contractor shall maintain a responsibility for ensuring safety, good public relations and compliance with the Principal’s standards in areas of the network where other consultants are concurrently working. Generally, the Contractor will raise any concerns initially with the other consultant, but, in urgent situations, the Contractor shall take immediate action to ensure public safety or protect the Principal’s interests. The Principal will enter into separate professional services contracts for services which do not fall within the Services, some management related professional services, and for the implementation of some aspects of the National Roading Programme. Those contracts may include, but are not limited to the activities excluded from the Services as described in Maintenance Specification, Clause 1.1.1.

1.5 Cost Recovery

The Contractor is responsible for the day to day management of network control as described in Maintenance Specification, Clause 2.8. The cost of these activities is included in the lump sum.

Where the Principal would normally be entitled to recover its costs in respect of any network control activity, the Contractor may attempt to recover its costs for performing

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these activities from parties other than the Principal. The Principal shall be under no obligation to assist in such cost recovery other than to provide the Contractor with delegated authority to seek recovery.

Cost recovery for damage to Assets shall be in accordance with Conditions of Contract, Clause 1.5.12.

1.6 Pro-active Preventive Maintenance and Minor Safety Works

Pro-active preventive maintenance and minor safety works are considered to be in the best interests of both the Principal and the Contractor.

Where responsibility for a particular item of preventive maintenance or minor safety work has not been clearly established prior to award of the Contract, responsibility shall be allocated in keeping with the intent of the agreements established for other items of preventive maintenance or minor safety works as appropriate.

Completed preventive maintenance and minor safety works (both routine and non-routine) shall form part of the Assets and be maintained as part of the Services.

1.6.1 Routine Work

Routine preventive maintenance works are timely effective measures performed as part of the Services, focused on minimizing consequential damage, inconvenience to motorists and future costs. Such preventive maintenance works are strongly encouraged by the Principal. It is envisaged such work may include clearing culvert inlets and outlets, diverting of surface water away from areas of instability, grassing down and like measures.

Routine minor safety works are timely effective measures performed as part of the Services, focused on minimizing safety hazards. They include, but are not limited to, all safety maintenance recommendations identified by crash reduction studies and minor safety works recommendations identified by crash reduction studies, to the extent that they are included within the Services as described by the Variation Benchmarking Guidelines in Appendix 1.13. Such minor safety works are strongly encouraged by the Principal. It is envisaged such work may include relocating or adding new regulatory, warning and advisory speed signs and chevron markers, relocation of obstructions, addition of new pavement markings and like measures.

1.6.2 Non-routine Work

Non-routine preventive maintenance are those works defined as Work Category 20 in Transfund New Zealand’s Programme and Funding Manual. They are required to protect the serviceability of the roading network and to minimise the threat of road closure. It is envisaged such work may include gravity retention walls, horizontal drainage of slips, toe

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weighting, soil conservation planting, the use of geogrid and geotextiles, rip rap protection and in stream channel works and like measures.

The Contractor shall maintain a comprehensive list of all non-routine preventive maintenance opportunities within the Limit of Works, not included within the Services as described by the Variation Benchmarking Guidelines in Appendix 1.13. Reports justifying each such preventive maintenance opportunity as eligible for funding additional to the lump sum, shall periodically be referred to the Principal for a decision.

Non-routine minor safety works are those works defined as Work Category 60 in Transfund New Zealand’s Programme and Funding Manual, Clause 2.2.3. They consist of all capital works recommendations identified by crash reduction studies and minor safety works recommendations identified by crash reduction studies, to the extent that they are excluded from the Services as described by the Variation Benchmarking Guidelines in Appendix 1.13. It is envisaged such work may include easement of curves and backdrop planting to curves and like measures.

The Contractor shall maintain a database providing the most complete representation possible of crashes within the Limit of Works. The Contractor shall include in the Safety Management Intervention Plan a comprehensive list of non-routine minor safety works. Reports justifying each such minor safety work opportunity as eligible for funding additional to the lump sum, shall periodically be referred to the Principal for a decision.

1.7 Incident Response

The Contractor is required to provide a 24 hour, seven day a week timely incident response service.

Emergency Work, as defined in the Transfund New Zealand Programme and Funding Manual, other than Incident Response and to the extent that it is a risk allocated to the Principal in Appendix 1.1, shall be treated as additional works in accordance with Maintenance Specification, Clause 1.9.

1.8 Additional Works

Additional works shall be Directed in accordance with Conditions of Contract, Clause 1.7.2.4 such that nothing in the Contract prevents the Principal from engaging another contractor to perform work or services, which if carried out by the Contractor, would require a variation of the Services.

The Contract provides discretion to the Superintendent with respect to the execution of additional works by the Contractor up to a total cost of $<<400,000>> in respect of each discreet project involving additional works. To this extent where the Superintendent assesses a benefit exists to the Principal, which may take the form of:

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a) expedited work;

b) increased efficiency; and/or

c) reduced administration costs,

the Superintendent may at his sole discretion Direct additional works which do not form part of the Services.

The $<<400,000>> limit may be adjusted by the Principal <<at the end of years 3 and 6 of the Contract period>>. The Principal’s decision as to any revised level for additional works will be final.

1.9 Other Contractors

Other contractors may be working within the Limit of Works at various times. This work may include capital works projects, installation of services, etc. Such work may be in progress at the Commencement Date.

1.9.1 Current Contracts

Appendix 1.4 lists the:

a) sections of the Assets under the control of other contractors as at the Commencement Date;

b) the type of work;

c) due date of completion of the contract and/or period of defects liability; and

d) contact person and contact numbers.

1.9.2 Maintenance Responsibility

The Contractor is required to manage all activities within the Limit of Works to the extent that it is necessary to ensure the safe and efficient movement of traffic at all times, and that the quality of the Assets are not compromised by the activity or inactivity of others.

The presence of other contractors does not relieve the Contractor of its obligations to maintain the Assets according to the Contract Documents, unless the presence of other contractors directly affects the Services.

The Contractor will not be responsible for:

a) maintenance of those Assets included within the limits of a capital works project being undertaken within the Limit of Works under another contract between the date of possession of site and the date of practical completion of those other contracts.

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b) maintenance arising from defective workmanship or materials of any Assets which have been upgraded as a capital work under other contracts and, for the time being, are the maintenance responsibility of another contractor between the date of practical completion and the end of the defects liability period of those other contracts.

A joint inspection, conducted by the Superintendent and the Contractor on practical completion of other contracts, will identify any particular maintenance or omission responsibilities of the other contractor that may exist at the date of practical completion. The Contractor will be responsible for ongoing day to day and periodic maintenance to any assets that lie within the limit of works of other contracts between the date of practical completion and the end of the defects liability period of those other contracts.

If invited, the Contractor must participate in a Stage 4 Safety Audit conducted on practical completion of other contracts, to identify any particular safety-related responsibilities of the other contractor that may exist at the date of practical completion. This Safety Audit may be performed in parallel to the above joint inspection conducted by the Superintendent and the Contractor.

A joint inspection, conducted by the Superintendent and the Contractor at the end of the defects liability of other contracts, will identify any particular maintenance or omission responsibilities of the other contractor that may exist at the end of the defects liability period. The Contractor will not resume responsibility for the Assets in question until the identified reasonable responsibilities of the other contractor are discharged, but only to the extent that such responsibilities have not been discharged.

1.10 Asset Information

Appendix 1.5 lists the information relating to the Assets that has been provided to the Contractor.

1.11 Working Hours

No work:

a) shall be performed at any times that may compromise the safety of workmen or road users;

b) shall be performed at any times that may create a nuisance to adjoining landowners or road users;

c) except for Incident Response, shall be performed from noon the day before any long weekend or public holiday to noon the day following the long weekend or public holiday, unless otherwise agreed with the Superintendent. A long weekend is any

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weekend when a public holiday falls on the Friday before, during or Monday after a normal weekend;

d) except for Incident Response, shall result in an unsealed surface from noon the day before any long weekend or public holiday to noon the day following the long weekend or public holiday, unless otherwise agreed with the Superintendent. A long weekend is defined in c) above;

e) of a planned or programmed nature that obstructs or hinders traffic flow, shall be performed on any state highway from <<noon on 18 December>> to <<noon on 14 January>>, unless otherwise agreed with the Superintendent; or

f) except for Incident Response, that may restrict traffic lanes shall be performed within the lanes between the hours <<7:30>>am to <<9:00>>am and <<4:00>>pm to <<6:00>>pm, unless otherwise agreed with the Superintendent and the parties identified in Maintenance Specification, Clause 1.18.5 as being responsible for regional traffic management.

1.12 Communication

1.1.1 Public Enquiries

The Contractor must establish a system for receiving and logging all public complaints, requests and enquiries. The log must record the substance of the complaint, request or enquiry, time received and the time and details of actions taken to resolve it.

The Contractor must refer enquiries related to a private development proposal adjacent to or within the State Highway reserve to the Transit New Zealand Regional Planner for resolution.

The Contractor must refer complaints, requests or enquiries otherwise outside the scope of the Services or the Contractor’s knowledge or expertise to the Superintendent or the Principal, as appropriate, for resolution.

The Contractor must refer complaints, requests or enquiries outside Transit New Zealand’s business activities to the appropriate authority for resolution.

Referral of a complaint, request or enquiry by the Contractor shall not absolve the Contractor of its responsibility for tracking the satisfactory resolution of the complaint, request or enquiry.

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1.1.2 Publicity

The Contractor:

a) may not publish or provide to any third party copies of photographs or other details of the Services without the prior approval of the Superintendent;

b) must allow access to the Assets for any person(s) designated by the Superintendent to collect information and/or take photographs;

c) shall prepare for the Superintendents comment, then action, appropriate media releases as and when necessary; and

d) must not release any asset data or information without the written consent of the Principal.

1.12.1 Advertising

The Contractor shall:

a) advertise on radio and in newspapers all programmed works that:

• <<require the closure of one or more lanes; or>>

• <<require a major detour; or>>

• <<disrupt traffic flows within urban areas;>>

• other criteria specified by Consultant

b) advise all adjoining businesses and occupants within urban areas (as appropriate) both verbally and in writing of the extent and expected duration of all pavement resurfacing and marking work.

c) advise the Superintendent, Automobile Association, emergency services, New Zealand Police Traffic Safety Unit and local authorities (as appropriate) both verbally and in writing of the extent and expected duration of all pavement resurfacing and marking work.

A minimum of five (5) Business Days notice is to be given in all cases.

Newspapers to advertise in include the << New Zealand Herald>>, Consultant to specify local newspapers.

Radio advertisements shall be aired on <<Newstalk ZB>>, Consultant to specify other radio stations.

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1.13 Inspections

The Superintendent will audit the Contractor’s systems, procedures and records to ensure the Contract Standards and Response Times are being achieved. Initially, the audits will concentrate on non-conformance identification and correction. If the Contract Quality Plan audits identify areas of repeated non-conformance, the Superintendent may audit all procedures and work activities and may conduct specific inspections.

1.14 Existing Services

All damage to existing service(s), including private services e.g. domestic water supply, must be immediately reported to the appropriate service authority. The Contractor must meet all costs associated with the repair of the service(s) which arise as a result of any act or omission of the Contractor or any breach of the provisions of the Contract by the Contractor.

1.15 Publications and Standards

In addition to this Maintenance Specification, the Transit New Zealand Standard Specifications listed in Appendix 1.6 form part of the Contract. Any reference to Transit New Zealand Standard Specifications other than those listed in Appendix 1.6 is for purposes of terminology definitions or performance measurement. The Contractor is not required to comply with the methodology specified in any of Transit New Zealand’s Standard Specifications other than those listed in Appendix 1.6.

In addition to this Maintenance Specification the publications listed in Appendix 1.7 also form part of but are not reproduced in the Contract Documents.

If there is any ambiguity or contradiction between this Maintenance Specification and any publication or standard specification, this Maintenance Specification will take precedence.

1.16 Stockpile and Disposal Areas

1.1.3 Principal’s Areas

Appendix 1.8 lists the stockpile and disposal areas that may be used by the Contractor.

These areas must be maintained to a condition no worse than that existing at the Commencement Date, including avoiding the introduction of noxious weeds and pests. The incumbent network maintenance contractor will be given, with the notice of termination, one month in which to remove its materials from the stockpile sites. After such notice has expired the ownership of any remaining stockpile material will pass to the Contractor.

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1.16.1 Other Areas

The Contractor:

a) is responsible for locating, gaining legal entry to, establishing, maintaining access and drainage, controlling work and reinstatement of other stockpile and disposal areas;

b) must notify the Superintendent of the location of all disposal sites and, prior to their use, must submit copies of any resource consent(s) required for these areas; and

c) must provide written agreement from the land owner that the conditions (including reinstatement) have been fulfilled.

1.17 Performance Appraisal

The Principal requires the Superintendent to:

a) provide monthly contract progress reports

b) complete performance evaluations in accordance with Maintenance Specification, Clause 1.18.2. Each evaluation will be completed using the Performance Evaluation Form in Appendix 1.9, at a frequency determined by the Management Board.

c) complete a final contract report and determine the Contractor’s overall track record score. The performance evaluations will be considered in determining the overall track record score.

1.17.1 Annual Appraisal

The purpose of the annual appraisal is to confirm model applicability, value creation and delivery of quality requirements. The Principal:

a) will develop terms of reference for the annual appraisal

b) may complete the annual appraisal at least once in every calendar year and more frequently if problems are encountered

c) will give at least 2 weeks notice of the annual appraisal

The Contractor:

i) must provide a working space and make available contract personnel and records to complete the annual appraisal

ii) will be provided with a report

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The results of the annual appraisal, including the appraisal teams overall comments, reported compliance and non-compliance and/or recommendations, will be included in the performance evaluations.

