24 - it on demand services
DESCRIPTION
Strategize IT Business as an On Demand ServicesTRANSCRIPT
SSWWIISSSS GGEERRMMAANN UUNNIIVVEERRSSIITTYY
On-Demand Technology Services 26-Jan-14 1
IT On Demand Services „New Paradigm in Delivering Solutions for Your Business“
RICHARDUS EKO INDRAJIT
SSWWIISSSS GGEERRMMAANN UUNNIIVVEERRSSIITTYY
On-Demand Technology Services
Today’s Business Characteristics
26-Jan-14 2
Mass Customisation
Customer’s driven toward personalised products/services
Innovative Initiatives
Corporate’s capability to introduce value-based propositions
Strategic Partnerships
Management’s ability to leverage its limited resources
SSWWIISSSS GGEERRMMAANN UUNNIIVVEERRSSIITTYY
On-Demand Technology Services
Components on Business Platform M
ass
Cus
tom
isat
ion
Cross generation cohort Industry convergence High volume transactions Heterogeneous environment Emerging needs Customers involvement Multi-dimension requirements
Inno
vati
ve I
niti
ativ
es
Project oriented mechanism Tailor-made business model Fee-based income “Trial and error” business strategy “Hit and run” scenario Market niche2 focus “Prosumer” approach
Stra
tegi
c Pa
rtne
rshi
ps
Outsource agreement Shared services Ad-hoc contract On-demand collaboration Trust network International alliance Molecularisation structure Physical+virtual value chain optimisation
1/26/14 3
SSWWIISSSS GGEERRMMAANN UUNNIIVVEERRSSIITTYY
On-Demand Technology Services
IT Value for Business
1/26/14 4
Financial Aspect
Expand market share.
Increase revenue.
Return on investment.
Optimise asset utilisation.
Manage business risks. Financial Aspect
Improve customer orientation and service.
Offer competitive products and services.
Service availability.
Agility in responding to changing business needs.
Cost optimisation of service delivery.
Internal Aspect
Automate and integrate the enterprise value chain.
Improve and maintain business process functionalities.
Lower process costs.
Compliance with external laws and regulations.
Transparency.
Compliance with internal policies.
Improve and maintain operational and staff productivity.
Growth Aspect
Product and business innovation.
Obtain reliable and useful information for strategic decision.
Acquire and maintain skilled and motivated personnel.
SSWWIISSSS GGEERRMMAANN UUNNIIVVEERRSSIITTYY
On-Demand Technology Services
Core IS and IT Components
1/26/14 5
PEOPLE =users
PROCESS =applications
TOOLS =technology
? too many problems…
SSWWIISSSS GGEERRMMAANN UUNNIIVVEERRSSIITTYY
On-Demand Technology Services
IT and Applications Complexity
1/26/14 6
Business
Information
Information System
Information Technology
Architecture
Alignment Security
Governance
5 4 3 2 1
6 7 8 9
10 11
12
Contextual
Conceptual
Logical
Physical
Transformational
SSWWIISSSS GGEERRMMAANN UUNNIIVVEERRSSIITTYY
On-Demand Technology Services
Challenge in Managing IT
1/26/14 7
People Applications Technology
Range of competences and skills Professions and
certifications Network and collective
experience Academicians and
practitioners Salary and career ladder
Complex requirements Dynamic change Time-to-market limit Integrated business
process driven Cost effective
development Low risk deployment Uninterrupted business
Rapid change Multi platform Maintenance cost Quality standard Inter operability issues Scalability Performance Utility 24/7 availability
SSWWIISSSS GGEERRMMAANN UUNNIIVVEERRSSIITTYY
On-Demand Technology Services
Various Software Types
Business Applications
System Software
Analysis Tools Embedded Program
Web-Based Modules
Simulation Packages
Distributed Functions
“Applet” Object
Virtual Codes
1/26/14 8
SSWWIISSSS GGEERRMMAANN UUNNIIVVEERRSSIITTYY
On-Demand Technology Services
Acquisition and Procurement Methods
Custom Development Package Implementation Module Customisation
Rental Mechanism On Demand Delivery Outsourcing and/or Shared Agreement
1/26/14 9
SSWWIISSSS GGEERRMMAANN UUNNIIVVEERRSSIITTYY
On-Demand Technology Services
Expected Values as Main Criteria
1/26/14 10
time
serv
ice
qual
ity
supp
ort
busi
ness
time se
rvic
e co
st
time de
liver
y tim
e
time
stakeholder value
Aligned
Better
Cheaper Faster
time
IT ri
sks
Secured Controlled
SSWWIISSSS GGEERRMMAANN UUNNIIVVEERRSSIITTYY
On-Demand Technology Services
Caveat
Old Company
+ IT =
Old and Expensive Company
1/26/14 11
SSWWIISSSS GGEERRMMAANN UUNNIIVVEERRSSIITTYY
On-Demand Technology Services 26-Jan-14 12
The End Q&A and Discussion
RICHARDUS EKO INDRAJIT