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23-25 JANUARY 2014, MMRDA GROUNDS, BANDRA KURLA COMPLEX, MUMBAI, INDIA 3rd INTERNATIONAL EXHIBITION AND CONFERENCE ON BANKING TECHNOLOGY, EQUIPMENT & SERVICES Post Show REPORT

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23-25 JANUARY 2014,MMRDA GROUNDS,BANDRA KURLA COMPLEX,MUMBAI, INDIA

3rd INTERNATIONALEXHIBITION AND CONFERENCEON BANKING TECHNOLOGY,EQUIPMENT & SERVICES

Post ShowREPORT

Visitors 2000+

200+Delegates

70+Speakers

The 3rd edition of IBEX INDIA - India’s most comprehensive trade

fair and conference on banking technology, equipment and services,

was successfully held from January 23rd-25th 2014 at the Bandra

- Kurla Complex, Mumbai.

Featuring:

• Exhibition

• Conference

• Exclusive Co-operative Banking Seminar

• Business to Business Meetings

With the objective of bridging banks with technology, IBEX INDIA

has continuously sought to be a comprehensive event that

showcases technology and solutions across various banking

functions and profiles. In line with the same, IBEX INDIA 2014

featured exhibitors displaying a wide array of products and services

covering ATMs and Kiosks, Software Solutions, Electronic and

Physical Security Solutions, Data Management, ICT, Banking

Equipment and much more.

The participation of exhibitors has grown over successive editions

of IBEX INDIA including the 2014 edition. IBEX INDIA 2014 featured

participation of 70+ speakers, 200+ delegates and 2000+ visitors.

This edition included banking officials from countries across South

and South East Asia including Bhutan and Nepal amongst others as

visitors and delegates.

2

IBEX INDIA 2014 featured a 2 Day Conference themed “Banking

Experience Transformation for Sustainable and Secure Banking”.

The conference was held from January 23rd – 24th 2014 and covered

a range of topics of relevance to the banking officials across various

profiles who attended the conference. The panel discussions,

covering Unproven Yet Promising Technologies, Proactive Customer

Engagement, Physical and Information Security, New Benchmarks

in Retail Banking, Mobile Payments, Alternate Channels and Next

Generation Payment Infrastructure, featured experts from their

respective fields, resulting in engaging discussions

Shri Rajiv Takru, Secretary – Financial Services, Govt. of India,

was the Chief Guest at IBEX INDIA 2014 and delivered the Inaugural

Address at the Conference. Stalwarts from the industry including

Mr. S S Mundra, Chairman and Managing Director, Bank of Baroda;

Mr. Ashwani Kumar, Chairman and Managing Director, Dena Bank;

Mr. M V Tanksale, Chief Executive, Indian Banks’ Association; Mrs.

NupurMitra, Chairperson and Executive Trustee, SASF Trustand Mr.

A P Hota, MD & CEO, NPCI, amongst others, participated in the

conference.

Exclusive Co-operative Banking Event

IBEX INDIA 2014 also featured an exclusive event for co-operative

banks, titled Marching towards March 31st, comprising of panel

discussions that addressed the challenges of the co-operative

banking sector. This exclusive event was organized by Banking

Frontiers, co-organizers of the IBEX INDIA 2014 Conference, and

featured 85 + delegates from co-operative banks.

In its effort to address the requirements of all sectors of the Indian

Banking Industry, the 3rd edition of IBEX INDIA was very well

received by visitors, delegates and exhibitors alike, thereby making a

noteworthy contribution to the future development of the Indian

Banking Industry.

“Banking ExperienceTransformation

for Sustainable andSecure Banking”

CONFERENCE THEME

3

National AdvisoryCommittee

Organizing Committee

CHAIRPERSON

• Mrs. Nupur Mitra, Chairperson & Executive Trustee, SASF Trust

MEMBERS

• Mr. Arun Tiwari, Head of Indian Subcontinent, SWIFT

• Ms. Aruna Rao, Executive Vice President & Group Chief Technology Officer, Kotak Mahindra Bank and Group Companies

• Mr. Ashish Chandra, Commercial Director, De La Rue Cash Processing Solutions India Private Ltd.

