2021 general public vehicle reservations program · 2020. 12. 18. · reservation. changes via a...

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Mail to: Email: Phones: 509 Falmouth Road, Suite 1C [email protected] (508) 477-8600 Mashpee, Massachusetts 02540 Toll free: from MV (508) 693-9130 from NT (508) 228-3274 Mashpee Reservations Department 2021 GENERAL PUBLIC VEHICLE RESERVATIONS PROGRAM May 19, 2021 through October 18, 2021 Dear Valued Customer, Welcome to the 2021 reservation summer season. Below is the listed opening dates and times for reservation booking. You can log into your Profile online at www.steamshipauthority.com; from here you can check your personal, vehicle and contact information for accuracy. We do suggest if you plan on making reservations online that you do this and you have your Profile Number/User Name and Pin/Password ready for logging in prior to opening day of reservations. This will help make sure that you have fluid process when getting on the website on your opening day. Please note that if you had a reservation for 2020 and it was postponed due to COVID 19, you will be able to change these reservations yourself via mail in request, email submission or the online reservation system. If you wish to process online, please log into your account prior to opening day and get familiar with the login process. 2021 Winter/Spring Reservations: We are currently booking reservations through May, 18, 2021. 2021 GENERAL PUBLIC RESERVATIONS OPENINGS: 2021 NANTUCKET General Internet Opening: January 12, 2021 to January 18, 2021 for travel to Nantucket only for the dates of May 19, 2021 through October 18, 2021, reservations can be made online. You may also submit request in writing via USPS or email. Up to five transactions (one way or round trip) will be accepted per mailing. Reservation office hours: *Reservations will NOT be booked over the phone Tuesday, January 12 th & Wednesday, January 13 th : 5am to 6pm. Thursday, January 14 th through Monday, January 18 th : 7:30am to 4pm. 2021 MARTHA’S VINEYARD General Internet Opening: January 19, 2021 to January 25, 2021 for travel to Martha’s Vineyard only for the dates of May 19, 2021 through October 18, 2021 reservations can be made online. You may also submit request in writing via USPS or email. Up to five transactions (one way or round trip) will be accepted per mailing. Reservation office hours: *Reservations will NOT be booked over the phone Tuesday, January 19 th & Wednesday, January 20 th : 5am to 6pm. Thursday, January 21 st to Monday, January 25 th : 7:30am to 4pm. TELEPHONE OPENING: January 26, 2021, reservations for travel from May 19, 2021 through October 18, 2021 for both islands will be available to book via phone, online, postal mail & email. Up to five transactions (one way or round trip) will be accepted per mailing or phone call.

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Page 1: 2021 GENERAL PUBLIC VEHICLE RESERVATIONS PROGRAM · 2020. 12. 18. · reservation. Changes via a wait list change are not subject to the $10 date change fee. ALL changed reservations

Mail to: Email: Phones:

509 Falmouth Road, Suite 1C [email protected] (508) 477-8600

Mashpee, Massachusetts 02540 Toll free: from MV (508) 693-9130

from NT (508) 228-3274

Mashpee Reservations Department

2021 GENERAL PUBLIC VEHICLE RESERVATIONS PROGRAM May 19, 2021 through October 18, 2021

Dear Valued Customer,

Welcome to the 2021 reservation summer season. Below is the listed opening dates and times for reservation

booking. You can log into your Profile online at www.steamshipauthority.com; from here you can check your

personal, vehicle and contact information for accuracy. We do suggest if you plan on making reservations online

that you do this and you have your Profile Number/User Name and Pin/Password ready for logging in prior to

opening day of reservations. This will help make sure that you have fluid process when getting on the website on

your opening day.

Please note that if you had a reservation for 2020 and it was postponed due to COVID 19, you will be able to

change these reservations yourself via mail in request, email submission or the online reservation system. If you

wish to process online, please log into your account prior to opening day and get familiar with the login process.

2021 Winter/Spring Reservations: We are currently booking reservations through May, 18, 2021.

2021 GENERAL PUBLIC RESERVATIONS OPENINGS:

2021 NANTUCKET General Internet Opening:

January 12, 2021 to January 18, 2021 for travel to Nantucket only for the dates of May 19, 2021 through October 18, 2021, reservations can be made

online. You may also submit request in writing via USPS or email. Up to five transactions (one way or round trip)

will be accepted per mailing.

