2020 work place the future of learning
TRANSCRIPT
Presented by
THE FUTURE OF LEARNING
2020 TH
E
WORK PLACE
Ten Trends to Watch Dr. Karie Willyerd
Vice President
Learning & Social Adoption
SuccessFactors
©2012 SuccessFactors, An SAP Company. All rights reserved.
2020 TH
E
WORK PLACE
THE 2020 WORKPLACE
How Innovative Companies Attract, Develop, and Keep
Tomorrow’s Employees Today
©2012 SuccessFactors, An SAP Company. All rights reserved.
2020 TH
E
WORK PLACE
THREE FORCES SHAPING THE FUTURE OF WORK
Globalization Demographics
BY 2020: global
access to markets
and talent will
reshape business
BY 2020: five
generations will
be working side-
by-side in
organizations
BY 2020: social
media will connect
employees,
customers, and
partners for
immediate
communication
Social Web
©2012 SuccessFactors, An SAP Company. All rights reserved.
2020 TH
E
WORK PLACE TIME MACHINE CAVEAT
©2012 SuccessFactors, An SAP Company. All rights reserved.
2020 TH
E
WORK PLACE CONSIDER THE IMPLICATIONS …
For each of the 10 trends we’ll
discuss:
1. How does it differ from what
we have already done?
2. What paradigm shifts would it
take for us to adopt now?
3. Do I think it’s likely we would
use it in the (near) future?
©2012 SuccessFactors, An SAP Company. All rights reserved.
2020 TH
E
WORK PLACE WATCH POINT #1: KHAN ACADEMY
Why
1. Reversing the
classroom
2. No talking head
3. Self navigation
4. Module length
5. Adaptive testing
©2012 SuccessFactors, An SAP Company. All rights reserved.
2020 TH
E
WORK PLACE WATCH POINT #2: MOBILE
Why
1. 6.835 billion
2. 2nd and 3rd place
work locations
3. Field workers
4. Real-time access
5. Nugget-sized
consumption
©2012 SuccessFactors, An SAP Company. All rights reserved.
2020 TH
E
WORK PLACE WATCH POINT #3: GOOGLE GLASS
Why
1. Augmented reality
2. Integration with gaming and simulations
3. Technical training and support
4. Real-time access
5. Enhanced networking and expert location
©2012 SuccessFactors, An SAP Company. All rights reserved.
2020 TH
E
WORK PLACE
WATCH POINT #4: GAMING & SIMULATIONS
Why
1. Learner of the future
comfort level
2. Increasing complexity
requires simulation
3. Collaboration
emphasis
4. Serious play
5. Booooring reduction
©2012 SuccessFactors, An SAP Company. All rights reserved.
2020 TH
E
WORK PLACE WATCH POINT #5: APPS
Why
1. Mobile availability
2. Single-point solutions
3. Ease of update
4. Real-time access
5. Familiarity with mode
©2012 SuccessFactors, An SAP Company. All rights reserved.
2020 TH
E
WORK PLACE
WATCH POINT #6: PERSONAL EXPERTISE CREDIBILITY RATINGS
Why
1. Follows you, not your job (public)
2. Ease of finding subject matter experts
3. Crowdsourced recognition, not self promotion
4. Content validation; trusted search
5. Employee recognition
©2012 SuccessFactors, An SAP Company. All rights reserved.
2020 TH
E
WORK PLACE
WATCH POINT #7: PEER TO PEER LEARNING
Why
1. Learners expect to
consume and contribute
2. The long-tail dilemma of
rare topics
3. Confidence in peer
rating schema
4. Need for content
curation
5. Focused networking and
expert location
©2012 SuccessFactors, An SAP Company. All rights reserved.
2020 TH
E
WORK PLACE WATCH POINT #8: MOOCS*
Why
1. Ease of access to elite
content
2. Self-directed enrollment
3. Trend toward
certification
4. Affordability
5. Scalability of esteemed
experts
*Massive open online classrooms
©2012 SuccessFactors, An SAP Company. All rights reserved.
2020 TH
E
WORK PLACE
WATCH POINT #9: ACCREDITATION AND CERTIFICATION
Why
1. How we learn is less
important than proving that
we learned
2. Third-party, observed
validation of expertise
3. Trusted search content
validation
4. Employee recognition
5. Resumé enhancement
©2012 SuccessFactors, An SAP Company. All rights reserved.
2020 TH
E
WORK PLACE
WATCH POINT #10: INCREASE IN TRAINING INVESTMENT
Why
1. Millennials have a high priority on training and development
2. Cost of replacement as Baby Boomers retire
3. Governments react to offshoring and unemployment rates
4. Accelerating pace of change makes replacement costs excessive
5. Productivity rates difficult to sustain
80% of people report they have had no training to do their jobs in the last 5 years
Source: Peter Cappelli, “Why Good People Can’t Get Jobs
©2012 SuccessFactors, An SAP Company. All rights reserved.
2020 TH
E
WORK PLACE
WILL YOU BE A CHAMPION OR AN OUTCAST?
©2012 SuccessFactors, An SAP Company. All rights reserved.
2020 TH
E
WORK PLACE
DR. KARIE WILLYERD
Twitter: @angler
Questions?