• Brigadier. Henry Bhasker, Retired Chief Security Officer Bank of India

• Mr. M K Jain, Executive Director, Punjab Sind Bank

• Mr. N Jambunathan, DMD –IT, State Bank of India

• Mr. Piyush Pathak, Project Manager (CBS), NABARD

• Mr. Punit Jain, Chairman, Nelito Systems

• Mr. Ram Rastogi, Head - Mobile Payments and Financial Inclusion, National Payments Corporation of India

• Mr. Ravikiran S Mankikar, Chief General Manager - Information Technology, The Shamrao Vithal Co-operative Bank Ltd.

• Mr. Sameer Ratolikar, Chief Information Security Officer, Axis Bank

• Mr. Sanjay Basu, Associate Professor (Finance Area), National Institute of Bank Management

• Mr. Sanjay Sharma, Head-Payments, Innovation and Customer Fulfilment, Ratnakar Bank

• Mr. Satish Utekar, Chief Executive Officer, Thane Janata Sahakari Bank Ltd.

• Mr. Stanley Johnson, AGS Transact Technologies

• Mrs. Usha Menon, General Manager IT, Central Bank of India

CHAIRPERSON

• Mr. P J Vincent, Former Financial Advisor to Ministry of Finance & Ex Appellate Authority (NBFC), RBI

CHIEF CONVENOR

• Mr. B R Pai, Retired General Manager, Syndicate Bank

MEMBERS

• Mr. Pradeep Devaiah, Chairman & CEO, PDA Trade Fairs

• Mr. Srinivasan S, Managing Director, PDA Trade Fairs

• Mr. Sanjeev Sehgal, Chairman, Security Promotion Group of India (SPGI)

Security Promotion Group of India, (SPGI) is a group of key Security Professionals, who have played crucial role in the evolution of the Indian security industry, all of the founding members are highly experienced with a combined experience of over 200 years in INDIAN SECURITY INDUSTRY, and are part of management of the leading security companies of India. Who have come together for the sole and selfless purpose of betterment of the Indian Security Industry.

EVENT PARTNER

4

Conference Agenda

Banking Frontiers is a premium Banking and Financial sector publication published by Glocal Infomart Pvt. Ltd. It works with a blend of three important domain expertise namely Banking,Media and Technology. Banking Frontiers has been the most preferred premium magazine of the captains of the financial sector who have empowered themselves with the depth of information shared in the magazine through various industry sources.

Session 3 – Panel Discussion on The Next Generation in Payment InfrastructurePanel Chairperson: Mr. A. P. Hota, Managing Director & CEO, National Payments Corporation of India PanelistsMr. Anand Bajaj, Group Executive Vice President & Chief Innovation Officer, Yes Bank Mr. Harish Shetty, Head- Technology and Business Solutions Group, HDFC Bank Ltd.Mr. Arun Tiwari, Head – Indian Subcontinent, Swift Mr. Ajit Kumar Rath, General Manager – IT, Union Bank of IndiaMr. Lalit Sinha, Vice President Alliances, Financial Software & Systems P Ltd.

Session 4 – Panel Discussion on Proactive Customer EngagementPanel Chairperson: Mr. Manoj Agrawal, Group Editor, Banking FrontiersPanelistsMs. Chitra Pandeya, Senior President & Country Head – Liabilities Management, Cards and Direct Banking, Yes BankMr. Pravin K. Bansal, GM – Retail & Third Party Products, Union Bank of India Mr. Benjamin Thorpe, Director, Global Marketing & Strategy, Glory Global SolutionsMs. Arti Gupta, Chief Learning Officer, Finesse Global

Day 1, January 23, 2014Plenary SessionInaugural Address: Conducive Framework to Drive Banking Experience Transformation

