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OUR DREAMS

To be part of company

Where our people grow rapidly higher responsibilities where our

people are customer obsessed. Where all our people comfortably &

make a reasonable amount that satisfies their needs at home where

all our people are part of family & in so doing ..................

Double our customers base in the next five years to over 6 million

become a one stop shop for water purifiers. ensure that customer

know the Euro champ by name become a preferred employer

provide a secure future for our employees. Give employees a stake

in the profits.

BENCHMARKS FOR EXCELLENCE

Demos per month of euro champ 60

Demo/Sales 2.5

Aqua guard 3.0

Euro clean 3.0

Euro air 3.0

PRODUCTIVITY NORMS

Aqua guard 16

Euro clean 12

Euro air 08

MINIMUM CUSTOMER CONTACTS PER MONTH

Retaining Euro clean 10

Euro clean, Aqua guard, Euro air 20

PRODUCT OF EUREKA FORBES

1. Aqua guard

2. Vacuum cleaner

3. Air purifier

DIRECT MARKETING PRODUCTS

AQUA GUARD

1 Aqua guard classic compact2. Aqua guard Roy ale 3. Aqua guard Nova 4. Aqua guard I – Nova5. Aqua guard classic Pump 6. Aqua guard High Flow 7. Aqua guard Reviva – [ World top purifier ]8. Aqua guard Sensa 9. Aqua guard Protect

VACUUM CLEANER

1. Euro clean Bullet 2. Euro clean Swiff3. Euro clean Wet & Dry4. Euro clean Ultima 5. Euro clean Ace

AIR PURIFIER

1. Euro air2. Euro air Ap-2000 Genius

EURO VIGIL

1. Home security system

CUSTOMER RESPONSE CENTER

(EUREKA FORBES) Allahabad

The CRL Allahabad is located at the cnete of Allahabad. It has

seven service centers.

Name of Service Center of CRC Allahabad

Anjani Enterprises Alopibagh Allahabad

Aquacare Enterprises Allapur Allahabad

Rajeswari Enterprises Mehaduri Allahabad

Dolphin Enterprises Mumfordganj

Allahabad

Teevra Service Allapur Allahabad

Ideal Enterprises Lukerganj Allahabad

Srijal Enterprises Civil Lines Allahabad

ORGANIGATION INFRASTRUCTURE

1. Mr.R.K.SrivastavaBranch manager & Head of location[H.O.L./B.M.]Address-5/IT.B.Sapru Road AllahabadPhone.0532-2608590,260859,2608592

2. Mr. Snadeep Srivastava Sales Supervisor in charge [Aqua guard]

3. Mr.Umesh Shukla

Sales supervisor In Charge[Vacuum Cleaner]4. Mr. Loveleen Methoratra

Group Customer Specialist[Aqua guard]5. Mr. Rajesh Singh

Group Customer Specialist[Aqua guard]6. Mr.Ashish Sinha

Group Customer Specialist[Aqua guard]7. Mr.Sunil Srivastava

Group Customer Specialist[Vacuume Cleaner]8. Mr. Rakesh Tripathi

Group Customer Specialist[Vacuum Cleaner]9. Mr. Sunil Singh

Group Customer Specialist[Aqua guard]10. Mr. Subash Mishra

Senior Sales representative[Vacuum cleaner]11. Mr. Manoj Singh

Sales representative[Aqua guard]12. Mr. Sanjay Srivastava

Confirmed sales representative [Aqua guard]13. Mr. Sanjay Mishra

Confirmed sales representative[Aqua guard]14. Mr. Satish Prudhan

Confirmed sales representative[Aqua guard]15. Mr. Prabal Tripathi

Confirmed sales representative [Vacuum leaner]16. Miss Shabana

Unconfirmed sales representative[Aqua guard]17. Mr. Pradeep Dubey

Unconfirmed sales representative[Aqua guard]18. Mr. Kunwar Bhadur

Unconfirmed sales representative[Aqua guard]19. Mr. Pawan Dixit

(Senior Accountant)20. Mr. Pradeep Prwani

(Service Team Leader)21. Mrs. Rano Srivastva

(Front Office Co-Coordinator)

HIREARCHY OF MANPOWER OF EFL FROM TOP TO BOTTOM

Unconfirmed Customer Specialist

Confirmed Customer Specialist

Senior Customer Specialist

CAREER CROWTH“AT EFL”