1.17.2 Performance Evaluations

Performance evaluations will be completed to:

a) assess the Contractor’s overall performance

b) monitor compliance with the Performance Criteria

c) assess the culture of the contracted parties

d) determine the Contractor’s overall track record score for the Contract

1.18 Strategic Regional Management

Guidelines: The scope of the Services with respect to some functions, including planning applications, resource management planning, traffic management, etc, may be specific to regional policy, practice or conditions. The sections below apply to Region 2. The Consultant should insert provisions applicable to the individual contract.

Region 2 has New Zealand’s largest population base and highest traffic volumes. The Principal will continue to manage several strategic functions at a regional level to ensure consistency of objectives, policies and procedures. These functions will include, but are not limited to:

a) Limited Access Road declaration

b) regional resource management planning

c) regional reports

d) crash reduction studies

e) regional traffic management

The Contractor must, at all times, manage the Assets and its operations taking into account the contract area’s role in the larger region and any regional objectives, policies or procedures that apply. The Contractor will, as part of the Services, participate in various regional activities and provide inputs at a regional level including, but not limited to, those described in Maintenance Specification, Clauses 1.18.1 to 1.18.5.

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1.18.1 Limited Access Road Declaration

The Contractor’s responsibilities with respect to Limited Access Road declaration are limited to:

a) performing network control activities in accordance with Appendix 2.5.2. Gazetted Limited Access Roads are shown in Appendix 1.10.

b) review and monitor compliance with Traffic Management Plans for other contractors constructing approved accesses onto Limited Access Roads in accordance with Appendix 2.5.6

c) certifying compliance of the newly constructed access with Transit New Zealand conditions, specifications and design standards for an access to a Limited Access Road

1.18.2 Regional Resource Management Planning

The Principal will inform the Contractor of the implications of all resource management planning issues that impact on the delivery of the Services.

The Contractor’s responsibilities with respect to resource management planning are limited to:

a) obtaining any new Resource Management Act consents or existing Resource Management Act consents requiring renewal, necessary to perform the Services. This includes identification of required consents, application preparation and post-lodgement consultation and negotiation, including attendance at consent authority hearings, if required. The Contractor shall forward all such applications to the Transit New Zealand Regional Planner for the Regional Manager’s signature prior to lodgement with the relevant authorities.

b) performing network control activities in accordance with Appendix 2.5.3

c) the risk allocated to the Contractor in Appendix 1.1

1.18.3 Regional Reports

The Contractor will participate in compiling the following reports for Region 2 using it’s own reports prepared for the PSMC network, in accordance with Maintenance Specification, Clause 2.2, as an input:

a) Forward Works Programme: Capital Works

b) Forward Works Programme: Maintenance

c) Annual Plan: Capital Works

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d) Annual Plan: Maintenance

e) Mid-year Achievement Report

f) Annual Achievement Report

Any funding obtained under Work Category 20: Preventive Maintenance and Work Category 60: Minor Safety Projects, as defined in the Transfund New Zealand Programme and Funding Manual, is provided at a regional level. The amount of any regional funding made available to the Contractor will not be determined by lane kilometres, contract value or any other pro-rated basis.

The Contractor will use the preventive maintenance opportunities accepted by the Principal as being as eligible for funding additional to the lump sum, in accordance with Maintenance Specification, Clause 1.7.2, to participate in compiling a comprehensive list of all preventive maintenance opportunities eligible for funding, at a regional level. Listed preventive maintenance opportunities will be prioritised using Transit New Zealand’s ranking scoring system, to determine the distribution of any funding obtained.

The Contractor will use the minor safety works accepted by the Principal as being as eligible for funding additional to the lump sum, in accordance with Maintenance Specification, Clause 1.7.2, to participate in compiling a comprehensive list of all minor safety works eligible for funding, at a regional level. Listed minor safety works will be prioritised on a objective, equitable, needs driven basis determined by the Principal, to determine the distribution of any funding obtained.

1.18.4 Crash Reduction Studies

The Contractor is required to provide a suitably qualified person to participate in crash reduction studies, where requested by the Superintendent.

The Contractor shall manage the output of the crash reduction study process in accordance with Maintenance Specification, Clause 2.5.

1.18.5 Regional Traffic Management

The smooth flow of traffic within Region 2 depends on the strategic management of traffic at a regional level. Any temporary traffic management implemented in one area of the region has the potential to cause traffic congestion in other regions. The Principal’s Traffic Management Unit, Network Management Operations Consultant and the ATMS Operations Centre are responsible for strategic traffic management within Region 2.

The Contractor must develop and implement Traffic Management Plans in accordance with Maintenance Specification, Clause 2.3 and Appendix 1.12. The Contractor must develop Traffic Management Programmes in accordance with Maintenance Specification,

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Clause 2.2. The Contractor shall not implement any traffic control not shown on the relevant Traffic Management Programme, other than in emergency situations.

In developing and implementing Traffic Management Plans and Programmes, the Contractor must pro-actively cooperate with the ATMS Operations Centre to minimise hazards and inconvenience to road users.

Two way communications between the ATMS Operations Centre and the Contractor’s site personnel implementing any planned or emergency traffic control that restricts the free movement of traffic, must be possible throughout the duration of the implementation. Cellular phones may not always be able to satisfy this requirement.

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2 Management Performance Measures

2.1 Definitions

Management Performance Measures reflect the Contractor’s performance in the management of the Contract and delivery of professional services. Management Performance Measures cover the Contractor’s reporting and communications, quality systems, management plans and the delivery of professional services including asset management and network control.

Contract Standard, in respect of Management Performance Measures, are the minimum requirements and standards the Contractor is required to comply with at all times. In addition to the Contract Standards defined in this Maintenance Specification, the requirements of the Contractor’s own management plans (refer to Quality Control Management Performance Measure) are also Contract Standards.

Delivery Time, in respect of Management Performance Measures, mean the time in which the Contractor must provide deliverables required by the Contract Standards. In addition to the Delivery Times defined in this Maintenance Specification, the timing requirements of the Contractor’s own management plans (refer to Quality Control Management Performance Measure) are also Delivery Times.

2.2 Meetings and Reporting

Contract Standard – The Contractor shall attend all meetings including but not limited to liaison, community, stakeholder and Principal meetings and prepare and deliver the following reports in accordance with the detailed requirements specified in Appendix 2.1:

a) Handover Reports;

b) Benchmarking Report;

c) Compliance Reports;

d) Monthly Reports;

e) Board Papers;

f) Accident Reports;

g) Consent Monitoring/Access Control Reports;

h) Forward Works Programmes and Annual Plans;

i) Achievement Reports;

j) Asset Register data; and

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k) Pavement Deterioration Modelling Reporting.

l) Traffic Management Programmes;

All reports must be complete, accurate, have a logical format and be produced to a professional standard.

Delivery Time – The Delivery Times for meetings and reports are specified in Appendix 2.1.

2.3 Quality Control – Management Plans

Contract Standard – The Contractor shall prepare and deliver the following management plans in accordance with the detailed requirements specified in Appendix 2.2:

a) Health and Safety Management Plan;

b) Contract Quality Plan;

c) Emergency Procedures and Contingency Plan;

d) Traffic Management Plans;

e) Safety Management and Intervention Plan; and

f) Environmental Protection Plan.

Delivery Time – The Delivery Times for interim plans, final plans, plan reviews and updates are specified in Appendix 2.2.

2.4 Quality Control – Implementation

Contract Standard – The Contractor shall implement the requirements and performance criteria of each management plan.

There shall be no incidences of abatement notices being issued to the Contractor or the Principal.

Delivery Time – The Delivery Times for actions required under each management plan shall be in accordance with the requirements of the plan.

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2.5 Safety Management

Contract Standard – The Contractor shall develop and implement a safety management system specific to the contract area and in full compliance with the Transit New Zealand Safety Management Systems Manual.

The Contractor shall manage the output of crash reduction studies as follows:

a) develop a programme for implementation of the recommended works;

b) perform those works identified as being the Contractor’s responsibility within the lump sum and any additional works directed by the Superintendent, in accordance with the programme;

c) monitor the performance of those works performed under separate contracts, in accordance with the programme; and

d) periodically update LTSA Site Implementation Report Forms.

Delivery Time – The Delivery Times for actions required under the safety management system shall be in accordance with the requirements of the Transit New Zealand Safety Management Systems Manual.

The Delivery Time for management of the output of the crash reduction study process shall be such that all identified deficiencies are rectified within the later of:

a) one year of completion of the relevant crash reduction study, for works identified as being the Contractor’s responsibility within the lump sum; or

b) six months of the Superintendent’s instruction to proceed with additional works.

2.6 Asset Management

Contract Standard – The Contractor shall carry out the following asset management functions in accordance with the detailed requirements specified in Appendix 2.3:

a) conservancy of Transit New Zealand datasets;

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b) RAMM validation;

c) sign inventory audits;

d) maintenance of dTIMS input file;

e) asset / network management; and

f) information technology routine change.

The Contractor systems shall be aligned with Transit New Zealand’s deployment of EXOR and the Location Referencing Management System (LRMS).

Delivery Time – The Delivery Times for actions required for each asset management function are specified in Appendix 2.3.

2.7 Treatment Design

Contract Standard – The Contractor shall carry out the design of treatments having regard to the following:

a) feedback gained from consultation with Iwi and affected residents;

b) pavement design and construction standards shall be in accordance with the requirements of Appendix 2.4. The Contractor shall demonstrate that the design and service life has been achieved following construction of the treatment;

c) environmental and social factors relating to selecting surfacing for urban areas including:

• noise control;

• needs of other urban road users eg cyclists;

• drainage problems resulting from loose chip;

• resistance to oil spills and turning action; and

• bitumen tracking into adjacent shops.

The Contractor shall submit the surfacing design for urban areas to the Superintendent for review;

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d) existing asphaltic concrete surfaces shall not be resurfaced with chip seal

e) any treatment that involves either:

i) alteration to existing geometry, such as horizontal and vertical alignment, cross section dimensions, crossfall and superelevation, berm widths and slopes within the clear zone;

ii) alteration to guidance systems, including pavement markings, RRPM’s, EMP’s, signs;

iii) alteration to the layout or type of kerb and channel, safety barriers, utility poles or any other roadside safety feature or hazard; or

iv) any change in the speed environment or design speed of the treatment length,

shall be subjected to both Stage 3 and Stage 4 independent Safety Audits arranged and paid for by the Contractor, in accordance with Transit New Zealand’s Safety Audit Policy and Procedures.

f) all resurfacing in the following areas shall be completed using thin asphaltic surfacing, as defined by Work Category 5 in the Transfund New Zealand Programme and Funding Manual, unless the Forward Works Programme shows that the underlying pavement is programmed for rehabilitation within two years:

i) Consultant to specify by SH and RP

ii) Consultant to specify by SH and RP

iii) …

Guidance Note: This sub-clause applies to Region 2 only.

Delivery Time – The Delivery Times for:

a) verification of the design life for rehabilitation treatments shall be 12 months following sealing of the treatment length;

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b) surfacing design in urban areas shall be no later than one month following completion of the treatment design and at least one month prior to the programmed resurfacing;

c) Stage 3 Safety Audits shall be two weeks prior to the programmed start of construction for the treatment length; and

d) Stage 4 Safety Audits shall be two weeks following sealing of the treatment length.

2.8 Network Control

Contract Standard – The Contractor shall carry out the following network control functions in accordance with the detailed requirements specified in Appendix 2.5.

a) assist with processing applications for activities within the road corridor;

b) access control;

c) consent monitoring;

d) hazard monitoring and control;

e) management and coordination of service authority contractors; and

f) any other network control activities traditionally performed by the Principal.

Delivery Time – The Delivery Times for actions required for each network control function are specified in Appendix 2.5.

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3 Key Performance Reports

3.1 Definition

Key Performance Measures reflect the overall condition of the primary Asset, the pavement. The Contractor must comply with the following Key Performance Measures.

Contract Standard, in respect of Key Performance Measures, means the minimum standard the Contractor is required to comply with at the end of each year of the Contract. Unless stated otherwise within the Contract Documents, all data required to demonstrate compliance shall have been collected and reported in accordance with Table 3.3.1.

Table 3.1.1: Key Performance Measure Data Collection and Reporting Data Collection Due Report Due

Benchmarking Date Month Year Date Month Year

Compliance (Year 1) 31 March Year 30 June Year

Compliance (Year 2) 31 March Year 30 June Year

Compliance (Year 3) 31 March Year 30 June Year

Compliance (Year 4) 31 March Year 30 June Year

Compliance (Year 5) 31 March Year 30 June Year

Compliance (Year 6) 31 March Year 30 June Year

Compliance (Year 7) 31 March Year 30 June Year

Compliance (Year 8) 31 March Year 30 June Year

Compliance (Year 9) 31 March Year 30 June Year

Compliance (Year 10) Date Month Year Date Month Year

Guidance Note: The Consultant should specify the date for Benchmarking data collection giving due consideration to the Commencement Date and the climatic limitations of the equipment. The Consultant should specify the date for Year 10 data collection giving due consideration to the Termination Date and the climatic limitations of the equipment. Reporting dates should be a maximum of three months from the completion of data collection. The Year 10 report should be delivered prior to the Termination Date.

3.2 Key Performance Measure Year 0 Benchmark

The Contract Standards for Maximum Percent with Roughness > Threshold, Maximum Percent with Mean Texture Depth < Threshold (MPD), Maximum Percent with Mean Texture Depth > Threshold (MPD) and Skid Resistance, as specified in Maintenance Specification, Tables 3.3.2, 3.4.3, 3.4.4, 3.4.5, 3.4.6, 3.5.1, 3.5.2, 3.5.3, 3.5.4 and 3.5.5

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respectively, are fixed criteria and are not subject to adjustment based on the results of any benchmark survey.

