2326 rural health team leadership 406 esyncint effectiveness … · 2017-11-06 · e-sync.com 406...

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Rural Health Team Leadership

Effectiveness Program

FutureSYNC copyright©2002

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Rural Health Team Leadership Effectiveness Program

Development Coach: Curt Swenson, VP

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With over 65 years of combined experience in organizational development, human resources, and strategic planning, the FutureSYNC team have brought out the best in hundreds of businesses throughout the state of Montana and beyond. Our proven track record of analysis and synthesis has helped organizations like yours cultivate the power of healthy organizational culture in a way that respects and honors the uniqueness of your team of professionals. From healthcare to manufacturing, government agencies to sales teams and more, FutureSYNC remains on the cutting edge of cultural transformation. We’re proud to play a leading role in changing the beliefs, character, and norms of workplace conditions and behaviors to help every organization become the very best it can be.

Cutting Edge Programs from FutureSYNC International

• For Leaders • For Executives • For Employee Engagement • For Organizational Development

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1. Twenty-two (22) years as a Regional Provider of O.D.Services2. Twenty-five (25) on-going partnerships with Healthcare Associations3. Forty-six (46) modules developed within the Mosaic Leadership Process4. Sixty-five (65) years of collective O.D. Talent on the FSI TEAM5. Seventy-five (75) Healthcare Organizations served6. One hundred two (102) Physician Development Relationships garnered7. Two hundred twenty-five (225) CEO Coaching Relationships provided8. Three hundred fifty (350) Strategic Planning Contracts accomplished9. Four hundred (400) Executive Coaching Relationships served10.Four hundred fifty (450) partnerships with National & Regional Organizations11.Seven hundred fifty (750) Executive Development Relationships served12.Twenty-four hundred (2,400) Healthcare Professionals have completed Mosaic Leadership 13.Sixty-seven hundred (6,700) Organizational Leaders have participated in Mosaic Leadership 14.Eighty-eight thousand (88,000) estimated participants in the full range of FSI Services

FutureSYNC…by the numbers!

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Effectiveness Program 4

"Be careful what gets your attention; it will get all of your focus and your energy."

Wendy Samson was paying attention over 20 years ago when she launched FutureSYNC International on April Fools Day. Although many doubted her plan, Wendy turned her focus and energy toward creating one of the most successful consulting businesses in the Pacific Northwest with clients located in all parts of the United States. Highly respected and accomplished as a Leadership Development Consultant and Executive Coach, Wendy Samson is a strategic, visionary thinker. She has a passion for inspiring people — at all levels — to optimize their full potential, while maintaining a focus on accomplishing everything with graciousness. Wendy’s presentation style is often humorous and always engaging. Participants in Wendy’s sessions leave ready to grow personally and professionally. They confidently know that they will succeed if they follow the lessons presented and do the “thought work” after.

Wendy believes that a “one size fits all” approach to leadership development no longer works. Today’s world of work brings together many different types of people with diverse work experiences. Those in leadership positions need to be prepared and well equipped to lead their teams to outstanding performance and results, while bringing about a commitment to excellence in the process. Wendy will customize training based upon what your particular team needs today to be successful.

Among Wendy’s many successes include the development and implementation of the Physician Leadership Program in partnership with the Montana Medical Association. When physicians and healthcare leaders across Montana voiced a need for the development of a program to build leadership capacity among physicians, the Montana Medical Association reached out to FutureSYNC International and Wendy Samson to develop the core curriculum. The response has been overwhelmingly positive from physicians who have previously attended, as well as those currently enrolled.

ABOUT OUR FOUNDER: The Organizational Accountability GURU!

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When you think of the “frontier work ethic” it conjures up images of resiliency, common sense, authenticity, ingenuity, sweat equity, and integrity. These are the qualities Curt brings to FutureSYNC International as a Master Facilitator and Leadership Coach. With broad, real-world experience and pragmatic, problem-solving approaches, Curt specializes in seeking first to understand your organization, then develops and delivers customized, engaging, practical interventions that drive meaningful business outcomes.

During his diverse twenty (20)+ year professional career, Curt has repeatedly demonstrated his abilities to get results, lead teams and grow employees. He has successfully implemented leadership and succession programs in multiple organizations, from concept to successful implementation. Curt has effectively led teams and entire departments. He has provided leadership coaching, mentoring, conflict resolution and team development to many groups and organizations. As a dynamic trainer, experienced facilitator, sought-after coach, and a proven leader, Curt brings an authentic, effective and credible approach to every engagement.

Born and raised on the hi-line of Montana, Curt grew up understanding the importance of business results. In fact, he was dependent on them. As small business owners, his parents taught him the value of hard work and smart business decisions early on. Curt worked his way through high school and college and graduated from the University of Montana with a dual major in Psychology and Sociology. After ten (10) years as an employee in the criminal justice system, Curt discovered a fascination for teaching others and for systems improvement. He has spent the last 13 years in the field of organizational development, leading and cultivating his passion for exposing and developing the potential in people and organizations. Curt is a certified Professional in Human Resources, Master Facilitator, certified DiSC trainer, and Instructional Development expert.