Reservation office hours: *Reservations will NOT be booked over the phone

Tuesday, January 12th & Wednesday, January 13th: 5am to 6pm.

Thursday, January 14th through Monday, January 18th: 7:30am to 4pm.

2021 MARTHA’S VINEYARD General Internet Opening:

January 19, 2021 to January 25, 2021 for travel to Martha’s Vineyard only for the dates of May 19, 2021 through October 18, 2021 reservations can

be made online. You may also submit request in writing via USPS or email. Up to five transactions (one way or

round trip) will be accepted per mailing.

Reservation office hours: *Reservations will NOT be booked over the phone

Tuesday, January 19th & Wednesday, January 20th: 5am to 6pm.

Thursday, January 21st to Monday, January 25th: 7:30am to 4pm.

TELEPHONE OPENING:

January 26, 2021, reservations for travel from May 19, 2021 through October 18, 2021 for both islands will be

available to book via phone, online, postal mail & email. Up to five transactions (one way or round trip) will be

accepted per mailing or phone call.

Page 2: 2021 GENERAL PUBLIC VEHICLE RESERVATIONS PROGRAM · 2020. 12. 18. · reservation. Changes via a wait list change are not subject to the $10 date change fee. ALL changed reservations

For a full detail of our policies go to www.steamshipauthority.com

2021 RESERVATION POLICIES WAIT LIST:

Matches are on a first-come, first-served basis.

Changes are automatically processed as spaces become available.

Space becomes available due to other customers’ reservation cancellations or changes.

NO space is held back for the wait list. Wait List Notification Options:

1.) Up to 48 hours in advance, or 2.) 24 hours in advance, or

3.) Noon the day prior to travel, or 4.) User specified drop date

Wait List Change Notification: Notification delivery method depends upon customers preference set in their account. Preferences can be changed over the phone or when reservation request is sent in.

Prior to one week of the scheduled sailing, notifications via: Text ▪ Email ▪ Postal Mail ▪

One week or less before the scheduled sailing; we will notify via: Text ▪ Email ▪ Telephone ▪

Changes can always be viewed in your account on our website at www.steamshipauthority.com under my purchases tab.

Once changed we can only honor the reservation as changed, we can then no longer honor the original reservation.

Changes via a wait list change are not subject to the $10 date change fee.

ALL changed reservations are subject to cancellation policies.

We always recommend if your reservation has been put on the wait list to confirm your reservation details a few days prior to travel. You can do so by checking your account online or by contacting our Reservation Office.

CHANGING RESERVATIONS:

Require a minimum of 1 hour notice of scheduled time.

One date change may be made at no charge.

All other date changes are an additional $10.00 fee.

Failure to change your reservation with proper notice will result in a VOID reservation. If the date of the reservation is a standby day then it can be used in standby THAT DAY ONLY.

CANCELLATION:

Any reservation paid and cancelled on the same day is fully refundable.

Cancellation must be made at least 14 days in advance of the original scheduled date/time or the changed date/time whichever is earlier.

Valid cancellations will be issued a full refund less a $10.00 processing fee.

Passenger tickets are FULLY refundable.

2021 MARTHA’S VINEYARD RESERVATION ONLY PERIODS

Vehicle reservations are required for the following dates and there is NO STANDBY:

▪ Every Friday, Saturday, Sunday and Monday from June 18th to September 6th

And the following dates: ▪ May 27th to June 1st ▪ June 29th to July 8th ▪ August 24th

▪ September 7th ▪ October 8th ▪ October 11th

Page 3: 2021 GENERAL PUBLIC VEHICLE RESERVATIONS PROGRAM · 2020. 12. 18. · reservation. Changes via a wait list change are not subject to the $10 date change fee. ALL changed reservations

One-Way Martha's Vineyard One-Way Under 17’ 17’ but less than 20’

Adults……………...……….*$9.50

Children (5-12 years) ….….*$5.00 Jan 1 – Mar 31 & $59.00 $69.00

Children (4 and under)…….Free Nov 1 to Dec 31 $59.00 $69.00

Bicycle………………….…..$4.00

* Includes a $0.50 town-mandated embarkation fee Apr. 1 – May 14 & $91.00 $101.00

Sep 15 to Oct 31 $91.00 $101.00

$96.00 $106.00

٠ Your profile number May 15 - Sep. 14

٠ License plate number of the vehicle traveling. $115.00 $125.00

٠ Year, make and model of the vehicle traveling.

٠ Credit card information for payment. Extended load beyond front or rear bumperApplies only to vehicles whose overall length (including extension) exceeds 17'.

