USER GUIDE

Model 2212

Electric Height Beauty Couch

Working Dimensions

PREFACE Congratulations and thank you for purchasing the Cosmetronic 2212 electric height couch. Your choice of couch is a reliable, safe and easy to use piece of professional salon furniture. The couch is designed for multi-purpose use by trained beauty & medical professionals. The treatment couch is to be used in various treatment positions and should not be used for purposes other than its intended design. It is important that you read and retain this user manual for future reference. Should you need to contact us regarding this product at a future date, please make a note of the following information, as this will expedite any communication with us. SALON NAME______________________________________________ FULL NAME OF PURCHASER_____________________________ MODEL OF COUCH _____ __________2212_________________ DATE OF PURCHASE_____________________________________ INVOICE NUMBER _______________________________________

CONTACT DETAILS

Tel 00 (44) 1322 290101

Fax 00 (44) 1322 290011

Email info@cosmetronic.com

Cosmetronic (UK) Ltd 76 Spital Street, Dartford, Kent, DA1 2DT

1) General Information Contents On arrival your treatment couch is packed complete with everything needed to get you started. Your 2212 couch is a ‘plug ‘n’ play’ piece of equipment and no assembly is required. The packing carton is designed to cope with normal shipping and handling. However, should any accidental damage occur during its shipment to you, The following procedure should be followed: 1a) Ensure the box is the correct way up. 1b) Check the carton completely for dents in the carton walls or rips to the corners, etc. 1c) Always sign the courier receipt documentation as either UNCHECKED or as DAMAGED, or if possible (after inspection) in GOOD CONDITION. However, if you do not sign as unchecked or damaged any signature given will be deemed by the couriers as ‘received in good condition’ as per their terms and conditions of carriage. 1d) If your couch is delivered with any visible damage, and you accept the goods as ‘damaged’, try to obtain and/or note the following: Time and delivery date _________________________ Delivering agent (e.g. TNT/Parcelforce) _________________________ Drivers name _________________________ Delivery vehicle registration no. _________________________ The above information will prove vital in expediting the assessment and approval of any claim made, in the unfortunate event of your equipment arriving with damage in transit. NB: Failure to report and/or sign for goods as ‘damaged in transit’ within 24 hours of receipt of goods, will result in non comliance of goods in transit insurance, and your appointed courier will reject claims for damage. All costs for any damage claim made outside these terms and conditions will be chargeable to the purchaser.

2) Safety Precautions General Usage Safety > The maximum acceptable lift limit is (150kg) and should NOT be exceeded. Exceeding the MAX LIFT limit will result in damage and/or component failure of the couch. It may also result in injury to you or the user, so should be avoided at all times. >Always ensure your product is used within the correct electrical range. Unless specifically requested, all products are 220-240v rated and should be used with the same rated supply. The couch should be fused at all times while in use. > When you have positioned your couch for use, always ensure the power cable is in such a way, that it will not get caught in the moving parts of the couch or jammed under the wheels of the bed or stools etc. > This model of couch is not recommend for wet or moist environments such as Hydrotherapy rooms. Any exposure to moisture may affect the electrical components and result in failure, or increase the likelihood of rusting.

> Avoid placing limbs or appendages within the framework area of the couch whilst plugged in, or in use. Doing so may result in injury. Always disconnect the product from the power supply before inspection. > Should you encounter any product or component failure, please consult Cosmetronic (UK) Ltd or your appointed agent for inspection or repairs. > Cosmetronic (UK) Ltd or its appointed agents are recommended to carry out all repairs; failure to do this may result in loss of your product warranty.

> Always avoid sitting on the head panel of the couch, as this may result in damage to the couch and its hydraulic functions. Should this occur, consult Cosmetronic (UK) Ltd or its appointed agent in this event. > Clients over the weight of 80kg must avoid sitting on the head end of the couch to avoid the danger of tipping!

Using your couch

> When lifting your couch, always lift by the metal frame underneath the upholstery. Failure to do this may result in damage to the couch. > When moving the couch, always ensure the wheels are fully engaged by pushing the foot bar fully down. Push down the wheel engaging foot bar, from position (1), fully down, as per position (2). See below: > For the height adjustment on your 2212, simply use the foot control switch as directed below. The foot control comes with 2 functions ‘UP’ and ‘DOWN’ which are highlighted for you. The use of a foot control has been determined as the most hygienic way to operate the couch, to prevent any form of cross contamination between operator and user.