Curt and his wife, Ann (a Helena native and school teacher) have five children, ranging in ages from grade school to college. They are very proud to call Montana home and enjoy playing in the outdoors and chasing their kids around the state, watching their activities.

Curt Swenson, VP - Master Facilitator/Coach

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FSI C

ertif

ied

Seni

or C

onsu

ltant

s &

Mas

ter T

rain

ers

Wendy Samson

Curt Swenson

Eric Atherton

Lenette Kosovich

Dr. Shaun Gillis

Mosaic Workplace™Programs: 1. TRIAD Leadership (R.Q., T.Q, & E.Q. Competency Quotients) 2. A.C.T. Strategic Planning Services3. Cultivating Team Intelligence4. Employee Engagement Cultures5. Executive Intelligence (1.0 — 2.0)6. The Senior Leadership Pipeline7. Personal Accountability Dynamics8. Communication Cornerstones9. Succession By Design10. Critical Thinking & Decision Dynamics11. GrowthCOACH12. Meaningful Influence 13. POWER SURGE (Mental Management & Thought Leadership)14. Hardwiring Service Excellence15. Rocky Mountain Center for Women in Leadership16. 363º Leadership Effectiveness Assessments17. Communication & Competency Assessments

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Rural Health Team Leadership Effectiveness Program Goals

The overall goal of this project will be to support critical access hospitals (CAHs) in Montana with a team-based program that can build and enhance leadership skills in a health care organization, empowering them to lead the organization through change and to shape a future that ensures enduing, high quality, accessible health care for their community.

Effective leadership is critically needed in the current environment of transitioning to value-based care. The Rural Health Team Leadership Effectiveness Program will provide training for Montana CAH staff, medical staff and hospital board trustees as a team, based around core competencies, skills and abilities indicated as important for transformational leadership.

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Rural HealthTeam Leadership Effectiveness Program Development

• FLEX grant funded

• Partnership with MMA and FutureSYNC (PLEP)

• CAH Readiness Assessment & Gap Analysis

• Rural CEO Meeting in January, 2017

• Advisory Committee Developed

• 2nd CAH Readiness Assessment

• Advisory Committee Meeting

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CAH Readiness Assessment • Leadership• Strategic Planning• Patients, Partners & Communities• Measurement, Feedback and Knowledge• Workforce & Culture• Impact & Outcomes

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Readiness Assessment Leadership Gaps

• Succession Planning• Employee Engagement• Outcome-Based Measures• Strategic Planning• Change Management

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Rural Healthcare Issues Identified by CEOs & Advisory Committee

• Physician Recruitment

• Mental Health

• Internal Communication/ Conflict

• Collaboration in Rural Health and Amongst CAH

• Internal Teamwork

• Critical/Strategic Thinking

• Healthcare Finance

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Pilot Program Content• Leadership Development Topics:

1. Strategic Thinking and Execution 2. Team Engagement Strategies 3. Succession Planning for Rural Health 4. Managing Change & Transition

• Rural Healthcare Issues• Provider Recruitment• Mental Health• Healthcare Finance• Rural Health Partnerships• Reimbursement

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Pilot Program Logistics• WHO? - Program Participant Teams

• Four Participating CAH Teams• Rosebud Health Care Center - Forsyth• St. Luke Community Healthcare - Ronan• Daniels Memorial Healthcare Center - Scoby• Central Montana Medical Center - Lewistown

• Each Hospital will select up to seven members of a team• CEO/Executive• Board Chair/Designee• CMO/Designee• DON/Designee• Up to three others that may include HR, CFO, Providers

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Pilot Program Logistics• HOW? - Session Format and Length

• Four live development sessions• One-day each• Interim assignments and development• Utilization of distance learning opportunities for inter-session

work & collaboration

• WHEN & WHERE?• November, 2017 - Lewistown• January, 2018 - Scoby• April, 2018 - Ronan• July, 2018 - Forsyth

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Pilot Program Measurement• Leadership 360º Assessment

• Measures Leadership Quotient in 3 key areas:1. Task Quotient2. Relationship Quotient3. Emotional Quotient4. Leadership Quotient

• Includes self, peers, leader and direct reports• Assessment administered pre and post program to

measure leadership growth• CAH Readiness assessment administered upon program

completion for assessment of growth

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Next Steps• Pilot Rural Health Team Leadership Effectiveness

Program to run through July 2018.

• Program will be evaluated using 360s & CAH Readiness Assessment & Input from Participants and Advisory Committee

• Program Changes will be implemented

• Program Finalization and Recruiting for next year

2326 rural health team leadership 406 esyncint effectiveness … · 2017-11-06 · e-sync.com 406...

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