٠ Your reservation number -OR- ٠ Your profile number One-way……………………….$12.50

Depart

Woods

Hole

Arrive

Vineyard

Haven

Arrive

Oak

Bluffs

VESSEL

Depart

Vineyard

Haven

Depart

Oak

Bluffs

Arrive

Woods

Hole

Depart

Woods

Hole

Arrive

Vineyard

Haven

Arrive

Oak BluffsVESSEL

Depart

Vineyard

Haven

Depart

Oak

Bluffs

Arrive

Woods

Hole

NAN/MAR 6:00 AM 6:45 AM NAN 5:30 AM 6:15 AM

6:00 AM 6:45 AM IHM/NAN 7:00 AM 7:45 AM MAR 6:00 AM 6:45 AM

7:00 AM 7:45 AM MAR/NAN 8:15 AM 9:00 AM 6:00 AM 6:45 AM IHM 7:00 AM 7:45 AM

8:15 AM 9:00 AM IHM/NAN 9:30 AM 10:15 AM 6:30 AM 7:15 AM NAN 7:30 AM 8:15 AM

9:30 AM 10:15 AM MAR/NAN 10:45 AM 11:30 AM 7:00 AM 7:45 AM MAR 8:15 AM 9:00 AM

10:45 AM 11:30 AM IHM/NAN 12:00 PM 12:45 PM 8:15 AM 9:00 AM IHM 9:30 AM 10:15 AM

12:00 PM 12:45 PM MAR/NAN 1:15 PM 2:00 PM 8:35 AM 9:20 AM NAN 9:50 AM 10:35 AM

1:15 PM 2:00 PM IHM/NAN 2:30 PM 3:15 PM 9:30 AM 10:15 AM MAR 10:45 AM 11:30 AM

2:30 PM 3:15 PM MAR/NAN 3:45 PM 4:30 PM 10:45 AM 11:30 AM IHM 12:00 PM 12:45 PM

3:45 PM 4:30 PM IHM/NAN 5:00 PM 5:45 PM 11:05 AM 11:50 AM NAN 12:20 PM 1:05 PM

5:00 PM 5:45 PM MAR/NAN 6:15 PM 7:00 PM 12:00 PM 12:45 PM MAR 1:15 PM 2:00 PM

6:15 PM 7:00 PM IHM/NAN 7:15 PM 8:00 PM 1:15 PM 2:00 PM IHM 2:30 PM 3:15 PM

7:30 PM 8:15 PM MAR/NAN 8:30 PM 9:15 PM 1:35 PM 2:20 PM NAN 2:50 PM 3:35 PM

8:30 PM 9:15 PM IHM/NAN 9:30 PM 10:15 PM 2:30 PM 3:15 PM MAR 3:45 PM 4:30 PM

9:45 PM 10:30 PM MAR/NAN 3:45 PM 4:30 PM IHM 5:00 PM 5:45 PM

4:05 PM 4:50 PM NAN 5:20 PM 6:05 PM

5:00 PM 5:45 PM MAR 6:15 PM 7:00 PM

6:15 PM 7:00 PM IHM 7:15 PM 8:00 PM

6:30 PM Fri-Sun 7:15 PM NAN Fri-Sun 7:30 PM 8:15 PM

6:30 PM 7:15 PM Mon-Thu NAN

NAN/MAR 6:00 AM 6:45 AM 7:30 PM 8:15 PM MAR 8:30 PM 9:15 PM

6:00 AM 6:45 AM IHM 7:00 AM 7:45 AM 8:30 PM 9:15 PM IHM 9:30 PM 10:15 PM

7:00 AM 7:45 AM NAN/MAR 8:15 AM 9:00 AM 8:45 PM 9:30 PM NAN

8:15 AM 9:00 AM IHM 9:30 AM 10:15 AM 9:45 PM 10:30 PM MAR

9:30 AM 10:15 AM NAN/MAR 10:45 AM 11:30 AM

10:45 AM 11:30 AM IHM 12:00 PM 12:45 PM

12:00 PM 12:45 PM NAN/MAR 1:15 PM 2:00 PM

1:15 PM 2:00 PM IHM 2:30 PM 3:15 PM

2:30 PM 3:15 PM NAN/MAR 3:45 PM 4:30 PM

3:45 PM 4:30 PM IHM 5:00 PM 5:45 PM

5:00 PM 5:45 PM NAN/MAR 6:15 PM 7:00 PM

6:15 PM 7:00 PM IHM 7:15 PM 8:00 PM ٠ May 27 to June 17:30 PM 8:15 PM NAN/MAR 8:30 PM 9:15 PM

8:30 PM 9:15 PM IHM 9:30 PM 10:15 PM ٠ June 29 to July 8 ٠ September 7 9:45 PM 10:30 PM NAN/MAR ٠ August 24 ٠ October 8 to October 11

M/V Island Home (IHM), M/V Martha's Vineyard (MAR) and M/V

Nantucket (NAN) have elevators on board. Vessel boarding

accessible by dockside ramps.