The Contract Standard for Surfacing Life Index, as specified in Maintenance Specification, Table 3.7.1, shall be benchmarked by recalculation as at the Commencement Date to reflect the full extent of all resurfacing completed up to that date.

The Contract Standards for Roughness – Mean NAASRA, Texture – Minimum Mean Texture Depth and Rutting, as specified in Maintenance Specification, Tables 3.3.1, 3.4.1, 3.4.2 and 3.6.1 respectively, are subject to adjustment based on the results of the high speed data collection survey performed to benchmark the condition of the Assets in accordance with Maintenance Specification, Clause 5.2.2. The Contract Standard for Structural Condition Index, as specified in Maintenance Specification, Table 3.8.1, is subject to adjustment based on the results of the falling weight deflectometer survey performed to benchmark the condition of the Assets in accordance with Maintenance Specification, Clause 5.2.2. The adjustment for each Key Performance Measure in each sub-network shall be determined as follows:

a) the Management Board agree the benchmark value

b) the benchmark value shall replace the Year 0 value

c) the Year 1 to 10 values shall be adjusted so as to maintain the same numerical difference in value from the Year 0 value

This same benchmark process shall apply whether the Contract Standards were those specified in the Tender Documents or alternative values specified in the Contractor’s Tender and subsequently accepted.

The following examples are provided for the avoidance of doubt:

3.2.1 Example 1: Tender Documents

The Contract Standard for Roughness – Mean NAASRA Key Performance Measure for sub-network 1 is defined in the Tender Documents as Value.

The Roughness – Mean NAASRA Key Performance Measure is subject to benchmarking adjustment and a value of <<Value + 0.9>> is determined through the benchmark high speed data collection and accepted by the Management Board. In this event the Contract Standard would become <<Value + 0.9>>.

3.2.2 Example 2: Contractor’s Tender

The Contractor’s Tender offers to reduce the Roughness – Mean NAASRA Key Performance Measure in sub-network 1 to <<Value – 2.4>> by Year 10 based on the initial Year 0 value of Value.

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Again a value of <<Value + 0.9>> is determined by the benchmark high speed data collection and accepted by the Management Board. In this event the Year 0 value becomes <<Value + 0.9>> and the Year 10 value becomes <<Value – 1.5>>. All other values offered in the Contractor’s Tender for Years 1 to 9 would be similarly adjusted.

3.3 Roughness

Roughness information is collected by the Contractor’s annual high speed data survey. Details of the calculation methods for roughness Key Performance Measures are included in Appendix 3.1.

3.3.1 Mean NAASRA

Contract Standard – Table 3.3.1 sets out the Contract Standard required.

Table 3.3.1: Roughness – Maximum Mean NAASRA Sub-network Year

1 2 3 4

0 <<>> <<>> <<>> <<>>

<<1 – 2>> <<>> <<>> <<>> <<>>

<<3>> – 10 <<>> <<>> <<>> <<>>

3.3.2 Percent with Roughness > NAASRA Threshold

Contract Standard – Table 3.3.2 sets out the Contract Standard required.

Table 3.3.2: Roughness – Maximum Percent with Roughness > Threshold Sub-network Year

1 (Rural) <<100>> NAASRA

2 (Rural) <<110>> NAASRA

3 (Rural) <<120>> NAASRA

4 (Rural) <<130>> NAASRA

All (Urban) <<150>> NAASRA

0 <<>> <<>> <<>> <<>> <<>>

<<1 – 2>> <<>> <<>> <<>> <<>> <<>>

<<3>> – 10 <<>> <<>> <<>> <<>> <<>>

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3.4 Texture Requirements

Texture information is collected by the Contractor’s annual high speed data survey. Details of the calculation methods for texture Key Performance Measures are included in Appendix 3.2.

3.4.1 Mean Texture Depth

Contract Standard – Tables 3.4.1 and 3.4.2 set out the Contract Standards required.

Table 3.4.1: Texture – Minimum Mean Texture Depth for Chip Seal Surfaces (mm (MPD)) Sub-network Year

1 2 3 4

0 <<>> <<>> <<>> <<>>

<<1 – 2>> <<>> <<>> <<>> <<>>

<<3>> – 10 <<>> <<>> <<>> <<>>

Table 3.4.2: Texture – Minimum Mean Texture Depth for Asphaltic Surfaces (mm (MPD)) Sub-network Year

1 2 3 4

0 <<>> <<>> <<>> <<>>

<<1 – 2>> <<>> <<>> <<>> <<>>

<<3>> – 10 <<>> <<>> <<>> <<>>

3.4.2 Percent with Mean Texture Depth < Threshold (MPD)

Contract Standard – Tables 3.4.3 and 3.4.4 set out the Contract Standards required.

Table 3.4.3: Texture – Maximum Percent with Mean Texture Depth < 0.5mm (MPD) for Chip Seal Surfaces

Sub-network Year

1 2 3 4

0 <<>> <<>> <<>> <<>>

<<1 – 2>> <<As nominated in the Contractor’s Tender>>

<<3>> – 10 <<>> <<>> <<>> <<>>

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Table 3.4.4: Texture – Maximum Percent with Mean Texture Depth < 0.5mm (MPD) for Asphaltic Surfaces

Sub-network Year

1 2 3 4

0 <<>> <<>> <<>> <<>>

<<1 – 2>> <<As nominated in the Contractor’s Tender>>

<<3>> – 10 <<>> <<>> <<>> <<>>

3.4.3 Percent with Mean Texture Depth > Threshold (MPD)

Contract Standard – Tables 3.4.5 and 3.4.6 set out the Contract Standards required.

Table 3.4.5: Texture – Maximum Percent with Mean Texture Depth > 3.0mm (MPD) for Chip Seal Surfaces

Sub-network Year

1 2 3 4

0 <<>> <<>> <<>> <<>>

<<1 – 2>> <<As nominated in the Contractor’s Tender>>

<<3>> – 10 <<>> <<>> <<>> <<>>

Table 3.4.6: Texture – Maximum Percent with Mean Texture Depth > 1.8mm (MPD) for Asphaltic Surfaces

Sub-network Year

1 2 3 4

0 <<>> <<>> <<>> <<>>

<<1 – 2>> <<As nominated in the Contractor’s Tender>>

<<3>> – 10 <<>> <<>> <<>> <<>>

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3.4.4 Requirement to Treat Surface Texture

Contract Standard – Where the texture values generated from the high speed data for:

• chipseal surfaces, or any surface where steady reduction of the macro texture is a normal consequence of the aging of the surface, are less than the threshold level of <<0.5>>mm (MPD); and/or

• asphaltic surfaces where the macro texture remains essentially constant, are less than the threshold level of <<0.5>>mm (MPD) and have a site crash history,

the length shall be treated such that;

• it shall be made safe; and

• within 2 months of delivery of the high speed data the Minimum Mean Texture Depth (see Appendix 3.2.1) of the length is above <<0.7>>mm (MPD) for urban roads and <<0.9>>mm (MPD) for rural roads.

Treatments to the road surface texture should generally be long term repairs. Where a treatment is not expected to last for at least 12 months, a monitoring programme shall be implemented by the Contractor to ensure additional maintenance is carried out as soon as the surfacing falls below the threshold levels of <<0.5>>mm (MPD). Where a new surfacing layer is placed the aggregate shall have a Polished Stone Value as required by Transit New Zealand’s T/10:1999 Standard Specification.

Where the road cannot be successfully repaired due to weather constraints, a sign shall be erected to make the road safe. In this event, the surfacing must be repaired and the sign removed by the following first of November.

3.5 Skid Resistance

Skid resistance information is collected by the Contractor’s annual high speed data survey. Details of the calculation methods for skid resistance Key Performance Measures are included in Appendix 3.3.

The Site Categories are in terms of Transit New Zealand’s T/10:1999 Standard Specification. They define the types of locations applying to each Site Category and the minimum sideways coefficient for the location.

It may be necessary to source chip from outside the Limit of Works in order to obtain a Polished Stone Value and Aggregate Crushing Value adequate to achieve compliance with this Key Performance Measure.

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3.5.1 Percent with Skid Resistance < Threshold

Contract Standard – Tables 3.5.1, 3.5.2, 3.5.3, 3.5.4 and 3.5.5 set out the Contract Standards required.

Table 3.5.1: Skid Resistance (Site Category 1) – Maximum Percent with SFC < 0.45 Sub-network Year

1 2 3 4

0 <<>> <<>> <<>> <<>>

<<1 – 2>> <<As nominated in the Contractor’s Tender>>

<<3>> – 10 <<>> <<>> <<>> <<>>

Table 3.5.2: Skid Resistance (Site Category 2) – Maximum Percent with SFC < 0.40 Sub-network Year

1 2 3 4

0 <<>> <<>> <<>> <<>>

<<1 – 2>> <<As nominated in the Contractor’s Tender>>

<<3>> – 10 <<>> <<>> <<>> <<>>

Table 3.5.3: Skid Resistance (Site Category 3) – Maximum Percent with SFC < 0.35 Sub-network Year

1 2 3 4

0 <<>> <<>> <<>> <<>>

<<1 – 2>> <<As nominated in the Contractor’s Tender>>

<<3>> – 10 <<>> <<>> <<>> <<>>

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Table 3.5.4: Skid Resistance (Site Category 4) – Maximum Percent with SFC < 0.30 Sub-network Year

1 2 3 4

0 <<>> <<>> <<>> <<>>

<<1 – 2>> <<As nominated in the Contractor’s Tender>>

<<3>> – 10 <<>> <<>> <<>> <<>>

Table 3.5.5: Skid Resistance (Site Category 5) – Maximum Percent with SFC < 0.25 Sub-network Year

1 2 3 4

0 <<>> <<>> <<>> <<>>

<<1 – 2>> <<As nominated in the Contractor’s Tender>>

<<3>> – 10 <<>> <<>> <<>> <<>>

3.5.2 Maintenance of Skid Resistance

Contract Standard – Where the skid resistance values generated through the high speed data survey are less than the threshold levels of 0.45, 0.40, 0.35, 0.30 and 0.25 for Site Categories 1, 2, 3, 4 and 5 respectively, the length shall be treated such that:

• it shall be made safe; and

• within two months of delivery of the high speed data survey the skid resistance of the length is above the Investigatory Level specified in Transit New Zealand’s T/10:1999 Standard Specification.

Treatments to the road surface should generally be long term repairs. Where a treatment is not expected to last for at least 12 months, a monitoring programme shall be implemented by the Contractor to ensure additional maintenance is carried out as soon as the surfacing falls below the Investigatory Level specified in Transit New Zealand’s T/10:1999 Standard Specification. Where a new surfacing layer is placed the aggregate shall have a Polished Stone Value as required by Transit New Zealand’s T/10:1999 Standard Specification.

Where the road cannot be successfully repaired due to weather constraints, a sign shall be erected to make the road safe. In this event, the surfacing must be repaired and the sign removed by the following first of November.

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3.6 Rutting

Rutting information is collected by the Contractor’s annual high speed data survey. Details of the calculation methods for rutting Key Performance Measures are included in Appendix 3.4.

3.6.1 Percent with Depth > 20mm

Contract Standard – Table 3.6.1 sets out the Contract Standards required.

Table 3.6.1: Rutting – Maximum Percent with Depth > 20mm Sub-network Year

1 2 3 4

0 <<>> <<>> <<>> <<>>

<<1 – 2>> <<>> <<>> <<>> <<>>

<<3>> – 10 <<>> <<>> <<>> <<>>

3.7 Surfacing

Details of the calculation methods for surfacing life Key Performance Measures are included in Appendix 3.5.

3.7.1 Surfacing Life Index

The Surfacing Life Index is determined from the RAMM database.

Contract Standard – Table 3.7.1 sets out the Contract Standards required.

Table 3.7.1: Minimum Surfacing Life Index Sub-network Year

1 2 3 4

0 <<>> <<>> <<>> <<>>

<<1 – 7>> <<As nominated in the Contractor’s Tender>>

<<8>> – 10 <<>> <<>> <<>> <<>>

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3.7.2 Minimum Resurfacing Length

The Contractor’s Tender shall specify the contracted minimum resurfacing length in cumulative lane km to be completed by the end of each period specified in Table 3.7.2. The lengths of chip seal (i.e. as defined in Work Category 4 in the Transfund New Zealand Programme and Funding Manual) and thin asphaltic surfacing (i.e. as defined in Work Category 5 in the Transfund New Zealand Programme and Funding Manual) within this minimum resurfacing length, shall be specified.

Resurfacing associated with routine maintenance activities less than 150m in lane length or as a result of poor performance of an earlier treatment implemented by the Contractor under the Contract shall not be included in determining compliance with this Key Performance Measure.

Resurfacing associated with first coat seals for rehabilitation works nominated in Maintenance Specification, Clause 3.8.2 shall not be included in determining compliance with this Key Performance Measure.

Contract Standard – The Contractor shall complete resurfacing works equal to or exceeding the minimum length in lane km contracted.

Table 3.7.2: Minimum Cumulative Resurfacing Length Period Chip Seal Length

(cumulative lane.km) Thin AC Length

(cumulative lane.km)

Date Month Year to 30 June Year As nominated in the Contractor’s Tender

1 July Year to 30 June Year As nominated in the Contractor’s Tender

1 July Year to 30 June Year As nominated in the Contractor’s Tender

1 July Year to 30 June Year As nominated in the Contractor’s Tender

1 July Year to 30 June Year As nominated in the Contractor’s Tender

1 July Year to 30 June Year As nominated in the Contractor’s Tender

1 July Year to 30 June Year As nominated in the Contractor’s Tender

1 July Year to 30 June Year As nominated in the Contractor’s Tender

1 July Year to 30 June Year As nominated in the Contractor’s Tender

1 July Year to Date Month Year As nominated in the Contractor’s Tender

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3.8 Structural Condition

Details of the calculation methods for structural condition Key Performance Measures are included in Appendix 3.6.