Mr. Rajiv Takru, Secretary, Financial Services, Ministry of Finance, Government of India

Special Address

Mr. M V Tanksale, Chief Executive, Indian Banks’ Association

Leveraging Hi- Tech for a Hi-Touch Banking Experience

Mr. Benjamin Thorpe, Director, Global Marketing & Strategy, Glory Global Solutions

Building a Financial Fortress for Tomorrow

Mr. S. S. Mundra, Chairman & Managing Director, Bank of Baroda

Ensuring Growth, Financial Stability and Sustainability

Mr. R. K. Dubey, Chairman & Managing Director, Canara Bank

Special Address

Dr. Deepali Pant Joshi, Executive Director, Reserve Bank of India

Session 1 – Panel Discussion on Unproven Yet Promising Technologies

Panel Chairperson: Mr. Murali Balaraman,Partner, Ernst & Young

Panelists

Ms. Aruna Rao, EVP & Group CTO, Kotak Mahindra Bank

Mr. Srijan K Malla, Head –IT, Siddhartha Bank Ltd. (Nepal)

Mr. Karan Katariya, Head - New Business Initiatives, Methodex Systems Ltd.

Mr. Gopinath T, Head - Advanced Consulting Services, NetApp India

Session 2 – Panel Discussion on Mobile Strategy – Moving From CollaborationTo Co –CreationPanel Chairperson: Mr. Ram Rastogi, Head - Immediate Payment Service (IMPS), National Payments Corporation of India PanelistsMs. Hema Jagtiani, Associate Director, Ernst &Young Mr. Vikas Pahwa, Head – Digital Payments & Mobile Channel, Citibank IndiaMs. Veena Mankar, Founder & Managing Director, Swadhaar FinServe Pvt. Ltd. Mr. Sanjeev Kumar Sharma, General Manager, Solutions Consultancy Services Private Limited (SCS) India

“Banking Experience Transformation forSustainable and Secure Banking”

CONFERENCE THEME

Organised in association with:

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Conference Agenda (contd...)

Day 2, January 24, 2014Session 5 – Managing Change in a Dynamic EnvironmentKeynote Address Mrs. Nupur Mitra, Chairperson & Executive Trustee, SASF Trust

Session 6 – Panel Discussion on Physical Security: New Trends in Converged Security Devices Including Electronics & MechatronicsPanel Chairperson: Brig. Henry Bhasker, Chief Security Advisor (Retd.), Bank of IndiaPanelistsCapt. S. Kannan, AGM & Chief Security Officer, Central Bank of India Lt. Colonel Rohit Shukla, Head - Corporate Security, IDBI Bank Ltd. Col. Deric Sebastian, Chief Security Officer, Bank of Baroda Mr. Dara Byramjee, Executive Vice President & Business Head, Godrej Security Solutions Mr. Som Gangopadhyay, Sr. Vice President – Bank Security, Cash Handling & Secure Storage, Gunnebo India Pvt. Ltd.

Session 7 – Panel Discussion on Electronic Security SystemsPanel Chairperson: Capt. L. K. Singh – Chief Security Officer, Bank of India PanelistsMr. Vishwas Koranne, Head- Security, IndusInd Bank Mr. Ravikiran S. Mankikar, Chief General Manager - IT, The Shamrao Vithal Co-operative Bank Limited Mr. Sanjeev Sehgal, Chairman, Security Promotion Group of India (SPGI)Mr. Atulya Chandra, Regional Director - South Asia, Honeywell Security Group

Session 8 - Panel Discussion on Privacy as a Strategic Differentiator in BanksPanel Chairperson: Dr. K. Rama Subramaniam, Director and CEO, Valiant Technologies Pvt. Ltd. PanelistsMr. Sameer Ratolikar, Chief Information Security Officer, Axis Bank Dr. Onkar Nath, Chief Information Security Officer, Central Bank of India Mr. Basant Shroff, Partner -Financial Services, Ernst & Young