For reservations, call (508) 477-SHIP (7447) - 7am to 9pm

٠ Every Friday, Saturday, Sunday & Monday - June 18 to Sept. 6

2021 Martha's Vineyard Reservation Only PeriodsVehicle Reservations are REQUIRED:

May 19 - June 23, 2021

September 10 - October 18, 2021

To help expedite your call please have the following

information available with you to when you call:

2021 Woods Hole - Martha's Vineyard Fares & Schedules

SHOULDER SEASON

PEAK SEASON

Monday - Thursday

Friday - Sunday

May 15 - Sep. 14

AUTO FARESPASSENGER FARES

For more information please go to www.steamshipauthority.com

or call the Reservation Department at 508-477-8600

Depart

Vineyard

Haven

Depart

Oak

Bluffs

Arrive

Woods

Hole

Depart

Woods

Hole

Arrive

Vineyard

Haven

Arrive

Oak

Bluffs

VESSEL

BOOKING A RESERVATION:

CHANGING A RESERVATION:

June 24 - September 9, 2021

OFF SEASON

Page 4: 2021 GENERAL PUBLIC VEHICLE RESERVATIONS PROGRAM · 2020. 12. 18. · reservation. Changes via a wait list change are not subject to the $10 date change fee. ALL changed reservations

One-Way Nantucket One-Way Under 17’ 17’ but less than 20’

Adults……………..………………… *$19.50

Children (5-12 years) .…………… *$10.00 $166.00 $186.00

Children (4 and under)………….. Free $166.00 $186.00

Bicycle…………….………………… $7.00

* Includes a $0.50 town-mandated embarkation fee $246.00 $271.00

$246.00 $271.00

$246.00 $271.00

٠ Your profile number $275.00 $300.00

٠ License plate number of the vehicle traveling.

٠ Year, make and model of the vehicle traveling. Extended load beyond front or rear bumper

٠ Credit card information for payment.

٠ Your reservation number -OR- ٠ Your profile number One-Way……………………………..$37.50

EAG 6:30 AM 8:45 AM EAG 6:30 AM 8:45 AM

9:15 AM 11:30 AM EAG 12:00 PM 2:15 PM 6:30 AM 8:45 AM WH 9:15 AM 11:30 AM

2:45 PM 5:00 PM EAG 5:30 PM 7:45 PM 9:15 AM 11:30 AM EAG 12:00 PM 2:15 PM

8:00 PM 10:15 PM EAG 12:00 PM 2:15 PM WH 2:45 PM 5:00 PM

2:45 PM 5:00 PM EAG 5:30 PM 7:45 PM

5:30 PM 7:45 PM WH 8:00 PM 10:15 PM

8:00 PM 10:15 PM EAG

EAG 6:30 AM 8:45 AM

6:30 AM 8:45 AM NAN 9:15 AM 11:30 AM

9:15 AM 11:30 AM EAG 12:00 PM 2:15 PM

12:00 PM 2:15 PM NAN 2:45 PM 5:00 PM

2:45 PM 5:00 PM EAG 5:30 PM 7:45 PM

5:30 PM 7:45 PM NAN 8:00 PM 10:15 PM

8:00 PM 10:15 PM EAG

2021 Hyannis to Nantucket High-Speed Ferry Schedule

One-Way M/V Iyanough Passenger Rates Round-Trip M/V Iyanough Passenger Rates

Adults…..…………..…….*$36.50 Adults…..………….…….**$69.00Children (5 - 12 years)….*$18.75 Children (5 - 12 years)….**$35.00Children (4 and under)…. Free *Includes a $0.50 one-way town-mandated embarkation fee