3.8.1 Structural Condition Index

The Structural Condition Index is calculated from the Contractor’s falling weight deflectometer survey data.

Contract Standard – Table 3.8.1 sets out the Contract Standards required.

Table 3.8.1: Structural Condition Index Sub-network Year

1 2 3 4

0 <<>> <<>> <<>> <<>>

<<3>> As nominated in the Contractor’s Tender

<<6>> As nominated in the Contractor’s Tender

<<8>> As nominated in the Contractor’s Tender

10 <<>> <<>> <<>> <<>>

3.8.2 Minimum Rehabilitation Length

The Contractor’s Tender shall specify the contracted minimum rehabilitation length in lane km to be completed by the end of each period specified in Table 3.8.2. The lengths of strengthening (i.e. 25 year design life resulting from treatment) and smoothing (i.e. design life matching the adjacent pavement) within this minimum rehabilitation length, shall be specified.

Rehabilitation treatments specified in the Contractor’s Tender shall be in accordance with Maintenance Specification, Clause 2.7 and shall not result in a reduction of the seal width nor steepening of berm, side slopes and batters (i.e. overlay treatments must include formation widening unless drainage or accident considerations make this inappropriate).

Rehabilitation associated with routine maintenance activities less than 50m in lane length or as a result of poor performance of an earlier treatment implemented by the Contractor under the Contract shall not be included in determining compliance with this Key Performance Measure

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Table 3.8.2: Minimum Cumulative Rehabilitation Length Period Strengthening Length

(cumulative lane.km) Smoothing Length (cumulative lane.km)

Date Month Year to 30 June Year As nominated in the Contractor’s Tender

1 July Year to 30 June Year As nominated in the Contractor’s Tender

1 July Year to 30 June Year As nominated in the Contractor’s Tender

1 July Year to 30 June Year As nominated in the Contractor’s Tender

1 July Year to 30 June Year As nominated in the Contractor’s Tender

1 July Year to 30 June Year As nominated in the Contractor’s Tender

1 July Year to 30 June Year As nominated in the Contractor’s Tender

1 July Year to 30 June Year As nominated in the Contractor’s Tender

1 July Year to 30 June Year As nominated in the Contractor’s Tender

1 July Year to Date Month Year As nominated in the Contractor’s Tender

Contract Standard – The Contractor shall complete rehabilitation works equal to or exceeding the minimum length or area contracted.

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4 Operational Performance Measures

4.1 Definition

Operational Performance Measures reflect the road users expectation about the network’s day to day serviceability. For each Operational Performance Measure the Contractor must comply with both the Contract Standard and Response Time separately, as defined below. The Contractor is required to develop and implement a compliance monitoring system in accordance with Maintenance Specification, Clause 5.3.1 to demonstrate that both Contract Standards and Response Times are being achieved.

Section means the width from the state highway centreline to the Limit of Works over the specified length, irrespective of the width of the carriageway. The centreline itself shall be included in the direction of increasing route position e.g. a 1km Section in the direction of decreasing route position is the width from the state highway centreline (excluding the centreline itself) to the Limit of Works over a 1km length of highway. For the purposes of determining compliance with the Contract Standard, Sections shall not overlap and shall be consecutive. The length of a Section is specified by individual Operational Performance Measure in Maintenance Specification, Clauses 4.2 to 4.18.

Contract Standard, in respect of Operational Performance Measures, means the minimum standard the Contractor is required to comply and report compliance with at all times, regardless of whether defects have been programmed for repair within the Response Time or not. Where compliance is based on a percentage of Sections, multiple non-compliances with a single Operational Performance Measure within a single Section shall only count as one non-compliant Section. Compliance with the Contract Standard is required in each and every separate sub-network. The Management Board’s approval of an inspection procedure, in accordance with Maintenance Specification, Clause 5.3.5, will be a key component in the demonstration of compliance with the Contract Standards.

Response Time means the time in which the Contractor must rectify any particular instance of a defect, regardless of whether or not compliance is being achieved with the Contract Standard. Unless specifically requested otherwise by the Superintendent, the Contractor is required to report compliance with Response Times only for Incident Response.

The Superintendent may choose to review the Contractor’s compliance with Response Times, for example, by recording the route positions of potholes and repeating the inspection later to determine if those specific potholes have been repaired within the Response Time.

Notwithstanding any of the Response Times specified below, if any defect or problem arises that, in the opinion of the Superintendent or the Contractor’s qualified traffic safety personnel, constitutes a potential safety hazard, the defect or problem shall be rectified as soon as possible but within 24 hours.

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4.2 Pavement

Pavement faults are generally described in Transit New Zealand’s C Series Standard Specifications.

Consistent texture is defined as:

• having an Average Least Dimension within 0.5mm for Grade 1 to Grade 4 chip

• the same grade for Grade 5 and Grade 6 chip

Shoves and heaves are defined in Appendix 4.1.1

Edgebreak is defined as seal loss greater than 100mm from nominal seal edge or encroaching onto the painted edge line

Contract Standards and Response Times – Contract Standards and Response Times are defined in Table 4.2.1

Table 4.2.1: Operational Performance Measures – Pavement Response Times (by sub-network)

Contract Standard Defect

<<1 and 2>>

<<3 and 4>>

Potholes

No more than <<3>>% of the number of 100m Sections with one or more defects

Potholes > 100mm in diameter, or > 30mm deep, or identified by public complaint

<<24 hours>>

<<24 hours>>

Surfacing

No more than one defect Surplus and/or loose chip creates a traffic hazard or causes public complaints

<<2 hours>>

<<2 hours>>

Repair surfacing does not have a texture consistent with the surrounding surface texture

<<2 hours>>

<<2 hours>>

Heaves and Shoves

No more than <<1>>% of the number of 100m Sections with defects

Shove or heave with height > 20mm <<1 week>>

<<N/A>>

Shove or heave with height > 40mm <<N/A>> <<1 week>>

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Table 4.2.1: Operational Performance Measures – Pavement Response Times (by sub-network)

Contract Standard Defect

<<1 and 2>>

<<3 and 4>>

Edgebreak

> 2m of edgebreak sealed shoulder < 0.5 wide

<<1 week>>

<<2 weeks>>

No more than <<5>>% of the number of 1km Sections with one or more defects

> 2m of edgebreak sealed shoulder > 0.5 wide

<<2 weeks>>

<<1 month>>

Depressions and Rutting

No more than one defect Ponding or water concentration > <<30>>mm deep

<<1 week>>

<<2 weeks>>

Rut or depression constituting a safety hazard or with potential for aquaplaning problems

<<1 week>>

<<2 weeks>>

Level Crossings

No defects Railway level crossing defects identified by public complaint

<<1 week>>

<<1 week>>

Railway level crossing fails to comply with Tranzrail/RCA Level Crossing Agreement

<<1 month>>

<<1 month>>

Service Covers

No more than two defects Outside tolerance of ±10mm of the surrounding pavement

<<2 months>

>

<<2 months>

>

Kerb and Channel

No defects > <<2>>% of total length of barrier kerb and channel in any 1km Section is damaged or missing

<<1 month>>

<<1 month>>

> <<2>>% of total length kerb and channel acting as a delineator in any 1km Section is misaligned

<<1 month>>

<<1 month>>

> <<2>>% of total length of mountable kerb and channel in any 1km Section is damaged or missing

<<3 months>

>

<<3 months>

>

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4.3 Shoulders

Shoulders and shoulder maintenance activities are generally described in Transit New Zealand’s C Series Standard Specifications.

Low shoulder is defined in Appendix 4.1.2

High shoulder is defined in Appendix 4.1.3

Contract Standards and Response Times – Contract Standards and Response Times are defined in Table 4.3.1

Table 4.3.1: Operational Performance Measures – Shoulders Response Times (by sub-network)

Contract Standard Defect

<<1 and 2>>

<<3 and 4>>

Low Shoulder

No more than <<5>>% of the number of 1km Sections with one or more defects

> 100m total length of low shoulder including any edge rutting

<<2 months>

>

<<2 months>

>

Edge Rutting

No defects Edge rutting > 25mm deep <<1 month>>

<<1 month>>

High Shoulder

No more than <<5>>% of the number of 1km Sections with one or more defects

> 100m total length of high shoulder <<1 month>>

<<1 month>>

Aggregate applied to Unsealed Shoulders

No defects Maintenance aggregate size > 20mm <<2 months>

>

<<2 months>

>

Loose depth of aggregate > 30mm after placement

<<2 months>

>

<<2 months>

>

Potholes

No more than <<5>>% of the number of 100m Sections with one or more defects

Potholes > 100mm in diameter, or > 50mm deep

<<2 weeks>>

<<2 weeks>>

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4.4 Drainage Systems

Stormwater structures are any structures with a maximum waterway of up to 3.4m2 and include, but are not limited to, culverts, manholes, sumps, slot drains, catch pits, soak holes, flumes, outlets to subsoil drains, outlets to bored horizontal drains and accessway culverts.

Any structure with a waterway over 3.4m2 is defined as a bridge.

Lined drainage channel is any concrete lined or bitumen sprayed channel used to drain water from the pavement and/or the surrounding ground. They may include, but are not limited to, surface water channels, kerb and channel, concrete dish channels, side drains and bridge drainage outlets.

Unlined drainage channel is any unlined or aggregate lined channel used to drain water from the pavement and/or the surrounding ground. They may include, but are not limited to, surface water channels and side drains.

Appendix 4.2 details the location of all sand filters and detention ponds.

Contract Standards and Response Times – Contract Standards and Response Times are defined in Table 4.4.1

Table 4.4.1: Operational Performance Measures – Drainage Systems Response Times (by sub-network)

Contract Standard Defect

<<1 and 2>>

<<3 and 4>>

Sumps, Manholes and Catchpits

No more than <<5>>% of sumps, manholes and catchpits with one or more defects

Debris < 200mm below the outlet pipe invert

<<2 months>

>

<<2 months>

>

> 10% of the cross-sectional area of outlet pipe covered with debris

<<2 months>

>

<<2 months>

>

Secondary inlet blocked <<2 weeks>>

<<2 weeks>>

Primary inlet blocked where no secondary inlet exists

<<2 weeks>>

<<2 weeks>>

Culverts

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Table 4.4.1: Operational Performance Measures – Drainage Systems Response Times (by sub-network)

Contract Standard Defect

<<1 and 2>>

<<3 and 4>>

No more than <<5>>% of culverts with one or more defects

> 20% of the cross-sectional area of the culvert inlet, outlet or barrel filled with debris

<<2 weeks>>

<<2 weeks>>

> 20% of the cross-sectional area of the culvert filled with water caused by downstream hydraulic conditions, within the Limit of Works

<<2 weeks>>

<<2 weeks>>

Structural damage or deterioration or misalignment unreported in the Safety Management and Intervention Plan

<<2 weeks>>

<<2 weeks>>

Lined Drainage Channels

Ponding > 200mm deep <<1 week>>

<<1 week>>

No more than <<5>>% of the length of surface water channels and side drains in any 10km Section with one or more defects > 10% of the cross-sectional area

obstructed <<1

week>> <<1

week>>

No more than <<5>>% of the length of lined drainage channels other than surface water channels and side drains in any 10km Section with one or more defects

> 50% of the designed hydraulic cross-sectional area obstructed

<<1 week>>

<<1 week>>

Unlined Drainage Channels

Ponding > 200mm deep <<1 week>>

<<1 week>>

No more than <<5>>% of the length in any 10km Section with one or more defects

> 10% of the cross-sectional area obstructed

<<1 week>>

<<1 week>>

Horizontal subsoil and similar drains

No defects Drain not flushed within last 12 months <<3 months>

>

<<3 months>

>

Sand Filters

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Table 4.4.1: Operational Performance Measures – Drainage Systems Response Times (by sub-network)

Contract Standard Defect

<<1 and 2>>

<<3 and 4>>

No more than one defect per sand filter

> 10% of the cross-sectional area obstructed on any inlet, outlet, grate or screen

<<2 days>>

<<2 days>>

No more than one defect per sand filter

Undercutting, erosion and evidence of piping or erosion in the vicinity of any inlet or outlet, which threatens the integrity of the structure (Appendix 4.2, Note 4)

<<2 days>>

<<2 days>>

Undercutting, erosion and evidence of piping or erosion in the vicinity of any inlet or outlet, which does not threaten the integrity of the structure (Appendix 4.2, Note 4)

<<2 weeks>>

<<2 weeks>>

No more than one defect per sand filter

Filter sock on sediment tank dirty <<1 week>>

<<1 week>>

Filtration chamber short circuited <<1 week>>

<<1 week>>

Filter bed shows signs of piping into the underdrain

<<2 weeks>>

<<2 weeks>>

Geotextile surrounding the filtration chamber outlet pipe is exposed

<<2 days>>

<<2 days>>

Sand in filtration tank is not dry within 48 hours of a storm event (Appendix 4.2, Note 8)

<<2 weeks>>

<<2 weeks>>

Petroleum hydrocarbon contamination (Appendix 4.2, Notes 5, 6, 7)

<<2 days>>

<<2 days>>

No defects Sediment chamber short circuited by sediment accumulation (Appendix 4.2, Notes 6, 7)

<<1 week>>

<<1 week>>

Sediment level < 300mm from outlet invert level (Appendix 4.2, Notes 6, 7)

<<2 weeks>>

<<2 weeks>>

Detention Ponds

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Table 4.4.1: Operational Performance Measures – Drainage Systems Response Times (by sub-network)