Growth

Sales Executive

Senior Sales Executive

Group Leader

Sales Supervisor

Head of Location

Deputy Divisional Sales Manager

Divisional Sales Manager

Senior Div. Sales Manager

Area Sales Manager

Regional Sales

Deputy General Manger

General Manager

Associate Vice President

Senior Vice President

Managing Director

Vice Chairman

Chairman

Senior Vice President

Rewards

Recognition

Vice President

General Manager

Regional Sales Manager

Area Sales Manger

Sr. Dsm

Div Sales Manager

D.Div. Sales Manager

Head of Location

Sales Supervisor

Group Leader

Sales Representative

PROSPECTING

1 2

3

Your Produce & Seveces

1.Great Minds Have Purpose

Other Have wishes

INTRODUCE INTRODUCE

INTRODUCE

By(Washinginting Iruing)

2.Ninety nine percent of failure

come from people with the habit of excuse

By(George Washigintion)

DIRECT SALES“PEOPLE AT EVERY

STAGE”

Contacting People

Selling Your Self

INCENTIVESWhat your dream, is what you get”

Trips Cash Abroad Awards

Trips To Leading Best Place International in India Brands

Meeting FashionSingers & Film Life Stars Style

2. RESIN SEGMENT

Usha Brita Usha Brita Water Purifier

Forbes Safe water system Eurekaforbes

Forbes 3 in 1 Eurekaforbes

Pentapure Eco master pvt Ltd.

Pureline Ion exchange

Resiline Ion exchange

3. OZONE BASSED

Good water Thermax

Reverse Osmosis

Pristiline Ion exchange

Miner water Saftel

Kent Ro Kent water purifiers

Perimionies Permionics

4. ALFA

Two models Compac 120 and E water

Major claims Steel body

Compact design

5. REVERSE OSOMOIS BASSED

Pristine Ion Exchange

Minerwa Softel

Kent Ro Kent Water Purifier

WORKING OF AQUAGUARD

THERE THREE MODELS OF AQUAGUARD

1. AQUAGUARD CLASSIC [1997]2. AQUAGUARD ROYALE [1998] 3. AQUAGUARD NOVA [2000]DEMONSTRATION OF ALL THE THREE TYPES OF AQUAGURAD

AQUAGUARD CLASSIC

Aquaguard classic is the oldest & former model of Aquaguard & has been Launched in 1997. the Aquaguard purification system has 3 stage of filteration which removes all three types impurities ie..

Physical impurities Chemical impurities [colour & taste] Bacterial impurities[Gems]

The Aquaguard classic has: A sediment filter & an activated carbon chamber [compact catridge] The ultraviolet chamber The electronic monitoring system

The Aquaguard works effectively in the following manner:

STAGE 1

THE SEMIMENT FILTER.The water first passes through the sediment filter which incorporate a graded density catridge which strains out physical impurities in the water such as dust, dirt & mud.

STAGE 2ACTIVATED CARBON.In this stage, the water passes through specially treated, silver impregnated activated carbon which reduces colour, odour, organic impurities, & free gases like chlorine, Bacterial growth is hindered.

SATAGE 3UV CHAMBER The next stage water is where the water is subject to the ultraviolet treatment which has been documented as aproven method for eliminating water borne disease causing bacteria & viruses. In fact Aquaguard classic ultraviolet germicidal dosage, even at its lowest, is 1.2 time of that required to destroy all known water born disease causing organisims.

WATER TESTINGEurekaforbes has six water testing laboratories at Mumbai, Delhi, Calcutta, Ahmedabad. We can check the water from our Aquaguard bypaying a nominal fee.

AQUAGUARD THE EVOLUTION

YEAR

1990 SE 1000

1993 St 2000

1995 Pump model

1997 Classic

1997 Hi flo

1998 Royale

1999 Classic compact catridge

2000 Nova

2001 1-Nova/Reviva

AQUAGUARD COMPETITON

1. UV Segment.

Alfa Ace Water purifier

Aquaflo Eurekaforbes

Aquapure Modi Hoover

Bajaj uv plus Bajaj appliance

Familiguard Crompton greaves

Kenstar ultracare kenstar appliance

Moniba Moniba Anand Electrials

Usha Brita Usha Brita Water Purifiers

The Euroclean Bullet Compact Electronic Vacuum Cleaner comes with a range of

accessories: A set of Flexible Hose Pipes

A set of Extension Tubes

10 Particle Filters

Carpet Brush

Floor Brush

All Surface Cleaner

Corner Cleaner

Flexi Cleaner Set

Precision Cleaner

Grill Cleaner

Coat Brush

Aromiser

Spray Jar

Car Wash

Vacuumised Safe Bag

Accessory

Accessory Holder

Technical Specifications:

Voltage 230 V AC 50 Hz

Input Power (IEC) 1300 Watt. (Max. at MSL)

Suction 22050 Pascals (2250 mm of water

column)

Gross Weight 8.66 kg

Dimensions (L×B×H) 455 mm×185mm×255mm

(All figures are of nominal value

TYPE OF RESEARCH

Descriptive vs. Analytical:-

Descriptive research includes survey and Fact-

finding. The major purpose of descriptive research is description of

the state of affairs as it exists at present. In social and business

research we quit often use the term Ex post facto research for

descriptive research studies.