Bicycle………………..….$7.00 ** Includes a $1.00 round-trip town mandated embarkation fee

* Includes $0.50 town-mandated embarkation fee.

Depart

Hyannis

Arrive

Nantucket

Depart

Nantucket

Arrive

Hyannis

Depart

Hyannis

Arrive

Nantucket

Depart

Nantucket

Arrive

Hyannis

8:15 AM 9:15 AM 9:30 AM 10:30 AM 8:15 AM 9:15 AM 9:30 AM 10:30 AM

11:00 AM 12:00 PM 12:30 PM 1:30 PM 11:00 AM 12:00 PM 12:30 PM 1:30 PM

2:00 PM 3:00 PM 3:30 PM 4:30 PM 2:00 PM 3:00 PM 3:30 PM 4:30 PM

5:00 PM 6:00 PM 6:15 PM 7:15 PM 5:00 PM 6:00 PM 6:15 PM 7:15 PM

7:30 PM 8:30 PM 8:45 PM 9:45 PM

Arrive

NantucketVESSEL

Depart

Hyannis

One Hour Ferry - The Steamship Authority operates a high-speed passenger-only ferry between Hyannis and Nantucket. Reservations are recommended during peak travel times. For schedules, information and to book

online visit www.SteamshipAuthority.com or call (508) 495-3278 (FAST).

Depart

Hyannis

Arrive

Nantucket

Arrive

NantucketVESSEL

Depart

Nantucket

Arrive

Hyannis

Depart

Hyannis

Monday - Thursday

2021 Hyannis - Nantucket Fares & Schedules

May 28 - June 2, 2021

Depart

NantucketVESSEL

Depart

Nantucket

Arrive

Hyannis

Arrive

Hyannis

May 19 - 27 & June 3 - 23, 2021

OFF SEASON

Jan 1 – Mar 31 &

Nov 1 to Dec 31

SHOULDER SEASON

June 24 - October 18, 2021

PASSENGER FARES AUTO FARES

For more information please go to www.steamshipauthority.com

or call the Reservation Department at 508-477-8600

April 1 to May 18, 2021

Applies only to vehicles whose overall length (including extension) exceeds

17'.

May 19 to October 18, 2021

Our mobile website offers current parking information, ferry arrivals/departures, ferry cancellation alerts and change

notifications, the ability to purchase high-speed ferry passenger tickets to Nantucket and more.

Friday - Sunday

To help expedite your call please have the following

information available when you call:

BOOKING A RESERVATION:

CHANGING A RESERVATION:

Apr. 1 – May 14 &

Sep 15 to Oct 31

PEAK SEASON

May 15 - Sep. 14

May 15 - Sep. 14

Page 5: 2021 GENERAL PUBLIC VEHICLE RESERVATIONS PROGRAM · 2020. 12. 18. · reservation. Changes via a wait list change are not subject to the $10 date change fee. ALL changed reservations

2021 VEHICLE RESERVATION APPLICATION FORM

FAXES WILL NOT BE ACCEPTED/IN PERSON DELIVERY NOT ACCEPTED

Requests can be submitted via: postal mail at 509 Falmouth Rd. Suite 1C, Mashpee, Ma 02649

email at [email protected]

Profile Number: Profile Name:

WHO IS TRAVELING: Persons in car must be able to show ID to the same name/address listed below.