Session 9 – Panel Discussion on New Benchmarks In Retail BankingPanel Chairperson: Mr. Rakesh Sethi, Executive Director, Union Bank of India PanelistsMr. Ajay K Kapoor, Executive Vice President, HDFC Bank Ms. Sujatha Mohan, Head Business Solutions Group for Retail and Enterprise Initiatives, Ratnakar Bank Mr. Rajiv Anand, President – Retail Banking, Axis Bank Mr. Hanuman Tripathi, Founder & Group Managing Director, Infrasoft Technologies Limited

Session 10 – Panel Discussion on Transforming Customer Experience Through Alternate ChannelsPanel Chairperson: Ms. Trishna Guha, Executive Director, Dena Bank PanelistsMs. Usha Menon, General Manager IT, Central Bank of India Ms. Rekha Nayak, GM- Alternate Delivery Channels & New Initiatives, Union Bank of IndiaMr. K P Sunny, DGM (IT & Operations), Federal Bank Mr. Cyril Mohapatra, Senior Vice President, Yes Bank Ms. Arti Gupta, Chief Learning Officer, Finesse GlobalMr. Venkatachalam Ramaswamy, Country Manager – Sales, FIS GlobalBUSINESS PRESENTATIONSDAY 1Presentation on Sustainable and Secure Banking: Asset Safety-Security, Branch Availability and Operational Efficiencies Through Managed M2MSpeaker: Mr. Shrikant Shitole, Chief Marketing and Sales Officer, Nelco LimitedPresentation on Data Control and Compliance SolutionsSpeaker: Mr. Gopinath T, Head - Advanced Consulting Services, NetApp IndiaPresentation on Connect With Customers & Simplify Banking Using MobilitySpeaker: Mr. Ranjan Chopra, Managing Director, Team ComputersPresentation on Strategies for ‘Business Ready’ Banking Technology TransformationSpeaker: Mr. P V Jaishankar, Principal Consultant, Thinksoft Global Services

DAY 2Presentation on Cash Processing -Global Trends and Future Automation Challenges Speaker: Mr. Ashish Chandra, Commercial Director – South, Asia Pacific, DeLaRuePresentation on Convergence of Physical & Electronic Surveillance Speaker: Mr. Som Gangopadhyay, Sr. Vice President – Bank Security, Cash Handling & Secure Storage, Gunnebo India Pvt. Ltd.Presentation on Harnessing the Power of Data Thorough Data Cleansing Speaker: Mr. Anorag Bhandarkar, Vice President (Sales), Nelito Systems Ltd.

6

List of Exhibitors

A&S India

Acktron Security System Pvt. Ltd.

AGS Transact Technologies Ltd.

AnG India Ltd.

Arcatech Systems

Ashlyn Chemunnoor InstrumentsPvt. Ltd.

Basix Sub-K iTransactions Ltd.

Bharat IT Services Ltd.

Chartered Information SystemsPvt. Ltd.

Chubbsafes

Citizen Scales (I) Pvt. Ltd.

CP Plus

Creator (China) Tech Co. Ltd.

Custom Spa

Dadajee Dhackjee Infotech Pvt. Ltd.

Datacard Group

De La Rue Cash Processing Solutions India Pvt. Ltd.

Dhwani Polyprints Pvt. Ltd.

Digital Check Corp.

Eminent Papers

Essae-Teraoka Ltd.

Etco Digital Pvt. Ltd.

Everfocus Electronic (India) Pvt. Ltd.

Finesse Global

Feitian Technologies

Forbes Technosys Ltd.

Four Square Media Pvt. Ltd.

Global Powersource India Pvt. Ltd.

Global Software Solutions (TVL)Pvt. Ltd.

Glocal Infomart Pvt. Ltd.

Glory Global Solutions

Godrej Security Solutions

Gunnebo India Pvt. Ltd.