Contract Standard Defect

<<1 and 2>>

<<3 and 4>>

No more than one defect per detention pond

> 10% of the cross-sectional area obstructed on any weir, standpipe, box drop inlets, grate or screen

<<2 days>>

<<2 days>>

No more than one defect per detention pond

Undercutting, erosion and evidence of piping or erosion in the vicinity of any inflow pipe, outlet control structure or overflow weir, which threatens the integrity of the structure (Appendix 4.2, Note 4)

<<2 days>>

<<2 days>>

Undercutting, erosion and evidence of piping or erosion in the vicinity of any inflow pipe, outlet control structure or overflow weir, which does not threaten the integrity of the structure (Appendix 4.2, Note 4)

<<2 weeks>>

<<2 weeks>>

No more than one defect per detention pond

Fertiliser within 5m of pond edge (Appendix 4.2, Note 3)

<<2 days>>

<<2 days>>

No more than one defect per detention pond

> 80% of dead storage volume filled with sediment (Appendix 4.2, Notes 6, 7)

<<2 weeks>>

<<2 weeks>>

Dark oily stains at inlet and outlet structures (Appendix 4.2, Note 5, 6, 7)

<<2 days>>

<<2 days>>

Strong gasoline odours (Appendix 4.2, Note 5, 6, 7)

<<2 days>>

<<2 days>>

No defects Noticeable oil sheen over > 20% of the pond surface area (Appendix 4.2, Note 5, 6, 7)

<<2 weeks>>

<<2 weeks>>

< 30% of pond surface area covered with appropriate littoral vegetation at any time (Appendix 4.2, Note 2)

<<4 weeks>>

<<4 weeks>>

> 50% of pond surface area covered with vegetation at any time (Appendix 4.2, Notes 1, 2)

<<2 weeks>>

<<2 weeks>>

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Table 4.4.1: Operational Performance Measures – Drainage Systems Response Times (by sub-network)

Contract Standard Defect

<<1 and 2>>

<<3 and 4>>

> 90% of dead storage volume filled with sediment (Appendix 4.2, Notes 6, 7)

<<1 week>>

<<1 week>>

Sediment < 300mm from dead storage level in fore bay or pond inlet area (Appendix 4.2, Notes 6, 7)

<<2 weeks>>

<<2 weeks>>

Dead storage volume < 40% design volume (Appendix 4.2, Notes 6, 7)

<<2 weeks>>

<<2 weeks>>

4.5 Bridges

Bridges are defined as any structure with a waterway over 3.4m2. Any structure with a waterway up to 3.4m2 is defined as a stormwater structure and is maintained in accordance with Maintenance Specification, Clause 4.4. Bridges also include some underpasses and overbridges.

Routine bridge maintenance typically involves all work associated with the maintaining the condition and appearance of these structures. It excludes work that affects the load carrying capacity of the structure. Examples of routine bridge maintenance are works arising from Superficial Inspections, as defined in Appendix 13.3 of the Transit New Zealand Bridge Inspection and Maintenance Manual, including but not limited to:

a) keeping all components clean

b) removing detritus from decks, drainage systems, bearings, deck joints etc and maintaining in a serviceable condition

c) repairing damaged guardrails and handrails

d) maintaining: • <<painted parapets at bridge approaches to provide clear delineation>> • waterway and clearing debris from the structure

e) reporting all damage and deterioration which may impact on structural performance to the Principal’s Bridge Consultant.

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Contract Standards and Response Times – Contract Standards and Response Times are defined in Table 4.5.1

Table 4.5.1: Operational Performance Measures – Bridges Response Times (by sub-network)

Contract Standards Defect

<<1 and 2>>

<<3 and 4>>

Cleanliness

No defects on any bridge Moss, vegetation, detritus over > 5% of surface area

<<6 months>

>

<<6 months>

>

Graffiti over > 2m2 of surface area visible to road users (structures with anti-graffiti coating are listed in Appendix 4.3)

<<3 months>

>

<<3 months>

>

Parapets

No defects on any bridge without sight rail or guard rail at approach

Loss of paint or blistering of top coat over > 10% of painted surface area of any parapet at a bridge approach

<<1 month>>

<<1 month>>

Missing bridge end marker on any parapet at a bridge approach

<<2 days>>

<<2 days>>

Structural Integrity Reporting

No more than one defect total on all bridges in inventory

Structural damage unreported to Principal’s Bridge Consultant

<<24 hours>>

<<24 hours>>

Structural deterioration unreported to Principal’s Bridge Consultant

<<6 months>

>

<<6 months>

>

Drainage

No more than one defect total on all bridges in inventory

Leaking drainage systems <<1 month>>

<<1 month>>

Detritus affecting or with the potential to affect operation of drainage holes, droppers, deck joints or bearings

<<3 months>

>

<<3 months>

>

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Table 4.5.1: Operational Performance Measures – Bridges Response Times (by sub-network)

Contract Standards Defect

<<1 and 2>>

<<3 and 4>>

Damage associated with ineffective or inoperable drainage systems unreported to Principal’s Bridge Consultant

<<2 days>>

<<2 days>>

Deck Joints

No more than one defect total on all bridges in inventory

Debris impeding joint movement or damaging the joint

<<1 month>>

<<1 month>>

Damaged, leaking or loose joints or joints which are not functional, and any associated damage, unreported to Principal’s Bridge Consultant

<<2 days>>

<<2 days>>

Bearings and Linkage Bolts

No more than one defect total on all bridges in inventory

Debris or lack of lubrication impeding bearing or bolt function or damaging the bearing or bolt

<<3 months>

>

<<3 months>

>

Sliding bearing with damaged or missing bearing locking pin or welded retaining washers

<<2 days>>

<<2 days>>

Damaged or corroded bearings or bolts or bearings or bolts which are not functional, and any associated damage, unreported to Principal’s Bridge Consultant

<<2 days>>

<<2 days>>

Waterway

No more than one defect total on all bridges in inventory

Debris on piers or abutments <<1 week>>

<<1 week>>

> 10% of the cross-sectional area of waterway obstructed by debris or inappropriate vegetation

<<1 week>>

<<1 week>>

Scour, approach instability or other waterway features detrimental to the structure unreported to Principal’s Bridge Consultant

<<2 days>>

<<2 days>>

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Table 4.5.1: Operational Performance Measures – Bridges Response Times (by sub-network)

Contract Standards Defect

<<1 and 2>>

<<3 and 4>>

Scour, approach instability or other waterway features detrimental to the structure unreported to Principal’s Bridge Consultant within 1 week of a flood event

<<2 days>>

<<2 days>>

Access

No more than one defect total on all bridges in inventory

No convenient foot access from highway to both ends of structure

<<6 months>

>

<<6 months>

>

Services

No more than one defect total on all bridges in inventory

Damage or deterioration of services unreported to appropriate service authorities

<<2 days>>

<<2 days>>

4.6 Minor Structures

Minor structures include earth retention structures of any type, reinforced slopes, river protection and the like.

Routine minor structure maintenance involves all work associated with the maintaining the condition and appearance of these structures. It excludes work that affects the load carrying capacity of these structures.

Contract Standards and Response Times – Contract Standards and Response Times are defined in Table 4.6.1

Table 4.6.1: Operational Performance Measures – Minor Structures Response Times (by sub-network)

Contract Standards Defect

<<1 and 2>>

<<3 and 4>>

Cleanliness

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Table 4.6.1: Operational Performance Measures – Minor Structures Response Times (by sub-network)

Contract Standards Defect

<<1 and 2>>

<<3 and 4>>

No defects on any minor structure Graffiti over > 2m2 of surface area visible to road users (structures with anti-graffiti coating are listed in Appendix 4.3)

<<3 months>

>

<<3 months>

>

Structural Integrity Reporting

No more than one defect total on all minor structures in inventory

Structural damage unreported to Principal’s Bridge Consultant

<<24 hours>>

<<24 hours>>

Local Non-structural Damage

No more than one defect total on all minor structures in inventory

Damaged non-structural component <<3 months>

>

<<3 months>

>

Damaged structural component, damage of a minor or local nature

<<3 months>

>

<<3 months>

>

Drainage

No more than one defect total on all minor structures in inventory

> 5% of drainage holes in retaining structure not open, clear and permitting free drainage of water from behind the structure

<<1 month>>

<<1 month>>

Damage associated with ineffective or inoperable drainage systems unreported to Principal’s Bridge Consultant

<<2 days>>

<<2 days>>

Waterway

No more than one defect total on all minor structures in inventory

> 10% of the cross-sectional area of waterway obstructed by debris or inappropriate vegetation

<<1 week>>

<<1 week>>

Access

No more than one defect total on all minor structures in inventory

No convenient foot access from highway to structure

<<6 months>

>

<<6 months>

>

Services

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Table 4.6.1: Operational Performance Measures – Minor Structures Response Times (by sub-network)

Contract Standards Defect

<<1 and 2>>

<<3 and 4>>

No more than one defect total on all minor structures in inventory

Damage or deterioration of services unreported to service authority

<<2 days>>

<<2 days>>

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4.7 Vegetation Control

Appendices 4.4 and 4.5 set out the location and extent of all known vegetation control requirements. The control types referred to in these Appendices are:

a) Type 1 Control – this standard applies to nominated areas shoulders, medians, traffic islands and highway verges within urban areas.

b) Type 2 Control – this standard applies to rest areas.

c) Type 3 Control – this standard applies to rural state highways.

d) Type 4 Control – this standard applies to sight benches on rural state highways and large vegetated areas.

e) Type 5 Control – this standard applies to the control of vegetation around edge marker posts, signs, sign posts, bridge end and culvert markers, culvert ends, headwall, guardrails, sight rails, surface water channels, kerb and channel, weighpits, side drains, culvert waterways, bridge abutments and rest area furniture.

The extent of control is described in Clause 3.6 of Transit New Zealand’s C21:1997 Standard Specification. All sealed surfaces must be vegetation free at all times.

The term near vegetation-free, as used in Transit New Zealand’s C21:1997 Standard Specification, means:

• vegetation does not exceed 100mm in height

• the method of control:

i) does not result in vegetation burn off or the creation of potential burn off;

ii) maintains the free flow of water to discharge points;

iii) prevents mechanical damage to roadside furniture such as signs, marker posts, guardrails, etc; and

iv) enables missing or damaged roadside furniture such as signs, marker posts, etc to be identified.

f) Type 6 Control – this standard applies to the control of all plant pests within the Limit of Works including stockpile sites. Plant pests shall be controlled in accordance with the policy specified in Clause 1.6.6 of the Transit New Zealand State Highway Control Manual.

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g) Type 7 Control – this standard applies to vegetation control within planted areas. Planted area maintenance includes:

• weeding of planted areas

• raking areas of bark and gravel chips

• trimming and /or pruning of trees, shrubs and ground cover to maintain:

• all plants in a healthy condition

• sight distances, see Appendix 4.5

• replacing dead plants with similar species.

All planted areas and adjacent pavement to a distance of 0.5m from the kerb face must be maintained frees of weeds and litter so they are neat and tidy at all times.

In cases where flying debris represents a safety hazard to road users, vegetation control must be performed using vertical flail type mowers.

Contract Standards and Response Times – Contract Standards and Response Times are defined in Table 4.7.1

Table 4.7.1: Operational Performance Measures – Vegetation Control Response Times (by sub-network)

Contract Standards Defect

<<1 and 2>>

<<3 and 4>>

Type 1 Control

No more than 10m of any 100m Section with one or more defects

Vegetation < <<20>>mm or > <<75>>mm in height

<<2 weeks>>

<<2 weeks>>

Type 2 Control

No more than 50m2 of any rest area or similar area with one or more defects

Vegetation < <<20>>mm or > <<150>>mm in height

<<1 month>>

<<1 month>>

Type 3 Control

No more than 10m of any 100m Section with one or more defects

Vegetation < <<25>>mm or > <<200>>mm in height

<<2 weeks>>

<<2 weeks>>

Type 4 Control

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Table 4.7.1: Operational Performance Measures – Vegetation Control Response Times (by sub-network)

Contract Standards Defect

<<1 and 2>>

<<3 and 4>>

No more than 10m of any 100m Section with one or more defects

Vegetation < <<25>>mm or > <<300>>mm in height

<<2 weeks>>

<<2 weeks>>

Type 5 Control

No more than <<5>>% of 1km Sections with one or more defects

> <<5>> areas not vegetation free or near vegetation free

<<1 month>>

<<1 month>>

Type 6 Control

No more than 50m2 of any site with one or more defects

Non-compliant <<1 month>>

<<1 month>>

Type 7 Control

No more than 25m2 of any planted area with one or more defects

Non-compliant <<1 month>>

<<1 month>>

Trees and Other Vegetation

No more than two defects in any 1km Section

Vegetation obstructs visibility or is within the vegetation free zone, see Appendices 4.4 and 4.5

<<2 weeks>>

<<2 weeks>>

Self sown tree of a nuisance species greater than 1m high

<<6 months>

>

<<6 months>

>

Dead tree or limb that presents a risk of falling onto the highway (a fallen tree or limb shall be treated as an Incident Response)

<<1 month>>

<<1 month>>

4.8 Signs

Signs includes:

a) Regulatory Signs

b) Permanent Warning Signs, Advisory Speed Signs and Chevron Markers

c) Guide Signs, Motorist Service Signs, Tourist Signs, Community Service Signs, Street Name Signs and Other Signs

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Other Signs includes RS and ERP markers, route position markers, kilometre marker pegs, bridge position markers and culvert marker pegs.