Applied vs. Fundamental:-

Research can either be applied (or action)

research or fundamental (or basic) research. Applied research aims

at finding a solution for an immediate problem facing a society or an

industrial/business organization, where as fundamental research is

mainly concerned with generalization and with the formulation of the

theory.

Quantitative vs. Qualitative:-

Quantitative research is based on the

measurement of quality or amount. it is applicable to phenomena

that can be expressed in terms of quality. Qualitative research on

the other hand, is concemed with qualitative phenomena, relating to

or involving quality or kind.

Conceptual vs. Empirical:-

Research conceptual research is that related to

same abstract idea (s) or theory. It is generally used by philosophers

and thinkers to develop new concept or to reinterpret existing ones.

on the other hand, empirical research relies on experience or

observation alone, often with due regard for system and theory.

CRETIERIA OF GOOD RESEARCH

Good research is systematic:-

It means that research is structure with specified

steps to be taken in specified sequence in accordance with the will

defined set of rules.

Good research is logical :-

It implies that research is guided by the rules of

logical reasoning and logical processes of induction and deduction

are of great value in carrying out research.

Good Research is Empirical:-

It implies that research is related basically to one

or more aspects of real situation and deals with concrete data

provide a basic for external validity to research result.

Good Research is Replicable:-

This characteristic allows to be verified by

replicating the study and thereby building a sound basic for

decisions.

TECHNIQUES INVOLED IN DEFINING A PROBLEM

1. Statement of the problem in a general way.

2. Understanding the nature of the problem.

3. Surveying the available literature.

4. Developing the ideas through discussions.

5. Rephrasing the research problem.

OBJECTIVE OF RESEARCH

1. To gain familiarity with a phenomena or to achieve new

insight into it (studies with this object in view are

termed as exploratory or formulative research study)

2. To portray accurately the characters tic of a particular

individual situation for a group (studies with this object

in view are know as descriptive studies)

SALES GENERATED

The need created in customers for the product of Eureka Forbes & sales Made to them during the course of training are as follows.

S.N. Name of Customer Place Product

1 Mr. Pradeep SaxenaP-3 Yagavihar MumfordganjPh No.-9335111424

Allahabad Aqua Guard

2 K.D.Singh 389/283 B.H.S.AllapurPh No.-0532-2504605


3 Mr.Atul Mathur 44/8 lowther road Ph no.-9839806914


4. Mr. Bal Krishna Shukla37 M.I.G Jhunsi Ph no.-9415444810


5 Mr. P.C.Sharma 245-C/10 sulem sarai


Ph No- 0532-2636646 Mr. R.S.Sharma

H.I.G JhalwaPh No.9935284243


7 Mr.R.S.Maurya 26/192 Bakshi KhuardPh No-0532-2461138


8 Mrs. Rajni Seth176/59 Swastika Apartment Ph No-0532-246973


9 Mrs. Sunita Pandey99-Balarampur HousePh No.0532-2440134


10 Mrs. Anamica 879 Old KataraPh No.0532-2461383

Allahabad Aqua Gurad

Head of Location [Manager Training] CRC Allahabad

CUSTOMER STATISFACTION REPORT

A survey was made to get customers feedback regarding the performance of the products of EUREKA FORBES & the after sales service provided by the company to their customers.

S.N. Name of Customer Place Product Response

1 Mr. S. P. SinghS.B.I. Bamrauli

Allahabad Aqua Guard Classic

Satisfied

2 Mr. V.P. AhujaS.B.I. Bamrauli


Satisfied

3 Mrs. Soni RaizadaAlld Bank


Satisfied

4. Mr. Sudhir Kr.GuptaAlld Bank

Allahabad Aqua GuardClassic

Satisfied

5 Mr. Balakrishan TiwariAlld Bank

Allahabad Aqua GuardRoyal

Satisfied

6 Mr. A K Mishra A.G.Office

Allahabad Aqua GuardNova

Satisfied

7 Mr.Vinay VermaA.G.Office

Allahabad Aqua Guard Nova

Satisfied

8 Mr. Dilip KumarA.G.Office

Allahabad Aqua GuardRoyale

Satisfied

9 Mr. A. K. SrivastavaA.G.Office


Satisfied

10 Mrs.S.E.RodneyAlkapuri

Allahabad Aqua GuardClassic

Satisfied

11 Mr.Sanjay SethAlkapuri


Satisfied

12 Mr. Achdhir KapoorAlkapuri


Satisfied

13 Mr. R.P.SinghSouth Malaka


Satisfied

14 Mr. R.K. ShuklaCDA Pension


Satisfied

15 Mr Mukti Vyas Alkapuri


Satisfied

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Documents