> Adjustment of the head section. Pulling the height adjustment lever, situated under the head panel, carries out this function. Simply lift the lever using light pressure (lift approx 3cm), to engage or disengage the hydraulic back function. Please note, that the operator must support the panel and the “customers weight” during this action. See picture below. IMPORTANT POINT Pushing the lever downwards will DAMAGE the hydraulic actuator. This will present itself as, the back function ‘not working’ or oil being forced from the hydraulic unit and leaking, again resulting in the function ‘not working’. > Simply hold the release lever in the up position, and whilst supporting the client, move the panel to the desired position. Then release the lever to its normal position, before releasing your support of the panel and client. Lift then release…

Cleaning & Maintenance Cleaning Before carrying out any cleaning or maintenance on your couch, for safety reasons ensure you unplug the couch from the mains supply. > The frame and metallic parts of your couch should be cleaned using a dry or a slightly damp cloth. For severe marking or stains sterilising solution may be used in a diluted form if necessary. > If detergent is used, be sure to use a PH- neutral form, diluted with warm water. > The upholstery vinyl is to be washed with warm soapy water and/or a mild detergent solution. Again, with a neutral or mild PH level. Using aggressive detergents or cleaning agents (acetone, ammonia, bleach etc) may damage your upholstery. This may also invalidate your product warranty and/or shorten the lifespan and durability of the product. For disinfecting purposes, use a weak (5%) solution mixed with warm water. After disinfecting, ensure you wipe away the remnants of the disinfectant solution using a clean damp cloth and then leave to dry before covering. Where possible, dry your couch with paper tissue. For stubborn stains/marks a weak solution cleanser or cream cleanser may be used. Again, ensure all traces of the cleansing product/s are removed with a clean damp cloth, and left to dry before covering. Where possible dry your couch with paper tissue. Maintenance by the user To maintain comfort, reliability and durability, we recommend a yearly inspection and maintenance session by qualified personnel. Contact Cosmetronic (UK) Ltd for further details. Your 2212 treatment couch is design for a minimum of user maintenance and we suggest consulting Cosmetronic (UK) Ltd before attempting any mechanical or electrical repairs, as this may invalidate your product warranty. The recommend maintenance for users is to oil moving components (hinges/pivots etc.) on a 6 monthly basis. If you observe something of concern, regarding the mechanics of your couch. Please contact Cosmetronic (UK) Ltd for advice before proceeding. You should regularly (minimum once monthly) inspect your power cable, from the plug to control box, to prevent using your couch with a damaged power cable. This should prevent any possibility of injury or electric shock to either operator or user. If you are unsure of the condition of the power cable, please consult a qualified electrician and /or contact Cosmetronic (UK) Ltd at the earliest opportunity.

Troubleshooting Most user problems encountered are minor, and can easily be rectified. The following problem checklist should resolve most issues; if however you cannot solve the problem, please contact Cosmetronic (UK) Ltd and have the details on page 2 readily available to expedite your assistance. Back function does not work If your couch is not used for prolonged periods of time or stored in a cold environment, the hydraulic fluid may thicken and cause the back panel to stick in position. Should this occur, pull the handle up (as per page 5) hold for a few seconds and then gently apply pressure in an upward or downward motion. If the hydraulic actuator assembly has been forced in the wrong direction (downward). Damage may occur to the handle assembly and you should contact Cosmetronic (UK) Ltd for advice prior to proceeding. If the hydraulic actuator has been damaged in any way, the leaking of hydraulic fluid (oil) may be present. You should contact Cosmetronic (UK) Ltd for advice on replacing the faulty part. Height function does not work If the height function of your 2212 ceases to work, you should try the following steps prior to calling Cosmetronic (UK) Ltd or your appointed agent for advice. Should you be unable to resolve the problem with the following steps, please contact Cosmetronic (UK) Ltd immediately (with the information on page 2). Check plug is securely inserted in the mains supply. (Check the power LED is lit on the main control box). Check the fuse in the plug incase of power fluctuation (fuse has blown). Ensure the power cable is not damaged or has been disconnect from the control box. Ensure the foot control box or cable (or handset if applicable) has not been damaged in anyway. (Push the plug back firmly in the control box). Ensure the Foot control box cable (or handset) has not been disconnected from the main control box. (Push the plug back firmly in the control box). Ensure the cable has not been damaged or pulled from the foot control box (or handset as applicable) as the electrical cable may disconnect internally. Should you be unable to resolve your problem please call Cosmetronic (UK) Ltd or your appointed agent for advice as soon as possible. Remember; please have the details on page 2, available to expedite your assistance.