All Chevron Markers on a curve must be upgraded to comply with current standards if:

a) The main sign is damaged beyond repair and the damaged signage represents more than 40% of the signage including repeaters; or

b) Repeaters are missing or damaged and the damaged signage represents more than 50% of the signage including repeaters

Contract Standards and Response Times – Contract Standards and Response Times are defined in Table 4.8.1

Table 4.8.1: Operational Performance Measures – Signs Response Times (by sub-network)

Contract Standards Defect

<<1>> <<2, 3, 4>>

Regulatory Signs

No defects on any new or replacement signs prior to installation

Retroreflective sheeting not approved for use on traffic signs by the Land Transport Safety Authority

No manufacturer’s certification of compliance with the Transit New Zealand Manual of Traffic Signs and Markings, the Road Safety Manufacturers Association Standards for the Manufacture and Maintenance of Traffic Signs, Posts and Fittings and AS/NZS 1906.1:1993

Retroreflective sheeting is a lower standard than the sign being replaced

Non-compliant with AS/NZS 1906.1: 1993 Class 1 Table 2.1

Non-compliant with Wide Observation Angle requirements of ASTM D 4956-01 Type IX

prior to installing

prior to installing

No more than <<2>>% of installed signs with one or more defects

Obscured by vegetation <<24 hours>>

<<2 days>>

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Table 4.8.1: Operational Performance Measures – Signs Response Times (by sub-network)

Contract Standards Defect

<<1>> <<2, 3, 4>>

Dirty, discoloured or defaced such that the sign is not clearly visible from a distance of 50m during daylight

<<24 hours>>

<<2 days>>

Damaged <<24 hours>>

<<2 days>>

Not compliant with the visibility criteria specified in Clause 1.13 of Part 1 of the Transit New Zealand Manual of Traffic Signs and Markings

<<24 hours>>

<<2 days>>

<<2 weeks to measure

>>

<<2 weeks to measure

>>

Retroreflectivity determined to be less than satisfactory for sign location and function and CIL/m2 retroreflectivity less than 50% of the –4.0° Entrance Angle and 0.2° Observation Angle values specified in Table 2.1 of AS/NZS 1906.1:1993, when measured by a reflectometer held to the face of the sign

<<24 hours>>

<<24 hours>>

Not listed in inventory <<24 hours>>

<<2 days>>

No more than <<5>>% of installed signs with one or more defects

Incorrectly aligned <<24 hours>>

<<2 days>>

No black or white Transit New Zealand logo located on reflective side of sign as follows: • in lowest corner nearest to traffic

for rectangular signs or in the bottom corner for diamond shaped signs

• for signs < 1m2 logo size must be 30cm2, otherwise 100cm2

<<24 hours>>

<<2 days>>

No more than <<2>>% of inventoried signs with defect

Physically missing <<24 hours>>

<<2 days>>

Warning, Advisory Speed Signs and Chevron Markers

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Table 4.8.1: Operational Performance Measures – Signs Response Times (by sub-network)

Contract Standards Defect

<<1>> <<2, 3, 4>>

No defects on any new or replacement signs prior to installation

Retroreflective sheeting not approved for use on traffic signs by the Land Transport Safety Authority

No manufacturer’s certification of compliance with the Transit New Zealand Manual of Traffic Signs and Markings, the Road Safety Manufacturers Association Standards for the Manufacture and Maintenance of Traffic Signs, Posts and Fittings and AS/NZS 1906.1:1993

Retroreflective sheeting is a lower standard than the sign being replaced

prior to installing

prior to installing

No defects on any new or replacement Permanent Warning Signs prior to installation

Fluorescent sign does not have manufacturer’s 10 year warranty for fluorescent performance

Non-compliant with AS/NZS 1906.1: 1993 Class 1 Table 2.1 (except for Vulnerable Road User signs)

Vulnerable Road User signs not fluorescent yellow green

prior to installing

prior to installing

No more than <<2>>% of installed signs with one or more defects

Obscured by vegetation <<3 days>>

<<5 days>>

Dirty, discoloured or defaced such that the sign is not clearly visible from a distance of 50m during daylight

<<3 days>>

<<5 days>>

Damaged <<3 days>>

<<5 days>>

Non-compliant with the visibility criteria specified in Clause 1.13 of Part 1 of the Transit New Zealand Manual of Traffic Signs and Markings

<<3 days>>

<<5 days>>

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Table 4.8.1: Operational Performance Measures – Signs Response Times (by sub-network)

Contract Standards Defect

<<1>> <<2, 3, 4>>

<<2 weeks to measure

>>

<<2 weeks to measure

>>

Retroreflectivity determined to be less than satisfactory for sign location and function and CIL/m2 retroreflectivity less than 50% of the –4.0° Entrance Angle and 0.2° Observation Angle values specified in Table 2.1 of AS/NZS 1906.1:1993 when measured by a reflectometer held to the face of the sign

<<3 days>>

<<5 days>>

Not listed in inventory <<3 days>>

<<5 days>>

No more than <<5>>% of installed signs with one or more defects

Incorrectly aligned <<3 days>>

<<5 days>>

No black or white Transit New Zealand logo located on reflective side of sign as follows: • in lowest corner nearest to traffic

for rectangular signs or in the bottom corner for diamond shaped signs

• for signs < 1m2 logo size must be 30cm2, otherwise 100cm2

<<3 days>>

<<5 days>>

No more than <<2>>% of inventoried signs with defect

Physically missing <<3 days>>

<<5 days>>

Guide, Motorist Service, Tourist, Community Service, Street Name and Other Signs

No defects on any new or replacement signs prior to installation

Retroreflective sheeting not approved for use on traffic signs by the Land Transport Safety Authority

prior to installing

prior to installing

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Table 4.8.1: Operational Performance Measures – Signs Response Times (by sub-network)

Contract Standards Defect

<<1>> <<2, 3, 4>>

No manufacturer’s certification of compliance with the Transit New Zealand Manual of Traffic Signs and Markings, the Road Safety Manufacturers Association Standards for the Manufacture and Maintenance of Traffic Signs, Posts and Fittings and AS/NZS 1906.1:1993

Retroreflective sheeting is a lower standard than the sign being replaced

No defects on any new or replacement signs prior to installation (excluding culvert marker pegs)

Non-compliant with AS/NZS 1906.1:1993 Class 1 Table 2.1

prior to installing

prior to installing

No defects on any new or replacement overhead Guide, Motorist or Tourist Signs prior to installation

Non-compliant with Wide Observation Angle requirements of ASTM D 4956-01 Type IX

prior to installing

prior to installing

No defects on any new or replacement ground mounted Guide Signs prior to installation

Non-compliant with Wide Observation Angle requirements of ASTM D 4956-01 Type IX

prior to installing

prior to installing

No more than <<2>>% of installed signs with one or more defects

Obscured by vegetation <<1 week>>

<<2 weeks>>

Dirty, discoloured or defaced such that the sign is not clearly visible from a distance of 50m during daylight

<<1 week>>

<<2 weeks>>

Damaged <<1 week>>

<<2 weeks>>

Non-compliant with the visibility criteria specified in Clause 1.13 of Part 1 of the Transit New Zealand Manual of Traffic Signs and Markings

<<1 week>>

<<2 weeks>>

Not listed in inventory <<1 week>>

<<2 weeks>>

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Table 4.8.1: Operational Performance Measures – Signs Response Times (by sub-network)

Contract Standards Defect

<<1>> <<2, 3, 4>>

No more than <<2>>% of installed signs (excluding culvert marker pegs) with one or more defects

<<2 weeks to measure

>>

<<2 weeks to measure

>>

Retroreflectivity determined to be less than satisfactory for sign location and function and CIL/m2 retroreflectivity less than 50% of the –4.0° Entrance Angle and 0.2° Observation Angle values specified in Table 2.1 of AS/NZS 1906.1:1993 when measured by a reflectometer held to the face of the sign

<<1 week>>

<<2 weeks>>

No more than <<5>>% of installed signs with one or more defects

Incorrectly aligned <<1 week>>

<<2 weeks>>

No more than <<2>>% of inventoried signs with defect

Physically missing <<1 week>>

<<2 weeks>>

4.9 Edge Marker Posts

Edge marker posts are post mounted reflective delineators used to delineate the alignment of the road ahead, especially horizontal and vertical curves. Edge marker posts with retro-reflective devices are primarily aids for night time driving.

Other delineation and hazard markers is defined as all other delineating devices and hazard markers required by the Transit New Zealand Manual of Traffic Signs and Markings, except for raised pavement markers.

Contract Standards and Response Times – Contract Standards and Response Times are defined in Table 4.9.1

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Table 4.9.1: Operational Performance Measures – Edge Marker Posts Response Times (by sub-network)

Contract Standards Defect

<<1 and 2>>

<<3 and 4>>

Edge Marker Posts

No defects on any new edge marker posts prior to installation

Hardware not compliant with the Transit New Zealand Manual of Traffic Signs and Markings

prior to installing

prior to installing

No more than <<5>>% of installed edge marker posts with one or more defects

Dirty, discoloured or defaced such that the post is not clearly visible from a distance of 50m during daylight

<<2 days>>

<<1 week>>

Missing or damaged <<2 days>>

<<1 week>>

Incorrectly aligned (as defined in Section 5 of Transit New Zealand’s P/16:1993 Standard Specification)

<<2 days>>

<<1 week>>

No more than <<5>>% of 1km Sections with defect

2 consecutive missing or damaged edge marker posts

<<2 days>>

<<1 week>>

No more than <<5>>% of 1km Sections with defect

< 4 posts visible at any point in the Section length, when viewed from the centre of the lane at night, with head lights on dipped beam

<<2 days>>

<<1 week>>

Other Delineation and Hazard Markers

No defects on any new delineators and hazard markers prior to installation

Hardware not compliant with the Transit New Zealand Manual of Traffic Signs and Markings

prior to installing

prior to installing

No more than <<1>> delineator or hazard marker in any 5km Section with defect

Not visible from 160m at night, when viewed from the centre of the lane with head lights on dipped beam, where road geometry permits a line of sight

<<2 days>>

<<2 days>>

Missing or damaged <<2 days>>

<<2 days>>

Incorrectly aligned <<2 days>>

<<2 days>>

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4.10 Raised Pavement Markers

Raised pavement markers provide close and distant delineation of the road alignment and an audible and tactile signal when traversed by vehicle wheels.

Contract Standards and Response Times – Contract Standards and Response Times are defined in Table 4.10.1

Table 4.10.1: Operational Performance Measures – Raised Pavement Markers Response Times (by sub-network)

Contract Standards Defect

<<1 and 2>>

<<3 and 4>>

Reflective Raised Pavement Markers (RRPMs)

No defects on any new RRPMs prior to installation

Not compliant with the Transit New Zealand Manual of Traffic Signs and Markings

prior to installing

prior to installing

Missing or damaged <<2 days>>

<<2 days>>

No more than <<5>>% of RRPMs in any 5km Section with one or more defects

Not within the installation tolerances specified in the Transit New Zealand Manual of Traffic Signs and Markings

<<2 days>>

<<2 days>>

Not visible from 160m at night, when viewed from the centre of the lane with headlights on dipped beam, where road geometry permits a line of sight

<<2 weeks>>

<<2 weeks>>

White marker reflectivity < 10mcd/lux <<2 weeks>>

<<2 weeks>>

Yellow marker reflectivity < 6 mcd/lux <<2 weeks>>

<<2 weeks>>

Red marker reflectivity < 3 mcd/lux <<2 weeks>>

<<2 weeks>>

Raised Pavement Markers (RPMs)

No defects on any new RPMs prior to installation

Not compliant with the Transit New Zealand Manual of Traffic Signs and Markings

prior to installing

prior to installing

No more than <<5>>% of RPMs in any 5km Section with one or more defects

Missing or damaged <<2 days>>

<<2 days>>

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Table 4.10.1: Operational Performance Measures – Raised Pavement Markers Response Times (by sub-network)

Contract Standards Defect

<<1 and 2>>

<<3 and 4>>

Not within the installation tolerances specified in the Transit New Zealand Manual of Traffic Signs and Markings

<<2 days>>

<<2 days>>

4.11 Sight Rails

Sights rails are timber rails painted white to provide delineation and guidance to road users.

Contract Standards and Response Times – Contract Standards and Response Times are defined in Table 4.11.1

Table 4.11.1: Operational Performance Measures – Sight Rails Response Times (by sub-network)

Contract Standards Defect

<<1 and 2>>

<<3 and 4>>

Obscured by vegetation <<2 weeks>>

<<2 weeks>>

Dirty, discoloured, defaced or with flaking or heavily oxidised paint

<<2 weeks>>

<<2 weeks>>

No more than <<5>>% of the total length of sight rail in any 5km Section with one or more defects

Missing or damaged <<2 weeks>>

<<2 weeks>>

4.12 Barriers

Barriers include any structures that protect road users from known hazards excluding sight rail.

Contract Standards and Response Times – Contract Standards and Response Times are defined in Table 4.12.1

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Table 4.12.1: Operational Performance Measures – Barriers Response Times (by sub-network)

Contract Standards Defect

<<1 and 2>>

<<3 and 4>>

No defects on any barrier installed during the Contract term

No certification of compliance with manufacturer’s installation criteria

<<1 week>>

<<1 week>>

No more than <<5>>% of the total length of barrier in any 5km Section with one or more defects

Missing or damaged or compromising road user safety

<<2 weeks>>

<<2 weeks>>

4.13 Pavement Lines and Markings

Pavement lines and markings can increase traffic capacity, improve safety and contribute to the orderly use of design paths by drivers, particularly at critical points in the road system. Pavement lines and markings are also used to supplement some traffic signs.

Pavement marking areas include, but are not limited to, right turn bays, flush medians and pedestrian crossings.