Hash Kiosk

Hitachi India

Hayagriva Software Pvt. Ltd.

Honeywell Security

Image Infosystems Pvt. Ltd.

Infrasoft Technologies Ltd.

Intellvisions Software Ltd.

Intense Technologies Ltd.

Japan Cash Machine

KAL

Kisan Electronics Co. Ltd.

Lipi Data Systems Ltd.

Linkwell Telesystems Pvt. Ltd.

Maestros Electronics & Telecommunications Systems Ltd.

Matrix Comsec

MEI

Methodex Systems Ltd.

Mudrakshi Hytech India Pvt. Ltd.

N.S. Electrosecure

Nelco Ltd.

Nelito Systems Ltd.

NetApp India

Nihon Technology Pvt. Ltd.

Oki Electric Industry Co. Ltd.

Opentext

InspireTech

Perto India Pvt. Ltd.

Perto S.A.

Provigil Surveillance Ltd.

Qtel Comtech Ltd.

Realty Automation & Security Systems Pvt. Ltd.

Securico Electronics India Ltd.

Security Promotion Group of India

Securevalue

Shenzhen Keyu Co. Ltd.

SME Chamber of India

Softpro Signature Management India Pvt. Ltd.

Solutions Consultancy Services Pvt. Ltd.

Sound Seal

Sparsh Securitech

Spearpack Pvt. Ltd.

Steelage

Sun Technosolution India Pvt. Ltd.

SZZT Electronics Co. Ltd.

TES Packaging Pvt. Ltd.

Team Computers

Thinksoft Global Services Ltd.

Toshiba Corporation, Japan

Tradeindia.com

Tzekwan Technology (China) Co. Ltd.

VIPS

Vision Media

Wincor NixdofYsoft

Zhejiang Henry Electronic Co. Ltd.

Zhejiang Dahua Technology Co., Ltd.

Zicom SaaS Pvt. Ltd.

7

It was a pleasure for me, to see IBEX 2014 showcasing the most innovative & extensive range of banking technology from across the world. This explosive change is playing a significant part in the evolution of new-age banking. IBEX 2014 provided an interactive platform for all stakeholders in the BFSI sector to come together to explore, understand and revisit banking and financial technology. The topic of Banking Experience Transformation for Sustainable and Secure Banking, was a much needed point & it was good to see the focus being directed towards this.– Mr. Sanjeev Sehgal, Chairman, SPGI

Exhibitor Testimonials

IBEX INDIA - A good platform to build brand. - Mr. Shinichi Kawashima,Oki Electric Industry Co Ltd

IBEX 2014 provided us with the ideal platform for exhibiting our products which are fairly new to the banking industry. The crowd that comes to the expo is very receptive and open to new innovations which are required to push new products in the market. The delegates cover various departments such as CXOs, Securty, IT, etc which ensures the perfect reach for all types of OEMs and manufacturers. Soundseal™ is really happy to partner IBEX in its unique initiative.- Mr. Aditya Roongta, VP Marketing, Dhwani Polyprints Pvt Ltd

This forum has aptly highlighted the need for asset protection, cost reduction, high uptime for facilities and enhanced operational efficiencies and productivity for a sustainable and secure banking environment. In order to realize the benefits of M2M holistically, factors like inter-operability of services, M2M data privacy, seamless connectivity and operator independence are the key.– Mr. Pradip J. Nath,ED & CEO, Nelco Ltd.

IBEX INDIA is a genunie attempt to bring technology and bankers together. - Mr. Satish Kumar, Vice President -Image Infosystems Private Limited

IBEX INDIA is a great platform for opportunities to get new customers - Mr. Venkateswara Rao, IT Head -BASIX Sub-K iTransactions Limited

IBEX INDIA is the platform for launching banking solutions. - Mr. Murali Rachapoodi, Director - Provigil Surveillance Ltd

India has a huge opportunity to transform its retail banking and move ahead of other internationalmarkets. For Glory Global Solutions this presents an opportunity for our cash management solutionsto help banks across the country become world leaders in this area. As a result, we have prioritisedresources and provided investment to facilitate this transition for existing and new customers. I seean exciting future for Glory Global Solutions, and more importantly its customers throughout India.– Mr. Paul Adams,CEO, Glory Global Solutions.