Warranty Procedure

1 - The warranty on all Cosmetronic (UK) Ltd equipment is 12 months from the date of invoice and covers the products against defects in materials and workmanship or component defect. (Unless superseded by an extended warranty agreement) This warranty is non transferable and applies to the original purchaser only. 2 - No product repairs or component replacement will take place unless all/any amounts owed to Cosmetronic (UK) Ltd for the said goods have been paid for in full, prior to any repairs. 3 - All extended warranty policies must be paid in full prior to dispatch of goods and will extend the above cover (No 1) by a further 2 or 4 years, to a maximum of 5 years including the first free year. 4 - Before returning any product to Cosmetronic UK Ltd for repair or replacement you must first: - - Endeavour to establish cause of product fault (e.g. check fuses, etc.). - Notify Cosmetronic (UK) Ltd of any fault development within 24 hours of its occurrence. - Contact a member of our technical service dept (90% of faults encountered can be rectified over the telephone). - Obtain an RMA (return material authorisation) from a member of Cosmetronic (UK) Ltd. - Package the goods to include all parts or accessories received with that item. - Any item received incomplete for repair will be made complete and all relevant part charges added to repair. - Pack the goods to be returned in sufficient packaging as to prevent any damage occurring in transit, as Cosmetronic (UK) Ltd will not be held liable for damage to products due to insufficient packaging. - Clearly address the returned goods with our full postal address and RMA code. 5 - All goods returned to Cosmetronic (UK) Ltd without the correct RMA authorisation will be refused. 6 - No goods will automatically be replaced, when the faulty item can be repaired within a reasonable time span (except items deemed unserviceable on arrival). Goods will be replaced at the discretion of Cosmetronic (UK) Ltd when it is deemed that all/any goods are beyond economic repair. Items of loan equipment may be given at the discretion of the management and subject to delivery/collection charges, together with a refundable deposit. 7 - Cosmetronic (UK) Ltd will not be held liable for any momentary lack of stock or technical resource, or any other circumstance beyond its control that may delay any component replacement or repair. Cosmetronic (UK) Ltd will not be held liable for any special, incidental, consequential damages resulting from a breach of warranty or under any other legal theory, including but not limited to loss of profit or goodwill, downtime, damage to or any products, treatments used in conjunction with its products. When purchasing Cosmetronic (UK) Ltd equipment, it is deemed that you have observed and understood its warranty and repairs procedure before entering into your purchase. 8 - When our service department cannot determine any fault or malfunction with the goods returned, you may be liable for any administration and testing costs. 8a- when goods returned are not in a merchantable (dirty or unhygienic) condition, they will be made to merchantable quality again, and cleaning costs will be charged where necessary 9 - All goods returned will be at the owners risk. Cosmetronic (UK) Ltd will not be held liable for any damage or loss to goods whilst in transit. 10 - Carriage costs are at the owners expense for both collection and return freight costs. All goods will be carried via Cosmetronic (UK) Ltd nominated couriers unless specified. Any goods in transit insurance required must be requested prior to collection/dispatch. 11 - No repaired goods will be released until any costs relevant to that repair (unless under warranty) have been settled in full, this will include all carriage/freight costs. 12 - Call out or on-site repairs will be carried out as soon as is physically possible and charged at a cost of £POA. The charge is based on the original delivery address of the product purchased. This is payable in full, prior to on site attendance. This charge will not include travel expenses (fuel, parking, toll charges, etc.) but, will include labour and the parts replacement of electrical or motorised mechanical components, to include electrical motors, foot control boxes, system control boxes but does not include optional extras such as Vibro or Thermo heat functions. The call out repair charge will not cover items deemed as natural ‘wear & tear’ such as upholstery, etc. The call out charge will not cover damage by accident, misuse, or misapplication or if the product has been modified without permission. Any serial numbers removed or displaced will also result in warranty invalidation. Proof of purchase will be required before any repairs are carried out. 13 - Warranty call out or on-site repairs will be charged as per the prevailing rate (POA), terms and conditions, but will be refunded once established the fault is covered under and within the warranty period and criteria.

76 Spital Street

Dartford Kent

DA1 2DT Tel 01322 290101 Fax 01322 290011

PAPER ROLLS/COVER ORDER FORM

STOCK REF COST PER ROLL

TOTAL AMOUNT REQUIRED

ROLL 9 (1 box)

£1.90 £17.10

ROLL 18 (2 boxes)

£1.80 £32.40

ROLL 27 (3 boxes)

£1.70 £45.90

ROLL 36 (4 boxes)

£1.55 £55.80

2212 COUCH COVER

19.99

Please call, fax or post your order with payment details

Sub Total £ Carriage @£7.50 per box (+VAT)

Vat @15% Order Total

Card Number Expiry Date Valid From Date/Issue Number CVV Number Postcode House Number

Account Reference Name Address Postcode Telephone Number

Terms & Conditions All prices are exclusive of VAT. All orders are supplied on a pro-forma basis. Any damage or shortages must be reported within 24 hours. Goods are not

supplied on a sale or return basis. Cancellation after despatch cannot be accepted.