Contract Standards and Response Times – Contract Standards and Response Times are defined in Table 4.13.1

Table 4.13.1: Operational Performance Measures – Pavement Lines and Markings Response Times (by sub-network)

Contract Standards Defect

<<1 and 2>>

<<3 and 4>>

No more than <<2>>% of the length of pavement lines in any 5km Section with defect

Not compliant with Clause 2 and any referenced appendices of Transit New Zealand’s P20:2000 Standard Specification and the Transit New Zealand Manual of Traffic Signs and Markings

<<1 month>>

<<1 month>>

No more than <<1>> pavement marking area in any 10km Section with defect

Not compliant with Clause 2 and any referenced appendices of Transit New Zealand’s P20 Standard Specification and the Transit New Zealand Manual of Traffic Signs and Markings

<<1 month>>

<<1 month>>

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4.14 Carriageway Lighting

Carriageway lighting is defined as all components of street lights not within an urban area.

Contract Standards and Response Times – Contract Standards and Response Times are defined in Table 4.14.1

Table 4.14.1: Operational Performance Measures – Carriageway Lighting Response Times (by sub-network)

Contract Standards Defect

<<1 and 2>>

<<3 and 4>>

No more than <<2>>% of carriageway lights with one or more defects

One light not functioning <<5 days>>

<<5 days>>

Two or more consecutive lights not functioning

<<1 day>>

<<1 day>>

Breakaway connections are structurally unsound or unworkable

<<1 month>>

<<1 month>>

Poles are structurally unsound <<1 month>>

<<1 month>>

No more than 1 carriageway light with defect

Accident damage <<5 days>>

<<5 days>>

4.15 Rest Areas and Weighpits

Officially designated rest areas are listed in Appendix 4.6.

Rest area furniture includes all facilities, tables, bins, information boards, signs and other features within an officially designated rest area.

Contract Standards and Response Times – Contract Standards and Response Times are defined in Table 4.15.1

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Table 4.15.1: Operational Performance Measures – Rest Areas Response Times (by sub-network)

Contract Standards Defect

<<1 and 2>>

<<3 and 4>>

Sealed Areas

No more than <<two>> defects per rest area or weighpit

Potholes > 100mm in diameter, or > 30mm deep, or identified by public complaint

<<1 week>>

<<1 week>>

Unsealed Areas

No more than <<two>> defects per rest area or weighpit

Potholes > 250mm in diameter, or > 50mm deep, or identified by public complaint

<<1 week>>

<<1 week>>

Potholes > 100mm in diameter <<1 week>>

<<1 week>>

Maintenance aggregate size > 20mm <<2 months>

>

<<2 months>

>

Loose depth of aggregate > 30mm <<2 months>

>

<<2 months>

>

Rest Area Furniture

No more than <<5>>% of items with one or more defects

Not clean <<2 weeks>>

<<1 month>>

Not functional <<2 weeks>>

<<1 month>>

No defects > <<5>> rubbish bins full to overflowing

<<3 days>>

<<1 week>>

Complaint received relating to overflowing rubbish bin

<<1 day>>

<<1 day>>

Weighpit Buildings and Furniture

Not more than one weighpit building with defects

Broken window or lock <<1 week>>

<<1 week>>

No defects Complaint received relating to cleanliness (including graffiti) of weighpit building interior

<<1 day>>

<<1 day>>

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Table 4.15.1: Operational Performance Measures – Rest Areas Response Times (by sub-network)

Contract Standards Defect

<<1 and 2>>

<<3 and 4>>

Complaint received relating to cleanliness (including graffiti) of weighpit building interior

<<1 week>>

<<1 week>>

Complaint received relating to overflowing rubbish bin

<<1 day>>

<<1 day>>

Weighpit Concrete Apron

No defects > 10m (cumulative) lineal cracking at any weighpit

<<2 weeks>>

<<2 weeks>>

> 1m2 (cumulative) alligator cracking at any weighpit

<<2 weeks>>

<<2 weeks>>

> 0.5m2 (cumulative) loss of concrete at any weighpit

<<2 weeks>>

<<2 weeks>>

4.16 Detritus

Detritus is any collection of fragments and/or material on sealed surfaces, in drainage channels and on debris benches including, but not limited to, sealing chip, pavement aggregates, dead animals and abandoned vehicles. In addition, detritus includes:

a) any material that impedes the efficient operation of existing drainage

b) frettings from cuttings and deposits of wind blown sand or grit, loose aggregates, fallen leaves

c) the results of build up of minor droppings or spillages from passing traffic or climatic conditions

d) material in lined and unlined channels and areas adjoining the Assets

e) frost and ice grit, once thawed

Sealed surface is any sealed or paved surface including, but not limited to, the road pavement including shoulders, weighpits, rest areas, and bridge decks. It includes footpaths, deck drainage channels and open bridge deck joints.

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Contract Standards and Response Times – Contract Standards and Response Times are defined in Table 4.16.1

Table 4.16.1: Operational Performance Measures – Detritus Response Times (by sub-network)

Contract Standard Defect

<<1 and 2>>

<<3 and 4>>

Sealed Surfaces

No defects Frost and ice grit 2 hours after

thawing

2 hours after

thawing

> 500g of detritus in any single 4m2 area of sealed surface

<<2 weeks>>

<<2 weeks>>

Debris Benches

No defects Bench does not catch debris or control water (sudden slips requiring Incident Response excepted)

<<1 week>>

<<2 weeks>>

4.17 Litter Removal

Litter includes, but is not limited to, all paper, refuse, rubbish, glass, metal, garbage or any item of a like nature.

Contract Standards and Response Times – Contract Standards and Response Times are defined in Table 4.17.1

Table 4.17.1: Operational Performance Measures – Litter Removal Response Times (by sub-network)

Contract Standards Defect

<<1 and 2>>

<<3 and 4>>

No defects > <<10>> items of litter with any dimension > 100mm visible on any 1km Section, as viewed by the passenger in a vehicle driving at 80km/hr

<<1 week>>

<<1 week>>

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Table 4.17.1: Operational Performance Measures – Litter Removal Response Times (by sub-network)

Contract Standards Defect

<<1 and 2>>

<<3 and 4>>

> <<1>> item of litter with any dimension > 500mm visible on any 5km Section, as viewed by the passenger in a vehicle driving at 80km/hr

<<1 week>>

<<1 week>>

4.18 Incident Response

Incident means any event which requires immediate intervention to ensure the safety of road users. It includes, but is not limited to, accidents, spillages, floods, fires, washouts, dropouts, slumps, slips, storm damage and ice on the road surface. Known recurring hazards are listed in Appendix 4.7.

Receiving notification is defined as the time the Contractor is advised of the incident by the Superintendent, Contractor’s personnel or a third party (e.g. New Zealand Police, Principal, or member of the public)

Contract Standard – the Contractor must (see Clause 2 of Transit New Zealand’s C9:1995 Standard Specification):

i) provide sufficient resources to attend to all incidents 24 hours a day, seven days a week and, if agreed, complete emergency patrols

ii) respond according to Transit New Zealand’s C9:1995 Standard Specification and in compliance with the Emergency Procedures and Contingency Plan (see Maintenance Specification, Clause 2.3)

iii) provide appropriate signage and barriers at all road closures, including changing permanent road condition signs before and after the closure

iv) man road closure barricades at all times

v) provide advice of any lane closure, any traffic diversions implemented, regular status reports and lane reopening to the ATMS Operations Centre

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Response Time – Response times are measured from the time of receiving notification.

i) sub-networks <<1, 2 and 3>> – mobilise, establish and start work on site within ½ hour

ii) sub-network <<4>> – mobilise within ½ hour, establish and start work on site within 1 hour

4.19 Other Operational Performance Measures

The CQP must state all other Operational Performance Measures that apply.

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5 Compliance Monitoring

5.1 Objectives

The objectives of the compliance monitoring system are to:

a) benchmark the initial condition of the Assets at the beginning of the Contract to:

• set the Contract Standards for the Key Performance Measures identified in Maintenance Specification, Clause 3.2

• determine the period within which the Contractor is required to bring the Assets into full compliance with the Operational Performance Measures (see Maintenance Specification, Clause 5.2.3);

b) monitor the achievement of the Performance Criteria. These are:

• Management Performance Measures

• Key Performance Measures

• Operational Performance Measures; and

c) provide the Principal with security that its outcomes are being achieved.

5.2 Benchmark Condition

5.2.1 Management Performance Measures

The Contract Standards for all Management Performance Measures are fixed criteria and shall not be subject to adjustment based on the results of any benchmarking survey.

5.2.2 Key Performance Measures

By the date specified in Maintenance Specification, Clause 3.1, the Contractor shall perform a 100% sample high speed data collection survey in accordance with <<the Data Collection Specification>> (see Appendix 1.7).

By the date specified in Maintenance Specification, Clause 3.1, the Contractor shall perform a 100% sample falling weight deflectometer survey in accordance with <<the Data Collection Specification>> (see Appendix 1.7).

The Principal may, at its discretion, engage others to perform similar parallel surveys.

By the date specified in Maintenance Specification, Clause 3.1, the Contractor shall process, interpret and present the results to the Management Board in the form of a Benchmarking Report in accordance with Appendix 2.1.3. The Management Board shall satisfy itself as to the accuracy and validity of the survey results and shall then decide the

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Contract Standards for the relevant Key Performance Measures in accordance with Maintenance Specification, Clause 3.2.

The Contract Standards for all other Key Performance Measures shall be as specified in the Contract Documents.

5.2.3 Operational Performance Measures

By the date nominated in the Contractor’s Tender, the Contractor shall perform a 100% inspection of all Assets associated with Operational Performance Measures within the Limit of Works, to establish the extent to which the Assets comply with the Operational Performance Measures.

The Superintendent may, at his discretion, conduct a similar parallel inspection or engage others to perform a parallel inspection.

Within two months of completion of the Operational Performance Measure benchmarking inspection, the Contractor shall process, interpret and present the results to the Management Board in the form of a Benchmarking Report in accordance with Appendix 2.1.3. The Management Board shall satisfy itself as to the accuracy and validity of the survey results and shall then decide the period within which the Contractor shall bring the condition of the Assets into full compliance with the Operational Performance Measures, and any Contract Standards that apply to any staging in that period. The Management Board shall take note of the Principal’s requirement to limit this period and shall only set it above three months where such a timeframe would be unachievable. Non-compliance notices shall only be issued in this period if the Contractor fails to comply with safety related Response Times or agreed staging requirements (see Maintenance Specification, Clause 5.4).

5.3 Compliance Monitoring

5.3.1 Contractor’s Compliance Monitoring System

The Contractor must develop, implement and manage a compliance monitoring system that:

a) objectively assesses their compliance with each of the Performance Criteria;

b) monitors and reports compliance with the Contract Standard specified for each of the Performance Criteria; and

c) ensures appropriate corrective actions are developed, implemented, actioned and verified.

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The Contractor’s compliance monitoring system must describe the process for assessing compliance for each of the Performance Criteria. This includes:

a) the personnel responsible for:

• implementing and managing the system

• completing the compliance assessment

b) the inspection methodology to be used to demonstrate compliance with the Operational Performance Measures in accordance with Maintenance Specification, Clause 5.3.5;

c) assessing, determining and demonstrating the percentage compliance with the Contract Standard specified for each of the Performance Criteria, where appropriate;

d) recording and reporting results;

e) developing and implementing appropriate corrective actions; and

f) making all information available for the Superintendent to audit the system.

The Contractor is required to perform its own data collection surveys to demonstrate compliance with the Performance Criteria, independent of any similar surveys performed by the Principal.

Except where otherwise provided in the Contract Documents, the Contractor’s inspections and compliance monitoring system does not provide a direct input into the non-compliance system described in Maintenance Specification, Clause 5.4. As such, a non-conformance identified by the Contractor will not necessarily attract a non-compliance notice in accordance with Maintenance Specification, Clause 5.4, where the Contractor’s non-conformance resolution has effectively addressed any systematic or procedural shortfall.

5.3.2 Superintendent’s Review

The Superintendent will review the Contractor’s systems, procedures and records to determine their effectiveness in ensuring that the Contract Standards, Response Times and Delivery Times are being achieved.

The Superintendent’s reviews do provide a direct input into the non-compliance system described in Maintenance Specification, Clause 5.4.

Superintendent’s reviews may concentrate on areas where the Contractor’s compliance monitoring system has identified a systematic failure. However, the Superintendent may review the Contractor’s procedures and work activities and may conduct specific Asset inspections at any time.

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The Superintendent’s reviews will in no way limit the Contractor’s responsibility to develop, implement and manage a Contractor’s compliance monitoring system.

5.3.3 Management Performance Measures

For each Management Performance Measure, the Contractor must demonstrate compliance with the Contract Standards and Delivery Times. Compliance is required in respect of each discreet deliverable.

The Contractor’s compliance monitoring system shall record the timeliness of deliverables for each Management Performance Measure.

The Superintendent, or others engaged by the Superintendent for this purpose, shall review the standard and timeliness of deliverables.

5.3.4 Key Performance Measures

For each Key Performance Measure, the Contractor must demonstrate compliance with the Contract Standards. Compliance is required in respect of each measure in each sub-network. The Compliance Reports do provide a direct input into the non-compliance system described in Maintenance Specification, Clause 5.4.

5.3.5 Operational Performance Measures

For each Operational Performance Measure, the Contractor must demonstrate compliance with the Contract Standards and Response Times. Compliance is required in respect of each measure in each sub-network.

The Contractor’s compliance monitoring system shall record achievement of Contract Standards and Response Times (where required) for each Operational Performance Measure.

Within two months of completion of the Operational Performance Measure benchmarking inspection, in accordance with Maintenance Specification, Clause 5.2.3, the Contractor shall present to the Management Board an inspection procedure for each Operational Performance Measure proposed to demonstrate compliance with Contract Standards at any time throughout the duration of the Contract.