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Exhibitor Opinion

0

5

10

15

20

25

30

35

6%

22%

33%

31%

8%

Excellent Very Good Good PoorSatisfactory

Overall Rating of IBEX INDIA 2014 Exhibition

3%

14%

42%

35%

6%

Excellent Very Good Good PoorSatisfactory0

10

20

30

40

50

Quality and Number of Visitors

94%

6%

Yes No0

20

40

60

80

100

Participation at IBEX INDIA 2015

Excellent

6%

22%

33%31%

8%

Very Good Good PoorSatisfactory0

5

10

15

20

25

30

35

Overall Rating of IBEX INDIA 2014 Conference

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Visitor Analysis

Visitor Profile

PSU Banks 13%

Private &Foregin Banks 11%

Co-operativeBanks 10%

RegulatoryBodies 8%

Insurance Cos 3%NBFC’s 5%Financial Institutions 5%

Associations 7%

Securtiy &Safety Mgmt 8%

Smart Card &Payment Techonology 5%

Financial Audit &Consulting Services 3%

IT/ITES 8%

Media 3%

Banking & OfficeAutomation 4%

Mobile & Communication 2%Forex Services 2%

Academia 1%Research Institutes 1%

Others 1%

Visitor Classification by Product of Interest

Alarms & CCTV,Security Systems 34%

ATMs &Automated Kiosk 18%Banking

Automation 7%

Banking & FinancialSoftware 10%

Biometrics, RFID 12%

Smart Card Technology 2%

Payment Devices 2%Energy Solutions 3%

Others 4%

IT Infrastructure 1%

BPO & KPO Services 3%

Identity Systems &Access Control 2%

Business Coninutity &Disaster Recovery 2%

Visitor Classification by Designation

Sr. Manager 6%

Manager 11%

DGM/AGM 16%

CM 5%

HOD 6%

Sr. Officers 6%

Others 2%Director 3%CMD/CEO/MD 3%

President 4%Sr. VP & VP 4%

AVP 4%

CGM 4%

CTO 4%

CIO 4%

CSO & CISO 9%

GM & JGM 9%

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No. of Exhibitors Net Area in Square metersTrend Analysis ofIBEX INDIA over 3 editions

• IBEX INDIA 2011 • IBEX INDIA 2013 • IBEX INDIA 2014

No. of Exhibitors0

20

40

60

80

100

120

140

0

500

1000

1500

2000

Net Area0

1000

2000

3000

4000

5000

Gross Area

Trend Analysis ofIBEX INDIA over3 editions

IBEX INDIA MAKING NEWS

Economic Times | Mumbai | English24th Jan 14 | Pg. 17

Divya Bhaskar | Ahmadabad | Gujarati | 5th Jan 14 | Pg. 10

Loksatta | Pune | Marathi | 21st Jan 14 | Pg. 8

Sakal | Pune | Marathi | 10th Jan 14 | Pg. 9

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Associate ofIBEX INDIA 2014

Chief Patron:

Support & Endorsement:

Official Media:

Conference PlatinumAssociate:

Security SolutionsAssociate:

B2B Lounge Associates:

Speaker Lounge Associate: Lanyard Associate:Badge Associate: Visitor Bag Associate:Surveillance Associate:

Indoor Signage Associate:

Conference Gold Associate:

Conference Silver Associate:

Conference Welcome Gift Associate

Speakers Kit Associate:

IBEX Secretariat, PDA Trade Fairs,#32/2, Spencer Road, Frazer Town,Bangalore – 560 005, India Tel: +91-80-4250 5000 Fax: +91-80-25542258 E-mail: [email protected] 12