Name:

Address:

Home Phone: Cell Phone:

Email Address:

VEHICLE INFORMATION: License plate numbers MUST be provided. License plate MUST MATCH vehicle that should be travelling

State: License Plate: Year: Make: Model:

Rental Car: □ Note – Choosing ‘Rental’, you will be booked for a vehicle 17’ to secure proper space on vessel

VEHICLE EXTENDED SIZES, ATTACHMENTS & TRAILERS:

INCLUDING: Bike Racks, Kayaks, car top attachments, etc. Any exterior attachment that increases the size of your vehicle.

NO: YES: TOTAL HEIGHT: FEET

NO: YES: TOTAL LENGTH: FEET

Height: will the vehicle be over 6 feet in total height?

Length: will overall length exceed 17 feet?

Trailers: is vehicle towing a trailer? NO: YES: TRAILER LENGTH: FEET

* If you show up larger than your reserved size, your reservation may be forfeit due to lack of space.

TRAVEL DETAILS:

Passenger Tickets: (Optional) Adults: _________ Children (age 5-12) ___________

FOR MARTHA’S VINEYARD

Date of travel to Preferred time of travel

DATE: to TIME: AM / PM

DATE:

Port of departure

WH or MV

MV or WH to

Port of entry

MV or WH

WH or MV TIME: AM / PM

WAIT LIST OPTIONS: 48 Hrs: 24 Hrs: 12 Noon Day Prior: Other Specified Time:

FOR NANTUCKET

Date of travel to Preferred time of travel

DATE: to TIME: AM / PM

DATE:

Port of departure

HY or NT

NT or HY to

Port of entry

NT or HY

HY or NT TIME: AM / PM

WAIT LIST OPTIONS: 48 Hrs: 24 Hrs: 12 Noon Day Prior: Other Specified Time:

PAYMENT OPTIONS: CHECK ENCLOSED: ______________

CREDIT CARDS ACCEPTED: Mastercard, Visa, Discover, American Express, SSA Gift Card

Credit Card #: __________________________________________________ Expiration Date: / CVV:

Cardholder Name: _______________________________________________

CARDHOLDER BILLING ADDRESS:

City: _________________________________ State: ______ Zip Code: _______________

*Purchase implies acceptance of all terms and conditions of tariff with regard to cancellation, change and refund policies.

For full detail of our Tariffs and Reservation Policies go to www.steamshipauthority.com/about/forms

Page 6: 2021 GENERAL PUBLIC VEHICLE RESERVATIONS PROGRAM · 2020. 12. 18. · reservation. Changes via a wait list change are not subject to the $10 date change fee. ALL changed reservations

2021 FAST FERRY RESERVATION APPLICATION FORM

FAXES WILL NOT BE ACCEPTED/IN PERSON DELIVERY NOT ACCEPTED

Requests can be submitted via: postal mail at 509 Falmouth Rd. Suite 1C, Mashpee, Ma 02649

email at [email protected]

For full detail of our Tariffs and Reservation Policies go to www.steamshipauthority.com/about/forms

WHO IS TRAVELING: Persons must be able to show ID to the same name/address listed below.

Profile Number:

Name:

Address:

Home Phone: Cell Phone:

Email Address:

TRAVEL INFORMATION:

Passenger Tickets: Adults: Children (age 5-12) Children (under 5)

Oversized Carryon: Bicycle: Surfboard: Other:

*Please note that Oversized Carryon space is limited. If it is not book in advance, we may not be able to accommodate on day of

sailing. This does NOT include baby strollers.

TRAVEL DETAILS:

FOR NANTUCKET

Date of travel Port of departure to Port of entry Preferred time of travel

DATE: HY or NT to NT or HY TIME: AM / PM

DATE: NT or HY to HY or NT TIME: AM / PM

PAYMENT OPTIONS:

CHECK ENCLOSED: Y / N Check Amount: Check Number:

COUPON BOOK: Y / N Profile Number: Profile Name:

If you do not have a coupon book or your coupon book does not have enough to cover your travel would you like to purchase

a new coupon book? Y / N

If, Yes, what type of book(s) would you like to purchase?

CREDIT CARDS ACCEPTED:

Mastercard , Visa , Discover , American Express , SSA Gift Card

Credit Card #: __________________________________________________ Expiration Date: CVV:

CARDHOLDER BILLING ADDRESS:

Cardholder Name:

Billing Address:

City: State: Zip Code:

*Purchase implies acceptance of all terms and conditions of tariff with regard to cancellation, change and refund policies.