The Management Board shall satisfy itself to the extent that the proposed inspection procedure will satisfactorily demonstrates compliance with Contract Standards for each Operational Performance Measure and shall decide the inspection methodology to be adopted. The following is provided as a guide to the Management Board:

Where an Operational Performance Measure Contract Standard depends on a percentage non-compliance, for example ‘No more than 5% of the number of 100m Sections…’ the inspection methodology for compliance demonstration as part of the Contractor’s

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compliance monitoring system or Superintendent’s reviews may be based on any of the following inspection methodologies:

a) 100% Asset inspection of the total population:

Under this inspection methodology the Management Board shall decide the frequency at which a 100% Asset inspection of the total population is undertaken.

Following the 100% inspection of the total population, the requirement for the demonstration of compliance with the specified minimum Contract Standard (CS%) is:

%% CSP ≥ Equation (a) where: Z = the total number of units in the population z = the total number of units inspected that have no defects

P% = total population % compliant = 100×Zz

Guidance Note: The following example should be reworked using data specific to the contract e.g. sub-network length, no. of lanes, etc

The following example is provided for the avoidance of doubt:

For shoulder potholes the Contract Standard is defined as ‘No more than 5% of the number of 100m Sections with one or more defects’ so that CS% = 95%.

Sub-network 2 is 59.2km in length with the total number of 100m Sections in the population Z = 59.2 x 2 x 10 = 1184.

From equation (a) the requirement for the demonstration of compliance becomes:

%951001184

≥×z

and rearranging for z:

1125118495.0 =×≥z

In this case, compliance with the Contract Standard means that at least 1125 of the 1184 - 100m Sections shall have no defects in terms of shoulder potholes at each inspection.

b) Statistically Significant Asset Sample

Under this inspection methodology the Management Board shall decide the size of a randomly selected sample from the total population, which the Management Board

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considers will represent satisfactorily the total population. The Management Board shall also decide the frequency at which the inspection of the sample is undertaken.

The requirement for the demonstration of compliance with the specified minimum Contract Standard (CS%) is then determined in accordance with Equation (a) above, by substituting the sample population % properties for the total population properties.

Guidance Note: The following example should be reworked using data specific to the contract e.g. no. of lanes, etc

The following example is provided for the avoidance of doubt:

Continuing from the example in a) for shoulder potholes the Management Board decides that a randomly selected 10km of sub-network 2 is a statistically significant sample to represent the total population such that the total number of 100m Sections in the sample population Zs = 10 x 2 x 10 = 200.

From Equation (a), the requirement for the demonstration of compliance becomes:

%95100200

≥×sz

and rearranging for zs:

19020095.0 =×≥sz

In this case, compliance with the Contract Standard means that at least 190 of the 200 - 100m Sections shall have no defects in terms of shoulder potholes at each inspection.

c) Statistical Inference from Asset Sample

Using statistical inference the % compliance of the total population (P%) is estimated from the % compliance derived from a randomly selected sample from the total population (Ps%).

Under this methodology the Management Board shall decide the size of a randomly selected sample from the total population, however the sample is not necessarily required to be statistically significant . The Management Board shall also decide the frequency at which the inspection of the sample is undertaken.

As the sample properties generally do not exactly represent the properties of the total population a sampling error is considered. The larger the sample size the smaller the sampling error becomes and subsequently the closer the sample will represent the total population.

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Through setting an upper and lower bound confidence limit to Ps%, it is possible to predict to a level of confidence, that P% falls within the bounds of Ps% +/- confidence interval. For the purpose of compliance demonstration an 85% confidence limit shall be used to set the width of the confidence interval.

For the Contractor’s compliance monitoring system to demonstrate that P% is greater than %CS the lower bound of the 85% confidence limit must be shown to be above the % CS such that the criteria for compliance demonstration becomes:

%%85% CSCLPS ≥− Equation (b)

where: ZS = the total number of units in the sample

zS = the total number of units inspected that have no defects

PS% = sample % compliant = 100xZz

S

S

85% CL = the 85% Confidence LevelS

SS

ZPP %)100(%

44.1−

×=

and 1.44 is a constant which results from the assumptions of 85% confidence and the normal distribution of defects over the total population.

Guidance Note: The following example should be reworked using data specific to the contract e.g. sub-network length, no. of lanes, etc

The following examples are provided for the avoidance of doubt:

Continuing from the example in a) for shoulder potholes, a sample of 150 of the 100m Sections (ZS) are randomly selected from the total population of 1184 Sections. As a result it is found that 145 Sections (zS) have no shoulder potholes greater than 100mm in diameter or 50mm deep. From the sample results the % compliant (PS%) is determined as:

%7.96100150145% =×=SP

and the 85% Confidence Level (CL) as:

%11.2150

)7.96100(7.9644.1 =

−××=

From Equation (b), the criteria for the demonstration of compliance:

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%95%56.94%11.2%7.96 <=−

is not achieved so that compliance has not been demonstrated in this case.

To illustrate the effect of increasing the sample size to reduce sampling error now consider the a scenario where the sample size is doubled to 300 Sections (XS) and the resulting % compliant (PS%) is as previously at 96.7% due to 290 Sections (xS) found to have no shoulder potholes greater than 100mm in diameter or 50mm deep.

The 85% CL becomes:

%49.1300

)7.96100(7.9644.1 =

−××=

From Equation (b), the criteria for the demonstration of compliance becomes:

%95%17.95%49.1%7.96 >=−

Clearly compliance has been demonstrated in this case.

Where the inspection procedure relies on statistical inference, a sufficient sample to permit the assumption of a normal distribution of defects over the total population is required.

Under the Superintendent’s review to demonstrate non-compliance of the total population from a random sample using statistical inference the upper bound of the 85% CI must be below the % CS such that the criteria for non compliance demonstration becomes:

%%85% CSCLPS ≤+ Equation (c)

Guidance Note: The following example should be reworked using data specific to the contract e.g. sub-network length, no. of lanes, etc

The following examples are provided for the avoidance of doubt:

Continuing from the example in a) for shoulder potholes, the Superintendent randomly selects 150 of the 100m Sections (ZS) from the total population of 1184 Sections where his review finds that 145 Sections (zS) have no shoulder potholes greater than 100mm in diameter or 50mm deep.

From the sample results the % compliant (PS%) is determined as:

%7.96100150145% =×=SP

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and the 85% CL as:

%11.2150

)7.96100(7.9644.1 =

−××=

From Equation (c), the criteria for the demonstration of non-compliance becomes:

%95%81.98%11.2%7.96 >=+

In the previous example (with the same zS and ZS) the Contractor was unable to demonstrate compliance, but the Superintendent’s review has not conclusively demonstrated that the total population is non compliant. In this case a non-compliance notice would not be issued.

Now consider if six months following the previous audit the Superintendent performs another random 150 sample inspection however as a result of this audit only 135 Sections (zS) are found to have no shoulder potholes greater than 100mm in diameter or 50mm deep. From the sample results the % compliant (PS%) is determined as:

%90100150135% =×=SP

and the 85% CL as:

%53.3150

)90100(9044.1 =

−××=

From Equation (c), the criteria for the demonstration of non-compliance becomes:

%95%53.93%53.3%90 <=+

In this case the Superintendent’s review has demonstrated the total population to be non compliant and a non-compliance notice would be issued.

5.4 Non-Compliance System

5.4.1 System Description

The system is based on non-compliance notices which may be issued by the Superintendent in two forms:

a) major non-compliance notice

b) minor non-compliance notice

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Prior to issuing a major non-compliance notice the Superintendent must present the circumstances under which the non-compliance notice is to be issued to the Management Board.

Following such presentation the process to be followed defining the requirements for issue of the major non-compliance notice shall be defined by the flowchart in Appendix 5.1.

A non-compliance notice can only be closed by the Superintendent. The Contractor must demonstrate, to the satisfaction of the Superintendent, that the conditions required to close the non-compliance notice have been fulfilled.

The number and status of both types of non-compliance notice shall be reported at every meeting of the Management Board.

The Principal may, at its sole discretion, terminate the Contract if:

a) three major non-compliance notices are open at any time; or

b) a Key Performance Measure for which a major non-compliance notice has been issued in accordance with Maintenance Specification, Clause 5.4.2 c) is not met within one year of the issue of the major non-compliance notice; or

c) the Contractor fails to perform the annual high speed data collection survey; or

d) the Contractor fails to perform the falling weight deflectometer survey in Years <<3, 6, 8 and 10>>; or

e) as provided for elsewhere in the Contract.

5.4.2 Major Non-Compliance

The following describes the circumstances in which a major non-compliance notice may be issued and closed out:

a) Multiple minor non-compliance notices

• Issued – at any time when a total of <<five>> minor non-compliance notices, whether related or not, are open.

Following the issue of such a major non-compliance notice, any further minor non-compliance notices that are issued shall contribute towards another major non-compliance notice regardless of whether any of the <<five>> minor non-compliance notices making up the preceding major non-compliance notice have been closed out.

• Closed out – when all <<five>> minor non-compliance notices comprising the major non-compliance notice have been closed out and the Performance Criteria to

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which those minor non-compliance notices relate have been maintained for one year.

b) Failure to complete surveys

• Issued – when the Contractor has failed to complete the benchmarking surveys within the timeframes specified in Maintenance Specification, Clauses 5.2.2 and 5.2.3 or failed to complete the compliance surveys within the timeframes specified in Maintenance Specification, Clause 3.1.

An additional major non-compliance notice may be issued for every two months a survey has not been completed following the issue of the initial major non-compliance notice.

• Closed out – when the Contractor has presented the survey report to the Management Board and the Management Board has accepted the results.

c) Failure to deliver survey reports

• Issued – when the Contractor has failed to deliver the Benchmarking or Compliance Reports within the timeframes specified in Maintenance Specification, Clause 3.1.

An additional major non-compliance notice may be issued for every two months a report has not been completed following the issue of the initial major non-compliance notice.

• Closed out – when the Contractor has presented the report to the Management Board and the Management Board has accepted the results.

d) Failure to meet Key Performance Measures

• Issued – when the Contractor has failed to meet a Key Performance Measure by a margin greater or equal to that listed in Table 5.4.1.

Separate major non-compliance notices may be issued for every Key Performance Measure not met in each sub-network. For example, if the Roughness – Mean NAASRA Key Performance Measure is not achieved by a margin greater than the specified 2 NAASRA for both sub-networks 1 and 2, the Superintendent may issue two major non-compliance notices following the procedure specified in Maintenance Specification, Clause 5.4.1.

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Table 5.4.1: Major Non-Compliance Tolerances for Key Performance Measures Key Performance Measure Tolerance

Roughness – Mean NAASRA <<2>> NAASRA

Roughness – Percent with Roughness > NAASRA Threshold <<1.00>>%

Texture – Minimum Mean Texture Depth <<0.20>>mm

Texture – Percent with Mean Texture Depth < Threshold <<0.20>>%

Texture – Requirement to Treat Surface Texture <<0>>

Skid Resistance – Percent with SFC < Threshold <<1.00>>%

Skid Resistance – Requirement to Treat Surface Skid Resistance <<0>>

Rutting – Percent with depth > 20mm <<0.25>>%

Surfacing – Minimum Annual Resurfacing Length <<10>>%

Structural Condition – Structural Condition m3 Overlay <<3>>%

Structural Condition – Minimum Annual Rehabilitation Length <<10>>%

• Closed out – when the Contractor has demonstrated to the satisfaction of the Superintendent that the Key Performance Measure has been met and, for the avoidance of doubt, not merely brought back within the tolerance specified in Table 5.4.1.

5.4.3 Minor Non-Compliance

A minor non-compliance notice may be issued in the following circumstances:

a) Failure to meet Management Performance Measures

• Issued – when the Superintendent determines that the Contractor has failed to comply with a Management Performance Measure Contract Standard or Delivery Time, other than Benchmarking or Compliance Reports.

Separate non-compliance notices may be issued for each occasion of late delivery and for each instance of non-compliance with the Contract Standards, for any meeting, report, management plan or for any quality control, asset management, resource management planning, network control or communications function.

A separate minor non-compliance notice may be issued for every month the Management Performance Measure remains in non-compliance.

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• Closed out – when the Contractor’s compliance monitoring system and any audits performed by the Superintendent indicate that the Management Performance Measure is met.

b) Failure to meet Key Performance Measures

• Issued – when the Contractor has failed to meet a Key Performance Measure by a margin less than that listed in Table 5.4.1. A minor non-compliance Notice may be issued in respect of a Key Performance Measure for which a major non-compliance Notice is already open.

Separate minor non-compliance notices may be issued for every Contract Standard not met in each sub-network and for each year of non-compliance.

• Closed out – when the Contractor has demonstrated to the satisfaction of the Superintendent that the Key Performance Measure has been met.

c) Failure to meet Operational Performance Measures

• Issued – when the Superintendent determines, by inspection of the Assets, that the Contractor has failed to comply with a Contract Standard or Response Time of an Operational Performance Measure.

In the event of continuous non-compliance with respect to a Contract Standard, a separate minor non-compliance notice relating to a particular Operational Performance Measure may be issued every two months the same Operational Performance Measure remains non-compliant.

In the event of continuous non-compliance with respect to a Response Time, a separate minor non-compliance notice relating to a particular Operational Performance Measure may be issued each time the Response Time is again exceeded prior to a particular Defect being rectified.

• Closed out – when the Contractor’s compliance monitoring system and any inspections performed by the Superintendent indicate that the Contractor has complied with the Operational Performance Measure for a continuous period of six months.

d) Failure to rectify system failure

• Issued – when the Superintendent determines, by inspection of the Contractor’s compliance monitoring system that systematic corrective action has not been implemented to rectify self-determined recurring non-compliance with the Performance Criteria.

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A separate minor non-compliance notice may be issued for every two months the systematic failure is not rectified.

• Closed out – when the Contractor has rectified the systematic failure.